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Power button does not shutdown/hibernate/sleep

Q: Power button does not shutdown/hibernate/sleep

Hi, subject already sais it. T440p, Windows 8.1 64 bit: when I go to Control Panel\Hardware and Sound\Power Options\System Settings and choose Choose what the power buttons do, no matter what I chose, pressing the power button has no effect. I always have to grab the mouse or use the keyboard. What's the issue here? Thanks

RELEVANCY SCORE 200
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A: Power button does not shutdown/hibernate/sleep

Hi, I've got the same issue, did you solve it?

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RELEVANCY SCORE 94.8

AOA n Hi

I have found that sleep and hibernate options are disabled with ShutDown Buttons. due to this, when lid is down, my laptop is still working.
Also, when i go to controlPAnel<<Power Options << then ....there is options of "Change settings that are currently unavailable" when i click it, options becomes unvisible. Also in the Power Plan Options...(on the same window/tab), When i click ComboBox for Battery and Plugged in......There are no Options of Sleep or Hibernate, only "Do nothing" and "ShutDown" options are there.

Please help. Thanks in anticipation.

A:Sleep and Hibernate options are disabled with ShutDown Button

1.) Is your laptop up to date with the latest drivers?

See here: Automatically Find HP Updates | HP Support

That website will search your HP laptop for driver updates. Download and install all driver updates found.

2.) Try this as well: Microsoft fix it-enable hibernation

That is a microsoft fix it that will enable hibernation for you.

3.) More information:

Troubleshoot power problems

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RELEVANCY SCORE 92.4

OK I installed SP 2, all the required security patches (before and after) and now I am having problems with hibernate (and an annoyance with standby.)

When I hit the power button, instead of invoking hibernate (as it always did) it shutsdown.

I have reset the power options, and it seems to work once or twice, then it tries to shut down again. I can hibernate by using the Start Menu - turn computer off menu - shift/standby = hibernate. But this bites.

Also I have standby set to not invoke the login screen when it comes out of standby, but just resume (invoking the login interupts some of my music software.) This also does not seem to be impacted by the settings I have in power options.

Help.

A:XP SP2 - hitting power button causes shutdown not hibernate

Two things you have to do.

Set your buttons up in the BIOS to function as you want, if said options exist in the BIOS.
Set up your buttons in the "Power" section of the Control panel.

If that doesn't fix it, post some more.

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RELEVANCY SCORE 88

Hi,

Every time I try to put put my laptop to sleep, hibernate, restart it or shutdown, it stalls for about 10 minutes before giving me a Driver Power State Failure.

Having installed "WhoCrashed" and "Windbg", I was able to determine it was related to "ntkrnlmp.exe", "ndis.sys", "raspppoe.sys" and a vpn driver at one point or another. I "believe" I managed to uninstall the offending vpn driver but of course still overall have the same issue.

This appeared to occur while trying to do a windows update last week but I can't be sure. I presume, there is a out of date or corrupt driver but just can't seem to determine which one.

Many thanks in advance,

Hob

A:Driver Power State Failure on Sleep, Hibernate, Restart or Shutdown

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.
Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

Uninstall Daemon ToolsDownload the SPTD standalone installer and follow these steps:
Double click the executable to open itClick on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.
ONLY install the drivers from your manufacturer!

Please remove your VPN software.

Code:
*** WARNING: Unable to verify timestamp for tap0901.sys
*** ERROR: Module load completed but symbols could not be loaded for tap0901.sys

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RELEVANCY SCORE 88

Hi guys, my new ThinkPad P71 is a few days old.The power button works fine to turn it on from scratch.But when I hit the power button to make it sleep, it doesn't respond to power option configuration for shutdown, sleep, hibernate etc.Am I missing something or is there a Lenovo configuration overriding it? (closing the lid does put it in sleep mode.)Setting attached. Appreciate the help. Thanks,Darren.

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RELEVANCY SCORE 84.4

While I am shutting down my PC, my screen is turning off but my power button is still ON and also my keyboard led's were also kept ON. In order to shutdown completly I am doing it manually by pressing and holding the power button for 5 to 6 sec. I am getting this situation even though, I am turning my PC to sleep. It was not going to sleep, my power button is ON continously, it was not blinking as if in sleep mode. Eventhough I close my lid, it was not going to sleep as per my PC power settings (But my screen is getting OFF. Inorder to wake it up, I again has to manually turn OFF PC my pressing and Holding the power button). I have updated my Intel MEI (Current version - 11.0.0.1157). I have also updated Intel HD Graphics Family.  But I can see no improvement. Please help me out with a solution. 

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RELEVANCY SCORE 84.4

While I am shutting down my PC, my screen is turning off but my power button is still ON and also my keyboard led's were also kept ON. In order to shutdown completly I am doing it manually by pressing and holding the power button for 5 to 6 sec. I am getting this situation even though, I am turning my PC to sleep. It was not going to sleep, my power button is ON continously, it was not blinking as if in sleep mode. Eventhough I close my lid, it was not going to sleep as per my PC power settings (But my screen is getting OFF. Inorder to wake it up, I again has to manually turn OFF PC my pressing and Holding the power button). I have updated my Intel MEI (Current version - 11.0.0.1157). I have also updated Intel HD Graphics Family.  But I can see no improvement. Please help me out with a solution. 

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RELEVANCY SCORE 74

The "sleep" button on my computer keyboard won't effect the hibernate function on my Windows XP Home Edition computer. It worked well until several months ago and then, all of a sudden, it stopped functioning. I can get it to hibernate by using Start-Turn Off Computer-Stand-By, but the "Sleep Button" does not work. I did some Internet research and one site indicated that it might be a driver problem. Does anyone have any experience with this or know of a solution? Thanks in advance.
 

A:Solved: My Baby Won't Go To Sleep/Hibernate (via the button):

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RELEVANCY SCORE 74

Hi
I want my PC to hibernate when I press shutdown ( exactly shutdown button ) but I don't know how can I modify something like registry or group policy... to achieve my goal.
Is there any way to do that ?
Thanks in advance

A:How can I replace function of shutdown button with hibernate?

Welcome to SevenForums lovelymoon.

You can do this via Power Options in Control Panel.

Start > Control Panel > Search for Power Options > Edit Power Settings > Change Advanced Power Settings.

Then scroll down to 'Power buttons and lid' Then from the drop down menu click Hibernate.

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RELEVANCY SCORE 73.2

I think it because of Intel Management Engine Interface (MEI) Driver or powercfg settings/power Option failure, need help to troubleshoot please, because i cant play my games like before.

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RELEVANCY SCORE 73.2

Hello,

So I am stumped I have searched the net over and over. So I have come here for some advice.

Win 7
- x86 (32-bit) or x64 ?
-- x64
- the original installed OS on the system?
-- 32 bit vista
- an OEM or full retail version?
-- Full Retail = you purchased it from retailer
- What is the age of system (hardware)?
-- 1 1/2 years or so
- What is the age of OS installation (have you re-installed the OS?)
-- First Install of 7, trying to avoid a new install (11 JAN 11 for install)

I had read something about Biometrics being an issue, found Hot Fix from MS, that didnt work
then un-installed the biometrics device completly and didnt stop the crashes.

updated all of my drivers.

tried a registry cleaner...

I dont know whats up.

It was happening prior to an install of 8 gigs of RAM 3 before.

Any help is greatly appreciated, I am at a loss.
Thank you
Mike

A:Seven BSOD Shutdown, Hibernate or sleep

Hi 2bz2p,

Your dump files from the last few days all indicate Memory Corruption.

Suggest to run Memtest86+ overnight.RAM - How to Test with Memtest86+Also See:Guide to using Memtest86+I'm looking for outdated drivers.

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RELEVANCY SCORE 73.2

For the past few days Windows refuses to shutdown. Everytime I select the sleep, hibernate or shutdown options it will reboot/reawaken straight away. I have tested the RAM which had no problems, I reinstalled Windows completely which didn't help & I checked power settings in BIOS to disable auto-restart. Laptop works fine when on, just refuses to power down - only holding the power button will get it to stop doing anything! Very annoying, can anyone help? Cheers.

A:Laptop will not sleep, hibernate or shutdown

Hello cakefish,
I hope this isn't a virus or some malware. I would force a hard shut down and then after waiting 20-30 seconds then boot into safe mode with networking. Update and run your Anti-virus and Malwarebytes several times and with luck it will pick something up and clean it out of your system.

After re-reading: When you re-installed W7 did you do a clean install where you formatted your drive again?

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RELEVANCY SCORE 73.2

I have seen a lot of these topics around, but I can't see to find any that answer the question.

Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once. Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.

Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.

None of this makes since to me so I came here for help.

Side note: System Restore is turned off.

~King
 

A:Windows 7 won't Shutdown, Sleep, or Hibernate

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RELEVANCY SCORE 73.2

I just upgraded to Windows 8 Enterprise x64 RTM yesterday, and have noticed an annoying problem that wasn't present under Windows 7 Enterprise x64 (which I was running previously). Specifically, the machine will not sleep, will not hibernate and will not shut down. When any of the three are attempted, they appear to succeed, but then the computer will immediately wake up again. In the case of a shutdown, the computer will actually power completely off and then start right back up immediately. I never used to sleep the machine in Windows 7, but I know the hibernation used to work and certainly shutting down did as well, as I shut the machine down every night.

In the event viewer, I have a Power-Troubleshooter event (ID 1) every time the machine wakes back up from an attempted sleep, hibernation or shutdown, but it always indicates that the wake source is "Unknown." I have tried unplugging every single Ethernet, USB and eSATA cable from the PC until nothing was left plugged in but the monitors, audio out and AC power -- just in case a device was sending a magic packet or some kind of wake-up signal. Even so, I still experienced the same immediate waking problems on shutdown, hibernate or sleep.

I was able to solve the inability to shut down by disabling Windows 8's "Fast Startup" option, which as I understand it uses a kind of hybrid hibernation. It makes sense that this would help, since hibernation is not working properly on my system. At least w... Read more

A:Win8 RTM: Can't sleep, hibernate, shutdown or WOL

I've put together some additional information on this issue, though I am not really any closer to solving it.

If I try to put the computer to sleep, after it immediately wakes itself back up, the process "System interrupts" starts perpetually chewing 10-20% of CPU cycles. This suggests a driver or a hardware problem somewhere. I've tried disabling my onboard network adapters, disabling all of my audio inputs and killing the print spooler process, but none of these tricks helped. I might have to keep going down the list in Device Manager and disabling near everything in a bid to find out what it is.

Also, I've used the powercfg command line tool to run some diagnostics on the sleeping / hibernation issue. In running powercfg /requests, I found that \FileSystem\srvnet has recently sent requests to my machine. However, after changing my power profile to allow the computer to sleep even in the event of filesharing activity, and furthermore setting up a request override for srvnet, I found that the computer is still waking up right away and the problem remains unsolved. It even refuses to sleep when powercfg /requests lists no requests whatsoever for any of the categories.

I also ran powercfg /energy and then tried putting the machine to sleep; the resulting energy report informed me that I have four USB devices not entering the Selective Suspend state, but also claims that this issue will not prevent the system from sleeping. The only other error in the e... Read more

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RELEVANCY SCORE 73.2

I have an HP Pavilion tx 2000 tablet PC. When I shutdown Vista Home Premium 32bit, it takes a few seconds. Putting into sleep mode takes 30+ seconds. Putting into hibernation - even longer. The system comes out of sleep almost instantly. A cold boot versus starting from hibernation takes about the same amount of time - although hibernation seems to take a bit longer.

I have the very same issue on my HP desktop. My wife's IBM IdeaPad has the same issue with hibernate - but her sleep function works perfectly. (All units have Vista Home Premium 32 bit.)

Is hibernate pretty much useless in Vista? If one of the main points of hibernation is to get on and off a PC faster, why does it take longer than a cold boot? With sleep, why does putting my HP pcs to sleep take so long yet my wife's IBM goes off almost instantly? When I spoke to HP, they basically told me that using sleep or hibernate is a waste of time in Vista. Is it Vista or is it HP???

Any help is appreciated.

Dave

A:Sleep and Hibernate take longer than Shutdown

Hello snsd, welcome to Vista Forums!




Have a look at the tutorial at the link below to see if there's a resolution to your issues; be sure to post back with an update.

Power Options and Sleep Mode Problems

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RELEVANCY SCORE 73.2

I have seen a lot of these topics around, but I can't see to find any that answer the question.

Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once. Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.

Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.

None of this makes since to me so I came here for help.

Side note: System Restore is turned off.

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RELEVANCY SCORE 73.2

Hey guys something new that crossed my mind. Do most of the users shutdown, leave the computer on, hibernate, or sleep their computer. Is there any real advantage to any of them? Does not shutting a computer down leave a security or health risk for it?
 

A:Do you Shutdown, Sleep, or Hibernate your Computer?

Windows 10 with Fast Startup disabled - Shutdown.

You may find this an interesting read, What?s the Difference Between Sleep and Hibernate in Windows?
 

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RELEVANCY SCORE 72.8

For the past couple of months, I've had an issue where the button that normal puts the computer to sleep has been replaced with the shutdown button because it thinks i've downloaded updates, even when I haven't been connected for a week.

I wouldn't normally mind something like this but, it makes the computer start up and shutdown take forever. thanks
*!*!*!* Please refer to later post as I've explained the problem better there. *!*!*!*
 

A:Sleep button has been replaced with shutdown button

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RELEVANCY SCORE 72.4

My 4 year old HP Spectre xt 15 4011nr has a 500gb Hitachi hard drive with a 30gb seperate ssd cache in it. 2 months ago I switched out the HD and put a Sandisk 480gb SSD in it. Then a week and half maybe in, the computer when I close the lid or click sleep/shutdown/hibernate, the computer will attempt to do it and the screen will turn off as normal but the computer is still running. It sometimes will not stop running unless I force shutdown with the power button. Sometimes it will shutdown regardless weather I clicked shutdown or sleep but that means I got a BSOD of driver power state failure and then it just turns off. The laptop runs fine other than that. So I contacted microsoft chat support and they weren't too much help but they said my SSD could be the cause but I'm sure it's not. BUT I switched the sandisk SSD with a Samsung 850 evo but it had the same issue. I even went back to the HD temporarily because that never had the issue but it was still not turning off correctly.I even refreshed my pc but keeping my personal files and that still didn't fix it. I assume it is my hardware but how can I figure out what hardware it is that is causing it?Here is my crash dump file if you want to look at it. https://www.dropbox.com/s/z6eghde8nho4v2l/091216-6984-01.dmp?dl=0

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RELEVANCY SCORE 72.4
A:BSOD + shutdown when entering sleep/hibernate

Code:
Nombre de host: SERVIDOR
Nombre del sistema operativo: Microsoft Windows 7 Ultimate
Versi?n del sistema operativo: 6.1.7601 Service Pack 1 Compilaci?n 7601
Fabricante del sistema operativo: Microsoft Corporation
Configuraci?n del sistema operativo: Estaci?n de trabajo independiente
Tipo de compilaci?n del sistema operativo: Multiprocessor Free
Propiedad de: FARMACIA
Organizaci?n registrada:
Id. del producto: 00426-OEM-8992662-00400
Since you are using a Dell OEM installation of Windows, try updating the Dell system drivers.

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RELEVANCY SCORE 72.4

I have been trying to figure this out for awhile now.  Any time I try to shutdown my computer, put it to sleep or hibernate it just hangs then crashes.  I have tried different video drivers, Windows updates and lots of searching around.  I do have an SSD drive with the operating system and a few apps and a secondary platter drive for storage and other apps.  I think it has something to do with that setup and also a driver. 
 
I am new to this forum so please let me know what other information I can provide.  For some reason I cannot paste into the forum post so I am attaching my BlueScreenView BSOD output and a link to my Speccy profile.
 
Any help would greatly be appreciated.

A:Windows 8.1 cannot shutdown, sleep or hibernate, BSOD

Suggest you go back to using Windows 8.  Only way that 8.1 is not going to work properly, is if you did not install the device drivers for the computer.  Your Speccy is garbage.  Suggest you go to your computer or motherboard manufacturer's website and see if they have Windows 8 device drivers available.

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RELEVANCY SCORE 72.4

I need to be able to wake my computer from sleep. This worked perfectly in Windows 7 before I upgraded but now it is broken. I have exhausted everything I can think of and find online:
My NIC is the only wake armed deviceIn the device manager it's set to wake on magic packetIn the device manager it's set to never be turned off to conserve powerIn Power Button options I've tried toggling fast bootIn Advanced power options I've tried toggling allow hybrid sleep

WoL works when I shut the computer down but not from sleep or hibernate.

This guy seems to be in a similar situation: Phil Pendlebury – Windows 8 – Wake Over LAN – It Works! – It but he was able to make it work from hibernate.

I would be OK with just using Hibernate if it was working but the MS KB article on WoL says that it is supported in S3 sleep: Wake-on-LAN behavior in Windows 8

Any ideas? Thanks!

A:WoL works from full shutdown but not sleep or hibernate

I am having the same issue. WOL only working from full shut down but not sleep or hibernate.

If you manage to fix it I'd love to know.

Quoting from an article by MS themselves.
Wake-on-LAN behavior in Windows 8





Windows 8: In Windows 8, the default shutdown behavior puts the system into hybrid shutdown (S4) and all devices are put into D3. Remote Wake-On-LAN from hybrid shutdown (S4) or classic shutdown (S5) is unsupported. Network adapters are explicitly not armed for Wake-On-LAN in both the classic shutdown (S5) and hybrid shutdown (S4) cases because users expect zero power consumption and battery drain in the shutdown state. This behavior removes the possibility of spurious wakes when explicit shutdown was requested. As a result, Wake-On-LAN is only supported from sleep (S3) or hibernate (S4) in Windows 8.



So according to them WOL isn't supposed to work from shutdown but only sleep or hibernate. I don't really care for wake from shutdown, I just want wake from sleep to work

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RELEVANCY SCORE 72.4

Hi,

I have HCL ICON 1015 laptop, I have brand new HDD installed and just installed Windows 7.

My problem is when I shutdown my laptop every thing looks fine i.e. logging off, shutting down. But after couple of minutes the rotating wheel in front of "SHUTTING DOWN" stops rotating, power LED stays on and fan also stays on. HDD stops blinking.

My laptop is 3 years old and power LED is no longer as bright as it used be.

Thanks for you time and consideration.

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RELEVANCY SCORE 72.4

Hi all,

For about a year and a half now i have owned a htpc based on a DFI P55-T36 board.
Everything is running great and i'm very content ever since i switched to XBMC software etc. etc.

There's just one problem for me...
No matter what i do, Sleep mode will not work correctly with this machine.

Also...i have recently purchased a Ortek VRC-1100 remote which works very well with MCE and XBMC out of the box.
This remote has a power button which will send the keyboard command to put the machine to sleep (i believe its Win + S?).

Anyway, in both of these cases i would very much like to Shutdown the PC rather then use Sleep mode at all.

Is there any way to disable sleep mode entirely in Windows 7?

So whenever a sleep mode command is sent, the PC will simply shutdown?

A:Turn Sleep/Hibernate mode into Shutdown?

That would be in your Power managment settings you set it to NEVER it will not go to sleep or Hibernate

Goodluck

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RELEVANCY SCORE 72.4

Hi.  I'm not sure if this is a Windows issue or a Dell issue.
I have a Dell Inspiron 15, 5000 Series laptop, running Windows 8.1.  I have had the computer for about 2.5 years. 
My issue started about a year ago.  When I put the computer to sleep, or shut down, or hibernate, it sometimes (about 25% of the time) will not resume properly.  
When it does not resume properly, I turn on the computer and the Dell logo is on the screen (as if it is about to load Windows) but then it just freezes there and makes no progress.
I have to hold the power button to shut down, wait a minute or so, and then power on again.  About 90% of the time, the computer will start up Windows properly.  About 10% of the time, I get the frozen Dell logo screen again and then I have to
power down and power back up again.
I have noticed that this issue is more likely to happen if the laptop has been without power for over a few hours.  I bring my laptop between home and work.  I don't think the issue has ever occurred when the computer has been plugged into power
the entire time.
If anyone has any suggestions, please let me know.  Thank you.

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RELEVANCY SCORE 72.4

I have seen a lot of these topics around, but I can't see to find any that answer the question.

Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once. Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.

Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.

None of this makes since to me so I came here for help.

Side note: System Restore is turned off.

A:Windows 7 doesnt sleep-hibernate or shutdown..:(

It's often a piece of incompatible hardware which prevents sleep or shutdown from operating normally, unless it used to work properly until recently, in which case it may be necessary to repair your Windows installation.

Start off by running the System File Checker:

Start >> Run

Type SFC /SCANNOW

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RELEVANCY SCORE 72.4

Dear, I found some strange issue with my Lenovo ThinkPad X230 on Windows 10. When i've attached the battery, I try to shutdown, hibernate and sleep the labtop but the laptop didnt shutdown or hibernate properly. The screen is turn off, the WIFI symbol still bright, the power button light still blink and the fan still spining. i need to force shutdown by pressing the power button for 10 sec to turn everything off. On the other hand, if i take the battery off, pluged the power cord, everything will work fine. I can shutdown, hibernate and sleep. I used Lenovo Service Bridge to scan and install the lastest version of every driver. I also flashed the BIOS to lastest version. Unfotunately, the problem still persists.

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RELEVANCY SCORE 72.4

My 4 year old HP Spectre xt 15 4011nr has a 500gb Hitachi hard drive with a 30gb seperate ssd cache in it. 
 
2 months ago I switched out the HD and put a Sandisk 480gb SSD in it. Then a week and half maybe in, the computer when I close the lid or click sleep/shutdown/hibernate, the computer will attempt to do it and the screen will turn off as normal but the computer is still running. It sometimes will not stop running unless I force shutdown with the power button. Sometimes it will shutdown regardless weather I clicked shutdown or sleep but that means I got a BSOD of driver power state failure and then it just turns off. The laptop runs fine other than that. 
 
So I contacted microsoft chat support and they weren't too much help but they said my SSD could be the cause but I'm sure it's not. BUT I switched the sandisk SSD with a Samsung 850 evo but it had the same issue. I even went back to the HD temporarily because that never had the issue but it was still not turning off correctly. 
 
I even refreshed my pc but keeping my personal files and that still didn't fix it. 
 
I assume it is my hardware but how can I figure out what hardware it is that is causing it? 
 
Here is my crash dump file if you want to look at it.  https://www.dropbox.com/s/z6eghde8nho4v2l/091216-6984-01.dmp?dl=0

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RELEVANCY SCORE 71.6

hi,
my screen resolution has changed to 1024x768 and thats the maximum i can choose right now. the last time this occured i had a warning dialogue box about my graphics card. i downloaded the latest drivers and everything was fine until it happened 2 more times in a span of one month. i aplied the same drivers as it was the latest one and it got fixed. but this time i got no warning dialogue box and my sleep/hibernate buttons are grayed out as well. i assume this is linked to the graphics card. my laptops specification is:

alienware m17x
i7-2760qm
ati radeon hd 6990m
4 gb ram

i scoured numerous forum threads and tried running the powercfg/h-on command and got the following response:

the following items are preventing hibernation in this system.
there are one or more legacy drivers installed:
vgasave
an internal system component has disabled hibernation

if anyone can help i'd be really grateful

Thank You

P.S. Im not really great at computer lingo, so please use easier language

A:screen resolution remains at 1024x768 sleep,hibernate button greyd out

Solved it! Uninstalled all ATI related drivers with driver sweeper and reinstalled older drivers from the dell website.

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RELEVANCY SCORE 71.6

Ever since I did something with my drivers, things have been going haywire. Here's a list of a few things that I have had issues with: sometimes when i'm using a speech application like skype or discord, sounds on my desktop are picked up through my mic even though i'm using a headset, my computer's automatic maintenance starts up at the most random times and it never seems to end, and whenever I shutdown, hibernate, or put my computer to sleep, my screen powers off, but my fan, power button light, and mouse lighting are still on; the fan is running as well but it's at a slower and quieter speed. All my drivers are updated, and so is my BIOS. My guess is that the BIOS update may have caused things to go haywire in my computer. Can anyone please help me solve this issue? I have to resort to pressing the power button to make my computer turn off or go to sleep. 

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RELEVANCY SCORE 71.6

Hi Folks. As the title says, I have had my laptop since xmas but only in the last month has this occured. After hibernating or sleeping i return to the desktop, often after many hours as I have been at work, and find the error "windows has recovered from an unexpected shutdown"
 
Can anyone recommend steps to stop this happening?
 
speccy - 
http://speccy.piriform.com/results/ujwkOPjJubmBLgawXAFBNAU

A:"windows has recovered from an unexpected shutdown" after hibernate/sleep!

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 
Louis

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RELEVANCY SCORE 71.6

Hello knowledgeable forum people, I am hoping for some help.

My computer crashes on shutdown, restart and I suspect hibernate (I think that is what causes them while it sits idle). It was more broken yesterday than it is now, as I have seemingly solved some of the problems. I have included some history below, just in case it's useful.

--- HISTORY ---

I got back from a trip (4 month exchange) and installed 26 windows updates. only KB2607576 failed, then it worked when windows tried again. When I opened Windows after that, my NIC card and several USB drivers weren't working (code 10 I think... certain .dlls didn't load). I had to disable/reenable each device/usb one in order to get them working. Occasionally the system would hang while I did this, usually on the last USB - forcing a manual power off.

I eventually rolled back to a restore solved before I left for my exchange and; updated my BIOS, chipset and USB to the latest from the manu's site. I figure windows installed the new USB 3.0 drivers (Renases USB 3.0 Host Controller/Root Hub) without any regard to my chipset/bios version and this somehow caused the problem - though I have no evidence and little experience in this area.

Windows was also telling me Skype wasn't working, though it appeared to be working fine (it gave mo the fix a problem with... dialogue). I have re-installed Skype since.

Now everything seems to be working (NIC, USB, etc.), except for the crashes. When it crashes, I see a BSOD. A BSOD was happe... Read more

A:BSOD on Shutdown, Restart, Sleep, Hibernate; 0x0000001E

Easy, these were virtually all caused by yoour AppleCharger.sys

Unable to load image \SystemRoot\system32\DRIVERS\AppleCharger.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AppleCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AppleCharger.sys
Probably caused by : AppleCharger.sys ( AppleCharger+270c )

I would remove it at least to test.

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RELEVANCY SCORE 71.6

I have an HP 2000-2b22DX Notebook PC running Windows 8 64-bit. When I set my computer to sleep, shutdown, or hibernate, it won't actually do so. Programs close (if I'm shutting down), the screen goes black, but the wifi indicator light does not turn off, the fan doesn't stop running, and the computer doesn't turn off or sleep. The only way to bring it out of this state is to let it run it out of power or to hold the on/off button.
When it turns back on, a message telling me that my 'PC ran into a problem that caused it to restart' comes on and the following files are implicated:
C:\Windows\Minidump\013113-15453-01.dmp
C:\Users\AppData\Local\Temp\WER-56890-0.sysdata.xml
C:\Windows\MEMORY.DMP
It originally started doing this about 30% of the time, then maybe 60%, and now it's every time.
I have tried updating my BIOS and, while it helped temporarily, it didn't stop the problem. Kaspersky did not indicate any problems either.

Here's the info from SysInfo:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8, 64 bit
Processor: Intel(R) Core(TM) i3-2328M CPU @ 2.20GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 3985 Mb
Graphics Card: Microsoft Basic Render Driver, 14 Mb
Hard Drives: C: Total - 452112 MB, Free - 404416 MB; D: Total - 24037 MB, Free - 2900 MB;
Motherboard: Hewlett-Packard, 1854
Antivirus: Kaspersky Internet Security, Updated and Enabled
 

A:Solved: Computer Hangs on Shutdown/Hibernate/Sleep

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RELEVANCY SCORE 71.6

Hi every one,
Recently I purchased new PC,
After installing windows XP Pro SP3 I found that there is a missing button in Power option properties. The missing button is (When I press the sleep button on my computer), I can find only (When I press the power button on my computer).
My system configuration is as follow
Mother board Gigabyte EP45-UD3R Rev 1.1
My graphic card is ATI Radeon HD 5670
Windows XP SP3
RAM 4Gb Kingston DDRII
CPU Core 2 Quad 2.66 GHz
It worth saying that I can shutdown, hibernate or put my PC into sleep mode, so the functions are working but only the button is missing.
I will appreciated very much if some can advise me how to restore the missing button. Is there some option in BIOS that will enable this button?
I contacted Gigabyte customer support, but they directed me to Microsoft, I also contacted ATI but they directed me to Microsoft or BIOS settings. In my BIOS I can't find any option that may affect this button. Any advise will be appreciated
Best regards

A:[SOLVED] Button of (When I press sleep button) is not available in my Power option pr

Does the case actually have a separate Sleep Button? I suspect it's not even connected, as the motherboard manual doesn't show a connection for a Sleep Button, only a Power Button.
Windows Power Options won't list it, as it doesn't exist.

If you have a Sleep Button on the keyboard, it might not be listed in Power Options either. That would be up to the Driver software to add that option. You may have to use the software that came with the keyboard to configure the sleep button on the keyboard.

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RELEVANCY SCORE 70.8

Hello all, I'm having two major issues with my x260 that may be unrelated but I somewhat suspect they are related. Firstly, I cannot update the BIOS. No matter what I try I always see "Secure Flash Authentication Failed" and I have tried:* Using the Windows BIOS update tool to flash to both the latest version and the version one higher* "Burning" the CD to a USB drive and using that to flash to both the latest version the version one higher.  Neither worked. I've also ensured that the secure rollback prevention is off in the BIOS and that the user bios flashing setting is enabled. The other issue I have is much more problematic. I cannot turn the computer off! If I do it just switches back on which is very disconcerting! It doesn't matter whether I turn it off via Windows, Linux, or even just pressing and holding the power button! It *still* turns back on!! **However**, if I press and hold the power button in for longer, say 15 seconds then it does finally click and stay off. Also closing the lid causes the computer to restart as does sleep, suspend and hibernate. All quite irritating :/ Help would be super appreciated, really don't know what to do at this point. Thanks!

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RELEVANCY SCORE 70.8

hi every time I try to shutdown restart or put it to sleep or hibernate it starts to then 20-30 later I get a blue screen that says

driver_power_state_failure
0x0000009f(0x00000003,0x84aeddb8,0x84f09e18,0x85b9d5p0)

and i don't know how to fix it i need help.

A:bsod 0x0000009f problem with shutdown restart sleep and hibernate

Welcome
For a start lets use an easy suggestion that has worked for many. Change your power settings to High Performance and not power save.
Step 2
Power Options and Sleep Mode Problems

If after trying this easy suggestion, if you still have problems, I will give you the more traditional suggestions.

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RELEVANCY SCORE 70.8

Hi all . This is my problem, when i open start menu and click on white arrow, the options shutdown, restart, hibernate and sleep are missing. Also if i try shutdown my PC using Alt+F4 it will not respond. I can close a program using Alt+F4 but it will now react when i need to shutdown my PC with it, if you know what i mean. I think i have this problem since I installed SP1 . for now i use red button as shutdown button but it is really annoying because something is missing, I like it all to be in its place. You can see attachment for some details.

EDIT: i have vista home premium so any solution that goes trough local policies editor will not work.

Ivan.

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RELEVANCY SCORE 70.8

Hi all . This is my problem, when i open start menu and click on white arrow, the options shutdown, restart, hibernate and sleep are missing. Also if i try shutdown my PC using Alt+F4 it will not respond. I can close a program using Alt+F4 but it will now react when i need to shutdown my PC with it, if you know what i mean. I think i have this problem since I installed SP1 . for now i use red button as shutdown button but it is really annoying because something is missing, I like it all to be in its place. You can see attachment for some details.

EDIT: i have vista home premium so any solution that goes trough local policies editor will not work

Ivan.
 

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RELEVANCY SCORE 70.8

Computer: Dell Latitude E6400 running Windows 7 Professional
When the user clicks start -> shutdown > The shutdown, restart, sleep and hibernate buttons are all greyed out. This is actually the second user we've had with this issue with. For the first user I fixed the problem using the below gpedit.msc fix,
but for this other user, it doesn't change anything.
gpedit.msc fix:
"User Configuration -> Administrative Templates -> Start Menu and Taskbar -> Remove and prevent access to the Shut Down, Restart, Sleep, and Hibernate commands" to Disabled.
I've also tried adding the following registry keys
HKEY_CURRENT_USER\Software\Microsoft\ Windows\CurrentVersion\Policies\Explorer created a 32bit DWORD named NoClose and set the option to 0. 

HKEY_LOCAL_MACHINE\ Software\Microsoft\Windows\CurrentVersion\Policies\Explorer created a 32bit DWORD named NoClose and set the option to 0.
Lastly I have scanned the machine with two different anti-virus programs, and each found no issues. I can't get the shutdown option to not be greyed out. Anyone have any suggestions I haven't tried already?
Thanks,
VinnyVinny http://www.intermedia.net

A:Windows 7 - Shutdown, Restart, Sleep and Hibernate buttons greyed out

AHA, I found in gpedit.msc under Computer Configuration -> Windows Setting -> Security Setting -> Local Policies -> User Right Assignment is a control for Shutdown, and the group "Users" was not in the list.
I can't test to see if this worked as the computer is in NY, I'm in California and I have disconnected my OCS session, so I will update tomorrow when the user gets into work. Maybe this did the trick???Vinny http://www.intermedia.net

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RELEVANCY SCORE 70

While issuing the shutdown/reset/sleep/hibernate command from windows 7 or 10 the laptop spontaneously freezes and I have to take out the battery or keep the power button 10s pressed.What I mean by freeze is that the screen goes blank but the processor is still running.The interesting thing is that if I execute the hibernate command and the laptop freezes when force stop the laptop and turn it back on again it resumes the previous state windows was in before restarting it. So from windows point of view shutdown is executed but somewhere in the last step just before turning the processor of something goes wrong.This behavior happens spontaneously, I have seen it happens most when using the laptop on battery for 1-2 hours and then executing a sleep.I have tried deactivating all power saving options from windows power center and bios.My BIOS version is 2.68 and have the latest drivers from lenovo website.I suspect the bios version 2.67, 2.68 might be the problem since after upgrading to these versions the problems started to appear.Did anyone else encounter these problem and have a solution ?If not, does anyone know how to make a bios downgrade to 2.64, downloading the update from http://support.lenovo.com/ro/en/downloads/ds029187 I can not apply it (in bios I have allowed to flash older versions.

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RELEVANCY SCORE 69.2

I am new to Windows and bought a wonderful new HP Spectre x360 15" laptop. It seems from the various guides I've read that if the computer is sleeping the power button will blink. In my power management control panels (including advanced) I have made sure that Hibernate is just turned off. However, whether on power or battery, if the computer is asleep with the lid closed, after a while the power light goes completely off, which seems to indicate the laptop has actually moved to Hibernate mode. I don't mind the hibernate mode so much except for three things: (1) Once the laptop has moved itself from sleep to hibernate mode, opening the lid or touching a key does not wake it up, I have to press the power button. I have seen search result hits that talk about enabling waking up the computer with the keyboard -- so I will read those and am not looking for an answer to this here ... I am just mentioning it. (2) It's bothering me that even though I don't allow hibernate anywhere that I can find in Settings, the computer puts itself into hibernate mode anyhow. (Again, I am *presuming* this is "hibernate mode" because the power light goes out and opening the lid does not wake it up ... for the first few minutes, when it is still in sleep mode, the power button blinks and opening the lid turns on the screen.)  (3) I can't tell if the laptop is off or in hibernate!! QUESTION 1: How can I tell for sure if the laptop is just in sleep mode but for ... Read more

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RELEVANCY SCORE 69.2

Concerning laptop computers, is there any difference between the power comsumed during shutdown and the power consumed during Hibernate?
 

A:Power comsumption between Hibernate and Shutdown

Nope. Hibernate turns the entire machine off after writing the RAM image to disk. Off is off!
 

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RELEVANCY SCORE 69.2

HelloI have a ThinkPad T420 with this characteristics: CPU: Core i5 2520mRAM: 16 GB CrucialGraphics: Intel HD and NVIDIA NVS 4200Storages:1. SAMSUN SSD EVO 850 (as OS disk in a brocket inserted instead of DVD ROM)2. WD HDD 320GB 7200 rpmI have worked for several mounts with this system perfectly and there was no problem. Newly, a bad problem has been appeared: when I put the system to sleep for a prolonged, the system won't wake up (the power LED flashing, Bluetooth LED and CPU fan being on). After force shutdown, in the boot process BSD error occurs and after several restart, finally Windows will boot. The BSD occurs when I turn on the laptop after a prolonged shutdown or hibernate also. I emphasize that the problem occurs when sleep conditions (or being turned off or hibernated) is for a long time (more than an hour) and in short time periods, there is no error!!!! The computer restart command works properly (shutting down via the Windows and booting again). I tried several solutions from internet search as followed without permanent success!1. Check disk (with /f and /r flags)2. sfc /scannow3. Power management modifications (disabling hybrid sleep, disabling HDD turn off, disabling hibernation, disabling wake up timer)4. Installing fresh Windows (Windows 7 and 10) several times5. Updating bios to the latest version6. Updating windows to the latest released updates7. Updating drivers to the latest versions8. Disabling intel SpeedStep technology from within bi... Read more

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RELEVANCY SCORE 68.8

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) CPU G2030 @ 3.00GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 2
RAM: 3967 Mb
Graphics Card: Intel(R) HD Graphics, 1791 Mb
Hard Drives: C: Total - 448568 MB, Free - 395704 MB;
Motherboard: Dell Inc., 0XFWHV
Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled

Is it possible to setup a power option for hibernation rather than sleep?
All the choices available are delays before monitor cut-off and before system sleep as a custom option. I would like to use an option such as 10 minutes for monitor cut-off and 30 minutes to hibernate.
Is is possible to instruct the Power Option of Windows 7 to hibernate rather than sleep
 

A:Solved: Power Option to Hibernate not Sleep

Yes, you can set it to hibernate. Go to Control Panel > Power Options and for the power plan you're using click on "Change plan settings".

Then click on "Change advanced power settings", expand Sleep and set the Hibernation time. You can also configure other settings there.
 

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RELEVANCY SCORE 68.8

Hi everybody !

My issue i very strange ....
On Windows 7 x64 Integrale (Ultimate in english ?) i have create a new "standard" user ....
When i try to 'Switch user' in start menu, my system goes down (no more display on screen), my HDD start to speed up for about 30sec ...the only way i have is to manually power off my PC
Same, When i try to 'Switch user' after a CTRL ALT DEL, i have the same issue !!!
When i first start my PC, on logon screen, all the users available appears (2), and i can log into the session's user that i choose ...

P.S. I have tried to 'Close session' instead of switching user, thniking that i will land onto the windows logon screen, but exactly same issue as when i click on 'Switch user' ....

any help will be appreciated

A:Switching user causes sleep/hibernate and then power off !

At the command prompt run as administrator, type powercfg.exe /hibernate off
Start menu > type Power options
In the left pane, open the link labeled Change when the computer sleeps and then open the link Change advanced power settings.
Under the Advanced Sleep options, expand the Sleep tree and turn off Hybrid Sleep.
Press OK.
Reboot.

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RELEVANCY SCORE 68.8

Hi
I've recently made some changes to my hardware and have noticed some strange behaviour since doing so.

I've:
-Changed my O/S/programs hard-disk to a 480GB SSD
-Upgraded my RAM from 1x4GB to 2x8GB
-Changed my CPU from an i3 to an i5

Whilst doing this I had to upgrade my BIOS - now running Asus BIOS version 4601.

My problems all seem related but I can't find a common link, and despite a lot of searching can't find an answer that works. These are the problems I've noticed:

- When I select "Shutdown" from the start menu everything seems to shut down but the power light stays constantly on
- When I press the "Reset" button Windows freezes for a while before rebooting (Power button puts it into sleep mode)

The main issues are:
- When the PC is set to sleep (using the start menu option) nothing will wake it - not the usb keyboard or mouse, not the temporary PS2 keyboard I have plugged in, & not the power or reset buttons. I have to power it off at the back of the machine, and then when I power it back on it says "Resuming Windows" & boots up normally

It also sounds like there is still a fan running when sleeping.

I have also noticed some strange anomalies related to my USB3 Anker Hub I have - which has previously not caused me any noticeable problems.

When it is plugged in I:
- Cannot use my USB keyboard to access the BIOS (POST screen recognises no keyboards etc.)
- Cannot use my USB keyboard or mouse when in... Read more

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