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T580 BIOS Update 1.22 breaks Thunderbolt

Q: T580 BIOS Update 1.22 breaks Thunderbolt

Hi all, I have a Thinkpad T580 and a Thunderbolt 3 Dock Gen2. It worked fine until now.I updated the Dock Firmware, and everything worked. I updated the BIOS from 1.21 to 1.22, and Thunderbolt is not working anymore. Were I work we have many Lenovo Laptops and Docks. I tried another Dock, but the thunderbolt software does not show a connected device. I reflashed the 1.21 BIOS version, but thunderbolt stays broken. How could that happen?I even set the Thunderbolt Security to "no Security" in BIOS, thinking it might have broke security, but no, does not work. When I plug it into USB-C it works, of course. But this way I only have 10GBit/s for everything, not 40Gbit/s like with Thunderbolt. That means not all of my monitors do work and bandwidth is limited. Any ideas how to remedy the situation? Best, maybeapreacher

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RELEVANCY SCORE 200
Preferred Solution: T580 BIOS Update 1.22 breaks Thunderbolt

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 94.4

Hi, This is a brand new T490s laptop for my client. I was trying to update thunderbolt firmware but that didn't work. It would try to start the update but would get stuck at 40%. After a couple of minutes, the update application would silently quit. Then the computer would hang at restart, eventually producing a blue screen. What eventually worked was disabling Kernel DMA Protection in BIOS. After that the firmware update completed successfully. OS is stock Windows 10 1903.

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RELEVANCY SCORE 79.2

I would like to update the thunderbolt firmware on my Lenovo Thinkpad T580. However the Firmware Update tool tels me "Firmware file (*.bin) not found in folder". I ran the update through Vantage and though the pcsupport download link.I follow the steps in the readme, admin account and all that, but with the same result.When I click next and ignore the file not found warning I get the following error:  Error: 0x207 SDK_FILE_NOT_FOUND File does not exist.

A:Thunderbolt Firmware update on T580 not working - SDK FILE NOT FOUND

Please do these steps:
1.  open a command prompt as administrator
2.  cd \fw\win\thunderbolt
3.  detect.exe
4.  post screenshot of the output here.  It should look something like this.
 

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RELEVANCY SCORE 66.4

I installed the BIOS version 2.46 (rel. 12/18/2017) today for my T440p and after the flash, my fingerprint reader stopped working. In Windows device manager it reports an unknown USB device which has "descriptor request failed". Then I entered the BIOS config and found that the fingerprint reader was not detected at all even out of the OS. Under security tab I tried to reset fingerprint data and it said that no fingerprint reader was detected. Now I have rolled back to the last BIOS version 2.44 and the fingerprint reader started to work again. I am aware that the latest 2.46 addresses the meltdown exploit so please investigate and fix this problem... Thanks,

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RELEVANCY SCORE 66.4

Lenovo Vantage updated the T480s BIOS on 8/9. I immediately started getting a Thunderbolt error when starting Windows 10 64, which says to update the Thunderbolt firmware. I downloaded the current firmware from Lenovo (n22th06w) but I get the following error when trying to update: 0x20D SDK_INVALID_OPERATION_IN_SAFE_MODE What's the solution, Lenovo? Thanks.  

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RELEVANCY SCORE 65.6

Anyone experiencing similar issues? Bios 1.34 for the X1Y3 was supposed to bring a Modern Standby fix, but seems to have ended up breaking touch functionality after resuming from sleep in Windows 10.  After reopening the lid and resuming from standby, it indicates "No Pen or Touch Input is available for this display". A reboot solves this and touch is restored. The issue keeps occurring even after factory resetting the Yoga X1 3rd Gen. Disabling Modern Standby in de BIOS apparently also does not help.   





Lenovo Premium Business PartnerX1 Tablet 3rd gen | i7-8650U | 16Gb | 1Tb | WWAN | W10 Pro x64 | Thunderbolt 3 Dock

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RELEVANCY SCORE 65.6

After applying the update 7QCN41WW from Lenovo Vantage advice, the touch screen seem dead now. I can see the touch screen in the list of devices and followed all the guides possible on this forum like disabling/enabling the device, removing and rebooting. I even enabled the downgrade in BIOS and flashed the previos BIOS version 7QCN38WW (fortunately, all the installed versions are stored on C:\BIOS), but no luck! It works with the pen, but not with fingers. Anything else I can try? It is still on the warranty but I cannot stay without a laptop for a month of "diagnostics" and have the drive wiped out after the service.





Yoga 530-14IKB

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RELEVANCY SCORE 65.6

(For those of you who have followed my previous threads, I've now ordered a T580 with 4k display). I'm looking for a T3 dock which can do the following on a T580. It would allow me to use just one cable to dock/undock it: 1) Attach a screen with a 2560x1440 resolution with 60Hz (digital connection)2) Attach a screen with a 1920x1200 resolution with 60Hz (digital or VGA connection)3) Full Ethernet port4) Charge the laptop (originally, it comes with a 45W power adaptor)5) Have at least 1 classic USB 3.0 port Unfortunately my budget is limited so that I can't go for the original Lenovo one. If there's a dock which can all the above except for attaching two screens, then this would be ok as well, for the time being (assuming I can run one screen via the dock, and the other screen directly from the HDMI of the T580). Then it would just be 2 cables for docking/undocking...  

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RELEVANCY SCORE 65.6

Hello to everyone, Since some weeks, Lenovo Vantage is showing up Thunderbolt Firmware update tool 17.0.0.3-N27TF16W to update firmware to NVM 20. I tried to install it multiple times, manually and via Vantage, but no success. Although there is no error or warning during installation, Lenovo Vantage keeps showing this update, and according to Thunderbolt software, installed firmware is NVM 14. Thunderbolt Controller driver version is 17.4.80.94. All other updates of my laptop are installed (including BIOS, Windows,...). What can I do ? Thank you for your help. Fred  

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RELEVANCY SCORE 65.6

Hey, I have a HP Elite 90W Thunderbolt 3 Dock that works fine with the hp work laptop that I have and 3 monitors. I just bought a simple thunderbolt 3 cable to be able to plug my Lenovo T580 to this and enjoy the external monitors with it as well but... it doesn't seem to work. (I don't know if it's relevant, but my t580 runs linux) I did try to look around on the internet but couldn't seem to find anyone who tried to do this. So is it normal ? Or is it supposed to work ? If so, could the problem come from linux ? Thanks in advance if you have any idea !  Cheers

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RELEVANCY SCORE 65.6

I have a new T580 laptop that has stopped recognizing devices plugged into the Thunderbolt port. I've tried to update the firmware from https://pcsupport.lenovo.com/us/en/solutions/HT508988, but the page shows the firmware update as "pending." How can I get it going again? Here's the info from the Thunderbolt application: Thunderbolt SoftwareSoftware package version: 17.4.78.500Application version: 17.4.78.15Service version: 17.4.78.14Controller driver version: 17.4.78.21Networking driver version: Unknown Thunderbolt ControllerThunderbolt generation: Thunderbolt 3 (15BF)Number of ports: 1Security level: User Authorization (SL 1)NVM Firmware version: 18.00External GPUs supported: Yes By the way, when I plug the same Thunderbolt into the USB-C power port, everything loads fine. So the problem seems to be with the Thunderbolt port. Thanks!

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RELEVANCY SCORE 65.6

My thunderbolt 3 (135watt) dock will not charge my T580 intel core i7-8650 laptop while displaying on 2 monitors.  Tried only 1 monitor and still won't charge.  About 3 months ago first got a message that insufficient power to thunderbolt dock.  Warranty replaced the dock last week and still won't work.  I took the laptop to work since I have an identical rig and it charges and displays (only 1 monitor but will also charge an iphone).  I brought a new 135w charger home and that didnt help.  Also replaced little cord from thunderbolt to T580 and that didn't work.  I even tried a different outlet on a different circuit and that doesn't help.  Could it be that the i7-8650 needs the 230W thunderbolt?

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RELEVANCY SCORE 64.8

Hi, I cannot work on my laptop - Thinkpad T 580 since some update crashed Thunderbolt. When I try to install n27th06w.exe - Thunderbolt Firmware Update Tool from official Lenovo driver site -it crashes, and shows message: I cannot also download Thunderbolt Control Center from Windows Store due to error: 0x803FB005Thunderbolt Software about page: response from detect1810r.exe shows Error: 0x20B SDK_NO_CONTROLLERS  What should I do to repair Thunderbolt? Is there any way to do this?

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RELEVANCY SCORE 64

Hi there,  I've been experiencing issues with both Thinkpad T580's and 5th/6th Gen X1 Carbons. Basically any model that has USB-C/Thunberbolt connectivity.  I have had users report that their laptops either connected to their docking station or power adaptor  do not charge. Windows reports "Plugged in, Not charging", and power drops. The dock does not appear to work, external screens, network etc.  When disconnected from the power source or dock, the orange power light on the left site where the USB-C connector is stays on. This is the light that comes on when charging. When the laptop is shut down, the same orange light stays on.  The work around I've found is to go into the BIOS, Power settings, Disconnect the internal battery. (External battery needs to be removed for the T series). After selecting this, the laptop powers off and the orange charging light goes out. Once reconnected to a power source, the laptop will power on, work with the dock and properly charge.  I have encountered this on multiple T580's and multiple X1 Carbons. I've attempted to run the System Update utility (excellent app btw) and made sure BIOS and Thunderbolt firmware etc is up to date, yet the issue still persists. Logging into the BIOS and disconnecting the internal battery is not a viable solution.  Is there a solution for this, and are Lenovo aware of this issue?  Thanks,Adam

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RELEVANCY SCORE 64

Am running a T470s with a Gigabyte eGPU. Been working fine until I upgraded to the latest BIOS 1.31 the other day, and now it no longer works. The small fain of the eGPU will spin up but the main unit itself (main fan, lights, etc.) will not spin up at all.Thus far I have...1. Checked BIOS settings (No Security)2. Installed/reinstalled Thunderbolt software & firmware3. Downgraded BIOS to the last two versions and back4. Tested eGPU with work laptop & it functions as expectedI'm running Windows 10 but I believe that the issue is unrelated to Windows 10. The reason is, is that beforehand, when the laptop first boots and is still in the BIOS phase, the eGPU used to fire up immediately (lights & main fan). But I cannot even get that, which tells me the issue is not Windows 10 related.Any other suggestions before I go open a support ticket with Lenovo? I'm still under warranty at least.

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RELEVANCY SCORE 63.6

Hi All,What is the best to run two 3840 x 1600 minitors (LG 38UC99-W http://www.lg.com/us/monitors/lg-38UC99-W-ultrawide-monitor) via a T580 (or T570) via thunderbolt 3 connection? Do I have to buy a dock/port?Many thanks

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RELEVANCY SCORE 63.6

 My T580 suddenly one day stopped reading my external USB-C hard drive, I tried updating the drivers and several other suggested repairs with none of them working. The power light on the drive would come on but the computer didn't read it, verified with a second drive and they both work on my other computers. Looking at the timeline, I realized that this happened while the computer was still within it's warranty period, but I was busy and just let the problem go. Then two weeks later the computer just shut down on me and after letting it sit with the lid closed for a while, it was able to restart and I got a warning message at the BIOS screen that "The Power Adapter is of lower wattage than the one supplied with the machine" or something along those lines. Once booted up I was able to see that battery nuber one was fully depleted to 2% and the 2nd battery was at 99%, it then shut down on me again. I ordered a replacement power adapter to test and got the same message and the same symptoms, the computer would basically trickle charge at a rate slower than it consumed power, at this point I finally called customer service and started a repair ticket, this is when they told me that the computer was three weeks out of warranty....I send it in and a week later recieve a repair estimate of $589 to replace the whole motherboard. I called right back and complained that this computer was having problems before the warranty was up and was simply told it was out of warran... Read more

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RELEVANCY SCORE 63.2
RELEVANCY SCORE 63.2

My computer did a BIOS update yesterday and since then the Thunderbolt will not work (computer is connected typically to a Thunderbolt 3 docking station).  I have uninstalled and reinstalled the Thunderbolt driver/software. I get this response when I try to update the firmware :

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RELEVANCY SCORE 62.8

Ok.. I'll try to keep this breif. I bought this laptop SPECIFICALLY for the capability to run 2 external monitors via Thunderbolt 3. I have spent thousands of dollars on the laptop, monitors, and cables and put hours of research into making sure everything was compatible and it won't work.  My setup is as follows: Thinkpad T580 with TB3 portTB3 to Dual DisplayPort Adapter(x2)Monitors are both 32" Samsung 1080P monitors at 60hz (NOT 4k) Here's what I have done: Updated display drivers directly from Intel(newer than Lenovo provides)Updated BIOSUpdated FirmwareBought MULTIPLE adapters thinking it was possible an adapter problem.Bought MULTIPLE cables thinking it could be a cable problemI called Lenovo tech support and, after 10 minutes of convincing the tech that my laptop even has a TB3 port he obviously was unable to resolve it so I was mailed a new motherboard and a tech came to my house and swapped the board out. Same issue.  The laptop detects only ONE monitor at a time. If I plug them both in to the displayport adapter, one of them will work, the other will say it's not connected. If I unplug the monitor that is on, the previously undetected monitor will immediately be detected and turn on.  If I plug the undetected monitor into the HDMI slot it will detect and output. But this is NOT the functionality that I have spent thousands of dollars for.   I am out of ideas and now quite sure that, even though the marketin... Read more

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RELEVANCY SCORE 62.4

Yesterday morning after waking my ThinkPad P52s (Windows 10 x64) from sleep the following happened:As usual after waking my laptop after having connected to the power adaptor from home, my keyboard, mouse and external display connected to thunderbolt were not waking up. Usually a simple reboot is enough to get the devices back on line, but since I have been trying to solve this issue for a long time, I checked if some system updates were available using lenovo system update tool. My company IT had also pushed some windows updates so I did both sets of updates.Right after the ensuing reboot, the "A Thunderbolt controller has experienced a problem and cannot connect to devices or other computers until new firmware is installed" dialog box popped up twice. I keep getting this each time I reboot, or whenever I fiddle with the thunderbolt drivers.Thunderbolt docking connected through the thunderbolt port stopped working properly (peripherals connected to the dock stopped being visible). I was able to use the docking just fine the previous day. I've done the following:Tried uninstalling reinstalling the thunderbolt software corresponding to my model (P52S). When I uninstall, the software gets reinstalled immediately, unless I disable internet access. The moment I install the newest software, I am getting the message again.Tried updating the thunderbolt firmware. When I do, I get an message saying that the update cannot be completed because the controller is in safe mode. Tried... Read more

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RELEVANCY SCORE 62.4

This update caused me:
1) Lagging of mouse cursor and wireless keyboard connected via docking stand DS1000
2) Popping/crackling sound from Dell soundbar AC511 connected via DS1000
3) Random interruptions of Ethernet via DS1000

I tried to update or change related drivers, change DS1000 for another HW without any success.
BIOS DOWNGRADE to previous 1.4.6 FIXED all above.
1.5.2 should be fixed immediately since it contains serious bugs.

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RELEVANCY SCORE 62.4

Hi,UEFI is at the latest Downloadable version but the much older Thunderbolt Firmware from 2017 says the BIOS is not up to date.Why isn't there a working Thunderbolt Firmware Flash tool ... it probably does the version check wrong. Theoretically one could try with a old BIOS, but the Update text states that it is not possible to go below 1.44.Intel Alpine Ridge Thunderbolt Firmware for Windows 10 (64-bit), 8.1 (64-bit), 7 (64-bit) - ThinkPad P50  -- v25This was released on 09 May 2017, so the BIOS at this Time was either 1.39 or 1.40.  The following versions of UEFI BIOS and ECP (Embedded Controller Program) have
been released to date.

Package (ID) UEFI BIOS (BIOS ID) ECP (ECP ID) Rev. Issue Date
---------------- -------------------- ---------------- ---- ----------
1.53 (N1EUJ36W) 1.53 (N1EET80W) 1.18 (N1EHT38W) 01 2018/09/26
1.52 (N1EUJ35W) 1.52 (N1EET79W) 1.17 (N1EHT37W) 01 2018/07/26
1.51 (N1EUJ34W) 1.51 (N1EET78W) 1.17 (N1EHT37W) 01 2018/06/12
1.50 (N1EUJ33W) 1.50 (N1EET77W) 1.17 (N1EHT37W) 01 2018/04/09
1.49 (N1EUJ32W) 1.49 (N1EET76W) 1.17 (N1EHT37W) 01 2018/03/06
1.48 (N1EUJ31W) 1.48 (N1EET75W) 1.17 (N1EHT37W) 02 2018/02/06
1.48 (N1EUJ31W) 1.48 (N1EET75W) 1.17 (N1EHT37W) 01 2017/12/19
1.47 (N1EUJ30W) 1.47 (N1EET74W) 1.17 (N1EHT37W) 01 2017/11/30
1.46 (N1EUJ29W) 1.46 (N1EET73W) 1.16 ... Read more

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RELEVANCY SCORE 62

Got my T580 in 2019 May but still it is NOT my no.1 PC, I still rely on my 5yr old lenovo thinkcentre M93p. 1. The SD card reader will disconnect itself after 2 hours UNLESS you update to the latest driver version.At first I used my T580 air gapped, so this used me a lot of TIME to trouble shot. (ps now it's NORMAL,it's stable) 2. thunderbolt 3 seems is NOT matured enough for mission critial deploy.I always power on my PC for 48hr and then rest 10min, then turn on another 48hr.But my T580+ TB 3 dock gen 2 WONT wake up after my 8hr sleep.(even I press the T580's keyboard or touchpad) and haveto power off it intentionally--> lost of data, lost of UNKNOWN data. How do I know which document is not saved last nite?(in windows, monitor is set to turn off after 1 min, PC sleep set to never.)There are new TB3 driver/firmware last week, but I am a lab rat for drug testing now.  This T580 completely bad imaged lenovo for me,for which M93p is much more reilable.both running win10     

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RELEVANCY SCORE 62

I updated my 4AN docking station firmware yesterday from 3.1.65 to 3.1.66 and now my two external DisplayPort monitors have become very unstable. Symptoms include:Both monitors blanking out several times a day. Sometimes they come back after a few seconds, other times I need to restart my X1E laptop.Laptop not resuming from sleep.The dock was super stable with firmware 3.1.65. Is there a link where I can download the old firmware and downgrade my dock? 

A:Thunderbolt 3 Workstation Dock new firmware 3.1.66 completely breaks DisplayPorts

Hi mircolino. Have you tried connecting the monitor directly to the laptop? Does it work properly? Just to make sure that everything is up to date on your machine, run the update through the Vantage app. Install all detected updates and check if the issue is still the same. Let us know how it goes.

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RELEVANCY SCORE 61.2

After the latest (almost mandatory according to alert) BIOS update of my P53 I cannot undock and redock without rebooting. The dock is recognized but the USB ports do not work after redock - the display does. It is the same on two different docks with newest and second newest dock firmware. First Lenvo support would not help at all - said it was a software problem - and now they after me complaining want to take the machine in for repair. I doubt it is a hardware problem but just a side effect after updating the BIOS. Anybody else with same problem and a solution? No way to get "real" qualified help from Lenovo on such an issue. It takes forever to reinstall and setup all software and tools on a workstation and just re-formatting and re-installing Windows (advice from support) with is not way to solve a problem induced by Lenovo in my mind. It is an expensive computer and expensive docking stations - but apparently no real support.  

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RELEVANCY SCORE 60.8

I already typed something here, since I thought it is related:https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-6th-gen-BIOS-update-broke-external-... Pulling Thunderbolt cables was fine. After a while:Pulling Thunderbolt cables gave me 1 in 3 cases a bluescreen (internal power error). I did a BIOS / Thunderbolt / Driver update on 21th of May 2019. Everything was fine, restart worked. Went to work, this time, turned into standbye before pulling the cable. Everything was fine. At home, I opened the Screen after getting out of Sleep (old Linux Standby), saw the welcome for a short moment, and than bluescreen again.  Reboot, ... freezes in BIOS. Directly at the "Lenovo" Splash screen, before having the chance to put on the finger on the fingerprint reader.Super laggy. Tried EVERYTHING mentioned in this forum, enabled/disabled all settings in BIOS, had to reset with the button in the bottom with a paper clip, tried to deactivate internal battery. By a chance of 1 in 4 I could get into the BIOS or select a boot media.  Lenovo hardware test says, that everything is fine. Have been many times, close to a brick, since it hangs directly after pressing the power button. By chance could boot, made a backup. HDMI is also not working. Does not recognize any thunderbolt devices. Flashed old BIOS version, no difference.  What makes a difference: completely disabeling thunderbolt in bios. Than BIOS/booting works like a charm, b... Read more

A:X1Carbon6th, Pulling Thunderbolt cable broke Thunderbolt CHIP, BIOS is freezing, HDMI not working.

For me it sounds like the Thunderbolt Chip or Firmware is broken. Similar to the more popular bricking of Yogas, P51, before. I maybe could flash it manually like discribed here, but I guess, this is against warranty regulations: https://posts.nadim.computer/2018/10/26/repairing-a-thinkpad.html  

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RELEVANCY SCORE 60.4

The latest bios update of X1 Tablet (Model:20GG) breaks the sleep (or hibernation) function. I found the tablet sometimes cannot be waken up by pressing the power button after entering connected standby. The version of the flawed BIOS is1.68-1.21 (N1LUJ30W) After rolling the embedded controller version back to 1.20 (N1LUJ29W), the problem no longer exists.

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RELEVANCY SCORE 58.8

Hi, My Laptop is a ThinkPad X1 Carbon 6th Gen - Type 20KHI haven't noticed a problem whit my Thunderbolt yet. I tried to follow the instructions regarding the critical update of the driver and firmware of Thunderbolt device: First I installed as suggested the driver/software and now the installed driver version isdisplayed in Device Manager 17.4.80.94displayed in lenovo site 17.4.80.550In Device Manager -> System Devices I can see the Thunderbolt controller   But when I try to install the firmware version 17.0.0.8-N23TF18W it crashs and I get the following error:  In the BIOS, I have the "assist mode" disabled and under I/O, the thunderbolt option is enabled. It seems that updating the firmware is crucial for our laptop because if we don't, it will damage the connectivity of Thunderbolt. So how I'am supposed to handle this ??

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RELEVANCY SCORE 58

I just got my X1 Extreme yesterday. I updated the BIOS to 1.15 and also updated other drivers. The one pending thing is the Thunderbolt firmware update utility. The first pop-up says "do not connect any Thunderbolt device", but then a second pop-up right before the firmware update says "connect at least one Thunderbolt device. I cancelled the update for now due to the conflicting pop-up messages. Note - I do not have any Thunderbolt devices connected to my X1E laptop. Can I upgrade Thunderbolt firmware safely with no Thunderbolt devices connected, or?

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RELEVANCY SCORE 58

Hello,the thunderbolt on my X380 Yoga completely stopped working. As I try to connect a P27h for instance, the laptop charges but does not recognize the monitor or USB Hub.I installed every update available on system update and tried to update the Thunderbolt Software and Firmware. The software installed fine but upon updating the firmware the following promt appears:    When I check the version inside the Thunderbold software, this is what shows up:    I am running Windows 10 Home 1803. Any idea why this is not working? Is my thunderbolt controller not working properly?Thanks

A:Thunderbolt not working / Unable to update thunderbolt firmware

There is an issue with the update for the tunderbolt firmware when updating through the system update utility. This is a known issue that the Engineering department has been working on. The only known resolution to this issue so far has been to replace the system board. Im sorry for the inconvenience this is causing. If the device is still under warranty i would speak with the support center to have a tech install a new board.

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RELEVANCY SCORE 57.6

We've recently acquired 30-40 T580s and X1 Yogas and we previous had 10 or so T570sWe've purchased enough Thunderbolt docks (type 40AN) for all the above computers.Any of the computers could end up being connected to any of the docks - staff are to be fully mobile We don't wish to turn off the security prompt when a laptop is connected to a new Thunderbolt device/dock but we do wish to pre-authorize all of our known docks. Is there a known tool/process/registry location that can be used to export the list of allowed docks for importing onto laptops?This would very useful as more docks are introduced to the organization. Any assistance is appreciated.  

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RELEVANCY SCORE 57.6

Hello my friends ! A time ago i bouhgt two Lenovo ideapad 100 14 IBY (FreeDos Version) and install Windows 10 on it with UEFI and GPT Partition Table. All works fine until i want to play around with Linux and install UBUNTU Mate in UEFI on one of them. The install was easy but the Performance on Ubuntu with Bay Trail and the don't working Bluetooth was a reason to switch back to Windows 10. After that the Problem beginns. The Bios don't let me save changes anymore (only time and date !). There was no UEFI ESP and GPT Support since i install UBUNTU and the Bios Menu looks like that:Bios Entries on a blank DiskBootingThe Disk is Blank there is no ubuntu on there (Don't know waht the EFI Entries are no Hardware is connected). And when I boot also go to Network Boot there.(No Matter a USB Stick is connected). So what i did: # I Dismantle it and disconnect Battery and Cell and wait half an hour. # Nothing changes !# I change the HDD. # Nothing changes !# Reflash the BIOS by edit the plattform.ini - CheckByBios=1 - Error Cannot mount EFI Partition. # Nothing changes !# Install Windows 10 - Make mbr2gpt.exe and bcdedit and bootrec. # Nothing changes ! I can install and run Windows 10 in MBR and BIOS Mode on it. But no USB Stick was displayed in Boot Menu. So now Iam on my Limit and the Question is there a way to put UEFI and GPT back on it or does the BIOS locked in this State. For me UEFI is MALEWARE so why can a simple UBUNTU damaged my BIOS and ... Read more

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RELEVANCY SCORE 55.6

Hi,any ideas why System Update offers me an update (Intel Graphics), but then refuses to install it due to "minimum requirements"? Screenshot: Thanks,Aleq

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RELEVANCY SCORE 55.2

This describes my experience with a T580 (20L9CTO1WW) which has the above Fibocom WWAN adaptor. Everything was fine on Win 10 1809. But after the Win system updater prompted me to update to version 1903 the adaptor is no longer functional. In Device Manager it is no longer listed under Network Adaptors but now appears under System Devices as "Intel XMM7360-P'. That is the internal LTE chipset which suggests the card is still functional but not being correctly recognised by Windows. Yesterday, I spent around 2 hours with escalated Lenovo Tech Support trying to resolve this to no avail. We tried the following:updating to the latest firmware/driver package (https://download.lenovo.com/pccbbs/mobiles/nz3wj21w.exe)uninstalling and reinstalling all driversforcing install of Lenovo driversrolling back to Win 10 1809rolling back to previous firmware/driversphysically removing and reinstalling the card So it seems there is a compatibility issue that will have to be resolved. Hopefully the next iteration of drivers/Windows updates can fix this. In the meantime, I would suggest anyone with a similar hardware setup not accept the 1903 May Update if offered. As Tech Support's final suggestion was to do a completely fresh install of (1809) Win 10 - somewhat undesirable for a lone driver incompatiblity. Alternatively, if anyone has successfully updated, please let me know and consider sharing your driver configuration. Or if anyone has any ideas on how to resol... Read more

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RELEVANCY SCORE 54

Hi all, really hoping for some help.

I have been trying to set up my older (2008) laptop with a clean install of windows 7 ultimate / 32 bit.
The reason to do this is because I was given a SSD drive and wanted to set up a 100% fresh system.
This laptop was before running just fine on the same windows version, but from a HDD.

My problem is this: I run a new setup for windows, no problems. I run windows update and it starts with updating to a new update agent Version 7.6.7600.256. No problems, I receive some updates including SP1. After installing SP1 I get the mandatory update to update to Update Agent 7.6.7600.320 and windows update just breaks. When I start it just searches for updates forever but never finds any.(after hours)

Now, my PC is running the same windows version and updates just fine. Also, I have tried to do clean installs on several systems and they ALL have the exact same problem. I even did installs on all these systems with different W7 versions (Home and PRO) and still the exact same problem, as soon as Update Agent 7.6.7600.320 gets installed it all grinds to a halt.

I have tried all kinds of solutions I found on the internet including a repair tool from tweaking.com (Tweaking.com - Windows Repair Free/Pro) which combines most solutions suggested like disk and file system checks. I also changed DNS settings to the Google DNS and of course tried the MS Fix it tool and also ran CCCleaner. I have tried so many things I don't even remember them all.

So bec... Read more

A:Windows update breaks after installing update agent 7.6.7600.320

Hi Jo123 & welcome to the forum.
Please follow Windows Update Posting Instructions.
Don't think issue is with windows os, it's windows update.
Windows updates are taking an extremely long time.
Some have stated 24-48 hours.
Set your computer to sleep NEVER
Start windows update and be patient.
Patience is a virtue!!

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RELEVANCY SCORE 54

Relying on the information on the Lenovo website listing "Ubuntu" and "Redhat certified" under "Operating Systems", I chose a Lenovo P52. The device arrived, and I opened BIOS settings to prepare for the Linux installation I had planned. After changing some settings, I chose "change settings and reboot", and the device entered a nonresponsive state: Screen black with the exception of a single white pixel in the left upper edge of the screen. After about 30 minutes, I tried a re-boot; again, the screen stayed black. No Lenovo logo appeared, clicking F1 (or any other function key) did not lead into the BIOS settings. Customer support told me this was a technical defect, and I sent the device back to the dealer. A week later, the new Lenovo P52 arrived.  This time, trying to set up the BIOS for Linux installation, I always changed but a single setting and chose the "Save and Reboot" option. Things went fine until I chose to "Enable" the "BIOS support for Thunderbolt", a setting suggested by the BIOS help appearing on the right quarter of the BIOS setttings screen for installation of Windows 10 before a certain patch level and for installation of Linux. An Info Box popped op, saying the resetting with take "up to 15 seconds" with this option enabled.  The "Save and Reboot" led to a bricked device, again: Black screen, nothing happened for 45 minutes. A reboot again failed to have the Lenovo logo appear, no reaction on keys F1 to F12, no way to enter BIOS setup, let... Read more

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RELEVANCY SCORE 54

Relying on the information on the Lenovo website listing "Ubuntu" and "Redhat certified" under "Operating Systems", I chose a Lenovo P52. The device arrived, and I opened BIOS settings to prepare for the Linux installation I had planned. After changing some settings, I chose "change settings and reboot", and the device entered a nonresponsive state: Screen black with the exception of a single white pixel in the left upper edge of the screen. After about 30 minutes, I tried a re-boot; again, the screen stayed black. No Lenovo logo appeared, clicking F1 (or any other function key) did not lead into the BIOS settings. Customer support told me this was a technical defect, and I sent the device back to the dealer. A week later, the new Lenovo P52 arrived.  This time, trying to set up the BIOS for Linux installation, I always changed but a single setting and chose the "Save and Reboot" option. Things went fine until I chose to "Enable" the "BIOS support for Thunderbolt", a setting suggested by the BIOS help appearing on the right quarter of the BIOS setttings screen for installation of Windows 10 before a certain patch level and for installation of Linux. An Info Box popped op, saying the resetting with take "up to 15 seconds" with this option enabled.  The "Save and Reboot" led to a bricked device, again: Black screen, nothing happened for 45 minutes. A reboot again failed to have the Lenovo logo appear, no reaction on keys F1 to F12, no way to enter BIOS setup, let... Read more

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RELEVANCY SCORE 53.6

1) Does BIOS 1.15 for the X1 Extreme have the bricking issue when setting the 'BIOS support for Thunderbolt' option to enabled via the BIOS? 2) If the answer to the above question is yes, will BIOS 1.17 for the X1 Extreme (which is coming out on Dec 24) address this issue? Thanks!

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RELEVANCY SCORE 53.6

Mine is a thinkpad t580 with SSD 500GB. dont know some how it shows only (C Drive: 464GB + D Drive 15GB)dont know why there is a 15GB Ddrive now that too empty. I actually tried to instal, Ubantu. I changed SATA BIOS from RTE to AICH.. After that I saw the labtop is significantly slow.so I removed ubantu and changed BIOS back to RTE. is the RAID setting by default is non-raid? I am attaching the snapshot of the configuration. can you please tell me the best configuration so that I can keep my system faster. After changing to RTE I see that Intel Opaque is also enabled and is faster.Want to fix the RAID part also.  

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RELEVANCY SCORE 53.6

Brand new T580 here, bought to run Qubes OS.Played around with Windows 10 for a while, downloaded the Qubes iso, put it on the stick, etc, the usual routine.Tried to boot from it, without success.Entered BIOS, played around with various settings, among others disabling secure boot and I *think* setting some video related parameter from 256 to 512. Also changed to boot order to have the USB HDD boot second after Windows.Anyway, saved my settings, tried to boot and got a blank screen. The only things that light up by default are the power and the Esc/FnLock leds, nothing else.The computer responds to Ctrl-Alt-Delete by rebooting, again to a blank screen.All other LEDs such as CapsLock etc light up, USB ports provide power (tried to connect an Android phone and it started charging)So I tried holding power button for X amount of seconds, I tried the emegency-reset pin - nothing, still a blank screen on boot.I removed the back plate, tried to boot without RAM, tried resetting it and setting it in another slot.I tried removing the coin-button battery and the internal battery for about a minute, I tried to boot without the coin-button battery installed.I tried to connect the computer to an external screen via HDMI - still nothing. I do not have a Thunderbolt/USB3 capable monitor to test the other video output.Not sure what else I can try. Start to think that the changed I've done have nothing to do with the problem at hand, it was just a coincidence. Some online searches, among othe... Read more

A:T580 boots to a blank screen after BIOS changes

Hi there,Does it show Lenovo boot welcome screen on poweron? If there is no even that and you tried already the BIOS clear It seems like the case for the service center. With the newset machines it is not impossible for the fiddling with the BIOS settings to cause a permanent system freeze. Recently we had a Dell workstation 5820 that behaved exactly like that, sollution was changing the Mobo under warranty. https://www.dell.com/community/Precision-Fixed-Workstations/Precision-5820-BIOS-crash/td-p/6033407

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RELEVANCY SCORE 52.8

hi i bought a brand new lenovo thinkpad t580....everything is great works fine but i have one problem....i cant access in bios settings there is a password....i never put a password...i dont put password its only read mode i cant change nothing there is any default password?why my laptop came lock?
 
Moderator edit: Added detail to Subject.

A:lenovo thinkpad t580 bios settings password

Hello,
Welcome to Lenovo Community. Just so the helpers here have all details, did you purchase the T480 directly from Lenovo or from another vendor?

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RELEVANCY SCORE 52.4

I installed Windows 7 and after the Completing Installation part it rebooted like it should and then after restarting my PC gets stuck at the BIOS. All BIOS Controls do NOT work. I can't access the BIOS nor the Boot Menu. I'll post a video later on YouTube about the case.

A:HELP Windows 7 Breaks BIOS after Installation

If this is a tower then reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

Now can you boot the DVD using one-time BIOS BOot Menu key given on first screen, or enter BIOS setup to set DVD drive first to boot, or reset to defaults?

What happens if you power up with DVD in drive? Any prompts or messages at all?

Try pulling the RAM sticks to check for debris in slots, swap slots, reseat them.

Next try booting with the HD maker's HD Diagnostic extended CD scan since this CD will normally boot itself without user input, as will free Partition Wizard CD. Test the HD with these disks, then wipe the HD which will in turn force the Win7 DVD to boot itself to reinstall.

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