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Trouble connecting work laptop to home internet

Q: Trouble connecting work laptop to home internet

I just switched from Clear to CenturyLink DSL internet about a week ago (Westel Model 7500 modem/router) and ever since then my work laptop has been having trouble connecting to the internet, both wirelessly and through LAN.

Every other device in my home works absolutely fine, and my laptop is able to connect to other wireless networks no problem.

I am able to connect with my work laptop to my home internet occasionally (I am on it now), but after a few hours I always get kicked off again. I've figured out that if I remove my new network from my Preferred Networks list and reboot my computer, then reconnect to my network, I can get on for a few hours. But I always get kicked off again and I have to repeat this process.

When I get kicked off, my wireless icon indicates that I am connected to the network with excellent connectivity, but I have no internet and no browser pages open.

I contacted my company's tech support about this, and their solution was to send me a brand new computer. Great for me, since my old one was a dinosaur, but this new computer has the exact same issue as my old one.

I don't want to have to restart my computer every few hours just to get internet. Any ideas? I am completely baffled, but think that there must be some setting on my computer put in place by my company's IT department that does not mesh with this new internet.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 3240 Mb
Graphics Card: ConfigMgr Remote Control Driver, 256 Mb
Hard Drives: C: Total - 238472 MB, Free - 185657 MB;
Motherboard: Dell Inc., 0GJF11
Antivirus: Symantec Endpoint Protection, Updated: Yes, On-Demand Scanner: Enabled

RELEVANCY SCORE 200
Preferred Solution: Trouble connecting work laptop to home internet

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Trouble connecting work laptop to home internet

Hello!

Our DSL escalation team would be happy to take a lot into this. There may be something we can do to get it fixed for you. Send our team an email with the details and we'll get started!

[email protected]

Best regards,
-Doug

@Centurylinkhelp Team

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RELEVANCY SCORE 76.4

I can't figure out what I'm doing wrong here. I connect my Ipod to my home stereo using a common miniplug to rca adapter, and it sounds great.

When I listen to music on my new laptop with my shiny expensive headphones - it sounds great.

But, when I plug my laptop into the same miniplug-rca I get a humming sound over my home stereo speakers.

I don' think there is anything wrong with my laptop, cause it makes great sound form it's little speakers; great sound from louzy ear bud headphones; and really great sound with my good headphones.

Any suggestions?
 

A:Connecting laptop to home stereo trouble

hmmm...
do you mean that:
there's humming sounds present
AND / OR?
the sound output quality is bad?

for the humming sound, it could be because your output impedance between headphone and home stereo is not the same. especially if your home stereo has a big powerful amp.

in this case, try to update the sound card driver. however case related to electrical current is difficult to solve. hope some professional would come to take a peek at this thread
 

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RELEVANCY SCORE 75.6

hello guys, im new to the forums, nice to meet you all. but ive came across this problem that i dont know how to fix. before all this happen, my internet connection through another network starts up when i start up my laptop, but ever since i uninstalled a program my connection to the network disapeared. i tried doing "setup a home or small office network" to try and fix it like i usually do, but no icon appears in my tray or in my network connections. i tried asking my brother to help me fix it, he tried doing stuff on his computer, the one i connect from, but he says he doesnt know whats the problem. i need your help please
 

A:having trouble connecting to internet through another computer at home

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RELEVANCY SCORE 75.2

I have had no problems connecting my laptop wirelessly to my network at home, but all of a sudden it stopped connecting. I can connect to wireless networks elsewhere, but my laptop has stopped connecting at home. Can someone help?
 

A:trouble connecting laptop to home wireless network

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RELEVANCY SCORE 73.2

My laptop at home runs on Vista, and my pc at work runs on XP. What is the best way of connecting these two remotely so that I can view my work files/emails from home and how do I proceed on doing this?
 

A:I need help connecting to my work pc from home laptop remotely

"how do I proceed on doing this?"

Ask your work's IT department.

"What is the best way of connecting these two remotely"

Ask your work's IT department.
 

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RELEVANCY SCORE 72.8

Hi,

I am trying to connect to my work network from my home computer via adsl internet at both ends.
I have set up a network place at work computer for 'incoming connections' and am accessing that from home. I can connect no problem and the connection appears at both ends. I can not however see or find any files even though the files I am looking for are shared and available to other computers on the work network. I go to network places on my home computer and select search. I enter the name of my work server but it always says nothing found. The username and password I use to access the VPN connection is the same one as other computers at work use to logon. My logon password at home however is different.

Any idea?

Thanks a lot.

Paul
 

A:problems connecting from home to work via internet

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RELEVANCY SCORE 72

My laptop ( A Samsung NP550P5C-S02AU running windows 7 home premium) is not connecting to the modem (which is a D-link DSL-2740B-F1)

For the past few weeks I have been able to fix this by resetting the modem/restarting the laptop and I also did a full restore on the laptop as well as completely reset the modem and updated the firmware. I've also tried two different wireless security settings, WPA and WPA2 neither of which have fixed the problem (though surprisingly it did work for a few days when changing over to to WPA). For the past couple of days the laptop has not been able to connect to the internet apart from a few times where the connection lasted 2-5 minutes. We have multiple computers and portable devices in the house all of which don't seem to have any issue connecting to the internet so I'm not sure what the problem could be.

Any advice would be appreciated
 

A:Laptop having trouble connecting to the internet

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RELEVANCY SCORE 72

Hello,
A while ago my Sony Vaio which uses Windows 7 stopped connecting to the internet. I have had the laptop for just over a year and haven't had any problems since now. I live in New Zealand and am connected to the Telecom network. There doesn't seem to be a problem with the modem as 2 other laptops and 3 smart phones can successfully connect. The only problem is if I try and connect my laptop, the other computers cannot connect.
My internet security recently expired so my laptop was unprotected for a while before I downloaded another programme, I thought it could be a virus that is causing the problem.
So if I turn my laptop on, it will say that it is fully connected to the internet but if I click on Google Chrome or Internet Explorer it will partially load the page and then after a minute or so it will change to limited access. If I try to reconnect it will come up with a message saying that it cannot connect and suggest to trouble shoot, of which does not work. However if I do not click on a web browser my laptop will successfully connect to spotify and itunes store but as soon as I try to connect to a web browser these other programmes will stop working.
I have tried connecting with no other devices turned on or connected and my laptop still won't connect. I have tried turning the modem on and off and leaving it for a while. I have just got back from a weeks holiday and my laptop is the same as it was when I went away.
I hope this is enough information a... Read more

A:Trouble connecting to the internet on my laptop

Did you uninstall the old "internet security" before installing the new one?
 

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RELEVANCY SCORE 72

i have a question to ask i have a laptop is a pentium 4 windows xp home edition i am tryeing to connect it to my internet but im having trouble doing so i have a broadband connection i plug in the laptop and all it does is have a local connection and i cant get on to the internet or windows live messenger or etc... does any one pleas ehave some advise
 

A:Having trouble connecting my laptop to the internet

Is it Ethernet?

go into Control Panel, Network Connections, Local Area Connection & Right Click. Choose Properties, Highlight Internet ProtocolTCP/IP and make sure it's set to automatically obtain IP & DNS addresses.

See what it's set at, if it's already at Auto for both, let us know
 

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RELEVANCY SCORE 70.8

I work at a place where we can bring our personal laptops and connect to the internet using a wireless connection. We use WEP and security type is shared. We have a password we have to enter.

I have a Lenovo Idea Pad Y530 laptop. Have connected for years to this router. Well, I went to a website to download the free version of World OF Warcraft and during the download I lost connection and had to reboot. I think that is how it went. Now I am unable to connect to the internet at work but I can still connect to my personal wireless network at home on the same laptop.

I have reformatted and still unable to connect. I am able to connect to the router but then a red X appears between the router and the internet. Everyone else is still able to connect with their laptops and I brought my old dell in and can connect with no problems.

I had been using AVG free. I even uninstalled that and turned off my firewall.

When I click on the X I get this report:

There may be a problem with your Domain Name Server (DNS) config.
On both laptops I ran the command ipconfig/all

Dell laptop that is currently connected to work wireless shows that there is info under the Tunnel adapter Local area connection 6. On the Lenovo this are is blank showing nothing. I think if u do an ipconfig/all you will understand better what I am saying

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig/all

Windows IP Configuration
... Read more

A:Laptop quit connecting to wireless router at work but home is fine

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RELEVANCY SCORE 70

I Want to get a laptop and i want to be able to use the same internet connection that my desktop computer is running on, how would i be able to do that without any wires ??
 

A:Connecting my laptop to the internet at home

It might be nice for us to know ....

1) How your desktop computer connects to the Internet now.

2) If the laptop you plan to purchase has built-in wi-fi (wireless).
 

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RELEVANCY SCORE 70

It's a gateway laptop, I have Windows XP Professional version 2002 service pack 1

I want to connect it online so I can update it, but when I plug in my Ethernet cable, nothing really happens. On my desktop, my ISP is Optimum Online. I tried installing optimum online on my laptop, but I can't get it connected. It referred my to some driver installations, I installed all of them and it's still not connecting.

If there is anything else needed, please ask.
 

A:Solved: Having trouble connecting Laptop to the internet using a cable modem

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RELEVANCY SCORE 69.2

My XP laptop suddenly stopped being able to connect to the internet at a friend's house, either wirelessly or plugged directly into the cable modem. Before that it connected wirelessy just fine for several days.

Nor can it find any wireless networks at all though there are a few nearby (neighbors' apartments etc - which I wouldn't be able to log into, not having the passwords, but still they should show up in list of available networks).

But it still connects just fine at my own house, both wireless or plugged in directly. And, as usual, I see a list of several available wireless networks.

At the friend's house, I tried restarting the computer, unplugging and restarting the router, including waiting 24 hours.

No changes of any kind were made to the computer (such as network connection settings, installing hardware, clicking on suspicious websites or emails etc.)

This is especially perplexing for many reasons:

1) How could I get online just fine at the friend's house, then suddenly not be able to?

2) If it was a glitch between my computer and her ISP, then why doesn't my computer show any available wireless networks at all?

3) How can such a problem only happen at her house but not mine?

Thanks much.. this one has me stumped
 

A:laptop stopped connecting to internet, except at home

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RELEVANCY SCORE 66.4

Have DSL and for brower-Use Internet Explorer- WinXp , Netgear router and Earthlink as my provider. It's getting where half the time I cannot connect to the internet, Page not found.

I go thru all the steps:

Reboot computer
unplug and replug DSL Modem
unplug rand replug router
use command line and entering ipconfig, ping ipconfig, etc
use command line to renew and release network

Half the time one of the above steps gets me in and sometimes not.

I called tech support and they say they cant help me be/c my router was not bought thru them. If I disconnect my network , they will be able to help me but then, my configurations would be changed and I replace one problem with another.

Any Ideas what could be happening? Any help is appreciated.
 

A:Problems connecting to Internet, using simple home network, main computer and laptop

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RELEVANCY SCORE 62.8

I use a laptop and can no longer connect to my home wifi. I can connect to other people's wifi and other people can connect to mine but i have been unable to. I have turned off then on my wifi button thing and restarted my computer but have been unable to connect to my internet. I have also tried to ipconfig/renew and stuff but it says something about being unable to do that due the some media thing being turned off. I don't know what to do and I need to be able to access my wifi for class.

A:Trouble connecting to home wifi

Try power cycling your modem, and router. if the modem and router are a all in one unit, unplug the power cord from it, wait about one minute then plug power back in, wait for the lights to stabilize, then try to connect.

If your Modem / Router are separate, then remove power from both, power up the modem, wait for lights to stabilize, then power up the router, and wait for the lights to stabilize. If this doesn't work, then follow these instructions, and post the results - Pre-posting Requirements - for both Wired and Wireless Connectivity Issues

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RELEVANCY SCORE 62.8

I have a small network set up at home, and thought it was set up as secure (more on that soon). My PC is in a basement room, and out of range, so I have run a CAT6 cable up to my router on the 2nd floor, and have a steady connection. My daughter on the other hand, has a netgear wg111 adapter. The router is also a netgear router (wgt624). She is 2 rooms away from the router, yet cannot connect. When searching for wireless networks in range through XP, my network sometimes shows up as secure, other times as not secure... More often than not, her result of trying to connect is "limited or no connectivity". This is frustrating as all hell.. Can anyone offer a solution aside from wiring her connection? BTW, I have cable service coming in, and the modem is a motorola (not sure of the exact model #). Further, there are apparently other networks near my home that I am picking up, and XP likes to default to one inparticular, even though I have deleted it from the list, and made my network the preferred network... Harumph!!!

Thanks in advance for any help and advice.

Andrewkl

A:Trouble connecting wirelessly at home

hello & welcome to TSF ,

you would be better off if you reposted this in the network section of this forum

they are more adapted in handling these issues

Mike

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RELEVANCY SCORE 62

I am trying to connect to the internet. When I tried through wi-fi there was a redirect prompt in the web address bar. When I tried to connect to my wireless connection at home my modem fails to connect. I hope some knows what the issue is.
 

A:Having trouble connecting my net book to wi-fi or home router

When I tried through wi-fi there was a redirect prompt in the web address bar. When I tried to connect to my wireless connection at home my modem fails to connect.Click to expand...

would you please provide a little more detail

This seems to be two different statements/issues

make and model of the PC
make and model of the router/modem you are connecting to
 

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RELEVANCY SCORE 62

Hi Folks:
I am having trouble connecting to our wireless internet home network with my new Toshiba Satellite laptop.
The network is a venerable Linksys WAP54G access point, not quite a full router, as it does not have a firewall and does not assign static addresses. It allows a dynamic address. It is very basic WEP security. We have a Dell laptop with XP which operates off it just fine.
When I attempt to connect with Windows 7 on the new Toshiba Satellite, it will identify the connection as public and connect, but activity is limited. It says it cannot establish an IP address. However when I connect with the built-in Ethernet port and a cord, it?s fine. Just the wireless part is giving problems.
I have read of one solution for this apparently not rare problem. This is to go into the Device Manager, find the wireless adapter, open it and click on the Advanced tab. This produces a list of properties. Find the property called ?Network Address,? and put in the physical address of the wireless adapter found in IPconfig/all. However when I go this far, I don?t even have a property called Network Address, so I can?t do this.
Any suggestions would be appreciated.
Thanks very much,
wayrnayn

A:Trouble connecting to home wireless network

  
Quote: Originally Posted by waynrayn


Hi Folks:
I am having trouble connecting to our wireless internet home network with my new Toshiba Satellite laptop.
The network is a venerable Linksys WAP54G access point, not quite a full router, as it does not have a firewall and does not assign static addresses. It allows a dynamic address. It is very basic WEP security. We have a Dell laptop with XP which operates off it just fine.
When I attempt to connect with Windows 7 on the new Toshiba Satellite, it will identify the connection as public and connect, but activity is limited. It says it cannot establish an IP address. However when I connect with the built-in Ethernet port and a cord, it?s fine. Just the wireless part is giving problems.
I have read of one solution for this apparently not rare problem. This is to go into the Device Manager, find the wireless adapter, open it and click on the Advanced tab. This produces a list of properties. Find the property called ?Network Address,? and put in the physical address of the wireless adapter found in IPconfig/all. However when I go this far, I don?t even have a property called Network Address, so I can?t do this.
Any suggestions would be appreciated.
Thanks very much,
wayrnayn



Network address is actually locally administered mac address, and is there.

Are you running "homegroup"?

Have you tried connecting with encryption turned off?

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RELEVANCY SCORE 61.2

I have been having issues connecting my ASUS laptop running windows 8 to my home network drive. it does not want to accept the password. however i have been able to connect it up to my dell latitude D610. the drive is being hosted on my dell SX270 running windows 2000. any help on why this is happening and how i could fix it would be great, thanks
 

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RELEVANCY SCORE 60.8

Hello,
I'm having continued trouble automatically connecting my Android devices to my preferred home wireless network. I have an LG Optimus T Android 2.2 phone and a Samsung Galaxy tablet. Any ideas? Any help is appreciated. Note: I can connect my tablet, but only by powering down my router and then powering up again. I'm trying to avoid having to do this everytime. No luck at all connecting the Android phone to the one (out of two) preferred home network.
Thanks,
Wil
 

A:Trouble connecting Android devices to my home wireless network

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RELEVANCY SCORE 60.4

I was able to work from home. I have office 03 and it works great on other computers including another at home unit. What steps do I need to check because nothing works for me. The only way I can get on to see my work is to do a remote connection. What do I do.
 

A:Connecting to work from home

Would need a lot more info.

Your "work" will probably be firewalled?
What are you trying to connect to, a server at work?
How are you trying to connect?
Has provision been made by the "work" IT people (VPN etc) for you to access any server?
 

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RELEVANCY SCORE 59.6

I have a guy at work whom his computer keeps bluescreening while at home trying to connect to our VPN. I for the life of me cannot figure out what it is. I have reinstalled network drivers, chipsets you name it and still having an issue. Tried to read the minidump file and this is what spits out. Any Ideas?

Microsoft ® Windows Debugger Version 6.11.0001.402 X86
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Mini081410-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: C:\windows\Symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 3) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Sat Aug 14 13:14:23.109 2010 (GMT-4)
System Uptime: 0 days 4:34:32.465
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
....................................................
Loading User Symbols
Loading unloaded module list
...............................
****************************************************************************... Read more

A:BSOD while connecting to work VPN while at home.

None that I can see.

Lsass errors with thie message seemed to occur frequently with Win 2000...but I don't see much for XP errors. Also seems to be related frequently to print function.

Have you checked Event Viewer for possible clues?

The obvious thing would be to uninstall the network drivers this person is using and reinstall them, IMO.

No one else at your worksite has this problem?

Louis

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RELEVANCY SCORE 58.8

I have two Windows XP (Home Edition) computers at home. The two machines are networked by an ethernet cable. I am using a D-Link DI-604 router to share a cable modem connection. I have a Windows 98se computer system at work with a dial-up 56k modem. I would like to gain access to my home network from work. Can someone please advise me on the best route to take. I believe my IP address is a public address.
 

A:Connecting To Home Network From Work. Best Option?

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RELEVANCY SCORE 58.8

Due to corona virus my wife started working from our home office last week. She used our personal PC to connect to her work through Citrix with a few hiccups but eventually no problem. Our PC connects to internet via wifi due to distance from router.
This week she was unable to connect. Her IT department couldn't resolve it and said it can't connect because it is not cabled?????
So my wife had to go to work, collect her computer and bring it home. We now have our outdoor garden table in the living room as a makeshift office so she can plug her work computer into the router. Two kids and husband confined at home too!

Apart from buying a 10m network cable is there a fix to get connected via wifi?
 

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RELEVANCY SCORE 58.8

I've been trying to connect my laptop to my tv in order to watch movies on my tv but i've been having some difficulties. After setting everything up I can get my computer's display to appear on the tv for a split second but then it disappears and the tv's screen turns blue again. My laptop is a Dell Latitude D830 running 32 bit Vista and my tv isn't exactly the newest tv around. The only inputs on my tv are composite rca inputs. I've been using an s video to rca cable to connect the two but again...nothing works so far. I've been looking online for a while and haven't found anything to help solve my problem so any help would be greatly appreciated. thanks!

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RELEVANCY SCORE 58.4

Hello there, I recently installed a new mouse and keyboard on this machine and I suddenly couldn't connect to the internet. I did update the microsoft software for the keyboard even though it had already been installed. Then all of a sudden it wouldn't let me connect to the internet.I have tried numerous searches on spyware but to no avail. However when I start in safe mode with networking (which is what I am in now that's why I don't have the latest version of hijackthis due to the fact that I cannot download the latest version) it seems to work but of course with the limited resources that safe mode gives.Hijack this log as follows. Sorry have to post in thread due to no attachment options available Thank you for any assistance you can give. (Moderator edit: log post move to HJT forum for team review and member help. jgweed)Logfile of HijackThis v1.99.1Scan saved at 19:26:13, on 21/11/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Mozilla Firefox\firefox.exeC:\Documents and Settings\office-world\Desktop\HijackThis.exeR0 - HKLM\Software\Micros... Read more

A:Trouble Connecting To The Internet.

Hi Soilfusion,Sorry for the delay, the forums are very busy. If you still need help, please do the following:Start MSConfig (Start, Run, type in msconfig, OK) and reset it to start normally -- Normal Startup radio button on the General tab. Click OK to close the program.Reboot the computer into Normal Mode. Don't open any programs. Start HijackThis, and run a scan. When finished, save the log to your desktop.Reboot into Safe Mode with Networking, and post the log to a reply here.Dave

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RELEVANCY SCORE 58.4

Hello! I hope somebody can help me with the Internet connection.
So... I have a Sony with Vista Home Premium and a big problem with my internet connection. When i try to diagnose it says: "Cannot communicate with Primary DNS server(192.168.0.4)."
ipconfig is:
"Microsoft Windows [Version 6.0.6001]
C:\Users\Alexandra>arp -a
Interface 89.38.196.36 --- 0x8
Internet Address Physical Address Type
89.38.196.255 ff-ff-ff-ff-ff-ff static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.252 01-00-5e-00-00-fc static
239.192.152.143 01-00-5e-40-98-8f static
239.255.255.250 01-00-5e-7f-ff-fa static
C:\Users\Alexandra>ping 89.38.196.255
Pinging 89.38.196.255 with 32 bytes of data:
Request timed out.
request timed out.
Request timed out.
Request timed out.
Ping statistics for 89.38.196.255:
Packets Sent = 4, Received = 8, Lost = 4 <100% loss> "

I`ve also tried to turn off the firewall but I still cannot connect to the internet.

I would sincerely appreciate any adivice. Thanks!

A:trouble connecting to the internet

Can you connect to the internet using an Ethernet Cabel?

Also Could you please run the Attached File in this Post as administrator

See Network Posting Tips For more Information

Many Thanks,
Josh

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RELEVANCY SCORE 58.4

I am having trouble connecting to the internet consistently on a Windows 2000 Pro machine that uses Qwest to access the internet and a Actiontec DSL Modem. I sued a a serial/usb cable from the DSL modem to my computer. When I type in ipconfig it notices the default gateway.

Sometimes it will connect without a problem but most of the time Qwest Care notices that their was an issue connecting to a web page. It runs a diagnostic and the majority of the time it says it was able to communicate with a web site (www.qwest.com) and a ip address. Most of the time I still am not able to view a web site. I use IE 6 mainly but installed Firefox 2.0.0.6 today but have yet to view pages in FF.

I have run ipconfig /flushdns then icponfig /release then ipconfig / renew and still am not able to to web sites. The number of bytes sent and received are either in 5 or 6 digit numbers when viewing the status of the connection.

Any suggestions to make this connection work consistently would be appreciated.
 

A:Trouble connecting to the internet

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RELEVANCY SCORE 58.4

My wireless network adapter card isn't working so I've disabled it. I'm currently using D-link through USB. It was working for me for 2 days but then it stopped working. Whenever I try to connect it says

The connection to "My Network Name" was cancelled
This might be due to timeout or user action.

My computer is saying that my network is available and Ethernet works. I did whole bunch of windows updates and installed all of the new software for the d-link. Still doesn't work.

What's weird is that it knows to ask for the wpa2personal encryption key. You type it in and it doesn't work.

Now I'm basically an amateur when it comes to computers so I don't know if I'm just missing something.

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RELEVANCY SCORE 58.4

So here is the deal... I have a PC with Windows XP. I'm currently using Google Chrome (not quite sure on the version). I recently had some infected files (One of which was supposedly Mcafee). I put my computer in safe mode and ran an alternate virus scanning program I have (Malware) several times and deleted all the infected material found. For safe measure I also ran Mcafee (while still in safe mode). The program was still giving me problems however so I opted to just remove it from my computer entirely.

After restarting my computer to run normally, I am unable to connect to the internet. The wireless connection will appear up and running perfectly for a moment, and then say that I am out of the range of the router (when I'm sitting right next to it) and begin searching for a new network. It will find my network again after a moment, and then drop it again. This process repeats every minute or so.

My internet runs off a wireless router and my room mates have no problems connecting to the internet. I've tried connecting through Safari and Internet Explorer but neither are working.

I followed the help of posters on another site...

Click on Start --> Run --> type cmd and click on OK. Type this command.

ipconfig /all and press enter.

Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers

are having addresses. Click to expand...

I discovered that the I.P. Address, Subnet Mask, and Default Gateway are all without addresses. And it h... Read more

A:Trouble Connecting to the Internet

TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands, each followed by the Enter key:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.
 

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RELEVANCY SCORE 58.4

System: Dell Optiplex GX620 Windows XP 5.1.2600 SP 3

A few days ago, we had a storm come through that caused our internet connection to stop working on our desktop. The desktop is currently connected to a Linksys WRT54G wireless router and that connects to a Motorola SB5120 SurfBoard cable modem. All of our laptops are connecting to the internet properly, but for some reason the desktop will not connect. Do you know what might be causing this or how we could fix it?

Some additional information:
I tried setting a static ip address with information matching the laptop that is currently connected to the internet. This caused the local area connection to say "Connected, Firewalled" but I was still unable to connect to the internet.

I also tried setting the LAN to obtain information automatically, flushed the dns, released the ip address and attempted to renew the ip address but I got the following response:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\default>ipconfig /flushdns

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\Documents and Settings\default>ipconfig /release

Windows IP Configuration


Ethernet adapter Local Area connection (High Speed Internet):

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . ... Read more

A:Trouble connecting to the internet

Windows XP
Open up a command prompt (Start > Run > CMD)
Type the bolded commands in the command prompt window:

Reset TCP/IP Stack: netsh int ip reset reset.log
Reset WINSOCK entries: netsh winsock reset catalog

When finished reboot

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RELEVANCY SCORE 58.4

I have an older Gateway computer (about 4 years old). Anyway i have Free Wi Fi available at my apartment complex and it worked great for all these years until Windows Vista had to be reinstalled because of some bad spyware in the computer. Anyway now the internet chooses when it wants to connect and I can't even log in to my email or Facebook page, without the Page Cannot Be Displayed page. I even got help over the phone and they told me to uninstall the Wi Fi driver and reinstall it. That doesn't work either. Can anyone out there possibly know what is going on? This is actually my Girlfriend's computer. My Netbook and my BlackBerry even connect just fine to the WI FI network at my apartment.

A:Trouble Connecting to Internet Via Wi-FI

if you click start>connect to, does the router show up there?

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RELEVANCY SCORE 58.4

I am connected to VPN but when I try and connect to my home internet it keeps saying no internet connection even though there is full internet 

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RELEVANCY SCORE 58.4

Hi! I have trouble connecting to the internet. I recently reinstalled my computer's operating system to windows xp. I have a Pentium 3.06 Toshiba satellite a25-s3072. After installation, I noticed that  is not connected to the internet and there is no audio coming from the speaker. Please can anyone help me. thanks. awaiting your response.

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RELEVANCY SCORE 58.4

ok so this computer has been connecting to the internet on a regular basis as of lately it has showed me that I have limited or no connectivity. it is properly connected I have tested the cable with another machine and it checked out ok and I did all the simple things like turning off the computer then reseting the modem. running windows repair. I discovered that it was not reciving an IP adress. so feeling in over my head I took it down to geek squad for free diagnostics. they said it was probably my ethernet card so i picked one up and replaced it still nothing now they are telling me its a virus.

so I dont know how to put this but HELLLLLLLP

OS:vista home premium 32 bit
RAM:4 gb
proceser: AMD turion x2

A:i am having trouble connecting to the internet

Please download Malwarebytes Anti-Malware (v1.41) and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will... Read more

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RELEVANCY SCORE 58.4

Hello, my internet on my desktop recently stopped working so I have come here looking for some help. I have been looking all day for a solution, but have unable to find one.

Basically earlier today my internet on my desktop stopped working. Occasionally it will connect, but doesn't stay connected for long. I have a WRT54G v5 router. My desktop is a wired connection. I also have laptop(which i'm on now), and has no problems at all.

Whenever I click repair my connection it says "Cannot communicated with Primary DNS Server(192.168.1.1), below that is says Network diagnostics pinged the remote host but did not receive a response. Also my computer is running Vista.

I went ahead and did ipconfig/all

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gowavelength.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : gowavelength.com
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Networking
Controller
Physical Address. . . . . . . . . : 00-1F-C6-89-C5-F0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.... Read more

A:having trouble connecting to the internet

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RELEVANCY SCORE 58.4

G'day mates,

I have a wee bit of a problem, my Onboard LAN wont let me connect to the internet. I have spent many hours diagnosing, and attempting to correct the problem to no avail. However I am fairly sure someone with the correct knowledge will be able to guide my in the proper direction. What I've come down to is that somehow the LAN recognizes the cable being plugged in, I can ping my own IP Address, however I cant ping my gateway, that is to say No gateway is provided. I've tried everything from reinstalling drivers, tried the winxp drivers, checked bios for lan related stuff, and tried connecting directly to the modem instead of going through router.. still nothing. What exactly does the gateway do, how does it work, and Why am I not able to set one up or have it automatically detected?

A:Trouble Connecting to Internet

What router do you have?
(I know more questions)
What Motherboard? Is the lan gigabit? In the bios can you force it to 10/100?

Do you have norton or mcafee internet security, or anyother firewall type of software installed?

When you get to the properties of your lan connection is the IP address a 169.x.x.x number? Post back the answers, and it will be much easier to help

Thanks in Advance

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RELEVANCY SCORE 58.4

I am running 2 computer from a router. My problem is my main computer connected to the Internet can access all the web pages and open Internet explorer. And my second computer says when I load Internet Explorer says Failed to Load the page. What is weird is the second computer can still connect to the chatting service AOL but cant load any web pages. Why is this happening? Sorry for my last thread about IP changing........
 

A:Trouble Connecting To Internet*

Are you using a router to share the connection??? Check you internet options.

Select tools from the top of the browser and select internet options. Select the connections tab. Remove any of the Dial up and VPNs that you do not use. The ones you should get rid of are ones that say "broadband connection" and anything that has your ISP's name. THen select LAN settings and uncheck everything.

Mind you this is for a connection through a braodband router.
 

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RELEVANCY SCORE 58.4

Hi! I have trouble connecting to the internet. I recently reinstalled my computer's operating system to windows xp. I have a Pentium 3.06 Toshiba satellite a25-s3072. After installation, I noticed that  is not connected to the internet and there is no audio coming from the speaker. Please can anyone help me. thanks. awaiting your response.

A:trouble connecting to the internet using win xp

First make sure your XP install is updated to SP3. Also update your IE to v8. If you current version of XP is SP1, 1a, or 2 you can install Sp3. If your current version of XP does not have a service pack you will need to download and install SP2 before SP3.
 
Are there any yellow exclamation marks in Device Manager. If there are then right click each device and select Properties. Under the Details tab select Hardware IDs in the dropdown box. Copy and paste the first line for each device into your next post.

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RELEVANCY SCORE 58.4

Hi.

I've been having trouble connecting to the internet for like 5 days now. I'm connected to Road Runner, a Time Warner company and my other computer is working fine with the connection. (Working via router btw) Anyway, on the bottom right of the screen my where it shows my connection it shows that the computer is sending packet activity, but it isn't recieveing anything. I have Tried connecting via directly the cable modem. I have tried changing ethernet cards, switching the wires, and reinstalling all the windows Drivers. None of these seem to work. Does anybody think they can help me? If so, I would really appreciate it. Thank You
 

A:Trouble connecting to the internet

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RELEVANCY SCORE 58.4

I just formated my hard drive and reinstalled windows xp. I had a broadband internet connection before I reinstalled, but I cant figure out how to get my internet connection back now.
 

A:trouble connecting to internet

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RELEVANCY SCORE 58.4

My father recently got an old Dell Optiplex 740 desktop and has it connected with a wireless network adapter. His connection has been fine for the last few days, but today it has been giving us a lot of trouble. His web browsers won't connect to the internet despite his network reading "very good connection." I have tried using both Firefox and Internet Explorer and get the same results. Both browsers say they can't connect to the web server, despite what website I try to connect with.

The network itself is fine, I can connect just fine with my laptop (wireless) and another desktop (wired).

Trying to troubleshoot the problem myself, I found an extremely temporary fix. If I right click on the network icon and select "repair", I can connect to the internet, but his homepage (xfinity.comcast.net) will not load, but he can access his favorites just fine, and after that he can click the home button and comcast.net will load. If he closes the browser and reopens it, however, the problem persists and he can no longer load any websites.

His computer runs Windows XP (I am not sure which SP he has, but I imagine it would be SP3). His anti-virus is Norton (provided through Comcast). I already tried checking his firewall permissions and Firefox is permitted. I can't remember the exact wireless network adapter off hand, but I know it's a Netgear.
 

A:Trouble Connecting to internet

Make sure it's service pack 3.

Make sure the wireless driver is the latest from Netgear's web site.

Is this a fresh install, or one with untold amounts of old garbage?

Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 7 or Vista I prefer to use the built-in Snipping Tool.

Also show ...

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 

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RELEVANCY SCORE 58.4

I'm trying to connect to the internet on my home PC with Windows XP. It's a Belkin Wireless Networking Utility 2.1. It has a screen and it's telling me my signal strength is the best, it's secure, but when connecting to the router, it won't connect for some reason. I've been having Belkin for a while now and it was working fine; did a System Restore like 30 minutes ago because MaCatte was on my PC and it was a backdoor trojan. So, I did that and now I still can't connect to my router. Any ideas?
 

A:Trouble connecting to the Internet.

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RELEVANCY SCORE 58.4

Hello everyone,
 
I must confess that I don't know much about computers. I called Toshiba's help desk this morning and I was told that they could fix the issue for $200. The problem is I'm a student and I don't have that amount of money just lying around. I'm hoping that someone here might be able to troubleshoot for me  if possible.
 
Basically, here's the problem I'm having:
 
I rebooted my laptop by reinstalling Windows 7 and now my laptop no longer recognizes any wireless networks (i.e. at home with a password guarded connection or at McDonald's with their free WIFI connection.)  The only option my laptop offers is to connect an Ethernet cable even though my laptop's wireless switch is on.
 
How do I connect to the internet via a wireless connection?
 
Thanks!
 
Justine

A:Trouble Connecting to the Internet

Hi justin
 
Can you post the message when your computer is unable to connect at home? Please post also the computer model/brand next time.

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RELEVANCY SCORE 58.4

I have a windows XP computer attached to a wireless router and a Windows 98 computer with a wireless ethernet bridge The computers were able to connect to the internet through AOL for the past year. Last week when attempting to sign on with Win98 AOL stopped at stage 2 of sign on (connecting with TCP/IP) I consulted with AOL and after checking various settings , determined that AOL was OK. I called Lynksys and spent a total of 5 hours over two days working with technicians, with no success. When they did various pinging operations everything seemed OK, but when they tried to ping Yahoo there were no replies indicating no internet connection. Also Icould not go directly to internet useing Explorer. They gave up and suggested a Windows problem and suggested reformatting the drive and reinstalling Windows This is an old computer with a 4 gb hard drive of which onlyabout 1 gb remains. I would lose a lot of stuff if I reformatted.

Any suggestions?
 

A:Trouble connecting to internet

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RELEVANCY SCORE 58.4

And I'm SICK of it. I've had this problem since November. Back when I got my Actiontec GT704WGB router/modem(It's one of those ones that doubles as a router/modem.) My ISP is Verizon. I have McAfee is my anti-virus. Every time I try to connect it says "A connection error has occurred: The connection point has timed out." I use channel 11, have a 64 byte encrypted WEP key. Yesterday I found a neighbors connection, connected just fine, and it had a signal strength of about 40%. Why on earth can't I connect to my ONE HUNDRED PERCENT CONNECTION BUT I CAN CONNECT TO A FORTY PERCENT CONNECTION?!(Sorry I've been really frustrated.) EVERYTHING can connect to my router EXCEPT my PSP. MY PS3, my parent's computer, my smartphone AND my DS can all connect Here's a list of what I've done:

Opened ports in my router: TCP: 80, 443, 5223, 10070, 10080
UDP: 3478,3479, 3 658,10070
MAC filtering
Turned off firewall
"Power Washed" my modem
Turned off my WEP encryption.(When I do this and try to connect my PSP my PSP gives me a long message basically saying: "Check your internet's security settings.")
Tried to update my Modems firmware.(today, and it wouldn't update so I assume it's fine.)

Before I got this new router I could connect perfectly fine with my old separate router and modem combo. Please help me. I'm at the end of my wits!
 

A:Having trouble connecting to the internet with my PSP.

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