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programs not showing up in safe mode

Q: programs not showing up in safe mode

in this thread this guy was was helping me with something. i d/l the programs (killbox is on the desktop, procexpnt is in a folder) then went into safe mode, and neither of them are on the desktop.

Preferred Solution: programs not showing up in safe mode

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A: programs not showing up in safe mode

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I booted up Poser in Safe Mode and it works. Yet, everytime I try to boot it (or any other OpenGL program) in Normal Mode I get a system freeze.

What are the differences between Safe Mode and Normal Mode? Could it be that Safe Mode uses less exe files?

My System:
E8400 @ 3.0ghz
Western Digital 500gb HDD
HIS Radeon HD3870x2
Patriot 4gb @ 800mhx 4-4-4-12
Gigabyte DS3L
Rosewill 600w
Raidmax Smilodon
Windows Vista x64

I have Catalyst 8.8 drivers. Anything newer than that results in a system crash.

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Below is my DDS log. Attached is my attach file. Even in safe mode, my internet explorer and firefox seem to be hijacked and taking me to different sites.

DDS (Ver_09-03-16.01) - NTFSx86 NETWORK
Run by Donald Ford at 11:29:46.42 on Tue 04/28/2009
Internet Explorer: 8.0.6001.18702
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.1982.1396 [GMT -4:00]

AV: Rising Internet Security *On-access scanning enabled* (Outdated)
FW: Rising Internet Security *enabled*

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
C: ... Read more

A:Internet only in safe mode and normal mode won't run antispyware programs

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

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Hello my name is Dave and I am new to this forum, I have a laptop that has a programme only allowing a black screen with Safe Mode in each corner with Windows Vista ™ Home premium (6002.vistasp2_gdr.101014-0432 Service Pack 2) in the middle at the top of the screen. I cannot get to my desktop, cannot get the programmes button to come up, cannot start task manager. This also happens in any type of safe mode.

Suggestions of how to proceed welcome.

I have read your advice before and it has helped me so hopefully you can again.

A:screen showing safe mode

Hi davekorg,

Welcome to Virus/Trojan/Spyware/Malware Removal (VTSMR) forum. I am going to assist you with your problem.

Please tell me if you have a x64 bit system or a x32 (x86) bit system.

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Hi i have unfortunately acquired spylocked.. have looked at the remove spylocked guide posted on this site but am having problems carrying out the instructions because after rebooting the computer in safe mode SmithFraudFix does not show up on the desktop. i have XP home edition and have tried using the F8 method and msconfig to enter safe mode and tried both user profiles. Can anyone advise why SmithFraudFix is not showing up?

A:Smitfraudfix Not Showing Up In Safe Mode

Did you check to see if it was on your desktop after downloading and BEFORE you rebooted to safe mode? Super Antispyware has had success removing Smitfraud infections. Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds. http://www.superantispyware.com/

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I was trying to repair something on my main computer, but I have to go into safe mode to do so.

Regardless of what I was trying to do, my question here is why wouldn't my taskbar show up in Safe Mode?? I've tried several times with the same result. It won't even bring up the windows menu when I press the Windows button. Why is that? Also, is there another way to get into the control panel without going through that?

A:Taskbar not showing in Safe Mode

Can anyone help?

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Can anyone help? This is an old computer- but I have always been able to use it. My daughter decided to "borrow it" and it hasn't been the same. I downloaded "hijackThis" and here is what it showed: Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:05:20 PM, on 11/2/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18319)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exeC:\Program Files\Gamevance\gamevance32.exeC:\Program Files\QuickTime\QTTask.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\MyWebSearch\bar\1.bin\M3SRCHMN.EXEC:\Program Files\Java\jre1.6.0_07\bin\jusched.exeC:\Program Files\Windows Sidebar\sidebar.exeC:\Program Files\AIM6\aim6.exeC:\Program Files\AIM6\aolsoftware.exeC:\Windows\system32\wuauclt.exeC:\Program Files\Internet Explorer\IEXPLORE.EXEC:\Program Files\IObit\Advanced SystemCare 3\Awc.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\Windows\system32\Sear... Read more

A:Computer Infected? Keeps showing desktop in safe mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Please download OTL from following mirror:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedIn the upper right hand corner ... Read more

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This morning I saw the latest Windows 7 updates on an old computer I have (A VM running in XCP-NG) to run an old version of Confluence Wiki but that's not really important.
After installing the updates and rebooting the VM is so slow that it looks frozen at times. I restarted it in safe mode to remove the updates but when I access the Windows Updates list from Programs and Features it shows "No updates installed."
Has anyone else seen something like this? I have backups of this VM so I'm working to restore from a backup and before you ask, I know - I have to update that Win7 machine to a more recent version of Windows.
Thanks in advance and best regards.

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Hi Guys,
I'm trying to run a Spybot and Adaware scan in safe mode. i have 3 users accounts on my Xp home machine all are administrator accounts, but when i boot in safe mode only one user account shows up along with an Administrator account.I want to scan all 3 accounts in Safe Mode.any ideas?


A:Username not showing up at login screen in safe mode

worried as to why you are scanning in safe mode.

safe mode is just that safe mode, it'll probably come up clean by virtue of being in safe mode.

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The other day I started having weird problems with firefox and ie windows popping up with pages... I knew something was up and ran spybot. After it said it found some trojans, I told it to fix them. After fixing them, I reset the computer. Since then... no programs run.. I can't get on the internet, I can't run anything. I can view files... but that's it.

I've tried running EVERYTHING spyware/virusware/malware related, but absolutely nothing happens. When I am looking at my task mgr and try to run something, It doesn't even show up as trying to open.

When I try to right click on something to run it, I am given a "run as" option, but it just asks what profile to run it as and then nothing happens.


Oh... I can't go into safe mode either.. I get a black screen with the 'safe mode' in the corners... nothing else but sp3 version.

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I am using VNC to connect to a remote computer.

There are time I need to boot to safe mode but then I do not have access to the cpu as it does not the start VNC setvice.

If I am at the computer In safe mode I can manually start it and it works fine.

How can I add that program to the list of services or programs loaded in XP Safe mode?


A:Safe Mode And Programs

I've searched and couldn't find anything. Maybe I'm wrong but I don't believe you can. The whole purpose of safemode is it's a diagnostic tool to help troubleshoot issues. That's why it loads with just the bare necessities and drivers.

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Would be grateful for any help on my problem - suspect may be from something nasty from my son accessing soccer on P2P site Sopcast.

Mid last week all printing stopped to wirelessly enabled Kodak all-in-one printer - tried de-installing then re-installing drivers etc. pc has also been running much more slowly for past week or so.

Yesterday problems occurring with IE and Opera browsers not opening then all Microsoft programs couldn't be accessed - started to open when icons double clicked but then closed immediately or no response to double click. Looks like any .exe file not working when normal boot but opening OK when in safe mode.

Any help you can offer would be gratefully received.

Thanks, RHepneil

DDS Log:
DDS (Ver_10-12-12.02) - NTFS_AMD64 NETWORK
Run by richard at 19:10:48.15 on 31/01/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.3839.3145 [GMT 0:00]

AV: avast! Antivirus *Enabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Enabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalSe... Read more

A:programs won't run unless in safe mode

Hi, appear to have found a solution to this.

I found a response to a similar problem on another forum where user had thought he'd been infected by something only to discover that Threatfire was causing .exe files not to load. There are also some reported problems with Threatfire having conflict issues with Avast (which I also run).

I uninstalled Threatfire in safe mode and rebooted - everything loads perfectly and applications open up fine. It's also way faster than it's been for some time and reintsalling my Kodak printer software has been OK so suspect Threatfire was causing most of the headaches.

Not sure if this solution makes sense to more technical folks on this board but it seems to work for me!


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i am trying to clean my computer as thouroughly as possible as it has been a very long time since anyone has bothered.
is there any disadvantages to running spybot, ad-aware, scan disk, defrag or ccleaner in safe mode? can you generally get better results when this is all done in safe mode? should safe mode scanning/cleaning be done regularly or only as needed when the regular stuff does not do the trick? thanks

A:Running Programs In Safe Mode

What Safe Mode does is to run your operating system with only the most essential modules; this can save time when running scandisk or defragging, becuase fewer programs attempt to access the various files on the disk which causes these two programs to restart. At times, you will also need to run your AV in Safe Mode when it cannot quarantine a virus because other applications are accessing it and therefore Windows protects it.
If your computer is gunked up (forgive the technical language), then running all the applications and utilities you mentioned in Safe Mode for the first time might speed up the process. Normally, though, you can run these in regular mode.

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I have this problem for 5 days ago from now. I'm running on Vista home 32bits. I can't open programs when I boot in normal mode. They appear in the task manager, but they don't show up. I've tried Steam, WoW, Firefox, IE etc... The only program that works perfectly, and this is weird, is Skype. This one works. I've tried planty solutions that Ive found around the internet,I don't remember them all, but none worked. I've tried the registry thing. I've tried the .exe fix, it did'nt work.

Everything works in Safe mode(Firefox, Steam, etc) I first thought it was my anti-virus (Live Onecare) but no, it wasn't(I uninstalled it). I've disable startup programs with msconfig, no chance this way neither...Even a backup restore failed.

I'm sorry for my bad english, i'm trying to be clear as much as possible. Leave me feedback for more details! I really need help

Thanks and this is much appreciated.


A:I can't open any programs unless in safe mode


after that if it does not work run your anti virus full scans but may not be very helpful in safe mode post back if you suspect anything and click report button and ask to move to malware/virus forum

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I am having problems with some of my Antivirus/Antimalware software. I was told by my IT guy to run it in safe mode. When I boot in safe mode there is no start menu and no way to access any programs. How can I get to my programs. I tried a command prompt to open task manager. There is no explorer.exe listed. Any help is appreciated.

A:Can't access any programs in safe mode

Hi Maestro,

If you are thinking on uninstalling your antivirus program,
you can create a shortcut from your desktop directly to the programs and features.

right click on desktop > select "NEW" > then select "Shortcut".
on the window, type "appwiz.cpl" without quote. then Enter.

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my computer was working slowly so i tried restarting it and now unless in safe mode nothing will launch. How would i fix it and what is the problem. I tried restoring it and that didn't help.

A:programs not opening in unless in safe mode

What happens? When you click on a link, it does nothing or it asks you to select a program to use?

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This is my friend's laptop that was running slow and having a lot of issues. He gave it to me to fix up, but I believe there is a much bigger issue. Here's what I've done so far:
Installed and ran TuneUp Utilities 2012. Defragged and fix issues with the registry and hard disk (via TuneUp's Disk Check). All bad sectors removed. This sped up the computer considerably and fixed the boot failure issue.
Installed and ran MalwareBytes Anti-Malware. Removed 72 bad files, but 5 remain that cannot be removed. They are 5 instances of PUP.DownloadnSave (1 file, 4 registry key).
The Problem: After booting the computer normally, when I try to open My Computer, Control Panel, and any system folder, I get an error message. "explorer.exe  Windows cannot access the specified device, path,or file. You may not have the appropriate permissions to access the item."
I also had to create a new user name and migrate all of the files from the old user name to the new one because the old name would give an error when I tried to log in.
DDS (Ver_2012-11-20.01) - NTFS_AMD64 MINIMAL
Internet Explorer: 9.0.8112.16464  BrowserJavaVersion: 10.15.2
Run by Kenroy at 14:08:49 on 2013-03-21
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.5883.4829 [GMT -4:00]
AV: Norton Internet Security *Enabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1AC... Read more

A:Cannot open programs unless in safe mode

Hi  mgb856
I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible.
White Warrior

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Hi, i am new to this forum and i have a pretty big problem with my computer. Dell Dimension 4550, windows xp home edition, service pack 3.

I first encountered the problem when i was bombarded by a ton of popups of random things in internet explorer, but i use opera as my main browser. so that was odd. The popups then turned into an automatic installation that looked to be authentic windows security center, but was a fake, and i could do nothing about it. if i ended the process, another would start.

The popups have now stopped, i ran superantispyware and found many viruses. I fixed all, but when i log onto windows, i get error messages of missing .dll files: ntuser.dll, calc.dll, sinuvili.dll, pofutuva.dll.

Another problem is my safe mode. when i attempt to run, a blue screen appears stating that windows has shutdown to prevent damage to computer, and at the bottom of screen i see: *** STOP: 0x0000007B (0xF7A46528, 0xC0000034, 0x00000000, 0x00000000)

I saw in another forum that to fix this, i could boot from the original xp disc, select "R" to repair, and enter "CHKDSK /R". I tried this, but nothing happened.

Another observation is my computer clock, it has changed to military time.

I have now tried to run a HIJACK THIS log, but i wasn't able to. So i ran rsit.exe, and came up with the attached log file.

Can someone please look over the log file and tell me if there is anything i can do? i am lost when it comes to this.

Thank you, ... Read more

A:Cannot Run antivirus programs, or run in safe mode.

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


Go to Start > Run and copy/paste the following into the Run box and click OK:


A text file should open. Please post the contents of that file in your next reply.


I need to see a gmer log in order to help you.

Delete your existing copy of gmer. Please run this special version of gmer:

Download GMER Rootkit Scanner from here and Save it to your Desktop. Double-click gmer.exe to run it. If asked to allow gmer.sys driver to load, please consent.
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.

Click the image to enlarge it

In the right panel, you will see several boxes that have been checked. Uncheck the following ...Sections
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it... Read more

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When I am in safe mode all my programs work.  When in regular mode any icon I click on nothing happens.  I have run anti virus software and malewarebytes both say computer no threats found.  My OS is Vista.  How do I resolve these issues?  Do I have a virus?  Do I have a software or hardware issue or both?  Please make your answers clear and easy to understand.  Would doing a system restore do any good to resolve these issues?
Thanks for any and all help.

A:programs only work in safe mode

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.
After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml) to enable, disable, or otherwise manage startup programs.

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HP Pavilion dv9000
Windows XP SP3
Avast Antivirus
Comodo Firewall

Since this morning after starting up, when we click on an icon (Google Chrome, our regular browser, and then Internet Explorer when that didn't work) the hourglass shows up for a little while (less than a minute) and then disappears as though nothing had been clicked. Nothing opens... CTRL-ALT-DEL shows no tasks. I don't know enough about processes to give you useful info from there.

We tried (after a simple restart and the same thing happening) in Safe Mode: CCleaner, ScanDisk (had to reboot), Avast, MBAM, Auslogics Defrag. No bad files/viruses/malware showing up. I'm now using Safe Mode with Networking to post this.

I've followed the preparation instructions, here are the DDS logs. GMER would not work although I tried a few times (either I got a blue screen and computer died, or the one time that didn't happen and the scan worked, the computer completely froze so I couldn't save the results). Do you see anything of concern that could be causing our problem? It is an older computer but we've tried to keep up on maintenance (cleaned/replaced fan once when it started making noise) so has worked well thus far (besides a few infections over the past few years that we were able to clean up with Spybot S&D and then MBAM). We haven't installed any new programs recently (unless my fiance is too embarrassed to tell me about some websites he's looked at, which wouldn't sur... Read more

A:Programs won't open (except in Safe Mode)

Hi,Please do the following:Please download aswMBR.exe and save it to your desktop.
Double click aswMBR.exe to start the tool. (Vista/Windows 7 users - right click to run as administrator)
Click Scan

Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review. Note - do NOT attempt any Fix yet.
You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well. NEXTPlease download TDSSKiller.zipExtract it to your desktopDouble click TDSSKiller.exePress Start Scan
Only if Malicious objects are found then ensure Cure is selectedThen click Continue > Reboot nowCopy and paste the log in your next reply
A copy of the log will be saved automatically to the root of the drive (typically C:\)

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Im using windows xpSP2 im not able to update my malwarebytes or spybot or any other various removal tools. also when trying to enter safe mode after i choose safe mode the computer just reboots. ive run malwarebytes and other programs without the updates and it comes up clean. ive run hijack this and here are those results.

please help
thanks in advance
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:04:48 AM, on 5/2/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Expl... Read more

A:cant update programs or enter safe mode

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So, have a bit of an odd one for you guys. My aunt brought to me a laptop of hers that was running sluggish and sure enough it was a bit slow on startup. So I did the normal thing and ran CCleaner, disabled unnecessary programs and finished with installing some updates (and there was a lot of them, didn't get to an antivirus run through). Then when I had the computer boot back into normal mode the computer was far worse. It would take minutes for things to register. 
Finally I booted it back into safe mode but to my surprise, things are almost as bad there. But only sort of. See sometimes it'll allow me to open up a program and run it immediately for it to freeze up and not responding. Other times, programs will again take minutes to finally start up. Heck, explorer itself has stopped responding a couple of times. 
So finally I was like, "Okay, she wants Windows 10 on the computer anyways and to have it reset, so let's just go with a Refresh and start from there. Started the process but it stopped saying some error had occurred. Tried resetting and got the same result. 
At this point, I'm sort of at a loss and could really use some assistance. Any ideas? Not even entirely sure this is a software related issue but I'm sort of hoping it is as those are easier to fix, and less costly. But the other reason is that things definitely seem far worse after my fixes than before.
Edit: Oh and, something odd is that in Safe Mode with Netwo... Read more

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I have been having some problems with Thunderbird on Windows 10 and decided to try the Windows safe mode to see what is affecting Thunderbird, My idea was that if TB worked OK then I would start turning on one program/app at a time to see what is causing the problem. TB does work fine when in safe mode.However, I have found a worse problem. Windows 10 doesn't allow you to turn on individual programs when in safe mode! Examples are Office 2013, my anti virus (NOD), printers, etc. Skype works OK and Thunderbird starts up fine.If I can't turn on apps, how am I supposed to locate the guilty party?Any help would be appreciated

A:Can't start individual programs in safe mode

I'm using Windows 7 Pro, so I'm guessing about Windows10. Is there a way to get into msconfig? Start, run box type: msconfig ?
If so, hide microsoft items, perhaps temporarily turn off most of the services and startups you see in msconfig. If you see any button about making permanent the changes -- never click it. Meanwhile, if Thunderbird begins working, re-enable services and startups two by two, testing tBird along the way.

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Windows Vista Ultimate

When I woke up this morning I tried to use vista but explorer and desktop were not responsive. When I right clicked I would just get an hour glass with no response. I was forced to hit the reset button.

Now after logging back into vista I have a major problem. Anytime I try to start a program (example firefox, IE, vlc player, anything) they just open up and immediately close when viewed in the process list.

Fortunately I can run all my programs just fine in safe mode (i'm in safe mode now).

Any advice? Think its a virus or corrupted files?

A:Can't start programs in normal but I can in safe mode.

Have you tried running System Restore?

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I have a HP dx2400 PC, Intel Core 2 duo E7400 processor, 3.25GB ram, running XPSP3.
Until yesterday it appeared to be working perfectly. I installed nothing yesterday and noticed no unusual behaviour. When I booted up this morning the CAD drawing package that I use daily would not start and gave an error message saying that it could not find its security dongle. I tried to run Firefox, this started and then immediately froze, locking the pc so I had to restart from the power button. The same happens with Thunderbird and any other exe files I try. When I look in explorer at 'My Computer' I just get the egg timer and it will not show any files.
Everything works fine in safe mode, except the CAD software, however this uses a serial dongle on an expansion card so it may not work in safe mode anyway.
In safe mode I ran Malwarebytes and it found certain items which were removed. This made no difference. I have run full scans with stinger, spybot S&D and Avast antivirus, all report no errors.
I use the CAD software as a self employed designer so i am pretty desparate to get it up and running again. I would appreciate any help or advice please!!
Many thanks in advance,

A:Windows XP programs will only work in safe mode

Okay, I have just been into MSCONFIG (in safe mode) and set it to Diagnostic Start Up and everything works fine in normal mode!!!
So I guess it is one of the 'turned off' startup items that is causing the problem.........
I'll try turning them on, one by one and restarting.
It is not related to startup items, but is definitely related to Services. If I enable all services the problem is there, if I disable all services the problem is gone............

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My computer began stalling randomly forcing me to hard-boot it, and I was getting a few pop-ups. Safe Mode allowed me to run a few things myself, but IE began opening up blank page after blank page. I ended the process before it would stall my computer again. I can run AVG in Safe- Mode using the command-line but it doesn't yield any way to remove the infected files. I can not run Combo-Fix, MBAM, or SAS..including even in Safe-Mode. I click the programs, and it acts like it's trying to open it, and I can even see it in my system processes but the programs will not actually be open. I ran HJT and tried to "Fix" the files Ponegiwu.dll, and Robogossu.dll (sp?). They wouldn't go away, but now the Robogossu one seems to have changed to "hegubagu.dll". I'm not really sure what else to do here...
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:52:15 AM, on 7/9/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Safe mode with network support

Running processes:
C:\Documents and Settings\Nic\Desktop\ComboFix.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:... Read more

A:AV Programs not running in Safe Mode, Ponegiwu.dll, etc.. HJT

UPDATE: I turned the files off from the start-up menu to see if that would help, but my comp still messed up. I tried to manually delete the files through the registry editor and they would automatically re-appear. When I tried to manually delete the 32.5kb RUNDLL32.exe file, it did not reappear, but the problems have continued. My comp will run normally in regular mode for about 2 minutes before completely freezing and forcing a hard-boot. I get a ViewMgr error when I boot-up as well.

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Hi, my laptop is a Dell Inspiron E1505 and I am using Windows XP

Problems (in order of appearance):
- Cannot perform System Restore (haven't been able to in a long time)
- Search engine redirects
- Cannot run Safe Mode (this has happened before, but that was due to a missing file, which I re-installed, and this time it's a different error... "A problem has been detected and windows has been shut down to prevent damage to your computer")
- Pop-ups (search engines ex. StopSearchClick, virus protection)
- Can't run Spybot: Search and Destroy, Malwarebytes' Anti-Malware, or HijackThis
--> "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."
- Both IE and Firefox are crashing frequently

Things I may have done to exacerbate problems while trying to fix them:
- deleting (newly created) files in system32, temp and system folders

I've done a decent job of getting rid of problems in the past, by running searches (and finding great sites/forums like this one) or figuring out what to do on my own (ex. I've been able to locate those ridiculous and merciless pseudo- "virus protection" programs and delete them on my own), but I probably got overzealous and now I have too many problems to be able to find one solution for all of them. Please help? I greatly appreciate any time or assistance (it's amazing what people do on forums like this one to help o... Read more

A:Can't run Safe Mode or any spyware-removal programs

Please download gmer.zip and save to your desktop.Extract (unzip) the file to its own folder such as C:\Gmer. (Click here for information on how to do this if not sure.) Disconnect from the Internet and close all running programs.Temporarily disable any real-time active protection so your security program drivers will not conflict with gmer's driver.Click on this link to see a list of programs that should be disabled.Double-click on gmer.exe to start the program.Allow the gmer.sys driver to load if asked.You may be prompted to scan immediately if GMER detects rootkit activity.If you are prompted to scan your system click "Yes" to begin the scan.If not prompted, click the "Rootkit/Malware" tab.On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked.Select all drives that are connected to your system to be scanned.Click the Scan button to begin. (Please be patient as it can take some time to complete)When the scan is finished, click Save to save the scan results to your Desktop.Save the file as gmer.log and copy/paste the contents in your next reply.Exit GMER and re-enable all active protection when done.

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So a couple of days ago my computer started to run really slow and then it just stopped opening programs. I knew there was a virus at this point so I booted into safe mode with networking and ran malware bytes, super anti spyware and a couple of other things. It only found 6, and the problem persisted so I reset my computer to an earlier date. It still had the same problem so I re installed and re ran the AV programs. It found some adware and 10 malware corrupted files. One of which was called Trojan start page. I deleted the files and went back into normal mode and it ran extremely slowly. And opened like 1 or 2 programs and then stopped. Super anti spyware detected a Trojan running so I clicked on it to do a scan and all it found was more adware?? It won't shut down either unless in safe mode so I have to so a hard boot into safe mode every time I want to use it. I need someone's help immediately as the computer is basically the core of my business. Thanks heaps!!!
P.S. I tried Rkill.com but that file only works in safe mode also.

A:Help! Computer Will Not Load Any Programs Unless In Safe Mode

Hi and Welcome!!
My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
The fixes are specific to your problem and should only be used for the issues on this machine.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.
If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.
Please be sure to subscribe to this topic so that you can see when there are new responses.
IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your operating system and losing all your programs and data.
Having said that.... Let's get going!!
If you need to run these tools in Safe Mode that is fine.  
Please download DDS from either of these links
and save it to your desktop.
Dis... Read more

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I have an Emachine and it was running slow. I noticed that my programs would open then immediately close or not open at all. I tried to restart my computer in safe mode but it would not load. It was just a black screen. I then used my system recovery disk and loaded everything again. I thought it was working fine but then it started to happed again. I'm back to square one. Can't restart my computer in safe mode, regular mode, or last known good configuration. Im guessing it is malware but can't seem to find it. Please Help!!

A:Programs close and can't start in safe mode

Hi there hbliii, welcome to BC!

What do you mean you "can't start my computer in safe mode, regular mode, or Last Good Conf?" What happens when you try?

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So, have a bit of an odd one for you guys. My aunt brought to me a laptop of hers that was running sluggish and sure enough it was a bit slow on startup. So I did the normal thing and ran CCleaner, disabled unnecessary programs and finished with installing some updates (and there was a lot of them, didn't get to an antivirus run through). Then when I had the computer boot back into normal mode the computer was far worse. It would take minutes for things to register.

Finally I booted it back into safe mode but to my surprise, things are almost as bad there. But only sort of. See sometimes it'll allow me to open up a program and run it immediately for it to freeze up and not responding. Other times, programs will again take minutes to finally start up. Heck, explorer itself has stopped responding a couple of times.

So finally I was like, "Okay, she wants Windows 10 on the computer anyways and to have it reset, so let's just go with a Refresh and start from there. Started the process but it stopped saying some error had occurred. Tried resetting and got the same result.

At this point, I'm sort of at a loss and could really use some assistance. Any ideas? Not even entirely sure this is a software related issue but I'm sort of hoping it is as those are easier to fix, and less costly. But the other reason is that things definitely seem far worse after my fixes than before.

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Hey, i recently got a virus 2 days ago on my alienware M15x with windows 7. It started by restarting the computer without any warning. At that time, i wasnt aware that it was a virus. When i logged back on, i couldnt open any programs. The things i can open are certain folders but most are useless. I can also open system restore, but restoring my laptop to a earlier point in time did nothing. The virus was still there. I thought about restoring it to factory settings by booting from the cd. The first time i put in the cd, it worked but it was the wrong cd... Every other attempt afterward has failed to boot from the right cd which i found later. The cd drive may or may not be broken due to the virus. I can open bios, safe mode, pretty much everything before i login i think. But in safe mode, nothing works, programs still wont open. I tried putting antiviruses on my external from this computer and opening them in safe mode on my laptop with no success. When i look at the task manager, i see the programs im trying to open showing up in the tasks section but disappearing quickly. I think thats all, i might be forgetting something. But does anyone think they have any idea on how to fix this?

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If I try to run most setup.exe files from Windows Explorer (including Desktop) nothing happens and the Explorer folder (or Desktop) freezes. Doesn't matter if I click normally or as an Administrator, and doesn't matter from which User Account. The behavior is not consistent among all setup.exe files, but most of them fail. I cannot discover any pattern (size, date, name, etc) for which do or don't work, but the ones that do, always do, and the ones that don't, always don't.
The only way that I've been able to consistently install programs is in Safe Mode or from a USB drive.
I've tried disabling all Services and all Startup programs in Normal Mode but it does not help.

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I was cleaning up some space and after deleting a few old programs, ny system would hang except in safe mode. A search of the web on another PC showed up your resources and fixes and I am impressed no end. I have run all 5 steps and can already run in normal mode. Hoping to get the last bugs out of my system. As a side issue, when I was checking the Add/remove programs I had to Remove against the suggested list, only 20 - 40 items show so I could not go over the full list?

Did as much as I could and hope you can help.

Logfile of HijackThis v1.99.1
Scan saved at 9:07:57 PM, on 23/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\HPLamp.exe
C:\PCIRADIO\Radiotra... Read more

A:XP Home only starting in SAFE mode after uninstalling programs

Hello Beef and welcome to TSF,

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out these instructions.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.


Before we begin, please move HiJackThis to it's own folder, like c:\HJT. When we're done 'cleaning' off your system, we're going to 'flush' the temporary folders which, with HiJackThis in it's current location, we'll lose both the program and the backups it creates. These backups are important in case we need to restore any 'fixed' entry(s) later.


Download ewido anti-spyware from HERE and save that file to your desktop.
This is a 30 day trial of the programOnce you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
Once the setup is complete you will need run ewido and update the definition files.
On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.

Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
Once in the Settings screen click on "Recom... Read more

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As the topic title says really. Randomly surfing the net and was interrupted with a "win 7 security" box and a defragment warning. I restarted the laptop but was quickly greeted with the Win 7 Security box so I decided to restart in Safe Mode.

However, when I run Safe Mode I'm unable to start up any programs so can't run a Malwarebytes Anti-Malware scan.

Help urgently needeed and appreciated!

A:Win 7 Security message - Can't open programs in Safe Mode

Panic over - I think.

Used this and it seems to have worked....

I was able to run programs by running as administrator.

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having all sorts of problems with a desktop. I can not install any program in normal or safe mode. My virus protection has been shutdown. When I attempt to go to any Virus protection web site ( symantec, mcafee, trendmicro, etc ) my browers gets page can not be displayed. Being local computer geek in my neighborhood, i get the gems.

I have attached the log file from hijackthis. I did the scan while in safe mode.
btw: I can not browser to any virus protection site in "safe mode with network" either.

Any help would be greatly appreciated.

If I can not get this fix I was planning on backing up all th data than "NUKIN" the hard drive and reinstall.

A:Can not install/uninstall any programs in normal or safe mode

Dest068.exe -> Trojan - part of Wareout
BoundRec.exe -> Trojan - part of Wareout
PestTrap.exe -> is a rogue anti-spyware application -> Trojan DNSBust-M

Here's an idea, remove Norton, and install any other (ie free Avast Antivirus)

Anyway, please do the following:

Remove HijackThis entries

Run HijackThis
Click on the System Scan Only button
Put a check beside all of the items listed below (if present):

O4 - HKLM\..\Run: [rock] rock.exe
O4 - HKLM\..\Run: [advap32] C:\DOCUME~1\Alex\LOCALS~1\Temp\scksexde.exe/r
O4 - HKCU\..\Run: [SetupExeDll] Dest068.exe
O4 - HKCU\..\Run: [SAPSTR] BoundRec.exe
HKLM\System\CCS\Services\Tcpip\..\{D873375C-436B-4D7B-93DB-7F3D321F80DC}: NameServer =

Close all open windows and browsers/email, etc...
Click on the "Fix Checked" button
When completed, close the application.


Run Kaspersky Online AV Scanner

In order to use it you have to use Internet Explorer.
Go to Kaspersky and click the Accept button at the end of the page.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Read the Requirements and limitations before you click Accept.
Allow the ActiveX download if necessary.
Once the database has downloaded, click Next... Read more

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Hi I'm having some serious problems since last night. All of a sudden my computer restarted on its own and when it restarted none of my programs loaded up in the taskbar and only certain programs will open like IE 64. I tried doing "sfc /scannow" about 5 times with no results and most of the other threads I've followed turn out to be dead ends involving the subject. Not sure if its a virus or what. The one thing that did happen though.. was I was tinkering around with settings and restarted it in normal mode yesterday and everything loaded up(after it had been giving me the problems with nothing opening) So I ran AVG, Malware Bytes, and AD-Aware while I had the chance but when I restarted nothing is working again. Also I tried downloading .exe and .ink registries and merging them as I read in other threads but this didnt work either. Any ideas? And keep in mind I cant run any programs except IE 64, I can't open up any type of compressed file because winzip/winrar wont open. I did however download a few registry's and they opened fine but they were straight up registry files unpacked. I tried to do a system restore and all my restore points were deleted aside from ones that were created after I had restarted my computer to find it not functioning properly so thats useless. And I have no access to my OS disc to do a repair. Please help.. normally I can find fix's when I have computer issues but I'm clueless here. Thank you.

A:Windows 7 Programs wont open even in safe mode.

Also.. Flash/Javascript things like that arent functioning either. If I try to goto a website that requires activex, flash, or adobe it'll ask to install but when I click install it does nothing.

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Trojan Vundo was found by Norton. When I start my computer it is very slow, sometimes it won't load explorer.exe and I have to open task manger to and manually start explorer.exe. When it does get going, I cannot load any application/programs either from the desktop or from program files. I can run applications from external drives and in safe mode. I removed malwarebytes, spyware doctor and spybot search and destroy. Also when I start my computer in safe mode or normally, Norton will not enable auto protect. I cannot even manually start auto protect.

Please help.

DDS (Ver_09-03-16.01) - NTFSx86
Run by User at 17:50:48.21 on Sun 05/03/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.102 [GMT -6:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec Ant... Read more

A:Trojan Vundo Can only load programs in safe mode

Hello and welcome to TSF.

One or more of the identified infections is a backdoor trojan.

This type of infection allows hackers to remotely control your computer, steal critical system information and download and execute files without your knowledge.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

You can read this: How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?


Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Micr... Read more

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:21:31 PM, on 11/22/2008
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.c... Read more

A:help please! i am unable to run security programs or cleanup unless in safe mode.

Hello dannype,

To get expert help with malware removal see the link below. Follow the steps


After completing the steps you will be advised to post a log for one of the experts to examine. Please use the link provided to post the log not back here.

Be patient and it may take some time for someone to assist you as that is a busy forum.

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hello this is for my laptop i cant access any programs but i can on safe mode i dont know what is wrong with this thing can you help

A:laptop cant start any programs or acceses the internet but on safe mode

Could you please describe your situation a little more in detail. Tell us what is happening specifically when you try to open a program. Also Please tell us if you have an anti virus program installed and when the last time you ran a scan with it. Also what operating system are you running?

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Greetings, and thanks for helping.

I am running Windows XP SP2 and my PC has fallen under the cold, icy grip of an evil virus, so am posting from a laptop. I believe the problem may have originated as some sort of malware/adware and gotten worse. Here's the background info:

-Before these problems originated, I was running AVG Free and Ad-Aware.

-I have no idea what happened -- I usually browse pretty safely and avoid shady websites offering enlargement of my...uh...anyway, I don't open email attachments from bad sources, and never download .exes from untrusted websites.

-The first problem I noticed was Firefox (I don't even use IE) opening tabs with pages full of advertisements, despite a popup blocker. I got sick of this pretty fast and ran AVG. That got a few things but the problem persisted.

-Ditto with Ad-Aware. I would always get a bunch of bad cookies, maybe a trojan, but never anything really severe.

-Then things got worse. AVG's email scanner has been forcibly disabled (!!).

-I try to boot into safe mode and run AVG again. Safe Mode will not run. It crashes on loadup (it hangs up on a driver called SPTD.sys, but renaming that driver causes it to hang up on another one). The driver hangs, then it blue screens really fast (cannot read error code) and restarts.

-Normal mode works fine.

-In the meanwhile I installed Malwarebytes' Anti-Malware, Spybot Search & Destroy, and the (paid!) version of Spyware Doctor, all to no avail. ... Read more

A:Nasty virus evades several programs, blocks Safe Mode

Malwarebytes' Anti-Malware 1.44
Database version: 3645
Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

1/27/2010 9:31:36 AM
mbam-log-2010-01-27 (09-31-36).txt

Scan type: Quick Scan
Objects scanned: 116919
Time elapsed: 5 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


It appears I'm screwed. Currently backing up data for a format.

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I have removed over 900 malware and or virus's from this pc. I ran HijackThis and removed 4 things and was re running SuperAntiSpyware via USB and got father into the scan untill pc shut down on its own. I have rerun HijackThis and here is the log below:Logfile of Trend Micro HijackThis v2.0.4Scan saved at 7:14:12 PM, on 8/4/2010Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: Safe mode with network supportRunning processes:C:WINDOWSSystem32smss.exeC:WINDOWSsystem32winlogon.exeC:WINDOWSsystem32services.exeC:WINDOWSsystem32lsass.exeC:WINDOWSsystem32svchost.exeC:WINDOWSSystem32svchost.exeC:WINDOWSExplorer.EXEF:HijackThis.exeR0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://mystart.incredimail.com/english/O1 - Hosts: ::1 localhostO2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelper.dllO2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program FilesJavajre6binjp2ssv.dllO2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:Program FilesJavajre6libdeployjqsiejqs_plugin.dllO4 - HKLM..Run: [IgfxTray] "C:WINDOWSSystem32igfxtray.exe"O4 - HKLM..Run: [HotKeysCmds] "C:WINDOWSSystem32hkcmd.exe"O4 - HKLM..Run: [SynTPLpr] "C:Program FilesSynapticsSynTPSynTPLpr.exe"O4 - HKLM..Run: [SynTPEnh] "C:Program FilesSynapticsSynTPSynTPEnh.exe&qu... Read more

A:Safe Mode all virus programs stop. Computer shuts down

Hello ZenophobeWelcome to BleepingComputer ==========================Download OTL to your desktop.Double click on OTL to run it. When the window appears, underneath Output at the top change it to Minimal Output.Under the Standard Registry box change it to All.Under Custom scan's and fixes section paste in the below in boldnetsvcs%SYSTEMDRIVE%\*.*%systemroot%\*. /mp /sCREATERESTOREPOINT%systemroot%\system32\*.dll /lockedfiles%systemroot%\Tasks\*.job /lockedfiles%systemroot%\System32\config\*.sav %systemroot%\system32\drivers\*.sys /90%systemroot%\system32\Spool\prtprocs\w32x86\*.dllCheck the boxes beside LOP Check and Purity Check.Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

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Can someone please help me out with a recommendation?

I would like to find an anti-virus program and an anti-spyware program that allow the user to both install and run the program while in safe mode.

I try to help people clean up their bogged-down computers, and I have found that the best way to do this is to boot into safe mode in the beginning and then start the clean-up process.

I usually edit msconfig, then I use Wincleaner Orange 1-Click Cleanup to get rid of the junk and clean up the registry. But then I like to scan for viruses and spyware. I really like Spybot and AVG but neither of those programs will allow you to install and/or run them while in safe mode.

Can someone please recommend some (free or trial version) quick but powerful virus and spyware removal programs? I say "quick" because I have a limited amount of time for each computer, and I can't sit around and wait an hour for each program to scan through a bogged-down, virus-laden hard drive.

I know this might be asking a lot, but I figured if anyone knew about such things, it would be you guys. You've helped me so much in the past.

Thanks in advance!


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My friends sister managed to pick up the System Security malware. The malware blocks all programs and limits what I am able to open. I am unable to install programs (MBAM, etc.) I am also unable to book the computer in safe mode. I get a 0x0000007b notification.

I don't know what she might have done before I got my hands on this.

Steps please before I try things and make this worse!

A:System Security - unable to use safe mode or run programs [Moved]

You might try this to break thru SystemSecurityhttp://www.malwarebytes.org/forums/index.php?showtopic=17583

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I have tried to do as much as I can on my own, but I'm stumped. After many hours of reading blogs, running all kinds of scanning software and trying work-arounds, I can't elminate from my browser using go.google.com to redirect the urls that show from a Google search. At one point it thought I had fixed it, but it is back even worse.

In addition, I cannot run my disk defragmenter, I cannot run in safe mode (hangs at driver Mup.sys and then I get a dreaded blue screen that says 'A problem has been detected and Windows has been shut down to prevent damage to you compter. Etc.'), and I cannot run a couple of malware correction / protection programs (Malwarebytes' Anti Malware, the program many have said solves the redirecting problem, and Spybot).

I don't know if these things are all related, but they are all part of the same experience.

I am posting and attaching the files as directed. Here is the log from RSIT.

Logfile of random's system information tool 1.04 (written by random/random)
Run by Daryl E. Vorce at 2008-10-26 14:00:25
Microsoft Windows XP Professional Service Pack 3
System drive C: has 45 GB (63%) free of 72 GB
Total RAM: 1023 MB (58% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:00:27, on 10/26/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\winlogon.ex... Read more

A:go.google.com infection, can't boot in safe mode, can't run some protection programs

Hello, and Welcome to TSF.

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Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Place combofix.exe on your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
Double click on combofix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed.

Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

The Windows recovery console will allow you to boot up into a special recovery mode tha... Read more

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One of my computers had a window pop up with a windows symbol and started doing a ""full scan"" of my computer, my friend using the computer tried closing it down not using task manager. I can open task manager but it will then close down instantly. I have tried to download combofix, rkill, etc.. but it says there is a virus in the program and cancels the installation.
The virus shows a windows shield then Internet Security and underneath Security it says designed to protect. After the scan another window pops up saying I have 84 useless and UNWANTED files on. The bottom right corner has an activate now box.
Every program I have tried to open closes instantly. Below is a photo of the screen.

 Virus photo.JPG   102.92KB

A:Virus instantly closes all programs won't allow downloads even in safe mode

Hello, First I moved this from Vista to the Am I Infected forum to see if you can do this.
Try to follow these Automated Removal Instructions for Vista Internet Security 2013


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I got a virus yesterday off a dodgy website, in task manager it showed that i had 2 rundll programs open, note pad and a couple of internet explorer pages, i kept trying to close them but i couldn't.

Anyway i scanned using Avast and it said there was no virus etc but i restored my laptop to a couple of days ago.

Now i can't open task manager properly or install a MBAM and the screen is a bit dodgy as well, text boxes in internet dont open properly and text is a bit funny. I can't open these in safe mode either or system restore.

I couldn't even sign up to these forum on my laptop - i couldnt see what i was typing in the text box.

I've attached a screenshot of task manager and when i try to open the MBAM installer.

Any help greatly appreciated.


A:Programs not opening properly e.g Task Manager (even in safe mode)

Sounds like you're still infected, and that it got into your System Restore points. Confirm if this is the case by installing Malwarebytes in Safe Mode with Networking to update and run a full scan. If this fails download Windows Defender Offline, writing to flash stick or burning to CD, booting to update and run a full scan.

If infection is found confirming your Restore points are infected, turn off System Protection and run another full scan with Malwarebytes, then Avast full scan or Boot Scan if available. System Protection - Change Disk Space Usage

Google the actual virus to see if it requires special tools for removal. Our Security forum experts can consult.

Once it's confirmed removed, run SFC -SCANNOW Command to check System file integrity.

Serious infections can sometimes require a Clean Reinstall - Factory OEM Windows 7 following or adapting these steps to get it perfect.

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