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Yoga Book C930: external usbc monitor (dell s2718d) not working

Q: Yoga Book C930: external usbc monitor (dell s2718d) not working

i purchased the lenovo yoga c930 and i tried connecting the laptop with usbc cord to the monitors usbc to usbc cord and its not working (its supposed to charge and display with 1 usbc cord). what can be wrong? my lenovo should be all updated (bios/drivers). it does work when i do usbc to hdmi but it doesnt work when i do usbc to usbc straight to monitor(which is a usbc monitor that allows 1 plug charging and display).

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RELEVANCY SCORE 200
Preferred Solution: Yoga Book C930: external usbc monitor (dell s2718d) not working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 163.6

i purchased the lenovo yoga c930 and i tried connecting the laptop with usbc cord to the monitors usbc to usbc cord and its not working (its supposed to charge and display with 1 usbc cord). what can be wrong? my lenovo should be all updated (bios/drivers). it does work when i do usbc to hdmi but it doesnt work when i do usbc to usbc straight to monitor(which is a usbc monitor that allows 1 plug charging and display).

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RELEVANCY SCORE 126.4

I have a Yoga 900 and I just got a Dell S2718D external monitor.  The monitor has USB C and HDMI video ins, and I can connect from the USB C port on the Yoga with an HDMI adapter, but the monitor isn't detected when going straight to USB C.  I'm at my wit's end on this one, I can't find a solution.  Please help!

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RELEVANCY SCORE 96

How can i hook this up to a  external monitor? does usb c to usb c work to connect to monitors usb c port? i tried this and monitor doesnt recognize it. doesnt make sense. usb c to hdmi does power monitor but how come usb c to usb c doesnt work and cant get detected by monitor?

A:lenovo yoga c930 usb c port ? can it power a external monitor?

I don't have a C930 and you don't say what kind of monitor you have, but the 2 USBC monitors I have used need a separate power supply connection.

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RELEVANCY SCORE 88

Hi, I'm about to order the new yoga book c930, the one with the dual display (lcd + e-ink) setup. However, in my market (Sweden) only the m3 version with 128GB ssd and without pen is available as of now  Since this will be mostly a home web browsing 2-in-1 for me I'm fine with the performance and storage limitations but really would like to have a pen for it that works both for the LCD and the e-ink display for notes and sketching. Any hints as to which of all the different lenovo (or third party?) pens available that would work? Is the one that comes with the i5-version available separately? I haven't been able to find any guidance on lenovo.com and local pre-sales customer service didn't have any answer either unfortunately. Any guidance would be highly appreciated!

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RELEVANCY SCORE 87.2

The new Lenovo Yoga Book c930 with eInk screen is great, but currently the software is far away from its potential:* eink notes have to be explicitly copied to the main screen, no direct handwriting entry* no onenote support on the eink side* no acrobat pdf annotation on eink side* no ebook support yet* etc.Lenovo has already said that they are working on more features, but is there any roadmap or what features to expect?Cheers

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RELEVANCY SCORE 87.2

Been having some trouble with the fingerprint reader. 1) it has generally been slow in operation. Many times it takes a few times before it works right. I've tried redoing it a few times. Just seems hit or miss. 2) Sometimes after opening the lid the fingerprint reader doesn't turn on. 

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RELEVANCY SCORE 87.2

Is the Precision Pen that comes with the Yoga Book C930 available for purchase? Or will any of the other available pens work with this model (I realize only the original pen will probably connect magnetically).One other question, the pen I recieved didn't come with any replacement tips, will these be available as well?

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RELEVANCY SCORE 87.2

I bought C930 13IBK model last month. It worked something wrong.1. did not auto rotate2. when battery fully charged and power line connected, didn't boot (hanging windows logo screen)3. when power line connected and battery fully charged, keyboard didn't work. (power line disconnect & reboot, keyboard do work)  I spent several hours for several days to find & try to fix because above problems are minior functions and can be some setting problems.I phoned service center twice and visited service center and got it was faulty product and certificates for that.I shoud go to the re-saller to exchage new one with that certificates.  Lenovo Vantage said every systems OK but windows device manager said one serial IO I2C host controller had problems.That means Lenovo's quality control standard did not test that. So faulty product can delivered to cutomer.  Customer should spend times & money to fix that problem. Customer shoud think that was bad luck? In that case, the only thing Lenovo did is, judged the customer's complain & print a paper. I cannot understand why customer shoud do all dirty things because of Lenovo's fault.I'll never buy Lenovo again because of quality control and service policy.

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RELEVANCY SCORE 81.2

I am stuggling with my Yoga 920 and USBC adapter. I researched and got a good one (I believe), a HooToo HT-UC001S 100W, HDMI monitor/charger/usb and it was working perfectly.  Then after a windows update a week ago, it is now very unreliable. It will work 1 out of 20 times. Everything works reliably except the external monitor, the PC does not recognize it at all. I've been trying to decode drivers and settings to no avail. Spent hour+ on chat with Lenovo. I have also tried a second simple USBC-HDMI adpater that worked before on this PC and on others. Confounding everything is that it does work if I unplug and replug the adapter with just the right timing (I'm certain it is not a flakey connector because everything else works perfectly). I feel like if I knew what driver and how to roll back, things might return to operational status... but that might just be wishful thinking... Does anybody else have this problem?

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RELEVANCY SCORE 76.8

this laptop has usbc so which is the best docking station to get with this laptop that will support dual external monitor setups? i have the dell s2718d

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RELEVANCY SCORE 74.8

I am using miNI+MICRO hdmi to hdmi adapter to connect my S1 YOGA to my dell 2715q monitor , There is no signal coming from the laptop. The monitor works fine when connected to Mac book, so no issues with monitor. What is wrong with this laptop hDMI pin? Why lenovo has been so terribly bad in making laptops with all this issues? Reviewed others answers but does not finding anything helpful ... all answers are appreciated

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RELEVANCY SCORE 74.4

Ever since updating to Windows 10, my Yoga 2 Pro (model name 20266, Mfg Date 14/08/2014) is unable to connect to an external monitor. Tried a few TVs and a projector using the micro HDMI port. I've connected other computers to each of the monitors so I know they work. I understand how to use WIndows intimately (35 year old software engineer at Google, been using WIndows 20+ years), trust me, this is not a case of me forgetting to use Windows key + P or anything like that. The mirco HDMI port itself (physically) is fine and was working great until the day I downloaded Windows 10. So unless it happened to spontaneously stop working on the exact same day i upgraded to WIndows 10, it's not a hardware issue either. The issue is that the external monitor is simply not detected, no matter my attempts to play with the display options.I have also run the Intel driver update utilty, but it refuses to update the driver because it says it's detected manufacturer drivers and tells me I should get the manufacturer drivers. Ok, so I went to the Lenovo Yoga 2 support website, the latest driver they offer on that site is 10.18.15.4240. The driver update doesn'tmake a difference. Now, if you go to Device Manager > Display Adapters > Intel(R) HD Graphics Family, right click and selected "Update driver software..." it will download an even newer version (10.18.15.4279). This doesn't work either. I've search all around the web and cannot find a solution. I'm debating in... Read more

A:Yoga 2 Pro external monitor not working after Win 10 update

Hello, I guess you already updated the BIOS and all the other drivers from the Lenovo Yoga 2 support website ?

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RELEVANCY SCORE 72.8

I unplugged the cable to move my ultrabook, plugged it back in and now the connection with the external monitor is completely dead and won't come back, any chance its something other than the USB C port being broken? It worked fine for 48 hours.

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RELEVANCY SCORE 72.8

I upgraded to Windows 10 last week and everything was smooth.  Today when rebooting my system, the unit no longer can see my external display.  I have tried multiple other displays and none seem to work.  I have the latest video drivers for Win10 from the support site installed but it still doesn't work.  Any thoughts?

A:Yoga 2 Pro + Windows 10 = External Monitor not working via micro HDMI

I experienced the same - and also inconsistently that the system is going sluggish/lagging heavily. To fix problem with HDMI downgrade to drivers for Win8.1 - it works but hopefully Lenovo will fix this issue with Win10 drivers!? Overall upgrading to Win10 has been a bad experience (regarding the lagging of the system which usually occurs after 20-30 min after logging on). I've tried removing all third-party startup programs (including Lenovos) - but to no help. The frustration is increasing - any tips will be appreciated :-)

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RELEVANCY SCORE 69.6

Dear all,
Wonder if you can help me solve a problem. I have just received an XPS13-9350 from the Outlet last week. It was certified refurbished.
I've tried to connect a VGA monitor to it via a USB-C to HDMI, then HDMI to VGA cable. The HDMI to VGA cable works perfectly on my Inspiron 15. The setup also works if I full power down the XPS13, attach USB-C to HDMI to VGA to monitor, and then boot up. The external monitor then works almost perfectly (with the exception of Netflix's video player which makes it flicker blue - Youtube and local video are completely fine).
What I cannot do is plug in this monitor whilst the XPS13 is on already - which is inconvenient as I move on and off desk a lot, and powering down the computer every time is unhelpful. Oddly, the monitor will also not be recognised if I simply Restart from Windows. I have to fully power down and plug everything in before switching the computer on again.
I have updated BIOS, video card and Thunderbolt drivers since and none of these has solved the problem. My system info is:
DELL XPS13-9350
Windows 10
Core i7-6560U, Intel Iris 540 graphics
8GB RAM, 256GB SSD.

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RELEVANCY SCORE 69.6

Hey guys

I have a big problem and I do hope you can help me with- my Cube-i7-Book don't charge not by the Wall charger nor by the Usb-c charger.

I read a lot about the coube-I7-book and just before they started talking about the new one I bought it (+original keyboard). It arrived and I start using it about 3 moons ago.

1. Last moons I bought a Aukey fast USB desk charger (charge other devises ) and try to charge my cube-I7-book with the USB-c cable I got with my LG smartphone. It looks like the charger is connected but it doesn't charge (I try again and again).
2. Last night my cube-I7-book buttery was very low. I connected it to the wall charger as I always do and went to sleep. In the morning I took a look at the cubeI7-book. I was surprise to see it was still charging. I let it to continue charging. At the evening I checked again. It got 61% and stop charging. I re connect it to the charger and to a different wall socket - there was no reaction. I restart the cubeI7 book -nothing.
3. Could the problem is in the wall charger? If so what different charger l have to look for in order to check?
4. If it's not the charger, what can it be and what can I do to make it work? It is a new device and I really want it to work.
5. What about the USB-c charging? Why isn't it working? Can I do something about it?

Thank you for your help
 

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RELEVANCY SCORE 68

Please I'm trying to connect an external microphone to the Yoga Book Android and it is not working.May I have any help?thanks

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RELEVANCY SCORE 67.6

My Dell Latitude E6420 has black screen of death. Let me explain what happen. My friend bought a battery for his E6440 laptop and his laptop not starting (no display) he asked me to check on my laptop for that battery.
My laptop display gone after inserting his battery and changed to my battery still didn't worked. I connected external monitor display coming there (external monitor is showing primary). but laptop display not coming to make it secondary.
I did steps.
1. drained power 30-1-2. still didn't work
2. changed RAM slots with another still didn't work
3. tried D+ power, did not see anything.
this morning I observed If close display 70 to 80% I can see barely light on the screen window login in the angle. 
Is that means back light gone? What are solutions have now? Do I need to change display? give me suggestion.

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RELEVANCY SCORE 66.4

Hello, i just got a new Lenovo Yoga C930 (Not the Book) and when I push on the touchpad to click, nothing happens. I can tap lightly to click, and two finger to right click, but I cannot press down on the touchpad to register a click event. Any ideas?

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RELEVANCY SCORE 65.6

First, I use multiple monitors.  I found that I cannot use 3.  The 3rd monitor could never get a resolution smaller then 800x600 or 1024x768.  I also found that the monitors would often flash during startup, redocking or signing out.  Often taking several(legit) minutes to come back to life.  I am now down to two monitors and I still get the issue on my 2nd(Windows display would show it as being displayed but it could not detect or identify until it does after umpteen min).  I have tried https://pcsupport.lenovo.com/ca/en/downloads/ds501902 Second, I am having issues with sound only coming out of one Epson speaker.  I have tried yoga 380 drivers for audio but no success.  Also ran the troubleshooter but it comes back as Generic Audio Driver Detected but get the yellow exclamation mark.  It cannot fix the issue.  We are deploying 96 of these in a few short weeks(attached to smart boards via VGA--> Display) and using the VGA connection for the monitor, and looking for solutions.  I would like to get my system functional and proper before we need to run around and make too many adjustments. Anyone run into similar problems? 

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RELEVANCY SCORE 64.8

Hi, I have a yoga 260 with the slim tip power adapter. I also have a zerolemon usbc power bank. Is the any way to use the power bank with the Yoga 260? What i need is a usbc to slim tip adapter. Thanks Paul













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A:Yoga 260 slim tip power to usbc adapter

There isn't and there won't be an adapter.  The USB-C power delivery process involves a negotiation between the computer (or other device) and the adapter. The same adapter can charge a 5V phone or a 20V laptop. (also 9V or 15V) If the adapter and computer cannot negotiate correctly, no charging will occur. My USB-C charger will charge my thinkpad or my cell phone, but not my other laptops.

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RELEVANCY SCORE 64

Hello experts,
I have connected 3 external monitors to my 9560 laptop via TB16 dock. 2 Dell 24" 4K monitors: 1) DP to DP and 2) miniDP to DP & 1 Dell 24" 1920-1080 via VGA-VGA connection. The 4K monitor with miniDP to DP constantly disconnects. What am i doing wrong here?
Thanks in advance,
Dilip

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RELEVANCY SCORE 62.4

I have a Dell U2711 monitor. I have been using it with my Mac (bare with me!) for several years without a problem. I am looking at switching back (my current mac is showing some issues) and getting the New XPS 13. What I am now concerned about is whether my monitor will work at all. As it is an older monitor, I doubt it can do DisplayPort Alt Mode, let alone HDMI. Because of the issues with current Dell docks, I am looking at the Kensington SD4600P. Has anyone had any success using this monitor with any current dell laptop?

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RELEVANCY SCORE 62.4

I have a DA200 hub which is a genuine pain in that it ceases working at different times, causes BSOD etc.. Can someone recommend a know reliable hub with HDMI and USB..

Thanks

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RELEVANCY SCORE 62

I bought my ThinkPad X1 Yoga for around $1600 CAD with 2 years on-site warranty. The Yoga C930 is usually around the same price or more expensive, but the yogadays promotion right now made the base model $200 cheaper even with 2 years on-site warranty. Would you guys say that at $200 cheaper, the Yoga C930 is worth it? It has dual fans and a bigger battery, those seem to be the main advantages. 

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RELEVANCY SCORE 61.6

Hi We've problem with the Yoga C930, that's gets very hot when it's charging, both on the bottom and on the top in front of the soundbar, and we can also feel the heat between the kyes. Is there a known solution to this problem?  It's a new pc, and all drivers are up to date including the BIOS.  Best regard Simon

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RELEVANCY SCORE 61.6

Hi!I just got my new Yoga C930 yesterday and im not sure the space key should look/feel like this. It don't have any travel distance, it's feels like a touchkey. Is it normal at this product? I'm uncertain, it's my first laptop. I made a picture from it. It's height its a little bit under of the others.

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RELEVANCY SCORE 61.6

I recently purchased the Yoga c930 to mainly draw on the go and do artwork in various apps and programs (mainly Photoshop, SketchBook, and Krita). However, this 2 in 1 is unable to download the wacom feel it driver ( I get a message saying that the wacom driver is not compatiable with the computer/tablet, which is wierd because the pen uses wacom aes technology) and I am having trouble with getting pressure sensitivity to work in almost everything I have tried to draw in. I even tried to change setting within the programs themselves, but the only one that really worked was Photoshop. Krita and Sketchbook still have no pressure sensitivity. There is also a Lenovo Pen Settings control panel for pressure sensitivity, but it does not really seem to make a difference in sensitivity when I change the settings there. Any suggestions as to how to get the pressure sensitivity to function properly on this computer would be greatly appreciated. I really don't want to have to return the laptop and get the Yoga 720 13" becuase this computer is really nice otherwise, but I'm starting to think that may be the only option if I want to have a better drawing experience.

A:Yoga C930 Pen Pressure

You are using a Yoga Book c930? Or a Yoga c930? Doesn't sound like you have the Yoga Book (This is the Yoga Book forum) based on the replacement laptop you would get.

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RELEVANCY SCORE 61.6

I purchased a Lenovo Yoga c930 last week and it got delivered today. I have been experiencing issues with the sleep and power options. As soon as I click the button to eject the pen, the laptop goes into sleep mode where I have to sign in again. The situation gets worse because sometimes the laptop would shut down randomly when the pen is ejected out or it is inserted back into the laptop. Does anyone have a solution for this issue or anyone faced a similar issue? I have checked the power options and I have set the power and sleep option as never. 

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RELEVANCY SCORE 61.6

Hey all, just wondering if anyone has solutions for the pen failing to eject in a brand new c930? The pen ?clicks? when you press it but does not eject beyond a mm or two (so you can?t grab it).  Wondering if if there are any obvious solutions or if I should just return and get a new one.  Thanks!

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RELEVANCY SCORE 61.6

Hello everyone! So after going back and forth which laptop i wanted i finally ended up getting a Yoga C930 which feels MUCH better compared to the 730 i had for about a day. The only concern i have for it right now is the fan noise is noticeable. I updated all of the drivers and did all of the windows updates, but it seems the fan is much more audible compared to the 730 i had. (I used the windows app and Driver Easy to do this) It's not entirely annoying but i do notice it. I also notice the laptop tends to get a bit warm. I know its only been a few hours but still its something i've noticed.  This is the exact one i purchased from Best Buy I've also noticed the Dolby Atmos Speaker System app apparently isn't compatible with my device? Also looking if anyone has recommendations on which usb c dongle to use so I can connect extra USB, display, and memory card reader? Some of the ones I?ve found on amazon don?t exclusively list if it works on the yoga c930

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RELEVANCY SCORE 61.2

i really need help,I just put in my new processor and tried to turn my computer on but it keeps saying "NO SIGNAL,PLEASE CHECK SIGNAL CABLE" I did and then figured it was my video card port.So i switched to my onboard port and it does the same thing.PLZ TELL ME WHAT TO DO!!!
 

A:Monitor not working, tried every trick in the book

Brand, model, age, configuration ?
Can we assume you have gone back to remove and reinstall the CPU, or to reinstall the old CPU to see if the system then works?
 

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RELEVANCY SCORE 61.2

 I have a Yoga book with a windows 10 (with 1709 v. update) operating system. I have had the problem of not being able to use pressure sensitivity with  some art programs that i've downloaded onto this pc, so i downloaded the wacom feel driver. Now i  can not use any programs except the one art program that i wanted ti use, due to the cursor beign in the top left side corner. I have tried to fix this by deleting and dowloading the wacom driver again. I hope i'm not the only one with this problem, and that someone can fix it.Thanks for the replies in advance !

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RELEVANCY SCORE 60.8

I have a Dell XPS 13 laptop running Windows 10. I have just purchased a Dell U2515H monitor which I am waiting for delivery for as we speak. I believe the monitor has quiet a few inputs however I am not 100% sure which lead to get to connect them both and which port I use on the Dell Laptop. Looking on the left hand side of my laptop there is a port with a lightning sign next to it, is that called Thunderbolt? and is that my monitor/display port? and what lead do I need? it looks like some sort of micro socket!

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RELEVANCY SCORE 60.8

I bought my wife a Yoga C930 for Christmas. It worked fine for a couple weeks. Then it sat for a few days used and when she went to use it again yesterday, it would not turn on. It should be fully charged as it had been plugged in. When you push the power button, the LED turns on, but the computer does absolutely nothing. It does not boot, or even go to a post screen. The display does not turn on, the fans don't turn on.....nothing. If I hold the power button for about 10 seconds, the led will go out, and it will turn on if I press again, but the computer never boots.  Any suggestions? 

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RELEVANCY SCORE 60.8

I just purchased a Lenovo Yoga C930, and the Pen doesn't charge in the dock unless I push the pen all the way to the bottom of the dock (and only if I'm putting the pen in, not taking it out), and even then it only charges up to 50%.
The battery lasts a while after I do this, and it takes 15 seconds for the battery to charge from 6% to 50%.
The charging contacts on the Pen itself seem straight and fine. 
The first day I used the pen, I used it heavily for a few hours and did not encounter a problem. 
Any suggestions? Is this most likely a problem with the Pen or with the laptop itself?
 

A:Yoga C930: pen only half charging

The Lenovo Yoga Book c930 does not have a charging dock for the pen. I believe you are in the wrong forum. Good luck.

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RELEVANCY SCORE 60.8

i just bought the new c930 (not yoga book but the yoga c930 ) and i installed all upadtes etc but i have not been getting the battery i expected. when i scroll my mouse to the battery bar, it constantly shows around 6-7 hours on full charge. all i am doing is web browsing. Is this normal? i expected to get around 9-10 hours for the web browsing. Also keep in mind i am on better performance so not the best performance or anything. Ya if i lower the performance even more i might be able to get a little more but i dont think thats normal. I dont have the 4k version either just the regular. If this is expected then fine but i am not sure.

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RELEVANCY SCORE 60.8

Yoga C930 can be powered using one of the USB type-C port using the provided 65W adapter.1. If I plug in the adapter cord in the other USB type-C port (which is not made to be used as power port) what happens?2. Can I use a Lenovo USB type-C 45W adapter with C930?Thank you 

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RELEVANCY SCORE 60.8

Been going along fine. Updated a new battery f/w and was successful. Opted to installed OneKey Optimizer to calibrate the battery after the battery f/w update. However after install of OneKey Optimizer now I get a BSOD. I cannot restore from Acronis backups (externally), I cannot use the Win10 Repair PC option as every avenue takes me down the Bitlocker Recovery Key (to get going again) path. I didn't know this was enabled on a new PC and there's nothing about a key or password stored anywhere. Now it's a paperweight. I've seen similar when a system change is made with encryption running. There was a way to correct or change something in the UEFI/BIOS settings I thought. This was with another brand of PC though. Anyway to get past this even if I have to reset and lose everything?

A:New Yoga C930 wants Bitlocker Recovery Key

Microsoft turns on Bitlocker by default on windows 10 if you use a microsoft account and have a compatible drive. (I always turn it off.))  You can get the key from MS.  
 
https://support.microsoft.com/en-us/help/4026181/windows-10-find-my-bitlocker-recovery-key
 

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