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Windows Updates causing system corruption

Q: Windows Updates causing system corruption


I'm supporting someone who is having an issue with Windows Updates causing a system corruption after installing updates.

After installing the updates the system goes into a loop where it tries to do an Automatic Repair, fails, reboots, and repeats.

Srttrail.txt says that the issue is with cng.sys and gives an error code of 0xa:
Root cause found:
Boot critical file c:\windows\system32\drivers\cng.sys is corrupt.

Repair action: File repair
Result: Failed. Error code = 0xa
Time taken = 5047 ms

The system is running Windows 8.1 x64.
FDE is enabled with Bitlocker.

I was able to get back into Windows by doing a system restore. I disabled Bitlocker, tried to run the updates again, and the same issue occurs and I had to do another system restore to get back to Windows.

I ran sfc /scannow and it found corrupt files but was unable to fix.

The list of updates that are trying to install are:


Any thoughts?

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Preferred Solution: Windows Updates causing system corruption

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


Hi there, nice to meet you, my name is Jason.
I have discovered that when I install klite mega codec pack (12.4.4) on to any of my computers and then check the file system with gparted, gparted warns me that the file system is unreadable and corrupted(the big red exclamation mark). When I uninstall klite mega codec pack the exclamation mark disappears.
If anyone has any ideas why this is happening I would be grateful for your input. I now do not install klite anymore.
I have discovered this anomaly more than once on various computer set ups which helped me come to the conclusion that Klite mega codec pack is corrupted and should not be used. Any help with this would be much appreciated.
Thanks for your time.

A:Klite mega codec pack causing ntfs file system corruption........

Try the latest one from here and see if same issue occurs.
Otherwise try an earlier version.

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I was encountering this problem last week:

I did a clean reinstall and was sort-of able to get the laptop to boot to normal mode. I say "sort-of" because it still has a couple of issues:
1) After the clean install, Windows update downloaded about 150 updates. After rebooting, I ran into the same issue as before - unable to boot into normal mode. I did another clean reinstall and installed the Windows updates 1 by 1 and found that installing the Intel Graphics adapter WDDM1.1, Graphics adapter WDDM1.2 - Intel HD Graphics 4000 was causing the problem. If I don't install this update, I don't have the file corruption issue.

2) The other problem is that I can't get my laptop to display on an external display. The Win + P keys don't bring up the display selection dialog. I installed the above-mentioned Intel graphics update and the Win + P keys were working now - but now the laptop goes into safe mode within 10-20 seconds of booting up - same as the original problem. So now I can't display on an external monitor unless I install the Intel driver but the driver corrupts the system files and I run into the original problem.

3) The last issue is that the 'space' key on the laptop is acting oddly - hitting the space key almost always resets the cursor pointer a few words before where it's supposed to be, or the cursor just disappears. This didn't happen prior to the file corruption so I'm wondering if this is ... Read more

A:Intel Graphics adapter WDDM1.1 driver update causing system corruption

Forgot to mention that I have NVIDIA NVS 5200M graphics card.

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Hi there, nice to meet you, my name is Jason.
I have discovered that when I install klite mega codec pack (12.4.4) on to any of my computers and then check the file system with gparted, gparted warns me that the file system is unreadable and corrupted(the big red exclamation mark). When I uninstall klite mega codec pack the exclamation mark disappears.
If anyone has any ideas why this is happening I would be grateful for your input. I now do not install klite anymore.
I have discovered this anomaly more than once on various computer set ups which helped me come to the conclusion that Klite mega codec pack is corrupted and should not be used. Any help with this would be much appreciated.
Thanks for your time.

A:Klite mega codec pack causing ntfs file system corruption........

Try the latest one from here and see if same issue occurs.
Otherwise try an earlier version.

Read other 1 answers

My old laptop had this issue: Intel Graphics adapter WDDM1.1 driver update causing system corruption

It was working fine until one day it stopped booting into normal mode; it turned out that a Win7 download of an Intel graphics driver update was causing the issue. I hadn't created a system backup, which, in hindsight, wasn't a good idea but I'm not sure if the laptop would've worked from a system restore, given that it wasn't working from even a clean re-install.

I'm buying a new laptop and would like to know how to avoid issues like this in future. I used to have auto-install of updates but should I change that setting to "check for updates but only install if I choose to"? If so, I'm concerned that I might not install important updates on a timely basis which might cause more problems...

Thanks for any help.

A:How to avoid system file corruption due to driver updates

I personally set the updates to alert me but let me decide when and if to download and install.

I have never missed an important update.

Also, I only install drivers from the manufacturer of the hardware or computer.

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A couple of days ago I decided to take my computer tower to school. After I got there (carried it on the bus :P) and set it up (didn't connect to network) it wouldn't boot (said it "could not load OS"). I tried starting in save mode but it would hang while trying to load the system files (specifically on the file 'agp440.sys').

When I got back home I tried the Microsoft bug fix suggestion for the 'agp440.sys' (http://support.microsoft.com/default...b;en-us;324764) problem but it didn't help (safe mode just hung up on a different .sys file). I was suspecting some OS files got currupted.

Then I tried booting from the WinXP SP2 CD, pressed 'R' and then tried to run chkdsk /p and /r which took A WHILE (at first it was fast, but after getting to about 70% it went back to 50% and then took about 1.5hrs to finish).

I then reinstalled Windows XP SP2. It kinda worked...Windows started up fine, but it was VERY VERY SLOWWW (the first time it started it took about 20sec for the start menu to open after it was clicked). I restarted, it was better but it was still SLOW (the cursor would jump, took a while to open any program, etc). I quickly started backing up my data to my other HD, which also was SLOWW (transferring a 700MB file to my other HD took about 35min!). Burning CD's and DVD's was also 10 times slower (took 2hrs to burn a DVD which usually takes 15min).

I tried running hardware diagnostics tools such as PowerMax (both my HD's are Maxtor), Tuff-Lite (full h... Read more

A:Hard drive corruption causing Windows slowdown?

While trying the above, did you also go to the mfgs. web site of vid card and try d/l the most recent drivers for your video adapter.

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I downloaded some updates from MS update yesterday and by the evening the entire laptop was running slow, freezing frequently and at last blue screen error appeared. It didnt automatically restart after that but froze. Tried manual restart but it started freezing at boot. Tried to go to safe mode screen at boot but it frooze there too. AT last gave up and left it and when I returned, it had restarted in normal mode. Tried system restore, but they all failed. System running now, but very slow. Ran Norton 360 but nada! Please advice. Thanks

A:Microsoft updates causing system crash

You need to perform a factory restore if you can

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I've got a system that was acting weird on, running slow, etc. I did an repair install of Windows 7 SP1 over the existing OS and can't get all of the Windows updates to roll.

I attempted to do SFC /SCANNOW and it reports no integrity violations.

KB947821 was run overnight and this evening, I found the computer still running it with the "Searching for updates" prompt.

CBS folder is attached.

SFCFix shows:
SFCFix version by niemiro.
Start time: 2017-01-07 21:29:07.744
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 111
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-01-07 21:29:17.739

I've looked around the forums online and tried various things, but can't seem to get the updates to pull down correctly.

Thanks in advance for any assistance that can be provided.

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Hi all,
I had a very strange problem today when I was waking my machine up from hibernation. Here's my set up:

Windows 7 x64
Windows 7 is on a SSD drive
Apple Mac Pro

I also have two other drives in, one for OSX and one with an old Vista x64 on it.

I mainly work in Win 7, I never shut this computer off, I just restart sometimes. But today I put it in hibernation. When I was supposed to wake it back up the win 7 drive had just disappeared.

I booted in Vista 64 and had a look in the disk manager, it tells me that the SSD drive isn't initialized (see attached screenshot).

As you may guess I can't browse this disk, and it does not show up during boot up. I did try to start from the Win7 CD and do a recovery, but it can't find my win7 installation and so I guess I can't repair.

Does anybody have a clue what this is, and what I could try to recover? Since I can boot my old OSX and my old Vista I'm quite sure it's not the rest of the hardware, I figure it's the Win7 drive or maybe its MBR. Any ideas?

Thanks in advance!

A:Hibernation causing boot record corruption?

Quote: Originally Posted by micketeeling

Hi all,
I had a very strange problem today when I was waking my machine up from hibernation. Here's my set up:

Windows 7 x64
Windows 7 is on a SSD drive
Apple Mac Pro

I also have two other drives in, one for OSX and one with an old Vista x64 on it.

I mainly work in Win 7, I never shut this computer off, I just restart sometimes. But today I put it in hibernation. When I was supposed to wake it back up the win 7 drive had just disappeared.

I booted in Vista 64 and had a look in the disk manager, it tells me that the SSD drive isn't initialized (see attached screenshot).

As you may guess I can't browse this disk, and it does not show up during boot up. I did try to start from the Win7 CD and do a recovery, but it can't find my win7 installation and so I guess I can't repair.

Does anybody have a clue what this is, and what I could try to recover? Since I can boot my old OSX and my old Vista I'm quite sure it's not the rest of the hardware, I figure it's the Win7 drive or maybe its MBR. Any ideas?

Thanks in advance!

Could be HD, no hibernation file, MBR, Malware, etc. Have you tried to repair the MBR? Run Malwarebytes on the HD?

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Here's the scenario: I’m using a swappable hard drive backup. It’s backing up about 45+ gigs nightly. When I insert the drive, I don’t get any errors “scan-disk” on boot-up. In Windows, I run “Scan-disk” for extra measures.

When I check the following day, I get corruption errors. The backup was complete. For some reason after completing, it gets corrupted.

There’s nothing wrong with hard-drives, drive-bay, or the drive-dock.

What can be causing the file corruption? I’m having to re-format the drive cause of the corruption; it renders the data to be useless and un-accessible.

Windows 2000 workstation
Backing up Windows 2000 server/Exchange server (LAN)

A:Data Corruption running backup (what could be causing this)

Oddly I might think it was the drive, or drive bay/dock.

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Well i updated my vista yesterday and restarted it today when i got back from work and now all i get is bsod and it goes so fast i cannot see why it does it. I have tried to repair it using the vista cd and it keeps telling me it cannot repair itsself and there are of coarse no restore points even though it supposedly makes them when doing updates... Any suggestions on how i can get back in without having to redo my os?

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when I turn off computer, it asks for me to allow windows to install security updates and says it will automatically turn off computer. it seems to crash and upon starting again a windows states it has recovered from a serious error.

A:windows updates causing crashes

do a system restore to before you installed the updates

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Just a little background, I am using a Toshiba L840 laptop and it's only about 8 months old, I've never really had any issues with it whatsoever and I am a designer so it is quite important that it is functional. It is quite a beast for it needs to do and normally speeds through everything.

Anyway I did some updates recently after I noticed that in start> all programs> windows updates it had the red restriction where it would not allow updates. I sorted it out so it would allow me to do so and did the updates. I cannot remember what they were exactly though. Anyway now it has gone back to being set so I am unable to do any updates manually or automatically, this is not the major issue though. Now around every 1-2 hours my computer crashes and or slows down often resulting in me having to restart, sometimes it crashes and I literally have to hold down the power button to get it to restart. I have done some research on the net but have not come to a resolution yet.. Any ideas?

Thanks Tom

A:Windows 7 Updates Causing Problems

Hi TomTom55,

Check the "Event Viewer" to see if there are any errors posted. If so, post the computer error here.

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I have read complaints from incensed Windows 7 users about user profiles becoming corrupted and unusable and it seems that Windows' updates are one of the culprits.
Is that true?
I am now very chary of allowing any updates from Microsoft and have stopped all updates.
I think that for security issues, my antirus program could take care of them!
In fact, I have changed from Windows XP to Windows 7 just about a year ago and I have had my user profile corrupted three times within this period!
I was using Windows XP for many years and I have never encountered any corrupted profile problems - not a single time!
This makes me regret ever changing to Windows 7!
Each time my profile is corrupted, I have to rebuild my new user account from scratch.
The Fixit that is supposed to remedy the corrupted profile problem just didn't work because I have tried it from another user account that I have opened prior to the corruption of the account.
The whole action of the Fixit started and ended within the new user account and there is no way it can fix the corrupted account in this way.
Please let me know how I can just save ONLY MY USER PROFILE so that I can reinstate it and only IT in case of future corruption of the account.
This will save me a load of work rebuilding everything from scratch.

A:Windows 7 Updates Causing Problems

Windows updates are VERY rarely the cause of problems - despite what many people like to say.
The problems with updates usually fall into three or four categories...
1) Pre-existing system corruption - such as failing hardware - causing problems which are exacerbated when an update fails.
2) Malware attempting to either prevent updates, or corrupt files.
3) User error -such as switching the power off when the system appears to have frozen during a long update, or at shutdown.

Your user profile is contained partly in the registry and partly in the filesystem - your best option always is a full backup, but System Restore will also save the details required.

Since this problem appears to have happened a number of times, it's important to try and find the cause, rather than patch the effects.
Windows 7 is a very different beast to XP - and cannot be treated in the same cavalier way that people got used to treating XP. This is by design, as one of the problems with XP was that it was originally designed in an inherently insecure fashion (as was evident when SP2 was released with a huge number of fundamental security changes).
I rather suspect that your problem is going to be caused by using methodologies in Win7 that you used to use in XP - and which are no longer either effective or appropriate.

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Hey guys ,
as the title already mentions I'm experiencing some hard issues with new windows updates.
So, yesterday I wanted to refresh my updates via Windows Updates. Everything worked fine before but afterwards everything just went wrong.
After I installed the new updates i couldn't login in many clients for example Battle.net , League of Legends and I couldn't even connect to a TeamSpeak server.
I reinstalled Windows and it worked fine again. Then I upgraded again and the issue was back again. I'm not really sure what's causing this. I hope anybody of you can help me
yours faithfully

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is it just me...it seems like every second laptop i install lately has a failure configuring windows updates reverting changes problem...that just loops for days!!!

this was a clean install (recovery partition) and was running fine till i turned it on this morning
now its stuck...i have read many many posts on fixing these problems...why is it happening in the first place?
im one step from turning off windows 7 updates for good!!!

any help appreciated

A:Windows 7 updates are causing problems

is it failing any particular update
how many is it trying to install
I have had a few problems recently with a fresh install - where there are 100+ updates
and selected which ones to install and installed in batches

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A few days ago I was trying to upgrade my .NET framework to play a game and noticed the download hangs and failed with the error code 0xc8000247.

Upon numerous online research and supposed fixes, I could not get my system to download the file correctly. So, I went to my Windows Update to see if I was behind on any updates that might prevent an update. Windows Update and Defender are unable to activate and are stuck in a perpetual state of inactivity. More troubleshooting, no answers.

Upon running chkdsk and sfc, I located corrupt files that were unable to be fixed by the system along with the CBS log report of which makes no sense to me.

I know the obvious answer is "just reformat your drives", but it's not that simple unfortunately. Since I bought my laptop from MSI almost 5 years ago, every time I have used one of the 4 sets of reformat discs they have sent me or the recovery option in the BootMgr, I received a reagentc.exe false which leaves me with a computer lacking an OS. Wish they would have given my the Windows 7 Disc for a fresh install.

Correct me if I'm wrong, but it seems like my only option here would be manually locate the corrupt files and replace them with fresh installs. Any help with this would be greatly appreciated. Thanks!

A:File Corruption Causing Issues With Reformatting, .NET Framework, etc.

The factory preinstall is the worst install of Win7 one can have, larded with bloatware and duplicate utilities which interfere with better versions built into Win7. Most tech enthusiasts won't run such an install but choose instead to Clean Reinstall - Factory OEM Windows 7.
Everything needed is in the blue link including the latest official installer for your licensed version and tool to burn to DVD or flash stick.
Sometimes the inferior Factory Recover disks can be made to run by first wiping the HD from the Win7 DVD's Command Line with Diskpart Clean Command .

But why run the worst install one can have when you can have the very best, and enjoy Win7's perfect performance on that PC for the first time?!

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Dear all,

I'm an avid gamer (as you will see in the attached file). Today my computer crashed with the error CRITICAL SYSTEM CORRUPTION for the, I think, third time now in several months. The other two times were a while ago when running RASnes (SNES emulator) and trying to start foobar (a music player, I assumed then that RASnes does not like the UAC that foobar calls because it needs admin rights and caused the crash), today the both programs ran together for about an hour before the crash. I'm starting to think they somehow caused the crash by somehow hating each other.
Other programs running were Skype, Steam, Firefox, Radeon Settings, possibly Thunderbird and possibly Sandboxie (without any active sandboxes).

I don't have any third party CD/DVD drive emulators installed which are a common cause for the issue, such as Daemon Tools, Alcohol and whatnot. I installed two CD tools recently for testing purposes with Sandboxie but did not permanently save any changes so there should have been nothing installed into the system [if you still find any traces of them, let me know, as they are most likely the culprit then]. (I have my CDs in a proprietary format from a program called "VirtualCD" I got many years ago for free with a magazine, but that can't be read by Windows. I could not convert anything and will have to do at some point with my Windows XP partition. This only for info.)

Apologies for the huge list to go through, but I have a lot of games installed. :... Read more

A:Another Windows 10 CRITICAL SYSTEM CORRUPTION thread

Your dumpfile is

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 109, {a3a01f58cfc6851c, b3b72bdf22473e4d, 6, 18}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
So the dumpfile is not really helpful.

The only outdated driver in the driver module is
yk63x64 Wed Jan 09 16:46:56 2013
Driver Description: NDIS6.30 Miniport Driver for Marvell Yukon Ethernet Controller

Driver Update Site: Marvell - Support - Driver Downloads

There are no windows 10 drivers for your mobo.
See if there are windows 10 drivers.
If not it might be that this device is not compatible with windows 10.

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I recently had to restore my notebook to factory conditions to take care of some malware. The restoration worked perfectly and my computer was up and running. After opening Windows, I downloaded and installed the Google Chrome browser and installed or uninstalled nothing else.

This morning, however, I woke up to find a Bad Image error on one of my system32 files. The only changes my system underwent between the system restoration was the downloading and installation of an update bundle for Windows Vista and the download and installation of Google Chrome.

I searched for the problem online and found only one tech forum in which a similar problem occured. One of the admins suggested to the original poster that the windows update "reacted badly" to some software on the computer and "instead of damaging windows, it damaged the system".

I ran and sfc/scannow, 100% Verification in which the files were detected but could not be repaired.

This is not the first time this has happened. A few months ago, another Bad Image error caused me to have no sound on my notebook, this too immediately following an update.

Any solutions/similar cases out there?

A:System File Corruption After Windows Update

Please parse the log, as seen in the top yellow box here: System Files - SFC Command

Then upload the sfcdetails.txt file which has been created on your Desktop.


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Running Windows Home Premium.

First to elaborate on my current issues, I've done months of searching for answers and have found none. Hopefully you guys can help. When turning on my laptop, each time I have to skip the dskchk that pops up. It usually freezes between 50 and 64 during the second phase i believe. (Not sure on the phase) anyway so I generally skip it. On a blue moon it will lock up for about 5 seconds and then go to the windows login screen.

This lead me to believe some kind of system file was corrupt, which I've got out the trusty old command prompt and used the SFC /scannow function, which enivitably created the CBS files. Which is great because it turns out the windows sidebar system.ini is corrupt. A truley useless program, that I do not use nor boot at start corrupted itself from what I can tell.

Now here's where it get's odd, I don't use registry cleaners or anything of that sort, and when I use the gadgets, they all appear to work normally. No inconsistancies, or issues. I'm truley stuck.

A:Windows has deteccted a system file corruption...

SFC.EXE tells you when system files have been changed. You'll have to look at the copy in the driver store to tell you what exact change was made.

Have you done a hardware diagnostic on your hard drive? (usually freely available at the website of the manufacturer)

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I just performed a clean install of Windows 10 after pulling a failing SSD running 7. I was concerned about possible infections on the data drive that was not replaced, so I began a MalwareBytes scan of the drive. During the scan, I installed a graphics driver and some low impact programs like Chrome. About two hours into the scan, it had found several infections - pup.optional.sweetim and the like, but nothing overly concerning.

Then, the computer BSOD'd - Critical System Corruption.

What should I be concerned about?

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Having troubles with windows update, basically it updates all hunky dory, then Windows fails to start. I get startup recovery and the only thing that gets it working again is system restore.

Less basically:

From the beginning then, Windows updated automatically, but on the restart I had the options for startup repair, or start windows normally. Starting normally just loops it back to this page. I used the fix automatically option, but that failed, so I used system restore to get it back up and running and disabled automatic updates.

I waited until the March updates were released in the hope that a fix had been issued, but it's still occurring. Weirdly it seems to update fine, it goes through the usual restart/configure etc routine and loads to the desktop, and even restarts ok if I do that straight away. But if I use it for a little while and then restart, I'm dragged back to startup repair. Figured something on my system was broken, so I ran SFC, which found unfixable errors. Whether that's connected or not I couldn't say. But it prompted me to try a repair install with the Windows DVD that came with my system. SFC log is attached.

This failed, with the error "This version of System Recovery Options is not compatible with the version of Windows you are trying to repair. Try using a recovery disc that is compatible with this version of Windows?. My installed version is 64bit home premium, as is the DVD, so I'm stumped on that one also. Some googling suggests... Read more

A:Updates causing Windows boot failure

When Windows Updates cause unbootable Win7, System Restore to before they were done and then install them in small groups or singly to isolate the problem update. If it won't install start a Support case on Windows Update website which offers free email support.

You may need to make a new System Repair Disk or obtain media for your licensed version as discussed in Step 1 of Clean Reinstall Windows 7.

You can do a Repair Install on Factory OEM, you just need retail installation media for your version and not the Recovery disks.

But if you haven't done one yet then I'd opt for the vastly superior Clean Reinstall Windows 7. Everything needed is in the blue link to get and keep and perfect install.

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I have a number of outstanding updates(security updatesKB2507938, KB2532531, KB2555917) and vista x64 update KB2533623 and also Malware removal tool KB890830

Whenever I install them and restart I get an error and windows fails to start then It preforms a system restore and seems to run ok.

Have just managed to install (KB947821) succesfully on its own, however others still waiting to install.

Any help would be great

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I'm hoping someone can help me... My PC has had a number of viruses and I’ve managed to remove a lot of them but there seem to be a couple left that aren’t being picked up. The symptoms are:
Firefox and IE run really slowly.
Googlesearch hyperlinks are sometimes redirected to ad pages.
Automatic Windows updates are disabled and changing the security settings makes no difference. Attempting to download updates manually from Microsoft site causes an error [Error number: 0x8024D007], or a webpage that says ‘A malicious add-on has closed the page’.
When PC is shut down, an ‘Ending csvchst.exe’ message appears (although think that’s linked to Norton software).
Any help would be much appreciated. My HJT log is below. Thank you very much.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:57:35, on 27/04/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Symantec\LiveUpdate\A... Read more

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I am being helped in the (BSOD Forum- Random BSOD, new system build, unresolved for weeks), and have been instructed to post here to get help in Updating my operating system (OS).

I am currently running Windows Professional 'N' x64 SP1 because that is the only operating system they had in my local store at the time. I have since gone and purchased Win 7 Pro.

I am having problems activating my copy of Windows Pro N because i live in a very remote area of the world called Guernsey in the channel islands Uk...I try inserting my license key off of my box and it tells me to enter another key.

I followed posting rules and when trying to run SURT i get an error message:

Installer encountered an error: 0x8007000d
The data is invalid

I have tried downloading it 3 times...same every time!

I have ran sfc /scannow as you may see in the link above and all is ok.

I am just going to log out of safemode now so i can get my error codes and do steps 3 and 4



A:Lack of Windows Updates causing BSOD's

"I try inserting my license key off of my box ..."

What "box" are your talking about? I've never seen the key displayed on a box. That's probably the product ID. The key is always inside the disc case on a slip of paper and on the Certificate of Authenticity (COA) sticker supplied with the disc. The COA sticker is the holographic label that should be affixed to the machine. You may have entered the Product ID instead of the Key.

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I just bought a brand new computer:
Intel Core 2 Duo E8400
2Gb Adata DDR 2 x 2
500Gb Sata2 Western Digital Caviar SE7200RPM 16Mb

Windows XP Pro

Installed Office Office Pro 2003

When in Outlook, it will not remember the Password.

The OS had to be reinstalled and now the store who sold me the computer (a week ago) insists that it will work fine if I do not do any Windows Updates.

Is this correct?

Should I accept a new computer with this limitation?

I would greatly appreciate any comments or advice.

Thank you

A:Windows Updates causing Outlook to corrupt

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Anyone else finding the same thing?
I am getting an increasing number of machines into the wksps which are refusing to boot after an automated XP update. Not necessarily SPIII but some of the small ones are equally responsible.
Usually I can get a temporary fix by using system restore but not always and have to resort to a windows repair and then disable the updates to stop it happening again. Not the ideal solution perhaps but expedient under the circumstances.
Also I visited a Gigabyte site today to be told that I had to uninstall an XP service pack if I wanted to run elements of the site under XP - Vista worked OK.

A:Windows updates causing increasing problems

You can remove the Windows updates individually with the Windows installer cleanup utility instead of a big Repair (which will remove them all!)

Also which Gigabyte site link exactly? (I want to try it from my end)

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Ok so I have a new install of my OS onto my Patriot Pyro SSD. For the windows updates I just did a massive install, 77+ windows updates at one single time plus another 30+ or so the next day. I think I remember some errors while doing those massive updates, I did not look them up or even care about them.

What is currently happening is that while using my computer for browsing and email, JTV ect, this is a fairly high end gaming PC but I am not playing any games currently nor does it crash while under stress, it seemed only while browsing. But what happened was that all of a sudden my youtube video froze from then firefox stopped responding. When I tried to click to another window like windows taskmanager or iTunes those and any other program proceeded to crash and end up in the "blank" program has stopped responding, until eventually my whole OS seemed to crash in the same way. Nothing opened up or even closed. My whole desktop was in the unresponsive state.

Now I think my brother had a similar problem with one program crashing and the proceeding until the OS crashed and forced to restart the PC. He re-installed his OS and did not install updates, he had 0 problems until he installed the updates. Note he is on vista 64 and I am on windows 7 64.

So what I would like to know is because I mass installed updates and had some errors I did not look into that may be my problem?

Instead of reinstalling my OS can i just uninstall all of my updates and proceed to install ... Read more

A:Possible windows updates causing weird crashing.

Do you have all the updates installed now? Or still remaining with errors? If yes, please post the details of the error messages that you are getting with windows update. Also suggest, downloading all updates at once is not a good idea, select 10 or fewer and continue till you download them all.

You can also revert to an earlier time by doing a System Restore

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Hi Folks. New here. Got a couple of questions for you.

1) Firstly my system is an XP. Earlier today I installed windows updates (from the website) which included Windows XP Service Pack 3 (KB936929). During the installation (which took a long time) there was a lot of talk about making inventories, backing up files and making copies of files. After it'd finished and restarted my computer I found that there was about 2 GB less than a couple of days ago (and I haven't downloaded anything major since then). I decided to restore my computer to the point just before I installed the files. When that had finished the new files were gone but I still had the same amount of space left.

Does it ever happen that sometimes the actual amount of disk space takes some time to register after major downloads/deletions?
2) Secondly, in the C:\WINDOWS folder there are dozens of folders with the word uninstall in it "$NtUninstallKB898461$". I've read that these are linked to windows security updates. Is it okay to delete these?
Many thanks

A:Solved: Windows Updates causing problems

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Im running an AMD Athalon 64 X2 4200 with 4 Gigs of RAM Nvidia Gforce 8800 GTX and two SATA 32 gig hard drives .I recently reset my bios on my ABit An9 32X motherboard and havent updated it (not sure if thats the problem, cant find a frickin floppy drive that works). I then set up a Raid 0 and installed the driver. I then set up Vista and all was well. Next, I downloaded the 111 Windows updates and tried to install them. It broke my PC. I used system restore. I tried to figure out which update is breaking my PC. After repeating this process, I found that the Security Update for Windows Media Format Runtime 11 for Windows Vista for x64-based Systems (KB954155) is definitely breaking my PC. I get this error: Windows could not start because the following file is missing or corrupt:
<Windows root>\system32\hal.dll.
Please re-install a copy of the above file


A:Windows Updates Causing Blue Screens

Hal stands for "Hardware Abstraction Layer." It is software that enables Vista to communicate with your hardware. As a system file, it is one of the files that the System File Checker can repair.

Boot up. Go to the Command Prompt. Right-click on it and "Run as administrator." Type in sfc /scannow. You might have to do it a couple of times for it to work.

If the problem persists after, say, three tries, I'd run a checkdisk on the drive.

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Over the past week, my computer seems to have been infested by numerous trojans and other malware. Despite using Avira Antivir Personal and Spybot S&D to carry out multiple scans, both in normal and safe mode, the trojans keep coming back. The trojans that I have been affected with are as such TR/Spy.Zbot.dfa, TR/Kazy.3122, TR/Kazy.3153.2, TR/Crypt.XPACK.Gen, TR/SpyGen etc. In addition, there is another HTML/Rce.Gen malware plaguing my computer as well. The trojans have been corrupting my program .exe files, causing Avira to view them as trojan threat and forcing me to quarantine them. As a result, I have had to uninstall a number of non-functioning programs, which include Roxio, Winrar, Windows Media Player and Firefox. All the malware is slowing my computer as well, with my CPU usage at 100% and refusing to come down.

I have done the preparation work as specified, except for the fact that I cannot seem to complete my GMER run. The first time it ran, it hung halfway through and Windows showed me a BSOD for a split second before restarting. The second time I ran, it hung halfway through with Windows telling me the system is low on virtual memory. I had to force restart the system. Upon restart, explorer.exe did not run and I had to force start it via task manager. Curiously, the CPU usage was in the normal range (10-30%) because none of the programs were running at all. The third time I tried running it, it hung halfway through also.

I am on Windows XP SP3. Currently, t... Read more

A:Multiple Malware/Trojans causing corruption of .exe program files

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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I need a bit of advice on how to continue. Yesterday I upgraded my hard drive to a larger one. I installed Windows, which appeared to install correctly. On the first install - 3 updates were automatically downloaded and installed, I also installed all drivers for the laptop.

After everything was installed, Windows update failed:

MSE would also not install:

-As I had only just installed it, I reinstalled again. This time I installed 80 or so updates, and then various drivers. Some drivers failed to install, and the system became unstable - acting very slowly and constantly freezing.

MSE was able to install.

Installed a third time. - Currently on this install.

Same symptoms as first install, the two screenshots were taken recently on this install. The Network/Wireless troubleshooter also appears to be broken: "A problem is preventing the troubleshooter from starting".

I tried installing SP1 manually, to see if that would resolve anything. Got a catastrophic failure message, unable to install.

I've run SFC /Scannow 3 times in Safe Mode with Command prompt. - This detects corrupted files, but is unable to repair them.

Previously, and after this, I tried running SFC from the Recovery Environment. Each time this gave me a message that it was unable to run as repairs were scheduled for the computer - please restart. No repairs are ever carried out on restart.

Startup Repair finds no issues.

Other programs are able to instal... Read more

A:[SOLVED] W7 - Windows Update failure/System Corruption

Install windows again,hide this update,

Microsoft XML Core Services 4.0,Its causing allot of trouble with the updates

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i own a compaq presario r3000 notebook and have been having some booting errors.
i've tried many times to boot a repair disk and it does not work.
i went to my a+ certification preparation teacher and he said the cd drive isn't seeming to work. so i replaced the cd drive with another one and it still does not work to boot the repair disk.
is there any other way to fix the computer? i can boot from a network adaptor (ethernet), but can someone walk me through how i set it up so that the bios can find the repair file on the network?
otherwise, i'm not so sure that i'll know anyone with windows xp on a floppy disk

any help that is received is appreciated nonetheless!

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I recently got a Dell Inspiron 530 with Vista 32 home premium installed.
Every time ANY Windows update is installed my Windows Mail contacts list becomes unusable, issuing the message 'unable to choose recipients'.
The only way around it that I know of is to backout to before the updates.
Other sites have recommended backing out specific updates but it's ALL updates - I've tried installing/removing them one by one and the issue occurs on each one.
I do NOT want to go to Windows Live and I don't want to pay for a new version of Outlook. Is there ANY way around this problem? Microsoft don't seem to be bothered in fixing it.

A:Vista updates causing problems with Windows Mail

Obviously not. I'll install Thunderbird.

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I have Windows 7 Home Premium, and so have also had to put up with all the latest updates. The problem is that after installing them, something happens to my screen resolution (all icons and text are enormous). I have already done two system restores to fix this, but after each one the updates are once again installed and so the situation reoccurs.
I should also add (since the two things are surely connected) that for a while now I've been getting messages regarding my video card drivers. I have checked with AMD, and my drivers are up to date. Yet yesterday and the day before I also got a Blue Screen of Death.
I've installed WhoCrashed, but this won't work since dumps are not enabled(or something similar!!).
I see that my laptop is ready to install the updates again...

A:Latest Windows updates causing problems with video...

Is your resolution changing perhaps after it is installing a graphics update, also could be your scaling?

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Dell Latitude D830 laptop, Vista OS

I had to format and reinstall Windows and used Windows Update to install fixes. When it needed to reboot, I would occasionally get caught in an endless reboot loop. The computer would POST and the progress bar on the Windows loading screen would get about halfway across then blue screen and reboot. I am able to use my Windows CD to do a system restore but that would undo some updates. I changed the setting so it wouldn't automatically reboot and got these errors:

STOP: 0x0000007B (0x80403bA0, 0xC0000034, 0x00000000, 0x00000000)

A:Windows Updates causing endless reboot loop

If I am not mistaken 7B points to an inaccessible boot device, may be a defective hard drive. Since you are using DELL, may be it has a recovery partition that you can use to fix/undo any changes. Can you into Safe Mode? Did you try Last Known Good Configuration?

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I have had to reinstall Windows 7 three times because of this problem. It has to be the Windows updates because after a clean reinstalling of Windows 7, the computer works fine. I am able to download Norton 360, do a system restore disk, download Steam and some games. The next day I turn on the computer, it automatically tries to download and configure updates. It never finishes and it restarts. Eventually it tells me it failed to configure updates and I can get on it again. But Update indicates there are more than 20 or so "important" updates that need to be installed. I disabled automatic updates since the updates are what caused the problem. But I realize it can't stay this way. Eventually I will have to get some of those updates to operate the computer.
I want to consider a new operating system if there is no solution to this.

A:Windows 7 Updates Causing Shutdown/Restart Loop

Please do your reimage again BUT do all of the updates before you add any applications. 360 could be your one exception.
I think that once you have the operating system current, reboot and check for updates at least once after it says there are no more updates. You will be able to add your applications. If you haven't installed and activated 360, do so BEFORE installing any applications, games, etc.
Keep us posted

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On Dell Dimension 4600 /Windows XP system - it will not reboot after getting the 'System Tool' virus. It comes up with a blue screen saying:-

'A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop screen restart your computer. If this screen appears again follow these steps:-
Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration and check for any update drivers. Run CHKDSK /F to check for Hard Drive corruption and then restart your computer.'

Chkdsk found one or more errors on the volume, but ran to completion.

Now when I insert the Windows XP disk to see if a repair may be possible the partitions on the first disk show up as:-
-: Partition1 [FAT] 47MB (40MB free)
C: Partition2 [Unknown] 76238 MB (76238 MB free)
Unpartitioned space 8MB

There is also a 2nd disk with a D [FAT] and E [NTFS] partition which appear ok.

Now, the C drive should have Windows XP on it.
So, do I assume that [Unknown] means it does not recognise the file system and it is therefore corrupt?
Would fixmbr or fixboot be worth a try?
What do you recommend?
Any recommendations on how I may try recover files from the drive?


A:Windows XP no reboot after System Tool virus - disk corruption?

First thing, go to our Virus and Malware Removal forum, read the UPDATED 8 Step sticky, follow it step by step as given, and on that forum post with the required attached logs.

The reason for this is you could still be infected thus making any any other diagnostic steps virtually useless at this point.

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I think we can now all agree: Microsoft ’s hardline policy on Windows 10’s forced updates is silly. Very silly. Since launching nine days ago Windows Update has sent out an unstable graphics driver which switched off monitors, a buggy security patch which corrupted Windows Explorer and there are now a number of reports that a third update is causing Window 10 machines to crash over and over again…
The patch in question is KB3081424 (ironically enough a roll-up of bug fixes) and during its update process affected users find it fails and triggers the message: “We couldn’t complete the updates, undoing the changes.” Undoing them results in a mandatory system reboot, but as soon as the user logs back on Windows 10’s update process kicks in and tries to install KB3081424 again.
I’m sure you’re way ahead of me here, but since Windows 10 updates cannot be stopped KB3081424 tries to install over and over again which leaves systems caught in endless reboot loops.


A:Windows 10 Forced Updates Causing Endless Crash Loops

KB3081424 installed on my machine 8/5.  I've not had trouble since, but then I turn off the machine most of the time.  MSFT has like 5% of my loyalty left, pending resolution of what follows.  So I don't use the machine.  So the problems others have, should be redressed by MSFT prontito.  Kelly's article is very apt, stronger this time.
So I just had to comment on that article too, to add something to his putative letter at the end, like this (not quite verbatim)...
And please, MSFT, remove the unconstitutional paragraphs 2 and 3 from your Services Agreement.  You are not my country.  You do not have the right to determine whether I'm doing something illegal, immoral or harmful with the software.  My country has that right of determination, since I am a citizen of it, not you.
And please, MSFT, remove your snooping from my computer if I shut off the Privacy Settings. I cannot prove you've really shut it off.  You do not have the right to unreasonable search and seizure even as my own constitution does not grant that right to my own government.  And you are NOT my government.  You sell stuff and I buy it, and it is up to ME not you how I use it.
So long as you persist in this unconstitutional and unconscionable stance, I will no longer buy anything you sell, and will not only boycott Microsoft, but urge others to do so. After all, to do business with you is harmful, and would violate the terms o... Read more

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I installed all but one update which failed (update # 2952664) and now my computer takes much longer to shut down, any ideas.
OK, update , i removed and reinstalled that update and it actually installed without issue but still no difference , somethings  very odd.

A:Latest windows updates (one failure) causing very slow shutdown.

Try startup repair in Advanced Boot Menu by pressing F8 on early splash screen. Then use or proceed with system file checker.

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Hi there,
The following security updates from Microsoft on Windows 8.1 OS are causing freezing issues with our application (pop-ups/ modal dialogs). The application is a .NET 3.5 Windows forms application.
KB Fix - 3168965

KB Fix - 3153199
KB Fix - 3161664

We found that the issue is caused by the security update for kernel mode drivers that are updating the following file - Win32k.sys - Any update to this file on or after May 10, 2016 through Windows Automatic update is causing the problem.

Our clients do not agree to turn off the automatic windows updates.
Is it possible to setup a GPO to change the Windows Update settings for all PCs in the domain to stop all the new updates to the file Win32k.sys?

Is Microsoft aware of this issue & is there a plan to provide a resolution to this issue in terms of a future KB fix?

Thanks & Regards,

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Ive been looking around on other forums and had suddenly spotted this.

The updates that came through yesturday, i believe there are 7 of them:

Security update: KB978601
" ": KB979309
" ": KB979683
" ": KB980232
" ": KB981332
Windows malicious software removeable tool April 2010: KB890830
Update for office system 2007: KB981715

Ever since the installation of these updates i had gotten:

"Bios is not ACPI Compatible" BSOD (never EVER had this before)
0x0802 error about 3 times
Something about bad_pool_something something
Then the wireless got knocked offline.

Before i give any further information, i would like to know if any of you tech guys or if anyone else has experienced such issues from yesturdays updates?

I have system restored back to the point BEFORE the 7 updates were installed...and so far so good, had no issues what so over, internet fine, HDD's fine, system stability fine, etc.

Could it be possible the updates has caused random BSOD loops...AGAIN like it did back in febuary of this year with dodgey updates?

Or is this a sheer co-incidence? lol, so far it seems to not be, as i repeat, system stability is currently optimal.

The updates have currently again been downloaded...but i dont DARE install them again just in case ><!

Thanks in advance for any clarification, I will provide more system and error specific detail, should that be required :).

A:April 15 2010 Windows 7 updates, causing random BSOD loops...again?

Hi -

I myself have not experienced such, but have seen a few threads similar in nature related to Security Windows Updates.

Run through the steps in this post, specifically the Windows Updates Readiness Tool -


I would also suggest that you re-validate your OS installation at the Microsoft WGA site.

WGA --> www.microsoft.com/genuine

Be sure to validate the OS and Office, if applicable.

Although I am not a big believer in coincidences, I find the troubles you are having and the date of April 15 to be just that. :)

Filing extensions are available to both you and Microsoft if need be!

Regards. . .



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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.06GHz, x86 Family 15 Model 4 Stepping 9
Processor Count: 2
RAM: 2046 Mb
Graphics Card: NVIDIA GeForce 7300 LE, 256 Mb
Hard Drives: C: Total - 234448 MB, Free - 143547 MB; D: Total - 4016 MB, Free - 1640 MB;
Motherboard: Micro Star International, MS-7248R
Antivirus: AVG Anti-Virus Free Edition 2011, Updated: Yes, On-Demand Scanner: Enabled

Hello this is driving me nuts.
The software was set for automatic download and install updates.
One day the P.C. would not shut down or restart If I click on closedown or restart nothing happens.
I could system restore to a point before updates but on restart the system would automatically download offending updates ready to install. I could use option to switch off computer without installing offending updates but obviously this is not a viable longterm solution.
With messing about with things trying to fix, I seem to have lost all system restore points earlier than a couple of days ago. At this restore point the updates are downloaded ready but not actually installed.
I have been led to believe that you cannot get rid of the updates without installing them. If I install them the damage is done and if I manually uninstall updates using control panel/ uninstall it does not undo the damage I think you have to restart the computer to complete uninstall which I cannot do because of th... Read more

A:Solved: Windows updates installing automatically and causing problem with shut down

Hi Dave, welcome to TSG.

First of all, you don't say how you know for sure that it is the updates causing this problem. Could it just be coincidence that the problem ocurred at that particular time?

Press the Windows + R keys and in the run box type or copy/paste sfc /scannow (note the space between sfc and /scannow)

Click ok or press enter.

This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem.

You may be prompted to insert your Windows CD/DVD, please do so.

If that doesn't work;

It may be that you are infected.

Please download HijackThis:
Please go here to download HijackThis.

Save the HijackThis.exe file to your desktop.
Double-click the HijackThis.exe file on your desktop to launch the program. If you get a security warning asking if you want to run this software because the publisher couldn't be verified click on Run to allow it.
Click on the Scan button. The scan will not take long and when it's finished the resulting log will open automatically in Notepad.
Save the log file to your desktop. Copy and paste the contents of the log in your post.
Please do not fix anything with HijackThis unless you are instructed to do so. Most of what appears in the log will be harmless and/or necessary..

Also, please note that, even if I see signs of infection in your log, I am not qualified to offer advice regarding malware remov... Read more

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I've tried system restore and got this message:
Windows detected file system corruption on OS (C:). You must check disk for errors before it can be restored.). So down below of that message, there's a link which says ''Check the disk for errors''. So I clicked on it, and then it says ''Windows can't check disk while in use, do you want to check for hard disk errors the next time you start your computer?''. So I agree to it by clicking ''Schedule disk check''. So then I restart my computer & and it does nothing at all. I wanted to try system retore because theres this pop-up that keeps accuring on my Internet screen (Google Crome,Internet Explore) that says ''Please Install Flash Player Pro To Continue'', and saying that It's outdated. But when I did try to install it, It wouldn't let me. Comes to find out, I THINK (Idk) it's like some type of virus. But I was just wondering on why my computer wont allow me to restore now? What should I do??

My computer: Desk Top (Windows 7) Hp S1933
(I'm super slow when it comes to computers, so please bear with me!)

A:Error: "Windows detected file system corruption on OS (C:). You must check disk for e

Hi, go to start search and type, cmd, right click on the returned cmd.exe and select "run as administrator" at the command prompt copy paste the following:-

reg query "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager" > 0 & notepad 0

press enter, please post the notepad outcome here.

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Something in the latest batch of updates (Image Attached) has resulted in file corruption as detected when running Sfc /scannow. The corruption is repaired but the same message reappears every time it is run. I have restored to just prior to installing the updates and do not have any corruption. I will reinstall updates a couple at a time to determine the culprit. This has happened on both my PC's.

Has anyone else experienced this problem?

A:File Corruption From Latest Batch of Updates

Yeah, so far I've narrowed it down to one or more in this group,

I got tired of running SFC's earlier, but it comes back clear with those uninstalled.

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Hi everyone,

Just before I start, I thought i'd mention that this is a sort of last resort so hopefully someone on here has more knowledge than the people who have already looked into this issue. OK....

I've got a custom built gaming pc which was running windows 7, ran perfectly for around 2 years, got offered the free upgrade to windows 10 so obviously took it..

It was around a month after the install that my computer cut off and restarted on its own, which I thought nothing of, possibly a program crashed and caused a cut-off or something. So that was that, it came back on and it was fine, for another month...

After the 2nd cut out (2 months after upgrade to windows 10) I then took it to my local computer shop, mentioned that its been cutting out ever since upgrade, and they tested the CPU, RAM etc with 3DMARK and results came back fine, and the problem is aswell that it never cut out whilst in their hands.
After being told theres nothing wrong with the hardware, they said to monitor the problem and keep them updated.

6 months down the line...

Cut outs are now happening intermittently, it can be on for 10 mins and cut out, and it can stay on for hours and cut out, but are obviously doing it a lot more frequently than at first. So I decided to try another computer shop to check the hardware, so they disassembled the computer, tested every component, and put it back together, again reported no faults with hardware. They reported that the copy of windows 10 ... Read more

A:Windows 10 causing system crashes

Well if you want to see your product key, here is the link, download the program, it will show you all your product keys for Windows.

Once you find yours, write them down..... If you want to do a clean install, we have tutorials here to help you thur this process.

You could try to a repair install before trying to do a clean install......here is a link for this process
Repair Install Windows 10 with an In-place Upgrade

And if you decide to do a clean install here is how.
Windows 10 - Clean Install

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