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Could not start PsExec service

Q: Could not start PsExec service

Hi there,
I am facing difficulty in using pcexec , i am simply trying to use an ipconfig command and remote pc.
both PCs are win Xps
psexec \\10.10.xx.xx -u XXX -p XXX ipconfig
but all am getting is
PsExec v1.98 - Execute processes remotely
Copyright (C) 2001-2010 Mark Russinovich

Could not start PsExec service on 10.10.XX.XX:
Access is denied. HELP PLEASE

RELEVANCY SCORE 200
Preferred Solution: Could not start PsExec service

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A: Could not start PsExec service

it should be something like this
psexec \\marklap cmd
ipconfig
after you connect to the remote cmd then you issue "ipconfig"

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RELEVANCY SCORE 79.2

Hi,
I am trying to execute psexec command to remote machine.
My command is
psexec -u domain\user -p password \\machineName -c abc.bat
I am trying from windows 7(64 bit)  machine. The remote machines are xp and windows 7(32 and 64 bit).
In XP machines, it is working and also in some windows 7 machines. But in some windows 7 machines it give message-
"Could not start PsExec service on target machine.
Access is denied."
 
If I try to execute psexec command from XP machines, it works to all machines.
Suddenly what happen I do not know but one of the windows 7 machine( where psexec was not starting) , psexec started. but not in other machines.
Now I am very much confuse here exactly what happen. and what is the issue.
Please help. It urgent.
Thanks.

A:Could not start PsExec service on target machine. Access is denied.

Hi,

 

When opening the Command Prompt, please right click it and run as Administrator. Meanwhile, make sure the user has administrator privileges on target PC. If the issue
persists, try to disable UAC on both sides.

 

As far as I know the Security Level on Windows 7 is higher than the level on Windows XP.  Therefore, 'psexec' works to all machines.

 

Best Regards,

Niki
Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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RELEVANCY SCORE 46.4

I am attempting to the load the software for a Canon Mx850 printer to my Lenovo PC with Windows Vista.

I get the message Print Spooler Service has been stopped. I have checked in the services area and it is set to automatic. When I attempt to start it. I get the following Error: 1068 dependency service or group failed to start.

I have gone to the command prompt and typed the following: sc config spooler depend= RPCSS however I get message access denied. I am set as the system administrator. Not sure what to do at this point. Very frustrating. Printer works fine when connected to laptop. Any help will be greatly appreciated.
 

A:Print Spooler Service stopped Error 1068 dependency service or group failed to start

Double click on the Print Spooler service to open its Properties. On the Dependencies tab see upon what it depends, and trace back to see if the cause/fix can be determined. Caveat: no guarantee this will work any better than your command attempt.
 

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RELEVANCY SCORE 46.4

Yesterday my wife's HP ENVY laptop began to have problems; screen blinking and slow typing.  The laptop is running Windows 8.  I ran MiniToolBox and found numerous errors for HpConnectedRemoteService.exe continually terminating and restarting.  After finding a post on this site about that service I uninstalled it.  Things seemed to be fine after uninstalling it, but then I found the Print Spooler Service wouldn't start.  I finally fixed it.
 
After all of this I decided to run MiniToolBox again and found error messages stating "The HTTP Service service failed to start due to the following error: %%1009.  I don't know if this is a problem and if her PC is infected.
 
The link to Speccy is: http://speccy.piriform.com/results/nuE8q6rLm8H0gWnsGDhyGDE
 
The MiniToolBox output from this morning is below.  I've also run ADWCleaner and Malwarebytes.  Malwarebytes found nothing and ADWCleaner found some things from another old tool that had been uninstalled.  Any help you can provide would be appreciated.
 
Gary
 
MiniToolBox by Farbar  Version: 14-04-2015
Ran by Diane (administrator) on 24-04-2015 at 07:07:18
Running from "C:\Users\Diane\Downloads"
Microsoft Windows 8  (X64)
Model: HP ENVY TS Sleekbook 4 Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
========================= Event log errors: ===============================... Read more

A:The HTTP Service service failed to start due to the following error:%%1009

Download and run wipe  and system ninja,
 
https://privacyroot.com/software/www/en/wipe.php
https://singularlabs.com/software/system-ninja/
 
Then.....
 
Go ahead and install Ccleaner. Now that you have the program installed go ahead and run the cleaner function.
Now that you have cleaned out some temp files, lets go ahead and disable all of the items starting up with your machine except your antivirus. To do this you will need to click on tools then start up select each item then disable.
Now that you have disabled those un-needed start ups lets go into the settings, we will have Ccleaner run when your machine boots, so that you will never have to worry about cleaning temp files again.To do this:
Hit options.
Settings.
Place a tick to run Ccleaner when the computer starts.

Now go to the advanced tab, and select close program after cleaning, now run the cleaner again this will close Ccleaner.
 
Reboot your machine and then follow the  instructions below.
 
Step 1: eScanAV.
 
Disable your antivirus prior to this scan.
http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/
Download the eScanAV Anti-Virus Toolkit (MWAV)http://www.escanav.com/english/content/products/downloadlink/downloadcounter.asp?pcode=MWAV&src=english_dwn&type=alter
Save the file to your desktop.
Right click run as administrator.
A new icon will appear on your desktop.
Right click run as ad... Read more

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RELEVANCY SCORE 46.4

Every time I Restart the Laptop, it opens to the Desktop, but there is a period of sometimes upwards of a minute, where once everything is loaded, the Desktop freezes.

Today in Windows Task Manager - Services Tab, I see that WdiServicesHost is not running. When I right click on the line, this is what appears;

....but then when I click on Start Service, I get this nasty little message;

So where to now to beat this problem?

A:Wdi Service Host not running - in trying Start Service : Access is Denied

Hello,

Looking at my computer, for me it is stopped, and when I try to start it, I get the same error message. My computer is working fine, so I think this is not your original problem. However, some websites suggest that it should be started. I am slightly sceptical as to the accuracy of this information, but here is the link to this file on my favourite website for looking these things up: Diagnostic Service Host - Process and Service wiki

Richard

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RELEVANCY SCORE 46.4

Very frequent logging of:"The Diagnostic Service Host service failed to start due to the following error: A privilege that the service requires to function properly does not exist in the service account configuration. You may use the Services Microsoft Management Console (MMC) snap-in (services.msc) and the Local Security Settings MMC snap-in (secpol.msc) to view the service configuration and the account configuration."Checking Service status it shows the service faults even before start:SERVICE_NAME: WdiServiceHost        TYPE               : 20  WIN32_SHARE_PROCESS        STATE              : 1  STOPPED        WIN32_EXIT_CODE    : 0  (0x0)        SERVICE_EXIT_CODE  : 0  (0x0)        CHECKPOINT         : 0x0        WAIT_HINT          : 0x0The Same logon account (Local Service) is used for DPS (Diagnostic Policy Service) and it starts without a hitch.Morten Ross

A:The Diagnostic Service Host service failed to start due to the following error

 
Since your question or comment has gone unanswered, you can send your request to the development team in this thread. 
Have Comments about Windows 7 Beta Rating posts helps other users
Mark L. Ferguson MS-MVP

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RELEVANCY SCORE 46

Here what I want :

if servicename is running, do nothing.
if servicename is not running, then start servicename, then record the date and time.
based on my search [COLOR=blue ! important][COLOR=blue ! important]online[/COLOR][/COLOR], here is what I have so far:
net start | find "servicename" > nul 2>&1
if not .%errorlevel%.==.0. goto startservice
:startservice
net start "servicename"
echo service restarts @ %date% %time% >> C:\checklog.txt

pause


My problem is:
It looks like that the If statement is not working. Every time I run this batch file, it runs through all the command lines.
and I got a error message said the service is already running.
Please advice.

A:Batch file to start a service if the service is not running

Why not just start it. If it's already running, nothing will happen. For instance, if I try to start BITS and it's already running, this is what I get:

net start "Background Intelligent Transfer Service"
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

If I run this from a batch file:

net start "Background Intelligent Transfer Service"
echo %errorlevel%

I get:

net start "Background Intelligent Transfer Service"
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

C:\Users\rrkurtz>echo 2
2

So if %errorlevel% == 2 then it's already running. So the batch file could look like this:

net start "Background Intelligent Transfer Service"

FOR /F "TOKENS=1* DELIMS= " %%A IN ('DATE/T') DO SET CDATE=%%B
FOR /F "TOKENS=1,2 eol=/ DELIMS=/ " %%A IN ('DATE/T') DO SET mm=%%B
FOR /F "TOKENS=1,2 DELIMS=/ eol=/" %%A IN ('echo %CDATE%') DO SET dd=%%B
FOR /F "TOKENS=2,3 DELIMS=/ " %%A IN ('echo %CDATE%') DO SET yyyy=%%B
SET date=%mm%%dd%%yyyy%
Rem ERRORLEVEL 1 checks all levels > 0
if ERRORLEVEL 1 echo "Started BITS" %date% > logfile.txt

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RELEVANCY SCORE 45.2

Keywords: Classic
SstpSvc fails to start; Starts then stops; 

Solution: Under Device Manager: Network Adapters: Enable Wan Miniport SSTP

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RELEVANCY SCORE 45.2

Hi,
I hope this is the correct forum for this problem. The night of April 23 my wife's laptop running Window 8 began to experience problems with HP Connect Remote and then the Print Spooler would not start. HP recommended uninstalling HP Connect Remote, which I did. I found something to fix the Print Spooler; it appeared to be a problem with Print Spooler dependencies. I used a tool called MiniToolBox to look for other errors after the Print Spooler was fix, and it showed the following errors related to the HTTP Service, which will not start.

Error: (04/28/2015 07:34:12 AM) (Source: Service Control Manager) (User: )
Description: The HTTP Service service failed to start due to the following error:
%%1009
Error: (04/28/2015 07:34:12 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueType=0 Index=2

I decided to look at Event Viewer for anything related to HTTP, and in Summary of Administrative Events I found that I have had the HttpEvent Event ID 15021 over 1900 times in the past week. The details from a error event are:
Log Name: System
Source: Microsoft-Windows-HttpEvent
Date: 4/28/2015 10:30:04 AM
Event ID: 15021
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Dianes-HP-PC
Description:
An error occurred while using SSL configuration for endpoint Type=0 Index=2. The error status code is contained within the returned data.
Event Xml:
< Event xmlns="http://schemas.microsoft.co... Read more

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RELEVANCY SCORE 44.8

Hello Team,
Please I want to ask if it is possible for ATA to detect when an attacker launch remote code execution (psexec) against a server on the network. I know ATA detects when such attack is launched against domain controllers, but what if the targeted machine
is a member server or workstation, will ATA still detect it?
Thanks.

BR, David Sunday

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RELEVANCY SCORE 44.4

Hello Fangzhou CHEN,

Per your instructions below.  Is the U/P my admin info or the users?  Please advise.

We could use the PsExec tool to conduct the remote control.
1. Download the tool and copy to file to C:\Windows\System32

2. Run cmd as administrator
3. We could run the command psexec  \\ <computername >
-u <username> -p <password> <command>to run command in remote computer.

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RELEVANCY SCORE 44.4

am in the process of putting a batch file together to detect and force microsoft updates to a machine or a group of machines using PSEXEC.exe and a VBS script created by Rob Dunn and posted over at the forums at www.wsus.info.

I have listed below the steps needed to complete this task and would like it put together (if possible) in a batch file, UPDATE.VBS is the name of the script that I copy over to the machine and the PSTOOLS dir is the directory that PSEXEC resides in.

If I run these commands one at a time everything runs well, I would just like to know if it is possible to make this a "one step process"?
Ok here are all the cmds I need in order to run the script

1. net use \\TARGETMACHINE\C$ /user:"DOMAIN\DOMAIN USER"

2. copy update.vbs \\TARGETMACHINE\C$\update.vbs

3. exit back into PSTOOLS directory

3. psexec.exe \\TARGETMACHINE -u "DOMAIN\DOMAIN USER" -p PASSWORD -e -i cmd.exe /c cscript.exe //B C:\UPDATE.vbs
I have tested this on multiple machines and everything is running well. Any suggestions on how to set this up in one batch file? Of course I will eventually setup the PSTOOLS dir on a network drive instead of my local machine.
 

A:Using PSEXEC and VBS script with WSUS

Ok after a few weeks of playing around with the script and lots of help from Karlchen over at http://forum.sysinternals.com/default.asp I got it running, it goes a little something like this:

@echo off
:: Programme: remoteupd.bat
:: Function : copy update.vbs to \\target
:: launch update.vbs on \\target using psexec
:: &nbs p; will read computerlist.txt and launch update.vbs on each
:: &nbs p; of the hostnames\IPs inside the file
:: Status : third draft, arguments given on commandline, uses a listfile
:: Note : we will assume "computerlist.txt" is located in F:\Work Applications\WSUS Force Update, too.
:: Usage : remoteupd.bat adminuser password
::
:: Check that 2 arguments have been given on the commandline
if "%2"=="" (
echo usage: remoteupd.bat adminuser password
echo Try again.
exit /b 1
)
set ADMUSER="ADMIN USER\DOMAIN"
set ADMPASS="PASSWORD"
set LISTFILE=computerlist.txt

:: go to the source folder
f:
cd \Work Applications\WSUS Force Update

:: check that the listfile is there
if not exist %LISTFILE% (
echo Listfile %LISTFILE% not found. Create it and try again.
exit /b 1
)

:: Finally, all checks done, let us do our work in a for loop
for /F %%i in (%LISTFILE%) do (
REM 1. net use if ADMPASS has got no space character the
REM double quotes may be removed
net use \\%%i\C$ /user:"ADMIN USER\DOMAIN" "PASSWORD"

REM 2. copy update.vbs
copy update.vbs \\%%i\C$\update... Read more

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RELEVANCY SCORE 44.4

Hi,
I have a question regarding psexec or an alternative perhaps? Basically, I have a batch file I made, that I want to allow a friend from a remote machine to exec. However, I want him ONLY to be able to exec this file, and not mess around anywhere else on the machine. Psexec gives too much privilege and he could open other things, etc. I did come across the program RemoteExec, but after the 15 day trial that won't be of much value to me(not paying 400$ for this singular occurrence). Any ideas or help would be GREATLY appreciated!!!

Thanks
 

A:Psexec related question

Why do you want to give remote access to this file? This kind of sounds like a classroom project you are trying to get help with.

At any rate, what about installing Apache web server and having the file access granted through the webserver?
 

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RELEVANCY SCORE 44.4

Hello all, I have a question about setting up Remote Desktop on PCs in our company. For most of the PCs on our network Remote Desktop is disabled by decree of the management. When I do need access to a machine I'll use psexec to enable the service then I'll disable it when I'm done. Some of the PCs are accessed by normal (non-admin) users on the network using Remote Desktop - we're looking for a way to remotely edit the list of users that can access the PCs that way - it'll be one specific user allowed per machine so a group policy doesn't seem to be the right way to go... Basically I'm looking for a way to remotely edit a machine's local secpol, specifically the "Allow logon through terminal services" setting.
I found this MS article http://technet.microsoft.com/en-us/library/bb457125.aspx that mentions the SeNetworkLogonRight but I don't see that in the registry... I must be missing something stupid here - there has to be an easy way to do what I'm trying to do... Does anyone know what that easy way is?
This is the command I use to enable remote desktop - it seems like something similar could be used to edit the userlist? Argh!
psexec \\machine reg add "hklm\system\currentcontrolset\control\terminal server" /f /v fDenyTSConnections /t REG_DWORD /d 0

-Oh, it's an Active Directory Domain, all the PCs are WinXP - Thanks!
 

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RELEVANCY SCORE 44.4

I am in the process of putting a batch file together to detect and force microsoft updates to a machine or a group of machines using PSEXEC.exe and a VBS script created by Rob Dunn and posted over at the forums at www.wsus.info.

I have listed below the steps needed to complete this task and would like it put together (if possible) in a batch file, UPDATE.VBS is the name of the script that I copy over to the machine and the PSTOOLS dir is the directory that PSEXEC resides in.

If I run these commands one at a time everything runs well, I would just like to know if it is possible to make this a "one step process"?


Ok here are all the cmds I need in order to run the script

1. net use \\TARGETMACHINE\C$ /user:"DOMAIN\DOMAIN USER"

2. copy update.vbs \\TARGETMACHINE\C$\update.vbs

3. exit back into PSTOOLS directory

3. psexec.exe \\TARGETMACHINE -u "DOMAIN\DOMAIN USER" -p PASSWORD -e -i cmd.exe /c cscript.exe //B C:\UPDATE.vbs


I have tested this on multiple machines and everything is running well. Any suggestions on how to set this up in one batch file? Of course I will eventually setup the PSTOOLS dir on a network drive instead of my local machine.

A:Using PSEXEC and VBS script with WSUS

Ok after a few weeks of playing around with the script and lots of help from Karlchen over at http://forum.sysinternals.com/default.asp I got it running, it goes a little something like this:

@echo off
:: Programme: remoteupd.bat
:: Function : copy update.vbs to \\target
:: launch update.vbs on \\target using psexec
:: &nbs p; will read computerlist.txt and launch update.vbs on each
:: &nbs p; of the hostnames\IPs inside the file
:: Status : third draft, arguments given on commandline, uses a listfile
:: Note : we will assume "computerlist.txt" is located in F:\Work Applications\WSUS Force Update, too.
:: Usage : remoteupd.bat adminuser password
::
:: Check that 2 arguments have been given on the commandline
if "%2"=="" (
echo usage: remoteupd.bat adminuser password
echo Try again.
exit /b 1
)
set ADMUSER="ADMIN USER\DOMAIN"
set ADMPASS="PASSWORD"
set LISTFILE=computerlist.txt

:: go to the source folder
f:
cd \Work Applications\WSUS Force Update

:: check that the listfile is there
if not exist %LISTFILE% (
echo Listfile %LISTFILE% not found. Create it and try again.
exit /b 1
)

:: Finally, all checks done, let us do our work in a for loop
for /F %%i in (%LISTFILE%) do (
REM 1. net use if ADMPASS has got no space character the
REM double quotes may be removed
net use \\%%i\C$ /user:"ADMIN USER\DOMAIN" "PASSWORD"

REM 2. copy updat... Read more

Read other 1 answers
RELEVANCY SCORE 44.4

Hi Guys I know there's probably a lot of these on these forums but when i type in the command

psexec \\computername cmd it says access is denied

I am running cmd as admin and havn't tried anything else,
i'm not very good with cmd so would someone please help?

Thank you

A:psexec access is denied

You need to supply username and password.

http://technet.microsoft.com/en-us/sysinternals/bb897553.aspx

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RELEVANCY SCORE 43.6

Has anyone experienced this or similar recently? We've seen multiple unrelated clients get hit with something that resembles a worm. It appears to use mimikatz to steal passwords for the currently logged on user (Active Directory) and then reaches out to other PCs on the network and uses psexec to run something. I assume it's trying to steal the next computer's username/password and so on. Processes can be seen in Task Manager running under other user accounts that are NOT logged into the PC. The users (which have never otherwise logged into the PC) then have profiles in C:\users. This process leaves the PSEXECSVC Windows service (visible in services.msc) and saves mimikatz.exe and other random KB_______.exe and ms_______.exe files in C:\ProgramData and C:\users\username\appdata\roaming and \appdata\local\temp. It seems to disable the Windows Firewall and Windows Update services, and it breaks Show Hidden Files so it can't be turned on or off.
 
Users have complained of audio/music playing in the background, and we've found .mp3 files in c:\users\username\appdata\roaming. It's hard to recover from this because cleaning the PCs one by one is great until an infected one is turned back on with network connectivity and hits all the cleaned/rebuilt ones again.
 
The thing that's most worrying to me is that I can't find much about this online. This appears to be the closest thing: http://blog.cylance.com/operation-cleaver-net-crawler
 
Any ideas what t... Read more

A:Some type of worm using psexec and mimikatz?

First thing first, it would have to eb running at domain adminlevel to execute through psexec, so change the administrators password pronto.
Also setup a group policy to disallow psexec.exce from running on C:\*
Thirdly make sure no user account has admin rights, ecspecially global admin rights or local admin rights.
If its conencting to each amchine IPC$ then im assuming it has the Domain\Administrator account token/password.

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RELEVANCY SCORE 43.6

Hi Tech Support,
I got below error when using psexec on remote computer (india). user123 is admin at india. Admin$ and IPC$ can access without error. Please help....
psexec \\india -u india\user123 -p [email protected] -h cmd
Error establishing communication with PsExec service on india:
Access is denied.

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RELEVANCY SCORE 43.6

I am looking psexec commands to fulfil below requirements
1) copy file into C:\temp on remote machines including bat file and source files
2) Install using batch files (EXE file using batch file)

looking sample psexec commands to install EXE, MSI, WSU, bat, cmd etc

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RELEVANCY SCORE 43.6

I am trying to determine why IE7 installer fails to work when using PSEXEC to remotely install it?
I have the IE7 installer in c:\temp
This does not work (The switches are valid)
 
psexec \\new_computer c:\temp\ie7.exe /quiet /update-no /norestart /log:c:\temp
 
 
 
It installs fine with the same switches if I manually run it locally but I *MUST* remotely install it as I have multiple PCs to manage and don't need to bother the users 
Below is the log it generates yet it's not making any sense.

00:00.000: ====================================================================
00:00.218: Started: 2011/05/21 (Y/M/D) 21:11:52.900 (local)
00:00.468: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.609: Command line: c:\ba1df32f992674d86f0534\update\iesetup.exe /quiet /update-no /norestart /log:c:\temp
00:00.890: INFO: Acquired Package Installer Mutex
00:01.125: INFO: Operating System: Windows Workstation: 5.2.3790 (Service Pack 2)
00:01.656: INFO: Checking version for C:\Program Files\Internet Explorer\iexplore.exe: 6.0.3790.1830
00:01.765: INFO: C:\Program Files\Internet Explorer\iexplore.exe version: 6.0.3790.1830
00:01.781: INFO: Checking if iexplore.exe's current version is between 7.0.0.0...
00:01.812: INFO: ...and 7.1.0.0...
00:01.890: INFO: Maximum version on which to run IEAK branding is: 7.1.0.0...
00:01.906: INFO: iexplore.exe version check success. Install can proceed.
00:01.922: INFO: EULA not shown in passive or... Read more

A:Unable to remotely install IE7 using PSEXEC

Hi,

 

Regarding the issue, I’m just wondering that if you can collect the IE7 log (%windir%\ie7.log)for me, then we can try to find the cause.


 

Please understand, we need more detail information to troubleshooting the issue.You may upload the file via SkyDrive and post a link here.

 

Also please refer:

 

http://support.microsoft.com/kb/917925

 

Also if you want remote install IE7, you may use the .msi file to do. Please refer:

 

http://support.microsoft.com/kb/942812

 

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=e41d8800-d134-4356-a2e7-c01bee790908&displaylang=en
Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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RELEVANCY SCORE 43.6

I keep getting an information message, 
The start type of the Touch Keyboard and Handwriting Panel Service service was changed from auto start to demand start.
Last hour :8227 24 hours: 149657 days: 27,207
My notification area on my taskbar is flashing continually, and sometimes I get weird flashes on the screen.
I've tried to disable the service, and it won't.  Is anyone able to help?

A:Touch Keyboard and Handwriting Panel Service was changed from auto start to demand start

Hi  jimr56 ,
Please try booting into safe mode with networking and check if the problem exists.Try and update the system BIOS from support.dell.com and the chipset, video and touchpad drivers just to be sure that there are no outdated drivers. Also run diagnostic from F12  and share the results.
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

Read other 1 answers
RELEVANCY SCORE 43.6

I keep getting an information message, 
The start type of the Touch Keyboard and Handwriting Panel Service service was changed from auto start to demand start.
Last hour :8227 24 hours: 149657 days: 27,207
My notification area on my taskbar is flashing continually, and sometimes I get weird flashes on the screen.
I've tried to disable the service, and it won't.  Is anyone able to help?

A:Touch Keyboard and Handwriting Panel Service was changed from auto start to demand start

Hi  jimr56 ,
Please try booting into safe mode with networking and check if the problem exists.Try and update the system BIOS from support.dell.com and the chipset, video and touchpad drivers just to be sure that there are no outdated drivers. Also run diagnostic from F12  and share the results.
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

Read other 1 answers
RELEVANCY SCORE 43.6

OK, so I have a new Dell XPS M1330 notebook running vista home premium and an Intel PRO/Wireless 3945ABG and I can't connect to any wireless networks...

The wireless switch is booted up in the on position. I go to windows network diagnostic and it says that I need to Start Windows Wireless Service, but this won't start and I'm simply told "Windows cannot resolve your problem".

I have found this link, Windows Wireless Service? - Windows BBS and vista-windows wireless service can't start...... - TechNet Forums and have attempted this technet fix and changed the reg value from 3 to 2:






1. regedit
2. [HKEY_LOCAL_MACHINE]\System\CurrentControlSet\Services\ndisuio
3. Change Start to "0x000000002 (2)"
4. Restart



but this hasn't fixed the issue.

Similarly I have found this link regarding Zero Configuration, How do I start the Wireless Zero Configuration? and have gotten the first step done but have stalled at the the service labelled WLAN AutoConfig.
In Services, the service's startup type is set to Automatic but Service status is "stopped". When I go to "Start the Service" it returns me with an error that:






Windows could not start the WLAN AutoConfig service on Local Computer.

Error 126: The specified module could not be found.



The fact this WLAN service won't start is what I think is causing the problem, I've searched round and found nothing that ca... Read more

A:WLAN AutoConfig won't start | Windows Wireless Service won't start....

I have the EXACT same problem (but with a Dell M1530) and have tried the exact same thing with no success. I think I got the problem from an update Microsoft sent me. I have heard the only way to fix it is to reinstall Vista. HELP!

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RELEVANCY SCORE 43.6

OK, so I have a new Dell XPS M1330 notebook running vista home premium and an Intel PRO/Wireless 3945ABG and I can't connect to any wireless networks...

The wireless switch is booted up in the on position. I go to windows network diagnostic and it says that I need to Start Windows Wireless Service, but this won't start and I'm simply told "Windows cannot resolve your problem".

I have found this link, http://www.windowsbbs.com/showthread.php?t=65995 and http://forums.microsoft.com/TechNet/...&wa=wsignin1.0 and have attempted this technet fix and changed the reg value from 3 to 2:


Quote:




1. regedit
2. [HKEY_LOCAL_MACHINE]\System\CurrentControlSet\Services\ndisuio
3. Change Start to "0x000000002 (2)"
4. Restart




but this hasn't fixed the issue.

Similarly I have found this link regarding Zero Configuration, http://www.inf.aber.ac.uk/advisory/faq/965/#vista and have gotten the first step done but have stalled at the the service labelled WLAN AutoConfig.

In Services, the service's startup type is set to Automatic but Service status is "stopped". When I go to "Start the Service" it returns me with an error that:


Quote:




Windows could not start the WLAN AutoConfig service on Local Computer.

Error 126: The specified module could not be found.




The fact this WLAN service won't start is what I think is causing the problem, I've searched round and... Read more

A:WLAN AutoConfig won't start | Windows Wireless Service won't start....

Check in Device manager that your wireless card is working properly

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RELEVANCY SCORE 43.2

I recently had to install a new battery for my computer. After doing so I started having this problem and receiving the following Error from the "Service Control Manager" Event ID:7026   The following Boot-Start or System-Start driver(s)
failed to load: ppfd_vt_1_10_0_24    Param 1. The issues I am having are; Unable to completely "SHUT DOWN" unless I press the power button, this is after I have already selected the "shut down" option in the Start menu. Never
had to press the power button to power off my computer. Also, at "START-UP", I get as far as a black screen with a white flashing cursor in upper left-hand corner. At this point I am stuck, nothing takes me out of this state unless I press the "POWER"
button to shut-down. In order to start-up & Boot, I disconnect AC Adapter, remove battery, wait about 20 seconds, re-install battery, power adapter, and push power button. Now my computer is all good. Can anyone help me with this, I've researched for 2
weeks and am no where. Thanks for any help. My computer is quite old, 2010 Sept., but I'm hoping that I don't have to purchase a new one...(I'm a lil cheap) lol

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RELEVANCY SCORE 43.2

Ok imma give a full rundown of the situation. Currently on the network we are on because of the way it is setup wake on lan doesn't work, so SCCM has at best a 70 success rate for patching. So I am currently spending a couple days a week remoting into computers and running a batch file to manually update computers. I need a way, that isn't psexec to execute a batch file on a remote computer. If anyone has any ideas they would be greatly appreciated.

Additional Notes
- Batch file is on share drive atm.

A:Run Batch File On Remote Computer Without PsExec

So, you are using RDP and remotely logging into the computer? If that's the case, you should be able to put the batch file on a network share, and then execute it while you are in the RDP session.

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RELEVANCY SCORE 43.2

I have created a couple batch files to easily update firefox on users computers. See the scripts below.

This executes a batch file on all computers listed in the firefoxusers.txt file.
Code:
psexec @firefoxusers.txt -u [I]AdminUsername[/I] -p [I]password[/I] c:\installers\firefox.bat
This is the file that is executed from the one above to install the file silently from a shared drive.
Code:
pushd \\server\applications\firefox

firefoxsetup.exe -ms

popd
My problem is that when I run this script I have no idea if the software was installed correctly or not. I am looking for a way to just output what was run so I can go through and see if anything failed.

Any help would be appreciated.

Thanks
 

A:Solved: Output log file from PSExec batch

Not sure if Redirection will work or not.
http://www.robvanderwoude.com/redirection.php

You could try this.
psexec @firefoxusers.txt -u AdminUsername -p password c:\installers\firefox.bat 2> errorlog.txt

or inside your batch file. Not sure if this one witll work or not.
firefoxsetup.exe -ms 2> \\server\applications\firefox\errorlog.txt
 

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RELEVANCY SCORE 43.2

Hi,

After migrating on Windows 10 from Windows 8 when using psexec I've started to recieve an error message when enumerating domain. Error is "A system error has occurred: 53". On other machine where still Windows 8 is installed everything works fine. 
When I use psexec \\pcname command is executed without problems, but when I use psexec \\* I've get  "A system error has occurred: 53"

Sorry for bad english :)

Thanks.

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RELEVANCY SCORE 43.2

I am looking psexec commands to install exe
scenario:
I had copied source folders \\server1\test  into  designation (C:\windows\test) via PowerShell
now I am looking psxec complete command to run exe on remote machines (remote machines will take from txt file)
PSEXEC syntax or command  to run exe on multiple machines 

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RELEVANCY SCORE 43.2

Hi !
I recently have this problem on the services,when i try to Start the service he give me this error "Windows could not start the "service name" service on Local Computer Error 129 0x89" i search on google but i don't find this error,so
i think it will be good when i ask the Microsoft Comunity . I need help ! Sorry for my bad english !
         Thanks !

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RELEVANCY SCORE 42.8

Hi Team,

I am getting below error when I try to install an application.
Application installed fine on my local Win 10. Issue is with the Virtual Machine I have setup using VirtualBox.

VM OS I am using is win 7 and win 8. Both have the same issue.
I tried running the application as "Run as Administrator" but still no luck.
below is the event log of windows.





-

System














-

Provider











[
Name]
MsiInstaller


















-

EventID
11920











[
Qualifiers]
0




















Level
2



















Task
0



















Keywords
0x80000000000000

















-

TimeCreated











[
SystemTime]
2016-08-07T10:53:11.000000000Z




















EventRecordID
465



















Channel
Application



















Computer
PANTHER

















-

Security











[
UserID]
S-1-5-21-2601561693-1348493304-1030181968-1001













-

EventData











Product: ScaleOut
StateServer x64 Edition -- Error 1920. Service 'ScaleOut StateServer' (SOSS)
failed to start. Verify that you have sufficient privileges to start system
services.










(NULL)










(NULL)

... Read more

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RELEVANCY SCORE 42.8

I am looking PSEXEC command to install msu files on mutiple machines or list of computers. looking setps to copy msu file locally and install via PSEXEC

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RELEVANCY SCORE 42.8

Hello.I have a Windows XP Pro SP3 with several problems:* I cannot accede to http: // es.mcafee.com from Firefox or Internet Explorer.* I cannot update the antivirus Mcafee. In addition, before its icon appears close to the clock on the task bar and now it does not appear.* On having looked for something in google in the Firefox, some links open windows with porn and mobiles. In Internet Explorer it works well.* The Firefox crushes when you sail with it (version 3.0.8).* Emulate also crushes on having executed.* Spyboot Search and destroy does not find anything.* Mcafee has not found anything (one week ago had the virus of the double tilde that it could erease).* SuperAntiSpyware does not find anything.* Malwarebytes ' Anti-Malware does not find anything either.* WebRoot finds a HackTool App/Psexec-Gen and Bullet Proof Software Spyware but since I do not have a subscription cannot eliminate them.I can't open Mcafee's page from the fail-safe mode with network's funtions either.HitJack log is this:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:50:35, on 02/04/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16791)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\Archivos de programa\Webroot\WebrootSecurity\WRConsumerService .exeC:\WINDOWS�... Read more

A:HackTool App/Psexec-Gen and Bullet Proof Software Spyware

I see you have Quadruple posted http://forum.securitycadets.com/index.php?showtopic=10287http://www.security-forums.com/viewtopic.p...48934e99b8d813fhttp://www.bleepingcomputer.com/forums/lof...hp/t216359.htmlhttp://forums.techguy.org/malware-removal-...mcafee-web.htmlAll Malware Removal/Hijackthis forums greatly frown on anyone that double, triple or quadrupile posts, as it creates back logs and wastes our time! Since you are receiving help Katana at Security Cadets I am closing this thread.

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RELEVANCY SCORE 42.8

Hi there,
As described in the following link on how to run a disk defragment using Disk Defragmenter via PsExec http://www.winhelponline.com/blog/how-to-run-disk-defragmenter-on-a-remote-computer/,
would you say that all parameters mentioned by the author in the blog are applicable? If not, please could you specify which parameters aren't needed in order for me achieve this task efficiently, I've been trying to understand all the parameters for PsExec
and from what I can understand I don't think parameters -s and -f are applicable as mentioned in
http://technet.microsoft.com/en-gb/sysinternals/bb897553.aspx. Reason why I say this is that when you when specify parameter -s (using system account) in the command and log on as a
user of that remote computer in which I've been using Remote Desktop to achieve this as well as Command Prompt, the prompt comes up with "Disk Defragmenter exited with error code 0" straightaway when logging on and logging off as that user on the
remote computer, the same also applies when logging off as that user on the remote computer when running the command when being logged on as that user whereas if you don't specify parameter -s the message is delayed for longer which is what I would expect,
I'm assuming error code 0 means that the task has completed successfully as mentioned in the following link
http://aumha.org/a/defragerr.htm. Another reason as to why I don't think parameter -f is needed is that the program (Disk Def... Read more

A:Clarification of running Disk Defragmenter remotely using PsExec

Case closed, managed to solve issue.

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RELEVANCY SCORE 42.4

I recently scanned my computer with Malwarebytes Anti-Malware, Spybot Search & Destroy, and Avira AntiVir personal.MBAM and SB S&D came up with nothing but Avira did. This is the 2nd time this month that Avira detected "appl/psexec.e" found in "C:\System Volume Information". There are 3 different instances in the Quarantine.Please look through my HJT log to help stop this recurrence.Also, users on this computer use Firefox Portable from portableapps.com run from 2 different USB drives. Both equppied with the add-ons NoScript, AdBlock Plus, and Web of Trust (WOT) to better protect us from viruses & etc.Thank you for your time.- - - - -Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:17:23 AM, on 5/15/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16827)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Avira\AntiVir Desktop\sched.exeC:\WINDOWS\system32\RUNDLL32.EXEC:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exeC:&... Read more

A:Avira detects appl/psexec.e reoccured 2nd time this month

Hi PixelPlay,Sorry for the delay the forums here at BC are always very busy and we do are best to keep up. Sinceyour log is quite old and alot could have changed, I would like to see a new log please. If you nolonger require any help could you let me no please, so this topic can be closed.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Thanks

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RELEVANCY SCORE 42

Hi,
We are unable to take backup of "Favorites","Desktop" folders in a user profile when scanstate is run remotely using "Psexec \\computername -s scanstate.exe /ue:*\* /ui:domain\user /i:miguser.xml /config:config.xml /c" command.
These folders are redirected to a shared folder on a server and when we try to see the folders by using UNC path(\\computername\c$\users\username) on the user's machine they dont appear under user profile. Even though "Documents" are redirected,
we are able to take backup of the "Documents" folder.
However, when scanstate is run locally on the system, all folders are backedup to usmt.mig file. We are using "miguser.xml" and "Config.xml" for scanstate, since we need backup of "Documents","Desktop" and "Favorites"
only. After searching over internet, we doubt that, this behavior has got something to do with "Shell Folders" and "User Shell Folders" in the registry under "HKCU\Software\Microsoft\Windows\Currentversion\explorer\shell folders",
where paths to all user profile related folders information is stored. We dont find "Documents" folder there, may be thats the reason why we are able to take backup of only "My Documents" and not the rest of the folders (Favorites,Desktop).
When scanstate is run locally, the backup of "Favorites","Desktop" and "Documents" is... Read more

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RELEVANCY SCORE 38.8

So I've recently noticed a problem with my Windows 7 x64 PC where whenever I rebooted, when it came back to the welcome screen it was staying there saying "Please wait," for a few minutes (not sure what it was doing, but it was doing it in safe mode too...) So I wanted to check my eventlog to see what the error was... because I was sure it was something that was probably looping over and over causing the please wait message.

When I went into Eventvwr I got this error message when it began loading-

So, seeing that I immediately just thought to go in and enable my eventlog service, when I went in to services.msc to see what happened, I saw that it was "Starting..." and it was sitting there not moving at all.

After seeing that, I checked its' dependencies and there are NONE! Though Task Scheduler, and Windows Event Collector both rely on this service to actually function. So because the Eventlog is not actually starting, I can't get my Task scheduler or my Windows Event Collector services to start.

Event Collector
(This one was a bit strange, because I don't have an HTTP Service that it's relying on to be able to start... but I don't recall ever even having an HTTP Service to begin with.)

Event Collector

________________________________________________________________________
So I'm without a clue what to do next!
I've tried practically everything suggested from random people on Google (which is sometime... Read more

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RELEVANCY SCORE 38.8

Hi guys, looking for a little help.

So randomly although probably related to a Windows update my fingerprint reader stopped logging into windows, pre-boot works fine.

traced it to the NTRU TSS service not running because of the Dependant service TBS not running.

This is where I am at;

Help please

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RELEVANCY SCORE 38.8

Hi there
Can anyone help me with my problem I am Running Windows 7 Professional. This is what it says every time I try and start the Fax Service.

The Fax Service on Local Computer started and then stopped. Some services stop automatically if they are not in use by any other service or program.

Please help I rely on my Fax for business.
Thanks
 

A:Fax Service Cannot start

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RELEVANCY SCORE 38.8

Hello, I'm a little new to COM/DCOM, and have been tasked with resolving an issue that one of our customers is having with our COM application on some of their machines. Whenever they try to start up the service, it starts and stops immediately. We had them open the properties for our application under component services and noticed the "Run application on this computer" checkbox is unchecked (it is typically checked) and greyed out on all of the machines that are having the problem, and I believe this to be the underlying cause of the problem. This app was working fine for a few months on all of these machines, so it was originally installed properly. Was there a Microsoft security update released recently that might be causing this? The machines are all XP SP2.

Any help is greatly appreciated.
 

A:Service won't start

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RELEVANCY SCORE 38.8

Upon startup, I get C:\\Windows\SysWOW64\net.exe and I either have to click the top-right X to close the window or OK before it will let me go on with life. i ran the TSG SysInfo : Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A8-6410 APU with AMD Radeon R5 Graphics, AMD64 Family 22 Model 48 Stepping 1
Processor Count: 4
RAM: 3545 Mb
Graphics Card: AMD Radeon(TM) R5 Graphics, 512 Mb
Hard Drives: C: Total - 691706 MB, Free - 635361 MB; D: Total - 23393 MB, Free - 2499 MB; F: Total - 98 MB, Free - 56 MB;
Motherboard: Hewlett-Packard, 22CD
Antivirus: 360 Total Security, Updated and Enabled

Any ideas?
 

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RELEVANCY SCORE 38.8

I've got a Dell Vostro 200 computer here running Win XP Pro. It was severely infected with a whole mess of stuff: Vundo, Malware Doctor, and literally hundreds more trojans.
I've used MBAM, SAS, SB:S&D, and Avira to clean it all up. (Currently running SAS in safe mode to verify it is all gone). I'll be running MBAM after it reboots to normal mode too.

However, one problem it has had from the beginning and I can't seem to find the exact issue anywhere on the web. Windows update will not work in any fashion. Automatic update shows as off in the Security Center. If I try to turn it on, it says it can't be turned on and to maybe try going to the control panel to do it. Can't turn it on from the control panel either.

When I go into MMC, Automatic updates shows as being disabled. If I try to change that to MANUAL or AUTOMATIC, as soon as I click the Apply or OK button, a little window titled SERVICES pops up saying ACCESS IS DENIED with a black exclamation mark in a yellow triangle.
I've tried to reregister the dll by running REGSVR32 WUAUENG.DLL but it comes back failing, with an error code of 0x80070005.

I tried downloading the regsvr32.exe again thinking maybe this one was corrupted, but that didn't help either.

UPDATE: SAS scanned clean in safe mode and MBAM scanned clean in normal mode. So I'm pretty sure it is clean now, but still can't update Windows.

Any ideas will be appreciated greatly. This is a business computer from a cu... Read more

A:WAU service will not start

Microsoft Update Solution Center (includes a list of update issues)How to troubleshoot common Windows Update, Microsoft Update installation issuesTroubleshooting: Automatic UpdatesRe-install Windows Update file

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RELEVANCY SCORE 38.4

hello everyone. any help would be greatly appreciated!

so my computer was doing great, no problems with anything really and then one day my itunes did an update and after that my ipod wouldn't sync to it because it said i had to have the new version of itunes, so i go to download that and then it wouldn't install because i didn't have xp sp2, so i go and download that, install it, restart, and xp won't start now...

it gives me the hp logo screen and then just turns black and never loads. i can press f8 and get to that screen, but when i try to start windows in any other mode it still won't start. any suggestions?

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RELEVANCY SCORE 38.4

After downloading a program and not checking i it was clean I ended up gettin the stupid Spysheriff bug. I read through some of the discussions and safely removed it...i think. But now every time i go to boot up my system after about a minute i get this pop up from NT Security or somethin like that saying " services.exe has performed an illegal operation and will shut down. status code - 1073741674" I paraphrased this. I cant seem to figure out why its doin this and its really pissing me off. Im not sure if my HJT will help but here it is. Hope you can help me.Logfile of HijackThis v1.99.1Scan saved at 12:07:17 AM, on 1/25/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\AIM95\aim.exeC:\PROGRA~1\MOZILL~1\FIREFOX.EXEC:\Documents and Settings\David Moylan\Desktop\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?p..... Read more

A:Upon Start-up I Get A Service.exe Crash

Hi moylan and Welcome to the Bleeping Computer.It would be very helpful if you could PM me with the program name and site you downloaded it from,this way maybe I can track whats happened.For now,Download WinPFind: http://www.bleepingcomputer.com/files/winpfind.phpRight Click the Zip Folder and Select "Extract All"Don't use it yetReboot into SAFE MODE(Tap F8 when restarting)Here is a link on how to boot into Safe Mode:http://service1.symantec.com/SUPPORT/tsgen...src=sec_doc_namFrom the WinPFind folder-> Doubleclick WinPFind.exe and Click "Start Scan"It will scan the entire System, so please be patientOnce you see "Scan Complete"-> a log (WinPFind.txt) will be automatically generated in the WinPFind folderRun MSCONFIG and enable everything in the startup area. To get to MSCONFIG, click on Start -> Run -> type in MSCONFIG -> click OK!Under the "General" TabMake Sure "Normal Startup-load all device drivers and services" has a green tick by itClick Apply->Close->Follow the Prompts to RestartRestart Normal and Please download Rootkit Revealer (link is at the very bottom of the page)Unzip it to your desktop.Open the rootkitrevealer folder and double-click rootkitrevealer.exeClick the Scan button (bottom right)It may take a while to scan (don't do anything while it's running)When it's done, go up to File > Save. Choose to save it to your desktop.Open rootkitrevealer.txt on your desktop and copy the entire ... Read more

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RELEVANCY SCORE 38.4

I'm unable to start marc updater's service [IMG]http://www.**************/imgbnc.php/059b1d657f51c75dfe5d77827bff64cb2e95fc88b9ec0b26c0be1ecb1011d7e42g.jpg[/IMG]

It give this error

[IMG]http://www.**************/imgbnc.php/06b6ac94242b7007c7e58d8ff62278780196f181ebd4157779c6f30beccbc1702g.jpg[/IMG]

A:Unable to start Service

Welcome
With a fix like this it is always best to start with a System Restore point. Neither of us know the true effect that the update will have.

FIX: You receive an "Error 1053: The service did not respond to the start or control request in a timely fashion" error message when you stop or pause a managed Windows service

http://www.ehow.com/how_5328875_fix-error.html

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RELEVANCY SCORE 38.4

When I try to open HELP, get msg Help and Support Service not running. Went to control panel / administrator tools (?) / services. Help and Support doesn't appear ?

Of course , Win XP was preinstalled so I don't have a distribution disk to load it from if that's what need to do.

A:Can't Start "help And Support Service" Not Available

Hi jorgholt.I have multiple fixes to get Help and Support to work. You can stop when H&S starts working for you1. Let's see if it will run at all.Start > Run > C:\WINDOWS\pchealth\helpctr\binaries\HelpCtr.exeIf this bring up H7S then you can simply make a shortcut pointing to this file or put this line into a .BAT file and run it when you want (saves a lot of retyping).2. In Notepad type the following and save it to a file named HELPSUPP.bat--------------------------------net stop helpsvccd /d %windir%\pchealth\helpctrrd packagestore /s /qrd installedskus /s /qcd binariesstart /w helpsvc /svchost netsvcs /regserver /installstart /w helpsvc /register--------------------------------Go to 1. and try that shortcut again.3. Start > Run > regsvr32 HHCTRL.OCXTry the shortcut or command in 1.4. Here is a Regigistry fix from Kelly Thurot, a Microsoft MVP with a million+1 useful XP tweaks and repairs. 235. Restore Help and Support ServicesGo to line 235, right-click on the title and select either "Save Link As" (Firefox) or "Save Target As" (IE).Save the file to the hard drive. Right-click on the file name and select "Merge".Go try 1.------------------- Oops - forgot one:5. Reinstall H&S - Requires an XP CD.Browse to C:\Windows\inf\pchealth.infRight-click on the file name and select Install. Put your XP CD in the drive and browse to the folder I386 and select OK.

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