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Lenovo X1 carbon down

Q: Lenovo X1 carbon down

Hier j'ai éteint mon pc a la batterie pleine, aujourd'hui il ne reponds plus même si je le charge !Je suis photographe et j'ai TOUTES les photos d'un mariages d'une cliente dans le pc.Comment recuperer mes documents ?Si je l'envoye en reparation vont-ils supprimer mes documents ?

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RELEVANCY SCORE 200
Preferred Solution: Lenovo X1 carbon down

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 51.6

Hi,I have a brand new Carbon X1 5th Gen and just bought the Explorer VR headset. I run Windows 10 with everything updated. I cant get my VR headset to work, as it is complaining about an unsupported driver from Intel. When trying to update it to the one supporting Mixed Reality, its fails during the installation, and refers to Lenovo. Where can I find the supported Intel driver for my X1 Carbon so I can my Lenovo Explorer to work. Its really sad that two products from the same company doesnt seamlessly connect/update so things work.

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RELEVANCY SCORE 50.8

Lenovo Gen 4(20FC) Carbon loses audio after Lenovo System Update We have several of the Gen 4 X1 Carbons here at work and they work fine until Lenovo system updates gets run. We have had 4 people run the system updates and now the system has no audio. If you click the audio icon in the try, windows begins diagnosing the system. If you try to install a different driver, it fails with code 1. No matter if you uninstall, reinstall, different versions of the driver....nothing seems to restore the audio. I finally did a system restore to before lenovo system update was run and the audio returned to working. It seems to be a software problem but I would really like to know if there is some way to get it working without having to restore every time someone runs lenovo system update. 

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RELEVANCY SCORE 48

Hello,    I am looking to replace my aging Lenovo T420S and Lenovo x1 Carbon 1st generation. They have both served me well and I am happy with both.  I like the touch of Carbon but don?t use it that often. The machine will be perosnla machine but will be used for personal and business/work use. I saw the T460S and x1 Yoga yesterday at our IT department. I like the built quality of Lenovo T460S including keyboard but found X1 Yoga to be fragile. I couldn?t get my hands on X1 Carbon 4th generation and found out that it doesn?t have touch anymore. The weight difference is minimal between the three machines and I personally like the weight, feel and ruggedness of Lenovo T460S. Bottom line is does anyone have experience with these three machines? I can afford to replace only one machine now and it will be fully loaded (i7, 16GB and 1Tb PCIe-NVME drive). Is x1 Yoga rugged and reliable? The difference between X1 Carbon 4th Gen and T460S seems minimal. Thank You!Subhash

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RELEVANCY SCORE 46.4

Hi I am undecided between purchasing Lenovo X1 carbon 5th Gen or 6th Gen. I must have a 4G LTE as I travel a lot . There is a waiting time for 3-4 weeks to get a 6th Generataion compared to 1-2 days for 5th Generation Is there a big difference in terms of performance and battery life between this two ie worth waiting 4 weeks for a 6th Gen Thank you

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RELEVANCY SCORE 46.4

I need to know how to install the finger tactile and where to find the program. thank you in advance javier

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RELEVANCY SCORE 46

I recently acquired what I believe is the 2nd generation X1 Carbon (the one with the i7 4600U in it anyway), however the fan seems very loud and intrusive. Is there anything that I can do about this?

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RELEVANCY SCORE 46

Hi, I am trying to install a SIM card for my new X1 Carbon 6th gen with product number 20KH007BMX but Windows 10 does not seem to recognize this and says "Insert SIM". I heard from a collegue that has the same model that the hardware is there but that there are no drivers yet to support this. Can someone bring lights on this? As from the specs on the psref site, it´s a bit unclear if it´s the SIM or SIM card reader that´s not included http://psref.lenovo.com/Detail/ThinkPad/ThinkPad_X1_Carbon_6th_Gen?M=20KH007B%2B%2B

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RELEVANCY SCORE 46

Hi,I have A second gen X1 carbon with an INtel ssd (180go).I see many topics for this subject.But i'm a little afraid to buy the wrong ssd.Can you confirm that's this model is the correct one?https://www.amazon.fr/Crucial-CT500MX500SSD4-interne-MX500-500Go/dp/B077SQ8J1V/ref=dp_ob_title_ceThank's a lot!

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RELEVANCY SCORE 46

i have Lenovo X1 carbon 3rd generation win 7 64-bit is installedi am facing the problem with wireless On/off with  Fn+ F8  key which is not working and unable to disable/enable it, i updated the hotkey drivers, power managment, chipset, driver and even reinstall the wireless drivers but not work for meplease share the soloution what to do with it .

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RELEVANCY SCORE 46

Hi, i just bought a new Carbon X1 but the fingerprint sensor doens't work. I think it did work (something happened) before i installed the updates that it wanted me to do right away but couldn't be certain.I've not used windows for a lot of years (this has win 10 Pro) so its all a bit of a mystery. There are lots of suggestions on the internet that it was the updates that caused the problem "Windows Hello is not available for this device" (or something to that effect). I have tried some of them but got nowhere, except i uninstalled and reinstalled the driver and now its worse (has a yellow triangle error next to it in device manager).Question is what do i do about it. its a mission to take it back to where i bought it, though i can. Suggestions?

A:Lenovo Carbon X1 (4thgen)

See if this document will help you, otherwise contact Lenovo support for assistance, and if they cannot fix the problem, I would return the laptop.https://support.lenovo.com/us/en/solutions/ht104227

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RELEVANCY SCORE 46

For two days I haven't been able to run Lenovo Vantage on the x1 carbons.  I can on a p1 and yoga.  Is it down for carbons?

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RELEVANCY SCORE 46

I recently acquired what I believe is the 2nd generation X1 Carbon (the one with the i7 4600U in it anyway), however the fan seems very loud and intrusive. Is there anything that I can do about this?

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RELEVANCY SCORE 46

I have been buying X1 carbons since gen 1 and I just recieved 5 Gen 4 carbons.  We image all our X1's prior to deployment and I am disapointed that they are no longer including the eithernet dongle with the laptop and they changed the port to the a new onelink plus so none of my old dongles will work.  I have a couple of lenovo USB dongles that I use to use to image the gen 1 X1 carbons.  I am tying to use the usb dongle but it doesn't get regconized by the bios.  Any ideas?  I have orderned the a new onelink plus adapter but they are back ordered everywhere and I have 5 X1's I need to get imaged. Thanks,

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RELEVANCY SCORE 46

Hello everybody, is there anybody that has upgraded his 3rd Gen X1 Carbon to a 1TB ssd? I'm running out of place and would like to have a bigger ssd and do not know which one I could use. I tried reading in the forums, but was not able to find out which SSD would work. Somehow NVMe is not supported, it has to be a PCIe SSD (I think), but I'm not too familiar with these things. I looked at the new Samsung SM961 1TB that is just coming out, would that be able to work?The specs are here: https://gzhls.at/blob/ldb/c/4/4/9/618ff48c1c0dc799c9442fd598fa06935527.pdf Any help would be deeply appreciated.Regards,Jochen

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RELEVANCY SCORE 46

Dear Lenovo Community, I recently bought a refurbished X1 Carbon 3rd gen Laptop from an polish reseller. The build-in keyboard has british layout - well not really though. Wikipedia says that british keyboards are in qwerty layout. My Laptop however, has the Y and Z keys switched. Can you tell me, what keyboard I'm using? Would be helpful to know which keyboard layout to select with my next Linux Debian install. Kind regards, Dennis

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RELEVANCY SCORE 46

I'm trying to ascertain the warranty status of my Lenovo X1 Carbon, which was purchased second hand recently here in the UK. Inputting the serial number into the online system suggests that the machine still has warranty until 28/01/2019. But since I am not the original owner, will I still be covered by this warranty? I had thought that the warranty goes with the machine, until checking over the phone earlier today, when the agent suggested that I would need the original invoice/proof of purchase to be covered by the warranty. I had not thought that this was the case, and that I did not need documentation to claim the warranty. Could someone clarify this issue for me please? I have been trying to contact Lenovo by phone again for confirmation but their system appears to be down (I just get cut off every time).

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RELEVANCY SCORE 46

Hi All I have just updated the Bios on my 2016 Lenovo X1 Carbon and now the splash screen which normally shows Lenovo in all black with white text has now got a RED box around the Lenovo text. Anyone else have this? Type: 20FB-003TUK (6th Gen) Regards Stu

A:Lenovo X1 Carbon 2016

Yeah, it change with a new logo.u can check the change log (New) Updated the logo screen at start up.support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-X-Series-laptops/ThinkPad-X1-Carbon-... I'm a ThinkPad fans, and a Chinese Lenovo employee. My English is not good. That's all.

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RELEVANCY SCORE 46

Hey, I saw that intel has made a m.2 ssd with size of 1TB name of it is Intel 540 M.2 SSD 1TB so i wanna know will this ssd even work on the x1 carbon 3rd gen 20BS??? /Thanks

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RELEVANCY SCORE 46

Hi, I just got new X1C 5th gen 2 days ago. Yesterday i have installed it and used for the night. Everything was fine.This morning when i press the power button it is not starting at all.Tried to do "Reset" with a small hole it has. After resetting, when i press the power button, it turns lights on for a 1 second then again shuts down completely.I have it fully charged as the light seen as Green.I also see the ThinkPad's "i" as on, as it looks like in sleep mode.Really upset about this. Any idea? any Known issues?Thanks

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RELEVANCY SCORE 46

Hi guys,I've a Lenovo X1 Carbon with Intel CPU 6th generation with an Intel Graphics UHD 620 with Windows 10 updated and also BIOS updated.  It does not work well with Thunderbolt 3 -> DisplayPort 4k Monitor. It connects sometimes, but most part of the times, it does not work. Sometimes it works, sometimes not, and it keeps not detecting the 4k monitor. Any clue? Almost every morning, I spent like 1 hour trying to make it work! I tried several drivers from Intel also. Until now, I did not have any luck.I'm able to help to troubleshoot the problem, if any of developers need, just contact me. Any ideas to solve my problem? Thank you!

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RELEVANCY SCORE 46

Hey everyone. I was looking to buy a new laptop this year after using my MBP for like 7 years now. After making a long term decision of not buying the newest 6g X1 Carbon because there are still some things that trouble me a little, i've listed some improvements i think that need to be made before i can consider this the perfect laptop it almost could have been (in order of importance):change aspect ratio (something like 3:2)improve reflection on HDR screenmake machines compatible out of the box with widespread linux distros like ubuntu out of the box (no driver issues, no deep sleep bugs,...)option for no fingerprint reader (it kills the design a little bit and there are some people who still dont use it at all; i know you can deactivate it)updated webcam (could be considered an important thing for some business people if you ask me)updated speakers; the ones being used now are on the low end of "OK" and i think there is def some room to upgrade even if its not designed as a media deviceof course if possible id love to see some graphics and RAM upgrades aswell but for a notebook as thin as this one i think those specs might need to suffice for another 2-3 generations.et another thing about blowing air outside the right side where your mouse potentially is could get a rework aswell.let me know what you think; obviously everyone has different wants and needs for a machine but if the maxed out or even just standard device is that expensive some of those suggestions above could ... Read more

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RELEVANCY SCORE 46

Hello,in my company I am connected per LAN and WLAN, interchanging. When I am out, the laptop automatically changes to LTE and gets the signal too. It seems to be connected.However, there is no internet connection.I tried disabling/enabling Cellular, I checked the Network Connection Properties (IP4/6), I tried ipconfig /release and /renew.Only reboot seems to help.It happens also when going from my home, where I am only connected via WLAN. All drivers are up to date, I checked manually over Lenovo page. Also I installed Windows 10 anew, the problem presented itself before and after the new installation of Windows. Windows 10 Windows Update state is about 2-3 weeks old. The problem did not exist from the beginning, it only began some time in the fall, if I am not mistaken, so I am suspecting the last Windows 10 Upgrade (Fall Creators Update). Any ideas, anything known? Thank you

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RELEVANCY SCORE 46

x1 wont start. Only green LED next to charging port. Any help??? 1. Tried another power adapter2. Reset from bottom side3. Disconnect everything, only dc jack, lcd and keyboard connected but no luck

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RELEVANCY SCORE 45.6

Hi, i had problem with my Lenovo X Carbon 3rd Gen. The screen remains blank on starting laptop. It works fine while attached to external monitor over HDMI port. I have tried all the possible software tweeks like uninstalling last security patches etc. but nothing worked. I have opened a ticket since 18.August 2018 and telephoned with Service team. They asked me to send pictures of computer that i did immediately. They told me they have ordered new parts, later told me parts are now in house and a technical person should contact me shortly. Till date no one has contacted me. I have several telephone calls every other day, and they tell me they will ask the technical person to contact me. I have more than 100 days left for my warranty. I have urgent work pending but it seems Lenovo support don't really care. It's really bad service. I now really want to escallate the case to Lenovo management. Any ideas?

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RELEVANCY SCORE 45.6

Hi,
My laptop is Lenovo Thinkpad x1 Carbon. Almost everyday my laptop falls to bluescreen and reset itself. I have attached my dump files and my bluescreen image.
Before i tried to update my ssd firmware but i couldn't be success.

CPU : Intel Core i5 - 3427U
8 GB Memory
Sandisk sd5sg2256g1052e

I am looking forward your answer and comments

A:Lenovo thnikpad x1 Carbon DPC_WATCHDOG_VIOLATION

Your logs are not complete. Please download and run the attached file. Once finished attach the new files.

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RELEVANCY SCORE 45.6

Dear Forum Support, Recently I have had issue with my Function key at the bottom left of my keyboard. The Function Keys do work correctly, its just this bottom left corner key "Fn" which cannot allow me to toggle between special function and regular function key. In order to use the regular function key i have to go to Keyboard, Function Key, switch to regular, and restart the computer. I recently did some change to my computer to improve gaming experience: update all drivers, update to windows 10, remove all windows things (system->Performance->Settings-> for best performance), I also use my battery for best performance and my video card (intel hd 5500). Nothing that should impact the Fn key except maybe the driver update for the keyboard, I actually do not know if I had to do a driver update specifically for the keyboard after the windows 10 update. I do have to use the Fn key regularly for Excel, and for gaming. But still less than many other keys (WASD) or (123456) or (shift, ctrl, tab) My question is: I cannot do a hardware scan, so how can i confirm that this specific key is not working properly or that something is blocking its use instead? Is there any way to block this key (activate or deactivate) that I might have done by mistake? (for example: pressing it for more than 10 seconds, or pressing it 10 times in a row, etc..) Looking forward to your help and attention, Best,Ted

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RELEVANCY SCORE 45.6

Hello. My laptop behaves as if that my shift key is pressed... I turned off sticky keys and permanently turned it off too.. it didn't work. I checked with on screen keyboard an the on screen keyboard has same problem.. I tried enabling disbaling all serices did a diagnostic startup, normal startup. Had the same problem.. I tried to go into safe mode but I can't select safe mode..Also this problem clears up sometimes... And sometimes not. It works sometimes and sometimes it doesnt.. Like it works once then when i want to test it again after restart the problem pops up once again. I can't afford a new laptop so i have to fix this to squeeze out as much life this laptop has..AIso i tested my laptop keyboard had the same problem occur. And i also deleted mouse and keyboard drivers and i restarted the computer same problem occured. I don't know a fix to this i hope the leveno community knows. -Cheers, PrimeGDLaptop : Leveno Thinkpad X1 Carbon - Third GenCPU: i7 3667UGPU: Intel HD Graphics 4000Storage: 256GB SSDRAM: 4GB DDR3

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RELEVANCY SCORE 45.6

Hello! I have bought lenovo x1 carbon (first generation).Suddenly I found out, that its keyboard does not support detection of even TWO keys pressed simulanteneously. For example, key combinations:  s+x, d+c, f+v, j+n cause "beep" sound. It seems really strange for me.. Usually keyboards support at least 3 keys pressed at the same time...Is it normal for x1 carbon, or the problem is with my notebook?  Thanks!

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RELEVANCY SCORE 45.6

Hi, I just got the Lenovo Thinkpad X1 Carbon and the Always-on usb does not seem to work. The USB on the right side of the machine works but the left side is unresponsive. I've tried pluging in my phone, a usb reciever for a wireless mouse, and a usb drive. Is there something I need to do to activate the USB port?  

A:Lenovo Thinkpad X1 Carbon Always on USB not working

Hi rtann27
 
I had the same problem, i opened the laptop and saw, that the flat cable leading from the small usb board was not properly conected to the mainboard. A little pressing against the cable solved the problem.
 
Link to image
 
Hope this helps, greets zerosim
 
Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

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RELEVANCY SCORE 45.6

Anyone experience issue on the function lock key F8 - Wireless function? All the hotkeys are working fine except for F8 on Lenovo ThinkPad X1 Gen 3 tablet. Tried updating Power Management driver and update hotkeys driver but still not working. Assistance and advice are very much appreciated. Model Type: 20KK

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RELEVANCY SCORE 45.6

hi all, I have a Lenovo X1 Carbon 3rd generation which has Windows 10 installed. Since I?ve purchased this laptop the touch and the "red nipple" doesn?t work properly.  When i switch on my laptop, the touch pad / red nipple works for approx 5 seconds and then it freezes. Occasionally it will work for a lot longer before it stops. I have to use a USB mouse every time ... - I?ve checked and made sure i have the latest drivers from the Lenovo website. Ive also used the "system update scan" and made sure i have all the latest drivers (Synaptics ThinkPad UltraNav Driver for Windows 10 (64-bit) - ThinkPad) - I?ve uninstalled the drivers and then re-installed them- The touch pad is visible in the control panel and i can disable the red nipple etc.- I?ve formatted my hard  drive and re-installed Windows 10- I?ve tried a different set of mouse drivers Does anyone know how to fix this? I really enjoy using this laptop and have always just carried a USB mouse with me. I would really appreciate your help. 

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RELEVANCY SCORE 45.6

It might be time for a new battery, I'm only getting about an hour of web browsing / word processing out of this original battery when on battery.  Does anyone know where I can find one? 45N1703?? 

A:OEM replacement battery for Lenovo x1 Carbon 2nd gen

From Lenovo directly.
 
https://support.lenovo.com/us/en/partslookup/
 

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RELEVANCY SCORE 45.6

Hello, I have a reoccurung bluescreen on my X1 Carbon. That is very...annoying...Does Anyone know how I can prevent this?

A:Reoccuring bluescreen Lenovo X1 Carbon

That error with vmswitch.sys is related to Microsoft's Hyper-V, so the first thing would be to update your network drivers to the latest, and if all else fails, and in you are running Windows 10 Pro, you can disable Hyper-V via Control Panel >> Programs and Features >> Turn Windows Features On and Off  if you are not using Hyper-V, or just want to disable it until you find a solution. Unfortunately you did not provide what exact X1 Carbon model/gen you have, so I cannot point you to the latest network adapter drivers for your system. Good luck,     

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RELEVANCY SCORE 45.6

I've recently shifted to this machine (Lenovo, Carbon X1, 4th Gen ). I'm a developer and I always prefer a keyboard for everything. I couldn't find the option key in the keyboard of this laptop.here as usual all the other keyboards have.regular keyboard option key

A:Where is the option key in Lenovo Carbon X1 ( 4th Generation ) ?

https://en.wikipedia.org/wiki/Option_key

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RELEVANCY SCORE 45.6

Hello everyone   After installing Intel Management Engine Firmware Chipset appeared Windows 10 Blue screen of death with QR codes and began to countdown and reset Then a black screen, failed rescue sequence, pin hole, etc. The battery is charging because it blinks and illuminates the keyboard and nothing happens after that Thank you for the ideas Best Regards

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RELEVANCY SCORE 45.6

If you own and currently use a X1 Carbon 5th gen, 2017 we are looking for customers to give additional feedback so that Lenovo can dig deeper into what our customers want. This feedback will help to shape our future products.Those who choose to participate will then have the opportunity to receive compensation of $100 for their time. Participation includes survey responses and a few short videos (~30-60 seconds) about your X1 Carbon 5th gen, 2017.Feedback will be collected using an iOS/Android app called dscout where you will answer traditional survey questions as well as provide us video diaries describing specific experiences. You can learn more about dscout here.If you're interested in applying, please click here

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RELEVANCY SCORE 45.6

When you turn on the laptop all you get is the back-light.  You don't get the splash screen, POST or anything else for that matter. I've tried using the FN+F7 to make sure it wasn't set to projector mode but that didn't do anything.  It's like the power cable to the LCD is connected but the data cable is disconnected.  I suspect this is the case due to the screen going "weird" as the user puts it.  I also suspect that it might have been dropped. What I am wondering is if there's a BIST (Built-in Self Test) for the LCD or anything like that.  I'd love to avoid the support charges. Also, the numbers on the white tags on the back of the laptop have worn off, is there a way to get the serial number without the original paperwork?













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A:Lenovo ThinkPad X1 Carbon has no video

Is there a way to do a factory reset when you can't see anything on the screen? I could really use a hand if anyone has any ideas.

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RELEVANCY SCORE 45.6

I have recently purchased a 6th gen x1 carbon. It is the model with a 512gb ssd and 16gb of ram. I am planning a setup for my dorm room that definitely could use some work. There are a lot of peripherals going into this so bear with me. My main question through explaining this is if there is a way to streamline the setup and make it more cost efficient.  I am planning to major buys with this setup, the thinkpad ultradock and an Egpu. Regarding the Egpu, it will be a GTX 1070 mounted in a Razor Core V1. My question is I feel like having both the dock and core is unnecessary. I ideally would like to come into my room and put my X1 straight into the dock, which will be closed and probably upright next to the Egpu. Where I see the problem is that I could just as easily do the setup without the dock and instead plug the Egpu into the TB3 port every time I get home, and simply have the peripherals connected to the Egpu housing. One of the pieces that is making me question the setup is I also intend to have an external SSD that will stay in my room with the Egpu and will store my video games to save space on the internal drive for classes and regular programs. I have been told that the SSD and Egpu cannot share the same port as there would not be enough bandwidth to support the two for how I intend to use it, mostly gaming. So here are a couple questions I would like answered. 1. Should I even bother with the Ultra Dock if I am getting the EGPU2. What would be th... Read more

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RELEVANCY SCORE 45.6

Hi, I bought my laptop with windows 7 pro , later i requested for windows 10 pro recovery and lenovo sent to me a 16GB USB recovery drive containing windows 10 pro version. Problem i am facing it i can not boot my laptop from this USB. As i checked there are window 10 pro files in USB but i can not see an iso image in the USB , and when i go to my system bios option make usb as first bootable device then boot the system it do not recognize that a bootable usb exits or boots from it. Kindly supportSnapshot of files in USB is attached

























snapshot.JPG ?80 KB

A:Lenovo X1 Carbon 3rd gen not booting from the Wind...

Boot into the BIOS.  Hit F9 to reset defaults.  Then, under startup, change to UEFI only.  Reboot.  Hit enter when you see tha splash screen, then F12.  Boot foom USB.

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