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T580 BIOS Update 1.22 breaks Thunderbolt

Q: T580 BIOS Update 1.22 breaks Thunderbolt

Hi all, I have a Thinkpad T580 and a Thunderbolt 3 Dock Gen2. It worked fine until now.I updated the Dock Firmware, and everything worked. I updated the BIOS from 1.21 to 1.22, and Thunderbolt is not working anymore. Were I work we have many Lenovo Laptops and Docks. I tried another Dock, but the thunderbolt software does not show a connected device. I reflashed the 1.21 BIOS version, but thunderbolt stays broken. How could that happen?I even set the Thunderbolt Security to "no Security" in BIOS, thinking it might have broke security, but no, does not work. When I plug it into USB-C it works, of course. But this way I only have 10GBit/s for everything, not 40Gbit/s like with Thunderbolt. That means not all of my monitors do work and bandwidth is limited. Any ideas how to remedy the situation? Best, maybeapreacher

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RELEVANCY SCORE 200
Preferred Solution: T580 BIOS Update 1.22 breaks Thunderbolt

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 80

I would like to update the thunderbolt firmware on my Lenovo Thinkpad T580. However the Firmware Update tool tels me "Firmware file (*.bin) not found in folder". I ran the update through Vantage and though the pcsupport download link.I follow the steps in the readme, admin account and all that, but with the same result.When I click next and ignore the file not found warning I get the following error:  Error: 0x207 SDK_FILE_NOT_FOUND File does not exist.

A:Thunderbolt Firmware update on T580 not working - SDK FILE NOT FOUND

Please do these steps:
1.  open a command prompt as administrator
2.  cd \fw\win\thunderbolt
3.  detect.exe
4.  post screenshot of the output here.  It should look something like this.
 

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RELEVANCY SCORE 67.2

Lenovo Vantage updated the T480s BIOS on 8/9. I immediately started getting a Thunderbolt error when starting Windows 10 64, which says to update the Thunderbolt firmware. I downloaded the current firmware from Lenovo (n22th06w) but I get the following error when trying to update: 0x20D SDK_INVALID_OPERATION_IN_SAFE_MODE What's the solution, Lenovo? Thanks.  

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RELEVANCY SCORE 66.4

I installed the BIOS version 2.46 (rel. 12/18/2017) today for my T440p and after the flash, my fingerprint reader stopped working. In Windows device manager it reports an unknown USB device which has "descriptor request failed". Then I entered the BIOS config and found that the fingerprint reader was not detected at all even out of the OS. Under security tab I tried to reset fingerprint data and it said that no fingerprint reader was detected. Now I have rolled back to the last BIOS version 2.44 and the fingerprint reader started to work again. I am aware that the latest 2.46 addresses the meltdown exploit so please investigate and fix this problem... Thanks,

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RELEVANCY SCORE 66.4

My thunderbolt 3 (135watt) dock will not charge my T580 intel core i7-8650 laptop while displaying on 2 monitors.  Tried only 1 monitor and still won't charge.  About 3 months ago first got a message that insufficient power to thunderbolt dock.  Warranty replaced the dock last week and still won't work.  I took the laptop to work since I have an identical rig and it charges and displays (only 1 monitor but will also charge an iphone).  I brought a new 135w charger home and that didnt help.  Also replaced little cord from thunderbolt to T580 and that didn't work.  I even tried a different outlet on a different circuit and that doesn't help.  Could it be that the i7-8650 needs the 230W thunderbolt?

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RELEVANCY SCORE 66.4

Hey, I have a HP Elite 90W Thunderbolt 3 Dock that works fine with the hp work laptop that I have and 3 monitors. I just bought a simple thunderbolt 3 cable to be able to plug my Lenovo T580 to this and enjoy the external monitors with it as well but... it doesn't seem to work. (I don't know if it's relevant, but my t580 runs linux) I did try to look around on the internet but couldn't seem to find anyone who tried to do this. So is it normal ? Or is it supposed to work ? If so, could the problem come from linux ? Thanks in advance if you have any idea !  Cheers

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RELEVANCY SCORE 66.4

I have a new T580 laptop that has stopped recognizing devices plugged into the Thunderbolt port. I've tried to update the firmware from https://pcsupport.lenovo.com/us/en/solutions/HT508988, but the page shows the firmware update as "pending." How can I get it going again? Here's the info from the Thunderbolt application: Thunderbolt SoftwareSoftware package version: 17.4.78.500Application version: 17.4.78.15Service version: 17.4.78.14Controller driver version: 17.4.78.21Networking driver version: Unknown Thunderbolt ControllerThunderbolt generation: Thunderbolt 3 (15BF)Number of ports: 1Security level: User Authorization (SL 1)NVM Firmware version: 18.00External GPUs supported: Yes By the way, when I plug the same Thunderbolt into the USB-C power port, everything loads fine. So the problem seems to be with the Thunderbolt port. Thanks!

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RELEVANCY SCORE 66.4

(For those of you who have followed my previous threads, I've now ordered a T580 with 4k display). I'm looking for a T3 dock which can do the following on a T580. It would allow me to use just one cable to dock/undock it: 1) Attach a screen with a 2560x1440 resolution with 60Hz (digital connection)2) Attach a screen with a 1920x1200 resolution with 60Hz (digital or VGA connection)3) Full Ethernet port4) Charge the laptop (originally, it comes with a 45W power adaptor)5) Have at least 1 classic USB 3.0 port Unfortunately my budget is limited so that I can't go for the original Lenovo one. If there's a dock which can all the above except for attaching two screens, then this would be ok as well, for the time being (assuming I can run one screen via the dock, and the other screen directly from the HDMI of the T580). Then it would just be 2 cables for docking/undocking...  

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RELEVANCY SCORE 66

After applying the update 7QCN41WW from Lenovo Vantage advice, the touch screen seem dead now. I can see the touch screen in the list of devices and followed all the guides possible on this forum like disabling/enabling the device, removing and rebooting. I even enabled the downgrade in BIOS and flashed the previos BIOS version 7QCN38WW (fortunately, all the installed versions are stored on C:\BIOS), but no luck! It works with the pen, but not with fingers. Anything else I can try? It is still on the warranty but I cannot stay without a laptop for a month of "diagnostics" and have the drive wiped out after the service.





Yoga 530-14IKB

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RELEVANCY SCORE 66

Anyone experiencing similar issues? Bios 1.34 for the X1Y3 was supposed to bring a Modern Standby fix, but seems to have ended up breaking touch functionality after resuming from sleep in Windows 10.  After reopening the lid and resuming from standby, it indicates "No Pen or Touch Input is available for this display". A reboot solves this and touch is restored. The issue keeps occurring even after factory resetting the Yoga X1 3rd Gen. Disabling Modern Standby in de BIOS apparently also does not help.   





Lenovo Premium Business PartnerX1 Tablet 3rd gen | i7-8650U | 16Gb | 1Tb | WWAN | W10 Pro x64 | Thunderbolt 3 Dock

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RELEVANCY SCORE 65.2

Hi there,  I've been experiencing issues with both Thinkpad T580's and 5th/6th Gen X1 Carbons. Basically any model that has USB-C/Thunberbolt connectivity.  I have had users report that their laptops either connected to their docking station or power adaptor  do not charge. Windows reports "Plugged in, Not charging", and power drops. The dock does not appear to work, external screens, network etc.  When disconnected from the power source or dock, the orange power light on the left site where the USB-C connector is stays on. This is the light that comes on when charging. When the laptop is shut down, the same orange light stays on.  The work around I've found is to go into the BIOS, Power settings, Disconnect the internal battery. (External battery needs to be removed for the T series). After selecting this, the laptop powers off and the orange charging light goes out. Once reconnected to a power source, the laptop will power on, work with the dock and properly charge.  I have encountered this on multiple T580's and multiple X1 Carbons. I've attempted to run the System Update utility (excellent app btw) and made sure BIOS and Thunderbolt firmware etc is up to date, yet the issue still persists. Logging into the BIOS and disconnecting the internal battery is not a viable solution.  Is there a solution for this, and are Lenovo aware of this issue?  Thanks,Adam

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RELEVANCY SCORE 64.4

Am running a T470s with a Gigabyte eGPU. Been working fine until I upgraded to the latest BIOS 1.31 the other day, and now it no longer works. The small fain of the eGPU will spin up but the main unit itself (main fan, lights, etc.) will not spin up at all.Thus far I have...1. Checked BIOS settings (No Security)2. Installed/reinstalled Thunderbolt software & firmware3. Downgraded BIOS to the last two versions and back4. Tested eGPU with work laptop & it functions as expectedI'm running Windows 10 but I believe that the issue is unrelated to Windows 10. The reason is, is that beforehand, when the laptop first boots and is still in the BIOS phase, the eGPU used to fire up immediately (lights & main fan). But I cannot even get that, which tells me the issue is not Windows 10 related.Any other suggestions before I go open a support ticket with Lenovo? I'm still under warranty at least.

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RELEVANCY SCORE 64.4

 My T580 suddenly one day stopped reading my external USB-C hard drive, I tried updating the drivers and several other suggested repairs with none of them working. The power light on the drive would come on but the computer didn't read it, verified with a second drive and they both work on my other computers. Looking at the timeline, I realized that this happened while the computer was still within it's warranty period, but I was busy and just let the problem go. Then two weeks later the computer just shut down on me and after letting it sit with the lid closed for a while, it was able to restart and I got a warning message at the BIOS screen that "The Power Adapter is of lower wattage than the one supplied with the machine" or something along those lines. Once booted up I was able to see that battery nuber one was fully depleted to 2% and the 2nd battery was at 99%, it then shut down on me again. I ordered a replacement power adapter to test and got the same message and the same symptoms, the computer would basically trickle charge at a rate slower than it consumed power, at this point I finally called customer service and started a repair ticket, this is when they told me that the computer was three weeks out of warranty....I send it in and a week later recieve a repair estimate of $589 to replace the whole motherboard. I called right back and complained that this computer was having problems before the warranty was up and was simply told it was out of warran... Read more

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RELEVANCY SCORE 64.4

Hi All,What is the best to run two 3840 x 1600 minitors (LG 38UC99-W http://www.lg.com/us/monitors/lg-38UC99-W-ultrawide-monitor) via a T580 (or T570) via thunderbolt 3 connection? Do I have to buy a dock/port?Many thanks

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RELEVANCY SCORE 64

My computer did a BIOS update yesterday and since then the Thunderbolt will not work (computer is connected typically to a Thunderbolt 3 docking station).  I have uninstalled and reinstalled the Thunderbolt driver/software. I get this response when I try to update the firmware :

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RELEVANCY SCORE 63.6

Ok.. I'll try to keep this breif. I bought this laptop SPECIFICALLY for the capability to run 2 external monitors via Thunderbolt 3. I have spent thousands of dollars on the laptop, monitors, and cables and put hours of research into making sure everything was compatible and it won't work.  My setup is as follows: Thinkpad T580 with TB3 portTB3 to Dual DisplayPort Adapter(x2)Monitors are both 32" Samsung 1080P monitors at 60hz (NOT 4k) Here's what I have done: Updated display drivers directly from Intel(newer than Lenovo provides)Updated BIOSUpdated FirmwareBought MULTIPLE adapters thinking it was possible an adapter problem.Bought MULTIPLE cables thinking it could be a cable problemI called Lenovo tech support and, after 10 minutes of convincing the tech that my laptop even has a TB3 port he obviously was unable to resolve it so I was mailed a new motherboard and a tech came to my house and swapped the board out. Same issue.  The laptop detects only ONE monitor at a time. If I plug them both in to the displayport adapter, one of them will work, the other will say it's not connected. If I unplug the monitor that is on, the previously undetected monitor will immediately be detected and turn on.  If I plug the undetected monitor into the HDMI slot it will detect and output. But this is NOT the functionality that I have spent thousands of dollars for.   I am out of ideas and now quite sure that, even though the marketin... Read more

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RELEVANCY SCORE 63.2

Yesterday morning after waking my ThinkPad P52s (Windows 10 x64) from sleep the following happened:As usual after waking my laptop after having connected to the power adaptor from home, my keyboard, mouse and external display connected to thunderbolt were not waking up. Usually a simple reboot is enough to get the devices back on line, but since I have been trying to solve this issue for a long time, I checked if some system updates were available using lenovo system update tool. My company IT had also pushed some windows updates so I did both sets of updates.Right after the ensuing reboot, the "A Thunderbolt controller has experienced a problem and cannot connect to devices or other computers until new firmware is installed" dialog box popped up twice. I keep getting this each time I reboot, or whenever I fiddle with the thunderbolt drivers.Thunderbolt docking connected through the thunderbolt port stopped working properly (peripherals connected to the dock stopped being visible). I was able to use the docking just fine the previous day. I've done the following:Tried uninstalling reinstalling the thunderbolt software corresponding to my model (P52S). When I uninstall, the software gets reinstalled immediately, unless I disable internet access. The moment I install the newest software, I am getting the message again.Tried updating the thunderbolt firmware. When I do, I get an message saying that the update cannot be completed because the controller is in safe mode. Tried... Read more

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RELEVANCY SCORE 63.2

Hi,UEFI is at the latest Downloadable version but the much older Thunderbolt Firmware from 2017 says the BIOS is not up to date.Why isn't there a working Thunderbolt Firmware Flash tool ... it probably does the version check wrong. Theoretically one could try with a old BIOS, but the Update text states that it is not possible to go below 1.44.Intel Alpine Ridge Thunderbolt Firmware for Windows 10 (64-bit), 8.1 (64-bit), 7 (64-bit) - ThinkPad P50  -- v25This was released on 09 May 2017, so the BIOS at this Time was either 1.39 or 1.40.  The following versions of UEFI BIOS and ECP (Embedded Controller Program) have
been released to date.

Package (ID) UEFI BIOS (BIOS ID) ECP (ECP ID) Rev. Issue Date
---------------- -------------------- ---------------- ---- ----------
1.53 (N1EUJ36W) 1.53 (N1EET80W) 1.18 (N1EHT38W) 01 2018/09/26
1.52 (N1EUJ35W) 1.52 (N1EET79W) 1.17 (N1EHT37W) 01 2018/07/26
1.51 (N1EUJ34W) 1.51 (N1EET78W) 1.17 (N1EHT37W) 01 2018/06/12
1.50 (N1EUJ33W) 1.50 (N1EET77W) 1.17 (N1EHT37W) 01 2018/04/09
1.49 (N1EUJ32W) 1.49 (N1EET76W) 1.17 (N1EHT37W) 01 2018/03/06
1.48 (N1EUJ31W) 1.48 (N1EET75W) 1.17 (N1EHT37W) 02 2018/02/06
1.48 (N1EUJ31W) 1.48 (N1EET75W) 1.17 (N1EHT37W) 01 2017/12/19
1.47 (N1EUJ30W) 1.47 (N1EET74W) 1.17 (N1EHT37W) 01 2017/11/30
1.46 (N1EUJ29W) 1.46 (N1EET73W) 1.16 ... Read more

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RELEVANCY SCORE 63.2

This update caused me:
1) Lagging of mouse cursor and wireless keyboard connected via docking stand DS1000
2) Popping/crackling sound from Dell soundbar AC511 connected via DS1000
3) Random interruptions of Ethernet via DS1000

I tried to update or change related drivers, change DS1000 for another HW without any success.
BIOS DOWNGRADE to previous 1.4.6 FIXED all above.
1.5.2 should be fixed immediately since it contains serious bugs.

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RELEVANCY SCORE 61.6

I already typed something here, since I thought it is related:https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-6th-gen-BIOS-update-broke-external-... Pulling Thunderbolt cables was fine. After a while:Pulling Thunderbolt cables gave me 1 in 3 cases a bluescreen (internal power error). I did a BIOS / Thunderbolt / Driver update on 21th of May 2019. Everything was fine, restart worked. Went to work, this time, turned into standbye before pulling the cable. Everything was fine. At home, I opened the Screen after getting out of Sleep (old Linux Standby), saw the welcome for a short moment, and than bluescreen again.  Reboot, ... freezes in BIOS. Directly at the "Lenovo" Splash screen, before having the chance to put on the finger on the fingerprint reader.Super laggy. Tried EVERYTHING mentioned in this forum, enabled/disabled all settings in BIOS, had to reset with the button in the bottom with a paper clip, tried to deactivate internal battery. By a chance of 1 in 4 I could get into the BIOS or select a boot media.  Lenovo hardware test says, that everything is fine. Have been many times, close to a brick, since it hangs directly after pressing the power button. By chance could boot, made a backup. HDMI is also not working. Does not recognize any thunderbolt devices. Flashed old BIOS version, no difference.  What makes a difference: completely disabeling thunderbolt in bios. Than BIOS/booting works like a charm, b... Read more

A:X1Carbon6th, Pulling Thunderbolt cable broke Thunderbolt CHIP, BIOS is freezing, HDMI not working.

For me it sounds like the Thunderbolt Chip or Firmware is broken. Similar to the more popular bricking of Yogas, P51, before. I maybe could flash it manually like discribed here, but I guess, this is against warranty regulations: https://posts.nadim.computer/2018/10/26/repairing-a-thinkpad.html  

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RELEVANCY SCORE 60.4

The latest bios update of X1 Tablet (Model:20GG) breaks the sleep (or hibernation) function. I found the tablet sometimes cannot be waken up by pressing the power button after entering connected standby. The version of the flawed BIOS is1.68-1.21 (N1LUJ30W) After rolling the embedded controller version back to 1.20 (N1LUJ29W), the problem no longer exists.

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RELEVANCY SCORE 59.2

Hello,the thunderbolt on my X380 Yoga completely stopped working. As I try to connect a P27h for instance, the laptop charges but does not recognize the monitor or USB Hub.I installed every update available on system update and tried to update the Thunderbolt Software and Firmware. The software installed fine but upon updating the firmware the following promt appears:    When I check the version inside the Thunderbold software, this is what shows up:    I am running Windows 10 Home 1803. Any idea why this is not working? Is my thunderbolt controller not working properly?Thanks

A:Thunderbolt not working / Unable to update thunderbolt firmware

There is an issue with the update for the tunderbolt firmware when updating through the system update utility. This is a known issue that the Engineering department has been working on. The only known resolution to this issue so far has been to replace the system board. Im sorry for the inconvenience this is causing. If the device is still under warranty i would speak with the support center to have a tech install a new board.

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RELEVANCY SCORE 59.2

I just got my X1 Extreme yesterday. I updated the BIOS to 1.15 and also updated other drivers. The one pending thing is the Thunderbolt firmware update utility. The first pop-up says "do not connect any Thunderbolt device", but then a second pop-up right before the firmware update says "connect at least one Thunderbolt device. I cancelled the update for now due to the conflicting pop-up messages. Note - I do not have any Thunderbolt devices connected to my X1E laptop. Can I upgrade Thunderbolt firmware safely with no Thunderbolt devices connected, or?

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RELEVANCY SCORE 57.6

Hello my friends ! A time ago i bouhgt two Lenovo ideapad 100 14 IBY (FreeDos Version) and install Windows 10 on it with UEFI and GPT Partition Table. All works fine until i want to play around with Linux and install UBUNTU Mate in UEFI on one of them. The install was easy but the Performance on Ubuntu with Bay Trail and the don't working Bluetooth was a reason to switch back to Windows 10. After that the Problem beginns. The Bios don't let me save changes anymore (only time and date !). There was no UEFI ESP and GPT Support since i install UBUNTU and the Bios Menu looks like that:Bios Entries on a blank DiskBootingThe Disk is Blank there is no ubuntu on there (Don't know waht the EFI Entries are no Hardware is connected). And when I boot also go to Network Boot there.(No Matter a USB Stick is connected). So what i did: # I Dismantle it and disconnect Battery and Cell and wait half an hour. # Nothing changes !# I change the HDD. # Nothing changes !# Reflash the BIOS by edit the plattform.ini - CheckByBios=1 - Error Cannot mount EFI Partition. # Nothing changes !# Install Windows 10 - Make mbr2gpt.exe and bcdedit and bootrec. # Nothing changes ! I can install and run Windows 10 in MBR and BIOS Mode on it. But no USB Stick was displayed in Boot Menu. So now Iam on my Limit and the Question is there a way to put UEFI and GPT back on it or does the BIOS locked in this State. For me UEFI is MALEWARE so why can a simple UBUNTU damaged my BIOS and ... Read more

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RELEVANCY SCORE 56

Hi,any ideas why System Update offers me an update (Intel Graphics), but then refuses to install it due to "minimum requirements"? Screenshot: Thanks,Aleq

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RELEVANCY SCORE 55.6

This describes my experience with a T580 (20L9CTO1WW) which has the above Fibocom WWAN adaptor. Everything was fine on Win 10 1809. But after the Win system updater prompted me to update to version 1903 the adaptor is no longer functional. In Device Manager it is no longer listed under Network Adaptors but now appears under System Devices as "Intel XMM7360-P'. That is the internal LTE chipset which suggests the card is still functional but not being correctly recognised by Windows. Yesterday, I spent around 2 hours with escalated Lenovo Tech Support trying to resolve this to no avail. We tried the following:updating to the latest firmware/driver package (https://download.lenovo.com/pccbbs/mobiles/nz3wj21w.exe)uninstalling and reinstalling all driversforcing install of Lenovo driversrolling back to Win 10 1809rolling back to previous firmware/driversphysically removing and reinstalling the card So it seems there is a compatibility issue that will have to be resolved. Hopefully the next iteration of drivers/Windows updates can fix this. In the meantime, I would suggest anyone with a similar hardware setup not accept the 1903 May Update if offered. As Tech Support's final suggestion was to do a completely fresh install of (1809) Win 10 - somewhat undesirable for a lone driver incompatiblity. Alternatively, if anyone has successfully updated, please let me know and consider sharing your driver configuration. Or if anyone has any ideas on how to resol... Read more

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RELEVANCY SCORE 54.4

Relying on the information on the Lenovo website listing "Ubuntu" and "Redhat certified" under "Operating Systems", I chose a Lenovo P52. The device arrived, and I opened BIOS settings to prepare for the Linux installation I had planned. After changing some settings, I chose "change settings and reboot", and the device entered a nonresponsive state: Screen black with the exception of a single white pixel in the left upper edge of the screen. After about 30 minutes, I tried a re-boot; again, the screen stayed black. No Lenovo logo appeared, clicking F1 (or any other function key) did not lead into the BIOS settings. Customer support told me this was a technical defect, and I sent the device back to the dealer. A week later, the new Lenovo P52 arrived.  This time, trying to set up the BIOS for Linux installation, I always changed but a single setting and chose the "Save and Reboot" option. Things went fine until I chose to "Enable" the "BIOS support for Thunderbolt", a setting suggested by the BIOS help appearing on the right quarter of the BIOS setttings screen for installation of Windows 10 before a certain patch level and for installation of Linux. An Info Box popped op, saying the resetting with take "up to 15 seconds" with this option enabled.  The "Save and Reboot" led to a bricked device, again: Black screen, nothing happened for 45 minutes. A reboot again failed to have the Lenovo logo appear, no reaction on keys F1 to F12, no way to enter BIOS setup, let... Read more

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RELEVANCY SCORE 54.4

Relying on the information on the Lenovo website listing "Ubuntu" and "Redhat certified" under "Operating Systems", I chose a Lenovo P52. The device arrived, and I opened BIOS settings to prepare for the Linux installation I had planned. After changing some settings, I chose "change settings and reboot", and the device entered a nonresponsive state: Screen black with the exception of a single white pixel in the left upper edge of the screen. After about 30 minutes, I tried a re-boot; again, the screen stayed black. No Lenovo logo appeared, clicking F1 (or any other function key) did not lead into the BIOS settings. Customer support told me this was a technical defect, and I sent the device back to the dealer. A week later, the new Lenovo P52 arrived.  This time, trying to set up the BIOS for Linux installation, I always changed but a single setting and chose the "Save and Reboot" option. Things went fine until I chose to "Enable" the "BIOS support for Thunderbolt", a setting suggested by the BIOS help appearing on the right quarter of the BIOS setttings screen for installation of Windows 10 before a certain patch level and for installation of Linux. An Info Box popped op, saying the resetting with take "up to 15 seconds" with this option enabled.  The "Save and Reboot" led to a bricked device, again: Black screen, nothing happened for 45 minutes. A reboot again failed to have the Lenovo logo appear, no reaction on keys F1 to F12, no way to enter BIOS setup, let... Read more

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RELEVANCY SCORE 54.4

1) Does BIOS 1.15 for the X1 Extreme have the bricking issue when setting the 'BIOS support for Thunderbolt' option to enabled via the BIOS? 2) If the answer to the above question is yes, will BIOS 1.17 for the X1 Extreme (which is coming out on Dec 24) address this issue? Thanks!

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RELEVANCY SCORE 54

Hi all, really hoping for some help.

I have been trying to set up my older (2008) laptop with a clean install of windows 7 ultimate / 32 bit.
The reason to do this is because I was given a SSD drive and wanted to set up a 100% fresh system.
This laptop was before running just fine on the same windows version, but from a HDD.

My problem is this: I run a new setup for windows, no problems. I run windows update and it starts with updating to a new update agent Version 7.6.7600.256. No problems, I receive some updates including SP1. After installing SP1 I get the mandatory update to update to Update Agent 7.6.7600.320 and windows update just breaks. When I start it just searches for updates forever but never finds any.(after hours)

Now, my PC is running the same windows version and updates just fine. Also, I have tried to do clean installs on several systems and they ALL have the exact same problem. I even did installs on all these systems with different W7 versions (Home and PRO) and still the exact same problem, as soon as Update Agent 7.6.7600.320 gets installed it all grinds to a halt.

I have tried all kinds of solutions I found on the internet including a repair tool from tweaking.com (Tweaking.com - Windows Repair Free/Pro) which combines most solutions suggested like disk and file system checks. I also changed DNS settings to the Google DNS and of course tried the MS Fix it tool and also ran CCCleaner. I have tried so many things I don't even remember them all.

So bec... Read more

A:Windows update breaks after installing update agent 7.6.7600.320

Hi Jo123 & welcome to the forum.
Please follow Windows Update Posting Instructions.
Don't think issue is with windows os, it's windows update.
Windows updates are taking an extremely long time.
Some have stated 24-48 hours.
Set your computer to sleep NEVER
Start windows update and be patient.
Patience is a virtue!!

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RELEVANCY SCORE 54

Brand new T580 here, bought to run Qubes OS.Played around with Windows 10 for a while, downloaded the Qubes iso, put it on the stick, etc, the usual routine.Tried to boot from it, without success.Entered BIOS, played around with various settings, among others disabling secure boot and I *think* setting some video related parameter from 256 to 512. Also changed to boot order to have the USB HDD boot second after Windows.Anyway, saved my settings, tried to boot and got a blank screen. The only things that light up by default are the power and the Esc/FnLock leds, nothing else.The computer responds to Ctrl-Alt-Delete by rebooting, again to a blank screen.All other LEDs such as CapsLock etc light up, USB ports provide power (tried to connect an Android phone and it started charging)So I tried holding power button for X amount of seconds, I tried the emegency-reset pin - nothing, still a blank screen on boot.I removed the back plate, tried to boot without RAM, tried resetting it and setting it in another slot.I tried removing the coin-button battery and the internal battery for about a minute, I tried to boot without the coin-button battery installed.I tried to connect the computer to an external screen via HDMI - still nothing. I do not have a Thunderbolt/USB3 capable monitor to test the other video output.Not sure what else I can try. Start to think that the changed I've done have nothing to do with the problem at hand, it was just a coincidence. Some online searches, among othe... Read more

A:T580 boots to a blank screen after BIOS changes

Hi there,Does it show Lenovo boot welcome screen on poweron? If there is no even that and you tried already the BIOS clear It seems like the case for the service center. With the newset machines it is not impossible for the fiddling with the BIOS settings to cause a permanent system freeze. Recently we had a Dell workstation 5820 that behaved exactly like that, sollution was changing the Mobo under warranty. https://www.dell.com/community/Precision-Fixed-Workstations/Precision-5820-BIOS-crash/td-p/6033407

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RELEVANCY SCORE 54

Mine is a thinkpad t580 with SSD 500GB. dont know some how it shows only (C Drive: 464GB + D Drive 15GB)dont know why there is a 15GB Ddrive now that too empty. I actually tried to instal, Ubantu. I changed SATA BIOS from RTE to AICH.. After that I saw the labtop is significantly slow.so I removed ubantu and changed BIOS back to RTE. is the RAID setting by default is non-raid? I am attaching the snapshot of the configuration. can you please tell me the best configuration so that I can keep my system faster. After changing to RTE I see that Intel Opaque is also enabled and is faster.Want to fix the RAID part also.  

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RELEVANCY SCORE 53.2

hi i bought a brand new lenovo thinkpad t580....everything is great works fine but i have one problem....i cant access in bios settings there is a password....i never put a password...i dont put password its only read mode i cant change nothing there is any default password?why my laptop came lock?
 
Moderator edit: Added detail to Subject.

A:lenovo thinkpad t580 bios settings password

Hello,
Welcome to Lenovo Community. Just so the helpers here have all details, did you purchase the T480 directly from Lenovo or from another vendor?

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RELEVANCY SCORE 52.4

I installed Windows 7 and after the Completing Installation part it rebooted like it should and then after restarting my PC gets stuck at the BIOS. All BIOS Controls do NOT work. I can't access the BIOS nor the Boot Menu. I'll post a video later on YouTube about the case.

A:HELP Windows 7 Breaks BIOS after Installation

If this is a tower then reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

Now can you boot the DVD using one-time BIOS BOot Menu key given on first screen, or enter BIOS setup to set DVD drive first to boot, or reset to defaults?

What happens if you power up with DVD in drive? Any prompts or messages at all?

Try pulling the RAM sticks to check for debris in slots, swap slots, reseat them.

Next try booting with the HD maker's HD Diagnostic extended CD scan since this CD will normally boot itself without user input, as will free Partition Wizard CD. Test the HD with these disks, then wipe the HD which will in turn force the Win7 DVD to boot itself to reinstall.

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RELEVANCY SCORE 52.4

I just updated my Helix 2 to newest BIOS (ver 1.86). It indeed solves hibernation resuming issue, but also breaks normal connected standby. After the update, my tablet would wake itself up several minutes after entering sleep. Then Windows 10 started to function weirdly. I restored the BIOS back to 1.85, and everything became normal again. So it is very possible that the new BIOS breaks the standby. I am running Windows 10 build 14342 with latest drivers provided by Lenovo Support.

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RELEVANCY SCORE 52.4

I've seen a few posts about this already without a solution.  Just wanted to chime in my X1 Extreme was working great until Lenovo asked me to install a bios update. After the update my Thunderbolt 3.0 dock stopped working.  I've tried:Power cycle dock and unplug/plug cables in different ordersNew cablesBoth ports on laptopTurning Thunderbolt Security to no security in BIOSUpdating manually to 1.19 biosInstalling dock drivers (my model is 40AC, doesn?t have firmware update)Trying separate dock, USB-C modelVerifying docks work with my other laptop (T580) successfullyScreaming at the laptop Pretty disappointed in Lenovo at this point.  I'll be disabling their Lenovo Vantage software after this and only manually updating from here out when I feel it necessary.  What a disaster this would be if I had rolled this model out to other users in my environment. My setup:X1 Extreme Model 20MF000QUS with dock Thunderbolt 3.0 model 40AC.

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RELEVANCY SCORE 51.6

I recently updated the BIOS and Pro dock firmware. Now when docking and powering on, the monitor does not detect the laptop and the USB dongle for the wireless keyboard and mouse is also not working. When I undock, the laptop display is at the login screen. If I login and dock again, the monitor and USB keyboard/mouse now work.  I've tried another Pro dock with the same results. All drivers and MS updates are up to date. Any thoughts?

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RELEVANCY SCORE 51.6

Hi,

I know that it has never been official to have 32 GB RAM support on this machine,
however I have been able to use it with absolute zero issue ever since, then I upgraded the BIOS to 1.4.0 from whatever came with the machine, the computer never booted. It stops at a screen saying "Boot Guard Verified Failed, System wil shutdown"
Only if I removed 1 strip of the pair of RAM it starts to work again.
While then I try to down-grade the BIOS simply by running the older version's exe files, on rebooting when it tried to install it, it said down-grade is not supported.

Not only did I spend a day debugging everything just to find this out (I was told by two technicians that my mainboard was dead and i should send it backl), now Dell is taking away the supprt which was originally there, plus no down-grading?
It would be great if there is a fix, not only am I wasting 16 GB of RAM, I also lost the dual-channel capability which essentially hampered the graphics performance.

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RELEVANCY SCORE 51.6

On my X1Y3 after updating BIOS;  auto backlight no longer works whether I choose "auto" in vantage OR Auto via FN+space bar.  It shows Auto but no keyboard backlight turns on.  Low and high still work.

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RELEVANCY SCORE 51.6

Just a heads up. It seems Dell's repeated problems with BIOS updates breaking audio continue.  I updated to 1.17.0, no audio. Reverted to 1.16.0, audio is back.  <deleted attacking statements>.

A:Inspiron 7359 2-in-1, BIOS 1.17.0, breaks Conexant audio

TOTALPC,
Thank you for letting us know about the bios causing the system to lose sound. I will forward this post to our engineers.

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RELEVANCY SCORE 50.8

TLDR - touchpad breaks randomly and stays broken most of the time, seems like a software issue, couldn't find any fix yet, no online support Since the beginning of summer, i started experiencing some really troubling issues with the touchpad on my Yoga 920. As time went by they became more often, up to the point where the touchpad is broken most of the time. When it's not, it's working for a while and, usually after coming back from sleep, the pointer disappears and doesn't come back. In Device Manager a refresh would show one of the I2C HID Device as broken. There are plenty of similar threads online with the same issue, yet no definitive solution. Given that this is the laptop i use for work, I'd rather figure out first if this is a software issue, as i can't afford to have this offline 3 rounds of two weeks as it's the law in my country for getting a replacement if they can't find a fix. I've tried contacting both Lenovo and Microsoft and support for both redirected me to the other party, passing blame on them. Support for Lenovo US, which has an online chat feature, refused to provide any info on this, as if the issue would be regionally bound (???????). Just before my recent BIOS update (5NCN41WW) the pointer was broken 90% of the time. After the update it came back and worked for a few days but now it stopped again. While i don't rule out a hardware issue, it seems odd to be fixed almost everytime randomly through software. Has anyone had a definitiv... Read more

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RELEVANCY SCORE 50.8

I believe it is a certain update that is breaking something in IE. Perhaps an Active X control? Requests trickle in occasionally from users reporting their Business Portal has stopped working. The work-around is to open Microsoft Business Portal using IE 64bit. While doable, that is a bit of a hassle.

Here's a screen shot:
http://i52.tinypic.com/20gfxtx.jpg

When clicking on "Document Number" under the Time Card area.. the right empty portion of the page should populate with the time card information.

Does this sound familiar to anyone and/or has anyone come up with a solution? Aside from picking through the installed updates, identifying the update, and uninstalling it?

(Windows 7 Enterprise 64bit | IE 8 | Intel Q9400, 4GB)
 

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RELEVANCY SCORE 50.8

I believe it is a certain update that is breaking something in IE. Perhaps an Active X control? Requests trickle in occasionally from users reporting their Business Portal has stopped working. The work-around is to open Microsoft Business Portal using IE 64bit. While doable, that is a bit of a hassle.

Here's a screen shot:
http://i52.tinypic.com/20gfxtx.jpg

When clicking on "Document Number" under the Time Card area.. the right empty portion of the page should populate with the time card information.

Does this sound familiar to anyone and/or has anyone come up with a solution? Aside from picking through the installed updates, identifying the update, and uninstalling it?

(Windows 7 Enterprise 64bit | IE 8 | Intel Q9400, 4GB)

A:IE update that breaks a certain functionality of IE

Have you tried Compatibility Mode? And/or setting the Intranet zone (assuming it's internal) to uncheck the "Enable Protected Mode" if it isnt already unchecked.

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RELEVANCY SCORE 50.8

After installing this updates, unable to filter recordset using array of bookmarks, there is an exception inside msado15.dll.
For example this vbscript:
DIM rs, v(2), ldx

Const adInteger = 3
set rs = createobject("ADODB.Recordset")
rs.fields.append "Id", adInteger
rs.open

For ldx = 0 to 9
rs.addnew
rs.fields("Id").value=ldx
next

rs.movefirst: rs.find "Id=3"
v(0) = rs.bookmark
rs.movefirst: rs.find "Id=8"
v(1) = rs.bookmark
rs.movefirst: rs.find "Id=2"
v(2) = rs.bookmark

rs.filter = v
produces an Access Violation (0xC0000005) exception inside msado15.dll
Similar code on C#:
var rs = new ADODB.Recordset();
rs.Fields.Append("Id",DataTypeEnum.adInteger);
rs.Open();

for (int i = 0; i < 9; i++)
{
rs.AddNew();
rs.Fields[0].Value = i;
}

var bookmarks = new object[2];
rs.MoveFirst(); rs.Find("Id=3");
bookmarks[0] = rs.Bookmark;

rs.MoveFirst(); rs.Find("Id=8");
bookmarks[1] = rs.Bookmark;

rs.Filter = bookmarks;
produces the same Access Violation exception in msado15.dll:
>   msado15.dll!ExtractArray()  + 0x5cd bytes    
     msado15.dll!ExtractBookmarkArray()  + 0xa1 bytes    
     msado15.dll!CRecordset::SetFilter()  + 0x6f0 bytes    
     msado15.dll!CRecordset::put_Filter()  &... Read more

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