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Backlit Keyboard Stopped working in my Dell XPS 13 Ultra

Q: Backlit Keyboard Stopped working in my Dell XPS 13 Ultra

I've had this laptop two weeks now and the backlit keyboard has just stopped working. According to Quickset, it is "on" and I've toggled between using the Ambient Light Sensor and not but to no avail. The backlight was working fine up until this morning and now just seems dead in the water. I've restarted the computer a few times but no luck.

RELEVANCY SCORE 200
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A: Backlit Keyboard Stopped working in my Dell XPS 13 Ultra

Dinman127263
When you start the notebook and before Windows loads does the keyboard light up? You can also check in safemode, start the system while tapping F8 and choose safemode. Log on to Windows, at any time in this process is the backlit on? If not then there is likely a problem.
If you aren't able to get the backlit on anymore no matter what you try please shoot me a private message. On the Private message please include your name, address, phone number and the service tag of the notebook. I will be happy to research possible service options. If I can't help personally, I can certainly get you in contact with someone that can.
TB

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RELEVANCY SCORE 89.2

Hello!I've been using my Latitude E6410 for a few years now and it's by far the best laptop I've ever had.Recently, my backlit keyboard stopped working. It's something that you don't appreciate enough until you lose it... :) So I got a new backlit keyboard for it and installed it, but it still doesn't work.I wonder if it could be a problem that's unrelated to the keyboard itself - maybe some motherboard issue / bios bug / whatever. Or maybe the new keyboard I got has its backlit feature broken.Any ideas?Please note it's been my computer for a while now, so I know all about how to activate it (alt+right arrow / bios setting). also note that it doesn't work even before the OS loads, where it used to work perfectly earlier.Thank you very much!

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RELEVANCY SCORE 88.4

I've tried downloading the latest bios and resetting the keyboard options in OMEN CONTROL as well as pressing the F5 button but nothing works.  The speaker lights are working fine and can still be customized through CONTROL however the rest of the keyboard won't light up regardless of whatever color or zones I choose through OMEN.  I've read in the forum that other users have had this problem after a bios update and clicking th F5 has worked for some users but it still has not for me.  My laptop just fell out of the one year warranty and it would be disheartening to lose the ability of a backlit keyboard for a $2000 laptop just because of a bios update.  Any advice is appreciated! Thanks!

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RELEVANCY SCORE 88.4

Hello, I've followed all of the steps outlined on this Lenovo support page ...all except for System Restore. Before I look into doing that, has anyone found any other solution? It seems that the backlit keyboard on my Yoga 900-13ISK stopped working after an update, and it's been a few months now, so I might have to restore back pretty far and would like to avoid it.

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RELEVANCY SCORE 88.4

My Notebook 9 Spin's backlit keyboard has stopped working.  It turns-on while booting, so the lights work.  My windows and Lenovo updates are current.  I did not update prior to the failure, and was operating fine post all updates.  I don't want to update the BIOS because it could damage my machine.  Any thoughts? OS Name Microsoft Windows 10 HomeVersion 10.0.16299 Build 16299Other OS Description Not AvailableOS Manufacturer Microsoft CorporationSystem Name DESKTOP-V7QU3PMSystem Manufacturer SAMSUNG ELECTRONICS CO., LTD.System Model 940X3LSystem Type x64-based PCSystem SKU ATIV A5A5-A5A5-A5A5-A5A5-A5A5-A5A5Processor Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz, 2592 Mhz, 2 Core(s), 4 Logical Processor(s)BIOS Version/Date American Megatrends Inc. P09AFD.054.161116.PS, 11/16/2016

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RELEVANCY SCORE 86

I have a new Dell XPS 13 Linux edition (this one) and immediately installed Linux Mint 18 on it, wiping the Ubuntu 14.04 which was shipped with the it.
I am really confident with it, only the backlight for the keyboard is not working. I have a keyboard light symbol on my F10 key but when I press it, nothing happens. All other features and all other media controls/media keys/screen brightness keys work. When clicking the battery icon in the Linux Mint taskbar, I see 2 controls, one for the keyboard lights brightness and one for the screen brightness. When I drag those bars, only the screen brightness is working again.
I also see the settings in /sys/class/leds/dell\:\:kbd_backlight/ (I think that's the config folder for it). The brightness file in this directory contains "1", so as I understand this correctly, this should theoretically work.
As I noted before I immediately installed Linux Mint on it, so I can't say whether it worked before. And this is really the only thing which is not working on the laptop.
I have obviously checked that my ultrabook has backlights with the product number on its back.
Do you have some tips so I can get this to work? Thanks in advance!

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RELEVANCY SCORE 84.4

I have tried searching everywhere and can't seem to find any solution to this problem.  Recently, I ordered a backlit keyboard for my Dell E5440 laptop. I installed it just fine and the backlight works, but the pointstick in the middle of the keyboard is not functioning.  I have installed Dell System Manager to control the backlit settings but I can't find anything about how to make the point stick work.  Does anyone know how I can fix this issue?  Thank you in advance. 

A:Dell E5440 Backlit Keyboard-Pointstick Not working!!

Did you ever get this resolved because I am having the exact same issue. Had unlit keyboard and replaced with lit keyboard, and the pointstick does not work.

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RELEVANCY SCORE 84.4

I bought a computer from the Dell Outlet that was dead on arrival. I sent it to the repair depot and they put a new motherboard (5RY82 - Motherboard) and video card (YM9KW - Graphics Card) in it then sent it back to me. I powered it up and everything worked except for the backlit keyboard. I called and Dell Support sent me a replacement backlit keyboard that I swapped in and the replacement does not light up either. I called Dell Support again and they sent me another backlit keyboard that also did not work. I don't know what to do at this point and could really use some help from a Dell Tech.

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RELEVANCY SCORE 81.6

Hi, I need some help on finding out whether it is possible to replace my current non-backlit keyboard with a backlit one. (Dell Latitude 3150, service tag:<Service Tag removed> and I have no idea if my laptop supports it)
Thanks in advance!

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RELEVANCY SCORE 81.6

I recently bought a 7559 laptop from a Dell certified re seller of refurbished laptops. I didn't get the backlit version but i regret that now.

I see I can buy the backlit board on numerous sites, but im unsure if the connectors are  on my model ready for me to connect it to :(

Any ideas if my NON backlit model with accept a backlit board?

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RELEVANCY SCORE 74.4

"The device cannot start" (Code 10), a totally worthless and uninformative error message.
STATUS_DEVICE_POWER_FAILURE   I replaced the batteries and still get this message.
The driver is up to date; I checked for new drivers. Windows troubleshooting is absolutely worthless, and I could not find relevant information with a Google search.

A:Dell Bluetooth Keyboard stopped working

Try uninstalling it in Device Manager. Reboot and let Windows rediscover it. 
Search for the error message--lots of hits about this including hardware failure.

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RELEVANCY SCORE 74.4

i tried re-starting and that didn't help.
no response from ANY keys
its an older laptop, probably about 1998

and other suggestions on remedies to try????
 

A:Keyboard stopped working on DELL laptop

Hi, I think the onboard keypad can be disabled> if you use the Dell support online, that might tell you...to sogn in, you have to make an account if you do not have one, .you type in the Service Tag ID (it is usually underneath the laptop, or on a sticker somewhere) and it will tell you basic info about the system. What you want to read tho....is in the user guide, for anything about the keypad/keyboard....there is usually a way to disable this to use a separate, full sized regular keyboard. The setting would probably be in the BIOS....check to make sure exactly what to look for and how to reenable your laptop keyboard.
 

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RELEVANCY SCORE 74.4

I was in the middle of making a Presentation in Powerpoint when I went to edit a slide the cursor no longer responded to my keystrokes, when i closed the program I found my cursor/keyboard strokes would not work anywhere in other program or on the internet making my computer useless. Please help!!

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RELEVANCY SCORE 73.6

My backlit kayboard worked for many years.  I know how to turn it off and on.  I have not made any configuration changes to my machine when the backlight stopped working.  There were a couple of times when all i had to do was hit the f5 key a couple of times for it to come on.  Now it does nothing.  Any help with this matter would be greatly appreciated. Chuck

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RELEVANCY SCORE 73.6

Hi I have a Dell Inspiron 1750 Laptop and the keyboard has stopped working.  It's not the whole keyboard, just certain keys, and it means that I cannot log into my laptop.  I want to buy a replacement keyboard, but am concerned about getting one off ebay or similar and finding that it's a rip off!  Can I purchase one through Dell and could I get a price please?  I have tried to find one on your site, but can't.  Many thanks Kaye

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RELEVANCY SCORE 73.6

About 4 days ago, my laptop keyboard randomly stopped working. I have never had issues with it in all 4ish years of owning this laptop, I did not drop it recently, spill a drink on it, etc. I was able to log into my computer perfectly fine but then after that it just completely stopped working. I was able to pull up the touch keyboard and I noticed that every time I'd turn caps lock on on the touch keyboard the light would light up on my actual laptop keyboard. That was the only sign of life coming from the keyboard and even that I could only control from the touchscreen keyboard. After that I searched around on the internet for a bit and tried these things:1) made sure I had the latest BIOS update (went through dell and downloaded the most recent driver for it)2) I tried cleaning the keyboard and removing/reconnecting it to the laptop. 3) I tried restoring my laptop to a previous version from about a week ago, before the most recent update since this problem started happening.4) I messed around with the sticky keys, languages settings, etc. None of it worked5) I uninstalled the keyboard drivers, turned off my laptop, and let windows reinstall it. Something I saw as a common fix online 6) I went through the dell online support program they have. I ran a couple tests for the whole computer and the only one that came out as not being fine was the keyboard one. This was the result: https://gyazo.com/68a32c0a1d7b0e53768e085e233f02c4really didnt help at all exce... Read more

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RELEVANCY SCORE 72.8

Hey all!
 
My keyboard backlight was working fine but then one day it just stopped.
I've pushed f10 and fn + f10 doesn't give any feedback
 
I've gone to the Windows mobility center and made sure things are fine there but still no feedback.
When i push the f10 key the setting in windows mobility center changes but it shows no light on the keyboard

But the CAPS LOCK Light and back light works  
Apart from that nothing else
 
Tried restarting also no feedback from the lights
Also could it have been a recent update that might've caused this?
Is there a driver for this?
 
Please Help

A:Keyboard Backlight Stopped working Dell Inspiron 7000 13

Does the keyboard backlight come on when the system is powered up?  If it does, you may have a software issue.
If it does not, you have a hardware problem.  
First thing to check is that the backlight cable is firmly connected to the system board (this will require removing the keyboard to check).

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RELEVANCY SCORE 72.8

Hello everyone ! 
My keyboard backlight was working fine since I bought the laptop , but then one day it just stopped working.
I've pushing F10 as always to turn on the light , but nothing happensI've gone to windows mobility to see if there is something to do , but the keyboard back light options are not there, and the CAPS LOCK light is always working , I don't understand ? 
Please if you can help me out with this , because I need this feature considering that I'll my work is at night.

Thanks

A:KeyBoard Backlight stopped working - DELL INSPIRON 15 3542

Check your BIOS settings to see if you can configure backlight illumination there.  And if you haven't already, try Fn+F10 rather than just F10 in case you changed your Function lock so that the F keys act as F keys by default rather than performing the function shown on their icons.

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RELEVANCY SCORE 71.2

Hey all,
Before begining to explain how it got fixed it, please get to know what was wrong first. Here's the text of the original blog I posted months ago: 

Dear all,                                                             
These (MJU7NHY6) keys in my laptop dell (Inspiron 11-3000 series) keyboard stopped working this May 13. They wouldn’t function unless pressed so hard.
The onscreen keyboard is working fine. I updated the keyboards driver but it didn’t help. I’m sure that no liquid was spilled over the keyboard. Maintenance shops where seem they can’t help. Some said would give it a try but that there’s a chance it may screw up the whole. Please advise what to do. Enclosed is a snapshot of the keys in questions.
I appreciate your advice.
Best

Here's the fix: Please note that I'm not an expert in whatever has to do with laptop and my suggestion here, however crazy it sounds, shouldn't be taken for granted. So, here's how it was fixed. I was carrying my laptop while switched off with the lid closed the other day in hand while heading to my bedroom when the laptop accidentally fell to the ground (some 8-10 feet long).... Read more

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RELEVANCY SCORE 71.2

I was playing a video game on my laptop around 4:30, when the keyboard suddenly stopped working. The mouse still functioned, so I tried clicking around to see if it was just a problem with the game. Then at 4:32, the mouse stopped working, too. I decided to try turning it off, but neither holding nor pressing the power button worked, so I unplugged the laptop from the charger and left it to run out of power on it's own. At 4:35, the display froze. I know this, because up until then the clock was still working. Currently, the vent fan is still running, and the screen is frozen. No keyboard buttons work, and neither the built-in trackpad nor an HDMI mouse is working.  Is there anything I can do to fix this, or do I need to send it in?The laptop was a brand new Dell Inspiron 15 7000 Series, with Nvidia GeForce GTX and an Intel Core i7.

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RELEVANCY SCORE 70.4

Hi. i have bought a dell 14 5447 laptop several years ago and has no backlit. is there any compatible keyboard for my laptop that has backlit? where can i buy them? the original one pls. im in indonesia

if i buy at e buy or amazon im afraid it is not original. and i dont wanna that. thanks. appreciate ur help

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RELEVANCY SCORE 70.4

Just reset Windows 10 after a bad "update". When I reboot my laptop on the Dell Screen and in bios my keyboard is bright as can be.  As soon as it boots into Windows 10 the backlight disappears and won't come back on at all.  I tried the Windows Mobility settings and there is no option for the backlight. I tried the FN + F10 toggle and all of the other toggles possible but none are working.  I updated all of the drivers and still can't get the backlight to come back on.  Any help is appreciated. 

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RELEVANCY SCORE 70

Hello everyone i hope you are having a nice day! I have an ideapad z510 , i just opened it for a usualy dust cleaning , i have been doing this for long time and never had problems with anything, untill today, after i finish closing the laptop, i trun it on and i notice that the lights of the keyaboards are not working anymore, only the caps and Num lock are working. I tried pressing Fn+Space nothing happens. The lights are okay because when i just start the laptop all the keyboard lights flash on like usual. I checked if the Fn key is working by trying to use Fn+F12/F10 ... and yes it works, also the space key works just fine, i don't know what happened ,it's like the backlit is switched off and that i have to enable it from setting or something.  I appreciate all the reply's. Thanks in advance.

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RELEVANCY SCORE 69.6

My laptop doesnt have a backlit keyboard....Can i install a backlit keyboard on my dell inspiron n5559? & Also can i use the backlit keyboard of dell n5555/n5558???
Processor-Intel core i3 6th gen
ram-8gb ddr3

A:DELL INSPIRON 15 N5559 BACKLIT KEYBOARD

My keyboard doesn't have backlit.....Can i install backlit keyboard on my dell inspiron 15 N5559????& Also does the backlit keyboard of N5555/N5558 will work on my laptop????
processor-INTEL CORE i3 6th gen
RAM-8GB DDR3
HDD-1TB

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RELEVANCY SCORE 69.6

Hi All,My Dell Inspiron 15 5567 just arrived today. I thought that it has a backlit keyboard but it says non-backlit keyboard when I saw the configuration.Is there any way that I will be able to have a backlit keyboard for my laptop?
Thanks!

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RELEVANCY SCORE 69.6

Hello Everyone!I bought an open box Dell Latitude E5470 today at a very cheap price. Unfortunately this laptop had a non backlit keyboard and a TN (1600 x 900) panel but it had the much needed 6300HQ, so I went ahead and bought it thinking that I can always buy a backlit keyboard later from aliexpress. I looked at aliexpress again today and noticed something I had overlooked before purchasing the laptop and that is that all backlit keyboards available for E5470 have a different shape thanks to the two stupid top mouse buttons that are not present in my variant of E5470. I now have to find a new top panel with frame that has the cutout for those two extra mouse buttons. This is a nasty situation for me as I am not even sure if the required top panel will be compatible with my variant of E5470. Any advise on what I should do?

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RELEVANCY SCORE 69.6

I recently purchase a Dell Laptop 15 3558, awesome deal touchscreen and many additions. Only thing it didnt have was a backlit keyboard, so I went and purchased a (refundable) non-Dell backlit keyboard on Amazon.
I know a backlit keyboard has 2 connections, one for data and one for the light. When I opened up my laptop the light connector had something plugged in (not sure what). I went ahead and disconnected it and plugged in my new non-dell backlit keyboard...here is what happened.
1- Key board lit up and worked.
2- Back lIght never shuts off, even when you shut down its always lit. (The Windows Mobility Center doesnt even have a keyboard light feature.)
3- Laptop will not restart unless I unplug and replug the laptop in again.
Any ideas whats going on ?
Lastly, Does Dell make a backlit keyboard that would be compatible?

A:Purchased Non-Dell Backlit Keyboard - having issues

Hi MOEMAYA,
This system model is not designed to support a backlit keyboard and hence there are no backlit on /off toggle function keys as seen on other models - see the specifications here - http://dell.to/2gryrMy
Does the backlit stay on when the system is powered off and the power adapter disconnected?
Update the BIOS - http://dell.to/2h6A06p - restart the system and check.
If the issue is not resolved, then I would suspect an issue with the keyboard installed. 
In that case you would need to reinstall the original Dell OEM keyboard on the machine.
Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 69.6

Hey guys, I just had a Dell Inspiron 15 5559 delivered to me yesterday and I noticed there wasn't a backlit keyboard installed. At first, I thought it was just off, but after looking around this site and doing some research to first make sure I wasn't just not able to turn it on, I've arrived to this conclusion. 
I've tried doing Fn + F10. I've tried Ctrl + F10. I've tried going to Mobility Center and changing multimedia/function key.I also have all my drivers updated and made completely sure everything was updated in case it was just a software issue. I also updated BIOS and went there and checked if I could change keyboard settings there; no luck.
The thing is, my laptop is the touch model and to the extent of my knowledge, all touch models are equipped with a backlit keyboard. So what's going on...? Do I have to pay out another $50 for a backlit keyboard?
Thanks for taking the time to read this.

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RELEVANCY SCORE 69.6

Hi Everyone,
I recently just purchased a Dell Inspiron Gaming 7567 and I mistakenly purchased it without a back lit keyboard. Returning the laptop is currently not an option. I was wondering, is it possible for me to replace the none back-lit keyboard with the back lit equivalent for the device and for it to be full functional (i.e. a fully working keyboard + toggle-able back lit keys), or will replacing the part just yield me another keyboard without a back lighting. Minor inconvenience, however I would be extremely happy if I could change that on my laptop. I hoping someone has the answer.

 

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RELEVANCY SCORE 68.8

This happen after I sent my laptop to repair shop to check crack on my hinge cover.I have try everything that suggested on this forum and others.  The backlit keyboard worked before. Now I can't get the backlit keyboard to work.Normally I just click F5 or FN+F5, but neither now works.Every other function work just fine. Is there something I could do to get the backlit keyboard to work again? Thanks in advance,

A:Backlit Keyboard Not Working

As we have properly understood your  issue can you please help us with the error message you are getting while we proceed further ! Nitin singh guleria

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RELEVANCY SCORE 68.8

After installing an ssd recently, the backlighting on my keyboard no longer works. Every other button on the keyboard works normally, including the other built in function keys like mute, brightness, etc. I might have messed up some connection, but I didn't take the keyboard off at all to install the ssd, which was installed without issue itself. Another thought is that it might be a driver, since its a fresh drive and windows install. I don't really know what to look for though, so any thoughts you might have to help would be appreciated.

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RELEVANCY SCORE 68.8

Hello everybody, just purchased a Z50-70 and am pleased so far.However, the A**zon product specifications stated it would have a backlit keyboard (bought the 59424714). Up to now I have not been able to switch it on (Fn+space doesn't work) and/ or find any settings for it. Can anybody help? Thanks in advance!

A:Z50-70 backlit keyboard not working

Make sure all drivers are installed and up to date, also check bios settings just to double check everything is ok in there.




Lenovo y510p - Intel Quad-core 4th gen i7-4700MQ @3.40Ghz - 16GB RAM - 1TB HDD 8GB SSD - 1080p FHD - Nvidia 755m SLI

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RELEVANCY SCORE 68.8

I just received my thinkpad P71 yesterday and I'm using it right now. Immediately off the bat, I removed the Hard drive in favor of a far better one. I'm curious to know does the keyboard require any special drivers for the backlit keyboard to work? I assume that it works similiarly to the W541 Backlit keyboard in which I hit Fn + Space Bar, it should work right? Well, currently it is not working. Keep in mind that this is on a Fresh install of Windows, does it need drivers to work? Thanks!

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RELEVANCY SCORE 68.8

I have HP ENVY x360 - 15-u437clserial number: 5CD6082QWJwindows 10 x64 When I click f5 nothing happens . The rest of the function keys are working properly.  Factory reset Does not help what is the problem?

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RELEVANCY SCORE 68.8

Only 3 lights on backlit keyboard are working: Volume on/off, wifi on/off, and backlighting button on/off. Is there a way to troubleshoot software and hardware issues related to this problem? Or does this require replacing the keyboard all together. The keyboard is in mint condition so very frustrating

A:backlit keyboard not working

Hi @Ruxpin,I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the backlit keyboard. I will be glad to help you. Please look at this Microsoft link  Backlight keyboard not working with windows 10 upgrade from 8.1. Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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RELEVANCY SCORE 68

Hello I am having issues with my HP ENVY x2 - 13-j000na (ENERGY STAR). The keyboard will only work when attached to the screen in a very specific position. Changing the angle of the screen results ini it disconnecting and being unable to reconnect. When not attached to the screen it will not work at all.I still have warranty and would really like this sorted ASAP as it is incredibly annoying. I've tried all the recommendations of updating BIOS and drivers etc and still nothing. Can anyone help? Thanks.

A:Backlit bluetooth keyboard not working

It's a hardware issue and is going to have to be addressed by making a warranty claim. There is no adjustment or quick setting fix we can provide. 

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RELEVANCY SCORE 68

T560 backlit keyboard cannot be turned on as usual with physical button (Fn + Spacebar)

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RELEVANCY SCORE 68

hi ,i have a lenovo thinkpad t470 and it has the backlit keyboard function on it i can see it in the space bar (light icon) but when i click fn+space bar i can see nothing lightning even at startup im running windows 10 i have tried to install all the drivers any solution ?

A:T470 backlit keyboard not working

No drivers are needed.  If you have a backlit keybiard and it doesn't light, you have a defective keyboard.

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RELEVANCY SCORE 68

Hi,

I have a Latitude E5570. It did not come with a backlit keyboard. I purchased a dell laptop keyboard with backlit function. Installed it fine (noticed the extra ribbon cable that I assume is for the power for the backlight.

The F10 key includes the FN icon to enable backlight. But it is not working. Checking the bios, there is no setting as per the manual to enable the backlight. There are the two settings for how long before it times out either on AC or battery though.

Does anyone have any ideas? Is there a dell software I can install on windows 7 to enable this?

Thanks!

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RELEVANCY SCORE 68

Backlit keyboard not working. I've tried alt-fn-f5, shift-fn-f5. Nothing works. Thanks

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RELEVANCY SCORE 68

Hello..

I have the S50-B-15P model with Windows 10 installed. I never checked if the backlit keyboard worked on Windows 8.1, as soon as I got it I upgraded to Windows 10.

I have installed all the drivers from the Toshiba Windows 10 upgrade page however as before the keyboard works just not backlit!
I opened the eco utility software and checked for the keyboard backlit settings under eco mode however it does not exist and no setting exists in the BIOS either.The keyboard does have the symbol to enable the backlit function on the Z key however pressing FN + Z does nothing.

Does anybody have any ideas on how to fix this? Does the keyboard even have this function or is it faulty?

Thanks, Craig

A:Satellite S50-B-15P backlit keyboard not working

I have the same problem as its with you
my laptop is Satellite S50T-B1391 which is new just 4 days I check every thing like you Fn+Z is not working the bios is new version and nothing is there also nothing about backlit in eco utility app

I check it in win 8.1 before upgrading and win 10 all have the same problem

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RELEVANCY SCORE 68

I just received my new XPS 13 9350 and the backlit keyboard never worked.. the only light i can see is from the caps lock...
I've no idea whether this is a hardware problem or just some driver problem...
I've tried the BIOS setting but nothing changed. And the Windows Mobility Center didn't show anything about keyboard backlight..

A:xps 13 9350 keyboard backlit not working...

Hi,
Thank you for writing to us! You can use the F6 key combination to enable or disable backlight.

Hoping this helps!
Regards,

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RELEVANCY SCORE 68

I have recently replaced my laptop's bezel. Since then backlit is not working even though the settings are correct. Could this issue be due to bezel replacement. If yes, please suggest how to resolve it

A:backlit keyboard not working- XPS 15 L502

I assume that removed both the keyboard and palm rest first to remove the LCD assembly and finally the LCD bezel. I would go back and check the keyboard and make sure that both the keyboard data and back lite cables are connected correctly. The manual doesn't show a back lit keyboard, but on back lit keyboards there are two cables that will need to be connected. 
TB

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RELEVANCY SCORE 68

Dear colleagues
On my laptop above, I have just installed a new backlit keyboard to replace the old (non-backlit) keyboard. 
The good news is that the backlighting works perfectly.
Once the laptop has been placed on the docking station, one can still type with the new keyboard. However with it on the docking station the backlighting is not working at all. Whatever I do; with it on the docking station there is no backlighting. As soon as I release it from the docking station the backlighting is operational again.
Please does anyone have similar issue with solution or can anyone provide some advice or solution. I would like to be able to use it on the docking station with backlighting operational
With thanks, 
Ian

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RELEVANCY SCORE 68

Hey!I ordered Dell Inspiron 5567 laptop from my local retailer and it did not have backlit keyboard. I have seen the same model with backlit keyboard in Dell's official page. So I was wondering that if I order new backlit keyboard from ebay is it possible to replace it. The main question is does every model of inspiron 5567 has a backlit keyboard connector. If it is possible, is there a manual how to do it?
Thanks in advance!

A:Replacing Dell Inspiron 5567 non-backlit keyboard with backlitted on

The connector will be there.  That said, this model is one of the growing number where replacing just the keyboard is far from a trivial exercise -- the keyboard, touchpad and palmrest are essentially a single, partially glued together assembly designed to be replaced as a single unit.
www.parts-people.com/index.php
The service manual details the replacement process for the palmrest assembly -- but not just the keyboard, which isn't designed to be replaced separately.
www.dell.com/.../Removing-the-memory-modules

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RELEVANCY SCORE 67.6

First of all the support section on Lenovos website must be the most confusing I've ever experienced. I can't find anywhere to send a simple email asking a question. When I enter my product serial at http://support.lenovo.com/ I cant use either email or chat because for some reason those options are not available for my product!I did try to call them, but they don't understand anything. No technical knowledge. So my last option was to register for this forum and hope someone can help me. (Even the forum didn't seem to be updated as there was no section for my model, ideapad 700, only up to 500) Anyway my question is that my backlit keyboard is not working for my Lenovo 700 15ISKYes I fully understand I have to activate it by Fn + Spacebar. But nothing happens. My spacebar has the symbol for backlit keyboard. I was confused at first because I've read that some configurations of Ideapad 700 15ISK does not have backlit keyboard. My Machine Type Model: 80RU001KMX I have tried updating drivers, bios and windows 10. Nothing helped.One thing that are confusing to me is that in many guides/posts for other Lenovo products I've read. "Lenovo settings" should have an icon for the backlit keyboard, so that you whithin that app/program could activate it. My Lenovo settings app does not have this icon. It has lots of options to configure most of the functions for my ideapad 700, but nowhere in this program can I find anything about backlit ... Read more

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