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Yoga Book C930: external usbc monitor (dell s2718d) not working

Q: Yoga Book C930: external usbc monitor (dell s2718d) not working

i purchased the lenovo yoga c930 and i tried connecting the laptop with usbc cord to the monitors usbc to usbc cord and its not working (its supposed to charge and display with 1 usbc cord). what can be wrong? my lenovo should be all updated (bios/drivers). it does work when i do usbc to hdmi but it doesnt work when i do usbc to usbc straight to monitor(which is a usbc monitor that allows 1 plug charging and display).

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RELEVANCY SCORE 200
Preferred Solution: Yoga Book C930: external usbc monitor (dell s2718d) not working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 163.6

i purchased the lenovo yoga c930 and i tried connecting the laptop with usbc cord to the monitors usbc to usbc cord and its not working (its supposed to charge and display with 1 usbc cord). what can be wrong? my lenovo should be all updated (bios/drivers). it does work when i do usbc to hdmi but it doesnt work when i do usbc to usbc straight to monitor(which is a usbc monitor that allows 1 plug charging and display).

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RELEVANCY SCORE 126.4

I have a Yoga 900 and I just got a Dell S2718D external monitor.  The monitor has USB C and HDMI video ins, and I can connect from the USB C port on the Yoga with an HDMI adapter, but the monitor isn't detected when going straight to USB C.  I'm at my wit's end on this one, I can't find a solution.  Please help!

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RELEVANCY SCORE 97.2

Hi, I am a Field Services Technician for my company and I am seeing an issue with the 380s and their docks where when an external monitor is used, that monitor is often fuzzy/hazy. It's still usable but it is hard on the eyes and not pleasant to look at. I have tried everything. I have tried updating to the latest video drivers, I have tried changing monitors, cables, and docks. I have tried setting the display to the external monitor only and having the user log in and out (made it worse) and then I've also tried this method with the laptop sat as the only display (made it better but still degraded). I have tried display cables, VGA cables, and display to DVI cables. Nothing seems to change this.  If I had to guess I'd say it's some sort of scaling issue between the laptop native resolution and the monitor's native resolution because the laptop display looks pristine but I have seen it to where the external monitor looks pristine and the laptop is the issue. What is causing this and how do I make it stop?  I'm at a loss and really need this issue to be resolved. 

A:Yoga 380 - USBC Dock - External Monitor is hazy/fuzzy, specifically office applications.

Hello and welcome,
 
I'm aware of Yogas X380 adn L380, but no Yoga Book 380.  You've posted in the Yoga Book (Windows) forum.  Please confirm your machine model so we can move this thread, or leave here as appropriate.
 
regards,
Z.

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RELEVANCY SCORE 95.2

I have the C930 FHD version and am connected to a 23" 1920x1080 display. My admittedly newb-ish question: Can my Yoga support a much larger 4k display or will that display max at the same resolution as my Yoga? Thanks in advance.

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RELEVANCY SCORE 94.4

Hi everyone.  I got my brand new Yoga C930 two weeks ago. I have also got an external monitor. Unfortunately the external monitor is blurry when connected both through the original usb-c to HDMI port I got together with the laptop, or through the port replicator I got from Lenovo. Tried all the threads...same resolution on both, recommended resolution...DPI...nothing works. Anyone has any idea how to solve this? Lenovo support told me it's due to the monitor...which is strange as it is a brand new monitor on whicvh I have no issue when connecting my 4 yoars old HP laptop. Dragos.

A:External monitor blurry when connected to my Yoga C930

It might help to know the make and model number of the monitor along with a screenshot.

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RELEVANCY SCORE 93.2

Brand new computer. Just got the usb-c to hdmi cable, but couldn't connect to my dell monitor.I tried to reinstall the video card, and reinstall bios drivers from the lenovo website. But all didn't work!I can connect to my monitor through wifi, though. Just can't through the usb c cable. Does anyone know how to fix it?

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RELEVANCY SCORE 93.2

How can i hook this up to a  external monitor? does usb c to usb c work to connect to monitors usb c port? i tried this and monitor doesnt recognize it. doesnt make sense. usb c to hdmi does power monitor but how come usb c to usb c doesnt work and cant get detected by monitor?

A:lenovo yoga c930 usb c port ? can it power a external monitor?

I don't have a C930 and you don't say what kind of monitor you have, but the 2 USBC monitors I have used need a separate power supply connection.

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RELEVANCY SCORE 85.2

Hi, I'm about to order the new yoga book c930, the one with the dual display (lcd + e-ink) setup. However, in my market (Sweden) only the m3 version with 128GB ssd and without pen is available as of now  Since this will be mostly a home web browsing 2-in-1 for me I'm fine with the performance and storage limitations but really would like to have a pen for it that works both for the LCD and the e-ink display for notes and sketching. Any hints as to which of all the different lenovo (or third party?) pens available that would work? Is the one that comes with the i5-version available separately? I haven't been able to find any guidance on lenovo.com and local pre-sales customer service didn't have any answer either unfortunately. Any guidance would be highly appreciated!

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RELEVANCY SCORE 84

Been having some trouble with the fingerprint reader. 1) it has generally been slow in operation. Many times it takes a few times before it works right. I've tried redoing it a few times. Just seems hit or miss. 2) Sometimes after opening the lid the fingerprint reader doesn't turn on. 

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RELEVANCY SCORE 84

Is the Precision Pen that comes with the Yoga Book C930 available for purchase? Or will any of the other available pens work with this model (I realize only the original pen will probably connect magnetically).One other question, the pen I recieved didn't come with any replacement tips, will these be available as well?

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RELEVANCY SCORE 84

The new Lenovo Yoga Book c930 with eInk screen is great, but currently the software is far away from its potential:* eink notes have to be explicitly copied to the main screen, no direct handwriting entry* no onenote support on the eink side* no acrobat pdf annotation on eink side* no ebook support yet* etc.Lenovo has already said that they are working on more features, but is there any roadmap or what features to expect?Cheers

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RELEVANCY SCORE 84

I bought C930 13IBK model last month. It worked something wrong.1. did not auto rotate2. when battery fully charged and power line connected, didn't boot (hanging windows logo screen)3. when power line connected and battery fully charged, keyboard didn't work. (power line disconnect & reboot, keyboard do work)  I spent several hours for several days to find & try to fix because above problems are minior functions and can be some setting problems.I phoned service center twice and visited service center and got it was faulty product and certificates for that.I shoud go to the re-saller to exchage new one with that certificates.  Lenovo Vantage said every systems OK but windows device manager said one serial IO I2C host controller had problems.That means Lenovo's quality control standard did not test that. So faulty product can delivered to cutomer.  Customer should spend times & money to fix that problem. Customer shoud think that was bad luck? In that case, the only thing Lenovo did is, judged the customer's complain & print a paper. I cannot understand why customer shoud do all dirty things because of Lenovo's fault.I'll never buy Lenovo again because of quality control and service policy.

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RELEVANCY SCORE 81.2

I am stuggling with my Yoga 920 and USBC adapter. I researched and got a good one (I believe), a HooToo HT-UC001S 100W, HDMI monitor/charger/usb and it was working perfectly.  Then after a windows update a week ago, it is now very unreliable. It will work 1 out of 20 times. Everything works reliably except the external monitor, the PC does not recognize it at all. I've been trying to decode drivers and settings to no avail. Spent hour+ on chat with Lenovo. I have also tried a second simple USBC-HDMI adpater that worked before on this PC and on others. Confounding everything is that it does work if I unplug and replug the adapter with just the right timing (I'm certain it is not a flakey connector because everything else works perfectly). I feel like if I knew what driver and how to roll back, things might return to operational status... but that might just be wishful thinking... Does anybody else have this problem?

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RELEVANCY SCORE 74.8

Hi, I would like to set my c930 monitor to 1920x1080 instead of native 4k, in order to optimize battery life and to use an external full hd monitor as dual monitor without resizing/zooming issues. All is working, but I notice an issue on laptop monitor. It seems that using a full hd resolution instead of native 4k, the image quality is poor.... Do I need to set special configuration?

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RELEVANCY SCORE 74.4

I am using miNI+MICRO hdmi to hdmi adapter to connect my S1 YOGA to my dell 2715q monitor , There is no signal coming from the laptop. The monitor works fine when connected to Mac book, so no issues with monitor. What is wrong with this laptop hDMI pin? Why lenovo has been so terribly bad in making laptops with all this issues? Reviewed others answers but does not finding anything helpful ... all answers are appreciated

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RELEVANCY SCORE 74

Ever since updating to Windows 10, my Yoga 2 Pro (model name 20266, Mfg Date 14/08/2014) is unable to connect to an external monitor. Tried a few TVs and a projector using the micro HDMI port. I've connected other computers to each of the monitors so I know they work. I understand how to use WIndows intimately (35 year old software engineer at Google, been using WIndows 20+ years), trust me, this is not a case of me forgetting to use Windows key + P or anything like that. The mirco HDMI port itself (physically) is fine and was working great until the day I downloaded Windows 10. So unless it happened to spontaneously stop working on the exact same day i upgraded to WIndows 10, it's not a hardware issue either. The issue is that the external monitor is simply not detected, no matter my attempts to play with the display options.I have also run the Intel driver update utilty, but it refuses to update the driver because it says it's detected manufacturer drivers and tells me I should get the manufacturer drivers. Ok, so I went to the Lenovo Yoga 2 support website, the latest driver they offer on that site is 10.18.15.4240. The driver update doesn'tmake a difference. Now, if you go to Device Manager > Display Adapters > Intel(R) HD Graphics Family, right click and selected "Update driver software..." it will download an even newer version (10.18.15.4279). This doesn't work either. I've search all around the web and cannot find a solution. I'm debating in... Read more

A:Yoga 2 Pro external monitor not working after Win 10 update

Hello, I guess you already updated the BIOS and all the other drivers from the Lenovo Yoga 2 support website ?

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RELEVANCY SCORE 74

this laptop has usbc so which is the best docking station to get with this laptop that will support dual external monitor setups? i have the dell s2718d

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RELEVANCY SCORE 72.4

I upgraded to Windows 10 last week and everything was smooth.  Today when rebooting my system, the unit no longer can see my external display.  I have tried multiple other displays and none seem to work.  I have the latest video drivers for Win10 from the support site installed but it still doesn't work.  Any thoughts?

A:Yoga 2 Pro + Windows 10 = External Monitor not working via micro HDMI

I experienced the same - and also inconsistently that the system is going sluggish/lagging heavily. To fix problem with HDMI downgrade to drivers for Win8.1 - it works but hopefully Lenovo will fix this issue with Win10 drivers!? Overall upgrading to Win10 has been a bad experience (regarding the lagging of the system which usually occurs after 20-30 min after logging on). I've tried removing all third-party startup programs (including Lenovos) - but to no help. The frustration is increasing - any tips will be appreciated :-)

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RELEVANCY SCORE 72.4

I unplugged the cable to move my ultrabook, plugged it back in and now the connection with the external monitor is completely dead and won't come back, any chance its something other than the USB C port being broken? It worked fine for 48 hours.

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RELEVANCY SCORE 69.6

Dear all,
Wonder if you can help me solve a problem. I have just received an XPS13-9350 from the Outlet last week. It was certified refurbished.
I've tried to connect a VGA monitor to it via a USB-C to HDMI, then HDMI to VGA cable. The HDMI to VGA cable works perfectly on my Inspiron 15. The setup also works if I full power down the XPS13, attach USB-C to HDMI to VGA to monitor, and then boot up. The external monitor then works almost perfectly (with the exception of Netflix's video player which makes it flicker blue - Youtube and local video are completely fine).
What I cannot do is plug in this monitor whilst the XPS13 is on already - which is inconvenient as I move on and off desk a lot, and powering down the computer every time is unhelpful. Oddly, the monitor will also not be recognised if I simply Restart from Windows. I have to fully power down and plug everything in before switching the computer on again.
I have updated BIOS, video card and Thunderbolt drivers since and none of these has solved the problem. My system info is:
DELL XPS13-9350
Windows 10
Core i7-6560U, Intel Iris 540 graphics
8GB RAM, 256GB SSD.

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RELEVANCY SCORE 69.2

Hey guys

I have a big problem and I do hope you can help me with- my Cube-i7-Book don't charge not by the Wall charger nor by the Usb-c charger.

I read a lot about the coube-I7-book and just before they started talking about the new one I bought it (+original keyboard). It arrived and I start using it about 3 moons ago.

1. Last moons I bought a Aukey fast USB desk charger (charge other devises ) and try to charge my cube-I7-book with the USB-c cable I got with my LG smartphone. It looks like the charger is connected but it doesn't charge (I try again and again).
2. Last night my cube-I7-book buttery was very low. I connected it to the wall charger as I always do and went to sleep. In the morning I took a look at the cubeI7-book. I was surprise to see it was still charging. I let it to continue charging. At the evening I checked again. It got 61% and stop charging. I re connect it to the charger and to a different wall socket - there was no reaction. I restart the cubeI7 book -nothing.
3. Could the problem is in the wall charger? If so what different charger l have to look for in order to check?
4. If it's not the charger, what can it be and what can I do to make it work? It is a new device and I really want it to work.
5. What about the USB-c charging? Why isn't it working? Can I do something about it?

Thank you for your help
 

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RELEVANCY SCORE 68

Please I'm trying to connect an external microphone to the Yoga Book Android and it is not working.May I have any help?thanks

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RELEVANCY SCORE 67.6

My Dell Latitude E6420 has black screen of death. Let me explain what happen. My friend bought a battery for his E6440 laptop and his laptop not starting (no display) he asked me to check on my laptop for that battery.
My laptop display gone after inserting his battery and changed to my battery still didn't worked. I connected external monitor display coming there (external monitor is showing primary). but laptop display not coming to make it secondary.
I did steps.
1. drained power 30-1-2. still didn't work
2. changed RAM slots with another still didn't work
3. tried D+ power, did not see anything.
this morning I observed If close display 70 to 80% I can see barely light on the screen window login in the angle. 
Is that means back light gone? What are solutions have now? Do I need to change display? give me suggestion.

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RELEVANCY SCORE 65.2

First, I use multiple monitors.  I found that I cannot use 3.  The 3rd monitor could never get a resolution smaller then 800x600 or 1024x768.  I also found that the monitors would often flash during startup, redocking or signing out.  Often taking several(legit) minutes to come back to life.  I am now down to two monitors and I still get the issue on my 2nd(Windows display would show it as being displayed but it could not detect or identify until it does after umpteen min).  I have tried https://pcsupport.lenovo.com/ca/en/downloads/ds501902 Second, I am having issues with sound only coming out of one Epson speaker.  I have tried yoga 380 drivers for audio but no success.  Also ran the troubleshooter but it comes back as Generic Audio Driver Detected but get the yellow exclamation mark.  It cannot fix the issue.  We are deploying 96 of these in a few short weeks(attached to smart boards via VGA--> Display) and using the VGA connection for the monitor, and looking for solutions.  I would like to get my system functional and proper before we need to run around and make too many adjustments. Anyone run into similar problems? 

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RELEVANCY SCORE 64.4

Hi, I have a yoga 260 with the slim tip power adapter. I also have a zerolemon usbc power bank. Is the any way to use the power bank with the Yoga 260? What i need is a usbc to slim tip adapter. Thanks Paul













Solved!

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A:Yoga 260 slim tip power to usbc adapter

There isn't and there won't be an adapter.  The USB-C power delivery process involves a negotiation between the computer (or other device) and the adapter. The same adapter can charge a 5V phone or a 20V laptop. (also 9V or 15V) If the adapter and computer cannot negotiate correctly, no charging will occur. My USB-C charger will charge my thinkpad or my cell phone, but not my other laptops.

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RELEVANCY SCORE 64.4

Hello experts,
I have connected 3 external monitors to my 9560 laptop via TB16 dock. 2 Dell 24" 4K monitors: 1) DP to DP and 2) miniDP to DP & 1 Dell 24" 1920-1080 via VGA-VGA connection. The 4K monitor with miniDP to DP constantly disconnects. What am i doing wrong here?
Thanks in advance,
Dilip

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RELEVANCY SCORE 64

Hello, i just got a new Lenovo Yoga C930 (Not the Book) and when I push on the touchpad to click, nothing happens. I can tap lightly to click, and two finger to right click, but I cannot press down on the touchpad to register a click event. Any ideas?

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RELEVANCY SCORE 62.4

I have a DA200 hub which is a genuine pain in that it ceases working at different times, causes BSOD etc.. Can someone recommend a know reliable hub with HDMI and USB..

Thanks

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RELEVANCY SCORE 62.4

I have a Dell U2711 monitor. I have been using it with my Mac (bare with me!) for several years without a problem. I am looking at switching back (my current mac is showing some issues) and getting the New XPS 13. What I am now concerned about is whether my monitor will work at all. As it is an older monitor, I doubt it can do DisplayPort Alt Mode, let alone HDMI. Because of the issues with current Dell docks, I am looking at the Kensington SD4600P. Has anyone had any success using this monitor with any current dell laptop?

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RELEVANCY SCORE 61.2

i really need help,I just put in my new processor and tried to turn my computer on but it keeps saying "NO SIGNAL,PLEASE CHECK SIGNAL CABLE" I did and then figured it was my video card port.So i switched to my onboard port and it does the same thing.PLZ TELL ME WHAT TO DO!!!
 

A:Monitor not working, tried every trick in the book

Brand, model, age, configuration ?
Can we assume you have gone back to remove and reinstall the CPU, or to reinstall the old CPU to see if the system then works?
 

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RELEVANCY SCORE 60.8

 I have a Yoga book with a windows 10 (with 1709 v. update) operating system. I have had the problem of not being able to use pressure sensitivity with  some art programs that i've downloaded onto this pc, so i downloaded the wacom feel driver. Now i  can not use any programs except the one art program that i wanted ti use, due to the cursor beign in the top left side corner. I have tried to fix this by deleting and dowloading the wacom driver again. I hope i'm not the only one with this problem, and that someone can fix it.Thanks for the replies in advance !

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RELEVANCY SCORE 60.8

I have a Dell XPS 13 laptop running Windows 10. I have just purchased a Dell U2515H monitor which I am waiting for delivery for as we speak. I believe the monitor has quiet a few inputs however I am not 100% sure which lead to get to connect them both and which port I use on the Dell Laptop. Looking on the left hand side of my laptop there is a port with a lightning sign next to it, is that called Thunderbolt? and is that my monitor/display port? and what lead do I need? it looks like some sort of micro socket!

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RELEVANCY SCORE 60.4

My old dell laptop L502x is a bit quirky and caused me to buy a desktop, however, i think it is still saveable. when i have it display to an external monitor via hdmi, it works 100% with no problems. however, when i use the monitor that is physically attached to the laptop, i will get a " A clock interrupt was not received on a secondary processor" BSOD. from what i've gathered over numerous crashes, i believe its a problem with the integrated graphics in the processor, since they are not used when outputting via hdmi. i could be wrong tho, any help is greatly appreciated.

A:Dell Laptop external monitor = OK, attached monitor = BSOD

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 60.4

Hello,I need an advice.
Dell Vostro 1510 (version nVidia) does not function LCD - very little light.External monitor works OK.LCD - brightness up and down works. Closing cover notebook to sleep - works OK.
Test another inverter and LCD.It's the same :(
Please, give me an advice.Thank You.

A:Dell Vostro 1510 LCD DIM - monitor external monitor works

If the other inverter/LCD is known to be compatible with the system and produces the same result, bad power circuit to the inverter - replace the mainboard.

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RELEVANCY SCORE 60.4

So, my husband bought me a Lenovo Yoga Book last year for Christmas. I like it. I think it's cool to be able to draw on the paper (which is what I do traditionally) and have it show up digitized on the screen. I was able to do a couple of cool projects sketches on it, but I haven't used it to it's full potential I believe, so I put it down for a while. Then, I started to research different drawing apps, seeing all the amazing artwork that people were creating in these different apps and stuff, and it got me excited about going back to drawing on my Yoga Book. So, I went to try to draw in ArtRage, and when I would try to draw on the Wacom tablet with my pen, nothing would show up. However, when I would draw on the screen with my finger, everything showed just fine. I tried to update it several times, I tried starting it over, I tried using a different drawing app; NOTHING. The only time the pen would work on the Wacom Tablet is in Notesaver. Even if I had ArtRage open, anything that I try to write on the tablet will only come up in Notesaver. I wasn't trying to just factory reset it right off so I called technical support to see if there was anything that they would be able to do to fix it without me having to factory reset it.So, I called tech support and they told me that I would have to pay a fee of $40 to be escalated to their software support. So I paid the $40, and within 3 MINUTES  of speaking to me, the tech tells me to just factory reset it. I was LIVID. Like, th... Read more

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RELEVANCY SCORE 60

Hi, all, I have a Dell XPS 15 laptop and recently bought a Asus MB169B external USB monitor.  When I plug the monitor in, the laptop monitor (not the external monitor) flickers about every half second.  If I unplug it, it stops.  I upgraded my video driver to no avail.
Is it simply a power supply issue (the external monitor  does not have a power cord)?  Anything I can do?  It does it even if I have the laptop plugged in and charging.  
*something interesting - I just discovered if I duplicate the display and not extend the flickering goes away...but that kind of defeats the point of a dual monitor for me.
Thanks.

A:dell xps 15 monitor flickering after connecting external usb monitor

Hi NATURAL1DAVE,
What is the exact system model? 
Have you connected the external monitor to a dock or hub or directly to the system USB port?
Update the BIOS - http://dell.to/1n3X2po - enter the service tag and download the BIOS, update and restart the machine and check.
Reinstall the video drivers and chipset drivers for the system from the above link and check.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 59.6

Hello, I recently purchase a Lenovo Yoga 710 and want to connect to an external monitor (HP Pavilion 22cwa - offers VGA and HDMI input). I purchased a Micro-HDMI to VGA converter but the monitor does not detect a signal. I then purchased a USB 3.0 to HDMI converter but again the monitor does not detect a signal. I know the monitor works b/c I tested with a friends computer. Anyone have any ideas to how I can make this work or what else I can try? Thank you!

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RELEVANCY SCORE 59.6

I bought a 720 (-15IKB) a couple of months and have been very pleased with it.  I'd like to be able to use an external monitor.  I really don't want or need a docking station, not playing video games, I just need a little extra screen real estate to have, say, one document open while I work on another. I happen to have an old Dell VGA monitor sitting around so I picked up USB-C to VGA cable but nothing on the monitor's screen and the computer doesn't seem to recognize a monitor is connected.  Can anyone please give me some suggestions on how to make this work. Thanks!

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RELEVANCY SCORE 59.6

I bought my ThinkPad X1 Yoga for around $1600 CAD with 2 years on-site warranty. The Yoga C930 is usually around the same price or more expensive, but the yogadays promotion right now made the base model $200 cheaper even with 2 years on-site warranty. Would you guys say that at $200 cheaper, the Yoga C930 is worth it? It has dual fans and a bigger battery, those seem to be the main advantages. 

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