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BSOD on shutdown then recovers from unexpected shutdown

Q: BSOD on shutdown then recovers from unexpected shutdown

Hi

I have seen many posts on various forums describing similar problems to mine, but no solution. Problem is as follows:

Running Windows Home Premium on HP DX7400 core 2 duo, 2gb memory, Nvidia 8400GS Video Card.

Everything runs perfectly, until I shut down.

I click shutdown and system starts to shut down, BSOD and minidump, then automatically reboots and says it has recovered from an unexpected shutdown.

If I ask it to find a solution it sends me off to some Broadcom Bluetooth driver problem and I have no Bluetooth installed. I did have but its uninstalled with Revo.

I have checked the disks, the memory, updated all Vista Updates and Nvidia drivers, Broadcom Ethernet driver.

Nothing seems to fix the problem. Its totally random. Sometimes it shuts down fine and sometimes not. I had XP on this PC initially and it was fine,

On many of the posts it seems to be only Vista Home Premium users who have this problem, I never see it with Ultimate or Basic Users. I also seems to affect many brands and configs, so it seesm to be a Home Premium problem.

Does anyone know of a fix?

RELEVANCY SCORE 200
Preferred Solution: BSOD on shutdown then recovers from unexpected shutdown

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD on shutdown then recovers from unexpected shutdown

Please try and Reinstall your Blue tooth Driver that is Installed

See the Attachment for more Information

YOU WILL NEED TO BE AN ADMINISTRATOR

Hope This Helps,
Josh

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RELEVANCY SCORE 113.2

Hi

I have Windows 8 Pro running on a HP Touchsmart 520. When i shutdown my computer, the machine appears to shutdown, and when the screen goes blank, the computer doesn't turn off for about 3 minutes. On the next boot, i receive a message saying that the computer has recovered from a unexpected shutdown.

Please see dmp files attached.

Please note, i do not use the touchscreen on this computer as it caused issues which no longer occur since the driver has been uninstalled and has been disabled in device manager.

If anyone could advise, it would be much appeciated

A:Computer not shutting down and recovers from unexpected shutdown

Did you purchase the TouchSmart with Windows 8 pre-installed? Or did you upgrade to Windows 8?

If you upgraded, did you do a "custom" ("clean") upgrade, which reformats the hard drive & installs Windows 8 on a blank partition? Or did you try an "in-place" upgrade over Windows 7?

Here is a note from the Hp website:

Quote:




WARNING:HP Linkup, HP Application Assistant, HP TouchSmart Magic Canvas and all other HP TouchSmart applications are not compatible with Windows 8 and must be uninstalled before upgrading. Content created using the TouchSmart applications such as Graffiti will not be available after upgrading.




The touchscreen Windows-8 drivers are a "known issue" with the TouchSmart series. Should you wish to get the touchscreen functions working again, you'll want to visit the Hp support webpages for your model, to see if Hp has provided a workable Windows 8 driver yet. They don't promise to provide drivers for Windows 8 for all models, if the PCs shipped with earlier versions of Windows. You might have to keep checking back at their webpage for your model: eventually a driver might show up.

Here are Hp's notes for Touchsmart Windows 8 upgrades --- Upgrading from Windows 7 to Windows 8 HP TouchSmart 520-1050 Desktop PC | HP? Support

Shutdown/Sleep/Hibernate are all setup a bit differently in Windows 8. To get to the actual detailed settings, it is necessary to navigate throu... Read more

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RELEVANCY SCORE 104.8

Greetings Gents


? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

Summery:
out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

A:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -

Code:

nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -

http://support.dell.com/support/down...nConsent=False

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip


If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .

jcgriff2

`


BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

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RELEVANCY SCORE 100.8

Hey,

Lately I have been starting to get a notification - "Windows recovered from an unexpected shutdown" - after waking up my computer. It restarts fine, but my Volume, Network, and Power icons are gone in the taskbar when this happens. I can't see if there was any errors because my Computer is always in Sleep Mode when it happens.

I run scans daily with Avast and MalwareBytes, and there's no viruses. I've also disabled some startup programs recently, so that might be affecting it. I know how to Re-Enable the icons, it's just a pain to do and I'd like to see if it's anything serious.

Any ideas on what is causing this?

Merry Christmas,
Verticity

A:Windows "recovers from an unexpected shutdown" with no Power, Network, & Volume Icons

Hello, you could start out with some software checks. System Files - SFC Command and this : Check Disk - chkdsk

If good, go to a hardware check : www.carrona.org Got memory and hard drive checks there.

Also. check for malware using your antivirus program and free of Malwarebytes. : Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer

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RELEVANCY SCORE 88.8

Hello Everyone ,
I got a problem today when the pc was on the sleep mode I come back home and I found the Blue screen
and here is my SF Diagnostic .
Thanks in advance .

A:BSOD Help (unexpected shutdown)

Code:
Host Name: ANAS-PC
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7600 N/A Build 7600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Anas
Registered Organization:
Product ID: 00426-OEM-8992662-00010
Original Install Date: 7/15/2013, 3:55:09 PM
System Boot Time: 9/5/2013, 11:24:58 AM
System Manufacturer: HP-Pavilion
System Model: KZ776AA-ABF m9376.fr
System Type: x64-based PC
There seems to be a problem with your Windows activation. Please post this report: Activation Issue Posting Instructions

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RELEVANCY SCORE 88.8

I was advised to post the dumps, as in this thread: Unexpected Shutdown

Windows 7 Ultimate x86

Event log keeps giving an event 41 error, so that I get a BSOD, but everything happens so fast that the BSOD doesn't even show up.

I'm not even sure that a memory dump had been created..

A:unexpected shutdown BSOD

Good job! Pain55,

I placed a referal link to here back at your original thread.

I have to agree about those .dmp files. You need special programs to read them.
I have been looking at this link: Configuring the "Debugging Tools"

I hope once I read through it enough, and understand how to set up the tools on my machine I will be able to help more.

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RELEVANCY SCORE 88.8

I am not super technical but I am hoping I can find some answers here.

Emachines EL1333
Windows 7 Home 64bit

I just purchased this computer from Best Buy in December. Sometime in January it just started crashing randomly. It started with the monitor just suddenly losing the signal and I would have to force it to shut down. Then it started freeezing whenever I watched a video or played a game. The screen would lock up and the computer would make a stuttering noise and then I would get the BSOD. Now it just happens randomly (though I do still get it sometimes when watching a video).

A friend suggested it could be my video card driver. I have updated it to the most current one from the nvidia website and it seemed to work fine for a short time but now it is back to the same thing.

I have uploaded the files from the collection app but perfmon/report didn't give me any results.

Any help is greatly appreciated. I will try to provide any information that I can.

Thanks!

A:Unexpected Shutdown BSOD

Hello and welcome to 7 Forums,

Can you please enable Driver Verifier? (see information below)


   Information

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu.

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it mak... Read more

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RELEVANCY SCORE 88.8

I hope someone can help me with this problem. I have several machines running Win 7 32 bit. For some reason these machines will just freeze up or reboot, 2 to 3 times a day. Here is all the info that I have. Also I have 4 encoder and 1 decoder cards in these machines. All the drivers are updated to the latest, and I have MSE installed.

Once I reboot the machines I will get the following message: Unexpected shutdown:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 95B07018
BCP2: 00000002
BCP3: 00000001
BCP4: 82AEFCDE
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\040812-14328-01.dmp
C:\Users\Hybrid1\AppData\Local\Temp\WER-24140-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt


MiniDumps:


--------------------------------------------------------------------------------
System Information (local)
--------------------------------------------------------------------------------
computer name: XXXXX
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\windows
CPU: GenuineIntel Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz Intel586, level: 6
2 logical processors, active mask: 3... Read more

A:BSOD (Unexpected shutdown)

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP
We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\M... Read more

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RELEVANCY SCORE 88.8

Hello good people!

I am definitely not a computer guru - thus my post here - but am learning. Built a few computers with some help from more knowledgeable friends. Can work thru problems with assistance.

So... I installed a fresh Windows 7 Professional 64 bit OS on my new custom system (hopefully you can see my system specs from my registration?) and have had intermittent BSOD's.... never while I have been working on the system.

Seems like they are always waiting for me in the morning when I revive my computer from 'sleep' mode.... or when I do the same after a period of non-use during the day.

I have attached the .zip file of the error report. It seems like there may be two targeted issues "caused by driver":
NTOSKRNL.EXE
PSHED.DLL
I have no idea what these are, what they mean, nor how to fix them. Can you help?

I sincerely appreciate your patience in working with me, a computer neophyte.

Thanks!

A:BSOD - Unexpected Shutdown Win 7 Pro 64

Hi. You may follow this.

http://www.sevenforums.com/crash-loc...d-problem.html

In the meantime and in between time, you could look into updating your chipset/motherboard drivers to latest available. Install latest bios if there's a new one too.

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RELEVANCY SCORE 88

Please help!!!

I have a new dell 1747 laptop that I have re-imaged twice and am still having crash problems. I have installed the most up to date drivers from both dell and the individual companies that make the components of my system.

Any help would be greatly appreciated.

Thank you in advance.

Adam

A:BSOD & Unexpected Shutdown Crash

Although the most likely cause of this error is your Broadcom Widcomm Bluetooth USB Filter, I have to wonder if there's a hardware issue that's causing this, or, if there's a Windows issue causing this.

Please start by running SFC.EXE /SCANNOW from an elevated (Run as administrator) Command Prompt.

Then, try removing your Bluetooth drivers and then install the latest version available from the Dell website.

Also, try disabling your USB controllers (in the BIOS, if possible) and do not plug anything into the USB ports while testing.

Because of the past history that you describe, and the BSOD information, I suspect that these procedures won't fix the system. If it's still under warranty, I'd suggest that you return it to the service center for repair.

BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Sep 21 23:48:21.685 2010 (UTC - 4:00)
System Uptime: 0 days 1:36:33.150
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+131 )
BUGCHECK_STR: 0x1E_0
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 17 23:54:24.376 2010 (UTC - 4:00)
System Uptime: 0 days 0:47:42.857
Probably caused by : ntkrnlmp.exe ( nt!PopIrpWorke... Read more

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RELEVANCY SCORE 88

I have been dealing with mostly random shutdowns with the occassional BSOD for quite a while.
I have run Memtest 86+ but cannot get it to scan more than about an hour and a half before it freezes. I am not too familiar with how this program is supposed to work but here is what happens. Computer booths up into memtest 86+ starts to run lasts about 15 seconds and reboots this happened twice more before it finally gets going so far I have gotten one error on one Bit at memory 2178.9 MB the assurance code is 154, if this means anything this error was generated after running for almost 2 Hrs. at this point the computer rebooted and ran for about 2 minutes before freezing the code was then 163. On another occasion that I ran memtest 86 the program froze with the screen showing withe lines on a blue back ground with a red bar at the top and a white bar at the bottom.
I have not been able to install the SF_diagnostic_tool, I get an error (see attached file) I have minidump files but don't know how to get them without sf-diagnostic. I am logged in as administrator
THe computer is as follows:
Motherboard: Asus M5A99X EVO
CPU AMD FX8120
Memory Patriot PSD34G16002
Video Card HIS icecube X AMD Radeon HD6950
Monitor Viewsonic VX24553
C: seagate 1TB
d: backup Westerndigital 1TB
E: Music drive Westerndigital 1TB
I hope someone can help getting very frustrated.
Thank you

A:BSOD and unexpected shutdown in Windows 7 64 Bit

Hi .
A single error is enough in my books the RAM cannot be trusted anymore, so posting the crash dumps wouldn't
be much helpful until we get rid of the failing module.

You describe a situation where you cannot test the RAM without the PC freezing, how are you loading MEMTest86+
i.e. via a CD / USB?

Start testing the modules one at a time and let each module complete between 8-10 passes or until errors are found,
whichever comes first. You can also determine whether it's a particular slot / module following this logic;








  
Quote: Originally Posted by Arc


Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

First run it with all the existing/installed RAM modules. If it comes with no error, all is good.

But if it starts showing errors, Stop testing. Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you... Read more

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RELEVANCY SCORE 88

I have a custom built PC that in recent weeks started to shut down unexpectedly as if the power was shut off. This system is connected to a TV via HDMI and used for recording TV from cable and streaming internet video. The Event log shows event 41. Also - the digital tuner will periodically fail to detect a signal although the analog tuner behaves normally. This is probably unrelated but I mentioned it just in case.
I attached the autoruns output and system health check. Please advise how to diagnose and correct the problem.

? OS - Windows 7
? x64 ?
? Win 7 64 bit retail
? Age of system - 3 months
? CPU AMD Athlon II X3 435 2.9Ghz
? Video Card On board ATI ram is shared
? MotherBoard- Gigabyte ga-ma785gt-ud3h
? Power Supply - OCZ 600 watt
TV Tuner - ATI pcie 650 combo
RAM 2GB ddr3

A:BSOD Win7- unexpected shutdown

The perfmon report shows issues due to not having enough memory. This results in excessive pagefile usage and slows your system down drastically:

Quote:




Total Physical Memory: 1,534 MB
Available Physical Memory: 338 MB
Virtual Memory: Max Size: 3,067 MB
Virtual Memory: Available: 1,529 MB
Virtual Memory: In Use: 1,538 MB
Page File Location(s): C:\pagefile.sys




Please add more memory to the system as soon as you can. In the meantime, don't run more than one application at a time.

There are no memory dump files in the uploaded reports, please do the following:

Quote:




Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service . ... Read more

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RELEVANCY SCORE 88

Whenever i shut down my computer, it doesn't shuts down, only blue screen appears and then proceeds to booting process.It has the "start windows normally",safe mode etc options. It happened during Im browsing the internet and my brother accidentally push the shut down button and ask to force shut down or to wait for background programs to close. Then i choose cancel and when I close My computer,blue screen with text appears for a short period of time and then proceeds to booting process and the "start windows normally",safe mode etc options appears.Thanks

A:BSOD problem unexpected shutdown.How do I Fix it?

Many of your problems will be solved by installing a genuine Windows 7.

BSOD analysts, refer to this:
http://www.sevenforums.com/general-d...t-genuine.html

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RELEVANCY SCORE 88

I have been getting a BSOD every time I leave my computer on for over 12 hours. This has been going on for a year or so. I built the computer two years ago and had no problems for the first year. I have sent the motherboard in two times already trying to fix the problem but to no avail. I have updated all of the motherboard drivers in hopes that fixes it but that didn't work either. Can someone read my latest MiniDump file for me and tell me what is wrong? Thank you in advance!

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Extra information about the problem
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880069BE32D
BCP3: FFFFF8800ACD2F50
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
 

A:Getting unexpected shutdown Windows 7 64-bit BSOD

Have you tried another power supply?
 

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RELEVANCY SCORE 88

Today i am surfing internet and suddenly a screen comes (i couldn't read it because it was for just 2 or 3 sec) and then windows restart in safe mode.
This has happened to For 3 times in 2 days.
attaching the files. hope someone could help me. if i an wrong in any place please correct me.

A:Unexpected shutdown of windows.(BSOD)

Your crash reports indicate a possible problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.







  
Quote: Originally Posted by Brink


NOTE: The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

7. Select (highlight) all of the MGADiag report that you just pasted, and click on the code box # toolbar icon to wrap the report in a code box when posted. (see screenshot below)

Attachment 220861

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RELEVANCY SCORE 88

Hi

For a few weeks now I have been getting recurring BSODs. I ran a memory and disk check and the BSODs stopped for a few days. Then today I got another BSOD.

I'm also a bit confused as to how to read a minidump file. I used the program WhoCrashed and it came up with this:

6 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

pwipf6.sys (pwipf6, Privacyware/PWI, Inc.)

Not too sure how to update this particular driver.
Thanks

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz, x64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3548 Mb
Graphics Card: Intel(R) HD Graphics, 1550 Mb
Hard Drives: C: Total - 953766 MB, Free - 823059 MB;
Motherboard: ASUSTeK Computer INC., P7H55-M
Antivirus: avast! Antivirus, Updated and Enabled
 

A:BSOD unexpected shutdown error

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RELEVANCY SCORE 86.8

My computer keeps shutting down and giving me the following error:


Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8008080168
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\083013-27690-01.dmp
C:\Users\Admin\AppData\Local\Temp\WER-38641-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I am not gaming, watching a movie or anything particularly strenuous. It will shut down from desktop, it will shut down when I'm on facebook or Tumblr in Google Chrome. I am not sure what is causing the problem. Attached is the SF Diagnostics zip file as per the BSOD instructions page.

Any help would be much appreciated.

A:Windows 7 Unexpected Shutdown from Desktop BSOD

Code:
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Aug 30 19:18:39.250 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:10.888
BugCheck 124, {0, fffffa8008080168, 0, 0}
Probably caused by : AuthenticAMD
BUGCHECK_STR: 0x124_AuthenticAMD
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Aug 30 02:12:53.204 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:09.843
BugCheck 124, {0, fffffa80080be688, 0, 0}
Probably caused by : AuthenticAMD
BUGCHECK_STR: 0x124_AuthenticAMD
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Thu Aug 29 06:54:51.800 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:09.049
BugCheck 124, {0, fffffa800808f678, 0, 0}
Probably caused by : AuthenticAMD
BUGCHECK_STR: 0x124_AuthenticAMD
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Thu Aug 29 04:20:01.312 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:10.951
BugCheck 124, {0, fffffa80080c68f8, 0, 0}
Probably caused by : AuthenticAMD
BUGCHECK_STR: 0x124_AuthenticAMD
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????... Read more

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RELEVANCY SCORE 86.8

hey so heres whats happening recently i have been receiving the windows message "windows has Recovered from an Unexpected Shutdown" randomly... i dont know what triggered this because it happens occasionally on shutdown and i get the blue screen but a lot of the time i dont see the bluescreen.... doesnt happen on startup.I get this message a lot when my computer wakes from as sleep.
More detailed info on the message is :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 870B6030
BCP3: 82D78AE0
BCP4: 86F7C8C8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\060310-21855-01.dmp
C:\Users\Wade\AppData\Local\Temp\WER-54257-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Please can you help me fix or find a solution for this... thanks in advance
PS: I am running windows 7 on a new hdd that is currently up to date along with all my drivers supposedly.. I have also included a zip file of all my minidump files if that helps with analysis and solution

A:Windows has Recovered from an Unexpected Shutdown - BSOD

It looks as if your 2Wire Wireless Adapter driver are the cause. Dated 2007, its age is enough to cause a BSOD.

Please uninstall your wireless drivers and then install a fresh, up-to-date copy.

BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Thu Jun 3 10:44:46.548 2010 (GMT-4)
System Uptime: 0 days 0:01:45.185
*** WARNING: Unable to verify timestamp for 2WirePCP.sys
*** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
BugCheck 1000007E, {c0000005, 82c4a7f3, 8db77b38, 8db77710}
Probably caused by : 2WirePCP.sys ( 2WirePCP+b46 )
PROCESS_NAME: System
BUGCHECK_STR: 0x7E
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Thu Jun 3 10:30:29.301 2010 (GMT-4)
System Uptime: 0 days 0:41:28.549
BugCheck D1, {8, 2, 0, 8bc7dce0}
*** WARNING: Unable to verify timestamp for 2WirePCP.sys
*** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
Probably caused by : 2WirePCP.sys ( 2WirePCP+a3c0 )
BUGCHECK_STR: 0xD1
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Thu Jun 3 09:48:24.335 2010 (GMT-4)
System Uptime: 0 days 5:13:09.973
BugCheck D1, {8, 2, 0, 8bc90ce0}
*** WARNING: Unable to verify timestamp for 2WirePCP.sys
*** ERROR: Module load comple... Read more

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RELEVANCY SCORE 86.8

I don't know what to do with this, I did not expect to have such errors because my pc is just 2 months old. HELP

My SYSTEM SPECS:

Windows 7 Ultimate Service Pack 1
32-bit operating system
Processor: AMD Athlon (tm) II X3 455 Processor 3.30 GHz
Installed Memory(RAM): 2.00gb (1.75gb usable)
Hard Drive: Seagate ST332041 3AS SCSI

See my attached files for further information

A:Windows Has Recovered From Unexpected Shutdown after BSOD

This looks like it only occurred once. Usually flukes like this can occur for a single instance, and should be of no concern unless it becomes a repeat issue.

Checking the minidump, I saw this was caused by dump_wmimmc.sys corrupting Windows kernel code. The source of it is \??\D:\X-Play\Audition Dance Battle\GameGuard\dump_wmimmc.sys. Does this appear familiar to you? From the looks of it, you are running a game that uses GameGuard anti-cheat software which hooks into the system using the dump_wmimmc.sys driver. This sucker is known for causing bugs time from time. I'm not sure what I can tell you as to what you can do to remedy this. I guess look up info on GameGuard, see if others playing the same game are having similar issues, stuff like that. This seems to be specifically a bug within GameGuard itself, so it's not really that can be resolved outside of either trying to find an update for it or to simply forgo playing the game until they get it fixed. A reinstall may also remedy the issue. In addition, it did occur during your AVG process, so you will want to update AVG or may even be forced to use another AV software right now, since GameGuard is known to conflict with a number of AV engines.

I did notice that your system reported at the time you did the BSOD Report that it was very low on available RAM. You will want to upgrade the RAM on your system as running out of memory can do a number of oddball things. I doubt it's the cause of the problem here, but it will be... Read more

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RELEVANCY SCORE 86.8

hey so heres whats happening recently i have been receiving the windows message "windows has Recovered from an Unexpected Shutdown" randomly... i dont know what triggered this because it happens occasionally on shutdown and i get the blue screen but a lot of the time i dont see the bluescreen.... doesnt happen on startup.I get this message a lot when my computer wakes from as sleep.
More detailed info on the message is :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 870B6030
BCP3: 82D78AE0
BCP4: 86F7C8C8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\060310-21855-01.dmp
C:\Users\Wade\AppData\Local\Temp\WER-54257-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Computer System Info:
? OS - Windows 7
? x86 (32-bit)
? What was original installed OS on system? XP pro SP2
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full retail version
? Age of system (hardware) About 9 months
? Age of OS installation - have you re-installed the OS? I reinstalled windows 7 about a week ago
? CPU - AMD Phen... Read more

A:Windows has Recovered from an Unexpected Shutdown - BSOD

Hi -

Please go back and rerun the BSOD file collection app. It was cancelled after 40 seconds of runtime. There are only 8 files in the zip; there should be ~30. Per the instructions, it may need to run for up to 10 minutes.

Skip step #4 as PERFMON was present.

Regards. . .

jcgriff2

.

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RELEVANCY SCORE 86.8

I just got one of these.


it says Files that help describe the problem:
C:\Windows\Minidump\041714-25506-01.dmp
C:\Users\Tommy\AppData\Local\Temp\WER-60107-0.sysdata.xml

A:BSOD windows have recovered from an unexpected shutdown

It appears to be a HDD problem.

Code:
KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40009a30, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc0000185, error status (normally i/o status code)
Arg3: 000000012c5fa860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88001346758, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------
ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR: 0x7a_c0000185

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: chrome.exe

CURRENT_IRQL: 0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
Test the HDD using Hitachi Drive Fitness Test.
12 Free Hard Drive Testing Software Tools

Let us know the results.

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RELEVANCY SCORE 86.8

Unexpected shutdown HELP

please refer to that post pretty please

A:BSOD unexpected shutdown. i was asleep when it happened

Double posting is not a good thing.
Start one thread with one problem on one computer and wait for help.
Please mark the other thread solved and stay right here in the BSOD Thread.

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RELEVANCY SCORE 86.8

I started having this issue earlier last week. I leave the computer on to go do something else for a while (as I dislike shutting it down all the time as I think it?s better to just leave it ready and running) and it always stayed on as it's supposed to. However, recently when I come back the system is in the bootup screen asking me how I want to start it, and after the boot it tells me that the system has ?Recovered from an Unexpected Shutdown?.

This is absolutely baffling to me. I have NEVER had a computer behave like this in my life? when any of my other computers shut down it was because of obvious factors like the power cutting out, or because it got too hot and with the OS telling it too to shut off to protect it - but I have NEVER had this happen in addition to a BSOD screen (disappears too quickly to read when the system shuts off and restarts), which displays before the system shuts off on its own and for seemingly no apparent reason at all!

The hardware seems to be in pristine working order as far as I can tell and I haven?t done anything differently to provoke this. However, I DO use BitTorrent but I don?t see how that could have instigated this problem (correct me if I?m wrong please) and I religiously check the system for viruses and other nasties and I also clean the Registry (backing it up every time beforehand) and wipe out useless clutter using CCleaner (never had a problem with using this either).

I?m leaning towards thinking that this is a... Read more

A:Unexpected Shutdown (with BSOD) in Sleep Mode???

There are no dumps in that report, which are our primary data source. I see you have no dumps in your Minidump folder. Make sure CCleaner is NOT set to delete memory dumps.

From some other info in the report, I can see your Atheros drivers are too old, dated June 2009. That means they are technically incompatible with Windows 7. Please update them to the latest version.

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RELEVANCY SCORE 86.8

First time poster, sorry if i break any rules or not clear on somethings.

I am currently having issues with HP 8000 Elite SFF. I tried to stress test this unit overnight, when i woke up this morning i had a screen pop up on my desktop saying "Windows has recovered from an unexpected shutdown"

Problem: BlueScreen
OS Version: 6.1.7601.2.1.0.256.40
Locale ID: 1033

I just want to know if it is a software or hardware issue?

Thank you.

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RELEVANCY SCORE 86.8

Hello, all. As a word of warning, you are dealing with a technologically challenged lady. I leave my laptop on all the time, in the sleep mode with the cover down when I am not using it. I use Google Chrome and have approximately 8 windows open at a time, most with 20 or 30 tabs at a time. I restart it at least once a week. I received a BSOD earlier today. Unfortunately, I did not write the code down at the time, but restarted Windows in the normal mode then received Windows has recovered from an unexpected shutdown. I could only do snips of the details but I can retype them for you here:

Problem Event Name BlueScreen
OS Version 6.1.7601.2.1.0.768.3
Locale ID: 1033
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000406F8
BCP4: FFFFF80002EFBAA7
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem: C:\Windows\Minidump\040216-44943-01.dmp
C:\Users\Paula's\AppData\Local\Temp\WER=112367-0.sysdata.xml

A:BSOD Windows has Recovered from an Unexpected Shutdown

Welcome to the forum,

Can you run that tool again the file you uploaded got corrupted,



Someone will be along to help you.

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RELEVANCY SCORE 86.8

I have a similar problem. (Sorry, but my english is very poor). I attach the minidump. Can you help me?
Thanks.

A:BSOD - Windows Vista Unexpected Shutdown

santics - please post your information in a separate topic so that your issue can get the individual attention that it deserves.

While waiting for a reply, please include this information: http://www.techsupportforum.com/f217...ns-452654.html

FYI - the error is a STOP 0xCE and blames USBVideo.sys (a part of the Windows Operating System). More information on that error here: http://www.carrona.org/bsodindx.html#0x000000CE

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RELEVANCY SCORE 86.8

Hi,

I have recently (just a few days ago) put together a computer using this barebones kit from TigerDirect:AMD A10-5800K 3.8GHz Quad-Core Unlocked APU/Asus A55BM-E mATX MB/4GB DDR3 1600 Patriot Viper Xtreme Memory/500GB Seagate 500GB SATA HDD/2X LED Case Fan/Ultra Xblaster V2 case w/450W PSU Barebones at TigerDirect.com
I have also added a PNY XLR8 120 GB SSD and the computer is running Windows 7 Home Premium 64Bit. Windows is installed to the SSD, which is designated as Local Disk (C:).

The BSODs I have been seeing seem to follow the same pattern. For some reason, my computer will automatically restart (at some point during the night). When I log on the following day, several error messages will show up each saying something was unable to load. As a result, I will not be able to open programs such as Google Chrome, or sometimes even Windows Explorer. After some time, the computer will crash and display a blue screen. Sometimes, it will not automatically crash, and instead just have a useless screen with only the desktop background (no start button or desktop files), at which point I manually shut down using the power button. I have been able to temporarily recover from these blue screens by using System Restore (by either booting from disk or through safe mode), but the next day the computer will have more errors. I originally suspected the issue was related to Restarting, so I disabled automatic windows updates and sleep/hibernation mode. All that has changed is tha... Read more

A:BSOD on Computer Startup after Unexpected Shutdown

Your ATI graphics driver has been flagged.


Code:
fffff880`0b88c628 fffff880`04f07ea7Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
atikmdag+0x82ea7
Download the 13.9 driver from here then use AMD Uninstall Utility to remove all traces of your current driver, CCC etc. Reboot and install the 13.9 driver.



   Note
When installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver.
Download and run MemTest86+ to test your RAM.



   Note
Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.

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RELEVANCY SCORE 86.8

I am getting the above issue which seems to be causing me BSOD. I am not sure how to make make dump files.

A:BSOD The previous system shutdown was unexpected.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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RELEVANCY SCORE 86.8

Hello,I have been struggling with the issue with my Windows sleep mode in Windows 7. After it goes into sleep mode, the computer doesn't return from it, it just resets and gives the error "unexpected shutdown." As it is resetting it gives a purple/plue colorful screen of megadeath seen here And as usual Windows can never find solutions to any problems that happens. My inkling is that there is a power struggle when it is sleeping or resuming from sleep...Instinctively, I had uninstalled and reinstalled drivers to the video and audio drivers, USB wireless ethernet, and LAN card. I have tried disabling the USB wireless and lan card, and it still doesn't return from sleep. I have also tried unplugging the monitor, and resetting it. What else can I try, I feel like I have done everything! Thank you for any advice!Specs: Windows 7Asus ATI 790gx motherboardAMD phenom II x4 processor4 GB ram

A:BSOD, unexpected shutdown after sleep mode

Hello and welcome to Bleepingcomputer.

Its a shot in the dark, but some motherboard sleep settings are also controlled by the system BIOS under the power settings tab of the BIOS set up menus, you may want to check what those settings are set to as they may be playing a part in why your having this issue.

Bruce.

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RELEVANCY SCORE 86.8

Good day everyone,
After i reformat my computer to Windows 7 32bit, grub4dos appeared and i fix it with bootrec /rebuildbcd
I don't know if it is related to the problem i encounter right now.
My pc always restart.
After restart this message appears:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 84C32510
BCP2: 8DE3C9B0
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052414-26520-01.dmp
C:\Windows\Temp\WER-55832-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


I reformat my computer twice. I also tried to replace my RAM and Power supply but still problem exist.
The zip file of bsod is attached to this.Please help me. thanks.

A:BSOD Windows has recovered from unexpected shutdown

Update your display driver from Intel's Download Center.


Code:
8de2b000 8e328000 igdkmd32 T (no symbols)
Loaded symbol image file: igdkmd32.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys
Image name: igdkmd32.sys
Timestamp: Wed May 06 19:13:40 2009 (4A01D354)
CheckSum: 0048DF97
ImageSize: 004FD000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
It's not contributing to any BSODs form what I can see but I recommend removing AVG and replacing it with Microsoft Security Essentials and Malwarebytes Anti Malware.

Use AVG's removal tool to remove all AVG files

http://www.avg.com/gb-en/utilities

Microsoft Security Essentials - Microsoft Windows

Malwarebytes | Free Anti-Malware & Internet Security Software



   Tip

Do not activate the free trial of Malwarebytes pro.

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RELEVANCY SCORE 86.8

I'm running Window7 Pro 32 bit and this problem just started a few days ago, Unexpected Shutdown, black screen, re-boot. Happenes about once a day.
I hope there is an easy fix without buying some 3rd party software, Thanks for any help...............Indian

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 9048D500
BCP2: 00000002
BCP3: 00000008
BCP4: 9048D500
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\122410-17875-01.dmp
C:\Users\CAE\AppData\Local\Temp\WER-70078-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:Unexpected Shutdown, BSOD, but it's Black not Blue

Hi, Indian; and welcome to the forum. Please read this thread, follow the instructions and post back. We will be glad to help you.

http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 86

When touching power button to waken HP Zbook14, I get BSOD, with error listing fltmgr.sys
I ran SF Diagnostics Tool, it appears to hang after running a couple of steps.
I am attaching the zip file SF_18-06-2014, it appears to contain only the .dmp files, EVENTApp.txt and EventSys.txt. Please let me know what to change if I need to run SF Diagnostics Tool again.

The machine does not appear to throw errors except when power button is touched to bring out of sleep.

Thank you

A:BSOD after waking from sleep Unexpected Shutdown fltmgr.sys

Hello, and welcome to SevenForums!

Your BSOD seems to be caused by your HP ProtectTools Device Access Manager driver:


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

ATTEMPTED_WRITE_TO_READONLY_MEMORY (be)
An attempt was made to write to readonly memory. The guilty driver is on the
stack trace (and is typically the current instruction pointer).
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: fffff880024aa7b0, Virtual address for the attempted write.
Arg2: 00000000050ae121, PTE contents.
Arg3: fffff88004147530, (reserved)
Arg4: 000000000000000b, (reserved)

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0xBE

PROCESS_NAME: System

CURRENT_IRQL: 0

TRAP_FRAME: fffff88004147530 -- (.trap 0xfffff88004147530)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff880024aa090 rbx=0000000000000000 rcx=000000000000... Read more

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RELEVANCY SCORE 86

So I got this random BSOD after I left my computer on. My PC restarted for almost 4 times and I managed to get it back to normal by booting into safe mode.

Here are my PC's .dmp files. I hope that you can help me. Thanks in advance!

A:Random BSOD - Windows has recovered from unexpected shutdown

Yatchiie mate some system specs would be so helpful it is very hard to help out when we do not know what you are using so please run this and let us know what they are.
System Info - See Your System Specs

Now the dump files ar showing me a graphics driver failure and again unless we know what graphics you have it is impossible to advise - so specs please.

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RELEVANCY SCORE 86

almost every day my computer just shuts down and says windows has recovered from an unexpected shutdown. this has been happening for atleast 5 days. please help me because i am worried that this might ruin my computer. and also my computer also boots up very slow. here is the reports.
Attachment 86940
? OS - Vista/ Windows 7 ? windows 7
? x86 (32-bit) or x64 ? x64
? What was original installed OS on system? windows home premium
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? will it was oem then my friend bought windows ultimate for me so i guess its full retail since i updated
? Age of system (hardware) 1 year 2 months
? Age of OS installation - 1 month have you re-installed the OS? if you mean updated then yes
? CPU - dont know where to find
? Video Card - dont know where to find
? MotherBoard - dont know where to find
? Power Supply - brand & wattage - dont know where to find

A:Windows has Recovered from an Unexpected Shutdown (BSOD) [moved from V/7]

Hello,

The attachment is invalid; could you please try reattaching it?

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RELEVANCY SCORE 86

Hey guys

My system is :
Gigabyte GA-78LMT-USB3.0
AMD FX 4300 (Black edition)
Nvidia Geforce 430
450W Local PSU
Windows 7
Whenever I play games like CS:GO and Dota 2.. It runs fine for about 60 minutes and then my system restarts and I get "Windows has recovered from an unexpected shutdown" error message.

Please I've searched everywhere and if you could help me it'd be great.
All my drivers are updated.
Tried resetting BIOS.

Here is the error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 85D2E4BC
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\060414-21574-01.dmp
C:\Users\Akshay\AppData\Local\Temp\WER-43118-0.sysdata.xml
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BSOD playing CS:GO,windows recovered from unexpected shutdown

Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

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RELEVANCY SCORE 86
A:BSOD/PSOD, Windows has recovered from an unexpected shutdown.

Code:
Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public
Daemon Tools/Alcohol %

Uninstall DAEMON Tools and/or Alcohol % software. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO
Both BSOD's are related to your NVIDIA.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff80002ab4836}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1bb8c5 )

Followup: MachineOwner
---------
*******************************************************************************
* *
* Bugcheck ... Read more

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RELEVANCY SCORE 86
A:BSOD/PSOD, Windows has recovered from an unexpected shutdown.

Have you scanned for malware lately?
This: Halmacpi.dll is the Windows HAL (Hardware Abstraction Layer)

Caused this to crash:

ntkrnlpa.exe

Gathered info:

Ntkrnlpa.exe is part of the Windows Kernel as are Ntoskrnl.exe and ntkrnlmp.exe. These files install as part of your Windows NT/2000/XP/2003 operating system and are needed at boot time. You'll find them your Windows\System32 folder. Trying to disable or remove these files could have undesirable effects. You'll find more information at http://support.microsoft.com/kb/887675. You'll find information about a vulnerability in the Windows Kernel involving these files at http://support.microsoft.com/kb/931784.

[out of date info somewhat since 7/8 aren't listed but....]

If the kernal gets corrupted, you can try a system repair, info is in tutorials, if it fails you have to wipe and drop a fresh 7.

But I'd be checking for malware before going there plus it could be RAM causing issues, and without checking that first, no amount of OS repair/reinstall will stop the problem.

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RELEVANCY SCORE 85.2

No idea, the screen just went black and the computer restarted

A:Unexpected shutdown; no blue screen but got BSOD error report

A single crash dump is not enough. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffffffffff807, 0, fffff800032f4527, 0}
Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!ExfReleaseRundownProtection+7 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffffffffff807, memory referenced.
Arg2: 0000000000000000, val... Read more

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RELEVANCY SCORE 85.2

This is my first post, so I apologize in advance for omitting any important information or additional ignorance on my part. I'm far from a computer expert.

My Gateway NV53 had a meltdown in late July (unable to boot, would crash in safe mode, unable to restore, etc.) and I was forced to restore the laptop to factory settings, losing all my files in the process.

It was working fine for about a month until last week it unexpectedly shutdown. On rebooting I got the BSOD Stop: c000021a error. After about 4 tries I finally got the advanced boot menu to load the system/startup repair, which seemed to fix the problem after about 30min or so.

I thought everything was fixed, but I got the same problem yesterday afternoon: suddenly crashes (no BSOD, just shuts down), with the c000021a error on re-start until I run startup repair which fixes the problem.

Any ideas on why this keeps happening? I have read that c000021a is often caused by 3rd party software updates interfering with WinLogon, which compromises the security of the system, but the crashes aren't occurring after downloading anything or installing new software (intentionally, at least). The first crash happened while I was using Skype, the second time while watching a YouTube video.

When I reboot after the startup repair, my Norton Antivirus definitions are out of date and must be updated, and there are always Windows Updates to install upon shutdown. This past time I also had to re-install Chrome.... Read more

A:Recurring unexpected shutdown and BSOD c000021a, Startup Repair

DUDE just post the problem .................
LONG STORIES r kindda anoying !

Just the full error that appears on that bsod

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RELEVANCY SCORE 84

My rig
E6500
Asus P5G41-M LE/CSM
G-skill F2-640Cl 5D-4GBPQ PC2-6400 4gb
Seagate Barracuda 7200.12 500gb SATA2

Unexpected shutdown
Reason: blue screen
attached health report and

A:Win7 pro32 BSOD? Unexpected shutdown reason: blue screen

Hi,


Code:

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: 0x9F_IMAGE_ AgileVpn.sys

BUCKET_ID: 0x9F_IMAGE_ AgileVpn.sys

Followup: MachineOwner
---------

This one is a bit strange, because apparently Agile VPN ships as part of Win7. Windows components do not usually cause BSODs, so there is something else at play here.

Were you using Agile VPN at all at the time of the crashes?

Regards,
Reventon

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RELEVANCY SCORE 84

My computer shutdown today unexpectedly..I have no idea what the problem could be.. either a motherboard.. or cpu problem?

I checked my pc health status on my motherboard during a restart and everything looked fine..+12V was at 12.12V, cpu temp was at 31 degrees celcius, board at 31 degrees celcius..

I've attached the dump file associated with it to see if anyone else can figure this out..Mini122208-01.dmp

A:Windows Has Recovered From Unexpected Shutdown - Blue Screen of Death - BSOD

`

Please go to ---> BSOD Posting Instructions

... Read more

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RELEVANCY SCORE 78.4

Hey folks. I would appreciate if you could lend a hand with this issue, as I haven't had any luck so far.
 
My PC has been restarting instead of shutting down when I initiate a shutdown. I did a clean boot and tried it, as well safe mode, and it still replicates the problem. The BSOD I occasionally get before the restart is KERNEL_SECURITY_CHECK_FAILURE
 
Even though the BSOD doesn't show up every time, I am getting a minidump each time it restarts with the KERNEL_SECURITY_CHECK_FAILURE error. I've included the two most recent minidumps for analysis if it helps solve the problem.

Minidump 1: http://speedy.sh/WM23P/092014-21796-01.dmp
Minidump 2: http://speedy.sh/4UXvm/092014-24046-01.dmp
 
Where do I go from here?
Much obliged for your help,
Faithisreason

A:Computer Restarts on Shutdown (Windows 8.0) Occasional BSOD During Shutdown

Have you made sure that you have all your windows updates?

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RELEVANCY SCORE 77.6

Hi guys,

I have a problem , from a few days now I have these BSOD, and could not imagine why, can't remember if I installed anything wrong. Maybe you can help i will attach the archive so I hope it will work. I tried to uninstall the video driver, didn't help.

error is Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
(founded and match my case it dosent write anything else down of the error. could it be because of same issue that i found in a guy's post ?). this is what i found in his post
Dump File : Mini100811-01.dmp
Crash Time : 8/10/2011 7:00:42 ??
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
Caused By Driver : hal.dll
Caused By Address : hal.dll+bead
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+5ad54
Stack Address 1 :
Stack Address 2 : ntkrnlpa.exe+2da7da
Stack Address 3 : ntkrnlpa.exe+2da46d
Computer Name :
Full Path : C:\Windows\Minidump\Mini10... Read more

A:BSOD after shutdown, error 0x00000d1, shutdown not complete

Hello Johny, for a Stop 0xD1, we need to see the crash dumps to have the closest look. The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. If anything is there, upload it. If not, wait for the next system crash. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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RELEVANCY SCORE 77.6

Hi guys if i remote into my XP box everything is fine except when i shut down using a shutdown shortcut and other shutdown utilities no matter what after i get booted off the remote session the computer looks like its shutting down then stays on for a few seconds then a BSOD appear. I have been trying to figure out why for the past week and no solution so im hoping someone can chime in.

The problem is only on remote if i shut down locally never a single BSOD and no hardware has changed. No driver issues. ive read and tried all the usual solutions. Need someone here to chime in on specifics.

Ive also tried to remote in with bare minimum and no go. same thing.

A:Remote desk shutdown causes BSOD but not local shutdown?

Hi,

Still follow these instructions - hopefully the info will give us a clue: http://www.techsupportforum.com/f217...ml#post2545708

Attach the .zip file to your next post in this thread.

Regards,
Reventon

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RELEVANCY SCORE 77.2

Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF8000235244E
BCP3: FFFFF8801C6995E0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\101813-7800-01.dmp
C:\Users\Admin\AppData\Local\Temp\WER-14164-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
^ This is what I saw this morning I didn't see the BSOD.

A:BSOD overnight "Windows recovered from an unexpected shutdown."

Welcome .

A single dump is nothing to worry about in my opinion.
This was seem to be a combination of Sandboxie and an outdated Ethernet driver,

Code:
lmvm rt64win7
Browse full module list
start end module name
fffff880`05ce7000 fffff880`05d87000 Rt64win7 (deferred)
Image path: Rt64win7.sys
Image name: Rt64win7.sys

Timestamp: Tue Sep 27 17:50:33 2011
http://carrona.org/drivers/driver.php?id=Rt64win7.sys

I wouldn't change a thing until it start to be a real problem and the BSOD start becoming more
frequent where is we need to start interfering.

Keep us posted as to how things develop in the next week or so .

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RELEVANCY SCORE 76.4

I have shutdown correctly, but I get BSOD and then it shutdowns, but then it turns on again.

A:BSOD as computer shutdown, turns on after shutdown

Even when i try to restore my computer it gives the BSOD

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