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my drivers removed from the hp support site

Q: my drivers removed from the hp support site

my pc's drivers removed from hp support and i don't find my drivers.What can i do?

Preferred Solution: my drivers removed from the hp support site

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: my drivers removed from the hp support site

Everyone is facing this. HP is working in it. Check back in a day or so.

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(Please pardon my redundancy - I have posted this to the Customer Care Board and Client Service forums - just hoping to correct what I hope was an accidental change in support policy.)
This is not a technical comment but it is a comment about Dell's Technology Support. Recently the support site for laptops, and I presume other areas though I have not checked, was revised to change its structure. In the process many items were removed notably having to do with drivers for older systems. Even if a system is past warranty that does not remove the responsibility for Dell to continue to provide the most recent (even if old) drivers especially since the cost of doing so is trivial. This is especially the case when Dell is the only source for specific drivers. A specific example is a Dell Vostro 3700 laptop which uses the embedded GPU in the CPU as well as outboard nVidia GPU; the hybrid video architecture is such that NVidia provides no driver and re-directs users to Dell's site. In the case of this specific model, most of the drivers that were present a month ago are now gone.
Dell laptops have two things going for them - good products at a good price and a great support site. This has prompted me to continue focusing upon Dell - e.g. two new 5759's in 2017, and to recommend Dell to colleagues and friends. I have had recent occasion to review some very old systems on HP's support site - all relevant drivers continue to be available. I strongly recommend that Dell c... Read more

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My mothers pc has been hit with ransom ware pretending to be micosoft Security Essentials (888-841-2933).  I have removed the harddrive and installed a new one.  I need to install a clean bios before installing a fresh version of the OS.  HP doesn't have the bios or any software or drivers for me to download and install a fresh verion of the bios to clean up any corruption on it. Where do I find the bios to install before installing the OS? Thanks

A:HP Support site does not have the updates or drivers/bios fo...

@hpwes Are these the drivers you are looking for??? http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/519... REO

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Didn't know how to title this issue...basically, here's the deal: I have a school web site, on [email protected], which has a maximum of 10mb on the site. This is a constant battle trying to keep it under the 10 mgs, with all the photos and whatnot I like to put up there. I was thinking that I still have another three or four sites on my account; why don't I set up one site which is just the images, and link it to the other site. Wouldn't it be transparent? I mean, if I set up a hyperlink on the main site, wouldn't visitors just cruise back and forth at will without any hassle? And that way, I'd have much more space for images.

Please advise...it seems too easy...am I missing something?


p.s. I use front page 2002 from office xp suite (professional )

A:thinking of setting up web site just for images to support another site

I don't think you're missing anything. This is common practice. Most of the images on this page came from another site. Ads almost always do. There's nothing that says that the image links in your html can't load images from elsewhere. The ability to bring many disparate objects from various sources together on one web page is the reason html was designed the way it was.

Sounds like you have a good solution to your problem.

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I was replacing a T450s with a T460 (same basic chassis & configuration) and discovered that the M.2 SSD that worked fine in the previous model will not work in the new one. This is despite the fact that the T460 hardware manual specifically indicates support for this. Will the BIOS be upgraded to support it? Can it be? I would never have purchased this new machine had I known ahead of time that the M.2 would not be supported. Very unfortunate -- if not outright sneaky -- on the part of Lenovo.

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Some times on the fringes of popular news lies something that goes unnoticed! softpedia.com, a reputed download site has removed Comodo products from it's list. Thought this news would have some bearing as softpedia rarely comes out with news items (as to why Comodo was removed), i request you to read this article posted by softpedia.com: http://news.softpedia.com/news/Comodo-Software-Removed-From-Softpedia-110169.shtml

A:Comodo products removed from softpedia web site!

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Hello All, this site is great! could use some more help. This is my first post, and i'm no computer guy, so talk to me like i'm about 6 years old! Here is what i've done so far.

Got "Windows Diagnostic" virus, it was that scareware stuff, telling me that my hard drive is over heating, and a million pop ups and that my world is imploding.

I followed your instructions in the tutorial and it seemed to get rid of it. no more pop ups or warnings.

After removal all my folders were missing. Gone, the desktop only had like 3 icons, like a new computer.

I ran a system recovery to an earlier date, everyting reappeared, all my folders and icons are there, but they are all empty. All my folders with files for my vinyl sticker cutter are empty,my movie folders, picture folders, every folder is there but empty. If I do a search for a file, its finds it, and it shows the location of it, which shows it in its proper folder, but if you go there.. no files. Again if I search for it, it finds it and I can open the file, so I know they are there somewhere.

Also seem to have a redirector thing too. If i use google, and search for say "bleeping computer" and click on one of the choices, it take me somewhere else like southwesttrainging dot com and to computershopper dot com but if I type bleepingcomputer into the address bar direct it goes there.

Any and all help would be great!

In summary id like to:

1.Find all my files and get the... Read more

A:Had Virus, removed it (thanks to your site) Still some weird stuff?

Hello, I am 6 years old ,so I will help you first go here and see if this shows your files..How to see hidden files in WindowsNext to clean we will run these >>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.RKill....Use this new one as yours is outdated.Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
If nothing happens or if the tool does not run, please let me know in your next replyDo not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.NEXT:Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!&#... Read more

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Not sure if anyone is affected by this or not....I didn't see any posts on it, so I thought i'd mention it.

Nvidia removed 196.75 from their website and have advised users to revert back to 196.21. There was a large issue with the drivers messing up the fan controls on certain cards, mainly the variations of a 9800gt it seems. Either the fans wouldn't work at all, of would not increase speed when needed, causing a lot of overheating, and in some cases, fried cards.

From the nVidia driver d/l page:

196.75 Alert!
We are aware that some customers have reported fan speed issues with the latest 196.75 WHQL drivers on NVIDIA.com. Until we can verify and root cause this issue, we recommend that customers do not download this driver. Instead, please stay with, or return to 196.21 WHQL drivers. Release 196.75 drivers have been temporarily removed from our website and we also are asking our partners and others to remove temporarily this 196.75 WHQL driver as well.

Welcome to NVIDIA - World Leader in Visual Computing Technologies

A:nVidia removed 196.75 Geforce Driver from site

Thanks very much for sharing.


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Hi folks!

There is a site out there that tests your system and tells you which drivers are bad and which are good (outdated and current). Can someong post the link to that site as I have forgotten to bookmark the site and would like to get back to it.

Thanks so much and may God bless,

A:Drivers site that test which drivers are outdated...



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I wanted to read instructions on how to install win 7 on t420 but the whole site seems to be down, anyone else having this issue?    ?

A:Support site is down?

Same problem here.

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Hello. In the previous days there was a BIOS upgrade available in support downloads but currently is not. Does any member/Lenovo stuff have any information? The BIOS I'm referring to is d3cn32ww

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Hi Dell
My PC Dell Aurora R4 won't update properly due to it not being on the list of windows 10  creator supported drivers PC from dell. Does anyone one know if dell is going to correct this matter.
This is urgent as this leaves me as a customer vulnerable, due to the W10 System of queuing downloads and there is a security one that is waiting.
I have checked directly with Microsoft Technicians and they confirm this is the issue "No Driver support for Aurora R4 Listed, W10  Creators edition. Can dell Update an then inform us a the machines cost a pretty penny and are meant to be future proofed with drivers even without a warranty. Thank you. The link to the support statement on dell site is below.

A:DRIVER SUPPORT NEEDED: Alienware Aurora R4 Support for the Windows 10 creator Drivers Needed but Missing


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I started getting support here and also tried their live support from tech24. but, i found another website that does not use message boards, your questions actually GET answered, and it's much cheaper than tech24, only $5!

check them out. i used them once and believe I'll use them again.


Jim D.
Assistant Pofessor of Computer Science
University of Texas at Austin

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I am a registered user but have to always re-enter my user name and password, as anything I try to do such as post a thread, check the forums, check replies, says I am not a registered user. Any advice?
Nick Gill

A:need tech support for this site

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In attempting to prepare a trifold document I want to has a background color on just one of the columns. When I click on "background" the whole page is filled.

A:Looking For Support Site For Word 2000

I'm assuming you're talking about columns in a table, right?
On the main Word menu you have a Table pulldown. Everything related to tables is there.

Here's another way: select a column of the table, right click, select Shading and borders (or very similar formatting command), pick the color and you're good to go.
I'm not in front of 2000 right now, but it might be select the column and then Format.

Selecting the column is the roughest part, as often either a whole table or just one cell gets selected, so you need to do a bit of mousework to get it right

If you're not talking about a table, but a column of a 3-column page, then I have no clue. Perhaps you can just select the text in that column and give it some background or highlight.

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seems the support site is not currently working properlyevery time i try and download a driver nothing happensthis is is the same for 3 different type of machine and 3 different web browsers Someone please fix it as I will have to fully reinstall a pc from scratch and I will require all the driversThanks

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I have L420 and I want to download drivers for my laptop after reinstalling Windows.In Device Manager > Other devices I find the following entries: 1.PCI Device------------Hardware Ids:PCI\VEN_10EC&DEV_5209&SUBSYS_21DD17AA&REV01PCI\VEN_10EC&DEV_5209&SUBSYS_21DD17AAPCI\VEN_10EC&DEV_5209&CC_FF0000PCI\VEN_10EC&DEV_5209&CC_FF00 2.SM Bus Controller-------------------Hardware Ids:PCI\VEN_8086&DEV_1C22&SUBSYS_21DD17AA&REV_04PCI\VEN_8086&DEV_1C22&SUBSYS_21DD17AAPCI\VEN_8086&DEV_1C22&CC_0C0500PCI\VEN_8086&DEV_1C22&CC_0C05 3.Unknown device-----------------Hardware Ids:ACPI\IBM0068*IBM0068   Now, the problem is that I know I should download drivers and I believe I could find them in the support site.However, when I enter the support site and go to "Drivers & Software", the Chipset drivers wont expand. This problem doesn't happen only in chipset drivers. The same problems happens with "Networking: LAN (Ethernet)" and other entries as well. This means I can't see the possible downloads, even though it shows there are such downloads (it displays Chipset (5), meaning there are 5 possible downloads) Are all the L420 the same? I don't know if all the downloads that are relevant to L420 are relevant to my laptop (with a specific serial number).When searching for L420 & Chipset in Lenovo website I'm finding the following download:https://pcsupport.lenovo.com/fr/en/downloads/DS01... Read more

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About this time last year flrman1 helped me remove the "About:Blank" spyware scourge from my computer. My computer has been clean since then but it is only a matter of time. When that time comes I want this site up and ready to help. I just made another donation and urge everyone else who benefits from this site to do the same.

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Hi, I have a malware help request in progress over at Lavasoft but the support site has been down all morning. I'm wondering if anyone knows anything? Perhaps someone from Lavasoft who is reading this?

A:Lavasoft support site is down - anyone know for how long?

You might try Galadriel, who runs tutorials here and has had a lot of value to say on system protection.Here are some of Galadriel's most recent posts. I was surprised to see that Galadriel is no longer recommending AdAware, preferring Microsoft.http://www.bleepingcomputer.com/forums/ind...p;hl=&st=25Incidentally, check your scanner to see what internet browser and search engine it has on your settings page. Mine keeps resetting to MSN, and it is only with great difficulty that I get it to accept my Firefox settings. I don't even use MSN; I use IE7 occasionally.and no, I'm not a techie. Haven't really been to the AdAware site yet. I use the free version--maybe that's the problem!

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I am unable to display the complete content of support articles on the Microsoft support site with Firefox. Of course everything looks great under IE.Here's an example...http://support.microsoft.com/kb/279765/EN-US/At one time, I did not have any issues looking at support articles with Firefox on the MS support site.Any workarounds for this besides using IE when I am researching problems on MS?

A:Ms Support Site Not Working With Firefox.

Try installing the IE Tab extension.That way you can view IE within Firefox. Is the only way I can see the entire page of a Micr$oft article.

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I purchased a P50 a couple months ago and haven't had much time to do a whole lot with it until the last month.  Now I've been using it every day and had had a significant amount of Win10 crashes on it.  What I determined today is that in SSD slot 1 I have a brand new NVME and the slot itself is sporadically not working correctly.  If I let the machine cool down I can boot it up and use slot 1, however once it's operating Windows will crash under a high load where it gets warm.  Right now it won't see any M.2 in slot 1 - and I've tested 3 drives in both slots now and have narrowed it down. My first question is - is this something that's been happening or noticed with the P50 line? Second question is - does the chat on Lenovo support just not exist?  I've tried Chrome, Firefox and Edge in Windows 10 and Chrome and Firefox in OS X to no avail.  The support site just fails to even remember the serial I put in under my assets and when I do get to the page all I see is this: http://imgur.com/B1rWbSU Super frustrating as I have time right now to open a ticket and apparently will have to call.  I fail to see how the site is operational at all.

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Hello. I am trying to download the latest version of the BIOS for the HP Compaq Pro 6300 Microtower (B5N11UT#ABA). Upon searching the official HP support website for my device and clicking the link for the software and driver downloads, it results in "The site can't be reached."  I have attempted this in both Chrome and Firefox browsers. Other HP product pages load fine (such as a HP Stream Notebook - 13). It seems my B5N11UT#ABA is an isolated issue. For the record, it is not an "old" product, at least no where near exceeding the 10-year limit for HP product support pages. Please advise. Thanks,Mark

A:B5N11UT#ABA | HP Support Page Does Not Load ("The site can't...

@SaintMark316 Allot of us are experiencing the same problem. Sorry for any inconvenience but please try again later. REO

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My ideapad 510 Serial Number: PF0KPVUP. Use Window 8.1 . Now I not have sound driver and i want to download but in dowload driver page not have it not support to window 8.1 . In page have driver for support for only window 10 why ?Please provide how to fix it or sound driver for window 8.1 to me. (in attach cap screen my lost driver) Thankyou.

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Hi,hope u can help. Yesterday when i was looking through this very helpful site i suddenly got a "windows internet explorer" box appear with the message "internet explorer cannot open the internet site //forums.techguy.org/malware-removal-hijackthis-logs/76059-virus-cannot-open-internt-explorer-2.html.then under that it says operation aborted with a box to click ok. It gave me no choice but to click ok or the red x in the corner and then it took me to the internet explorer page where it says "internet explorer cannot display the webpage" most likely causes etc etc etc.this happened out of the blue so i did a spyware scan and found i had WinAntiSpyware and a trojan called ZCodec.mbam removed these 2 and 1 other piece and then i did a second scan stright away with mbam and it was all clear.I then came straight to this site,went to the malware forums for a read and as soon as i wanted to go to a 2nd page the box came up again and i had to close you down.hope you can help as i have learnt quite a bit from reading the forums and the answers you guys give....thanks...btw,running windows xp home edition with sp2.

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Does anyone know if HP support site will be posting BIOS upgrades for Windows 10 under the tab of "Windows 10 xxbit"?Not having a Windows 10 drop down to support Windows 10 for BIOS updates is a security concern. Can anyone pass this on?

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I have problem with my Toshiba and I cant report it due to Toshiba website error.
When I'm on this site: http://www.toshiba.pl/innovation/pl/generic/pc-support/ and I enter serial numer of my PORTEGE Z930-14D which is 8D032137H nothing happens. The page which will appear is blank, and I cant check even the status on guarantee.

Please check it out, why the Toshiba website dont work correcly in my case.

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I'm an IT professional building a standard volume image for my faculty's new ThinkPad e560 machines. I need a download link for the version of PowerDVD 12 (Cyberlink) and related apps that are preloaded on the new laptops, but did not find it with the other software and driver downloads. These forums have multiple suggestions for Lenovo download URLs for this software, but the versions are machine-specific and refuse to install. Can you provide the correct version for e560?

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I was just gifted an HP ProBook 455 G3, product number W4E07UT#ABA. I can't find information for it anywhere on the HP site.  I would like to ultimately get access to any manuals and drivers.  I also want to know if this was sold with Win 10 (which is what's on it) or if it was manufactured with Win 7 and has been upgraded.  There are no stickers indicating the Operating System or Processor. Help.

A:Can't find product W4E07UT#ABA on the HP support site.

 I can't find anything using the Product number you gave. But here is the Support page for ProBook 455 G3. I believe it shipped with Windows 10.http://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7834528&lang=en&cc=us Amazon has it for sale-with Windows 10:https://www.amazon.com/HP-W4E07UT-ABA-15-6-Inch-A10-8700P/dp/B01DAWW9C6

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Has anyone tried using the recovery disc available at dell support site? I was not able to create or clone my factory issue SSD and I used to reinstall windows using the recovery disc but only to find out that it does not come with the drivers. You have to manually download everything from drivers to application.
I notice there are two ISO available.
I tried the second one (for dell) but that does not have any drivers included. What is the difference between the two? i was hoping to get an recovery disc that included everything.

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Hi all,

I need help, I have Toshiba Satellite L300 - 17L; Model No: PSLBCE-00S00TY4. TOSHIBA EUROPE GMBH
I cant find anything on support site here.

Can someone help me?

Martin Micevski

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Any ideas on how to remove the old version?  I have Windows 10 - Dell Inspiron 17 7737 touch screen

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I have a new SSD drive and did a clean install of Windows 10 Pro 64-bit. I have the 2013 fingerprint software file saved in my downloads folder, but am trying to find out if there's a newer version before I install that one. None of the website links are working. My model/serial number aren't accepted, the drivers & software link comes up blank, as does the contact us page. Can anyone tell me if the 2013 file is the most recent? If it's not, suggest how can I access the correct driver page when none of the links are working? Thanks. 

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Hi all, Ive followed the instructions given to me by Tech support and gone to the link listed under my Service Tag where there is the option to download my Windows 8.1 ISO image along with instructions which Ive printed off.
I will be installing from a USB flash drive and the instructions to create the bootable USB installation media are straight forward and easy to follow using Diskpart. Then simply Mount the image and copy all files over onto the USB flash drive.
Im a little confused though when reading the instructions under How to Reinstall Windows 8.1. there are two options PCs with BIOS boot mode and PCs with UEFI boot mode. I purchased my Inspiron laptop late 2015 so it has UEFI boot mode with Secure Boot. Under the UEFI boot instructions it talks about disabling Secure Boot and for USB installation media set Boot order to Internal ODD device. I don't understand..a USB flash drive isnt an Internal ODD device as far as im aware.
So without doing anything to System Setup Ive tried inserting a flash drive, tapping F12. It says UEFI boot mode and Secure Boot is enabled and the flash drive is listed second one down underneath my Toshiba hard disc. It seems to me that I have to follow the instructions for PCs with BIOS boot mode even though my system is UEFI boot mode!! Am I missing something here?

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My Latitude E6420 has Bios A7.  Support site has Bios A12 through A23, all of which need Bios A8 to install.  How do I get Bios A8-A11 to prepare for the later ones that are available? 

A:Latitude E6420 Bios update files missing on support site


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Ok so I enter device manager and I see Ethernet Controllers with a yellow "?" and I can't find my local area connections anywhere. The ID says VEN_14E4 and DEV_1677 I figured out that its a broadcom ethernet card i think and I also think is this one "netxtreme bcm5751 gigabit ethernet driver" am not sure tho, if someone of you that really knows about these stuff could check for me. And I also need help with downloading and installing the drivers because i have no idea!

A:Need help, ethernet drivers got removed i think!

What's the brand name and model name and model number of your computer?

What did you do to that computer before you had this problem?


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I did a stupid thing. Installed a Brother MFC 665 cw on Vista and now I cannot remove the XP drivers because I can't find them! (The CD had XP drivers, not Vista.)

Can anyone tell me where I can find them? The printer is no longer listed in the printers folder but it is listed on the start menu and the add/remove programs. However, I get an error message about an "ISO" image. Brother tells me that message points to the fact that I have XP drivers on my computer that needs to be removed before I can install the Vista printer driver.

Thanks for your help.


A:I have old XP Printer drivers that have to be removed :(

Try going to the Printers window where you see all your printers. Without highlighting any printer, click File - Server Properties - Drivers and see if that printer driver you need to remove is on the list.

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We received a bunch of new computers (T570's, T470's, M710q's). They all have Windows 7 but we purchased Windows 10 Upgrades for them. The support site doesn't recognize any of their serial numbers. Does anyone know how to upgrade to Windows 10 quickly on these? I assume this is because their site needs to be updated to recognize the new Serial Numbers? It's killing us being unable to deploy these. Thanks,

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I don't know what to do now I accidentally deleted the nvidia drivers via control panel. I've tried getting the latest driver update from nVidia, I went here http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGCLT23E for the driver but when I tried installing it said I needed windows vista which I already have. System Restore did not work even on safe mode. Now when I try to open control panel, Windows Explorer closes and when I reboot it I get 3 RunDLL errors. What should I do now guys?

I also don't have any driver discs for it.

A:Accidentally removed all of my nvidia drivers.


That link is to the driver download page for your Geforce 8400M on Vista 64-bit.

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Hey AVG has been a royal pain the the darn ***. It has picked my realtek driver updater and formatter as a Trojan. It decided to move it to the virus vault. I said to return it to the computer and now my computer is a mute. The sound started messing up so i uninstalled the Realtek component in the Device manager window. Then rebooted. I thought it would reboot, pick up the device and install missing drivers from online. boy was i wrong. The drivers available online wont install, including the automatic windows based one. I have downloaded drivers form the Realtek site only to find they wont install due to a 0x000003e3 error. Any ideas? I have downloaded another set of there drivers to get repeated Window security Notifications asking weather to install or not install the driver. i click yes and another pops up in 10 seconds. i have clicked about 20 of them by now and am getting very frustrated.

Any ideas?

A:SOund Drivers removed thanks to AVG. Cannot reinstall them

I found a way through it. involved me sitting at the computer for an hour or more clicking continue repeatedly

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SO I just bought a game that requires a more up to date set of GPU drivers. The ones from HP are from 2014 and have several updates since then. I am unable to instal anything not directly from HP and would love to see these: instead of these: A.

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Hello all

I recently went through a "Blond Moment". I decided I was going to update my SIS IDE Driver on my computer. I downloaded the newest drivers from my motherboard manufacturer, saved them to file in the C: drive
Now, heres the blond moment:
I uninstalled the old sis IDE driver (rather than changing it to standard IDE driver) and it prompted me to reboot on completion.
(Blond again) I clicked yes, I meant to install the new driver before doingthis, but I didnt read it right so the computer rebooted.
Now on boot up I get a BSOD. It basically asks me to check my harddrive (which I know is good, its new) or reinstall the IDE drivers (which I dont know how to do outside windows) or run a virus scan (done) to be sure that isnt causing the error.

I went into recovery console with hopes to restore the SIS or standard IDE Driver, but Im lost, and dont know how to do that exactly. Is there anyone who knows how to install these drivers (remember I cant boot to windows safe or otherwise)

OR Should I just do a repair install and will that even fix this dumb thing Ive done?

Thanks in advance!

A:Removed SIS IDE drivers in windowz, now wont boot

There should be an option on the Windows startup menu to try a Last Known Good. Have you tried that? It might work.

Also for future reference you do not need to uninstall IDE drivers before updating them.

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System performed an update now no Wireless settings are showing. Driver is missing. Attempted to download driver from site, everything appears to work. System restarts but drivers still not showing. Pretty upsetting that I am no able to get support for something that was not caused by any actions on my end but an update that the HP forced on me and is clearly defective.

A:Update removed Drivers No Wi-Fi settings avaiable

Hi: The only suggestions I can offer are these... 1.  See if running this utility finds and fixes the problem. This package provides HP Sure Connect (HP Wireless Rescue Tool) for supported models running a supported operating system. HP Sure Connect automatically recovers the driver of a communications device that has stopped functioning. http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78408.exe 2. The parts list for your notebook indicates that is comes with a Realtek RTL8188EE 802.11bg/n 1x1 WiFi adapter. If the parts list is correct, install the most recent driver for that model wlan card from the link below... This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.  2023.48.1130.2016 Rev.A   Feb 9, 2017 http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79095.exe

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