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T470 will not power up

Q: T470 will not power up

Hello,I have a T470s that will not power up. I have had the laptop for 6+ months and it was working Friday with out any issues. I come in on Monday and go to power it on and all i get is a bunch of tones/sounds out of it. If i hit the FN key it will make a different set of sounds when then when i power it up. I have tried the reset button on the bottom of the laptop, which has not helped. It currently is running Windows . Any help would be appreciated. UPDATE: I did further research on this and the error code is a 0001 and it is showing as a System Board Error.

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RELEVANCY SCORE 200
Preferred Solution: T470 will not power up

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RELEVANCY SCORE 51.6

Device: T470 (Type 20HD, 20HE) Laptop (ThinkPad) - Type 20HEIssue: While the laptop is not plugged in the user recieves a persistent pop up every 5 minutes. The header of the pop up states "AC Power Check" and the body states "Please ensure your laptop is plugged in to a power outlet." The laptop has two fully charged batteries and 5 hours of battery life left. Is there a way to disable this pop up or is this indicative of another problem?  Thank you 

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RELEVANCY SCORE 51.6

Hi,I have Thinkpad T470 I've been using for 1.5 years. I installed new SSD a year ago and didn't have any issues. Today I tried to install one more memory into an empty slot. I disabled internal battery in BIOS, turned it off, dissembled and put a new memory in. But after that the laptop doesn't start up. Power green button doesn't blink. Tried to remove that added memory - no luck. Tried to reset CMOS - no luck. What else can I do? I think it's still under warranty but I'd like to try everything myself before that. No sure how fast support is in Lenovo though. Thanks

A:T470 no power after RAM install

Have you tried to connect AC power adapter and then power it on?

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RELEVANCY SCORE 50.8

Shutdown don't work on my windows 10 1709, laptop go to restart.

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RELEVANCY SCORE 50.8

I bought a Lenovo T470 a couple years back with Win 10 for school and its been working great with absolutley no problems. Then last night i get home from work and go on to do school work and a message pops up saying battery not charging. It has the icon showing it recognizes that the charger is plugged in. Also the light on the lenovo logo is blinking 3 times red and repeating. When i unplug the charger it stops blinking. So I thought it was the charger, got out my multimeter and check it and it reads normal on both sides of the charger. Then I thought i needed a new battery but it wont even stay powered on with the power cord plugged in. So now it is dead and even with the charger plugged in will not turn on. Not even the power button light will illuminate. This laptop has been great to me and this happened out of the blue im hoping there is a way to fix this problem. And I also tried taking battery, unplugging it, hold power button for a reset. Nothing changed. Anybody have any ideas? 

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RELEVANCY SCORE 50.8

So I just recieved my T470 today, and I eagerly wanted to at least boot it up, but much to my surprise, when I plugged the cable in, I recieved no indication that it was plugged in or charging whatsoever. No green light anywhere, no heat, no nothing. I've tried various outlets, a different cord for the brick to the outlet itself, I checked out the battery on the inside and out to make sure it was all connected, etc. To say it's disatisfying is an understatement. Unless I can quickly get a cable before classes start (in one week), planning on a full refund because this is beyond disappointing to not be able to even using the dang thing.Edit: I have no proof it could be the power brick either, considering since there's no real way I could tell whether it's something with the motherboard or something like that.Edit 2: Tried another Thinkpad's power cord and brick, didn't charge or even show an indicator that it was charging (no green lights). Probably just gonna RMA it and hope for the best.

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RELEVANCY SCORE 50.8

If I wanted to charge a USB C device from the USB C output of the T470 what are the voltages and amperages available? 5V @ 3A ? 19V @ ??A ? This is not about charging the T470.

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RELEVANCY SCORE 49.6

Received a new T470 a couple of weeks ago, but having issues when running off battery (internal + 3 cell): 1. Power Bridge failure: sometimes if I unplug machine and run off batteries, then remove the external battery, the machine shuts off immediately rather than switching to the internal battery. This occurs 1/2 or 1/3 of the time. 2. When booting machine (if machine is unplugged, running on battery): sometimes it hangs indefinitely at Lenovo splash screen (i.e. with endlessly spinning icon). Only way out is to reset machine by punching reset button on the back. (Note: #2 occurs always after #1 occurs, and 1/2 or 1/3 of the time on a regular reboot). 3. However: boot hang never occurs if booting while machine is plugged in OR if external battery is removed (i.e. running with the internal battery only). Boot hang only occurs if booting off batteries and external battery is installed. I called Tech Support, they sent a new internal battery, but that makes no difference. They also said it might be a faulty system board, but I ran full Lenovo HW diagnostics and all tests passed successfully including mother board test. Also tried a complete factory reset (Windows 10 x64), loaded all latest updates & drivers incl. latet BIOS (1.30), which I reset to default values (F9). Problem still persists. Anybody else experiencing these issues?

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RELEVANCY SCORE 49.2

Hello everyone,  Trying to purchase an extra charger for the Lenovo Thinkpad T470 (which was bought in the US) and would love to know which one I can order locally, from Lenovo India.  These are the chargers are available and I can either buy an USB type C charger or the slimport charger, right?  https://www.lenovo.com/in/en/accessories-and-monitors/chargers-and-batteries/chargers/Lenovo-45W-AC-...https://www.lenovo.com/in/en/accessories-and-monitors/chargers-and-batteries/chargers/Lenovo-65W-AC-...https://www.lenovo.com/in/en/accessories-and-monitors/chargers-and-batteries/chargers/PWR-ADP-BO-USB... This is the one that came with the laptop (USB type C):   Would be great if you could please suggest what would be a good buy for this laptop or if it's better to buy a charger from Lenovo USA.  Thank you for  your time.

A:Recommended power adapter/charger for Lenovo Thinkpad T470

I would buy the USB-C, thinking if or when I replace the laptop, the USB-C charger is more likely to work as a spare.  As far as wattage, the 45W will be lighter, but 65W may charge some devices faster and is more likely to be compatible with any replacement.  (I am not suggesting that you are going to replace the laptop soon, but things happen and situations change.)  

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RELEVANCY SCORE 48.8

HiI have flashed the SPI with different fw a few times and the platform booted.I wanted to flash the original dump again and it worked properly.I made another try (different fw) and it didn't boot so I wanted to flash the original dump again but it didn't boot at all.The way it behaves is as follow: * With AC and DC: the power button blinks three times and doesnt boot.* With DC only: it wont boot at all* With AC only: it wont boot at all

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RELEVANCY SCORE 48

I've spent hours researching this annoying feature. If I leave the machine in sleep/hibernate state for more than about an hour and then open the lid, only the Lenovo logo is shown. CAD combo restarts but again only the logo is shown. I need to press the power button once, wait a few seconds then press the power button again. Then the laptop starts normally. The attached file shows my power settings. I appreciate any assistance. I have this problem whether I have my Wacom Pro S tablet attached or not. The laptop is brand new.


























Capture.PNG ?58 KB

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RELEVANCY SCORE 44.8

Hoping this problem will be noticed by more people, the original post on this issue came from:https://forums.lenovo.com/t5/Linux-Discussion/T470-Linux-Power-Bridge-wrong-discharge-order/td-p/365...https://www.reddit.com/r/thinkpad/comments/63odjr/t470_battery_order_question_internal_discharges/ Brief description: same problem with OS including Win 10, Ubuntu 16.04, Gentoo etc. The internal battery always gets discharged first regardless its remaining power, which is generally harmless but seems not so good for the internal battery life. With my own T470 machine, updated with the latest 1.29 BIOS, this problem remains. According to searching results online, this little bug came with early versions of X's and T' including T460. PS: this issue had been successfully fixed with T460 via BIOS update 1.26, hoping it would be fixed with T470 sooner or later. Best regards. 

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RELEVANCY SCORE 33.2

I'm looking for upgrading my existing SSD with encryption. Would ThinkPad drive password and BIOS cryptographic extension work with new series of Intel FDE SSDs like 910?  

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RELEVANCY SCORE 33.2

Hey guys,  im new to the forum and looking to jump into the t470. i currently have a t520 which is dated. due to cost im looking to get the version with a HDD. i personally do upgrades my self.  i have read that all you need is a cage/kit for the m.2 ssd to sit in for the t470? is it possible to change from HDD to sdd or the new nvme m.2 ssd?   

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RELEVANCY SCORE 33.2

I have a T470 with 256 SSD drive installed. Is it possible to add a second drive, specifically HDD ?Thanks

A:T470 256 SSD add HDD

no. StorageSystem has one HDD slot or one M.2 2280 slot exclusively for storageSome: HDD / SATA 6.0Gb/s, 2.5" wide, 7mm high, Active Protection SystemSome: SSD / SATA 6.0Gb/s, 2.5" wide, 7mm high (e.g. xxxGB SSD)Some: M.2 SSD / PCIe NVMe, PCIe 3.0 x 2, 16Gb/sSome: 128GB M.2 SSD / SATA 6.0Gb/s, in WWAN slot as 2nd Storage Reference:http://psref.lenovo.com/Product/ThinkPad/ThinkPad_T470 Maybe you could add M.2 2242 SSD sata in the WWAN slot. https://download.lenovo.com/parts/ThinkPad/t470_frubom_20170426.pdf

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RELEVANCY SCORE 33.2

Hi all, My T470 has M.2 SSD, but I'd like to be able to install standard 2.5" SSD I have. What's the part number of a cable that I need for that? Couldn't google it. Thanks













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A:T470 with 2.5" SSD

HiFRU 00UR495 - HDD/SSD cablehttps://download.lenovo.com//Images/Parts/00UR495/3.jpgBTW, how does the "WWAN" mention in the thread title match the message content? )

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RELEVANCY SCORE 33.2

I'm looking for upgrading my existing SSD with encryption. Would ThinkPad drive password and BIOS cryptographic extension work with new series of Intel FDE SSDs like 910? 

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RELEVANCY SCORE 33.2

Hi,My fingerprint reader wont work in windows 10 1803,it says device cannot start (code 10)I have read several forum posts about this and the solution seems to be to roll back to an old driver, then reinstall a new one but the links dont have the older driver listed anymore.could anyone help me with this? Thanks the driver that might work is a 26mb driver

A:t470 fpr

Hello and welcome,
 
The older versions are still on the server.  Copy the link to the current version and replace the file name with whatever version you're looking for.  They're listed at the bottom of the readme.
 
I don't encourage this... try it at your own risk... Well, it's not BIOS. A driver is probably safe to fiddle this way.  Still, you're on your own
 
Z.

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RELEVANCY SCORE 33.2

My Lenovo T470 has 2 batteries. The second battery (the external one) is charged with 79% but my laptop doesn't use this battery it only uses the first battery. It keeps showing "and not charging" even if the charger isn't plugged in (as you can see in the first picture). In the second picture I've plugged the charger in and it still says "and not charging". Does someone knows the solution to this problem??  

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RELEVANCY SCORE 33.2

Hi, I do not know much about computers at all, but I need more space on my T470 for college I wanted to upgrade to a 1TB Samsung 860 evo, this one specifically: https://www.bhphotovideo.com/c/product/1382499-REG/samsung_mz_76e1t0b_am_860_evo_1tb_internal.html?a... I just wanted to double check that this will fit the form factor/ interface of the T470 laptop before I buy it.  Thank you,Nick

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RELEVANCY SCORE 33.2

Hello, I bought a lightly used T470 with 256gb PCIe SSD and just received a "new" 512gb Samsung PM961 PCIe SSD pulled from a new laptop. I've downloaded the recovery media to USB drive and was planning on just doing a fresh install of everything after upgrading the SSD.This is my first time to replace SSD or hard drive so I'm sorry for these basic questions, but:1) If I'm planning on selling the 256gb SSD that is coming out what should I do to wipe it or prepare it for someone else?2) Is there anything I should do to the replacement 512gb SSD after installation to ensure it is clean either before or after re-installing windows?3) Is there anything else I should be aware of or that I should think about since I'm doing this for the first time? I also have a new internal battery (it did not originally have one) and a WWAN card that I'm going to install. Should I do these in stages (SSD and Windows install first, then internal battery, then WWAN card) to make sure all is working properly? Thanks very much 

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RELEVANCY SCORE 33.2

Hi,I have a problem,when I press FN + F1 ,don't appear to be working. And the FN + F2 it locked.The FN key just like Thinkpad 25.Driver is the latest version.Anyone have a solution or are experiencing similar issues? Thanks.

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RELEVANCY SCORE 33.2

Hello, I just ordered a second-hand T470 with a 256gb PCIe SSD and I plan on upgrading to a 500gb or 512gb SSD but trying to decide which way to go. I'm quite a novice regarding this stuff, so please forgive me. I think I read somewhere that due to the way the drive is connected a M.2 PCIe SSD may not be noticeably any better than a 2.5 SSD. Would that be correct?  I would be doing mostly basic small business computing- Excel (nothing complicated), Quickbooks, multiple browsers, Outlook, email, etc. The laptop is a t470, FHD touchscreen, i5-7300, 8gb, 256gb PCIe and I plan on adding and utilizing a WWAN card.I currently have a 3-yr old Samsung 840EVO 2.5 SSD in my T420 that I could possibly just use or could purchase a new Samsung 850EVO/Pro 2.5 SSD or 960EVO/ Pro M.2 PCIe. Any suggestions? Value is a factor. Also, I've read that only certain part numbers of the EM7455 WWAN card will work with the newer T470. Can anyone verify what I need to look for? Thanks for your help

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RELEVANCY SCORE 33.2

Hello, I would like to upgrade my stock 1x8GB 2400 MHz module to 2x16GB.There are two options I am considering: 1. Kingston 32GB DDR4-2400MHz SODIMM CL14 HyperX Impact Black Series (2x16GB)2. Crucial Ballistix Sport LT 32GB Kit (2 x 16GB) DDR4-2400 SODIMM I would like to go for the Kingston because of lower CL, but it is not listed on Kingston website as compatible with T470 - i can't see why. Could there be any problem with that memory in T470?The second one is listed as compatible on Crucial website. Thanks for any help.

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RELEVANCY SCORE 33.2

Hi All, i currently have a T470, and am having difficulty using the ALT Key in combination with numerical input to create special characters. Looking around the net i cant see anyone who has reported this issue. as an example i'm trying to use ALT + 0160 to input a space for a program, but using the laptop keyboard i have no response, however if i plug in a USB full size keyboard then use this coding it works perfectly fine. as i work away from home/office for about a 3rd of my time i cant easily carry a keyboard around with me whilst programming. has anyone come across anything similar or have any thoughts on how to correct this problem. Cheers  Robin

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RELEVANCY SCORE 33.2

Hi, we have several devices T470 with the popup at win7 startup.All updates were installed.via system updateAlso the ThunderBolt SW and FW were installedAll windows updates installedThunderbold is enabled in BIOS. Any solutions here?At the moment we have 5 devices with this issue. KRThomas

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RELEVANCY SCORE 33.2

Hello, am thinking of upgrading my old 24" ThinkVision 1200p monitor to a bigger 27" P27h 1440p monitor, but will the Intel HD 620 be able to handle 2460x1440 resolution? I tried last week a 4K monitor, and the whole system just slowed down, almost not usable, but would like a bigger and better screen, and at 27" 1440p is the minimum I think a screen should be to get decent PPI without scaling. Will be conected to my Thinkpad 25 through the ultra dock with display cable, only the external monitor will be used, turns off the laptop screen, and only one monitor. Will mostly just be using office apps, but also web, youtube, video and photo edit casual gaming (like AOE and Starcraft II).

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RELEVANCY SCORE 33.2

Hi all, My T470 has M.2 SSD, but I'd like to be able to install standard 2.5" SSD I have. What's the part number of a cable that I need for that? Couldn't google it. Thanks

A:T470 ssd and WWAN

HiFRU 00UR495 - HDD/SSD cablehttps://download.lenovo.com//Images/Parts/00UR495/3.jpgBTW, how does the "WWAN" mention in the thread title match the message content? )

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RELEVANCY SCORE 33.2

Hello Community, I have the following question. I just got a T470 Lenovo ThinkPad (Product Name: 20HES18R0H, LENOVO_MT_20HE_BU_Think_FM_ThinkPad T470). System comes with 8GB's RAM (DDR4, 2133 MHz, Part Number: RMSA3260ME78HAF-2666, Manufacturer: 0443, as reported by dmidecode). I would like to extend system's memory by getting 8 more GB's. The question is what are my options? In order to avoid problems, I believe that I must buy a memory card that matches my existing one. Thus, what are my choises? Which memory cards do you recommend? Thanks.

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RELEVANCY SCORE 33.2

Hi all, I'd like to reach the happy or not so happy Thinkpad T470(p) users. I've just had to return mine due to cracking soung on power on (since it was new I didn't try to disassemble it taking the risk of losing my warranty, so I don't know what was the reason for that). So I'd like to know if it is a freqent problem or I was just unlucky? Did you encounter this or similar problems with assembly, mechanics, electricity etc? Thanks.

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RELEVANCY SCORE 33.2

Hi, Is the T470 compatible with ECC ram, such ashttps://www3.lenovo.com/sg/en/accessories-and-monitors/thinkcentre-and-thinkstation/rdimm-memory/MEM...orhttps://www3.lenovo.com/sg/en/accessories-and-monitors/thinkcentre-and-thinkstation/rdimm-memory/MEM... ? If not, for which Lenovo computer are those ECC ram compatible? Best regards 













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A:Is T470 compatible with ECC ram?

No.  P51 and  P71 (mobile workstations) are compatible with ECC.  You need a  xeon CPU

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RELEVANCY SCORE 33.2

Hi,My T470 is a year old and I would like to add an SSD to it so that I can run virtual machines. I've read that the mSATA form factor isn't compatible with the T470 and that the M2. Sata is the only compatible form factor. Is this true? Many thanks,lionel

A:Adding an SSD to my T470

Storage:System has one HDD slot or one M.2 2280 slot exclusively for storageSome: HDD / SATA 6.0Gb/s, 2.5" wide, 7mm high, Active Protection System?Some: SSD / SATA 6.0Gb/s, 2.5" wide, 7mm high (e.g. xxxGB SSD)Some: M.2 SSD / PCIe NVMe, PCIe 3.0 x 2, 16Gb/sSome: 128GB M.2 SSD / SATA 6.0Gb/s, in WWAN slot as 2nd Storage, mutually exclusive with WWAN and WiGig Reference:http://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20T470/ThinkPad_T470_Platform_Specificatio... (1) The HDD slot is spinner or 2.5 inch SSD.(2) PCI/e slot is M2 2280. 1 or 2. Not both. (3) WWAN slot, if available is mSata 2242. SATA only. Also known as NGFF, next generation form factor.

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RELEVANCY SCORE 33.2

Need to create a FedEx shipping label for the laptop and so would love to have the approximate dimensions, if possible.. Is there any other external packaging for the Thinkpad box? Or is this the box that gets delivered?  Many thanks!

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RELEVANCY SCORE 33.2

Hello,Is it possible to upgrade the processor/motherboard of Lenovo t470 laptop from i5 6200U to i7 6600U?I know that the processor is soldered on the motherboard so both need to be replaced. I just wanted to upgrade it to a faster cpu and still use everything else in the laptop..... memory, hard drive etc.Thanks

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RELEVANCY SCORE 33.2

Hello: I'd like to buy a 16 GB (2 x 8GB) RAM kit for my ThinkPad T470 (SKU # 20JM000CUS) Is this Crucial SKU compatible:CT2K8G4SFS824Ahttp://www.crucial.com/usa/en/ct2k8g4sfs824aDDR4 PC4-19200 ? CL=17 ? Single Ranked ? x8 based ? Unbuffered ? NON-ECC ? DDR4-2400 ? 1.2V ? 1024Meg x 64 ? I searched but I couldn't find any compatibility information for the T470 on the Crucial website. Thanks in advance

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RELEVANCY SCORE 33.2

Hi All, I just turned on my t470 today and after 10 minutes or so, the fan started blowing like crazy (100% fan speed).When I checked the task manager it had about 4% - 6% cpu usage.The air that gets blown out from the side wasn't hot (rather cold actually). The bottom of the laptop wasn't hot either, neither was the surface it was on.I did a BIOS update (was already up to date as far as I know) and a power management update.Problem however still persists.It start immediately when the laptop is switched on (before windows loads). I don't know what to do. Can anyone advice me? Kind regards, J. Diks

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RELEVANCY SCORE 33.2

Been a T owner off and on since the IBM days.   T's just last so back again and picked up a nice refurb T470.   However, unexpectedly I never even considered that the light (bezel or keyboard) was optional.   Thus, I chatted online with a Lenovo rep who said I would have to post to the forum as there is no direct email for comment.   Okay, everyone can now laugh at me...and say, you committed an ID 10 T error and always review ALL specs. No problems with the machine, infact, it appears practically brand new - replaced a i5 Alienware 13 (3yrs and down hill after 1yr).   But, I honestly expected the keyboard to light up - nope, that is an optional feature.   Maybe I was just lucky before, but I thought the light feature was standard for the T series as a business laptop on the go.   Not returning the machine...and I do think the keyboard can be upgraded to the backlit? Thanks Lenovo for making a strong laptop ... been a T series Thinkpad fanboy for too many years to note.   Didn't want everyone to see my hiccup on my part, but, I do miss the Light. Sincerely, NormPierre SD

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RELEVANCY SCORE 33.2

I am currently the happy owner of a T430. I have 750gb SSD in my HDD bay, 250gb SSD in the M2 bay and a 1.5 TB harddisk in the DVD slot. I need, as you can see, a lot of storage capacity. I would like to by a new laptop - preferably Lenovo T470 (TPs have served me extremely well since its inception). Now, it appears I cannot get so much storage in a new T470. Samsung recently announced 970 EVO NVMe M.2. with 2TB. I was wondering if I can install this in a T470 and how I can possibly add to this. So, my basic question is, how much of what storage can I put in a new T470 as it currently stands.

A:T470 - hopw much SSD can I put into it.

Hi,
 
I'd expect that 2TB SSD to work as long as it's 2280, PCIe,  and you have the SSD mounting bracket and cable in the T470.  But that's just an educated guess at this point.
 
The 470 also has a 2242 m.2 SATA slot (the WWAN/SSD slot) that can be used to add capacity.  To my knowledge the largest available is 512GB.
 
Minor nit: your T430 has an mSATA slot, not m.2.
 
BTW, your post subject doesn't seem to quite match the content.
 
Z.

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RELEVANCY SCORE 33.2

We just received our first T470 laptop and it came with Nvme drive THNSF5256GPUK. I'm having a hard time install windows 7 on it. I'm able to create a bootable windows 7 with Usb 3.0 drives but when I go to select hard drive, there is no hard drive listed there. Anyone else had this issue? Were you able to sucessfully install windows 7 on T470? I did install the KB2990941 to the boot.wim and install.wim.Thank you

A:T470 with Windows 7?

Try this, boot up to the Windows Installation USB, and then at the welcome screen  press Shift + F10 and it should open a command window. In the command window type:   diskpartAt the DISKPART> prompt, type:  list disk You should get a display showing the available disks, most likely the SSD will be Disk 0 if the only drive install, but if not note the Disk number of the SSD and replace the x in the command with that number. Type: select disk x     which should return "Disk x is now the selected disk"Type: clean Close the command window and proceed with the installation and see if it will complete normally. Good Luck,   

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RELEVANCY SCORE 33.2

Anyone experience their T470 being hot while suspended? I should note that I'm using Linux, but from reviewing dmesg the laptop is suspended on lid closed. The red light pulsates, but the CPU gets hot. First noticed after pulling it out of my bag, and it was very hot. Kernel dmesg shows it waking up when I open the lid, but obviously not everything is powering down how it should. I haven't tried with Windows yet, but would it make a difference? I thought suspended was suspended. But perhaps I'm wrong.  I'll be able to try with Windows in 2 weeks or so. Thanks. 

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RELEVANCY SCORE 33.2

I'm about to get a T470 and would like to just transfer the SSD and RAM from my T460 into it (running Linux, so there's no Microsoftian you-can't-do-that nonsense).  Question: Is the older RAM compatible with the newer model? Or do I need to buy new RAM?













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A:Can I use the RAM from my T460 in a T470?

The T460 uses DDR3L chipset whereas the T470 uses a DDR4 chipset.  These aren't backwards or fowards compatible, so you'll need DDR4 SODIMM memory. 
 
As for storage, both run on the SATA or PCIe interface, so you'll be fine there. 

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RELEVANCY SCORE 33.2

Is it possible to use a USB C-to-DisplayPort adapter and the DisplayPort connector on the Pro Dock at the same time ? I called tech support and was transferred back and forth and noone knows.

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RELEVANCY SCORE 33.2

Hi,I have a T470 with 8Gb ram. In order to upgrade to 16Gb (8Gb×2), I intented to buy this 8Gb ram :http://www.samsung.com/semiconductor/products/dram/pc-dram/ddr4-sodimm/M471A1G43DB0?ia=2429 Will it be fully compatible? Thanks a lot for your help

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RELEVANCY SCORE 33.2

We had a motherboard go bad on a T470.  We had service guy come out and replace the board.  But now I am trying to re-image the laptop with Windows 7 and I am unable to do it.  I am unable to get any logs because the usb drives are not installed at the point it fails.  I have reached out to our higher IT people and they have no clue.   Any Ideas?

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RELEVANCY SCORE 33.2

I have Windows 10 and T470 but quite often I have problems charging my PC. I plug in and nothing happens, sometimes it helps to "play" with computer and adapter.  I have feeling that it is more software related issue, any one also has this? BR,User  

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