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Solved: Computer boots fine when case is open, but won't boot when case is closed.

Q: Solved: Computer boots fine when case is open, but won't boot when case is closed.

I have a Dell Optiplex GX270. When I press the power button, the power button light turns amber, I hear some fans spinning, and the CD drive spinning. However, it never gets to the boot screen (or any screen). If I open the case and press the power button, however, the power button turns green and the computer works fine (loads all the way up and functions like normal). If I close the case after it has started, it continues to run fine. I'm guessing / hoping it's not the mother board or power supply that has directly gone bad... but maybe there is a connection or something? that changes from when it's closed to when it's open. I've heard of something like... the motherboard is shorting out by touching the case... but I'm not really sure where to look for that / how. Any suggestions would be appreciated! Thanks!

Preferred Solution: Solved: Computer boots fine when case is open, but won't boot when case is closed.

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A: Solved: Computer boots fine when case is open, but won't boot when case is closed.

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Ok, now I have a new build that has All new parts, brand new case and everything, it works fine when it's partially screwwed in or outside the case, but once I put everything else in (pci devices) it doesn't turn on? What could be the problem?

A:HELP!! The new build that worked fine out the case doesn't work in the case!

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Hey gang,

I have a very big SuperMicro case. It has tons of fans in it. My question is, in the back along one side are slots for airflow. Would it help increase or decrease case cooling if I covered the slots to let more forced air get moved out by my YS Tech fan and power supply blowing air out ??

I have 3 fans sucking air in and 2 blowing out, one stock 80 mm and one hipo 60 mm ys tech ??

A:Case holes. Open or closed ??

What the experts say to do is strive for "balanced" airflow. Not pressurizing or vacuuming. Another option is to use filter material over the holes. I think we touched on this subject in Cooling and Modding Forum.

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But it boot's outside the case just fine. I have done everything I can to get it fixed but nothing.


Antec 900
Asus P5Q-E
Pentium 4 541
Sapphire 2600XT
2 160GB WD HDD's
1 Sony DVD Burner
OCZ DDR2 800 Memory

I Checked to see if it was the PSU but it wasn't and I fount out through a shorting trick (took a twist tie and put it in the top where the green wire is, and plugged it into a black wire beside it).

Not the motherboard because I tested this outside the case and it turned on a ran with the P4 (so that also states its not the CPU).

Any other options? I don't want to take it to a computer shop but this situation is getting closer to that decision.

Help please!!!

A:Solved: computer doesn't boot inside the case

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hi all ,

i have a desktop

i changed my broken case to a new case like

i removed the HDD and the motherboard and the CD-rom ..etc and installed them to a new case

but when i press the switch button it works normally , and the screen display normally and there are no beeps , but after like 20 second my computer turns off automatically ! ,

what may cause this issue ?

A:i replaced all of my computer components from my broken case to other case

could be overheating CPU. Did you apply fresh Thermal paste to the HSF after reinstalling the motherboard? Is it tight and secure? Did you blow out all the dirt, dust and debris from the fans' fins?

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I have an Acer Aspire X1700 (Details
It's about 2 1/2 years old now. Came with Windows Vista, I upgraded it to Windows 7. Also has a newer video card than what came with it.

Anyway, The PSU fan is getting really obnoxious, it gets really loud (more or less like a lawn mower). I have taken the thing apart and have tried every suggestion given to quiet it down, which it does for a whole week or two. This is a small form factor PC, so to even take the power supply out you have to basically take out everything else just to get to it. I have looked for replacements but they are very obsolete. It's only 220W anyway, so i'd like something a little more powerful.

What I want to do is get a larger case that I can use the same hardware is (motherboard, drives, etc) and purchase a larger power supply for that case. 220W really limits the PC. The small case holds a lot of heat even with all fans cleaned and working properly. Even just taking a CD/DVD out that was in it is very hot. I want a case with better airflow than this one.
I really am not sure what kind of case to get that will meet my needs. I don't want anything really fancy. If possible I'd like to get it off newegg.com

Any suggestions would be great.

A:Solved: Replacing Small Form Factor Case with bigger case / new PSU

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I would like to know if it is possible to configure outlook 2003 to automatically change lower case i to auto upper case I whilst typing my emails

It does it on my pc at work (could be cos its a better version of outlook)but I would love to know if I can have the same facility on my home pc

I'm using Vista and windows 7

Thanks in advance

A:Solved: Auto change lower case to upper case

Look at the Auto Correct options.

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my friend was working today and the chick who house he was workin on got a new pc and gave him her old one so he had no use for it and gave it to me...i need to get in it to see how everything is and what not...
it says Planet systems on front case...i dunno how to open it...my last old pc u just unscrew 4 screws and case poped off....this 1 has many screws and there directly on back...i dunno if the holding the fan and stuff in place or what....any1 every dealt with one of those be4?

A:How do I open this computer case ?

If it's an old PC, is it a vertical or horizontal position one? I've got an old horizontal one that you had to unscew 5 or 6 screws on the back and the top and sides came off very carefully. Just make sure you don't unscrew the Power Supply screws!!!!

And since it's an old one that you just want to tinker with, at least you don't have to worry about messing anything up too bad

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Hello. This may sound like a very stupid question, but I just got this computer for a great deal but the guy forgot to give me the key so I can't open it to upgrade it. Is there a simple way to pick the lock or perhaps a universal tool I can buy? From what I know, only the really old computers required keys, but I guess I was wrong. I tried to look this up on google, but once I typed in the word "key" into any sentence, all I got was threads about how to crack programs and stuff.

A:Can't Open Computer Case - I Don't Have the Key!

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Just bought a HP Kayak XA Computer. Need to install a modem? How does the case open on this type of computer?

A:How do I open the case on HP Kayak Computer?

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I have a Presario S3000T Compaq with Windows XP. I want to open it up to see if it has a place for an AGP video card. I tried to figure it out myself and didn't get very far. I looked online for tutorials but none of the pictures resembled what I have, at least as far as I can tell. How do I open this thing up without ruining it?

A:How to open computer case safely

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Hello. I found a Compaq Peresario 4704 in the garbage yesterday. I wanted to use it after some internal inspection/evaluation and hardware augmentation (if needed). Unfortunately I can't open it. There are unconventional screws-heads on it that prevent me from opening it. This is the second time I've seen this on a computer. If my preliminary data from past experience is true this was a "show room" system.

Has anyone else encountered this? What tool do I need to remove these restraints? Where can I obtain one? The last one I encountered (wasn't my comp) went to a repair shop. Can anybody assist? By the way does anybody know the specs on this system? I looked, but couldn't find anything. I plan to wipe it and run windows 2000 professional edition service pack 4!

Thanks alot people!

A:Found Computer In Garbage, Can't open case, uncommon screws, help please!

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So I bought all the parts to build a new computer.
Slapped the bad boy together, tried to turn it on, NOTHING.
No lights, no fans, no noise.

Troubleshooted for awhile, Figured out that maybe it was the power switch on the new case. So I decided to put it into another case. It booted up just fine, ran it all night. No problems what so ever.

So I really want to use this new case. And thought that maybe I would try the reset switch plug in on the power plug in on the motherboard that's in the OLD case. Boots up just fine. So I think to myself ok great, so I'll just use the reset button as the power button no big deal.
Ummm..no, didn't work out that way.

So I plug everything back into the NEW case, use the reset switch plug on the power pins on the motherboard. NOPE. Same thing as before, won't boot up at all, no fans no lights nothing.

So at this point I'm pretty steamed So I pull everything out of the new case, and put it on a piece of cardboard, plug everything in the way it's suppose to be. Only thing I have are the ram, cpu/heatsink in the unit.

So everything runs fine placed into a different case, runs fine outside of the case, but will not run in the case. The only thing I can think of is something inside the case is shorting it out.

What could be causing this?

Thanks for any help.

A:Computer won't boot inside of case, but will outside

Hello and welcome to TSG!!

Be sure none of the mounting standoffs are in a bad location for your motherboard. Sometimes cases will have optional locations to accommodate other boards, but one of those locations may intefere with circuitry on some boards. Verify very carefully the location of each metal standoff. Ensure that the area around each is clear. Often you will get plastic washers that can be used if a particular location looks a little iffy, or for extra safety (though they can be hard to work with, especially trying to use more than one or two!).

There should be no other part of the case that could interfere with the mounting, but look around thoroughly to be sure there is nothing contacting the board.

Are you sure the power supply in the new case is working? You can always connect the old one to test.

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I recently swapped my computer to a new case which didnt work so had to put it all back in the old one, now i labelled all the wires and connections so i knew where everything went. BUT when i switch the computer on it goes into the black screen that tells you what connected and weather evrything is in order and it is telling me that it cant boot up and that we need to put the system bootup disk in! what is this can anyone help?

A:Computer won`t boot after case swapping and back again.

Its doin one of two things. Not recognizing the OS, or you have the boot order wrong. Go into bios and make sure that the hard drive with your OS is set first in the boot order menu.

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We recently bought a new case for our computer. Everything was working perfectly fine when the computer was in the old case, but now (in the new case) for some odd reason it won't finish booting

When you turn it on the computer beeps once and runs through the BIOS normally, then just before it's 'supposed' to switch over to the operating system it stops. No error messages, nothing... it just stops with a flashing cursor on the side of the screen (like with DOS).

Any idea on what we should check/look for that might cause something like this?

Any programs that we can download to for diagnostic purposes?

A:Solved: New case = no boot

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Does anyone know how to open a Sony TXN case? My harddrive is dying, the system is out of warrantee, and I have a new toshiba zif drive on the way.

But I can't see how to open the case?

If anyone knows how to get the case open I'd greatly appreciate some advice!



A:Solved: How do I open a Sony TXN case to replace hard drive

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I recently bought a Fujitsu Siemens ESPRIMO E5925 small form factor pc from misco.co.uk Here's the details: http://misco.co.uk/applications/SearchTools/item-details.asp?EdpNo=301652&Sku=142028

Anyway, I've been meaning to connect my old IDE hard drive up to it to transfer some data and I need to open the case! I have no idea how it opens though, anyone with something similar to this know how it works??

Please help me out or I'll probably have to end up wasting money on a hard drive enclosure or something.

A:Solved: How do I open my Fujitsu Siemens ESPRIMO E5925 case?

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Hi Gang,

I have a Sony Vaio PCV-RX650 PC DESKTOP PC. I can't open the case. It needs cleaning badly. There are no screws to it, or that I can find. How do I open it?


A:Solved: How Do I Open Sony Vaio PCV-RX650 Desktop Case?

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Reference the above mentioned thread closed in April 2008:

This was helpful but I found how to access all panels for Sony Vaio PCV - RX and PCV-RZ:

Remove left panel per manual instructions. Right panel can be removed in the same manner, Don't worry about motherboard as the right panel is just a cover and the case is solid metal on the right side.

Now you need to remove the top. To do this there are six tabs. To reach them you need to slide a screw driver in the top slots that the panels slide into. The center ones are straight ahead and visible. The front and back ones are at a slight angle.

Once you remove the top the front pane can be removed by pressing tabs on either side of the front panel. Now you have access to the CD/DVD/floppy drives.

Just reverse the order to put all the panels back. The snap into place easily and are snug when done.

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I want to replace my laptop pavilion g6_1375sx body fully ,So please tell me from where I can get ?

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I created a list of companies & phone #'s etc. in access 2000. The letters are upper case. How do I change upper case listings to lower case?

A:Access 2000- Change upper case to lower case

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this is my case and i want to get a motherboard that is compatible with a Intel Core I5-4460 3.2GHz (Quad Core)

list all of them and there price thx

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My new build works outside the case, but I still can't get it to even power up inside. I'm convinced something is causing a short, but I can't determine the cause.

Stats because this is my first post:

Case: Cooler Master HAF912
Fans: CM Megaflow 200mm (2x front & top), CM 120mm (rear)
PSU: CM eXtreme Power Plus RS500 500W
Mobo: ASRock Extreme3 Gen3 Z68
CPU: Intel Core i3-2120 Sandy Bridge 3.3GHz LGA1155
CPU Cooler: CM V6GT
RAM: Team Xtreem Dark Series 8GB (2x4) DDR3 1600
GPU: ZOTAC ZT-20313-10L GeForce 210 1GB
SSD: Corsair Force Series 3 60GB SATA III SSD
Optical: Samsung 22x DVD Burner SH-222BB/BEBE
Wireless: Linksys WMP54GS Wireless-G Adapter
OS: Windows 7 Home 64-bit

All the internal parts aside from the wireless card are brand new, and work completely fine outside of the case. The only thing I can think of is that the motherboard isn't screwed into all the standoffs, only the outer four. Does this actually matter?

A:Solved: New build won't boot in case: what am I missing?

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I am not sure if this is a software or hardware problem but here is goes.

I am using a "made by a friend" computer with windows98. Motherboard is a Iwill xp333-r. The other evening I turned on the computer, it booted up just swell, windows seem to load up fine. When the main screen appeared all that was there was the wall paper (really really big) and no icons, nothing, zilch, nada.
I pressed alt,ctrl,delete and not a single program was listed as running.
I tried safety mode and again nothing was running.
I open the cover, blew out the dust and checked all the connections. Getting power, normal single beep from the motherboard.
At this point I could make some stupid guesses which would require me using the term thingy, so I won't.
Hope someone can help before I write my life story.
( Did I mention that my car mechanic hates me because I tend to use the word gizmo alot?)

A:Solved: Computer boots up fine but no one's home

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So, I'm replacing my computer case (because my old one has no fans in it cept the one I mounted myself, and I believe i am having problems with overheating.)

So, any suggestions on a max $150 case that has decent airflow and cooling, and can fit a 9800 GTX+ card (I had problems with one case where the hard drive bay on the bottom of the front blocked it from going in cause its really long.)

If no suggestion on an actual case what are some good quality brands for cases with good cooling?

Specs on Comp:

ASUS M3A78-CM Mobo
Windows XP SP 3
Nvidia 9800 GTX +
AMD Althlon X2 Dual Core 6000+ 3.0 GHZ
4 GB of Ram (shows as 3.25)
Onboard Sound

A:Solved: Computer Case

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I want to buy a new computer case, one with a clear side or the whole thing completely see through so i can put in LED fans and light up cables and so on. I don't know where to begin to look because i don't want something that all my computer things wont fit into. I was talking to my friend and he said i had to check my power supply or something for ATX or EATX or something like that and i don't feel like taking it apart because there is a fan exhaust tunnel in the way. I have a Dell Dimension 3000. Ive looked for specs about this on websites but cant seem to find any. Any info on my computer and or sites with such cases would be appreciated.

A:Solved: Computer case.

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Is there some way to make a recovery disk (1.44 floppy) in case of a crash ?I do not have my CD rom for win98 se as it was lost at a computer repair shop. Therefore I would like to make a manual recovery disk and if possible what files do I have to add to the floppy in order to reboot and have access to my CD Rom Drive to add all my files back to the hard drive.

i have an amd athlon 800 128 m win98 se 10mb hard drive with plenty of room left.

A:[SOLVED] Need a recovery disk in case of emergency boot up.

You can download the program to create a bootdisk(and use it for troubleshooting). Download the exe file, insert a floppy into the Floppy Drive. Run the program(exe), the files should be extracted to the floppy. Thats it, you've the bootdisk ready!

Download the Windows 98 SE(better than other versions) OEM bootdisk program from this link -

Windows Boot Disks

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Hi everyone,
I have a unique problem that I hope some of the gurus out there will help me sort out: I used Clonezilla to clone my old SATA hard drive (160 GB) to a Toshiba 1 TB SATA HD. On the old drive I have Win XP and Linux Slackware64 14.1. I noticed that after the cloning was completed and I took out the old drive and installed the new one in my laptop, I cannot boot into Win XP. I am getting a BSD with the following stop hex codes: 0x0000007B, 0xBA4CF524, 0XC00000030, 0X00000000,0X00000000, and the machine just goes into reboot. However, I can boot into Linux without any issues and in fact I am typing this message from my Linux box. I tried using fixmbr from the Windows Recovery console but that did not help. Since I don't have a floppy in my laptop, I cannot use a disaster recovery disk. I tried fdisk from a Win 98 disk that I placed on a USB flash drive and got the error about incompatible version or something like that.

I have what is called 'Advanced Format' on the new 1 TB Toshiba HD. Here is the result of 'fdisk -l'. I want to use dd to clone the old HD to the new one but until I correct the partition error reported below, I suspect that dd will not help me.

Laptop specs: HP Pavilion dv9410us 1.8 GHz, 2 Gib of RAM, AMD Turion64 X2.

[email protected]:~# fdisk -l

Disk /dev/sda: 1000.2 GB, 1000204886016 bytes
255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (lo... Read more

A:Solved: Win XP won't boot after cloning to a larger hard drive, Linux boots fine

After a long a painful search, I found that old Win XP cannot support hard drives with Advanced Format. Microsoft says so and it warns that even if you succeed in getting Win XP to boot from one of these drives, you will run into errors and possible data corruption. So, I will forget about Win XP and move on. The only reason I am using Windows is because of my obligation to Uncle Sam every April 15. However after this year I will make sure to find an alternative in order not to be tie to Windows (any version) for any of this yearly task. Live and learn - cheers

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I want to reopen my case Case ID - [edited] which was raised for last month. It was assigned to a very unprofessional service agent who has rescheduled twice and not yet solved the issue and closed the case. 
Please escalate the issue and reopen my case.
Very poor service by hp

A:Reopen a Support case Case ID - [edited]

This is not the place to do that. Your message is not going to HP Support folks who can do anything with your case.  

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Now another question comes up regarding modifying the cooling of my case/ computer etc.

I was wanting to carve two 3 1/2" holes in the top of my case, for two 12cm fans. Now I know fully how to do this, however, I was wondering which direction the air flow should go. Should the fans blow into my case? (Like I suspect) Or should I have them blow out?

The orange highlights are the fans I wish to add. Which direction should I have the air flow setup?

A:Case airflow question before modifying case

I would have them sucking air out. Hot air rises, and the side panel fan will hit the VGA's mb, etc and spread out, also they are right next to the PSU. You wont have any really big difference either in or out , but I would have those two pulling the hot air that manages to make it to the top of the case out. and negative pressure tend to run a bit cooler overall.

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I want to reopen my case Case ID - 4773952302 which was raised for last month. It was assigned to a very unprofessional service agent who has rescheduled twice and not yet solved the issue and closed the case.  Please escalate the issue and reopen my case.  Regards,MayureshVery poor service by hp

A:Reopen a Support case Case ID - 4773952302

This is not the place to do that. Your message is not going to HP Support folks who can do anything with your case.  

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If you look in yourr case the top of the screws on the inside of the computer (ones holding the sides and top together) the top is a circle.

Well...how do I get these open?

Reason, my graphics card is upside down at the bottom, so the fan doesn't get air in properly. (Radeon HD 6990) and my record is 194F. So I thoguht why not just take the bottom off and lay the computer sideways?

A:Solved: How do you get these screws off the computer case?

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I have a really big question, our cat has once again gotten her claws stuck in our case. We have this one http://www.newegg.com/Product/Product.aspx?Item=N82E16811129021.

She's gotten them stuck both in the front holes and side ones. Is there anything I can put over those fan covers that will prevent her from doing it? I'm not worried about the top one as it has much larger holes in comparison to the front and side ones. I've thought about possibly cutting up a window screen? Or, I know this one will sound weird but panty hose? Since it's thin..

I'm worried that she'll do this when we're not here and possibly rip a claw out. And getting her declawed is out of the question.

Thank you for your help.

(also, I know this probably isn't your typical post, but I'm not sure who else to ask, sorry.)

A:Solved: Cat claws vs. computer case..

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Hey, Im recently installed a motherboard and in the process of connecting it to the main wires from the computer case itself. unfortunitly ive come to stump with one of the wires so im looking to see if i can find some sort of examples or perhaps a manuel of my case online.

Problem is i havent a clue what make or model of case it actually, was given to me as a present and it doesent have very many distinctive marks. On the fron there is a large logo stating eBox however after a few internet searches i found nothing.

Has anyone ever came across this make before and is there anywhere i can get support?


A:Solved: Computer Case Manufacturer

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I have a gaming computer which is slightly past warranty. A while ago, I got a new motherboard and found out that it could not be attached to the case. Since then, I have been using the computer without the components all being attached. This has recently caused it to start vibrating, which I assume is bad. I know that I need a new case, but I'm not sure how to start.
Basically, do all cases work for all computers? I have a 750w power supply. Do I need a special case for that? Will my motherboard fit in any case? I have a crossfire video card setup. Will any case have enough slots for that? Thanks.

A:Solved: Buying a computer case

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Just picked up a 7 port USB hub.
There is no brackets or slot to secure it , so I am wondering if you think it would be ok to velcro the small 3inch square to one side of my computer case. ?
No vents in the area, it sure would be a handy spot for me..
Your thoughts please

A:Solved: Velcro USB hub to computer case side

It'd be fine as long as it doesn't cause problems with accessibility

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I have an HP Pavillion Slimline, model # s3020n, and my problem is that my tower case is rather scratched up.

Most are minor scratches, but one or two is deep enough to be felt.
My question is twofold:

1. Will they be a problem or weaken the case integrity? For now, they just look ugly, but as long as I'm careful to avoid any rough usage or surfaces, will it get any worse or should it become a matter of concern?

2. Given that the case is black metal, my father suggested black shoe polish would cover up most minor scratches, but I was wondering if that was wise. Also, are there any other products or solutions that would be better?

Any help would be appreciated.

A:Solved: How to repair damage to the computer case

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Hello I am making my own computer and then i came to a step in the Antec Nine hundred manual which stated "connect the PWR SW, the RESET SW, and the HDD LED to the Motherboard" except i have NO IDEA WHERE TO PUT THESE! I have looked in my manual for my motherboard and see nothing. My motherboard is brand new (ASUS P5K Motherboard LGA775 Intel P35 ICH9 DDR2 1066MHz 2 x PCI-E x16 , Gigabit LAN ) but I dont see those connectors labeled. Could they be called something I dont know? What should they look like? Please help me if you can!!!

A:Solved: Help Installing Motherboard To Computer Case

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Hello, A couple days ago the laptop bag fell off my shoulder and it bended my left side of the laptop and screen. The laptop is fully functional, the screen has a some dead pixels in the area that it landed but at least is functional.Where can i find some replacement parts to replace the broken pieces ? Does lenovo supply them by any chance ?  So sad that this happened. I really like the laptop and it's performance. 

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I am trying to put another hard drive in this dell opitplex 260x of mine. It is becoming nothing but a pain in the rear cause the case uses them stupid green sliders and the case is too small. Could I use another computer case like remove all the parts and transfer them over to the other case.

say a case like this

A:use another case instead of the dell optiplex case

thats a nice case but if ur willing to blow that kind of money i would get this
http://www.newegg.com/Product/Product.aspx?Item=N82E16811144089 its a full tower so lots of room or this
http://www.newegg.com/Product/Product.aspx?Item=N82E16811129021 this one has some of the best airflow and fan capabilities i would buy this one if u have the money
or if ur low on cash get this http://www.newegg.com/Product/Product.aspx?Item=N82E16811208021 which is really beautiful and cheap (recomend if u dont got cash lol)

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I am posting this for my friend who is having the problem posted above.

This problem started happening all of a sudden after turning on his computer, it booted up nice and fine how it should, he can move around his desktop with his mouse and type in the start menu, BUT if he tries clicking, moving, or opening anything on his computer his mouse icon turns into the loading circle icon and his pc freezes. He has done a hard reboot, and after this has turn on normally and booted up in safe mode not getting any better. How can he fix this? Thanks

P.s. He can left and right click with his mouse without freezing, but still cannot open anything.

A:Pc boots up fine but cannot open any programs

Go through the Troubleshooting Steps for Windows 7

Some of the steps require that you open up your system, so before doing any of the re-seating and connection checking steps, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: Some steps in that tutorial involve removing the system case or system panels and can void your warranty!!!
The steps specifically related to the warning are steps 8, 10, and 11.

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Hi, I have a Lexmark X3470, scanner, printer fax thing and a few days ago it decided to tell me that the case was open, even though i'd closed it after replacing the ink cartridge which i'd just bought. now, i cant turn it off or use any of its functions, the only way to turn it off is to unplug it.. is this a common problem? do i just scrap the printer? or anything in particular? its on the device itself, and when printing/scanning is attempted, it gives me a 'printer busy' error for scanning and a 'please close the printer case' for printing.


A:Case open?

Did you close any inside covers or levers after putting the ink in?
I know my canon has several parts I move to change the ink, and if I forget to put one back in place it gives an error.

Try redoing the ink change process, but just reuse the same new ink tank.

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It's a Gateway.

Anyone know how to open this case? I have removed every screw I can find and pried and pushed and pulled; but, I just can't figure it out?

A:Anyone know how to open this case?

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