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Windows Update shows error 80070BC9, updates fails

Q: Windows Update shows error 80070BC9, updates fails

Hello, I got moms laptop for repair, and found one problem. I can't install 6 updates, one of them is that Windows 10 one. Windows update gives me error 80070BC9. I already tried sfc /scannow, even on boot, it threw "unfixable" errors on me too.
Any help? (Windows 8.1)

P.S.: I tried to put CBS.log here, but I can't, don't know why.

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A: Windows Update shows error 80070BC9, updates fails

Please post the KB{number} list of the updates you are trying to install.
Please upload the cbs.log file located at [windows partition]\windows\logs\cbs\ ,this log might have information about the problem + use this command
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > "%userprofiel%\Desktop\sfcdetails.txt"

after sfc/scannow is finished.
The sfcdetails.txt file shows what sfc could not fix.

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Hi! I got errors 80070BC9 and C355 when trying to install SP1, security updates KB2478661 and KB2556352 and Internet Explorer 9 with Windows Update. I use Windows 7 Professional x64. I tried to install the updates manually, used the Windows Update Readyness and FixIt tools, and to reinstall the Windows Update agent from the command line as administrator with the /wuforce option. Nothing worked. I uploaded the checksur.log. Can you fix this please?

A:Windows Update error when installing SP1 code 80070BC9


* First & foremost I recommend you only do a few updates at a time.
Set Windows to notify you of updates but YOU choose which to do & when.

* Certain Security software can cause updating issues.
To find out if 3rd party software is causing the updates to fail to install > configure the system to Clean boot and then check for updates.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

* You could also try resetting Windows Update Components.
To do this:
1. Click on the following link: How do I reset Windows Update components?
2. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.

* Instead of using Windows Update try the SP1 Download:

Download Details - Microsoft Download Center - Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932)

For 32-Bit Windows 7 download: windows6.1-KB976932-X86.exe

For 64-Bit Windows 7 download: windows6.1-KB976932-X64.exe

* Windows 7 - Service Pack 1 – How to install Step by Step
How to install Windows 7 Service Pack 1 – Step by Step

* Email support via Microsoft Tech.
Microsoft Support

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Second machine that I am having issues getting to update. I keep running into error code 80070BC9 and 9C59. I know 9C59 is IE11 fail to install but anything I try won't let me get past it even the standalone installer and trying to remove IE9. I ran SURT and sfc there was no change. CBS log attached. Any help on this headache would be greatly appreciated!

A:Windows update error code 80070BC9 and 9C59

There are no problems in either SFC or CheckSUR - but the background CBS data shows that a number of updates are in a pending state, and access to the registry is apparently being blocked.
From the look of the Filters.log you have both Symantec and Bit9 security programs running - it may be that this combination is blocking the updates.
I know nothing about Bit9 beyond what a quick look at their home page tells me, but a combination of Symantec with almost anything else in the form of an AV is pretty much guaranteed to cause problems.

What versions of which security programs are currently installed? what others have been installed ?

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I've only recently realised that my Windows 7 computer will not allow Windows Update to basically, run.

The last time it successfully ran was late August and every attempt since fails with Error No: 80096001

I cannot even run the SURT tool as requested by the Windows Update posting Instructions thread. Same error number in fact.

I have run the sfcscan as directed, and the logs are attached.

Once again, I look forward to some nice lady or gent offering help with thanks in advance.

A:Windows 7 Update fails to even find updates (error:

The SFC scan reports that it repaired a file -

Line 83190: 2013-10-02 17:08:56, Info CSI 000001da [SR] Repairing 1 components
Line 83191: 2013-10-02 17:08:56, Info CSI 000001db [SR] Beginning Verify and Repair transaction
Line 83194: 2013-10-02 17:08:57, Info CSI 000001dd [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"imageres.dll" from store
Line 83203: 2013-10-02 17:08:57, Info CSI 000001df [SR] Repair complete
Line 83204: 2013-10-02 17:08:57, Info CSI 000001e0 [SR] Committing transaction
Line 83208: 2013-10-02 17:08:57, Info CSI 000001e4 [SR] Unable to complete Verify and Repair transaction because some of the files that need to be repaired are in use. A reboot is required to complete this operation.
Line 83209: 2013-10-02 17:08:57, Info CSI 000001e5 [SR] Repairing 1 components
Line 83210: 2013-10-02 17:08:57, Info CSI 000001e6 [SR] Beginning Verify and Repair transaction
Line 83213: 2013-10-02 17:08:58, Info CSI 000001e8 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"imageres.dll" from store
However, I'm not convinced that the repair worked properly...

Please run another SFC scan - if it claims that all is well, please attempt to run the CheckSUR/SUR... Read more

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I had this problem before in Oct. 2006 with my computer at home and put drivecleaner 2006 on it and it corrected the problem. Now my symantec and pestpatrol caught it as spyware and and all and I'm kind of confussed on where to put it back on my computer or not! Any advice. I have Window XP Pro.

A:Windows Updates Fails To Update With No Error Codes.

Drive Cleaner is a program that displays exaggerated reports of security and privacy risks on your computer. Before you can fix these risks, though, the program requires you to purchase the commercial version of the software. Due to this Symantec labels this program a security risk. A screenshot of this program can be seen below.How To Remove Drivecleaner 2006

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Th problem is that all windows updates are failed to install (around 27 updates) since the 17/May.
I tried everything from deleting temporary files, doing malware check, hard disk check for errors, still could not solve it.

Any ideas?

A:Windows update fails to install updates (Error 66A, 8007006E)

Troubleshoot common installation issues in Windows Update, Microsoft Update, and Windows Server Update Services would seem to apply here.
Run the Fixit, and see if it helps - make a detailed not of any errors produced along the way

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My computer will not not update I have tried all the error fix programs and still have problem.

Error codes 80070BC9 and 9C59. Thank you for any help you can give attached is my cbs file.

Thank you Mark

A:How fix windows update error codes 80070BC9 and 9C59 Windows 7

You have some serious problems in the CBS background...

2013-12-22 21:41:37, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x183fbd0
2013-12-22 21:41:37, Info CSI 00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
2013-12-22 21:41:37, Info CSI 00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1f4
2013-12-22 21:41:37, Error CSI 00000007 (F) STATUS_RM_NOT_ACTIVE #155# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_SET_VALUE|KEY_WOW64_64KEY), oa = @0x183eeb0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\Registry\Machine\COMPONENTS"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 25423440 (0x0183ee50))[gle=0xd0190005]
2013-12-22 21:41:37, Error CSI [email protected]/12/23:02:41:37.475 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
I can't find any SFC results anywhere?- what error message did you get when you ran it?

The CheckSUR appears to have completed in a non-standard manner of some kind - the summary is missing.

This would all tend towa... Read more

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Very troubling experiences lately. Can't download any Windows Updates, and I get a NSIS Error when trying to download any kind of software from the internet, from valid sites like Kaspersky, Bit Defender, or gaming sofware from legit companies. McAfee fails to Update new virus definitions. I don't know what to do. This is a 7 month old laptop. Windows 7 64 Bit. Here's the Hijack This Log

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 2:06:43 AM, on 2/1/2013
Platform: Unknown Windows (WinNT 6.01.3505 SP1)
MSIE: Internet Explorer v9.00 (9.00.8112.16450)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE... Read more

A:Windows Update Fails To Install Updates, NSIS Error, Can't Download

Quote: Originally Posted by atmywitsend

Very troubling experiences lately. Can't download any Windows Updates, and I get a NSIS Error when trying to download any kind of software from the internet, from valid sites like Kaspersky, Bit Defender, or gaming sofware from legit companies. McAfee fails to Update new virus definitions. I don't know what to do. This is a 7 month old laptop. Windows 7 64 Bit. Here's the Hijack This Log

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 2:06:43 AM, on 2/1/2013
Platform: Unknown Windows (WinNT 6.01.3505 SP1)
MSIE: Internet Explorer v9.00 (9.00.8112.16450)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explo... Read more

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Systeem is Windows 7 HP SP1 64-bit.
Since 25-1 updates KB2478662 and KB2446710 (security supdates for .NET Framework 3.5.1 on Windows 7 Service Pack 1) fail with error code 80070BC9.
All other updates including .Net 4 install normally.

I have tried:clean boot
updates one by one
system update readiness tool (kb947821)
sfc scannow

I would like to de-install .Net 3.5.1 but this feature does not seem available in this Home Premium system.

Please advise (other than system reinstall)

A:Updates KB2478662 & KB2446710 fail with error code 80070BC9

See if this helps ....

download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder. It also cleans out the %systemroot%\temp folder and checks for .tmp files in the %systemdrive% root folder, %systemroot%, and the system32 folder (both 32bit and 64bit on 64bit OSs). It shows the amount removed for each location found (in bytes) and the total removed (in MB). Before running, it will stop Explorer and all other running apps. When finished, a reboot is required the user must reboot to finish clearing any in-use temp files.

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I have 11 updates that fail all the time and cant figure out what to do, please help.

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Only suggested options that remain are:
- Re-install windows from scratch , or
- help via this forum .

Attachment 258198
Attachment 258199

A:Win7u update error 80070BC9 on KB2790113

Your problem is at least in part caused by these missing files...
from the CheckSUR report...

Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-ie... Read more

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I have W7 Professional and 'Windows Update' shows 2 important updates.I click on update but it fails with error error code 800B0100. Clicking on 'get help' does not provide a solution. Can anyone help please?

A:Windows update shows 2 important but download fails

What are the 2 updates ?

Did you google the error code.

You could have newer versions of them, if it keeps up, just hide the updates.

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T460p here. After I updated my Windows 10 to Fall Creator Update - Lenovo System Update Shows 11 Updates that are already installed - so it want's to install the same drivers over and over again. Probably a bug. Anyone with the same experience?

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and at startup says failure to configure windows update. Also have dll errors at starup.
one is mfc42.dll and the other is uxcontacts.dii.
I use the avg free anti virus

A:windows wont update-gives erro 80070BC9

Hi, will your pc start in Safe Mode?
Tap F8 as the pc is starting up.
Click Start > Run > Type
Click Launch System restore.
Or tap F8 as the pc is starting up.
Choose Safe mode with command prompt.
Now choose a date prior to the problem you are having.
Or try Startup Repair.

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After installing Windows 7 Home Premium Upgrade on a new seagate 320 g hdd on a Toshiba L300 Laptop with 32 bit that had Vista with latest SP on a 120gb hdd.then installing the sp1, the windows updater will not download and install updates. As it was I had to manually download the sp1 to a flash drive from my desktop and put it on the laptop. No problems there, but was hoping it would solve the Update problem, but didn't. I get the "Fail" error codes. 1. 80070570 and 2. 8007001F. I have 52+ KB updates and not one of them will download and install. Called MS help and for two days they had me try different things. They even took control of the computer and couldn't figure it out. I checked memory and did a chkdsk on the new HDD. In desperation for trouble shooting I put the Vista HHD back in and ran updates with no problems at all then I reinstalled the 320 G HHD. I didn't have a BSOD at all. But I downloaded and installed Microsoft Security Essentials and when I did that I would get the BSOD for what ever reason. I had a hard time getting it uninstalled because as soon as you would start windows, within a few seconds I would get the BSOD. When I finally got the Security Essentials uninstalled the BSOD Went away. Have no Idea what one had to do with the other. I just want to get the updater to work. Any Help

A:Windows 7 Update fails to update when running updates


After installing Windows 7 Home Premium Upgrade on a new seagate 320 g hdd on a Toshiba L300 Laptop with 32 bit


That makes zero sense.

one thing at a time.

Which computer do you want to install Win 7 on?

Do you have license?

One license = 1 machine.
1 machine = 1 license.

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Hey guys,
I have been trying to install these windows updates
KB976932 (SP1)

however these errors appear when trying to install them 800B0100, 80070002, 80070BC9. I have tried to do the things windows recommended to me.

I have Windows Ultimate x64 and have already tried doing the System Readiness Tool and have attached the log.

I have already tried to install these manually from the Microsoft website but they failed.

Thanks for all your help.

A:Windows Update Errors - 800B0100, 80070002, 80070BC9


You have unfixed errors in your CheckSUR.log. These need fixing. Attemping solutions or resets will not help you. You need a fix custom written for your PC. I shall do this for you, but I cannot do it this second. Please be patient!

Thanks again!


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I am trying to update my Dell T1650 with some Windows Updates using Windows Update. 2 updates keep failing: KB971033 and IE 10 for Windows 7 x64 base system. I have tried Microsoft Fix It and other potential problem solving scenarios and when my PC reboots the fixes try to install but fail and the reverts back to its previous state. I have run sfc/scannow and no errors popup. I have also run SURT and even though the PC reboots I still run into the same failures. When the updates fail I get Code 80070BC9 and Code 9C57. I have attached the output from the CheckSur log but it shows there are corruptions in two KB packages: KB2522422 and KB2778344. This is a new PC and I am hoping these issues will resolve the issues I have installing iTunes 11 on it. Thank you for your help!

A:Windows Update Failures: Code 80070BC9 and 9C57

Hello nfullington and welcome to the forums

Your CheckSUR log is showing a few corrupt files which we will need to fix:

Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-04-11 15:31

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2522422~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB2522422~31bf3856ad364e35~amd64~~
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB2522422~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB2522422~31bf3856ad364e35~amd64~~
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB2778344~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB2778344~31bf3856ad364e35~amd64~~
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2778344~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB2778344~31bf3856ad364e35~amd64~~
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2522422_SP1~31b... Read more

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I installed all the updates last tuesday and two of them (while installed successfully ) keep popping up as needing to be installed.   This is happening when i run Secunia PSI as well .
The two are  Internet Explorer 11  updates 
KB3021952 and KB3032359 
Any ideas as to why ?
Thank you

A:Windows update shows two updates need to be installed but already are

Windows downloaded updates could be corrupted you can delete "C:\Windows\SoftwareDistribution" directory which holds Windows updates cache. 
Close all running programs and save open files then open Command Prompt as a administrator type sc stop wuauserv  press Enter key. Type rd /s /q  C:\Windows\SoftwareDistribution press Enter key. Type Shutdown /r /t 2 press Enter key to restart your computer and after login to Windows check and install updates if needed.

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Recently I have been having issues with Windows Update. There are Three updates that I cannot install whether it be through Windows Update or downloading them manually from the Microsoft Website.

The update codes are:

KB2984976 &

When trying to update through Windows Update, I get the error codes 800B0100 & 80073712. Although when I try to install them by getting the updates from the website manually, it notifies me that the updates don't apply to my system even though they're for Winows 7. I am still able to install definition updates and another XML update worked, but not these Three. I have run DISM to attempt to restore PC health which does not even run, I also have run sfc/scannow now multiple times but it always reports that it "was unable to fix some of them"

I followed all the instructions in the posting thread and in the attachment section it says the max file size for a zip folder is 8MB although my CBS log is 20MB, what should I do? My version is Windows 7 64 Bit Home Premium.

Thanks in advance.

A:Windows Update fails with certain updates only

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons) Alternatively, upload the full set to your favoured fileshare site (preferably DropBox or OneDrive) and post a link.

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Hey guys,
I am having this problem quite a long time now. Whenever I want to install updates from windows update in order to be able to upgrade from Windows 8 to 8.1, it shows me message while rebooting: Failure configuring Windows updates, Reverting changes, Do not turn off your computer. Then showing me couple of these multiple times:
and yes, you guessed it, I am once again where I started. I tried literally everything I found on the internet, and nothing ever worked. I just want to upgrade to Windows 8.1(which I can't aswell but I think the reason why, is Windows Update). My last chance is reinstalling Windows but I would like to solve this with different option. Thank you for any tips or anything that could eventually lead to solving this problem of mine.

A:Windows update fails to install updates

This is a BSOD problem. Please create a topic over there and include reports needed with your report.

Read other 1 answers

I am having problems with Windows 7 performing updates. Failures outweigh successes. Virtually nothing will update. I have performed individual manual updates on all the problem updates and it goes thru the process or creating a restore point and then the progress bar shows it installing. It then reports a failure and the failure code is always the same - 8007371B. The updates which fail are: KB2467659, KB2443685, KB 2447568, KB2416400 and successes are KB2416472, KB947821, KB915597.

I have tried the using the System Update Readiness Tool and no errors were reported.

Tried Microsoft Fix it 50202 and manual reset windows update components.

I have tried re-registering DLL with no positive results.

I went to Dell who said they didn?t have the expertise to fix the problem and referred me to their business partner ? Gizmo ? who guarantee ?No Fix No Fee?. Gizmo spent about two hours and gave up and said re-install.

My research on the WEB and thoughout this site have come up with many hints/possible solutions but I have drawn a blank.

I have attached the window log files CBS Attachment 129465

Can anyone help? I don't really want to go down the path of a reinstall.



A:Windows 7 Update Continually Fails on Certain Updates

Go to history and make sure that they are not already installed
Make sure that the updates are applicable to your system and software.

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I'm using Windows 8 x64. I have Windows Update disabled for automatic updates, so it only updates when I manually check for them (in case that matters). It finds the updates, installs them and asks me to restart. Usually, it says underneath "Updates were installed: [date] (Failed)". When I restart, I check it back and the (Failed) is usually gone. However, when I see Update History is shows that a few of them have failed.

As far as I can tell, I can't re-download them. I don't even know if these are important updates or not. I don't know if they failed to download or to install. All other programs that I use are able to update properly, how is it that the newest Microsoft OS gets about 1/4 of its updates wrong?

This computer had a full system reset just a few days ago (the 22nd), and on the day I resetted I did an update, and already on that day it failed one update. So I know it's not due to programs conflicts, because at the time I had maybe Firefox and Dropbox installed, nothing more. Also I have no 3rd party Anti-Virus/Firewall, I rely on Windows Defender.

A:Windows Update always fails a few updates for no reason

Is this an update, fresh install, or pre-installed on your system?

Fixing oner or more of your failed updates may release the others as well, i see one of your updates requires you to download and run a particular file when it fails through windows update the file is delmigprov.exe

This is from the Microsoft website:
run delmigprov.exe to resolve an issue that could prevent Windows8-RT-KB2756872-x64.msu from being installed.

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Hi guys

There seems to be a problem with my windows update. It downloads the necessary updates with no problem but as soon as it start to install it, it gives me a failed message. No error codes nothing, just failed. Did anyone experience this and know what the solution could be?

(See the attached image for the error.)

PS: It's not only the case with SP3 it happened even before SP3 was released.


A:Windows update fails after downloading updates.

Try Re-registering the Windows Update DLL with the commands below

Click Start, click Run, type cmd, and then click OK.
Type or copy and paste the following commands. Press ENTER after each command.
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 atl.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll
regsvr32 wups2.dll
regsvr32 msxml.dll
regsvr32 msxml3.dll
regsvr32 msxml2.dll
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll

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as topic title says...

I have run out of ideas, how to fix this, if possible.

Already tried these:

- SURT (comes out clean, log shows no errors)
- SFC (the same as above)

Fatal errors in windowsupdate.log:

2016-04-02 10:46:38:159 284 17ac Handler FATAL: UH: 0x80070490: EvaluateApplicability failed in CCbs::EvaluateApplicability
2016-04-02 10:46:38:721 284 17ac Agent WARNING: Failed to evaluate Installed rule, updateId = {F9164872-3E27-4410-B4FC-038814549BB1}.105, hr = 80070490
2016-04-02 10:47:00:449 284 17ac Handler FATAL: UH: 0x80070490: EvaluateApplicability failed in CCbs::EvaluateApplicability
which corresponds to this in CBS.log:

2016-04-02 10:47:00, Info CBS Failed to find package from aggreated XML string, package: Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-04-02 10:47:00, Info CBS Failed to find package from deployment update [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-04-02 10:47:00, Error CBS Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~ [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-04-02 10:47:00, Info CBS Failed to evaluate external applicability for package update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-04-02 10:47:00, Error ... Read more

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I have been to Microsoft board trying to fix the windows update. Every month it is a new KB # and it still won't updates these. Other updates have been updated. I went through all the troubleshooting methods which did not work. The last one on the troubleshooting method is to refresh the OS and some other options in recovery.Windows 10 upgraded from Windows 8.1Dell Inspiron 15 3542December and January Cumulative Updates will not install, fails every time. It's been failing at 8% and some at 18% then goes to 100% and says it failed.Others have the same problem over on the Microsoft board as well. I really don't want to reinstall windows 10 if I don't have to. PC is running pretty good except windows updates.Any suggestions

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I usally do not have very good internet connection. So, I wait until I do at another location and manually check for Windows Updates. However, this time I seem to be getting a strang error. HP assisant says that the updates are completed, yet I am getting an x on downloading and updates.I have not updated this machine since october of last year. There is no way that it is completed. I do have solid internet connection.thanks ahead for your help.

A:Windows Update fails at Downloading messages and updates def...

@Andrew16 Printer Website Support Driver Page:HP ENVY x360 - m6-w103dx (ENERGY STAR) The posted image indicates that the dowloads and installs have failed (X). Try the following:   Remove and Replace the HP Support Assistant Uninstall HP Support Assistant from Control Panel > icon view > Programs and FeaturesRestart the computer and log inDownload and install a fresh copy of the HP Support AssistantDownload PageHP Support Assistant If you have ?Admin? control, you may highlight the package and ?double-click? to install it, else Right-Click, Select run as Administrator and install. Restart the computer and log in Try running the HP Support Assistant again  If no joy, see the following for help:   HP PCs - Troubleshooting HP Support Assistant (Windows 10, 8) More information:HP PCs - Troubleshooting HP Support Assistant (Windows 7)HP PCs - Resolving Slow System Performance (Windows 8) HP PCs - Using HP Support Assistant (Windows 10, 8, 7)HP Support Assistant 8.0 - Technical white paper If still no joy: Set HP Support Assistant to "Notify" only (no download or install) Run the HPSA program and try to get a list of potential Updates If the list completes, use that list as a reference:Open your computer's Driver page > Download and manually install each driverRestart the computer and log in  (some updates may require you Restart after that particular update)&nb... Read more

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Hi. Because I recently formatted my computer's hard drive, I have had to go online and redownload all of the critical and other windows updates for my Windows XP Pro computer. When I first started to download the updates, I had 19 Critical Updates to download. Now I think I have 10 or something like that. Well, these last 10 or whatever absolutely refuse to install! They are apparently downloaded though because I attempt to redownload them and they "download" at speeds way faster than what dialup is capable of. Well, then it proceeds to install the updates. However, every single update fails. During the attempted installation of these updates by Windows Update, my computer accesses the floppy drive for some unkown reason. It does this only once or twice. I believe that during these downloads I am running programs such as Norton Internet Security 2002 (but I don't know why this would affect it because my other downloads completed fine with this and the rest of the programs mentioned here running). I was also running Windows Messenger, Yahoo Messenger (I think), Kazaa Lite (I think), and Norton Antivirus 2002 (with Autoprotect enabled). I have not tried downloading these files with any of these programs disabled. Oh yeah, I use AOL for my Internet connection but I use Microsoft Internet Explorer 6.0 to do most if not all of my web browsing which does include Windows Update. Please help me with this problem! I am quite stumped really. I have tried multiple (5... Read more

A:Windows Update Fails to Install Critical Updates

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I recently did a system restore on my PC which sent it back to SP1. When I went to load SP2, the Page Cannot Be Displayed window pops up as if there isn't any internet connectivity which in fact there is. I am able to use the net for all it's worth except when attempting to download anything via MS or Windows Update. I was able to run several diagnostic tools and anti malware/spyware utilities and came up with nothing. Another issue I get redirected when opening a search result through any search engine. This leads me to believe there is some kind of adware that has hidden itself within the registry. Can't even open Malwarebytes. Was able to run a scan with Hijackthis:Logfile of Trend Micro HijackThis v2.0.4Scan saved at 12:59:40 AM, on 8/19/2010Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Progr... Read more

A:Windows Update fails to open, other updates blocked

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

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I just downloaded 102 updates for Windows and Office it is approximately 600MB and above. After downloading, some updates maybe, 23 failed to install and 3 were said to be not needed. And I restarted my PC, after restarting, Windows Update prompts me to install the remaining updates which is not installed for the first time. Then It installs the 90% then restarts the machine, after restarting the remaining not installed updates installs successfully. What maybe the cause of that problem?

Sorry for the English. I'm Filipino

A:Windows Update fails to install updates for first time

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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I have created the Senslogn Registry, deleted SoftwareDistribution, Edb.log, Catroot2, Checked all services, Checked the Registry Key "NoWindowsUpdate" I have been spending hours trying to fix 0x80240020. I need to have someone tell me what the problem could be, I am an administrator running Windows XP Pro SP2

A:Help with 0x80240020 Windows Update fails to Install Updates

Please help.

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Hi all!

So, my pc had started downloading updates, and a few minutes later my system hung. Desktop showed on monitor, but mouse didn't move cursor, hitting keys did nothing, including good old alt ctrl del. So I waited a minute to make sure it wouldn't recover, and hit reset. On windows startup, it installed some of the updates it had started downloading before the crash. However when I got into windows it said there were 3 updates ready for download, but whenever I try to download those 3 I get an error: Code 800B0100 Windows Update encountered an unknown error.

Googling this I saw a suggestion to download and run System Update Readiness Tool (Checksur.exe), which I did, but still got the same error.
So I tried to do a system restore to the day before that crash...still no go.
So I tried downloading the updates manually and install them, but then I get told "The update is not applicable to your computer."

So...pardon my french, but what the hell should I do? I really really really don't want to reinstall windows...

PS: Updates that fail are KB2532531, KB2533623 and KB982018.

A:Windows Update fails to download updates after crash

Hello Valle, welcome to SF!

This sometimes happens when, for some reason, things are not updated in the right order. There are loads of other reasons but for me this is the most common.

Did you take a look at: Windows Update - Reset

It can help you reset the update history and put in what you want in the order advised.

Sometimes you don't want a specific update. That is when you use this: Windows Update - Uninstall an Update

Post back if you need more...

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Just did a fresh install of Window XP. Went to Windows Update to get current and scan came back clean- nothing needed, not even sp2- NO WAY! I must need a ton of updates, patches, etc- how do I determine what I need in order to get current when MS's own scan says I don't need anything?

Any help would be appreciated!

A:Solved: Windows Update shows no updates needed on a fresh install of XP- no way!

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When I try to install KB3182373, a "Security Update for Microsoft Silverlight", Windows Update reports failure with the message "Code 643 Windows Update encountered an unknown error".
I ran WindowsUpdateDiagnostic.diagcab. It reported that "Troubleshooting couldn't identify the problem".
What can I do to fix this? I'm running Windows 7 Professional.

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My Windows Updates fails Error Code :WindowsUpdate_80070652

Definition Update for Windows Defender - KB915597 (Definition 1.71.471.0)

Any thoughts ??

A:Windows Updates fails Error Code :WindowsUpdate_8007065

Hi shyamsasinran,

This is interesting, for normal updates this code suggests that another install is in progress (I not sure if Windows Defender is the same). This error can also occur if a dll is loaded that it needs to access, or if the downloaded file is corrupt.
Some thoughts
- If the update is already downloaded, try to install it in safe mode.
- Try to download the latest WD definitions and install manually, get them from the Microsoft Malware Protection Center

Good Luck

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After viewing some great tech support on your forum today that looked like a similar problems I am having, I decided to join the site in hopes of getting the same help.

I went ahead and made a log1, log and info files via that .bat file mentioned in someone elses topic but I also read that I'm not suppose to post any of that until asked. Sooo... I'll wait. :0)

Problems? Well, Avast seems to have more more traces off the viruses I mentioned in the description however I am still unable to update any malware/spyware protection software in order to run it on this laptop; moreover I am unable to get to the windows update page to try to update the computer... the owner of this laptop said they received an update from windows about a month ago.

When I click on the windows update from my programs files, I get directed to google search instead. :0( Before running the avast(avg was installed before but stopped responding) I would get directed to a depression website when trying to type in microsoft.com

Pleaaaaaaaaaaassseee send help.

I'm on windows xp 2002 home edition service pack 3. Thank you

A:Windows updates shows google search instead, can't update any spyware,malware software, can't download/install programs...

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

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I recieve error C80003FA whenever I do a Windows Update run. It doesn't get past the stage of checking for updates.

I've tried several fixes including:
- Waiting 15 minutes and running Windows Update again.
- Letting Windows Update run on its own schedule.
- SFC /Scannow
- Renaming the Catroot2 Folder.
- Running 3 different Fixit tools.
- Clean windows install.

After each and every one of those fixes I've tried windows update and I still get error C80003FA.

SFC Scannow has previously said no errors, but the last run through it said there were unfixable errors. I've got the log, though for brevity's sake I will keep it until someone asks for it.

Any ideas?


A:Windows Update fails in Update Check. Error code C80003FA.

Clean windows install doesn't fix it? You must be blocked, maybe your firewall???

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My Windows Update has been failing to update for a while now and I can't seem to find the solution. Here's the run-down of what happens step by step:Launch an update scan for Windows Update
It scans for a few seconds then says:

Install new Windows Update software

To check for updates, you must first install an update for Windows Update.

Once I click Install it begins to "Install and Update," but then immediately returns to "Checking for Updates."
The next box I see says:

Windows could not search for new updates

An error occurred while checking
for new updates for your

Error(s) found:
Code 800F081F

This happens every time I've attempted to update. After looking up the error code, I found the main Windows site that gave me the following explaination:
If you receive Windows Update error 800F081F, it means that Windows Update or Microsoft Update cannot determine the cryptographic service provider, or a file Windows Update requires (named catalog store) is corrupted.

I've looked through multiple Windows forums and How-To's and have tried all the fixes I found. SURT, sfc/ scannow, the standalone download for WU, Windows Update Diagnostic, multiple malware scans, and Microsoft Fixit. Ultimately, I always get the same error code, (800F081F).

I should also say this problem has been here for a few months now, and it's becoming more worrisome as more time passes. The longer I... Read more

A:Windows Update fails to update, error code 800F081F

Hi Mookeylee & welcome to Sevenforums.

Please follow Windows Update Posting Instructions

We need to see the logs to determine the cause of the error.

Worst case scenario, and last resort, repair install windows 7. No big deal I just did 2 yesterday win7x64 Home Premium. Brink posted a great tutorial Repair Install.

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I have looked through the threads and copied the Checksur Manifests and Servicing files, as suggested, that have been posted here and reran the readiness tool, but the updates still fail. Attached are the logs. Thank you for your help.

A:Windows 7 Updates kb2943357 & kb2973112 Fails with Error 800B0100

The CheckSUR log shows the following problems (as you probably noticed!)

Unavailable repair files:
winsxs\manifests\amd64_wcf-smsvchost_b03f5f7f11d50a3a_6.1.7601.2273... Read more

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I im trying to help a friend with his computer. It tries to install these 2 updates but it fails every time.

The computer is running Win 7 32 bit. Antivirus is MSS and I have tried to turn off "Real Time Protection"
Have also scanned the computer for malware with: mbam, combofix and Hitman Pro

I have tried several times. Also in Clean Boot.

I have also tried to uninstall Explorer 9 both automatically and manually with no luck.

The first time i ran the System Update Readiness Tool the logs pointed me towards KB2817183.
I downloaded this pack and expanded the .mum and the .cat files to ...\Servicing\Packages folder and then ran the SURT again.

This time it fixed most of the errors, but the errors in the log below remains. I have tried to download the files both in English and Norwegian version with no luck.

Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 19.0
2013-08-06 20:29
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2817183~31bf3856ad364e35~x86~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2817183~31bf3856ad364e35~x86~~
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Seconds executed: 339
Found 2 errors
CBS MUM Corrupt Total count: 1
CBS Catalog Corrupt Total count: 1
Un... Read more

A:Windows 7 SP1 and IE 9 updates fails. Error codes: 9C48 & 800B0100

Hello Stefan,

SFC has detected a corrupt IE9 component, so I'm hoping that's the cause of the 9C48! Your 0x800B0100 is really easy to fix though

2013-08-06 22:39:46, Info CSI 000001f4 [SR] Repairing 1 components
2013-08-06 22:39:46, Info CSI 000001f5 [SR] Beginning Verify and Repair transaction
2013-08-06 22:39:46, Info CSI 000001f6 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16476_none_2b91a7303c93d6f9\mshtml.tlb do not match actual file [l:20{10}]"mshtml.tlb" :
Found: {l:32 b:4En8FhvcAG3Ct2c/BaKK5640W5y6Wk9Qr/gE9QFwJ7E=} Expected: {l:32 b:VoO39KrqPaQa1fo6GCNd7e3yPabt+mQA4Xv9Y4sw70M=}
2013-08-06 22:39:46, Info CSI 000001f7 [SR] Cannot repair member file [l:20{10}]"mshtml.tlb" of Microsoft-Windows-IE-HTMLRendering, Version = 9.4.8112.16476, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-08-06 22:39:47, Info CSI 000001f8 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16476_none_2b91a7303c93d6f9\mshtml.tlb do not match actual file [l:20{10}]"mshtml.tlb" :
Found: {l:32 b:4En8FhvcAG3Ct2c/BaKK5640W5y6Wk9Qr/gE9QFwJ7E=} Expected: {l:32 b:VoO39KrqPaQa1fo6GCNd7e... Read more

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Good evening, it has been a while. I got a custom built computer about a year ago so that I can play FSX and P3D reasonably well. Everything seemed to go ok, not great, just ok. This are my specs:
Intel i7 [email protected] - Nvidia EVGA GTX 970 4gb - Asus Z97 Maximus Hero VII - WD black series 1TB HD - Corsair RM series RM850 - Samsung 840 EVO MZ-7TE500BW 500gb SSD.
About a month ago I started to notice that my wifi connection would be lost, then come back on its own. It got worse about two weeks ago, so I tried running the troubleshooter, it failed saying an error prevented it from running. Odd I thought.
I tried running windows updater, it downloaded a number of files to update, but continuosly failed to install 3 of them, apparently related to Microsoft Net Framework.
This morning I decided to uninstall P3D, and install a clean updated version, and the setup failed, never happened before. In the forums it adviced to make sure Direct X9 is installed, tried doing that and it failed as well.
This is very stressful, and affects my immune system, which is not good for me. Can someone here please be kind enough to take some time to help me solev this mess, thanks very much.
This are some logs from what happened today.

A:Windows update fails, Direct X fails, troubleshooter fails

im sorry to hear that you are having health issues sir. may i ask what OS yo are running

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I have just acquired a new laptop, and yes I already have a thread open to deal with the major Windows Update errors I have been experiencing with that machine. That is an ongoing open item right now.

While I'm getting things fixed, I figured I'd best also check my current laptop for errors.

Here's the good news:
-Current behavior is normal
-Windows update History does not show any errors
-SFC Verify Only shows no errors
-SUR Tool shows no errors

Here's the other news:
-WindowsUpdate Log shows multiple error entries. The first reference to an error I found was "CBS called Error with 0x800f0816."
-CBSpersist logs also show multiple error entries. In the oldest log (2/21/2015), the first reference to an error was "HRESULT = 0x80070490 - ERROR_NOT_FOUND."

Since I don't really know how to read log files, I can't tell if I have a significant problem or not. If I do, I'd like to fix it sooner rather than later. If one of you experts would be willing to take a look at my logs and give me advice, I would really appreciate it

I will post system specs plus the appropriate log files in subsequent posts. Since I am NOT facing a catastrophic issue right now, please help the folks with broken machines first.

A:Windows Update Log shows Error 0x800f0816 on D630

This laptop configuration is as follows:

Dell D630
Windows 7 Professional 32 Bit SP1
Intel Core 2 Duo CPU T7700 @2.40GHz
NVIDIA Quadro NVS 135M

I'm not sure how to identify the motherboard - sorry!

The attached zip files include the SFC and SUR results, the WindowsUpdate log and IE[XX]_main logs, the CheckSUR and CheckSURpersist logs, and the CBS log plus the oldest of the CBSpersist logs.

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Many of our windows 7 machines are having problem with windows update which takes a lot of time to check and then shows error "Windows could not search for new updates". We tried different internet connections.
Any Suggestions?

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Windows Update has been unable to update for a number of days and I need some help to resolve please.

I am running Vista SP2

Below is the windows update log

2016-04-18 07:50:45:133 3496 da0 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: +1200)  ===========
 2016-04-18 07:50:45:148 3496 da0 Misc   = Process: C:\Windows\system32\DllHost.exe
 2016-04-18 07:50:45:148 3496 da0 Misc   = Module: C:\Windows\system32\wuapi.dll
 2016-04-18 07:50:45:128 3496 da0 COMAPI -------------
 2016-04-18 07:50:45:148 3496 da0 COMAPI -- START --  COMAPI: Search [ClientId = <NULL>]
 2016-04-18 07:50:45:148 3496 da0 COMAPI ---------
 2016-04-18 07:50:45:278 1144 de8 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: +1200)  ===========
 2016-04-18 07:50:45:278 1144 de8 Misc   = Process: C:\Windows\system32\svchost.exe
 2016-04-18 07:50:45:278 1144 de8 Misc   = Module: c:\windows\system32\wuaueng.dll
 2016-04-18 07:50:45:273 1144 de8 Service *************
 2016-04-18 07:50:45:278 1144 de8 Service ** START **  Service: Service startup
 2016-04-18 07:50:45:278 1144 de8 Service *********
 2016-04-18 07:50:45:343 1144 de8 Agent   * WU client version 7.6.7600.256
 2016-04-18 07:50:45:343 1144 de8 Agent   * Base directory: C:\Windows\SoftwareDistribution
 2016-04-18 07:50:45:348 1144... Read more

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Windows Update on my Windows 7 64 bit system is failing with error C0000000D. the last update that was applied was Windows Update Agent 7.6.7600.320 on ‎7/‎31/‎2014 7:46. the update services are all there an running. I have tried all of the fixes to windows update problems in the help forums. I have McAfee antivirus that is up to date and finds no malware. I have heard that there was recently a broken update that got out for a few days and I have seen a very similar problem on a few Vista systems. Any Ideas?

A:Windows Update Fails with error C000000D

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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I have been having the Windows update problem ( Update Error 80246008) since June. I found this thread

Windows Update Error 80246008 in Windows 7 - Fix

and followed all the instructions, still the BITS service doesn't start. When I try to start the BITS service I get the following error message

"Windows couldn't start BITS on local computer. For more info refer system log and refer to service specific error code 2147024893".

When I looked at the System event log , it's filled with errors about BITS service. The two errors that appear repeatedly are

1) The Background Intelligent Transfer Service service terminated with service-specific error %%-2147024893

2) The BITS service failed to start. Error 0x80070003

Another thing that I noticed while following Step 2 of the tutorial is, The folder C:\ProgramData\Microsoft\Network\Downloader is present in my system , however I can't access it even using the Admin account. When I try to access it by double clicking on it, I get the following error message

C:\ProgramData\Microsoft\Network\Downloader refers to a location that is unavailable.

I have also followed the "Windows Update Posting Instructions" and the link to the CBS log file folder is given below. I have posted the link instead of attaching the file as the file size is more than 8 MB


Any help to solve this problem is greatly appreciated.

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