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HELP! - can't release IP address and can't access Internet through cable modem...

Q: HELP! - can't release IP address and can't access Internet through cable modem...

Please help me!

I can't use my cable modem to access the Internet and can't release my IP address in IP configuration, called custom service and talk with the technical supporter many times, they said there is nothing wrong with my computer setting, and they didn't make any repair or upgrate service in my area, they don't know what happened and can't solve it! <Can you believe that? That's exactly what the guy called technical supporter told me, and they work for earthlink.>

My operation system is WIN98. Please help me!

RELEVANCY SCORE 200
Preferred Solution: HELP! - can't release IP address and can't access Internet through cable modem...

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A: HELP! - can't release IP address and can't access Internet through cable modem...

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RELEVANCY SCORE 80

Hey everyone.

I've ran into a problem that I can't quite figure out. My internet connection shows 'no internet access' even though my ISP shows the connection is coming into the house just fine. I usually use a router (NetGear-WNR3500U) but I right now I have the Ethernet connection plugged directly into my PC. I tried directly plugging into my laptop and the internet works just fine. So I know the problem resides in the PC.

Some troubleshooting things I have tried.
-Power cycled my modem, router and PC.
-Repinged my connection from my ISP(Comcast Xfinity)
-Used the reset option on the router and the modem
-I was walked through the internet options needed with the tech support from my ISP to make sure DHCP was enabled and every other setting was correct, and he cleared me that all settings were correct.
-Tried ipconfig commands to /renew and /release my IP
When I tried ipconfig /renew I get the error 'An error occurred while renewing interface Local Area Connection : unable to contact your DHCP server'

-Restored my PC to a restore point where the Internet was working

All of these options did not work.

What I think the problem is and I am not sure how to fix it, when I run the ipconfig /all command my Auto configuration IPv4 Address shows 169.254.112.76 which I was told is a router IP address even though I am plugged directly from the modem to my PC with an Ethernet cord. So I think that's my problem? But I am not sure.

I'd be glad to prov... Read more

A:'No Internet Access' IP address shows router not the modem IP address

That would be your ISPs' address, the router would probably be 192.168.0.1 or 192.168.1.1 so, in the properties, advanced button for the ipv4 of your adapter, make sure both settings are on auto, and add the correct router address in the gateway box.

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RELEVANCY SCORE 76.4

My daughter has asked me to post a question in hopes that someone will give her advice that will solve her problem. She has cable Internet service in Chicago. There was a storm which knocked out the service. A tech came and was not able to help her. She is unable to work and her phone is also out since it's voip. All the lights are on on her cable modem. When she opens IE, the loading icon looks like it is working. She has power cycled the modem several times. Can you please just give ideas she might try? She is desperate for any/all help. I know that I've been told to use the "run" window from the "start" menu and do something, but I don't remember what.
Thanks!
PS I am posting this in two forums since I am not sure which is more applicable.
 

A:Help with Internet access via cable modem

try start - settings - network connections - right click on the local area connection tab and select Repair
or: i had the same problem after a storm -lights blinking but no internet - tech came out and replaced a small part -cant remember what - said the part burns out often during a during -maybe your tech was not up to par...
 

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RELEVANCY SCORE 76

Hello Guys,

I've been searching for the past 2 days a solution, but nothing came up to work. Tried different things, nothing good yet.

So I'm directly connected to a modem, cable, and well, my computer takes time to identify and then identifies it first a a public network (i was able to change it to home). ipv6 no internet access, ipv4 no network access.

Here's my ipconfig log :
Code:
Windows IP Configuration

Host Name . . . . . . . . . . . . : TheRealThing-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : flets-east.jp
iptvf.jp

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : flets-east.jp
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 20-6A-8A-15-AF-E8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2408:210:82a1:9300:21bb:17de:75f8:e7eb(Pr
eferred)
Temporary IPv6 Address. . . . . . : 2408:210:82a1:9300:d457:7a9d:f912:561(Pre
ferred)
Link-local IPv6 Address . . . . . : fe80::21bb:17de:75f8:e7eb%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.231.235(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . .... Read more

A:Win 7 - can't have internet access cable ethernet from modem ipv6 no internet ipv4 no

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RELEVANCY SCORE 75.6

Hello everyone,

I'm having this problem for two days already.
I can't access the internet through wifi router, but when I connect the cable modem directly to my laptop, it works perfectly fine. When I try to connect again through the router it says I have "Limited" connectivity or no internet access.

I tried resetting the router but to no avail. I would appreciate your answers.
I'm using Windows 8 btw.
 

A:Can access internet via cable modem but not through router

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RELEVANCY SCORE 74.8

Appended below are the following log files:
0. ipconfig /all
1. TechGuy SysInfo Log
2. HijackThis Log
3. attach log from dds.scr (note: this program did not create a file named dds.txt.)
4. ark log from GMER
5. FSS log from Farbar
*************************************************************************************
0. ipconfig /all
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Rick>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : D68P4J71
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-13-20-0A-20-81
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.247.45
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
*************************************************************************************
1. Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz, x86 Family 15 Model 4 Stepping 1
Processor Count: 1
RAM: 509 Mb
Graphics Card: Intel(R) 82865G Graphics Controller, 96 Mb
Hard Drives: ... Read more

A:Windows XP 32 bit cannot access Internet via Ethernet cable to DSL modem.

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RELEVANCY SCORE 74

Hi folks,

I have a pc with cable modem internet access. I'm working on a friends pc which is normally connected to the internet through it's own cable modem. I need to temporarily connect the friends pc to the internet through my cable modem. I've tried disconnecting my pc and connecting her pc, but her pc cannot access the internet. Is there a setting I need to temporarily change so she can have access through my modem? I've checked both pc's through IE's properties and they both say 'Automatically Detect Settings'.

I'd appreciate any help.
Thanks everyone.
 

A:1 Cable Modem - Permanent PC and Temp PC Need Internet Access NOT at Same Time

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RELEVANCY SCORE 73.2

Hello Guys,

I've been searching for the past 2 days a solution, but nothing came up to work. Tried different things, nothing good yet.

So I'm directly connected to a modem, cable, and well, my computer takes time to identify and then identifies it first a a public network (i was able to change it to home). ipv6 no internet access, ipv4 no network access.

Here's my ipconfig log :


Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig/all/Volumes/Untitled/System/syst.txt

Windows IP Configuration

Host Name . . . . . . . . . . . . : TheRealThing-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : flets-east.jp
iptvf.jp

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : flets-east.jp
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 20-6A-8A-15-AF-E8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2408:210:82a1:9300:21bb:17de:75f8:e7eb(Pr
eferred)
Temporary IPv6 Address. . . . . . : 2408:210:82a1:9300:d457:7a9d:f912:561(Pre
ferred)
Link-local IPv6 Address . . . . . : fe80::21bb:17de:75f8:e7eb%11(Preferred)
... Read more

A:Cable connected to modem, ipv6 no internet access ipv4 no network

Hello and welcome M3 I see you have been waiting for some time now so just to start the ball rolling mate have you checked in the Device Manager for any anomalies ie yellow triangles alongside the adaptors etc?
It might be worth trying to update them anyway see this so that we know what the adaptor's are

Using HW Info general components

DownloadHW Info and pick the right bit version - HWiNFO, HWiNFO32/64 - Download - (copy andpaste this site into the search bar) If you do not need the running informationin the smaller right hand panel close it. In the left hand window click on the+ for the individual device groupings and they will open out to the variouscomponents.

Go onopening out further until you get to the device itself. click on it and it willhighlight. In the right hand window there will be a very detailed descriptionof that device as in brand, speeds model number etc etc These are very detailedand are just what is needed for searching for drivers etc.
Seemy pic for an example - in this I have opened out one my components and then highlighted one of the one you need andyou can see the detail (mine is the adaptor in this machine

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RELEVANCY SCORE 68.4

I can ping 169.136.36.18 when my laptop is connected to the company address but I cannot ping it when I am connected to the Cable Modem at home. I can reach the company network using a VPN with no problem.

How do I fix this?

The OS is Windows 2000
 

A:Cannot Ping IP Address From Cable Modem

I remember something about the 169.xxx.xxx.xxx ip addresses being an internal address that windows uses when it can't resolve the dhcp server sometimes. I had it once with windows 98 when we where having cable problems.

You may need to add another tcp/ip protocol for you nic, configure it to use dhcp for the cable modem.

Try here for some info

http://www.wown.com/j_helmig/w2ktcpip.htm#resource

sorry not running 2k yet, just getting ready to install it for a dual boot
 

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RELEVANCY SCORE 68.4

I have desktop with Windows 98 SE and I am trying to connect to my cable modem using a network card. My computer can't get an IP address from my broadband service so it assigns an autoconfiguration IP address and I can't get on the Internet.

I have tried two different network cards with the same result. I have connected a laptop to the cable modem and it works fine. I have also connected my desktop via USB to the cable modem and it works fine but I need to use Ethernet so that I can eventually use a router. I have tried uninstalling and reinstalling the network card with no luck.

Does anyone have any ideas what could be causing the problem?
 

A:98 SE can't obtain IP address from cable modem

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RELEVANCY SCORE 67.6

Charter up my internet price and told me they would put me on a promo plan if I came in and got one of their modems. I picked up the modem (Cisco DCP3008) yesterday and hooked it up tonight. I had everything connected through my DIR 615 and Charter came up asking me if I was upgrading, etc... needing to verify and so on. I went through that and the last step it said it need to restart the modem to finalize. The modem restarted and came online, however the browser never indicated the processed had finalize. I call Charter, we wired the modem directly to my laptop and got a connection. I thought things were good. I hooked back into the router restarted the modem, all lights came on, started the router and no IP address. I went into setup and clicked clone MAC address and hit save, still no IP address after going to status, dhcp release and dhcp renew.

I reset the router back to factory settings and it still would not pull and IP address. The router worked great before the new modem. Any suggestions to get my router to pull an IP address?

Thank you.
 

A:Solved: DIR 615 will not pull IP Address with new cable modem

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RELEVANCY SCORE 66.8

hi everone,
I have motorola SB5101 cable modem provided by my ISP.i have windows 7 on corei5. My problem is that my modem suddenly stops working after 6.oo in the evening. If i restart the modem, it works for 5 minutes and then again stops working. It doesnt start functioning properly till the time my cousin uses his laptop so i believe there is some kind of parental lock set by him in the modem . please advice what should I do. I am in urgent need of internet as i have an important project to do.
P.S. Please dont advice to take help from my cousin as he is mischievous and plays such pranks so that i get less marks in my class.
 

A:Solved: parental lock in cable motorola cable internet modem

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RELEVANCY SCORE 66.8

Hi all -
we were happily getting along with our RCN cable Motorola modem and DLink wireless 655 until the last couple of weeks. The internet would intermittently not be available, without warning. First couple of times we power cycled the modem and router, and it worked, but then stopped being available altogether. I got some support from RCN, the cable provider (they own the modem and it's old, so naturally that was my first thought). I now have a new modem and the situation is exactly the same.
The error message that I get is that the IP address for the network cannot be found.

I got internet access by bypassing the router, connecting the modem directly to my (Windows XP) PC, releasing and renewing the IP address, and power cycling the modem. However, the internet still intermittently shuts down, and of course turning off the computer necessitates the whole procedure again. And now we have no wireless.

SOooo - should we assume it's the router, and a new one would solve our problem? Of do we just need to reset the IP address of the router? Or has anyone heard of this and maybe has some light to shed...???
Many thanks
 

A:Cable modem to DLink Router can't find IP address

I got internet access by bypassing the router, connecting the modem directly to my (Windows XP) PC, releasing and renewing the IP address, and power cycling the modem.Click to expand...

Power cycling the modem is necessary when switching the device connected to it; after that there should be no need to power cycle it until the next switch.

However, the internet still intermittently shuts down,Click to expand...

Implies ISP, modem, cable or computer problem. If you have another Motorola modem you have LEDs that give a pretty good idea of what might be happening. And most modems have some LEDs. What are they telling you on the "shut downs"?

and of course turning off the computer necessitates the whole procedure again.Click to expand...

Shouldn't have to do anything but power up the computer. Can you try another computer? If the modem has a USB port can you try a USB connection?
 

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RELEVANCY SCORE 66.4

Hi,

A week ago, my computer suddenly could not connect to the internet. I was using a cable directly connected to the cable modem.

Since then, I've tried:

1) Added a WiFi router connected to the cable modem. Tried using the WiFi card built in to the computer. It connects but reports "limited access", and there is no connection to the internet, and I can't access the router itself.

2) Bought a new Ethernet card, installed the drivers that came with it. I've tried it connected through the WiFi router's hard ports and directly to the modem. Hard resets (power cycling off 2 minutes) on the modem each time and still no connection.

3) In device manager, both Ethernet cards show as "working normally" with no errors. So does the WiFi card.

4) ipconfig shows only "tunneling" devices with media disconnected.

5) I've uninstalled and re-installed the drivers for the on-baord Ethernet, the WiFi card, and the new Ethernet card.

After reading some other posts, I captured the output from ipconfig and several netsh commands. I've attached them to this post. The files starting with netsh are basically the command entered with underscores replacing the spaces from the commands used to generate them.

I also borrowed another computer. It connects both directly through the cable modem, and using the Ethernet ports on the router. It doesn't have WiFi, so I couldn't test that method of access. It can also connect to and c... Read more

A:Lost connection to Internet. Using Cable modem, ethernet cable.

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RELEVANCY SCORE 62.8

Hi All,
I have Laptop Toshiba Satellite L775, windows 7. I used cable modem Motorola SURFboard SBG6580 and it was working fine. Then I changed my ISP to Century Link and used their DSL modem and still everything worked just fine. Now I moved to another city and used same cable modem (SBG6580) and connected my business PC thru ethernet and it is working fine. The problem is with my laptop which I tried to connect wirelessly but coudn't so I tried to connect it thru ethernet but it does not even recognizes it. Funny thing is my hard wired computer has picked up same network name thru modem and is working fine both thru ethernet and wifi (this computer I am using first time with this modem).
My laptop find available networks and when I select my network with password, some time it says connected with limited access and some time "windows was unable to connect" message. I tried most of the solutions by calling Suddenlink and Motorola but no luck. I am wordering if it has to do anything with centurylink's DSL modem being used on this laptop before and somehow blocking cable modem?
Any help?
 

A:Solved: Cable modem to DSL back to cable modem-now my laptop can't connect to interne

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RELEVANCY SCORE 62.4

is true internet cable modem is problematic ?

the conection drops too much?
 

A:cable modem internet cable?

Cable modems aren't problematic at all really. In most cases it's better than using DSL. However what is most annoying with cable is the fact you have to share bandwidth with other people in the neighborhood that have the same cable provider as yourself. I've rarely seen cable modems drop connections often . Mine has done it once or twice but nothing to worry about.
 

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RELEVANCY SCORE 62

Can anyone tell me how to access the config page of my Comcast Cable Modem? The cable modem make is Arris and the model number is TM602G/CT. Thanks!
 

A:Cable Modem Config Page Access

The IP you type into your web browser address bar is 192.168.100.1 unless your ISP changed it.
 

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RELEVANCY SCORE 62

I've got a Wireless AP few days back. But still haven't figured how to configure it. I'm using a cabled modem provided by ISP, linked with Ethernet cable to the PC and DSL cable from the phone to the modem.
Now I need to set up an wireless access point to have an actual Wi-Fi connection at my place. I was reading some tutorials, but they didn't help me that much. Can't even enter the dashboard with default IP gateway...

Can someone guide me thru?

Modem: Paradigm Technology | ADSL 2/2+ ROUTER, | PTI-8411 Annex A
AP: AirLive 802.11G Wireless AP

A:Cable Modem and Wireless Access Point

If your modem is a cable modem supplied by your ISP and has a port for a phone line, then it is probably a gateway device which means it is a modem and router in one unit.

What is the brand and model of the ISP supplied device?

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RELEVANCY SCORE 61.2

Hello everyone:

About three days ago my ISP changed our regular Arris modem for a wireless modem, Motorola sbg900 ch. Two technicians came and just hooked it up. The modem/router had been configured at their location. My surprise came when I tried to access it to confirm if all was ok as to my needs. (Previously, I had a router connected to the Arris modem, and two PCs and a PS3 connected to the router; only 2 PCs networked, others just had Internet access). Default user ID and password are admin and motorola and access to the device is through a browser (http://192.168.100.1). I can get to the page requesting user ID and password and that's it.

My connection speed has slowed down quite a bit, although it seems ok for the phones. The tech guys left the ethernet port on the modem connected to the WAN port of my old router. I can not confirm there is no conflict between my old router and the modem's integrated router.

Not knowing how it is configured worries me. Also, there are things I have to set up and can't. Is this a standard procedure for ISPs or is it a strange behavior?

I was happy at first because I had been considering adding wireless to my setup. I could reset the device but any specific values pertinent to the ISP would be lost. Is there anything I can do on my end or should I just go ahead and contact them and see what, if anything, they can do, or are willing to do, on this issue?

Thank you for any help or ideas you can give me.
 

A:Solved: No access to Cable modem Motorola SBG900 CH

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RELEVANCY SCORE 60.4

I have cable internet through Comcast and am thinking of getting a new modem so I don't have to rent theirs. What is a good modem, what shouldI look for, does it matter if I am runing XP, Vista or both? I have a Linksys router with my set up, should I stay with Linksys?
 

A:Cable Internet Modem

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RELEVANCY SCORE 60

I replaced my Motorola Surfboard SBG6580 cable modem with a Zoom cable modem and would like to use the SBG6580 in our upstairs as a wireless access point since I have trouble with wireless coverage up there.

My current setup is my Zoom cable Modem downstairs has the comcast incoming cable and an ethernet cable out to an ASUS RT-N66U 450Mbps Dual N Band Router. The bedroom upstairs has a hardwired CAT5 connection that is plugged into the ASUS Router. Our son just moved out so there is no computer up there now and I would like to connect the SBG6580 in there. My main computer downstairs is also connected to the ASUS router.

I have done a reset of the SBG6580 and plugged it in upstairs and connected it to the ethernet connection. However, when I come downstairs to my computer and type the ip address into my Chrome browser, I am unable to access the settings on the router. It says page not found.

My question is do I have to disconnect the Zoom Cable modem from the Comcast connection and reconnect it to the SBG6580 (secondary modem)? Do I also then need to connect my computer via ethernet to the SBG6580 in order to reconfigure the SBG6580 as an access point?

Attempting this is a real stretch for me - I am not a computer geek. My head is spinning - can you help please? Thank you!

Elaine

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
... Read more

A:wireless access point using Motorola SBG6580 Cable Modem as secondary

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RELEVANCY SCORE 59.6

Hi all,

I have a cable tv box with the network cable going directly into the front of PC 1.

I want PC 2 to also share the same internet connection. PC 1 is Windows ME and PC2 is Windows 2000 pro.

I've tried connecting a cross over cable between the two PC's NIC so PC 2 can get online but the two just don't seem to communicate???

I dont really want to buy extra hardware but will if I have too.

If I have to buy extra hardware I've seen cheap 5-port Switch is this the same as a router, and if I have to buy a switch will configuration be difficult once its connected?

Thanks in advance.
 

A:Cable Modem sharing Internet

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RELEVANCY SCORE 59.6

Hi:
I want to know how can I share my cable modem using an NT 4.0 server, any Ideas?
 

A:Sharing Cable Modem (Internet) with NT 4.0

Get yourself a DSL/Cable router.

I'm using the 4 port Linksys EtherFast Cable/DSL router - model # BEFSR41. It's inexpensive and works great. The other computers you're using will also have to have network cards too.

Just plug the cable modem into the WAN port and then plug the computers into the other network ports and you're ready to go.

Of course your network needs to be configured (you can probably find help on that on this forum or cnet) and then you need to realize you've got all your computers hooked up to the net all the time they are on so you my need to take some measures for security. The router comes with a good fire wall on it's own but if you've got sensative files on your machines you might want more than that.
 

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RELEVANCY SCORE 59.6

I have a cable modem from Media One and I would like to share the Internet connection using NT 4, what is the easy and cheap way to do this one?
 

A:Sharing Cable Modem (Internet) with NT 4.0

Buy a cheap router. Here's 53 for under $30: http://www.pricegrabber.com/search_...d=router&sortby=&ut=cefddbce835f2374&x=43&y=5
 

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RELEVANCY SCORE 59.6

Today my Internet once again stopped working, so I unplugged the router and plugged it back in which is the normal fix. We have to do this a couple times a day usually. This time, it didn't work. I checked my cable and that wasn't working either. We have charter services so I called them and they said we would need a visit from tech support but they can't get out here till next weekend. I really don't want to wait that long. We have a Ubee modem and a Dlink router. The synch light is blinking on the modem and they ready is completely off. The enet light is on and stable. I already tried resetting all the equipment and it didn't work. Also both my neighbors who are in the rooms next to me both have Internet and cable from the same provider and there's works fine. I am on the Internet via cell phone. Please help me, thank you.
 

A:Modem problems, no cable or Internet.

Sounds like it is the Modem, but if you can plug a computer into the modem and see if that works?
If that works, does then it is your router. You may need to restart the computer that you plug in.
 

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RELEVANCY SCORE 59.6

Hi

I recently restored my pc to factory settings and re installed service pack 2 and 3 for windows xp. Now I cant connect to the internet. I know my connection works because
it works fine on my laptop which uses vista. On my pc (xp) the internet is connected
but its a LAN connection and I cant access it with my web browser.

I have tryed rebooting and turning it on and off. I have spoke to my ISP and my IP address
is pinging there server so I do have a connection I just cant get online with a web browser.

Is there a way to access the internet over a LAN connection with a browser are do I have to modify the connection type if so then how.

Any help is always appreciated

thanks
 

A:Cant connect to internet with cable modem

If you have a 3rd party firewall (security suite) check to make sure it is not blocking your browser. Secondly, try the following repairs.

(From a JohnWill post)

TCP/IP stack repair options for use with Windows XP with SP2 or SP3.

Start, Run, CMD, OK to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine.
 

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RELEVANCY SCORE 59.6

I can't figure this one out. I have this e-machine EL1852G-52W I installed a new hard drive, and win XP (has not been activated). I installed a few programs - they work fine. BUT, after I shut down power (both ac & bat.) to the cable modem and wait a minute - then connect to the computer, I get no connect activity on the modem, and I can't access the internet. What can cause this and how to troubleshoot this? Any and all help will be greatly appreciated.
 

A:Cable modem connected but no internet??

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RELEVANCY SCORE 59.6

Hi All, I am a new member and have a question regarding to setting up my internet connection.
I just recently got a cable modem and connected to the internet fine with my desktop. However, I tried to do the same thing to my Laptop and it doesn't work. Please advise, I am new to LAN set up. Been using dial-up for a while.

When I set up the cable connection to the Laptop, I went to Control panel and click on Networ Connections, it has my LAN being enable, but couldn't get to any website at all.
Please help me diagnose this problem, been troubling me for the past three days.

OS is Windows Xp professional.

THanks a million.
 

A:Connecting to internet using cable modem

When you connect a new machine to your cable modem (technically a bridge), you must reboot the modem. This allows the switches and routers at the cable company's central office to record the MAC address of your machine and assign you an IP address. If you don't reboot the modem you won't be able to connect.
 

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RELEVANCY SCORE 59.6

I am in Sweden and I have broadband from Com Hem. I have managed to set it up on one computer, but when I try connecting to my laptop, a warning message comes up saying that there is a limited connection. When I try to open Internet Explorer and access websites, it says that "The Page Cannot Be Displayed." Like I said, the connection works for one computer, but for some reason not for the other. I tried the repair option, but it seems that it is not an IP address issue. I am not very savvy when it comes to technical issues, so any help would be greatly appreciated.
 

A:Connecting to Internet thru Cable Modem

You need a router, either wired or wireless, connected to the modem and clone the Mac address of the computer you have that connects to the modem in the router setup. You can then use more than one computer on your cable modem.
 

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RELEVANCY SCORE 59.6

Alrite, so as you guys probably already know from my previous posts, i just replaced my router. I used to have a Linksys BEFW11S4 and i had it for a while, but then it started like dropping my connection to the internet really often so i replaced it. I replaced it with a Belkin F5D7231-4, which is a High-Speed Mode Wireless G Router. At first i thought that it fixed my problem of disconnecting me randomly, but it hasnt. My internet has been doing the same things as before, just not really as often. I have no clue why its doing this either. I'm running two xboxs wired strait to the router and I'm running two laptops wirelessly to the router. When the internet connection drops i can still access the router through the wireless connection to goto the settings page, and on the settings page it also tells me wether there is an internet connection to the router or not, and when the connection goes out the page says no connection. Theres also an option to where i can reset the router from that page, which is pretty cool because now i dont even have to get up to reset it when im playing my xbox. haha, well anyway, what im going to try to do is to move the cable modem right next to the router, because the modem is in the old 'computer room' where we used to have a desktop and the old router, but i moved the router into my room so we could hook the xboxs up without running a million miles of ethernet cable. And another question i have is can i cut and replace the c... Read more

A:Cable Modem Internet Connection Help

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RELEVANCY SCORE 59.6

I have a cable modem and use Suddenlink. My friend also has suddenlink cable, but not their internet. Can I hook my cable modem into her cable and use the internet?
 

A:Cable Modem/Internet Question

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RELEVANCY SCORE 59.6

My problem is I can't connect to the Internet with my cable modem. I was previously hooked up with Roger's and I moved and switched isp's. Roger's has obviously done something to my settings. The cable guy came and said that I was getting a valid ip address, but the fact that I opted for the basic installation hindered him from helping me. Also he said that I was able to ping other computers on the LAN.
Does anybody know if isp's change certain settings? and if so how do I get them back to the point where I can access the internet with my current isp?
Any info would be appreciated.
 

A:Connect to internet (cable modem)

try this, open a command prompt and type

ping 216.239.33.100
see if you get a response, if you do type in

ping google.com

if you don't get a response then your DNS settings are screwed up.
 

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RELEVANCY SCORE 59.2

Hello,
I have just recently moved out of my house and into my friend's apartment. At my house, my PC was constantly connected to a router in order to gain internet access (Verizon Fios/Time Warner/Comcast were the ISPs I have used on it) and now I am trying to make my internet work at this apartment (Time Warner) but I am trying to plug my ethernet cable into the Cable-Modem. I get "Limited or no connectivity" and I'm guessing it's just a configuration problem since my PC is probably still attached to the router-issued IP addresses or something?


I can't buy a router yet, and I'm hoping to be able to use this internet by plugging into the cable modem. It works for my friend's PC just fine, and that's why I believe that the problem lies within my transistion from router to modem.

Please give me any advice you can, I'm very good with computers and I can understand almost all "tech" talk as some would say. Thanks!:haha:

Update* I tried ipconfig/release and ipconfig/renew .. on renew it failed to contact DHCP server
 

A:Router internet vs. Cable-Modem Internet

Assuming you have Windows XP SP2.
Have you tried the Network Setup Wizard in the Control Panel?

When the wizard asks you to 'Select a Connection Method', select <Other>
The next screen is for 'Other Internet connection methods', select <This computer connects directly to the Internet. I do not have a network yet.>

Hope this helps.
 

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RELEVANCY SCORE 59.2

My company recently made it possible to access our work e-mail through the internet using "Internet Explorer." When I access the internet through my regular modem, I have no problem accessing the internet e-mail. However, I primarily use a cable modem and when I try to access the internet e-mail through my AT&[email protected] connection, I receive the following error message: "HTTP 401.2 - Logon failure due to server configuration Internet Information Services."

I have tried changing various settings under my @home connection, but without any access. The error message is fairly cryptic so I am not sure exactly what I am trying to correct.

I would appreciate any suggestions.

Thanks,

Henry Cohn
 

A:Connecting to Internet E-mail via Cable Modem

Hiya

Have a look at these:

http://support.microsoft.com/support/kb/articles/Q251/1/99.ASP

http://support.microsoft.com/support/kb/articles/Q253/6/67.asp

Regards

eddie
 

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RELEVANCY SCORE 59.2

how to manage internet lan cable and usb modem to work together?
usb for mail and browsing ane lan for downloading
i used win7,laptop
thanks
 

A:how to manage internet lan cable and usb modem to work together

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RELEVANCY SCORE 59.2

ok, so here's the deal. I'm accessing this site from work right now, cause I can't get to it from home. I've got a Motorola surfboard Cable modem, and it's connected to a pc anywhere ethernet card. I can connect to certain sites such as MSN.com or CNN.com or Yahoo.com, but If I try to login to my hotmail or click on a link on any of those pages, I get cannot find server error messages. The funnything is that in the title bar of IE I can see the title of the page that I'm trying to view.

I went to Computingcentral.com and ran the speed test, and it came up that I was connected at 547 k a sec. but that's the only link that I've gotten to work from a website.

I called my cable internet tech support (Charter Pipeline) and they had no idea what it could be, except for browser problems. we checked all the settings, TCP/IP and browser. So I uninstalled IE 6 and went back to 5.0. well, 5.0 didn't work, so I upgraded to 5.5, which went well considering I can't connect to most sites, and yet I still am having this problem. has anyone experienced this, and if so, what settings do I need to change, or what else can I do?
Could this be signal noise, or what? I was getting a good ping from work today, about 200 ms, so I don't know what's up.
 

A:Cable Modem and Internet problems (weird)

What operating system are you running? Win 98?
You car try pinging an ip address and a FQDN and see if it's related to the DNS or not.
Del
 

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RELEVANCY SCORE 59.2

I have a Motorola SB6121 DOCSIS 3 modem from Charter feeding my own D-Link DIR-655 router. Periodically the Internet is unavailable to my PC that is hard wired to the router. When that happens, itís only gone for a minute maybe two minutes. Sometimes it will go for days with no problems. Other times it may happen two or three times an hour. I can read the modem status page from my PC when this happens and observe that the four downstream channels are bonded and receiving approximately 0 dBmV (S/N = 37 dB). Upstream is bonded and delivering 47 dBmV. So, I think we can say that the PC is communicating with the modem through the router and the modem is connected to Charterís head end.
Charter has been out numerous times and says the signal into and out of the modem meets specs. Of course they are never there when the Internet is unavailable. But if they were there they would probably find that the signal carrier meets specs, but there is no Internet. However, Charter repair has told me that this is impossible. If the modem is bonded, it means the Internet is there. Therefore, it is the router that is dropping the Internet (remember I can read the modem status page trough the router when this happens).

Any thoughts?
 

A:Solved: No internet, but cable modem is connected

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RELEVANCY SCORE 59.2

I have a Belkin wireless modem/router with 3 computers attached. I have ADSL connection with supposedly 1500mbps speed but I am only getting between 900 to 1200 on a good day I have the ordinary telstra phone cable from the output to my modem at present and wondered if I would be wasting my money getting the Belkin High Speed Internet Modem Cable or similar which from their blurb says it speeds up internet bla bla!
 

A:High Speed Internet modem cable

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RELEVANCY SCORE 59.2

Hi everyone,

I have a problem connecting the internet and I am unable to find the cause.

HW/SW: HP-dv6t Laptop, Win-Vista64, Motorola cable modem, Linksys wireless router (WRT160N)

UNTIL YESTERDAY:
Was able to connect to the internet using wireless router, but wireless connectivity frequently drops.
Was able to connect to the internet using modem using a cable.

YESTERDAY:
I tried to upgrade the firmware, provided by linksys to fix the wireless connectivity issue.
I was able to connect to the internet, using the wireless router for about 30 seconds and the wireless connectivity droped again. After that everythiing stoped working correctly.

Observed the following in my home:
1. Could connect to the wireless router, but not to the internet
"Network and Sharing Center" shows conectivity to router, but no connection from router to internet.
2. Could connect to the modem using a cable, but not to the internet
"Network and Sharing Center" shows conectivity to modem, but no connection from modem to internet.
3. Unable access my router's adminstration page (http://192.168.1.1/) using a cable. I was able to do this earlier.

I took the same hardware to my friend's home, next door, who has the same ISP:
4. Could connect to the my wireless router, but not to the internet
"Network and Sharing Center" shows conectivity to router, but no connection from router to internet.
5. Could connect to the my modem using a cable, but not to the internet
&q... Read more

A:Solved: Connects to Cable Modem, but not to Internet

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RELEVANCY SCORE 59.2

Hi all,
Hey here is my problem......I have windows 98se older model pent 2 500mhz 64mb ram ect. I just got a cable modem, however it will not connect to the internet. The funny part is my 56k modem connection works fine. We tested the modem, the net card everything and it is all working. I even connected a laptop to the cable modem and it worked. So bottom line is i have cable service to my pc but something is blocking it.....56k working fine really confuses me. All the network configuration is correct also. Please helppppppp! (No firewall is on this system)
 

A:56k connects to internet, cable modem wont

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RELEVANCY SCORE 59.2

disconnected my Cable Modem from my laptop, connected it to a linksys, hooked up my

desktop to it. then disconnected desktop from router and plugged modem back into laptop

then i reconnected it. I restarted my laptop to receive a new IP address. I received a

new Ip address, and it says that my Cable modem is connected, but when i open any

browser, no page can be loaded. I checked my firewalls, and disabled them, and i tried

again with no success. i think that there might be something prohibiting my computer from

the internet. Does any one have any suggestions?
 

A:Solved: Cable Modem Detected, no Internet

For starters, try powering down the modem for a couple of minutes whenever you switch any connections to it.
 

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RELEVANCY SCORE 59.2

I'm working on an older Windows XP machine (but this issue is not limited to Windows XP, per #3 below). It can connect to my cable modem (gateway) via both LAN and wi-fi, but it can't "see" any further than that. Connecting to the Internet is a total no go. I can't ping anything further than the modem (gateway). I've already power cycled the modem (gateway) released and renewed IP, flushed the DNS cache, rebuilt the TCP/IP stack, and re-installed all of the drivers. No joy. I still can only get as far as the cable modem. Other information, since I was asked elsewhere: 1.) All of my other computers can connect to the Internet without issue through the same modem. 2.) I do not have MAC filtering enabled. 3.) Also, thinking it may just be Windows XP, I burned a (Puppy Slacko) Linux Live CD, but I'm having the same problem there. Help?
 

A:Can connect to cable modem (gateway), but not Internet. Help?

More information:
 
The modem has a router built-in, which I am using. I do not have another router in the loop. The make/model of the modem is: Arris Interactive, L.L.C. tg862g. I can see/access the modem UI from the problem computer.
 
Clarification, since the issue was raised elsewhere: I have also performed a full factory reset in addition to the power cycle.
 
I continue to be able to access the Internet through the modem on two other PCs (one running Windows 7, one running Linux Mint and Windows 7*), as well as through two cell phones, and an Xbox 360. None of those other devices have any issue at all accessing the Internet through the modem. 
 
*The latter of which I am posting this from. 
 

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RELEVANCY SCORE 59.2

Hi ...got a dumb question I have an old Dell Latitude CP model, it has a 56K modem...Im looking at selling it to someone and they wanted to know if they can get online with their Cable Internet connection at home....any help would be appreciated..thanks....dano
 

A:Can you get online using a Dial up modem with Cable Internet?

Dano2 said:


Hi ...got a dumb question I have an old Dell Latitude CP model, it has a 56K modem...Im looking at selling it to someone and they wanted to know if they can get online with their Cable Internet connection at home....any help would be appreciated..thanks....danoClick to expand...

If you are talking about the computer:
Yes, but they may need to buy a network adapter.

If you are talking about the modem itself:
No
 

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RELEVANCY SCORE 59.2

I have armstrong Cable internet service. When i got it i had a choice to get one of 2 internet packages. The first one was much slower than the second, but the second cost much more so i bought the first. Armstrong gave me a modem. Now that modem is 7 years old though and i think i could get some faster internet service. I want to know if buying a new modem will increase my internet speed or if i have to buy the package from them. The only way i would think they could speed up my internet is by giving me a faster modem. Armstrong also claims i can only use the modem they provided, but i've talked to a few people and have come to believe thats a lie, just like they lied to me about how only they could install the modem. Will a faster, newer modem increase my internet speed? (I'll upgrade from motorola SB4200 to motorola SB5120)

~~~~Steven
 

A:Will this cable modem make my internet faster?

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RELEVANCY SCORE 59.2

I learned inadvertently a couple days ago that my Internet speed increased from 70 mbs thru my hardwired router connection up to 170 mbs when I connected the computer directly to the modem. I was astonished at the scale of increase.

My question is, could I safely split the outgoing modem signal...one line to my computer and the other to my router?
 

A:Can I split my cable Internet signal behind the modem?

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RELEVANCY SCORE 59.2

I have a second laptop that I can not get internet connection via Comcast wireless. My primary laptop works fine.

Symptoms are
- the laptop will connect to an unsecured wireless network and provide internet
- the laptop will connect to a broadband network at work and provide internet
- the laptop recognizes that my cable modem signal is present but says there is "limited or no internet
access"
- my neighbor is also using Comcast wireless and I see his modem in my available networks list. His system is identified as "Security-enabled wireless network (WPA)". mine is same except doesn't say "WPA"

I am using Windows XP. I have read through other posts on this subject. The firewall settings are correct and all functions are started. Issue seems to be associated with the security key as unsecured networks are OK.

HELP - Jim
 

A:Solved: No Internet Via Wireless Cable Modem

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