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Laptop has issues booting - keyboard flashing (Lenovo IdeaPad Flex 2)

Q: Laptop has issues booting - keyboard flashing (Lenovo IdeaPad Flex 2)

Hello, My parents have owned a Lenovo laptop for a couple of years now. However, recently this issue showed up and I wondered whether there is a chance there is a solution to this problem which I could try myself, since the laptop its warranty already expired. If I recall correctly, the model of the laptop is the Lenovo IdeaPad Flex 2, running Windows 10. So here is the issue; the laptop has issues turning on. Oddly enough, it is not a very consistent issue. Eventually, the laptop does turn on. The problem is that this sometimes takes hours, other times the laptop appears to be able to boot instantly as it normally would. I have no idea what affects this. When pressing the power button, the keyboard backlight starts flashing. It does this until the laptop completely boots, and as I said, the amount of time this takes varies. I already tried looking for solutions on different forums, but they usually concern the issue where the keyboard backlight flashed and the laptop simply will not boot at all, which is not the case here, as it eventually does but often it takes a while.Other solutions suggested a certain amount of flashes meant a certain issue or failure. Problem here is that the amount of flashes seem to be random, so it is not as if it just keeps looping a certain amount of flashes as it varies. This leaves me puzzled as to what could be the culprit. I am not sure what to do, especially since I have not owned a Windows-based machine in a while. The issue seems to occurr when the laptop is fully charged as well, and it makes no difference to whether it is connected to an outlet or running on battery power. I am sort of afraid this could be caused by some hardware failure and there is no other option beside getting it repaired, but as it is out of warranty I just wanted to make sure there is no chance I could fix it by myself. Thanks!

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RELEVANCY SCORE 200
Preferred Solution: Laptop has issues booting - keyboard flashing (Lenovo IdeaPad Flex 2)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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RELEVANCY SCORE 90

I recently purchased this laptop and did not spend any time playing on the keyboard prior to the purchase.  I am now regretting this purchase as I cannot understand nor adapt to the right shift key not being in the standard location. Why would Lenovo design a keyboard that would not be conducive to touch typing? I cannot seem to change my 45 years of touch typing experience to accomadate this major change.  It makes no sense.  Is anyone else having this issue and what if anything can be done about it?  

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RELEVANCY SCORE 82.4

Hello everyone. Few days ago my laptop has made some update itself. And now I got few problems. First I noticed that my Google Chrome started to NOT respond. Then I couldn't even open any Folder on my PC. I tried to reset it with 10 second pressing on/off button.But nothing has changed. On the second day when I tried to zoom in on my Touch Screen, noticed that it doesn't work. Neither does keyboard on screen working. I have reinstalled my PC. Waited for half a day.... and it showed ALPS Apoint2k isn't working. I have tried everything. Downloading new drivers from manufacturer, scaning Windows and all that. Today I found out that there is no Tablet PC settings on my laptop anymore. When writing in Windows Search TABLET PC SETTINGS, it comes that " Tablet Buttons are not installed on this computer" "For more information,check the documentation that came with your computer or go to the computer manufacturer's website" Can anyone help me,please?((

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RELEVANCY SCORE 82

My laptop keyboard (Flex 14-Ideapad) not working. When I use wireless keyboard it works in a bizarre way. 
I have tried following :
1) Removed the battery & unplugged laptop. Pressed power button for more than 30 s.
2) Onscreen keyboard working in same bizarre way like wireless keyboard.
3) From Control Panel, selected Ease of Access Centre, than selected Ease of keyboard use & unchecked all check boxes.
4) From login of laptop, selected Ease of access centre & unchecked use of laptop keyboard.
 
All the above things are not working.
Kindly advise.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 81.2

I have Lenovo Flex 4 15 inch laptop and the letter "C" key has fallen out of the keyboard.  How to replace? where to order replancement key?

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RELEVANCY SCORE 80

hello, my lenovo flex that is 1 1/2 old is having issues vertical purple/pink back ground and when you change from page to page the previous page stays burned in pink for a few minutes.  is this the screen going bad?  could it be a bad connection?  thank you  

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RELEVANCY SCORE 79.2

Hello   I have ideapad Y500. For last one month or so my builtin keyboard or keypad is acting. Some times  Numbers they types somethng else, one key writes two numbers.  Some times my "G" key doesn't do any thing....somet times my function keys F1  F2  F3 they don't work for few days.... This happened after an update from microsoft.Please suggest the remedy.... Regards

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RELEVANCY SCORE 79.2

Hello   I have ideapad Y500. For last one month or so my builtin keyboard or keypad is acting. Some times  Numbers they types somethng else, one key writes two numbers.  Some times my "G" key doesn't do any thing....somet times my function keys F1  F2  F3 they don't work for few days.... This happened after an update from microsoft.Please suggest the remedy.... Regards

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RELEVANCY SCORE 78.4

I've been using my new Lenovo laptop for 2 weeks now and today it just shut off (screen went black, everything stopped running) suddenly and the battery light was flashing amber. I didn't want to panic too quickly so I just plugged in the battery and waited a while before I tried turning my laptop back on. When I managed to turn it back on, it asked me to wait while it was updating. I quickly googled about the flashing amber light and found people experiencing battery problems. This laptop is still very new so I'm not sure if it would apply to me. Anyway, it's the first time a laptop/computer has suddenly shut off to apparently do updates... So I'm wondering if I should look further into this or brush it off since my laptop is now again up and running.. My laptop is currently still charging, but before it shut off, I didn't see any notifications about running out of batteries.

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RELEVANCY SCORE 75.2

Hello I've been looking here in Bucharest 2 months for a laptop lenovo Z510 and couldn't find. Can anyone assist me please? Thanks 

A:Lenovo laptop keyboard " Ideapad " Type Z510

Hi OMARDAKAR , 
 
Welcome to the Community Forums.
 
Using the part number for your keyboard on your search would allow you to find compatible and available keyboard in your location faster . You may use the parts lookup page to get it (just keep your serial number confidential) that would show your Machine model number and likewise FRU part number for your keyboard. 
 
You can try it match it from the FRU keyboard part number list from the hardware manual (page100-103). 
 
Update us with the Machine model number if needed . 
Hope this help answer your query.
 
Regards

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RELEVANCY SCORE 75.2

Hello I've been looking here in Bucharest 2 months for a laptop lenovo Z510 and couldn't find. Can anyone assist me please? Thanks 

A:Lenovo laptop keyboard " Ideapad " Type Z510

Hi OMARDAKAR , 
 
Welcome to the Community Forums.
 
Using the part number for your keyboard on your search would allow you to find compatible and available keyboard in your location faster . You may use the parts lookup page to get it (just keep your serial number confidential) that would show your Machine model number and likewise FRU part number for your keyboard. 
 
You can try it match it from the FRU keyboard part number list from the hardware manual (page100-103). 
 
Update us with the Machine model number if needed . 
Hope this help answer your query.
 
Regards

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RELEVANCY SCORE 74.4

hi all,i am facing issues with my keyboard as number 4 is getting typed continously and i cant stop it  (number 4 on keyboard not on numberpad). also i am unable to type upper case letters, as once i hold the shift key the cursor travers backwards and stops at the first word. plz helpi have tried below points:i have tried reinstalling windows which didnt work.there is no dust setteled on keyboard.please help.

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RELEVANCY SCORE 73.2

Help, my new LeNOVO IdeaPad Flex 10 crashed and all recovery attempts failed.I need the original product key to download the original Windows 8.1. from Microsoft.Much thanks for any help!! 













Solved!

Go to Solution.

A:LeNOVO IdeaPad Flex 10

Dear Orang
 
welcome in lenovo community 
 
Kindly send us in a private massage your machine serial number . and the error massage you used to get durring the recovery .
 
let us know
 
Thanks
Alaa





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 73.2

Anyone has a tutorial on how to open up an ideapad flex 4 so I can change hard drive?

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RELEVANCY SCORE 73.2

Anyone has a tutorial on how to open up an ideapad flex 4 so I can change hard drive?

A:Lenovo ideapad flex 4

Hello ShotokenThanks for using the Lenovo forums.If you check the hardware manual, that should be able to walk you through how to open it up and what order.
 
You can also find it on the support page: https://support.lenovo.com/de/en
 
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 73.2
RELEVANCY SCORE 72.4

Alright so my fan noise problems was a little different from the last post, so when I first got the laptop I had Zero issues with fan noise, now after about one month of usage and a few updates what felt like all of a sudden, the fan would stay on constantly, and my estimated battery life dropped to 3.5 hrs max. It seemed to be after the bios update, I'm currently doing a factory restore, if it fails where do I move from here?

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RELEVANCY SCORE 72.4

Hi I was wondering if I could add a 2nd 256 gb M.2 SSD to my Flex 5 - 1470?Thanks

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RELEVANCY SCORE 72.4

Hello everyone.I got this laptop since this xmas  include thi webroot security anti virus . I installed it few days ago anf it worked normally. I dont know how it happened today when i turn laptop on,  the laptop is on with black screeen and some words said 100% the system memory tested  ok.  Please see the attach and please do help. Thank you and appriciated alotttttAmy


























IMG_0416.JPG ?718 KB

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RELEVANCY SCORE 72.4

Recently my touchscreen of my laptop stoped working. I reset the laptop and everything, looked for solutions online, but I cant find any solution. Sometimes it worked again out of nowhere. But i prefer that it works all the time. So if anybody has a solution? Thank you in advance!

A:touchscreen Lenovo ideapad flex 14

Same problem here. The touch screen suddenly stopped working this evening. Reinstalled chipset but to no avail.

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RELEVANCY SCORE 72.4

Hi all,I would like to get a stylus that would work well with my computer. I have a Lenovo ideapad FLEX 4.Any suggestions would be great.Thank you,Anon ymous

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RELEVANCY SCORE 72.4

Hi,I have this wierd problem and haven't found answer in any forum yet. when I press some of the buttons of my keyboard I get another keys as well.for example:press 'j' or 'h' and get 'jh' together.press 's' and get '/s'.press 'd' and my window shots down.press 'k' and the touchpad gets disabled. I have already checked if numlck key is enabled, did restart. checked the touch keyboard (which works fine).what might be the problem? 'cause I dont think its hardware problem and i havent spell any fluids on the computer ever. thanks.

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RELEVANCY SCORE 71.6

Hi, since a few weeks i had an issue with my Flex 140D Notebook - the touchscreen doesn't work. What i've done was to uninstall the 3 USB-Devices below the HID-Section and the Touchscreen itself and rebooted the System. I did also an "Reset", see the link below, for the Mainboard but it doesn't fix the problem. Can someone give me a hint ? OS: Win 8.1 Pro Regards Mike http://answers.microsoft.com/en-us/windows/forum/windows_8-tms/touchscreen-not-working-windows-8-len...

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RELEVANCY SCORE 71.6

The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

A:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 71.6

Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

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RELEVANCY SCORE 71.6

After 1 months the guaranted Lenovo IdeaPad FLEX 2 15 ghosting and changing color, Is the display canceled, my collegue both  same model and also have problem.

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RELEVANCY SCORE 71.6

Hi, Lenovo Ideapad Flex 5 - 1570 , i7 , 16GB  laptop's Touchpad scrolls slow and stutters , When I looked for driver it says HID - Compliant mouse. I also searched for correct driver but there is none listed in devices and drivers.Is there any solution to this? I hate it and thinking of returning this powerful machine only because of this. In system information this what is shown Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\WCOM50E8&COL06\5&11E08167&0&0005Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM)Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\ELAN0650&COL01\5&E8D1288&0&0000Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM)Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\VID_046D&PID_C52B&MI_01&COL01\7&E5D3B9D&0&0000Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM) 

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RELEVANCY SCORE 71.6

This morning my laptop touchpad was really slow to respond and then suddenly went away. I restarted and when it came back it was jumping all over the screen. I have now disabled it.Is there a solution tot his, or is it hardware. I have installed the latest touchpad drivers and it has made no difference. Advice? Any solutions?

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RELEVANCY SCORE 71.6

Dear Experts, I was noticing this problem just after my warranty is expired.  My Lenovo Ideapad flex 15 shuts down exactly in every 30 minutes. Here are some clues.Shutdown even when it is in bios, it is not a driver problem. Reset the bios to default but no outcome.Did comprehensive hardware test using Lenovo Solution Center but not showing any issue.All hardware temperature is normal. There was some dust in CPU fan, causing problem to run it smoothly. Removed the dust, now it is running smoothly. But still, I am having this problem.Removed the BIOS battery for the whole night, no outcome.If I put the laptop in sleep(before 30 min) and wake up immediately, I don't see this problem. I suspect this is some hardware or bios firmware issue (i.e probably some internal timer is shutting down laptop and putting the laptop into sleep may reinitialize the timer). Any idea how to resolve this problem? As another try, I want to flash the bios firmware, but I can't find any link in lenovo support center to get bios firmware for Lenovo Ideapad Flex 15.  Any help is highly appreciated. My BIOS version: 8ACN34WW Thanks/Babu  

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RELEVANCY SCORE 71.6

Hi Folks, I bought a Lenovo Ideapad Flex 5 14 81C90004US 2 in 1 PC from the Microsoft Store.  Now I would like to purchase an extra charger for it.  One would think that this would be simple, but being that this is an IBM product, nothing is simple.  I talked to Online Sales on Live chat and they have no clue what I need to order and Google searches are coming back with multiple different chargers The current charger that came with the laptop is 65w, 20v.   The model number is: ADLX65NCC3A.  When I search this model, the charger that shows up in Google results or Amazon results has a USB type end that connects to the laptop.  I have a round pin end. The Part number is: SA10M42747.  When I search this part number, the charger that shows up looks nothing like the charger I have.  I have a old style laptop charger where a three pin connector goes into the wall, the other end goes into a block .  The charger that shows up with that part number has the whole block attaching to the wall using a 2 pin connector. Can anyone please direct me in the right direction. Thanks.

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RELEVANCY SCORE 71.6

Hello All, I've had my Levovo Ideapad for 1.5 years, no problems until recently. Over the past few months when I turn the computer on all I see is a black screen it doesn't go to the Lenovo screen. Sometimes it stays on the black screen for a while and then boots up normally and works fine, sometimes it doesn't go past the black screen. Now the computer doesn't boot past the black screen at all anymore. I've tried the option of taking the battery out and pressing the power button for 30 seconds, that didn't seem to make any difference. Anyone else face this issue and able to fix it somehow? My warranty is over at this point... Thanks

A:Lenovo Ideapad Flex 15 - 20309 - Won't Boot

My Lenovo has a small button next ti the power button. Hold it while turning on your pc. Thats why f8 not working on my laptop. I have been reserching this and nowhere did i see anybody mention this. Hope this helps. I found it just when i thought the laptop was brick. And the touch screen did not work after i did this so its not software. Hope this helps

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RELEVANCY SCORE 71.6

Hi all, my laptop today out of nowhere (while connected and in use) stopped working, first gave "system boot missing" message. And then when i tried to restart, now it s OneKey Recovery page with 2 steps options. I have no idea what to do now.  Please help! 

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RELEVANCY SCORE 71.6

I am selling my laptop and i need to restore the settings and clear all of the data from my laptop. Please help! i cannot find anything on the internet that will help me restore my laptop.

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RELEVANCY SCORE 71.6

I have been using my Ideapad as both a laptop and a tablet and the hinge on the left side had started to crack and the screen is now leaning to the left. Is there any way I can fix this? I looked and it says the limited warranty I have doesn't cover this and I seem to not be able to get the Protection Plan either.

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RELEVANCY SCORE 71.6

Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

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RELEVANCY SCORE 71.6

Hi Folks, I bought a Lenovo Ideapad Flex 5 14 81C90004US 2 in 1 PC from the Microsoft Store.  Now I would like to purchase an extra charger for it.  One would think that this would be simple, but being that this is an IBM product, nothing is simple.  I talked to Online Sales on Live chat and they have no clue what I need to order and Google searches are coming back with multiple different chargers The current charger that came with the laptop is 65w, 20v.   The model number is: ADLX65NCC3A.  When I search this model, the charger that shows up in Google results or Amazon results has a USB type end that connects to the laptop.  I have a round pin end. The Part number is: SA10M42747.  When I search this part number, the charger that shows up looks nothing like the charger I have.  I have a old style laptop charger where a three pin connector goes into the wall, the other end goes into a block .  The charger that shows up with that part number has the whole block attaching to the wall using a 2 pin connector. Can anyone please direct me in the right direction. Thanks.

A:Charger for Lenovo Ideapad Flex 5 14 81C90004US 2 in 1 PC

Hi Enigma2017,
 
Greetings.
 
You can privately message me the serial number or use your SN here on the parts lookup page to get the Lenovo part number. 
 
When I used the model type81C9. it gave me 25 compatible adapters as shown here.
Lenovo part number 01FR051 have Chicony ADLX65NCC3A 20V3.25A RCOO
 
Part sales order : Call: (800) 263-2769 Canada
 
Update us soon as convenient.
 
Regards

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RELEVANCY SCORE 71.6

HiIm from Brazil and I bought a laptop Lenovo Ideapad Flex 4 - 1470, in Washigton DC. However, I had a little accident with my computer and some keys from my keyboard laptop were broken, Id asked some solution from Lenovo support and people has told me that due to I bought in USA I cant have a replacement part her in Brazil. So, how do I get this keybooard to fix my computer? thanks!

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RELEVANCY SCORE 71.6

After one months guaranted Lenovo IdeaPad FLEX 2 ghosting and changing color pink and green. Is the display canceled. And my collegue also bouth with me. It s the same problem.

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RELEVANCY SCORE 71.2

I turned my Lenovo laptop on Friday to see the usual splash Lenovo on start up and then nothing else happened it kept continually doing that and going no further. Just so you know my laptop has no warranty left as I got it last Christmas second hand. I have been looking at demonstration videos on you tube and what I have tried so far is. I plugged in an external usb keyboard and got into bios and checked it was detecting my hard drive and it was. The next step I did was disconnect internal power/ battery and did the hold of the power button for 30 seconds to 1 minute  with the power cord connected only. And it was still doing the same. I then got advised to remove the cmos battery turn on laptop and then back off and put the battery back in. This has also failed to work so now I am looking for help here as I don't know what to do next and am hoping someone here has a different suggestion for me to try and hopefully get my laptop back up and running. Thank you in advance for any help given.

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RELEVANCY SCORE 70.8

Hi everyone. I recently purchased a Lenovo IdeaPad Flex 2 14 for school and general purposes. In general I really like it, but I have noticed that the battery life is not like the 9h (or was it 6h?) that were advertised. I am getting around 2,5-3,5h of battery life, while I'm doing some light tasks like surfing the web. I should also note that this is with power saving mode on. Have I gotten a bad battery or is this basically what I can expect with this product?  You can see the specs in this link: http://www.prisjakt.nu/produkt.php?e=3019464

A:Lenovo IdeaPad Flex 2 14, poor battery life?

I have the same problem. Probably lasts an hour on a full charge. Piece of crap laptop and Lenovo should recall this garbage. I wouldn't recommend any of their products.

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RELEVANCY SCORE 70.8

I have a year old Lenovo Ideapad Flex 4-1470 laptop.  The computer works perfectly, however the touch screen does not work all the time.  Some of the keys on the keyboard won't work, some areas of the screen do not register my finger everytime, etc.  I took it to the place of purchase (Office Max) and they ran a diagnostic check that came up perfect... the computer is working like it should.  I have a warranty on the computer for 3 years trough SquareTrade.  I don't use the touch screen really at all (only use it because it's there), but I'm annoyed that it doesn't work correctly because it's only a year old.  Any suggestions on a fix?  I can't find a calibration reset for the touch screen or any kind of up system reboot.  Any help will be appreciated.

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RELEVANCY SCORE 70.8

I work at a phone and computer repair store, and we have a customer's laptop that is experiencing issues with horizontal lines appearing on the screen randomly. I've taken a look at the motherboard, and there is a component that has fallen off the board, it was rattling around inside the laptop beforehand. I don't know what the component is, or what it controls, so I don't know if it's related to the problem our customer is having. The component is circled in orange, and the pad that it is supposed to be soldered to is also circled. Thanks.

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