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internet explorer and file explorer issue

Q: internet explorer and file explorer issue

Hi,For about a week now, I cannot highlight text in ie with the mouse; in file explorer file/folder names come selected and gets messy when I get to do anything. The computer has also been slowing down. Any help much appreciated.thanksAF.Logfile of random's system information tool 1.05 (written by random/random)Run by User at 2008-12-22 23:47:24Microsoft Windows XP Professional Service Pack 2System drive C: has 2 GB (5%) free of 30 GBTotal RAM: 1014 MB (43% free)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:47:30 PM, on 12/22/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\WINDOWS\system32\bgsvcgen.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\Program Files\OpenSSH\bin\cygrunsrv.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\Program Files\CyberLink\Shared Files\RichVideo.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\wdfmgr.exeC:\Program Files\OpenSSH\usr\sbin\sshd.exeC:\PROGRA~1\AVG\AVG8\avgtray.exeC:\WINDOWS\System32\alg.exeC:\WINDOWS\RTHDCPL.EXEC:\WINDOWS\system32\igfxtray.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\igfxpers.exeC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\system32\igfxsrvc.exeC:\Program Files\WordWeb\wweb32.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\wuauclt.exeC:\Program Files\Yahoo!\Messenger\YahooMessenger.exeC:\Program Files\Skype\Phone\Skype.exeC:\Program Files\Skype\Plugin Manager\skypePM.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\Program Files\Internet Explorer\iexplore.exeC:\WINDOWS\notepad.exeC:\Documents and Settings\User\Desktop\RSIT.exeC:\WINDOWS\system32\wbem\wmiprvse.exeC:\Program Files\Trend Micro\HijackThis\User.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R1" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dllO2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dllO2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dllO2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLLO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dllO2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdm2.dllO3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLLO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dllO3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dllO4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exeO4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXEO4 - HKLM\..\Run: [SkyTel] SkyTel.EXEO4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXEO4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exeO4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exeO4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exeO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quietO4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')O4 - Global Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exeO9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dllO9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dllO9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dllO9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dllO9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLLO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dllO16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cabO18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dllO18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dllO18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLLO20 - AppInit_DLLs: avgrsstx.dllO23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exeO23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exeO23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exeO23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exeO23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exeO23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exeO23 - Service: OpenSSH Server (OpenSSHd) - Unknown owner - C:\Program Files\OpenSSH\bin\cygrunsrv.exeO23 - Service: PostgreSQL Database Server 8.2 (pgsql-8.2) - PostgreSQL Global Development Group - C:\Program Files\PostgreSQL\8.2\bin\pg_ctl.exeO23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exeO23 - Service: wampapache - Apache Software Foundation - c:\wamp\bin\apache\apache2.2.8\bin\httpd.exeO23 - Service: wampmysqld - Unknown owner - c:\wamp\bin\mysql\mysql5.0.51b\bin\mysqld-nt.exe--End of file - 8708 bytes======Registry dump======[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]&Yahoo! Toolbar Helper - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll [2008-05-16 817936][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{22BF413B-C6D2-4d91-82A9-A0F997BA588C}]Skype add-on (mastermind) - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2008-07-23 1410344][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2008-08-29 455960][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}]Yahoo! IE Services Button - C:\Program Files\Yahoo!\Common\yiesrvc.dll [2007-12-13 222448][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72853161-30C5-4D22-B7F9-0BBC1D38A37E}]Groove GFS Browser Helper - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll [2007-08-24 2212224][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]SSVHelper Class - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll [2005-11-10 184423][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2007-09-20 328752][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2008-07-03 2055960][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]Google Toolbar Helper - c:\program files\google\googletoolbar1.dll [2008-07-10 2403392][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CC59E0F9-7E43-44FA-9FAA-8377850BF205}]FDMIECookiesBHO Class - C:\Program Files\Free Download Manager\iefdm2.dll [2007-11-26 94208][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]{A057A204-BACC-4D26-9990-79A187E2698E} - AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2008-07-03 2055960]{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar1.dll [2008-07-10 2403392]{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Yahoo! Toolbar - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll [2008-05-16 817936][HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2008-11-27 1261336]"RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2007-07-11 16132608]"SkyTel"=C:\WINDOWS\SkyTel.EXE [2007-07-11 1826816]"Alcmtr"=C:\WINDOWS\ALCMTR.EXE [2007-07-11 69632]"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2007-07-11 131072]"HotKeysCmds"=C:\WINDOWS\system32\hkcmd.exe [2007-07-11 155648]"Persistence"=C:\WINDOWS\system32\igfxpers.exe [2007-07-11 131072][HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2004-08-03 15360]"Yahoo! Pager"=C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe [2007-08-30 4670704][HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\googletalk]C:\Program Files\Google\Google Talk\googletalk.exe [2007-01-02 3739648][HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [2007-08-24 33648][HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\H/PC Connection Agent]C:\Program Files\Microsoft ActiveSync\wcescomm.exe [2006-11-13 1289000][HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LanguageShortcut]C:\Program Files\CyberLink\PowerDVD\Language\Language.exe [2007-01-08 52256][HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe [2007-10-18 5724184][HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe [2006-01-12 155648][HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]C:\Program Files\QuickTime\qttask.exe [2006-09-01 282624][HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl]C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe [2007-01-08 68640][HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe [2005-11-10 36975][HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe [2008-07-10 171448][HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe [2007-08-30 4670704][HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^SinhalaKit.lnk]C:\PROGRA~1\SINHAL~1\SINHAL~1.EXE [2007-09-26 98304][HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^SinhalaTamil Kit.lnk]C:\PROGRA~1\SINHAL~1\TamilKit.exe [2007-10-10 94208]C:\Documents and Settings\All Users\Start Menu\Programs\StartupWordWeb.lnk - C:\Program Files\WordWeb\wweb32.exe[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]"AppInit_DLLS"="avgrsstx.dll"[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]C:\WINDOWS\system32\igfxdev.dll [2007-07-11 204800][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"=C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll [2007-08-24 2212224][HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]"dontdisplaylastusername"=0"legalnoticecaption"="legalnoticetext"="shutdownwithoutlogon"=1"undockwithoutlogon"=1[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]"NoDriveTypeAutoRun"=145"SearchOptionsEx"=498479[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019""C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE"="C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook""C:\Program Files\Microsoft Office\Office12\GROOVE.EXE"="C:\Program Files\Microsoft Office\Office12\GROOVE.EXE:*:Enabled:Microsoft Office Groove""C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE"="C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote""C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe""C:\wamp\bin\apache\apache2.2.8\bin\httpd.exe"="C:\wamp\bin\apache\apache2.2.8\bin\httpd.exe:*:Enabled:Apache HTTP Server""C:\Program Files\Java\jdk1.5.0_06\bin\java.exe"="C:\Program Files\Java\jdk1.5.0_06\bin\java.exe:*:Enabled:Java™ 2 Platform Standard Edition binary""C:\eclipse\eclipse.exe"="C:\eclipse\eclipse.exe:*:Enabled:eclipse""C:\Program Files\Java\jre1.5.0_06\bin\javaw.exe"="C:\Program Files\Java\jre1.5.0_06\bin\javaw.exe:*:Enabled:Java™ 2 Platform Standard Edition binary""C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger""C:\Program Files\Yahoo!\Messenger\YServer.exe"="C:\Program Files\Yahoo!\Messenger\YServer.exe:*:Enabled:Yahoo! FT Server""C:\Program Files\Google\Google Talk\googletalk.exe"="C:\Program Files\Google\Google Talk\googletalk.exe:*:Enabled:Google Talk""C:\WINDOWS\system32\mmc.exe"="C:\WINDOWS\system32\mmc.exe:*:Enabled:Microsoft Management Console""C:\Program Files\Real\RealPlayer\realplay.exe"="C:\Program Files\Real\RealPlayer\realplay.exe:*:Enabled:RealPlayer""C:\Program Files\Microsoft ActiveSync\rapimgr.exe"="C:\Program Files\Microsoft ActiveSync\rapimgr.exe: RAPI Manager""C:\Program Files\Microsoft ActiveSync\wcescomm.exe"="C:\Program Files\Microsoft ActiveSync\wcescomm.exe: Connection Manager""C:\Program Files\Microsoft ActiveSync\WCESMgr.exe"="C:\Program Files\Microsoft ActiveSync\WCESMgr.exe: Application""C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger""C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)""C:\Program Files\Skype\Phone\Skype.exe"="C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype"[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019""C:\Program Files\Microsoft ActiveSync\rapimgr.exe"="C:\Program Files\Microsoft ActiveSync\rapimgr.exe: RAPI Manager""C:\Program Files\Microsoft ActiveSync\wcescomm.exe"="C:\Program Files\Microsoft ActiveSync\wcescomm.exe: Connection Manager""C:\Program Files\Microsoft ActiveSync\WCESMgr.exe"="C:\Program Files\Microsoft ActiveSync\WCESMgr.exe: Application""C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger""C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\##acid#e$]shell\AutoRun\command - setup.exe[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\##acid#f$]shell\AutoRun\command - X:\setupSNK.exe[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{f280f285-6777-11dd-9aa2-001c25accb56}]shell\AutoRun\command - ,.exeshell\explore\command - ,.exeshell\open\command - ,.exe======File associations======.js - open - ======List of files/folders created in the last 1 months======2008-12-22 23:47:24 ----D---- C:\rsit2008-12-22 19:12:05 ----D---- C:\Program Files\Trend Micro2008-12-21 21:51:33 ----D---- C:\Program Files\Lavasoft2008-12-21 21:51:32 ----D---- C:\Documents and Settings\All Users\Application Data\Lavasoft2008-12-21 18:14:52 ----AD---- C:\Documents and Settings\All Users\Application Data\TEMP2008-12-17 22:54:32 ----D---- C:\Documents and Settings\User\Application Data\FileZilla2008-12-17 22:53:45 ----D---- C:\Program Files\FileZilla FTP Client2008-12-11 06:29:42 ----HDC---- C:\WINDOWS\$NtUninstallKB952069_WM9$2008-12-11 06:29:38 ----HDC---- C:\WINDOWS\$NtUninstallKB955839$2008-12-11 06:27:25 ----HDC---- C:\WINDOWS\$NtUninstallKB954600$2008-12-11 06:27:16 ----HDC---- C:\WINDOWS\$NtUninstallKB956802$2008-12-10 14:34:17 ----D---- C:\temp2008-12-10 08:19:32 ----D---- C:\Documents and Settings\User\Application Data\MozillaControl2008-12-10 08:18:36 ----D---- C:\Program Files\Mozilla ActiveX Control v1.7.122008-12-10 06:57:46 ----D---- C:\Documents and Settings\User\Application Data\DevPHP2008-12-10 06:57:43 ----D---- C:\Program Files\Dev-PHP22008-12-10 06:40:03 ----D---- C:\Documents and Settings\User\Application Data\KompoZer2008-12-08 13:05:56 ----D---- C:\WINDOWS\system32\NtmsData2008-12-05 09:38:30 ----D---- C:\Documents and Settings\User\Application Data\Mozilla2008-12-05 09:31:29 ----D---- C:\Program Files\Mozilla Firefox2008-12-04 08:28:32 ----D---- C:\Program Files\OpenSSH2008-12-02 06:55:27 ----A---- C:\WINDOWS\system32\muweb.dll2008-12-02 06:55:27 ----A---- C:\WINDOWS\system32\mucltui.dll.mui2008-12-02 06:55:27 ----A---- C:\WINDOWS\system32\mucltui.dll2008-12-01 10:19:41 ----SHDC---- C:\Program Files\Common Files\WindowsLiveInstaller2008-12-01 10:19:12 ----D---- C:\Program Files\Windows Live2008-12-01 10:19:06 ----D---- C:\Documents and Settings\All Users\Application Data\WLInstaller2008-11-30 08:47:00 ----D---- C:\Documents and Settings\User\Application Data\WordWeb2008-11-30 07:18:00 ----D---- C:\Program Files\Audacity2008-11-28 08:07:36 ----HDC---- C:\WINDOWS\$NtUninstallKB909394$2008-11-28 08:07:17 ----D---- C:\Program Files\Microsoft ActiveSync2008-11-28 08:07:05 ----D---- C:\Program Files\Windows Mobile Device Handbook======List of files/folders modified in the last 1 months======2008-12-22 23:38:37 ----D---- C:\Documents and Settings\User\Application Data\Skype2008-12-22 20:19:00 ----D---- C:\Documents and Settings\User\Application Data\skypePM2008-12-22 19:50:38 ----RD---- C:\Program Files2008-12-22 19:50:37 ----D---- C:\WINDOWS\system32\drivers2008-12-22 19:48:26 ----D---- C:\WINDOWS\Temp2008-12-22 19:48:11 ----D---- C:\WINDOWS\Prefetch2008-12-22 19:46:41 ----HD---- C:\Program Files\InstallShield Installation Information2008-12-22 19:46:12 ----D---- C:\Program Files\Macromedia2008-12-22 19:46:03 ----D---- C:\Program Files\Common Files2008-12-22 19:46:03 ----D---- C:\Documents and Settings\User\Application Data\Macromedia2008-12-22 19:24:24 ----D---- C:\WINDOWS\system32\CatRoot22008-12-22 15:30:27 ----SHD---- C:\WINDOWS\Installer2008-12-22 15:30:27 ----D---- C:\WINDOWS2008-12-22 15:30:24 ----D---- C:\WINDOWS\system322008-12-22 15:08:35 ----A---- C:\WINDOWS\SchedLgU.Txt2008-12-21 23:53:15 ----D---- C:\Program Files\SQLyog Community2008-12-21 18:16:08 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI2008-12-20 20:51:18 ----D---- C:\Documents and Settings\User\Application Data\Free Download Manager2008-12-19 00:31:59 ----HD---- C:\WINDOWS\inf2008-12-19 00:31:56 ----RSHDC---- C:\WINDOWS\system32\dllcache2008-12-19 00:31:47 ----HD---- C:\WINDOWS\$hf_mig$2008-12-15 15:53:07 ----ASH---- C:\boot.ini2008-12-15 15:53:07 ----A---- C:\WINDOWS\win.ini2008-12-15 15:53:07 ----A---- C:\WINDOWS\system.ini2008-12-15 06:53:50 ----D---- C:\WINDOWS\pss2008-12-13 17:44:54 ----A---- C:\WINDOWS\NeroDigital.ini2008-12-13 12:10:02 ----A---- C:\WINDOWS\system32\mshtml.dll2008-12-11 07:25:30 ----D---- C:\Program Files\Internet Explorer2008-12-11 06:30:24 ----D---- C:\Documents and Settings\All Users\Application Data\Microsoft Help2008-12-11 06:29:46 ----A---- C:\WINDOWS\imsins.BAK2008-12-10 06:47:36 ----D---- C:\eclipse2008-12-08 13:11:07 ----D---- C:\WINDOWS\repair2008-12-08 13:10:59 ----D---- C:\WINDOWS\Registration2008-12-08 13:05:54 ----SD---- C:\Documents and Settings\All Users\Application Data\Microsoft2008-12-05 06:25:04 ----D---- C:\Program Files\Common Files\Microsoft Shared2008-12-03 07:40:52 ----D---- C:\WINDOWS\Help2008-12-02 07:09:57 ----D---- C:\WINDOWS\system32\CatRoot_bak2008-12-02 07:09:57 ----D---- C:\WINDOWS\system32\CatRoot2008-12-01 10:29:29 ----SD---- C:\Documents and Settings\User\Application Data\Microsoft2008-12-01 10:26:59 ----DC---- C:\WINDOWS\system32\DRVSTORE2008-11-27 07:37:31 ----D---- C:\Program Files\Winamp======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======R1 AvgLdx86;AVG AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2008-08-29 97928]R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2008-07-03 26824]R1 cdrbsdrv;cdrbsdrv; C:\WINDOWS\system32\drivers\cdrbsdrv.sys [2005-05-11 32256]R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2004-08-03 36096]R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2004-08-03 14848]R2 irda;IrDA Protocol; C:\WINDOWS\system32\DRIVERS\irda.sys [2004-08-03 87424]R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2005-01-07 138752]R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2001-08-17 9600]R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\igxpmp32.sys [2007-07-11 5700096]R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2007-07-11 4424192]R3 irsir;Microsoft Serial Infrared Driver; C:\WINDOWS\system32\DRIVERS\irsir.sys [2001-08-17 18688]R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]R3 Rasirda;WAN Miniport (IrDA); C:\WINDOWS\system32\DRIVERS\rasirda.sys [2001-08-17 19584]R3 RTLE8023xp;Realtek 10/100/1000 PCI-E NIC Family NDIS XP Driver; C:\WINDOWS\system32\DRIVERS\Rtenicxp.sys [2007-07-11 90880]R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2004-08-03 31616]R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2004-08-03 26624]R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-03 57600]R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-03 25856]R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-03 20480]S3 usb_rndisx;USB RNDIS Adapter; C:\WINDOWS\system32\DRIVERS\usb8023x.sys [2005-10-21 12800]S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-03 26496]S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []S4 sr;System Restore Filter Driver; C:\WINDOWS\system32\DRIVERS\sr.sys [2004-08-03 73472]======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======R2 avg8wd;AVG8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-08-29 231704]R2 bgsvcgen;B's Recorder GOLD Library General Service; C:\WINDOWS\system32\bgsvcgen.exe [2006-09-22 118784]R2 Irmon;Infrared Monitor; C:\WINDOWS\system32\svchost.exe [2004-08-03 14336]R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2006-10-19 61440]R2 OpenSSHd;OpenSSH Server; C:\Program Files\OpenSSH\bin\cygrunsrv.exe [2004-04-18 36864]R2 RichVideo;Cyberlink RichVideo Service(CRVS); C:\Program Files\CyberLink\Shared Files\RichVideo.exe [2007-01-08 171040]R2 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2004-08-11 38912]S3 Adobe LM Service;Adobe LM Service; C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe [2008-07-12 72704]S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-07-10 138168]S3 Microsoft Office Groove Audit Service;Microsoft Office Groove Audit Service; C:\Program Files\Microsoft Office\Office12\GrooveAuditService.exe [2007-08-24 68464]S3 NBService;NBService; C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe [2007-01-05 774144]S3 NMIndexingService;NMIndexingService; C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe [2006-12-23 262144]S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]S3 pgsql-8.2;PostgreSQL Database Server 8.2; C:\Program Files\PostgreSQL\8.2\bin\pg_ctl.exe [2007-04-20 79324]S3 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\Windows Live\Messenger\usnsvc.exe [2007-10-18 98328]S3 wampapache;wampapache; c:\wamp\bin\apache\apache2.2.8\bin\httpd.exe [2008-01-18 24635]S3 wampmysqld;wampmysqld; c:\wamp\bin\mysql\mysql5.0.51b\bin\mysqld-nt.exe [2008-04-17 5750784]S3 WLSetupSvc;Windows Live Setup Service; C:\Program Files\Windows Live\installer\WLSetupSvc.exe [2007-10-25 266240]-----------------EOF-----------------info.txt logfile of random's system information tool 1.05 2008-12-22 23:47:31======Uninstall list======-->C:\PROGRA~1\Yahoo!\Common\UNYT_W~1.EXE-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0-->C:\Program Files\Nero\Nero 7\nero\uninstall\UNNERO.exe /UNINSTALL-->C:\WINDOWS\UNNeroBackItUp.exe /UNINSTALL-->C:\WINDOWS\UNNeroMediaHome.exe /UNINSTALL-->C:\WINDOWS\UNNeroShowTime.exe /UNINSTALL-->C:\WINDOWS\UNNeroVision.exe /UNINSTALL-->C:\WINDOWS\UNRecode.exe /UNINSTALL-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DF18108B-E5D8-4EE9-96D4-DB9B9A311780}\setup.exe" -l0x9 -->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0044-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-00BA-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0114-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0117-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}ACDSee 9 Photo Manager-->MsiExec.exe /X{B2D41883-3BFC-4BA0-A2F6-5A2C9836C238}Adobe Flash Player 10 Plugin-->C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exeAdobe Flash Player ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exeAdobe Photoshop 7.0-->C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Adobe\Photoshop 7.0\Uninst.isu" -c"C:\Program Files\Adobe\Photoshop 7.0\Uninst.dll"Adobe Premiere Pro 2.0-->msiexec /I {FA17A726-B229-4116-B793-A2AB1A4EAE2E}Adobe Reader 8-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A80000000002}Atheros Ethernet Utility-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1F698102-5739-441E-96F0-74F4EA540F06}\setup.exe" -l0x9 -removeonlyAudacity 1.2.6-->"C:\Program Files\Audacity\unins000.exe"AVG Free 8.0-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALLBratz - 4 Real-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{30BA35E4-2B14-440B-9C1C-FDAAAD1C4D6D}\setup.exe" -l0x9 -uninst Dev-PHP (remove only)-->"C:\Program Files\Dev-PHP2\uninstall.exe"DVDfunSTUDIO-->C:\Program Files\InstallShield Installation Information\{A49098C1-980A-4C99-A579-4D10409AD899}\setup.exe -runfromtemp -l0x0009 -removeonlyDVD-MovieAlbumSE 4.3-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E26C402E-01FE-4EF2-964A-AC54734539B7}\setup.exe" -l0x9 UNINSTALLFileZilla Client 3.1.6-->C:\Program Files\FileZilla FTP Client\uninstall.exeFree Download Manager 2.5-->"C:\Program Files\Free Download Manager\unins000.exe"Google Talk (remove only)-->"C:\Program Files\Google\Google Talk\uninstall.exe"Google Toolbar for Internet Explorer-->MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}Google Toolbar for Internet Explorer-->regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"High Definition Audio Driver Package - KB888111-->"C:\WINDOWS\$NtUninstallKB888111WXPSP2$\spuninst\spuninst.exe"HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstallHotfix for Windows XP (KB909394)-->"C:\WINDOWS\$NtUninstallKB909394$\spuninst\spuninst.exe"Hotfix for Windows XP (KB915865)-->"C:\WINDOWS\$NtUninstallKB915865$\spuninst\spuninst.exe"Hotfix for Windows XP (KB935448)-->"C:\WINDOWS\$NtUninstallKB935448$\spuninst\spuninst.exe"Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"Intel® Graphics Media Accelerator Driver-->C:\WINDOWS\system32\igxpun.exe -uninstallJ2SE Development Kit 5.0 Update 6-->MsiExec.exe /I{32A3A4F4-B792-11D6-A78A-00B0D0150060}J2SE Runtime Environment 5.0 Update 6-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060}JGsoft PowerGREP 2.2.0 DEMO-->C:\WINDOWS\UnDeploy.exe "C:\Program Files\JGsoft\PowerGREP\Deploy.log"Lexmark Software Uninstall-->C:\Program Files\Lexmark_HostCD\Install\x86\Uninstall.exeMia Goes for Great (remove only)-->"C:\Program Files\THQ\American Girl\Mia Goes for Great\uninstall.exe" 1033Microsoft ActiveSync-->MsiExec.exe /I{99052DB7-9592-4522-A558-5417BBAD48EE}Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"Microsoft Office Access MUI (English) 2007-->MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}Microsoft Office Access Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}Microsoft Office Enterprise 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall ENTERPRISE /dll OSETUP.DLLMicrosoft Office Enterprise 2007-->MsiExec.exe /X{90120000-0030-0000-0000-0000000FF1CE}Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}Microsoft Office Groove MUI (English) 2007-->MsiExec.exe /X{90120000-00BA-0409-0000-0000000FF1CE}Microsoft Office Groove Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0114-0409-0000-0000000FF1CE}Microsoft Office InfoPath MUI (English) 2007-->MsiExec.exe /X{90120000-0044-0409-0000-0000000FF1CE}Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}Microsoft Office Outlook MUI (English) 2007-->MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}Microsoft Office Publisher MUI (English) 2007-->MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}MOTO Q gsm Device Handbook-->C:\Program Files\Windows Mobile Device Handbook\Windows Mobile Device Handbook\Bin\DHUninstall.exeMozilla ActiveX Control v1.7.12-->C:\Program Files\Mozilla ActiveX Control v1.7.12\uninst.exeMozilla Firefox (3.0.4)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exeMSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}MSXML 4.0 SP2 Parser and SDK-->MsiExec.exe /I{716E0306-8318-4364-8B8F-0CC4E9376BAC}Nero 7 Essentials-->MsiExec.exe /X{1C00A3F1-6DA0-49F8-94E4-01AB6FC01033}OpenSSH for Windows (remove only)-->"C:\Program Files\OpenSSH\uninstall.exe"Patterns, Shapes & Colours-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\WiseOwl\PSC\Uninst.isu"PostgreSQL 8.2-->MsiExec.exe /I{1F701DBD-1660-4108-B10A-FB435EA63BF0}PowerDVD-->"C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\Setup.exe" -l0x000409 /z-uninstallQuickTime-->MsiExec.exe /I{F07B861C-72B9-40A4-8B1A-AAED4C06A7E8}RealPlayer-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0REALTEK GbE & FE Ethernet PCI-E NIC Driver-->C:\Program Files\InstallShield Installation Information\{C9BED750-1211-4480-B1A5-718A3BE15525}\setup.exe -runfromtemp -l0x0009 -removeonlyRealtek High Definition Audio Driver-->RtlUpd.exe -r -mSecurity Update for 2007 Microsoft Office System (KB951550)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {B243E9A5-ED77-4F1B-B338-2486FD82DC85}Security Update for 2007 Microsoft Office System (KB951944)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {797AE457-BA17-4BBC-B501-25FB3A0103C7}Security Update for 2007 Microsoft Office System (KB958439)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {6491B8AA-D11C-4648-A461-6234B31EB7E2}Security Update for Microsoft Office Excel 2007 (KB958437)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {648FC016-2D6B-4A16-8D87-404533642F4B}Security Update for Microsoft Office OneNote 2007 (KB950130)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {F1B2401C-B610-4BF2-AA1C-52C55827A8F4}Security Update for Microsoft Office PowerPoint 2007 (KB951338)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {558B709B-821B-4FC5-90FC-9A8890641E77}Security Update for Microsoft Office Publisher 2007 (KB950114)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {F9C3CDBA-1F00-4D4D-959D-75C9D3ACDD85}Security Update for Microsoft Office system 2007 (KB954326)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {5F7F6FFF-395D-480E-8450-64F385D82C5F}Security Update for Microsoft Office system 2007 (KB956828)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {885E081B-72BD-4E76-8E98-30B4BE468FAC}Security Update for Microsoft Office Word 2007 (KB956358)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {4551666D-0FD6-4C69-8A81-1C6F2E64517C}Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"Security Update for Windows Internet Explorer 7 (KB958215)-->"C:\WINDOWS\ie7updates\KB958215-IE7\spuninst\spuninst.exe"Security Update for Windows Internet Explorer 7 (KB960714)-->"C:\WINDOWS\ie7updates\KB960714-IE7\spuninst\spuninst.exe"Security Update for Windows Media Player (KB911564)-->"C:\WINDOWS\$NtUninstallKB911564$\spuninst\spuninst.exe"Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"Security Update for Windows Media Player 6.4 (KB925398)-->"C:\WINDOWS\$NtUninstallKB925398_WMP64$\spuninst\spuninst.exe"Security Update for Windows Media Player 9 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP9$\spuninst\spuninst.exe"Security Update for Windows XP (KB890046)-->"C:\WINDOWS\$NtUninstallKB890046$\spuninst\spuninst.exe"Security Update for Windows XP (KB893756)-->"C:\WINDOWS\$NtUninstallKB893756$\spuninst\spuninst.exe"Security Update for Windows XP (KB896358)-->"C:\WINDOWS\$NtUninstallKB896358$\spuninst\spuninst.exe"Security Update for Windows XP (KB896423)-->"C:\WINDOWS\$NtUninstallKB896423$\spuninst\spuninst.exe"Security Update for Windows XP (KB896428)-->"C:\WINDOWS\$NtUninstallKB896428$\spuninst\spuninst.exe"Security Update for Windows XP (KB899587)-->"C:\WINDOWS\$NtUninstallKB899587$\spuninst\spuninst.exe"Security Update for Windows XP (KB899591)-->"C:\WINDOWS\$NtUninstallKB899591$\spuninst\spuninst.exe"Security Update for Windows XP (KB900725)-->"C:\WINDOWS\$NtUninstallKB900725$\spuninst\spuninst.exe"Security Update for Windows XP (KB901017)-->"C:\WINDOWS\$NtUninstallKB901017$\spuninst\spuninst.exe"Security Update for Windows XP (KB901214)-->"C:\WINDOWS\$NtUninstallKB901214$\spuninst\spuninst.exe"Security Update for Windows XP (KB902400)-->"C:\WINDOWS\$NtUninstallKB902400$\spuninst\spuninst.exe"Security Update for Windows XP (KB905414)-->"C:\WINDOWS\$NtUninstallKB905414$\spuninst\spuninst.exe"Security Update for Windows XP (KB905749)-->"C:\WINDOWS\$NtUninstallKB905749$\spuninst\spuninst.exe"Security Update for Windows XP (KB908519)-->"C:\WINDOWS\$NtUninstallKB908519$\spuninst\spuninst.exe"Security Update for Windows XP (KB911562)-->"C:\WINDOWS\$NtUninstallKB911562$\spuninst\spuninst.exe"Security Update for Windows XP (KB911927)-->"C:\WINDOWS\$NtUninstallKB911927$\spuninst\spuninst.exe"Security Update for Windows XP (KB913580)-->"C:\WINDOWS\$NtUninstallKB913580$\spuninst\spuninst.exe"Security Update for Windows XP (KB914388)-->"C:\WINDOWS\$NtUninstallKB914388$\spuninst\spuninst.exe"Security Update for Windows XP (KB914389)-->"C:\WINDOWS\$NtUninstallKB914389$\spuninst\spuninst.exe"Security Update for Windows XP (KB918118)-->"C:\WINDOWS\$NtUninstallKB918118$\spuninst\spuninst.exe"Security Update for Windows XP (KB918439)-->"C:\WINDOWS\$NtUninstallKB918439$\spuninst\spuninst.exe"Security Update for Windows XP (KB920213)-->"C:\WINDOWS\$NtUninstallKB920213$\spuninst\spuninst.exe"Security Update for Windows XP (KB920670)-->"C:\WINDOWS\$NtUninstallKB920670$\spuninst\spuninst.exe"Security Update for Windows XP (KB920683)-->"C:\WINDOWS\$NtUninstallKB920683$\spuninst\spuninst.exe"Security Update for Windows XP (KB920685)-->"C:\WINDOWS\$NtUninstallKB920685$\spuninst\spuninst.exe"Security Update for Windows XP (KB922819)-->"C:\WINDOWS\$NtUninstallKB922819$\spuninst\spuninst.exe"Security Update for Windows XP (KB923191)-->"C:\WINDOWS\$NtUninstallKB923191$\spuninst\spuninst.exe"Security Update for Windows XP (KB923414)-->"C:\WINDOWS\$NtUninstallKB923414$\spuninst\spuninst.exe"Security Update for Windows XP (KB923689)-->"C:\WINDOWS\$NtUninstallKB923689$\spuninst\spuninst.exe"Security Update for Windows XP (KB923789)-->C:\WINDOWS\system32\MacroMed\Flash\genuinst.exe C:\WINDOWS\system32\MacroMed\Flash\KB923789.infSecurity Update for Windows XP (KB923980)-->"C:\WINDOWS\$NtUninstallKB923980$\spuninst\spuninst.exe"Security Update for Windows XP (KB924270)-->"C:\WINDOWS\$NtUninstallKB924270$\spuninst\spuninst.exe"Security Update for Windows XP (KB924496)-->"C:\WINDOWS\$NtUninstallKB924496$\spuninst\spuninst.exe"Security Update for Windows XP (KB924667)-->"C:\WINDOWS\$NtUninstallKB924667$\spuninst\spuninst.exe"Security Update for Windows XP (KB925902)-->"C:\WINDOWS\$NtUninstallKB925902$\spuninst\spuninst.exe"Security Update for Windows XP (KB926255)-->"C:\WINDOWS\$NtUninstallKB926255$\spuninst\spuninst.exe"Security Update for Windows XP (KB926436)-->"C:\WINDOWS\$NtUninstallKB926436$\spuninst\spuninst.exe"Security Update for Windows XP (KB927779)-->"C:\WINDOWS\$NtUninstallKB927779$\spuninst\spuninst.exe"Security Update for Windows XP (KB927802)-->"C:\WINDOWS\$NtUninstallKB927802$\spuninst\spuninst.exe"Security Update for Windows XP (KB928255)-->"C:\WINDOWS\$NtUninstallKB928255$\spuninst\spuninst.exe"Security Update for Windows XP (KB928843)-->"C:\WINDOWS\$NtUninstallKB928843$\spuninst\spuninst.exe"Security Update for Windows XP (KB929123)-->"C:\WINDOWS\$NtUninstallKB929123$\spuninst\spuninst.exe"Security Update for Windows XP (KB930178)-->"C:\WINDOWS\$NtUninstallKB930178$\spuninst\spuninst.exe"Security Update for Windows XP (KB931261)-->"C:\WINDOWS\$NtUninstallKB931261$\spuninst\spuninst.exe"Security Update for Windows XP (KB931784)-->"C:\WINDOWS\$NtUninstallKB931784$\spuninst\spuninst.exe"Security Update for Windows XP (KB932168)-->"C:\WINDOWS\$NtUninstallKB932168$\spuninst\spuninst.exe"Security Update for Windows XP (KB933729)-->"C:\WINDOWS\$NtUninstallKB933729$\spuninst\spuninst.exe"Security Update for Windows XP (KB935839)-->"C:\WINDOWS\$NtUninstallKB935839$\spuninst\spuninst.exe"Security Update for Windows XP (KB935840)-->"C:\WINDOWS\$NtUninstallKB935840$\spuninst\spuninst.exe"Security Update for Windows XP (KB936021)-->"C:\WINDOWS\$NtUninstallKB936021$\spuninst\spuninst.exe"Security Update for Windows XP (KB937894)-->"C:\WINDOWS\$NtUninstallKB937894$\spuninst\spuninst.exe"Security Update for Windows XP (KB938127)-->"C:\WINDOWS\$NtUninstallKB938127$\spuninst\spuninst.exe"Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"Security Update for Windows XP (KB941202)-->"C:\WINDOWS\$NtUninstallKB941202$\spuninst\spuninst.exe"Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"Security Update for Windows XP (KB941644)-->"C:\WINDOWS\$NtUninstallKB941644$\spuninst\spuninst.exe"Security Update for Windows XP (KB941693)-->"C:\WINDOWS\$NtUninstallKB941693$\spuninst\spuninst.exe"Security Update for Windows XP (KB943055)-->"C:\WINDOWS\$NtUninstallKB943055$\spuninst\spuninst.exe"Security Update for Windows XP (KB943460)-->"C:\WINDOWS\$NtUninstallKB943460$\spuninst\spuninst.exe"Security Update for Windows XP (KB943485)-->"C:\WINDOWS\$NtUninstallKB943485$\spuninst\spuninst.exe"Security Update for Windows XP (KB944338)-->"C:\WINDOWS\$NtUninstallKB944338$\spuninst\spuninst.exe"Security Update for Windows XP (KB944653)-->"C:\WINDOWS\$NtUninstallKB944653$\spuninst\spuninst.exe"Security Update for Windows XP (KB945553)-->"C:\WINDOWS\$NtUninstallKB945553$\spuninst\spuninst.exe"Security Update for Windows XP (KB946026)-->"C:\WINDOWS\$NtUninstallKB946026$\spuninst\spuninst.exe"Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"Security Update for Windows XP (KB948590)-->"C:\WINDOWS\$NtUninstallKB948590$\spuninst\spuninst.exe"Security Update for Windows XP (KB950749)-->"C:\WINDOWS\$NtUninstallKB950749$\spuninst\spuninst.exe"Security Update for Windows XP (KB950759)-->"C:\WINDOWS\$NtUninstallKB950759$\spuninst\spuninst.exe"Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"SinhalaTamil Kit-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Insta

Preferred Solution: internet explorer and file explorer issue

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: internet explorer and file explorer issue

Hi ,

The forums are really busy, that explains why logs get behind. If you still need some help, please start with posting a new hijackthislog in this thread. Don't start with a new thread.
Then we'll take a look.


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I have created a VM with Windows 8.1 64 bit ISO. After the VM created at some times, File explorer and Internet Explorer links in the task bar is broken and the desktop background has became black. And no Videos, Pictures or other libraries working. 

As soon as the OS installed, I automated a bat file which would do the following things.
* Disable UAC Policy
* Disable IPv6 by changing the registry.
* Delete local Admin account by logging into domain Administrator account(In AutoUnattend, I will do a auto login command, which do a auto login with domain administrator and run a bat file which will do these steps)
* Determine OS version (This to identify whether the installed OS version is higher than Windows 7.  If it is higher than Windows 7, I will invoke a auto installation of our party software)
Now, Could you please let me know why the libraries are not functioning properly and what is the reason behind broken links? I am confident that it is not happening due to the batch file or is it so?
Also, I have checked the Ease of Access Center under Control Panel.  Remove Background images check box is not selected.
Thanks, Please let me know this as soon as possible.

Sukumar PK

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I am having problems with my OneDrive on the desktop in Windows 8.1. When examining the OneDrive in the File Explorer there is an "!" in a yellow triangle against the folder. At the bottom of the FE Window a message says "You're not connected to the internet" (see below), which I am. Should this message appear and if not, how do I remedy the situation.

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For an unknown reason, my Pictures folder has decided to rename itself "Downloads." Right clicking it does not give an option to re-name it back to what it should be. Does someone have a fix? Thanks.

A:File Explorer Issue

Try highlighting the 'new' Downloads folder (left-click it) then press the F2 key and see if you can type in the new name.

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Hey new member and noob here I have a question of organizing my file explorer and was wondering if you guys can help, thank you in advance!

This is a picture of my file explorer how it currently is (it finds files differently and slower):
Gyazo - f0fac8ecd2c5fcd359b866f3102e7ab5.gif

Here is how it previously was and how I would like it to look:
Gyazo - 74efde9c1faa5e8a3542c985bcfdb4f6.png
EDIT: Also having this issue
Gyazo - aac601e4cc8e491683c1898dca6dd563.png
You guys are the best!

A:File Explorer Organization Issue

Hello Windows1987, and welcome to Eight Forums.

The tutorial below should be able to help you to add "Network" back to your navigation pane.

Network - Add or Remove from Navigation Pane in Windows 8 Explorer

If those are shortcuts in your last screenshot, then it may be the shortcut arrow is messed up. If so, then using the tutorial below to restore the default shortcut arrow should help.

Shortcut Arrow - Change, Remove, or Restore - Windows 7 Help Forums

Hope this helps,

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Hi Everyone,

My Windows 7 installation has just developed a strange issue with file handling.

When I attempt to change a file name, e.g.: document.txt, Explorer doesn't reflect the change on screen.

So if I open Explorer navigate to a file and then rename, for example:

document.txt is renamed to a.txt, then Explorer still shows "document.txt".

If I then attempt to rename documnet.txt I get a message along the lines of "this file is no longer available".

Clicking on the back / forward arrows (to move between directories) allows the file name to refresh!

This problem first presented itself when my Windows 7 installation crashed.

The crash occurred whilst I was running VMware Workstation (XP - SP3 client), and XP mode both at the same time, so essentially I had two guest operating systems and the host all running at once.

I believe that the issue may be related to the fact that 3 operating systems (1 - host, & 2 guests) had access to the file system at the same time.

If anybody knows a fix for this issue or has any ideas regarding how this issue might be fixed they will be greatly appreciated.



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After Windows attempted to install skydrive, which wasn't necessary as I already have onedrive preinstalled, all of my folders now truncate out of desktop. These however, aren't visible on my physical desktop, just in file explorer.

A:File Explorer Issue: Everything truncates out of desktop

Don't understand what all of my folders now truncate out of desktop means. Can you explain more or post a picture of the Desktop?

Have you tried right clicking on the Desktop then select Sort by then Name?

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had trojans cleaned 'em up ... every time I try to dload anything on IE, it can not download and crashes. I have tried in safe mode and not, I have tried with addons and without, I have tried the IE fixit ... I have reset all settings on IE, I have uninstalled it completely and reisntalled it ... same issue, I have a dmp file attached I was hoping someone would take a look at and try to decipher please

and thanks in advance

A:Explorer Crashing Issue - Help need to analyse .dmp file


IE11 and IE10 crash and fail to recover when first opened - Microsoft Community

that link is where I got the script to run to get the dmp
that person was having the same problem and the dmp file showed what was conflicting with IE, I feel I am having the same problem

I also

Delete the browsing history of Internet Explorer
I had also reverted back to the older IE
I also uninstalled security essentials and reinstalled it

I used malware bytes, adwcleaner, hitman pro all after running rkill to stop malicious processes ... the system shows as clean now and all report 0 infections.

no problems with any other browsers only IE

thanks in advance again

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First off, I have performed a clean boot, then ran system restore, also performed all necessary cleanup including registry. I have Googled, and Googled and Googled with different phrasings of my issue. But to no avail I have yet to come up with an answer so here is hoping someone else has solved this. While it is not an operational issue, it is very much a distraction. It all started with in the last couple of days and the last thing I installed was "FireFox" browser which I have since uninstalled and then performed the above named procedures. When I open windows file explorer, and if I left-click and hold the vertical scroll bar for the right pane and drag to scroll an "info bar" popups displays the folder or file name as I scroll down. To me this is a real irritant. I will attach a screen capture that will show it. Any help appreciated........

A:Windows 7 File Explorer Nagging Issue

Not much help here. Due to a couple of other behaviours, what I would call unusual, I abandoned Win 7 Exploreer and use Explorer++.

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I have a Windows 7 machine, with explorer 9. This is a work computer. I have to download a file monthly for reports at that time I fill all the information out and then send it back. it is has macros.

Up until 2 months ago, this worked without issue. Now every time I do it, it comes up with an internet connection issue (which there is not). I have reset all the explorer options to default - I have updated java - I have performed all windows updates - I have tried to use explorer 8, still nothing. I then downloaded firefox, and it works effortlessly, unfortunately I cannot send it back (upload it back to the server) with firefox due to something they have in place.

I can go to another computer running windows xp pro and it works no problem. downloads and uploads. This is fine but the information that has to be imported is on my computer from multiple documents.

So any ideas? Where should I be looking next? I have contacted the company that supplies us with the reports and they have no ideas.


A:Issue d/ling excel file with explorer

What is the error message that IE9 gave you?

Can you use IE9 to surf else where?

When you say you have reset IE9, did you go to Internet Options > Advanced > Reset Internet Explorer's Settings ?

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We have alot of issues with windows 7 computers at our business. Todate we are unsure what is causing the issue as there is no way to replicate it and it seems to be happening randomly.

Most of the time explorer doesnt crash as there is no error log in event viewer in relation to explorer or any other error i can see. Most issues are with desktop views not updating or responding correctly, also pc not shutting down as the explorer process is hanging at 50%.

Ending explorer and restarting the process fixes the issue even though there is not crash log.

I have added registry logging as per Collecting User-Mode Dumps so if explorer properly crashes(you get the not responding/restart process window and a event in event viewer) it will log the crash into a user .dmp file.

These dump files are very large, about 300mb in size. I have tried to open them in Windbg but i dont really get enough info i think I need some help to open these correct and get some information on what can be causing the explorer crashes and issue.

Is there anyone out there who has had experience opening and analysing these types of files as im having alot of trouble and getting know where.

See below the info when i go to open the crash dump via windbg. (this is all i get i would expect to get more info seeing the .dmp files are so large)

Microsoft (R) Windows Debugger Version 6.2.8400.0 X86
Copyright (c) Microsoft Corporation. ... Read more

A:Explorer Crashing Issue - Help need to analyse .dmp file

Start by typing

!analyze -v

Into the bottom of the debugger - there's a small window there for typing commands.

Try zipping up the logs and uploading a few of them to a free file-hosting site.
Then post a link here so we can download and look at them.

Just FYI - I'm not real experienced with user mode dump files, but sometimes can muddle through them enough to get some ideas!

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Hi Team,

I'm facing an issue with Internet Explorer 8. Let me tell u in detail.

Sometimes back I had to reinstall the Windows XP SP2. Since then I've bee facing an issue with IE. At this time of reinstallation, I had IE6.

Whenever I launched IE6, first of all it took somewhat long time. Secondly, whenever I closed the IE6, it hangs up for more than 2 minutes and then a small box pops up with the message as "to help protect your computer, windows has closed this program"....and then when I clicked on the tab to close it, another box pops up with the message "Internet Explorer has encountered a problem and need sto close. We are sorry for the inconvenience" and then I close this box by clickimg on "Don't Send" tab.
Now this closure takes a hell lot of time and it freezes the system.

Then I went to the Microsoft site and downloaded IE8. The same issue was ongoing rather it worsen by the fact that it was now taking more time than before.

Then I downloaded XP SP3 from the Microsoft's site but the issue is the same....No Luck!!

I am attaching the screenshots of the messages for the referrences (1st msg and 2nd msg)........Pls help me on this issue !!

Pankaj Jain
email: [email protected]

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My internet explorer ver.6 is having a problem here, i can't set my homepage and it set to about;blank all the way.
When i browsing a webpage, a website called http://www.oneclicksearches.com/ always came out whitout my consent and it is very troblesome. I think it is a spyware, because i always get a spyware advertisement on my minimize menu. I tried to remove all the spyware by using free software but all of them are free for scanning only.

A:Internet Explorer Issue

Click on this link to get a free copy of Ad-Aware


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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 8096 Mb
Graphics Card: Intel(R) HD Graphics Family, -239 Mb
Hard Drives: C: Total - 940455 MB, Free - 809078 MB;
Motherboard: Gateway, IPISB-VR
Antivirus: Webroot SecureAnywhere, Updated and Enabled
For the last week or so IE 10 won't open normally and I've only been able to open it as "Administrator" . I also have Chrome installed so It's been more of an inconvenience than anything , but I also have dozens of shortcuts saved that won't work either . I haven't installed any programs lately or made any changes to my computer . I also have Security Essentials and Malwarebytes Premium installed and all of the scans say I'm okay .
I've cleared my cookies and reset IE settings to default , ran the IE Performance Troubleshooter , and the MS Safety Scanner. Internet Explorer still will not open normally .
I checked the properties and there is no exe.extoff in the target , and I've disabled addons and it still won't open !
This morning I installed IE 11 and it does the same thing . I haven't run sfc/scannow yet or a dskcheck , as I wanted to get your opinion on what might be wrong .
I guess I can live with it the way it is , but it is safe to run IE as the Administrator all of the time ?
&nbs... Read more

A:Internet Explorer Issue

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Microsoft changed the configuration of Outlook Web Access (OWA) using Internet Explorer 11.

I cannot find the means to print only an email without the rest of the screen printing.

Also, it now uses a 'New Message' option instead of a dropdown menu for the previous 'New' option. This hides the procedures for creating distribution lists.

Any assistance you could provide on these two issues would be greatly appreciated.


A:OWA issue in Internet Explorer 11

Try adding your domain to the "Compatibility" list. To do this, click the "gear" on the top right, then go to Compatibility View, and add your domain to the list. It should refresh the page automatically, but if it doesn't, you will need to do it manually. (If you are viewing email, it may bring you back to the login page. If it does that, just login again...)

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Hi all,

I have this issue on a Windows XP SP1 notebook with Internet Explorer 6 SP1 installed.

It seems that when you click on Javascript links, nothing happens. Also when you go to help --> about in Internet Explorer it doesn't show the version anymore, and the ok button doesn't work either.

I have tried already the following to resolve:

regsvr32 of the following files:


I reinstalled internet explorer (edited the registry to enable this)
but to no avail.

We have this problem also sometimes on our Win2K machines, but here it is resolved easily by reinstalling Internet explorer and choosing Reinstall all components. It doesn't give me that option in Windows XP.

Any suggestions are very welcome.



A:Internet Explorer 6 issue

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Hi guys

I made the decision to download IE10. To be honest I cannot make any distinguishable difference to IE9 in terms of speed. I don't like the fact that to switch to 64 bit browsing you need to change enabled protection something or other and reboot. Seems a pain.

Anyway the main backwards step/problem is accessing my Netgear WNDR3700 v2 router web GUI now. Whereas before it would be instant or at most a few seconds to show up. Now it often takes 10-20 secs to respond. It's intermittent as on occasion it is instant. I know the GUI was designed I think when IE8 ruled the roost but I find this odd. I tried all types of compatibility settings and changing the mode under developer tools. Plus clearing browser cache etc. No change. I am not a fan of having several browsers cluttering my laptop so I only have Mozilla as an alternate browser and there are no problems at all with this.

Any ideas on the router GUI issue, just plain not good with IE10? All other browsing with IE10 seems fine apart from this. I tried Netgear forums but no real help. I can update firmware to receive a newer GUI but the firmwares are buggy (well documented issues) and the one I have is most stable.


A:Internet explorer 10 issue

Actually the more I think about and use IE10 it seems to be far slower accessing internal devices. So for say my router or say my book live NAS or my draytek access point The router is the worst offender but they all intermittently take over 10 seconds to respond in the IE10 browser but then sometimes they are instant. I don't recall this on IE9 and when using Mozilla I don't see same 'waiting for response' delay. Normal external sites seem pretty much fine all the time.

Very disappointed with ie10 so far. Once again seems like change for the sake of change. Maybe I should not of updated but no doubt windows update would of soon be pushing it in our faces. It just seems updates these days are bad wherever they come from. Microsofts new IE, the strange windows 8 obscenely lacking desktop start menu, even apple are at it with dreadful iTunes 11 and IOS6. It's all changing what was not broke and losing functionality. Trouble is you feel compelled to update either for security reasons or to be able to sync your new device as it will only work on latest update.

Sorry I sound like a moaner. Just very dissillusioned at the world of tech these days.

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Hi, I'm a student in Canada and I've been having an issue with internet explorer.
At first, I didn't suspect it was a problem with IE, but after a little while, that's the conclusion I came to. You see, everytime I type in a new address into the address bar, an executable file with some bullsh*t name (example. something like "dgdjhsf" or "hdjgirjf". rubbish.) is created then opened. I know this becuase I used the ol' Ctrl+Alt+Delete method several times. I first remove the *.exe file from the Windows-System directory and the *.log file associated with it (at least, i THINK it was a *.log file) and then remove it from opening on startup. Then I use a combination of AdAware and Spybot-S&D to try and erradicate whatever it was (sometimes they come up with nothing). Btw, I've also tried scanning the host files too and to no avail. I've tried restoring previous installations of IE or getting security packages (stuff on Microsoft.Com, God bless their souls.) and the problem is reoccuring. So, now I browse using WinAmp's Minibrowser and is looking for an answer other than reformatting, if possible.
Thank You for your time. ~ Eman

A:Internet Explorer Issue

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How do I permanently stop getting this in Internet Explorer 9: Internet Explorer cannot display the webpage and The webpage cannot be found. THE WEBPAGE HONESTLY DOES EXIST SO HOW DO I permanently stop getting this in Internet Explorer: Internet Explorer cannot display the webpage and The webpage cannot be found

A:Internet Explorer Issue

Hi and welcome to sevenForums,
Export Favorites to html file before resetting internet explorer just to be safe and have a backup,
See a tutorial here to Reset Internet explorer,
After Resetting ie9 or 10,
I would add this to the tutorials process

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After suggesting to uninstall IE7, I tried to download an earlier version and it said I must uninstall IE7 first. I tried doing this, but it was not on my Add/Remove programs list. I know about the whole "Show Updates" thing and it should be under Windows Update, but it was not. As a matter of fact, a number of my programs are not on the Add/Remove list. Below is a picture of my add/remove programs. These programs are the ones I have installed, yet I have more that are not showing.

This wouldn't be a problem, considering I use Firefox, but my windows update is not allowing me get to the site, since it requires using IE7. Also, other programs use an internet applet via Internet Explorer, which I cannot access. Now everytime I even click on IE7, it says Error Report (Send or Not to Send). I can't think of any way to get rid of it completely. It's kinda bad because I recently bought McAfee (the three CD package) and cannot use them since the control panel is on an IE page/applet type deal. I considered reinstalling Windows; alas, some restoredllthingyissue caused it to fail, so I suppose that's out of the question.

Any help you can give would be greatly appreciated.

BTW: The system is free of viruses, spyware, adware, etc.

A:Internet Explorer Issue.

Hello and Welcome toTSF

Some issues with IE7 are that it pooches your systems uninstaller.

If "Internet Explorer 7 Beta 2 Preview" does not exist via Add/Remove Programs, run %windir%\$NtUninstallie7bet2p$\spuninst\spuninst.exe. You need to have "view hidden folders" enabled.

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I'm having an issue on one computer where whenever you load Internet Explorer 7, a blank white screen comes up (with the IE title bar) and IE freezes. This is consistent.

The event log is clean, and there are no pop-ups that IE7 has actually crashed,

I have tried reinstalling IE7, but that doesn't seem to solve this problem. IE7 doesn't load in it's safe mode either. I have tried IE6 and IE8 and both work decently, except IE8 is too unstable to put on at the moment. Unfortunately I can't run windows update because Service Pack 3 fails to install (Not enough admin privileges) or something along those lines. Which blows my mind because the user account is set to Computer Administrator.

A:Internet Explorer 7 Issue

I am not able to under stand your issue , from what you have written here
but you can download and install the mozilla firefox and use this browser for that sake .

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Hi, I have recently installed XP Pro into this computer and i also have Windows XP Home. (XP home is in the windows directory and XP pro is in windows2) I can chose which one i want to start. It seems pointless but i will format the drive and install Pro soon anyways.

Recently, when i use XP home (Which is what i had to begin with) i cant load any pages on IE. I have IE 7 and i get this message when i attempt to go to any site.
The message says
"This file does not have a program associated with it for performing this action. Create an association in the folder options control panel"

How exactly can i fix this? I have gone to the folder options in the control panel. but im not sure what to do now.

A:Internet Explorer Issue

A list of file file association fix's for Windows XP is available at the folowing link:


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Hi, Working on a friends computer, When you go to a website any site then close the browser. A new window pops up in the URL bar it says, "about:blank:" after that a window pops up saying Internet Explored has encountered a problem and needs to close We are sorry for the inconvenience.Any Ideas?Windows Xp Media CenterIE Version 7.0.5730.11Moderator Edit: Moved topic to the more appropriate forum. ~ Animal

A:Internet Explorer Issue

How to remove the about:Blank Hijackers in Windows XP/2000(Also known as Hidden_DLL, Appinit_DLLs, about:NavigationFailure, \temp\sp.html, SE.DLL)

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Good morning everyone, I'm hoping someone can provide me more information on this issue I am having.

I login to a secure website perfectly fine and most links work, however when I click on certain links, I get a blank white browser page that says 'False' in the top left hand corner.

My browser version is Internet Explorer 8.0.6001.18702
The operating system is Windows XP

I've identified this issue as a problem with my computer, and not the website I am accessing as I am able to access the website and all links within on other computers, but I'd really like to find out how to resolve this for mine.

Please help!

A:Internet Explorer 8 issue

I would unistall any toolbars you have installed on ie8 for example yahoo toolbar some programs install them if you don't uncheck the radio button when you install that program. I had issues with them mostly on ie8. you can uninstall them in the add remove programs in your control panel.

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I am using Windows 7 which has IE8. Suppose if i am on yahoo.com and then i press Ctrl+N key then insead of opening new window with blank page it opens yahoo.com in new window also. Why and how to fix ?


A:Internet Explorer 8 Issue

Click on tools on the command bar. Go down and click on internet options. Under the general tab, click on tab settings. Change the option so that a new tab will show the "new tab page" instead of the homepage (on a drop down menu thing).

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I'm working on a new Toshiba with Windows Vista and for some reason anytime you try to download from the internet IE locks up and restarts and goes back to the homepage. My initial thought was a firewall setting, but everything in internet settings, the registry editor and the firewall checks out OK.

Any ideas on the problem? I still think a setting is off somewhere.


A:Internet Explorer Issue

Hi, have you tried Tools>Internet Options>Advanced and clicking reset internet options? Try that If u haven't and that should unlock it. It might be a security setting.

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Here is my problem. This is my computer at work, running windows 98, 2nd edition. I work for a
florist and we have a floral service through 1800flowers. What it does is a Bloomlink client automatically
logs onto a web page that checks for orders to our store and if there are any prints them out. This
service has been using an older version of Netscape and just recently decided to upgrade. I received a
message with instructions on how to download the new client. I did that and tried out the new client
icon and got nothing. So, I call Bloomlink, tech says that they are now using internet explorer. He
has me bring up the ie browser and inter beta.bloomlink.net. I get sent to a search engine site. Try
many more times, no luck. He says it must be my isp blocking this somehow. Basically tells me to
call him back when I get it fixed. I can reach this site, which looks like a login page, from other browsers.
My isp says since I can get there from other browsers, its not there problem. They suggest calling
Microsoft. I will do this, but wanted to get your opinions first.

A:Internet Explorer 6 Issue

Sounds like IE might have been hijacked, if it's the only browser displaying this problem.Run these online virus scanners:BitDefenderhttp://housecall.trendmicro.com/Also this online Trojan scanner:TrojanScanAre you using these basic security programs?(They're all free.)AVG Anti-Spyware - Windows 2000 and XP, only.Ad-AwareSpybot S&DSpywareblasterSpywareGuardIf not, you need to. These programs, updated and used regularly, will do a lot to keep your computer clean of spyware, trojans, keyloggers, browser hijackers, etc...Download them, update them, and then run them.Important:Please read this tutorial on Spybot S&D before using it. Spybot can do SERIOUS damage, if not used properly.Other useful Tutorials:Using Ad-Aware SEUsing SpywareBlasterUsing SpywareGuardUsing AVG Anti-SpywareIf that doesn't help rid you of the problem, then:Read How to post a HijackThis Log. Please read, and follow, all directions carefully!!!Then, run a log, and post it in the HijackThis forum, >at this link<. Do not, post it in this topic.Do not, fix anything, yet.A member, of the HJT Team, will help you out.It may take a while to get a response, because the HJT Team are very busy. Please, be patient, as these people are volunteers. They will help you, as soon as possible.NOTE:Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If y... Read more

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Hi everyone - I seem to be having problems with Explorer. I am running on Windows XP and have Explorer 6. I keep having a message error come up that reads 'mmod Module has encountered a problem and needs to close' and then Explorer shuts down. This is a fairly new computer (3 weeks) and I am constantly running virus scans and the such. I dont have a clue whats up. Any help would be greatly appreciated.


***I just went to download.com and downloaded the pack1 for internet explorer 6 hoping that it would fix the problem, it didnt)

A:Internet Explorer 6 Issue

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Hi folks.I am recently having a problem with IE.When I click on a link, a new window opens but I can't see the new page.There is a new toolbar there and a new window opens up along the bottom next to the start button but the body of the page never appears.I use Juno and when I use Juno's browser I don't have this problem.Any ideas?Thanx in advance for your help and hopefully I am in the right forum...

A:Internet Explorer issue

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I have been having a issue with IE 7.0. Since I have downloaded it, it has been running very slow. I think IE 6 was faster than 7. Does anyone know what seems to be the issue. Has anyone else got this problem?

A:Internet Explorer 7 Issue

try turning off any addons and see if its running any better?

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My IE 7 , stops working every 5 mins , while surfing the net .

Message : Internet Explorer has stopped working . A program is forcing the explorer to stop .

OS :Vista

any idea what could be reason ?

A:Internet Explorer 7 issue

It (your problem) is most likely being caused by running an obsolete version (7) of IE.

Please make sure that your computer is completely up-to-date, by using the following procedure.

I recommend to my customers (I am an OEM of custom-built computer systems), that they run Windows Update every morning, in order to get the most recent updates for Microsoft Security Essentials (the anti-virus product that I recommend for everyone). You can download Microsoft Security Essentials for free using this link:

Here is a typical message, that I send to my customers:


I have started to use Windows Update first thing every morning, on my 'Windows XP' computers (I have 4 of them), and on my 'Windows 7' computers (I have 10 of them), primarily in order to get the most recent 'Virus Definition Files' for the 'Microsoft Security Essentials' (MSE) product (this is the anti-virus program that you and I are both using).

I have found, so far, that there are one or more new 'Virus Definition Files' every single day!!!

Doing the Update procedure every morning, will help to prevent your computers from being infected with any so-called 'zero-day virus'. I will explain what this means, below.

The way that anti-virus programs like MSE work, is that they scan for viruses, checking your files, emails, etc., against the 'virus definitions' in their 'virus definition files'. So, a 'new' virus, which is not in... Read more

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We have one employee who cannot seem to get to this page.
here are my notes-
Reset IE11,
deleted 32 bit shortcut pulled up the 64 bit shortcut for ie 11
re added the page to compatibility mode.
worked fine for a bit then stopped working after closing out and re opening page.

rebooting machineclearing cacheReset SSL state-checked java version, reset java settings.
-other machines can load the page fine with any browseri made sure windows was activated and fully updated.the page just cycles and sometimes loads but most times it just sits there doing nothing.unchecked IE11 in the uninstall features and rebooted, and re selected.
is the main page which works, then we click on the search records. nothing happens.

on my machine it loads this page up:

I'm stumped.

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I am unable to open this website https://corp.onlinesbi.com/corpuser/login.htm
with Internet Explorer 11 on Windows 8.1 and am getting a message

This page can?t be displayedMake sure the web address https://corp.onlinesbi.com is correct.
Look for the page with your search engine.
Refresh the page in a few minutes.
Check that all network cables are plugged in.
Verify that airplane mode is turned off.
Make sure your wireless switch is turned on.
See if you can connect to mobile broadband.
Restart your router.
Fix connection problems

which I could previously open and am still able to open it on Firefox and Chrome

Kindly help

A:Issue with Internet Explorer

Hi and Welcome to TSF!

Can you connect to it via another PC?

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Hi, as advised by Leurgy on the chatroom of bleepingcomputer i have posted my HJT Log.I have no virus or malware issues but have a problem in playing a live streaming online game which i never had a few weeks ago.Basically i play online Roulette on www.galacasinos.co.uk and when the gam starts up it won't let me actually play the game due to "nil balnace mode, which is wrong as i have money in the playing account, also the game plays fine on the older but regularly inaccessible computer in the household.HJT Log as requested:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 19:05:49, on 03/01/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16574)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exec:\program files\common files\logitech\lvmvfm\LVPrcSrv.exeC:\Acer\Empowering Technology\ePower\ePower_DMC.exeC:\Program Files\Common Files\Real\Update_OB ... Read more

A:Hjt Log For Internet Explorer Issue

Hello Chris,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.


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I'm using IE 8. When I open a web page that includes an audio file, I'm unable to play it. The "dials" for the audio, including the play icon, the progress bar, etc. do not appear. When I open that same web page in Mozilla Firefox, everything appears and I plat the audio without any problems. Can you advise as to what measure I can take to correct this? If I use AOL email, and open a page that was sent to me with audio, it can't be played because of AOL's apparent reliance on IE. THANKS...Alan

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internet explorer will freeze up, not on all web sites but on yahoo.com it freezes and taskmanager shows it's using a lot of memory. it redirects me here and there to a coolweb.... website. i've run spybot,adaware,toolbarcop,cwshredder, and reset hoster file. here's my hijack log

Logfile of HijackThis v1.97.7
Scan saved at 11:20:37 PM, on 11/2/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Notebook Manager\almxptray.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Program Files\Trend Micro\Internet Security\pccguide.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.exe
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Program Files\Real\RealPlayer\Re... Read more

A:Internet explorer issue, need help

Problem fixed. Found a BHO through toolbarcop that was called customIE which was screwing up internet explorer.

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Forgive me. This issue is on a Vista notebook.

It can go on the network, but cannot get on the Internet with Internet Explorer.

I installed Google Chrome, and this is working fine.

For info, here's what I get, if I would got on the Inet via IE.

What can cause this issue ?

A:Issue with Internet Explorer.


I would suggest you to follow the below mentioned steps in order which could fix the issue:

? Run an Internet Explorer reset Fix it http://go.microsoft.com/?linkid=9646978
? Did you try uninstalling and reinstalling IE. If not, then use the following FIXIT for uninstalling the same http://go.microsoft.com/?linkid=9787447 Then proceed with downloading an updated version of IE from the: http://windows.microsoft.com/en-IN/internet-explorer/products/ie/home
? If the issue still persists, try creating a New User account to check if the problem persists.

Share your comments if it solved your problem.

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My Internet Explorer is keep on asking for the User Name and Password.

Steps Taken :
1) Deleted the cookies and deleted the temp files too.
2) Reset the Browser and disabled all the Add-on's
3) Uninstalled and installed the IE.

same URL is working in other browser's ( Chrome , Firefox )

Need your help on this.

Thanks in Advance!!
Anil Kumar

A:Internet Explorer Issue

same URL is working in other browser's ( Chrome , Firefox )

Witch url is not working with your Internet Explorer?

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Hey guys,
It seems I am not alone on this issue, but mine seems to differ a bit than the others I have read. You can actually get online. I go to any website(it will start to load) and I automatically get a black screen and a auto reboot. If I sit on my desktop everything works fine. I will give you as much information as I possibly can because my computer has been a complete nitemaire lately and I have just resolved some issues, but as it seems the more that I solve the more seem to pop up. Anyways heres a quick overview on what I have changed and what seems to be the major problem.
I updated and ran All of these programs:
AVG free, Adadaware SE, Spybot, Cwshredder, Malicious Software Removal Tool (microsoft, the july version but, I will run the august version ASAP), Norton Antivirus 2004 with updated Definitions, and a few other spyware programs, that I forgot the names now.

Ok first off about 1 week ago I had the DLL and DR. Watson error that wouldn't let me navigate through my folders, without closing the folders and driving me crazy. So I "tryed" to run sfc /scannow (I wish I knew about this scan a year ago!) but, unfortunately I completed everything on this link with no success:
So I decided to system restore(which I just turned on 5 days ago, because I have had ALOT of problems with it in the past, so I had to roll my computer back to a better state but it was not in "great' shape either)
http://www.... Read more

A:Internet Explorer Issue??

Hi all,
I have been having troubles getting my computer online. As soon as I open explorer the computer auto reboots . If I do a avg update or adaware anything that doesn't involve the use of my browser, I can get online. I have been having alot of "issues" with this computer and have ran every test I can think of. Heres my Hijackthis log maybe someone can see my problem.

Logfile of HijackThis v1.99.1
Scan saved at 6:00:05 PM, on 18/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C... Read more

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hi all,

iam facing a problm with IE 7 ., evry time when i try to open any website its shows

Internet Explorer cannot display the webpage
Most likely causes:
<LI id=causeNotConnected>You are not connected to the Internet. <LI id=causeSiteProblem>The website is encountering problems.
There might be a typing error in the address.
What you can try:

Diagnose Connection Problems

More information

now when i refresh the page two or three times the website is available.

can u help me guys ???

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Hi All,
Monday morning I tried to access the web as usual by clicking on the 32 bit Icon and it keeps trying to open and a box keeps opening up that
says Internet explorer has encountered a problem and needs to close - there was one time that it said windows had encountered a malicious file
and would not open. It has not said this since. I can open it by logging in as an administrator. I also can use the 64 bit Icon with no problem.
Tonight - I ran Rkill in safe mode and then ran a scan with Malewarebytes, SuperAnti-spyware and my Avira all in safe mode - all came back clean.
Another thing is I was able to access the internet in safe mode on the 32 bit - with no problem?
I wondered if anyone might help me out or might be able to point me in the right direction.
one more note: Malwarebytes caught a trojan awhile back - I deleted it out of quarentine and it came back. So I have left it in the quarentine.
I'm hoping that it did not some how escape (smile).

Thank you so much for any help!

A:Internet Explorer Issue

Can you post the malwarebytes log?

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Since I did windows update this morning, my internet explorer browser is not working. it says 'Internet Explorers cannot view the wepbage'. I am using firefox at the moment. I have reinstalled internet explorer but the same problem persists.

how can this be solved.

A:Internet Explorer 7 Issue

me 2

I have been having the same issue and everything that uses ie to update wont work either. Any help for this problem would be appreciated.

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I'm sorta new to the net, and i started running into a problem browsing not too long ago. For the life of me I can't figure out what setting I changed. Any feedback would be greatly appreciated by someone who's still trying to get the hang of things.

Easiest way to explain this is to give an example. I am using IE6 and the Yahoo! search engine. (this has been going on for a month or so now).

I'll search for explorer skins for example. Yahoo! returns one result. If I click on the link on the bottom of Yahoo's page to search Google for the same thing I'll get this instead of it displaying the results :


I have to remove everything prior to the asterix for the address to function properly. Any clue what's wrong ? I'm lost currently. Thanks in advance for your help.

A:Internet explorer issue

If this is the only place or site this happens I would say the problems are on their part.

You can try the IE repair tool and see if that helps. You said you have removed a lot of stuff so maybe you also removed something you shouldn't have.

Go to control panel, add/remove programs. When the add/remove window opens click or highlight IE Explorer. Click remove, when the menu asks what do you want to do, click repair.

Also check for the following. These are all free programs to use,
Ad-Ware Checks and removes spyware

SWAT a free trojan program and free updates for life.
PC Cillion is an online free virus checker

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I replaced the hard drive in my computer using MaxBlast 5 to get greater capacity. Now when I boot from the new drive, an unmoveable window about 7" square opens automatically on the desktop as though it is trying to open Internet Explorer. It will not load completely. The only way I can close it is to end it from the processes tab in the task manager. While it is open, the content of that window is replaced by any program that opens over top of it. I need to stop this window from trying to open automatically. I don't see anything in the startup folder that is starting it. I'm running XP SP3 with IE 7. All other functions appear tp be normal. Firefox runs just fine. I need help!

A:Internet Explorer 7 issue

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Lately when I turn the computer on and open the browser, it says there was a problem shutting down and wants to know if I want my browser opened to the previous session or something like that. I close the browsers without issue so I am unsure of what is happening. Ideas?

A:Internet Explorer Issue

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When I exit internet explorer, I get an error. It is an application error that states: The instruction at 0x014f418e referenced memory at 0x0188cab8. The memory could not be "read" Click OK to terminate the program.

A:Internet Explorer issue

Hello and welcome to TSF

Do you have the same problem going through here:

Click Start, All programs, Accessories, System tools and click on Internet Explore (No Addons)

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