Over 1 million tech questions and answers.

Factory reset but battery drained, probook doesnt log in

Q: Factory reset but battery drained, probook doesnt log in

I tried factory reset and my battery died. After i pluggued my laptop to the charger, a black screen appears with a msg saying " an operating system wasn't found. Try disconnecting any drives that don't contact an operating system" and asks me to restart my laptop followed by a continuous beeping sound. Can someone please help me...

RELEVANCY SCORE 200
Preferred Solution: Factory reset but battery drained, probook doesnt log in

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Factory reset but battery drained, probook doesnt log in

Hello, Welcome! Thank you for posting in the HP Support forum. Despite the fact that the battery power drained during recovery, I suspect the recovery partition is still there and intact. You just have to restart the recovery process. Here is how: 1. Please, shutdown the computer using the power button2. Power it on.2.1 As soon as you press the power-on button, imeediately start hitting the Esc button (like tap-tap-tap).This should open a HP Startup Menu which may look similar to this one 3. Choose F11 for System Recovery options.The computer should boot from recovery partition to open you various recovery options. Note, that F11 option will only work if the recovery partition is there (not deleted) and intact. From there, you have prenty of options to choose from. Follow the on-screen instructions . Details here >> http://support.hp.com/us-en/document/c00006110 Let me know if this helps. If you experience any issues, do provide details and let me know.

Read other 7 answers
RELEVANCY SCORE 87.6

At the time of reseting windows 10 due to battery drain my laptop shut down..After starting it shows message "installing windows 10 64%"and suddenly restarted repeatedly again and again.what should i do to start my laptop with windows 10

Read other answers
RELEVANCY SCORE 78.4

I have the HP ProBook 455 G1 laptop. How do I Factory Reset this laptop? I received it from Everest College Phoenix Online. I'm not sure if it has Microsoft Windows 7 (64-bit) or (32-bit).

A:I have the HP ProBook 455 G1. How do I Factory Reset this la...

Hi: Most likely your notebook came with W7 64 bit. Here is how to factory reset your notebook.  If that doesn't work, you will need to order a set of W7 recovery disks. http://support.hp.com/us-en/document/c01867418/ If you need to order recovery disks, call HP at this number...  1-800-334-5144  Have the serial number of the PC handy to give to the customer services rep.

Read other 3 answers
RELEVANCY SCORE 77.6

I'm trying to factory reset one of my Probook 4520s but I do not have an install/recovery disc and I cannot get one from windows since it says the product key is for a preinstalled and I need to contact HP. I have looked over the site but cannot find any help so im wondering if anyone knows where i can get a copy of the disc so i get can get this pc back up and running

A:Factory Reset ProBook 4520s

@cmart87 Hello;Allow me to welcome you to the HP forums!Ordinarily, I would recommend using HP Recovery Media to restore your PC to its original condition. That would erase the entire drive, format the drive, and install the OS, the drivers, and the HP utilities.Unfortunately, there is no HP Recovery Media linked to the HP Product Page for your PC. This could be an oversight by HP, or it could also mean that HP no longer stocks the recovery media for your PC. They no long stock recovery media for the older PCs.You can try contacting HP Customer Support directly, using the links below, to see if you can order if from them:If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If you have trouble finding a phone number, then try: 1 (800) 474-6836If HP no longer provides Recovery Media for your model, a couple of other sites you should check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/Before using the media, read through this: http://support.hp.com/us-en/document/c00006110Good Luck

Read other 1 answers
RELEVANCY SCORE 76.8

Hello, my mother in-law bought a Hp ProBook 450 G1 and they set up a profile to lock computer.After creating the profile, they forgot the password to get in. When you put power button on,it shows login with user ID:Enter password then just below enter password,it says Audible Alerts:DisabledPress F5 to enableCan someone please help me to reset factory settings or to get in..??

A:How can i reset factory settings of a locked Hp probook 450 ...

Your mother-in-law will need to contact HP support to resolve the issue. She might have to send it to an HP Service Center to get this issue resolved. Enterprise class notebooks have very stringent security implementations.  They are not at all like consumer class products.  

Read other 1 answers
RELEVANCY SCORE 76.8

Please help!!  I purchased a used HP Probook 6470b for my daughter, we received it and instead of Windows 7 on it, it's running Ubuntu.  I have Windows 7 on a flash and CD, but it won't boot from the USB nor CD and when I press the ESC button during boot up, F11 is not an option to factory restore.  The seller is not responding to my emails (probably because of the long weekend).  How can I fix this??  Any help you can provide would be greatly appreciated!

A:Factory Reset probook with Ubuntu on it...no HP Recovery Man...

Buffy27 wrote:Please help!!  I purchased a used HP Probook 6470b for my daughter, we received it and instead of Windows 7 on it, it's running Ubuntu.  I have Windows 7 on a flash and CD, but it won't boot from the USB nor CD and when I press the ESC button during boot up, F11 is not an option to factory restore.  The seller is not responding to my emails (probably because of the long weekend).  How can I fix this??  Any help you can provide would be greatly appreciated!Hi @Buffy27 Welcome to the HP Support forum. Thank you for posting. Since the PC arrived with Ubuntu, you will need to install Windows on your own. Boot the BIOS (F9) and * Ensure Secure Boot is disabled.* Ensure Legacy mode is enabled* Save the UEFI/BIOS changes.Details>> http://support.hp.com/us-en/document/c03653226Details>> https://www.youtube.com/watch?v=3fL9gBRdTlI  Once ready, please, shutdown the computer using the power button.Insert the Windows 7 USB thumdrive prepared previouslyPower on the PC.As soon as you press the power-on button, begin hitting the Esc button (like tap-tap-tap).This should open a HP Startup Menu which may look similar to this one Choose F9 to open Boot options. Select the thumb drive as boot option. Follow the on-screen instructions to install Windows. If you have performed the above including F9 and if the PC does not boot, this means that your Windows installation media (DVD or USB drive) is not w... Read more

Read other 1 answers
RELEVANCY SCORE 73.6

Hi all I have a zbook 15 from october 2014 i could not connect to any network anymore and some other issues so i decided to do a factory reset turn on pc > press esc > f11 and choose the right option It went into the reset mode but after a while i got the message that it could not complete the process after this the machine turned useless as it can not be used anymore, also i do not see recovery anymore Is there an option to get the laptop up and running again? Thanks

Read other answers
RELEVANCY SCORE 69.2

My computer was running extremely slow so I factory reset it but I had fallen asleep while it was resetting and must have knocked the charger out and it died while it was at 64% reset now it is on a seemingly endless loop of restarting every time it reaches 64% I have checked other websites which have told me to press either F2 or F11 which do not work. Is there any way I can fix this? 

Read other answers
RELEVANCY SCORE 68.4

 My G700 has had this issue recognizing its own OEM battery since I got it, and there is a long drawn out way of trying to resolve this, but the core problem I believe is that when the battery is Fully Drained it can't Self Identify as an OEM battery, so the laptop won't charge it.  Without charge, it will never get out of this state. Problem:  Battery not recognized correctly as OEM, so won't chargeFix:  Charge battery at least a little bit Yes, I know it won't charge, so how do you perform fix? Plug into power and take battery in and out 5-10 times, leave battery in and remove and replug power cord in side of laptop 5-10 times.  Then leave for 15 minutes, then boot normally. Battery will now be recognized!  Why because you managed to get just enough juice in there while trying to identify the battery 10x or so, for the battery to be able to successfully identify itself when you did start it up. This is a HACK fix, but way better than uninstalling, reinstalling power software, BIOS software and device drivers a number of times (which does not work all that well, I have found). Hope this helps you, let me know! OHHH, and keep your battery charged at least a little to prevent this from happening, and turn power off when not using.  I am not sure if this is just some faulty batteries or all batteries, let me know if other batteries behave better than mine. Best,Mark Eckdahl

Read other answers
RELEVANCY SCORE 64

when i diagonalised my battery status, i  found that battery cycle count is about 550/300

Read other answers
RELEVANCY SCORE 64

hello, i bought a lenovo ideapad few months ago (500-15ISK Laptop (ideapad) now i have a problem that the battery suddenly dropped from 60% to 6% in a few seconds so i need your support to know the reason for that and to solve this problem thanks

Read other answers
RELEVANCY SCORE 64

Hi,        I notice when my HP EliteBook 745 G3 is completely off the battery getting drained.The computer is off, all ports are disconnected (no mouse, etc...), the AC is unplugged. In one weekend the battery reduces de value from 100% to 85%.(Friday 10 P.M. - 100%, Monday 8 A.M. 85%) The battery was also replaced to a new one, but the problem continues de same.This excludes a battery issue. This is normal? Can I get the feedback from another users who have the HP ElitteBook 745 G3, in one night how many percentage the battery reduces? Best regards

Read other answers
RELEVANCY SCORE 63.2

Hi,

I've a problem with my Z930-164 : The battery loose around 8% every 12 hours while it is off.

I've the latest bios (6.80) and the latests drivers. I'm with windows 7 64 bits.

By trying many things, I've founded that it is the option : "Sleep and Charge" in the bios. By default it is on Auto mode (1.5 A), there is a 2.0A mode too. If I turn it off, the battery only loose 1% every 12 hours while it is off.

In default mode, why it does not power the USB while sleeping ONLY if there is a device ? Not to drain the battery !

It is a huge problem no ?

null

A:Satellite Z930 : Battery is drained while off

The enabled Sleep & Charge function affects the battery working time.
Sleep & Charge allows to charge external connected devices (like smartphone) even if the notebook is in sleep mode.

Furthermore enabled ?Wakeup? options (Wake up on LAN, etc..) which are available in BIOS would lead to battery discharging.
Therefore disable these options if you don?t want to discharge the battery.

Read other 1 answers
RELEVANCY SCORE 63.2

my laptop battery is draining too fast because some local host process is taking too much of CPU usage .... when i close it ... it again get started .... so please help me with it ..... 

Read other answers
RELEVANCY SCORE 63.2

Hello,

I own a Dell Studio 15 laptop, usually I get about 3 1/2 to 4 hours of battery life on powersaver mode, depending on what I have turned on and stuff. But when i checked my battery a day ago, I only had 1 hour and 45 minutes of battery life at 100%!! I know that battery life drains over time, but this was so sudden! I lost 2 hours of battery life overnight! Could anyone explain what has happened and how I could go about fixing this problem?

Thanks a bunch!
Ricky
 

A:Battery life suddenly drained

if windows 7 you can manage battery a bit better but batteries do suddenly go, like a car really, one day it starts next dead, can try to fully drain it then fully charge it and whilst charging do not use the laptop till fully done this may help
 

Read other 3 answers
RELEVANCY SCORE 63.2

I left my T400 on overnight running on battery (clearly not the brightest idea), and now it won't start up.  The plug and battery lights do illuminate when I plug it into an outlet; when I turn it on, the num lock and caps lock lights illuminate briefly, and the power status indicator light illuminates.  It makes a few whirring noises, and then just sits there.  Does anyone have any suggestions for troubleshooting this?  Thank you!













Solved!

Go to Solution.

A:T400 won't start up after battery was drained

Did you ever get a response at all or figure out what was going on? This same issue just happened to me.

Read other 9 answers
RELEVANCY SCORE 63.2

Hello there,
I have a Dell Inspiron 3542 and for the past few weeks I have found that the battery drains after shutting down the laptop. The following is a step by step explanation of the issue :
1. After charging the laptop to 100 %, I clicked Start > Power > Shut down.
2. After waiting for like 5 minutes and ensuring that the laptop is, like "dead" ( no sounds, vibrations or anything ), I closed the lid and kept it on the table.
3. Next day, switch the laptop on and it does not turn on. The battery light flashes for a second and goes off. I connect the AC adapter and the laptop switches on. It shows 0 % battery.
I have run a full diagnostic check up of the laptop and the results do not display any issues related to memory, hard disk or the battery. Lid sensor also works perfectly.
However, I found something interesting. I checked the Event Viewer and I found the following logs :
1. Information 10-09-2017 21:16:51 User32 1074 None : 
The process Explorer.EXE has initiated the power off of computer DESKTOP-GJRG6VA on behalf of user DESKTOP-GJRG6VA\Dell Inspiron 3542 for the following reason: Other (Unplanned) Reason Code: 0x0 Shut-down Type: power off
// That's when I shut down the laptop.
2.Information 10-09-2017 21:16:54 Winlogon 7002 (1102) : User Log-off Notification for Customer Experience Improvement Program
3. Information 10-09-2017 21:16:56 Kernel-Power 42 (64) : 
The system is entering sleep.
Sleep Reason: Application API
... Read more

Read other answers
RELEVANCY SCORE 63.2

As title suggests - is it better to drain a battery then store it?

I.e. I have a spare laptop battery....

Thanks....

A:Best to store a spare battery drained?

hi there





Quote:
If you have a spare lithium-ion battery, use one to the fullest and keep the other cool by placing it in the refrigerator. Do not freeze the battery. For best results, store the battery at 40% state-of-charge.

Read other 3 answers
RELEVANCY SCORE 63.2

hello,
 
i bought a lenovo ideapad few months ago (500-15ISK Laptop (ideapad)
 now i have a problem that the battery suddenly dropped from 60% to 6% in a few seconds 
so i need your support to know the reason for that and to solve this problem
 
thanks
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

Read other answers
RELEVANCY SCORE 63.2

Hi, I have purchased a new HP Notebook recently. When i am shutting down laptop with full charge and after 2 days i am trying to open the laptop. Complete battery is getting drained. I have another laptop from Dell  i am not facing the same issue. If this is the case in case of emergency it will be difficult to use the laptop on travel . Is it the problem with OS or battery can some one clarify?? Regards.Kishore 

Read other answers
RELEVANCY SCORE 62.4

my laptop is hp envy 15 j110tx and its battery is drained or what laptop is not charging and i want to buy pi06 but is'nt availaible

Read other answers
RELEVANCY SCORE 62.4

I have received my new X260 laptop a month ago (also my first Lenovo), I did a fresh install of Windows 10 Pro and a bunch of drivers. It has been working well until now. Two days ago, I used it all-day with original adaptor plugged in. At the end of the day, I unplugged it and close the lid to put it to Sleep mode before I left work. The day after, I came to work and found my X260 battery was at 5%. I thought I have mistakenly set the Power Option so I checked and it was set to Sleep when I close the lid. Yesterday, I did the same, put it to Sleep before leaving work, but this time I clicked Start > Power icon > Sleep to make sure it entered Sleep mode and I watched the red LED on the lid blink slowly. Today I came to work and the battery was at 5% again! I am suspecting that X260 woke up at some point during the night. I don't know how, no cables connected. Please guide me if I need to update any driver or check any settings on Windows/BIOS. Thank you.

Read other answers
RELEVANCY SCORE 62.4

Hi

When I do a suspend to ram during the night, battery can lost 20%... don't think is really normal.

How much charge do you lost during the night?

Thanks

A:Satellite Z830 - Suspend to RAM -> battery drained

Even when notebook is OFF battery will lose the capacity so it is ?normal?.
How many percent will battery lose is different and not the same on all notebook models.

To be honest if you use notebook on battery power supply it is logic to me that during the night you use hibernation and not stand-by mode. Stand-by mode is for short period of time only.

Read other 2 answers
RELEVANCY SCORE 62.4

The lap top has been working with no issues since purchase, but last week it was being used and the battery was completely drained and it switched off. As it was not needed at that point, it was left until the following morning. When it was plugged in, it woudl not start. So we left it charging and still nothing. When you push the start button the keyboard lights up for a few seconds and then goes off and that is it. I have read through numerous other similiar issues and have tried all of the following with no success: 1. Pushed and held power button for times ranging from 20 seconds to 1 minute2. Tried reset button3. Opened up back and pulled plug out of battery, then tried various combinations of pushing power for extended periods, with no power cable etc, and then plugging back in again So now at a bit of a loss as tried everything I can read on line with people suggest, the only other but I have read is about removing RAM, but not sure where they, I think below the battery. So not sure if I need to completely remove the battery etc, but wanted to see if anyone else had any better / easier ideas before I try that. Thanks for any help and guidance Model number - Lenovo Yoga 2 13, Model name 20344  

Read other answers
RELEVANCY SCORE 62.4

This first time it occurred when I was browsing websites for a school project. The laptop suddenly turned off. I did hard reset by holding the power button and everything but it won't turn on. The backlight key and fan still working but the screen is black.I let the laptop there for some hours. Then it was able to turn on normally. I then charged the laptop to 90% and turned it off. This time the problem occurred again. It won't turn on correctly unless the battery is completely drained !!! I contacted Microsoft and they had me reset my laptop, but the problem still occurs! I've tested many times !!!I was frustrated so I took the battery off with some screwdrivers. So now I only use the AC adapter. However, the freaking thing still happen! I can't identify what is the problem !! I need help !

Read other answers
RELEVANCY SCORE 62.4

I have an old Dell Inspiron 2200 laptop running Windows Vista Home Premium 32bit, and I recently replaced the battery that originally came with it.

The new battery is good, it lasts about 4 hours on a charge, but Vista seems to be reacting to it very strangely. Immediately after I take it off AC power, Vista will alert me that my battery power has reached 99% and is critically low.

After that it'll run fine for about an hour, then when it hits 75% or so it will put itself into sleep mode automatically as if the battery was dead. After it's asleep, I can turn it right back on and it will run for an additional 3 hours before shutting down again (this time because the battery really is dead).

I've tried full-discharging the battery to calibrate it a couple of times, but it made no difference in the behavior. As far as I can tell the battery is fine otherwise (the percentage and time remaining that Vista tells me seem to be accurate), and the computer has no problems when it is plugged in to AC power.

This strange behavior happens exactly the same way every single time I run the computer on battery. Low Battery warning at 99% and false shutdown around 75%. After that it's fine. Any ideas what could be causing this problem?

A:Computer going to sleep before battery completely drained

Hello Chefgon, and welcome to Vista Forums.

Double check your advanced Power Plan Options (Control Panel) settings under the Battery options for what levels it should warn you at. You can adjust these settings for what it should do when it reaches the level you set.

Hope this helps,
Shawn

Read other 3 answers
RELEVANCY SCORE 62.4

Does anyone have any idea what could cause a netbook battery to not charge unless it's completely drained of power first?

If you don't know the answer to that, then how easy is it to replace an Asus netbook battery?
 

Read other answers
RELEVANCY SCORE 62.4

Greetings all! I'm struggeling with my lenovo 920s battery.I've adjusted the settings so that when i press the power button, the laptop should go into hibernation, and so it does.But the battery is drained! about 3% an hour or more! I've googled around and tried a few things,1. i tried turning fast boot off. 2. I tried disabling "intel management engine interface 2.5 uninstalled it and updated it with vantage app. 3. Reset bios to defualt,4. updated BIOS from 5NCN28WW to 5NCN41WW neither have worked.any other tips? 

Read other answers
RELEVANCY SCORE 62

I kept my laptop on sleep mode at night, morning the battery was completly drained. When I plugged in the charger the wifi led is orange and doesnt boot up! I cannot do an hard reset my beats button is dead its not working. Tried removing the battery, Ram, power connector no success. Please help!!

Read other answers
RELEVANCY SCORE 62

Dear forum users,
I have a big problem as my Dell Inspiron15 3000 series laptp started to behave strangely since I updated the bios from the version on the dell drivers and support website. 

I upgraded to the V12 version Dell Inspiron 3442,3542,5748 System BIOS Version: A12 ,A12, when originally the laptop came with version A06. 

However, since the upgrade, my laptop battery drains after I have switched the laptop off. Therefore I'm having all kinds of issues starting the laptop in the morning and I am afraind this behaviour will lead to a disfunctioning laptop rather soon.
Downgrading the bios version to version A06 is not possible as the utility exists with the message that Dell doesn't recommend downgrading the BIOS version.
What can I do?

Read other answers
RELEVANCY SCORE 62

I looked at the Event Viewer and it appears it entered sleep, and then resumed from sleep two seconds later (I'm guessing right after I shut the lid).  How do I stop this? I have the power options to "sleep" I have tried to turn off all the "Allow this device to wake up th computer" - no matter what I try, it seems to not go to sleep. It does *sometimes* but the vast majority, it doesn't if I just shut the lid.  My BIOS is updated.  Is there any lesser known fix?  EDIT: Oh yeah, and sometimes it won't wake up from sleep when pressing power, or opening lid, or pressing fn + 4. 

Read other answers
RELEVANCY SCORE 62

hi,

i have a dual boot laptop dell insperion 1710. dual boot xp and vista on a partitioned disk
last night my battery ran out while it was doing an update for xp.

tried to boot into xp but it would get stuck on the xp emblem.

i can however boot into vista just fine.

im thinking either my MBR was corrupted or my boot ini

any other ideas?

if all else fails i guess i will have to reinstall XP again. and i know that is a pain cause i have to go into dos commands an mess with the bootlaoder.

evrtything is backed up on a external drive.

any help or ideas would really help me out

thanks!
 

A:my laptop battery drained out while doing updates, now it wont boot

Read other 16 answers
RELEVANCY SCORE 62

I am having an issue with my battery draining quickly after I put the HP Pavilion x2 in sleep mode.  It doesn't drain completely as some others have mentioned, but it does seem to drain fairly quickly in comparison to other laptops I have had.  Am I doing something wrong with how I put it in sleep mode?  I press the button on the top left of the screen/tablet.  Please let me know if you can help me.  Thanks.

Read other answers
RELEVANCY SCORE 61.2

Hi,

I have the following big problem with my Satellite Click Mini L9W-B - this happened already two times.

I suspect that this may be connected to some Windows 8.1 setting. It also may be it is BIOS related.

PROBLEM: if I leave the laptop in a sleep mode (by just closing the lid), then If I do not use it for some time (>10 hours) then after that I could not switch the laptop on - it simply does not respond to any keys including the power on button. It does not matter whether I connect the power or disconnect it, I still can not power on the laptop, also it does not matter whether I try it with or without the keyboard attached. BUT: the battery on back on the screen is warm ,so obviously the laptop has not been switched off completely and something (i.e. windows sleep mode or bios or something else) is preventing me to power it on.

The solution I have so far is to leave the laptop for a very long time disconnected (to drain the battery completely - it will not be warm any more!) and then connect the power and then it will be able to switch on. Alternatively, opening the screen cover and manually disconnecting the battery and then connecting it again also work. After that the laptop can be switched on and works fine.

Obviously it is not very good because to wait very long (several days!) or to open the cover is not really a good option when you need the laptop!

Can you help?

May be it is something to do with some power-saving features of Windows?

Many thanks!

A:Satellite Click Mini L9W-B - could not switch it on until battery is fully drained

There is a quick workaround instead of waiting for the battery to drain...

Hold down power button for around 20-30 seconds. That should hardware turn off the power completely allowing you to turn it on again.

Update the bios to the latest version and apply all windows updates after that, that may solve the sleep bug issue

Read other 1 answers
RELEVANCY SCORE 60.8

any help or explanation to a symptom like this ?
pushed power button then over night, the battery is completely drained, also no boot, repeatable.
shutdown the machine but no goes into sleep mode, the battery is safe without overnight drained issue, but still some leakage about 10% overnight. The battery report generation mechanism has wrong ? or really the PC hardware fault ? or Win10 bug ?!

A:win10 battery drained so fast unexpectedly, Dell Inspiron 15-5559

Turn off Fast Startup. Under Windows 10, your computer does not totally shut down with Fast Startup on. It can actually be running processes when you think it is "shut down". If you leave it off AC power for any length of time, it can drain your battery. With Fast Startup off, your computer will boot slightly slower, but it should not make a big difference.
JohnD

Read other 2 answers
RELEVANCY SCORE 57.2

BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Read other 9 answers
RELEVANCY SCORE 57.2

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

Read other 1 answers
RELEVANCY SCORE 57.2

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

Read other 3 answers
RELEVANCY SCORE 56.4

Deal All,

I need your kind assistance, we have a RICOH MP 2501SP copier machine, but since yesterday it asks for the username and password (please check the attached photo), could someone please tell me how to factory reset it? we don't have the right username and password.

Note: the recommended username (admin) and password (Blank) is not working

Thanking you all in advance.
 

Read other answers
RELEVANCY SCORE 55.6

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

Read other answers
RELEVANCY SCORE 55.6

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

Read other answers
RELEVANCY SCORE 55.6

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

Read other answers
RELEVANCY SCORE 55.6

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.











Solved!
View Solution.

A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

Read other 3 answers
RELEVANCY SCORE 54.8

I have a Dell 7737 laptop and from time to time it develops a firmware glitch where random keys stop working for both BIOS Setup and Operating Systems. After such thing happens neither shutdown (Full shutdown / Fast Boot disabled) nor restart get the keyboard back to a normal state. At this point the only workarround is to disconnect the AC power cord and then either drain the battery or physically remove it.
This laptop's battery cover is not designed for daily removal and it is starting to get loose because of this BIOS bug.
I am running BIOS version A14 but this bug was present since I purchased the laptop with BIOS version A07. Sometimes I cannot even type my password because the random keys that stop working match those it uses.
Please Dell could you provide a BIOS hotfix for this annoying issue? 

Read other answers
RELEVANCY SCORE 54.4

I have a ProBook 4430s running Windows 7 64-bit. A year ago I made the mistake of upgrading to Windows 10. Prior to performing this upgrade I was able to access my 5G wifi connection. After the upgrade I was no longer able to find this connection. I was only able to find the 2.4g band. I researched the issue and it seemed that I needed to find and install an upgraded wifi driver. After much more research and trying different drivers I was unable to accomplish my desired goal. I finally decided to bag Win10 and go back to Win7. I reinstalled Win7 64-bit. However, I am still unable to find the 5G band. My next step seems to be to try to recover the laptop to factory settings and see if that fixes the issue. However, I can't seem to find the factory reset. Can anyone offer assistance on one of the two following options? 1. Running the factory reset program.2. Alternatives on finding the right driver or method of turning the 5G wifi band back on. Thanks much Doug [email protected]

A:Need to restore Probook 4430s to factory

Hello @Doug_Harding Welcome to the HP Support forum. Thank you for posting. This is a public forum visible for the entire world. The forum is full of users like you, volunteers like me and some HP employees. You do not communicate with HP Support officially here. Please, edit your comment to remove your personal email from your post to avoid issues with fake emails/spammers/etc.   If you want to return the PC to factory default condition and if you never created your own HP recovery media,  you will have to use original HP recovery media. In order to use the correct kit, it is very important to find your product number (PN) - here is how >> http://support.hp.com/us-en/document/c00033108 Write the PN down. After that, please, visit this 3rd party company's website >> http://www.computersurgeons.com/search.aspx?searchterm=4430s and search for the correct recovery media based on your product number. After you receive the media, you will need to boot from them (first one). Here are the full instructions >> http://hp.dezide.com/ts/start.jsp?guide=HPSystemRecovery.net&as=true&section=ccweb&SFS=tdoc&language... Follow the instructions. Hope this helps. Let me know if you face difficulties.

Read other 1 answers
RELEVANCY SCORE 54

I'm having issue restoring my laptop to factory new. I do i have hp disk with the purchase with my laptop, however i have no idea how to restore the laptop to factory new with the disk. 

A:how to restore hp probook 4540s to factory settings

Hi, I hope below link should help you. Please Back up all personal files and read all caution statements before performing a system recovery Performing an HP system recovery: http://support.hp.com/us-en/document/c03489643  Thanks,Karthik 




I am an HP employee.Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.Click Kudos Thumbs Up on the right to say ?Thanks? for helping!

Read other 1 answers