Over 1 million tech questions and answers.

BSOD during startup, no repair function on recovery cd

Q: BSOD during startup, no repair function on recovery cd

I started up my laptop the other morning an just as windows is loading a BSOD flashes for a millisecond and then the computer restarts. It did this 5 times in a row before I finally gave up. I found the windows vista cd that came with the computer and booted from it. Once the DVD loaded I clicked accept and it took me straight to a new install with no repair function which should be included on the recovery disc. I rebooted multiple times, here is no repair option. To make matters worse, I only have 5.9 gigs free on my hd and vista requires 6.6 to install. The only option I have is to reformat the drive, which is out of the question as I have lots of documents saved that I cannot lose. So at the moment the recovery DVD is useless to me, and I cannot load windows to delete some files to make room for a new install.

I took a video of the loading screen and was able to pause it at the frame when the BSOD flashes, here is the stop message: STOP: 0xc0000005, 0x00000200, 0x83354964.

I tried removing one stick of ram at a time thinking maybe one had gone bad it didn't make a difference. I'm at a loss right now. No matter how I try to load windows, safe mode, etc, I get a BSOD and it restarts, and my windows recovery DVD is useless with my hd nearly full.

Preferred Solution: BSOD during startup, no repair function on recovery cd

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: BSOD during startup, no repair function on recovery cd

Nobody? There's no way to delete files/folders without using the command prompt on the recovery disc?

This really makes no sense and I'm beyond frustrated. Why is there no repair selection when I boot from the vista DVD.

Read other 2 answers

Dear Everyone,

Sorry to trouble all of you, but I've pretty much exhausted my google-fu. Thus, I figured that I should stop trying to throw things against the wall, and rather just see if there's someone wiser here who can help me out. Now, before you tell me, I am totally aware that I could easily cut my losses just by doing a re-install, which would make the Windows.Old folder and such, most of which can be easily put back via a command prompt script. However, being that this computer has software whose installation disks I do not have, I do NOT want to do a re-install, since it'll break program association and possibly other things which I cannot correct by re-installing them.

As far as I know, the machine in question is a Dell XPS M1530, with Intel Core 2 Duo T7250, Nvidia 8400M GS, 2GB RAM, and WD Scorpio Blue 250GB Hard Drive. It is running Windows 7 Ultimate, upgraded from Vista Home Premium, with all updates, software patches, and security fixes current according to Windows Update. As far as virus and malware goes, it has ESET NOD32 v4.7, Malware Bytes, and Spybot-S&D installed, with each being fully updated and scans immediately prior to the crash stating that the machine was clean. In addition, after the crash, I attempted to scan it with Avira, Dr. Webb, and Hiren's Boot CD, all of which stated that the machine is free of infection/threat.

Below, I'll attempt to take you guys and gals through everything, from the initial symptoms to the bag of tricks that... Read more

A:Dell XPS M1530 Startup Repair Loop, Offline SFC does NOT function

Nevermind, see you tried Startup Repair Infinite Loop Recovery... It appears you have done everything humanly possible to fix it through Windows. Try TestDisk through PartedMagic which you can obtain from the Ultimate Boot CD Overview through the download link.

Regain a lost drive using Test Disk - An Illustrated Guide will help you repair the hard disk partitions.

Read other 9 answers

My laptop hasn't been in use for about a few weeks and all of a sudden, I am getting a Windows Error Recovery on Startup. I am given two options: Launch Startup Repair (recommended) and Start Windows Normally. Nothing happens when I try to restart Windows normally -- I only see a black screen. Upon selecting System Recovery, a teal screen pops up with "System Recovery Options" telling me to select a keyboard layout. Then it tells me to select my OS, but it comes up blank, telling me to load drivers for my hard disks. I stopped right there.

I am a little hesitant about using the System Recovery in fear of losing important files. If this is a possibility, I may try to backup my files using an alternate OS, like Ubuntu. Or are my files already long gone? Is this just a restore for important Windows files or a complete restore of Windows back to factory settings?

I have not installed any new software or devices. Running Windows Vista x64.

A:Windows Startup Error - System Recovery Launch Startup Repair

Definitely try to backup your files before doing anything else.

Read other 2 answers

In Computer > Properties > System Properties > Advanced > Startup and Recovery,
the option "time to display recovery options when needed".
Can we use this option to disable Windows Startup repair so that Windows 7 will startup Windows normally at all time?
This option is currently no selected, however the Windows is starting up with the Startup Repair screen when it went into bluescreen etc.

If we select this option and change to 0 seconds (without
running bcdecit /set {default| recoveryenabled to No), will Windows start up normally without going to Repair option?

Noticed that even on machine that has recoveryenabled set to No. bcdebit /set {default} recoveryenabled No --- the "time to display recovery options when needed still remains uncheck.
are these two: recoveryenable No vs time to dipsplay recovery options option related/same?


Best Regards,

Read other answers

I took delivery of a new (and expensive!) PC in January but last week it started giving me constant and varied errors.

The isssues range from Blue screen, black screen, failing to load windows, startup repair needed often, system restore needed often, and when it does load windows there are various error messages.
System info:
Intel Core i5 2500K
Win 7 Home Premium 64bit
Original OS installed on the system, an OEM version
PC just a few weeks old

Any help and guidance is much appreciated...

A:BSOD, Startup Repair, System Repair and other errors on nearlly new PC

These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

If you have Raid > update its Driver.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you c... Read more

Read other 9 answers

Well last week Tuesday my power supply blew on my work PC when I turned it on.  New power supply finally came in yesterday.  I was out but our office tech installed the new Power supply and booted the PC - said it booted OK, however no mouse (I had un-plugged the logitech wireless USB mouse receiver to use with another computer), no biggee.
There may have been Windows updates before on left on the 4th - I don't recall
Turned on the PC this morning and plugged in the USB Mouse receiver and BSOD.
Restarted the PC and Startup Repair option came up - ran the Startup Repair and as usual (my experience), it was unsuccessful in detecting any problems.
Tried another boot, same issue - BSOD - System "Stopped to prevent Damage ..."
Re-booted and did F8 to try Last Known Good - no luck.
Tried System recovery with Windows Install disk, no restore point found :-(
At this point I've tried every Non-Destructive recovery option that is available with no success.  Looking at the log files, there are no *.log files in the \Windows directory showing today's date - only .log files are from yesterday.
setupact.log shows activity from an IE10 patch update.
error.log only shows one line from yesterday 2015-09-15 "NT Service build 1100 starting"
Any ideas how I can get this system to ignore the "Bad Driver" and boot?
Way too many licensed programs on this PC to consider a clean install of Windows ...
&... Read more

A:Win7 Pro64 - BSOD followed by Startup Repair - Can't repair

I would love to post some of the suggested diagnostic files that you indicate in your BSOD posting guidelines, but unless I can do them from the command line, I'm SOL as I can't get beyond the Startup Repair console - No Safe mode etc.

Read other 2 answers

Hello. I am having a continuous issue with my computer. I apologize in advance for being an amateur at computer repair so please bear with me if I need to better understand some terminology.

My computer is continuously crashing. It reboots itself or turns itself off. I don't always see the BSOD when it shows up but I imagine it flickers every time it crashes. One time, I saw it, and it said "BAD POOL CALLER."

Every time it crashes I do the recommended startup repair just to get it to work again. It always tells me that Startup Repair cannot fix this computer and then it reboots and everything works again for awhile. I thought everything was fine and dandy a couple weeks ago and now it is starting all over again. Please help! Thank you

A:BSOD and Startup Repair Unable to Repair This Computer

Backup your data, reinstall windows

Clean Install Windows 7

Read other 2 answers


I'm having a problem. When I boot some PC, startup repair starts. It doesn't matter if I start it in safe mode, last good known config or any other option. The sad part is that startup repair always fails to identify the problem. Her is the result of the startup repair:

Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200842
Problem Signature 05: AutoFailover
Problem Signature 06: 61
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.
Locale ID: 1060.

I would gladly put a fresh system on that PC but...

There is some data (digital bank certificate) I need to recover. So I'm wondering if I start the repair from the win7 boot DVD and try to repair the problem will I lose that data? My main concern are the registry storages and user profiles on that system.

I'm also wondering does anyone know how to extract a bank certificate from the hard drive if i connect it to another working system? I need to extract a certificate from IE8 or firefox. To bad the user didn't have a backup. Some say that it is possible to extract it from firefox but not from IE8. Any help on this matter would be much appreciated.

Thank you in advance for any advice on this matter!

Regards, Teo!

A:Startup repair - Certificate recovery

Hi Teo & welcome to the forums

I have succesfully used a Linux Live boot CD to recover data from a non-booting Windows installation. Once the live CD boots (making no changes to your harddrive) you can mount the NTFS non-functioning Windows volume and recover your data.

Read other 9 answers


MY laptop won't boot up. When I turn it on, it says that ME is in recovery mode and then windows tries to repair itself. Gives me various options. I tried start up repair and this is what it says:


I clicked on the details and this is what they show:






What I can get from that is that the computer can't find the OS files.

I looked up on google and found Dell's website talking about how the ME error is caused by bad BIOS and one needs to update their BIOS for that. They also said that that makes it difficult for the system to communicate with the hard drive. Which kinda explains why "No OS files were found" message was shown by the test result.

Is there a way to safely repair the start up without losing my files?

Now I have the options to go with Startup Repair again or one of the following:
- System Restore (update: tried it and it says that I have no restore points saved. I doubt if that is actually true)
- System Image recovery (update: similar issues as above)
- Windows Memory Diagnostic (Done but that has nothing to do with anything and didn't help)
- Command Prompt ( no clue how to use this for anything relevant)
- Lenovo Product Recovery (this ... Read more

Read other answers

My laptop is a Gateway with 1Gb RAM. It has had problems for several months where it will just reboot. Now, however, when I try to boot it, the machine displays the screen that says that there is a problem and asks me to start the Startup repair. If I choose this, the repair runs for several minutes, then says, "Startup repair cannot repair this computer automatically."

I had this same problem a few months ago, and took it to a PC repair guy. He didn't even charge me because he said the problem was so simple to fix, it only took him a couple minutes. He told me what he did, but I have forgotten what it was, and I can't get in touch with him again.

Any suggestions on what I can do so as not to lose my data would be greatly appreciated. There is just 1 file on this system that was created last week that I can't afford to lose. Anything else is not critical, but I do need to get this one file.

Thanks, in advance, for the help.

A:Error recovery and startup repair no help

Hi do you have a recovery or install disc to attempt the repair from

Read other 1 answers

Help Guys, i did a startup repair infinite loop recovery, because my desktop hard disk wont boot normally

so after the successfully of the repair, all my files in partition drive "D" is also back on the earlier files.
how to get back to the previous windows registry.

please help,
thanks in advance

A:Startup Repair Infinite Loop Recovery

Everything possible is here for Troubleshooting Windows 7 Failure to Start.

Why did you start with Infinite Loop Recovery? Did you perform it exactly according to Step 11?

Read other 3 answers

When I boot up my laptop (asus ee series) while trying to load files some problems occur. It scans for errors but the diagnostics tool cant find any automated repair solution. I've tried running last working setups, running all the start up options in F8. There are no disks or external drives connected. Restoring to factory settings or formatting is NOT an option because I have important documents stored. These problems occured recently, I can in no way enter my user account .

Heres what the windows diagnostics had to say:

problemsignature : unknown
problem signature 04 : -1
problem signature: autofailover
problem signature 06: 17
problem signature 07: corrupt registry

operative system: windows 7.

Any solution for this ?

A:startup problems (windows recovery cant repair)

Read other 6 answers

Hi everyone,

At the moment i have a slight problem with my laptop.

It wont start and it goes into a sort of boot menu where i can try to mend it with startup repair. This wont work and it does not find any problem codes.

I tried to do a system recovery but when i try to do this it says i need to put system security on in my C-disk. But because of the fact that i can't startup my system, i dont know how to put my C-disk on in this startup repair mode.

I sincerely hope someone here know what to do!

(I am running Windows 7 X64, don't know what servicepack, Dell Studio 1555 laptop, can't find the windows 7 disk)

A:Windows 7 Startup Repair System Recovery

Running the System Recovery will erase the drive and set everything back to default.

Restart the PC and press <F8> during startup to get to the Advanced Option > choose Repair Your Computer > follow prompts

If still unable to run boot to the Dell diagnostics and test the hard drive.

How to Restore or Reinstall Microsoft Windows on a Dell PC

If needed you can order a recovery disc from Dell.

Read other 1 answers

I now hope I am in the right spot to get some help. I am new at this stuff and I couldn't figure out how and where to post my problem.

Now I implemented the tutorial about my problem and it worked just great except that whenever I start or restart, the problem is still there and I have to use the tutorial again to use my PC. I am now thinking of leaving it on 24/7.

Is this all because of some lousy updates from Microsoft as some others are saying. Do I continue to update. I need some help in this matter. Anyone have some suggestions other than reloading again because I did that and the problem came back.

Ciao, Jim

A:Startup Repair Infinite Loop Recovery

try following the steps in the following link and see if that helps ya out:

Startup Repair Infinite Loop Recovery

Read other 3 answers

As the title suggests, my Acer Aspire has been running startup repair for over 20 hours following a BSOD yesterday. I'm not sure if it's worth the wait so maybe you all can shed some light. Yesterday I was stressfully trying to search for something (using Chrome) and the website I was on froze; admittedly I slammed the heels of my hands down on the laptop at that point. The site unfroze after less than 30 seconds, I continued using my laptop without incident, then let it hibernate for about an hour. Started up fine after that, and at that point I was beginning to rip a DVD (one that I owned; I just wanted the files on my computer) using a program that I've used successfully in the past, but the rip failed. So I began using VLC instead, and hadn't actually started ripping any files when my laptop froze. I had been trying to point to a file path for saving but hadn't saved anything. The laptop was completely unresponsive after several minutes, so I hit the power key to restart, which is when I got the BSOD. It flashed too quickly for me to read or remember anything other than the word KERNEL. I've been wracking my brain trying to remember if it said kernel error or kernel memory error or what.

After the BSOD I had the option to start normally or in startup repair; I hit "start windows normally" but it went to repair anyway. It was on the grey screen with the cursor but I thought it had frozen again, so I did another hard restart. No BSOD this time, but again the opti... Read more

A:BSOD on startup, unknown error, startup repair running too long

Bump...how can I tell if the startup repair is working?

Read other 2 answers

Consistent BSOD during Windows startup for both normal mode and safe mode. BSOD problem started shortly after buggy installations of Microsoft Visual C++ 2005 x64, Microsoft .Net Framework 1.1, and AMD Catalyst Drivers 13.9; and turning off Microsoft .Net Framework 3.5.1.

Startup Repair is consistently unable to fix: 0x0000007e (0xffffffffc0000005, 0xfffff800033bf6d6, 0xfffff880009a7578, 0xfffff880009a6dd0).

I accessed the dump file of the BSOD-inflicted drive by usb-connecting it to the same pc, but that's now running a functioning, system hard-drive.

BlueScreenView shows these following files to be problematic:

The hash of the atikmpag.sys from the BSOD-inflicted drive is identical to the one in the functioning drive, so I don't think this is the root problem.
However, the hashes of the two dx files (dxgkrnl.sys, dxgmms1.sys) are different. I have replacement files for the broken dx files, but I don't have, nor know how to get, the access permission to replace them.

I'm at a loss for what I can try at this point. I used DM Log Collector and uploaded the resulting file. Any help is appreciated, thanks.

A:BSOD during windows startup; can't safe mode; startup repair can't fix


The cause of the problem may be related to a Windows 7 installation which has never seen any updates.

Host Name: HENRY-PC
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7600 N/A Build 7600
Can I just confirm, you have no way of booting into Windows at the moment. Correct?

Read other 2 answers

Hi all.

Alienware m17xr3, the hard drive died.

Got a new hard drive, booted from the recovery dvds

This seems to work, reads both dvds, gets to 100%, ejects dvd and I click reboot.

I can see a bsod for a split second, then it launched startup repair which fails every time with the following

Problem signature: Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200078
Problem Signature 05: AutoFailover
Problem Signature 06: 5
Problem Signature 07: Failure During Setup
Problem Signature 08: 6
OS Version: 6.1.7600.
Locale ID: 1033"

I have tried various things (reformatted and re-installed dvds numerous times)

Have gone into a command prompt

bootrec.exe /FixMbr
bootrec.exe /FixBoot

both completed successfully

bootrec.exe /RebuildBCD

Successfully scanned windows installations
Total Identified windows installations 0:
The operation completed successfully

So for some reason it's not finding any windows.

E appears to be the windows partition, files all seem top be there.

Have gone into diskpartition and made the E partition active, still no windows found.

List Partition
Partition 1 OEM 1835MB (31KB offset)
Partition 2 Primary 18 GB (1836 MB offset)
*Partition 3 Primary 911 GB (20 GB offset)

There's no system restore to restore from due to it being a new drive.

And I am p... Read more

A:new HD, reloaded recovery disks, Startup repair offline?

I have got an actual windows 7 install dvd, it's worked fine doing this, now just need to get the drivers

going to be a long day

Read other 2 answers

I have a laptop that came pre-installed with Windows Vista Home Basic. Within 10 days of purchase, my hard disk crashed and was replaced. At that time the authorized service centre installed OS Windows Vista Business. I have created a set of recovery disc which contains the factory settings of my laptop (I mean which I got after hard disk replacement-Vista Business,and also contained promotional offers of 60 days free Norton Internet security and 60 days free Microsoft office).

I checked my OS for its genuineness status on microsoft's website. It reports my OS to be GENUINE.
Now my problem is "Is my OS really genuine?" I don't have the product key as the sticker which I got on the laptop contains Vista Home Basics's Product Key. I found the product key using a 3rd party utility that tells me keys of all installed softwares.

My next problem is I don't have a Vista disc. What I have is the recovery disc, which is very different from OS disc and is not useful in many situations. How can I get Vista ISO from recovery disc?

I believe if what I am trying to do is not possible, in that case can I get such an ISO from microsoft?
And if even that is not possible, if I somehow get a disc from my friend and then install Vista from it by entering my own product key(which I have discovered using 3rd party tool), will my installation still be genuine? Can I copy my friend's DVD for future use?

I am so keen on getting Vista disc instead of recovery dis... Read more

A:Genuine OS, create ISO frm recovery disc, startup repair

If your programs are designed for Vista, they will work in Win7.

EasyBCD claims it can handle dual boots Windows and Linux. But, being that Fedora is a cutting edge distro, it may have something new that EasyBCD can't recognize. I would call up EasyBCD to ensure that it works with Fedora 13.

There is another option for running Linux instead of dual booting. I use SUN's Virtual Box. It is a free virtual machine, similar to VMWare ( ~$160 ). So I can run Linux while I am inside Windows. Works great for me.

Since you're planning to install Win 7, I would save the money and not order a Vista disc.

Read other 2 answers

Here's a fun one for you, I recently picked up a google redirect on my netbook. while trying to get to rkill or an eset online scan, I decided to reboot the machine into safe mode with networking to see if it would make the downloading and searhing process more efficient. I was using both internet explorer and google chrome in my attmpts to repair the system with no luck, hence the move to safe mode. However, on reboot, the system went into system recovery mode.

Once in revoery mode, I tried the traditional startup repair, however, it finally came back saying that kdcom.dll was corrupted and could not be repaired. after some google searching from another computer, I came to the following sites:

Following the directions on those sites, I've still had no luck being able to boot into safe mode or anything else. In the case of copying kdcom.dll, I used a copy from my working machine to copy over, keeping a copy of the original in the open directory of the troubled computer. Furthermore, I attempted to us one of my Windows 7 upgrade disks, however I could not manage to boot from those either to get to a recovery console. The computer itself has a recovery partition, but I'm unable to reach that as well. I'... Read more

A:Startup repair loop, can not boot from recovery files

Hello RKollas I will be helping with your computer problems.From this point on, it is very important that you refrain from doing anything else to your computer other than what I have requested of you.I do not mind if you browse the web, do basic tasks, or even test to see if the problem(s) you are experiencing are still occurring with the computer while we are working together, but do not run any tools/fixes unless I or another helper from this thread has asked you to do so.Remember that you came here for help, so allow us to help you If something does not run, make a detailed note of what problems you encountered along the way (exact error messages are preferred), but continue onto the next steps until you reach the end of my post.Always do the steps they are listed in (left to right, top to bottom).I prefer that you complete all the steps while you are in Normal Mode. However, I understand that sometimes this is not possible. If you are unsuccessful in getting a tool/fix to run from Normal Mode, but Safe Mode works, then use Safe Mode.If you have a question about something, do not hesitate to ask.Let's begin: Please download Farbar Recovery Scan Tool and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options.To enter System Recovery Options from the Advanced Boot Options:Restart the computer. As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears. Use the arrow keys to select the Repair ... Read more

Read other 29 answers

Hi there,

I have a lenovo think pad x100e with windows 7. Two days ago while using the word processor it began to freeze and show weird translucent screenshot like images. I suspect this started to happen after I installed f.lux to decrease blue light on my screen. The first time the freeze happened the system eventually unfroze but the second time, I tried many times to press Ctrl+alt+Del and the system rebooted and since then I have not been able to get into the operating system. It keeps indicating that windows is loading and showing the bar indicating progress and then it will send me to the thinkvantage rescue and recovery 4 screen. After 10 or 15 minutes a window will indicate that the rescue and recovery workspace is starting and it may be another 15-20 minutes before it indicates it is checking for repairs. It appears to still be processing and not frozen (I can move the mouse/cursor) but I've left it on overnight before and it never completes the repairs or restarts like it indicates will happen once they are completed. Occasionally it won't even get to the checking for repairs window.

This process happens whether I choose the option to continue with windows normally or the option to check for repairs. Also if I interrupt normal startup and hit f11 or try to go into the setup utility. When I try to run diagnostics I get errors. Verification failed.

I was just at the end of writing a 250 page book and I'd like to be able to recover that file and othe... Read more

Read other answers

My desktop computer started (out of the blue) acting up with a "windows error recovery" screen on boot up. It gives me the choice to "Launch startup repair" or boot to windows normally. The first option does not fix it. It gives an error code 0x0. It leads to a dialog box that says system recovery options that gives some details and some advanced options, but it tells me it does not recognize my username and password! The second option, to boot to windows, gives me a BSOD. What to do.

A:windows error recovery- startup repair fails to fix

Here is a FRST log: (if that is helpful)

Scan result of Farbar Recovery Scan Tool Version: 22-08-2012 02
Ran by SYSTEM at 22-08-2012 19:05:13
Running from I:\
Windows Vista ™ Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [RtHDVCpl] RAVCpl64.exe [x]
HKLM\...\Run: [Skytel] Skytel.exe [x]
HKLM\...\Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe" [57928 2008-02-28] (LogMeIn, Inc.)
HKLM\...\Run: [LXBSCATS] rundll32 C:\Windows\system32\spool\DRIVERS\x64\3\LXBStime.dll,RunDLLEntry [28672 2007-02-22] ()
HKLM\...\Run: [CanonSolutionMenu] "C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" /logon [644696 2007-05-14] (CANON INC.)
HKLM\...\Run: [WrtMon.exe] C:\Windows\system32\spool\drivers\x64\3\WrtMon.exe [20480 2006-09-20] ()
HKLM\...\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon [2782096 2010-07-25] (CANON INC.)
HKLM\...\Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [497648 2010-09-16] (Adobe Systems Incorporated)
HKLM\...\Run: [MSC] "C:\Pro... Read more

Read other 5 answers

EDIT: This is added by moderator. The problem system has been "restored" to factory defaults, so you can skip to post # 11 and be missing only some history. I have also at this time moved the thread from Networking to Windows 7.

Okay, this is my boyfriend's laptop. He's left it with me to see if I can fix it. I'm at work right now, and it is at home, so I can't try anything until I get home tonight. Here'e the situation, as best I can tell:

He has 2 laptops...one is old, and connects fine, the other is probably 6 months old - a Dell - Windows 7, and this is the one that is having problems. The other laptop has no problem with its connection - it is just the Dell laptop. He brought it over to my house last night, and it is doing the same thing. It finds and connects to my network, but it states that it is a "limited access" connection, which essentially means you have no internet connection (apparently).

So here is what I have found out. For one, his laptop came with few months subscription to McAfee...and apparently that is now expired. He's never renewed it. I did put MalwareBytes on there for him, when he got the thing, but I don't think he runs it unless he thinks there is a problem. I've told him to keep it updated, but I guess he thinks I can fix it if there is a problem. Again... (Once we get this fixed, he WILL keep this stuff current..darn it.) Anyway...he said he kept getting some popups - the ones that... Read more

A:Solved: Startup Repair Loop--after Recovery to factory defaults

Read other 16 answers

I have a 2.5 year old Toshiba Satellite L300-04N, which has decided to crash during exams.

Earlier today when I brought it out of sleep everything was frozen. I couldn't get into Task Manager so I turned it off using the power button.

When I turned it back on, it said that there may be disk errors it wanted to do a disk check (I don't remember the exact message). I've had this problem before, but usually it does the disk check and all is fine. This time it never started the actual disk check, so after waiting a while I hit the power button again.

Now when I try to start it, I get the Toshiba start up screen but then it gets stuck on a black screen with a flashing cursor in the top left corner. When I press any key it makes angry bleeping noises at me.

I've tried doing a startup repair (a couple of times) with the recovery disk. The first time it did a repair, now when I do a repair it tells me it can't detect a problem. I tried to do a system restore, but it told me there are no restore points. I searched the forums for a while, but I couldn't find any other ideas.

I am more or less competent with computers, but I don't know a lot of computer jargon. Thanks in advance for your help!

EDIT: I also tried F8 at startup. Did nothing.

A:Black screen with blinking cursor at startup, repair and recovery did nothing.

Your computer did a repair, so at what stage is it at?
Does Vista boot, do you get the flashing cursor?

Read other 6 answers

I am having a nightmare with my Dell Latitude E4300 laptop. At the moment it runs a continuous loop of start up repair and will not allow me to even attempt to get into Windows 7 until this has been done. When it runs the test it stops, giving the error message no OS files found on disk. Everytime I restart this process just continues.

It is a work laptop, so I do not have and windows recovery disks.

To make matters even worse, before the startup repair loop the laptop wouldnt even let me into the Windows system, even in safe mode. After attempting to get into safe mode it would stop at the driver classpnp.sys. Further tests would also show up the error message 2000 0146.

I am not technical at all, so am hoping this is going to make sense to someone who can explain it in very simple lanuage.

Just to reconfirm, I do not have any windows recovery disks - and cannot access safe mode at all.

Can anything be done?

A:Laptop running startup repair in a loop, no recovery disc

Work through these steps for Troubleshooting Windows 7 Failure to Boot

Read other 2 answers

I'v installed Windows 7 64Bit as dual boot with 32Bit. I'v landed up with a list of issues for some unexplainable reason and still left with 2 big issues I need help with.

This is what happened: After files were copied on reboot I got boot error "NTLDR" not found. Then I did a repair to get into my current installation and found boot manager saying Windows 7 (recovered). (The recovered part is new.)

Now both installations are marked like this and in My Computer the disk "System Reserved" is showing all of a sudden and it has the same drive letter as my external ( E: ). My external drive is now not showing any more.

How do I fix this...

Please help.....

Read other answers

I recently attempted to update my BIOS (Gigabyte F8 to F10) so that I could upgrade my CPU from a sandy bridge to an ivy bridge. I did not do the cpu upgrade, yet, just the BIOS flash. The flash, using Gigabyte's q-flash) went fine, according to the flash results screen. I then rebooted, and the computer when into the Startup Repair Infinite Loop; it goes through POST, and then says "Windows is Starting" and the animated Windows logo (where the four colored window panes fly at you and then pulse/glow while the OS loads) begins, but then freezes just a moment after it starts. The system then goes into the repair loop.

The first thing I did was to re-flash back to F8. That did nothing though. But just FYI, my BIOS is back at F8.

I have tried the recovery method from the tutorials section, but I'm stuck and posting in that thread has not yielded any replies. So, I'm posting here.
Before I even get to the editing of the registry, I'm stuck in that a "DIR" command on my c-drive shows "File Not Found." Not sure what to do from here.
Thanks for any tips, advice, explanations, etc.!!

A:startup repair infinite loop after BIOS update, recovery not working

Confirm the Partition Marked Active is 100mb System Reserved (if you have it) or Win7 partition (if you don't).

Then run Startup Repair - Run 3 Separate Times until Win7 starts.

If this fails boot into System Recovery Options to System Restore backward until you find a working configuration.

Read other 5 answers

I am using my cellphone because my computer is stuck in startup repair mode. I have windows vista.I can choose repair or normal, both run start up repair. It always fails after multiple attempts. I chose advanced options after failures and tried to do a hard drive restore to several different dates. It always says its successful and restarts, but goes into startup repair again every time. I have called ms tech support, and not surprisingly my problem requires advanced help that costs money. They did have me restart and push f8 to launch safe mode, but it ended up in startup repair also. I have agreed to pay them but set up an appt for next tues. They said i can cancel and get my money back if i want. They said my problem is fixable and my photos and files will be there. I just feel like i may have a better option and I'm hoping this website is it. I can restart my computer and give the details if its needed. I am desperately seeking your help and would definitely donate if you can fix my computer and i dont have to pay ms. I am not a computer idiot, but definitely NO expert.

A:stuck in startup repair, vista startup repair, repair failures

Hi, check the following link.
Boot from the Vista DVD
Follow the link above to reach - Command Prompt.
At Command Prompt - Type.
Press Enter.
It will now give you some options.
bootrec /fixmbr
Press Enter.
Let it finish fixing the Master Boot Record.
Type Exit and exit Command Prompt [remove the DVD] and restart you pc.

If the above does not work - use the DVD and back to Command Prompt.
bootrec /fixboot
Press Enter
Let it finish fixing the boot sector.
Type Exit and exit Command Prompt [remove the DVD] and restart you pc.

I would try and back up any needed data and files first, before you do the above.
How to use Linux live Cd to backup files from a dead Pc

Read other 1 answers

i had a bsod 3 days ago with no reason when its at Welcome screen and my startup items are not loaded at all(all drivers programs etc.). i tried to reboot and my pc gone wild. it cant even see welcome screen cuz of bsods. also i am having black screens when booting up. sometimes its just freezes before welcome screen with distorted pixels on screen. it starts with no reasons. i didnt install anything before that.

tried to change my bios settings to default nothing happened. i also cant repair my startup cuz i am having an error when i choose my layout at very beginning of repair thing, recenv.exe or something like that with 0x038972(sth like this) error. tried f8 and last good config. but nothing changed.

i reinstalled windows 2 times just for solving this. when i reinstall nothing happens for first startup. then its same again. i've never oc'd my pc. its all default settings. i hear that voices even when i mute all voices comes from my pc.

i upload my last bsod dumps and sfc scannow logs and msinfo32 for today and my specs are

win7 64bit
cpu i5 2500k
gpu msi gtx 560 ti twin frozr oc 2
rams 8(2x4)gb corsair lp 1600mhz
psu 600w xilence r3 gaming psu
mb gigabyte d3sh z77
sandisk extreme sata 3 120gb ssd, seagate barracuda 500gb, samsung 80gb
controllers blackwidow, deathadder 2, ms intellipoint wireless mouse
btw i also hear strange noises from my pc after my last reinstall. actually hearing cpu and hdd noise from my speakers. so weird. dont know what to do but its real... Read more

A:BSOD at startup, cant repair startup

upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.

Read other 8 answers

I have Win 7 Home and in the last couple of days I have been trying to do a backup onto an external drive. The problem comes in when I attempt to start my laptop so that I can begin the backup process, the screen flickers a BSOD, says startup failed and do I want to run Startup Recovery. If I say no, it continues to attempt a restart (each time going thru the same steps) until I say yes to Startup Recovery when it goes through all the motions but always fails to repair the startup. I discovered that if I hit Cancel at the end, it gives me the chance to use System Restore which works in that I do get into my laptop, but doesn't in that the whole startup routine happens all over again the next go round and the only way I get in is via System Restore. I am going to post this next part here on the off chance that the problems are related. The backup onto an external drive has been failing because Windows didn't assign it a drive letter. I have done the following to try and correct that: 1. I uninstalled and reinstalled all the USB serial bus controllers. There weren't any errors showing before I tried that but it was offered as advice elsewhere to someone else and I figured it wouldn't hurt to try it. 2. I tried using Disk Management to reassign a drive letter manually but it keeps giving me an error saying it cannot do that and I need to refresh the list and try again and or close Disk Management and try again. It continues to fail to reassign a drive letter. I thought m... Read more

A:Brief BSOD on Startup, Startup Recovery Hangs

Whatever was wrong it got so bad that Windows would no longer read system disks I used to try and rebuild the mbr. It wouldn't read anything at all; no system, repair, rescue type disks of any brand, even well known ones like Paragon. I gave up and dropped in my DBAN disk and that, as they say, is that. If it was a virus, it will be gone now and at any rate i get to start over. Thanks anyway guys.

Read other 1 answers

Hi, I'm new here, don't know too much about diagnosing BSOD errors so I would be very grateful for any help.

Here's the deal, I was getting a few driver IRQL BSOD's when my system was running, I have had it built for about a week now.
But now I can't even boot, i get KMODE_EXCEPTION_NOT_HANDLED and SYSTEM_THREAD_EXCEPTION_NOT_HANDLED and some other errors I believe, after one of these comes up it says prepairing automatic repair then that will also crash and this then loops. I had seen other people saying they solved similar problems by removing the graphics driver in safe mode, but I can't even access safe mode so that made me think it might be a hardware fault.
I don't know how to save the dump file as I can't even get in to windows, can only access the BIOS
I have also tried running the windows disc to access advanced start up options to get in to safe mode but this also gives me a blue screen error.

Please help me before I go insane

I have a 4770K and Asus Maximus VI Hero mobo and 4x8GB Corsair RAM

A:8.1 x64 BSOD on startup even with repair disc

I've built PC's for around 30 years - and it wasn't until a bit over a year ago that I finally got one to work right the first time I booted it.

The first step (IMO) is to unplug the system from the wall, ground yourself (to prevent damage due to static discharge), and then check all your connections. To do this, you unplug each and every thing in the system and then carefully plug it back in - double checking that it's cleaned out and firmly seated.

When you use the windows disc, can you access Startup Repair? If so, does it give you a BSOD when you attempt to run Startup Repair?

Read other 6 answers

I have tried many things to fix this, however I am open to whatever ideas you have. I have no log files of the blue screen, but I know it happens because I see it flicker and then my PC restarts. Here is what happens:

> I press the power button on my desktop PC to turn it on
> Logo comes up of manufacterer
> Gets to the screen where it says Starting Windows (the splash), blue screens and flickers
> PC restarts
> Logo comes again
> Asks for startup repair, I say yes
> It finds nothing, and asks me to restart/shutdown
> I restart, and it starts from the 2nd step again and loops forever.

My PC is unable to access F8 advanced options due to it being an old PC...

Things I've done already:

sfc /scannow - nothing was wrong
chkdsk /r /f - nothing was wrong
Fix my boot files using bootrec.exe through CMD
Tried to disable auto reboot when system crashes in registry, found out it was already disabled, but it still auto restarts without my permission.
I'll add more things as I think of them.. too many things I have done lol.

ATM, I am on a bootable Ubuntu OS from a CD.

A:Getting BSOD along with startup repair loop

Can you tell us what is the bugcheck code? A few of them behaves this way, and the necessary actions to debug them are somehow different.

Also, Follow it:
Troubleshooting Windows 7 Failure to Start

Read other 3 answers

Hi all,

I've had quite a few issues in the past with BSODs being triggered by outdated video drivers; however, once I updated those, they've stopped. But, I still get a periodic error when playing video on the internet (usually whilst also browsing in other windows) that I can't figure out. Basically, what happens is the computer simply shuts down with no error message (straight to black). Upon turning it on again, it usually gets part of the way into the startup process and then shuts down again (in the same fashion). After doing this about twice, windows offers to launch 'start up repair', which I do, and this solves the problem (generally by doing a system restore). However, I can't seem to figure out what's causing this (as I think all of the relevant drivers are up to date, MalwareBytes/AVG/Spybot all say no problems, and there aren't any logs of this in the BlueScreen View). I also am not exactly sure what triggers this, however, the computer (or Chrome) does seem to 'lag' before it happens so I can generally expect it though it doesn't always trigger when playing videos. Outside of playing videos though, no errors appear so I think it is related to the graphics card in some way.

I've attached the Srt log from the most recent StartUp Repair (and one from a past one; the most recent one says 'unspecified changes', the older one gives the error code c000021a), and two files that have system information. If you nee... Read more

A:Strange BSOD / StartUp Repair


Read other 2 answers

Hi all. I know very little of repairing PC's but hopefully you all can help me out. I recently got the BSOD and tried several fixes including downloading a Vista recovery disk and attempting the startup repair tool from it. Here is the message I continue to get.

Problem Signature:
Problem Event Name: External Media
Problem Signature 01: External Media
Problem Signature 02: 6.0.6001.18000.6.0.6001.18000
Problem Signature 03: 4
Problem Signature 04: 327685
Problem Signature 05: 0xf4
Problem Signature 06: Corrupt Volume
Problem Signature 07: 0
Problem Signature 08: 1
Problem Signature 09: chkdsk
Problem Signature 10: 0
OS Version: 6.0.6001.
Locale ID: 1033

Any help you can provide is greatly appreciated. I have done several google inquiries on this issue with no responses.


A:BSOD - Startup Repair Failure

I messed up already...the Problem Event Name is StartupRepair V2.

Read other 1 answers

Right guys I don't know what's happened but I've tried turning my laptop on today and when it's on the windows logo loading at the start after 2 minutes I get a bsod saying process operization failed then it takes me to start up repair which says : windows cannot repair this computer automatically
Problem details: problem signature 07: bad disk
I've tried command prompt rebuildbcd
So now I'm stuck on how to fix this?

All your help will be much appreciated!✌️

A:Stuck on startup repair after bsod

Get bootable Partition Wizard free, and make CD/USB (Bootable Partition Manager | MiniTool Partition Wizard Bootable Edition). Boot with it and take a photo. Attach here Screenshots and Files - Upload and Post in Seven Forums

bad disk is not a good sign

Read other 9 answers

I have had an Acer Aspire One D270 for about a month now. The laptop was running fine until one day the BSOD popped up. When it restarted it wanted me to run a Startup Repair and System Restore. After the restore the laptop worked fine until the next time i turned it on. It did the same thing again until i did System Restore again.
However sometimes it will work fine and then it will want be to do startup repair without the BSOD showing up. After doing System Restore and Startup Repair it usually runs fine but once or twice it has not worked after and I have had to do it two or three times before usual service resumes.
This error seemed to start after I pressed the power button to turn off once instead of the usual method as was in a rush and had to go immediately
Just wondering if anyone has a fix for this or not
Many Thanks

A:BSOD Startup Repair Problem.

Startup repair may need to run upto 3 times with reboots in between to successfully complete all actions

Also if you want your dump files looked at have a read of this

Read other 4 answers

Hi this is my fist thread . So my win7 home premium x64 was crashed while playin mw2 game . Then it restarted my pc . When it start up it goes to windows error recovery .there you have two options .
Launch startup repair( recommended)

Start windows normaly . At first i tried the second option and the windows couldnt startup and was restarting over mad over again. Then i chone the first option and then it said : the windows is loading files.... The after two time the loading bar finished th BSOD appered and the technical information was :
Stop : 0x0000007E (0xFFFFFFFFC0000005,0xFFFFF8000F4ECB74,0xFFFFF88002B55968,xFFFFF88002B551C0)

And i tried f8 button to go to boot manager but it goes to windows error recovery again
The i tired to reinstall my windows so i put my windows CD the the same thing happened . Please guys help me !

P.s : i with my mobile phone so i cant upload any pics right now .

A:BSOD startup repair error 0x0000007E

Have you tried a second startup repair? It sometimes takes three tries to fix the problem.

Read other 9 answers

He everyone,

My laptop (windows 7 on Dell XPS) decided to stop working today. When I was doing a lot of tasks at the same time it started to hang and I decided to reboot it by holding the on/off button. When it turned back on there were only two options: boot normal or repair boot. The normal booth gave a BSOD with 'unmountable_boot_volume' and the repair boot gave a desktop screen with only a moving mouse and no other options (even after waiting a number of hours). After some googling I decided to boot the computer from a USB with the Windows Repair CD mounted on it, since I did not have the CD itself. That finally worked and I was able to start the ' Startup Repair'. This gave the following problem:

Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: Unknown
Problem Signature 04: -1
Problem Signature 05: ExternalMedia
Problem Signature 06: 1
Problem Signature 07: NoOsInstalled
OS Version: 6.1.7600.
Locale ID: 1033

I have no idea what to do next. I really hope someone can help me out. It is really important for me to be able to keep my files that are on that laptop.

A:First BSOD, after USB booth and startup repair 'StratupRepairOffline'

You need either the Windows installer disc or the repair disc. If you dont have any, you may try to make one repair disc using a computer running the same version of windows.
System Repair Disc - Create

Then follow it:
Troubleshooting Windows 7 Failure to Start

Read other 2 answers

Hi all,

I posted a while ago with issues resulting from old drivers; I've updated those and resolved the vast majority of problems. However, there still is something funny going on as I periodically get shut-downs to black (with no BSOD visible) that require a StartUp Repair to run upon restart (with a system-restore) in order to return the computer to a functioning state.

All of my drivers are up to date (I think) so I was trying to figure out what was causing this. It only happens when I'm watching video online so I thought it might be flash-related. Looking at Chrome, there were multiple flash versions running in the background so I disabled all but one. Upon inspect, the programme installed on my computer around the time the weird StartUp repair crashes started was Flash, which I uninstalled. I haven't (yet) had a StartUp repair crash since doing that, but, today, I got another (presumably related thing) of watching video, the computer freezes up, it unfreezes after maybe a minute with a singe loud 'beep' and then appears to continue working. This 'beep' corresponds in the Event Viewer to a few 'Code Integrity' errors (for example) (SystemRoot\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_for_KB982664~31bf3856ad364e35~amd64~~ catalog.) which I have no idea how to interpret but the 'amd' makes me again suspicious of the drivers for my video card.

Also, another 'trigger' appears to be trying to open multiple things that use flash/video ... Read more

A:Strange Beep / StartUp Repair / BSOD

Hi, various different bugchecks here.. but there's mention of 116: VIDEO_TDR_FAILURE.

The basic definition of a 0x116 bugcheck is:
There may be a bug in the video driver or video hardware.So, let me now explain what VIDEO_TDR_ERROR means. First off, TDR is an acronym for Timeout Detection and Recovery. Timeout Detection and Recovery was introduced in Vista and carried over to Windows 7. Rather than putting exactly what Timeout Detection and Recovery does exactly, I'll just directly quote the MSDN article!


Timeout detection: The GPU scheduler, which is part of the DirectX graphics kernel subsystem (Dxgkrnl.sys), detects that the GPU is taking more than the permitted amount of time to execute a particular task. The GPU scheduler then tries to preempt this particular task. The preempt operation has a "wait" timeout, which is the actual TDR timeout. This step is thus the timeout detection phase of the process. The default timeout period in Windows Vista and later operating systems is 2 seconds. If the GPU cannot complete or preempt the current task within the TDR timeout period, the operating system diagnoses that the GPU is frozen.
To prevent timeout detection from occurring, hardware vendors should ensure that graphics operations (that is, DMA buffer completion) take no more than 2 seconds in end-user scenarios such as productivity and game play. Preparation for recovery: The operating system's GPU scheduler calls the ... Read more

Read other 14 answers

I apologize if this is the wrong forum for this message, please move if necessary.

Alright, I'm not sure if these two issues are related or not, but I decided to include just in case. Between last night and this morning, I had a total of 3 BSOD, I did not get the error numbers from the first two as I was asleep when they happened. The third BSOD had this information under the technical information "STOP: 0x0000000F4 (0x0000000000000003, 0xFFFFFA8007465B30, 0xFFFFFA8007365E10, 0xFFFFF800031D77B0", again I'm not sure if this information is relevant at all, I figured that I would provide everything I had.

Then this morning I was able to start my computer normally and use it for a few hours. After coming back to it after it sat for a bit, it was completely frozen, so I did turned it off by holding down the power button. When I went to turn it back on, it got stuck on one of the start screens for much longer than normal. I did another hard reset and now I'm stuck in this situation. When I try to start now, I have the option between starting the start-up repair or starting windows normally. When I chose the start-up repair, it goes through a few loading screens and then gets stuck at a screen that looks like the background screen of when I log it. It just sits at that screen and nothing pops up. If I try to start Windows normally, it gets stuck at a loading screen and I can't do anything either.

I can't get it into safe mode when it boots, it just goes back to the &q... Read more

A:Multiple BSOD, now Startup repair stuck

REboot and tap the F12 key to boot into Dell Utility partition to run full Diagnostics. This will tell you the status of the hardware. Dell Hardware Diagnostics from F12 Menu

If this fails or freezes, boot into BIOS setup to Reset to Defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS.

If hardware passes work through the steps for Troubleshooting Windows 7 Failure to Start
which try everything that can be done to start Win7 leading up to if necessary rescuiing your files to run Dell Windows 7 PC Restore or do the vastly superior Clean Reinstall - Factory OEM Windows 7

Read other 4 answers

Recently my computer has been randomly just giving me the BSOD. Normally this problem was resolved by a simple restart but tonight about an hour before I posted this, the blue screen sent me back to startup but instead of giving me the usual "Security mode" and Regular Startup. It gave me Startup Repair and normal startup. After clicking normal startup just to see if it would correct itself like normal,my pc instantly BSOD'd, bringing me back to my two options. I've been sitting here staring at the startup repair screen for about an hour now. Help please. (This was typed for a different computer)

A:Two Options: Startup Repair or boot into BSOD

If more information is needed. Please ask.

Read other 2 answers

Hello I recently have run into a bog problem.  Upon Restart my computer hit a BSOD and then the automatic repair is not working to repair the Startup.  I can only use Safe Mode.  I am running Win 8.1 x64 HP laptop. Before this happened I had removed the 32-bit Flash due to a vulnerability notification by A/V (Kaspersky).  I had downloaded the correct version (in Firefox) and it seemed fine.  Then  I noticed in IE at the bottom of the window on certain pages something asking me if I want to run (allow or allow for all sites) an Unknown application.  I tried to Reset the IE settings in Advanced tab and that seemed like it went all right.  But I had to restart the computer and that is when I hit the BSOD. This has happened at the worst time possible.  Please help!

Read other answers

Hi, thank you for reading.

I cannot seem to start my Windows 7 64-bit laptop. It boots to Startup Repair and says that the issue is with D:\ci.dll. My friend ran a virus scan and removed 15 instances of the Vundo virus. However, I cannot start windows normally. If I disable driver signing from the F8 menu options, then Windows 7 will start up and I can login 50% of the time. The other 50% of the time a BSOD error message is generated. The system is very, very slow and Malwarebytes does not identify anything but the Protection Module is blocking many search engine redirects from Firefox from the svchost.exe. I've also run a sfc /scannow and Windows did not find any integrity issues.

Please assist if you can! Thank you very much!

A:Windows 7 x64 Will Not Start - Startup Repair - ci.dll - BSOD

Hi secretscenario,Welcome to Bleeping computer. I'm going to assist you with your problem.Download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolScan your computer's memory for errors.Command Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive lett... Read more

Read other 17 answers


I've been unable to access my custom build computer since around 5:00 yesterday. I chose to restart my computer at around that time just because it was slowing up a little and I usually do that to help, I had not installed any updates or new programs since 2 days ago when there had been a few windows updates.

Upon returning to my computer I noticed that it had been unable to startup and had gone straight into system repair with it being 'unable to repair this computer automatically.' I rebooted several times and noticed that it was not a visible BSOD but as soon as the 'starting windows' icon began to appear it went straight into startup repair. I tried to boot into safe mode, tried to load previous good configuration and all of the other advanced recovery options (including system restore/image and many command prompts).

This is what it shows after being unable to repair automatically:

Problem signature name:Startup repair offline
Problem signature 1: 6.1.7600.16385
Problem signature 2: 6.1.7600.16385
Problem signature 3: unknown
Problem signature 4: 21200552
Problem signature 5: Autofailover
Problem signature 6: 11
Problem signature 7: Corrupt file
(then my O.S. version)
Locale ID: 1033

This diagnostic occurs every single time I run the startup repair. Also, command prompts I have tried using the WindowsRE command prompt and the one found on the 'repair your PC' option on the windows 7 installation disk are:

-All bootrec.exe ( /fixmbr /rebu... Read more

A:Startup repair loop - Can't repair with system restore/repair/commands

Have you tried copying over the backed up reg hives from the regback folder? Follow steps 8 onwards in this tut.

Startup Repair Infinite Loop Recovery

Read other 6 answers

Good evening Bleepers. Hope you are all have a great weekend.

My situation seems different than the BSOD Win 7 issues I have seen posted around. I can get no response.

Just got a new Lenovo G570 two weeks ago. Came loaded with Win 7 SP1 64 bit.

Now, at power up the BSOD flashes and goes to Startup Repair and then shuts itself down. Repeat. And repeat. And repeats with no response. The first run though it reported "AutoFailure" and "Unknown Cause." The second or third time, "AutoFailure" and "Unknown System Configuration Change."

Since I can get no response to anything, I pulled the power cord. Let it sit over night.

I booted from disc. (I get points for having burned the Recovery Disc!) The computer went directly to Startup Repair and reports: "AutoFailure" and "No root cause". I was able to get the computer to respond at this point and went to Advanced Options.

Ran the Memory test. No issues.

Then ran the Memory diagnotic tool from disc in Extended. Nothing.

I haven't had the computer long enough to create an Image. I do get points for having burned a Recovery Disc!

Of course, the System Restore can't find any of the auto Restore point or manual Restore points I created.

Somewhere I read that this sounded like a hardware failure? Any recommendations?

Thanks for your help!


A:BSOD at power on: Startup Repair: Repeat: Unresponsive to anything

<<Just got a new Lenovo G570 two weeks ago. Came loaded with Win 7 SP1 64 bit.>>

I would have contacted Lenovo support, first thing. You've paid for the right to use it...unless you've done something you are not telling us, new systems aren't supposed to have the problems you have described thus far.


Read other 3 answers

Hello, new to the forum.

I've been having increasing problems with my Asus g73jh. Love the performance, but been having random crashes concerning video i assumed. Updated the graphics drivers as well as ran a bios flash on the laptop. The unit always has a problem with being moved and I just moved it for the first time in around 6 months (been using it connected to my screen in living room) to bring to class and it crashed with a page fault error when I arrived at class, then again with another bsod when I got home and unpacked it.

Asus g73jh
Windows 7 home 64 bit
2048 mb ram i333
ati mobility radeon hd 5800 series graphics
amd high definition onboard sound
598 gb hd

A:BSOD and Windows Startup Repair with random crashes

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

When finished you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files

Read other 9 answers

I'm having the same issue and followed the instructions here: http://www.bleepingcomputer.com/forums/topic395047.html

I ran a scan and the output is below. I'm not sure if I need to run something specific to my computer or not in order to fix this issue. I tried just hitting the fix button after the scan, but it didn't resolve anything.
Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.0.8
Ran by SYSTEM at 2011-05-27 22:14:49
Running from F:\
Windows 7 Ultimate (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry ==========================

HKLM\...\Run: [SoundMax] "C:\Program Files (x86)\Analog Devices\SoundMAX\SoundMAX.exe" /tray (Analog Devices, Inc.)[3866624 2009-05-18]
HKLM\...\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe" (Microsoft Corporation)[2306448 2010-07-21]
HKLM\...\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices (Microsoft Corporation)[112512 2010-01-21]
HKLM-x32\...\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin (Adobe Systems Incorporated)[611712 2008-08-14]
HKLM-x32\...\Run: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\AD... Read more

A:(part 2) - Windows 7 x64 Will Not Start - Startup Repair - ci.dll - BSOD

Hi 3sixty,Welcome to Bleeping computer. I will assist you with your issue.Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flashdrive as fixlist.txt
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options.Run FRST and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Also reboot the computer and tell me how it went. after booting normally please use no programs and don't run anything until we check the computer.

Read other 7 answers