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G50-80 stuck on Lenovo logo.

Q: G50-80 stuck on Lenovo logo.

Had this issue from couple of weeks but lapy used to start by itself automatically with out me doing anything to fix this. But since 2 days it?s just stuck on the logo. Tried all the methods like battery drain, nova key. but nothing?s working. Can anyone please help me out

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RELEVANCY SCORE 200
Preferred Solution: G50-80 stuck on Lenovo logo.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 70.4

Hi my Lenovo when power on stuck in Lenovo logo... cannot get in bios or safe mode, please help

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RELEVANCY SCORE 70.4

Hello. I have 3 year old Lenovo Y50-70 laptop. Couple days ago i decided to finally upgrade to SSD. The old HDD was 1TB WD 10SPCX and i replaced it with 480GB Kingston UV500 SSD. When I swapped the drives and tried to boot, I was stuck on completely black screen with only Lenovo logo. This ocured when I tried to enter Novo menu using Lenovo Novo button as well. I tried to put back the old HDD and it was working normally. When i pulled out both disks and tried to boot only from bootable USB this problem did not occur. Then i tried to plug the SSD to some HP desktop computer and I was able to install windows there and boot on the desktop normally. So I put the SSD back into my laptop and again i was stuck on the logo. However, because Windows was now installed, I was able to boot after being stuck on the Lenovo logo for some time. Then I tried to change the SATA controller mode. I tried both Compatible (IDE) and AHCI modes and installed fresh windows using both settings but still I was stuck on the cursed Lenovo logo. The lag lasted ~1 minute when usind the IDE and 6-7 minutes using AHCI setting.  My bios version is the same as the version available for donwload on my laptop drivers page (V3.03). Using bios options to restore to defaults or OS optimized defaults did not make any difference. All the drivers are installed and up to date, though I think this is irrelevant as the problem first occured before any OS was present.  Could it be t... Read more

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RELEVANCY SCORE 70.4

Hey guys, first time here and I just want to inform you that I'm not a genius so please talk like you're talking to a 9years old kid..

So my problem is as the title says.. Well it started when I opened my laptop from sleep mode then it was hanging up and then it suddenly turned blue with sad face.. I didn't read the problem clearly but i remember it saying a problem about "kernel_????_????"..

I tried to hard reset my laptop cause it was taking so much time then it ended up stuck on the logo... Now I'm the one with the blue sad face...



Hope you guys can help me as soon as possible., thanks in advance..

A:lenovo flex 15 is stuck on lenovo logo

Right, you mentioned it turned blue with a sad face, that is a Blue Screen of Death (or proper term is Kernel bugcheck) which indicates something has gone wrong.
In order to help we'll need the .dmp files.
Follow these instructions:

http://www.techsupportforum.com/foru...ta-452654.html

Post back the correct files in your next reply, do note that it would be helpful if you uploaded them in another reply and not edit your first post as I won't get a notification via email you've edited the post.
It just helps me get back to you easier.

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RELEVANCY SCORE 69.6

hi,i have a 2 year old G50-45. whenever i power on the laptop it is stuck at the lenovo logo.i tried the remove battery and press power button for 15-20 second method and still the screen is stuck at lenovo loding logo.i also tried to power off when on lenovo logo screen to access 'preparing automatic repair', but the screen is stuck at the 'preparing automatic repair' also, it dos not goes to 'diagnosing the PC'. i waited for 20 min. but nothing happens.  i also tried to use my earlier created usb backup drive but still the same problem occurs. it gets stuck at the lenovo logo.please help, it has been 5 days i am not able to access my laptop.  

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RELEVANCY SCORE 69.6

hi,I have a 3 year old G50-80 with win 10. whenever I power on the laptop it is stuck at the lenovo logo. I tried the remove battery, the "novo" button to power on the notebook. All methods gets stuck at the lenovo logo.what should I do now? Best

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RELEVANCY SCORE 68.8

My phone is stuck on lenovo's logo.I can turn it off by removing the battery, then when I click the power button to start it up, it stuckes again at this logo.I've tried some solutions I found in youtube such as plugging the charger or resseting by the method of holding the power button and the volume keys but they are not working.I also changed the battery but it seems that's not the problem eather.Please let me know if smo can help me.  

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RELEVANCY SCORE 68.8

Hi, I have 40 of these Lenovo B570's and within the last 1 month I now have 5 of these devices which get stuck on Lenovo Logo ScreenOn the bottom I have F2 and F12 and the progress bar half way It doesnt boot, doesnt go into BIOS and doesnt go into Boot Menu Replaced, Batter, Hard-Drive, Memory, Wireless Card

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RELEVANCY SCORE 68.8

Hi friends,I have a problem with my Z510. I enabled USB boot from BIOS to boot from USB flash and reinstall my linux mint. After restarting, it just stuck on lenovo screen and even after pressing ctrl+alt+del or turning on using OKR, I cannot go to BIOS setting or recovery mode.I would apreciate if someone could help me asap.

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RELEVANCY SCORE 68.8

Hello, I just bought a new y510p laptop few days ago. It works fine for frist 3 days. Now, when I turn on the laptop, it stuck at lenovo logo screen and then restart. The recovery key doesnt work as well, it also dispay lenovo logo and then restart. I really appreciate if anyone can help, thanks

A:y510p stuck at lenovo logo

Additional information: I don't connect any external device. I cannot access BIOS using F10 key

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RELEVANCY SCORE 68

A couple hours ago I restarted my PC, and since then it hasn't gotten past the lenovo splash screen. I can't even boot into the bios by pressing F12. I've even opened it up and disconnected all the harddrives, and disconnected every cable except HDMI and power, and it still won't get past the lenovo logo. I need to get back on this PC asap so please help, thanks in advance.

A:Ideacentre K450e stuck at lenovo logo

By just randomly hitting a bunch of keys on my keyboard, I've found that when I press Ctrl+alt+del, the screen goes black for 2-3 seconds then goes back to the lenovo logo

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RELEVANCY SCORE 68

My Lenovo ideapad 110 is stuck on "Lenovo?" that's all that is on there I can't access the BIOS menu through the novo button or the fn+f2. 

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RELEVANCY SCORE 68

So last night i put my laptop on my bed (lenovo ideapad 100) and i let it do the new windows 10 updates and i left because i had some work, after 2 hours i came back and see its still working and it only shows the lenovo logo screen, the same thing i encounter now, i tried to reinstall it with a usb and cd but no result it only shows black screen. I put the boot priority good and enabled usb boot. Any help?

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RELEVANCY SCORE 68

Halo. My Ideapad just freeze a few hours ago so I decide to force shutdown by holding the power button. Once it shuted down i tried to turn in back on, but I just got stuck at LENOVO Logo. That white circle rotating in the middle below Lenovo Logo also didn't show up even after I waited for 30mins. So I browse the internet looking for the solution. I found about the NOVO button. I tried turn it on with it. After waited like 2 mins there's blue window showing 4 options. Normal StartupBIOS SetupBoot MenuSystem RecoveryI tried all of it, and it resulting BlackScreen. Is there a way to fix this problem. Hope it's not because some kind of hardware failure.

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RELEVANCY SCORE 68

I have a T450s, bought it one and half years ago. I rarely turn off the laptop, mostly just close the screen. I guess it just goes to sleep.About two weeks ago, I opened the screen, it stuck at the logo screen, sometimes passed the logo screen, but still stuck at a totally blanked black screen. It's been all the same ever since. I'm very busy with work lately, so i've been using my work loptop for everything. Now I want to get this fixed. Does anyone have the same issue that can help me? 

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RELEVANCY SCORE 67.6

My Lenovo aio PC from c20-30 series is stuck on Lenovo logo. I tried entering the bios but it asks for a password.

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RELEVANCY SCORE 67.6

My Lenovo aio PC from c20-30 series is stuck on Lenovo logo. I tried entering the bios but it asks for a password.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

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RELEVANCY SCORE 67.6

I just purchased IdeaCentre K450 from Bestbuy.In addition I also purchased 2 Seagate 3TB Backup Plus USB drives. All three USB drives were plugged in to the K450.When the Windows Updates automatically rebooted the PC, it got stuck on the Lenovo BIOS logo.It will not bypass it until I remove or power down all the USB drives that attached to it. I did check the BIOS and make sure that it's not trying to boot from USB. I made the Local Hard Disk as the number 1 priority when booting. I don't know what is going on. I think Lenovo will have to update the BIOS. SInce it's a newer product, my guess is I will have to wait for a little bit. I called the support line and they have no clue what is going on. They only advise is to post it in the forum and see if anyone else has the same issue. *no comment* I guess this is a weird one because when I tested by plugging in an "EMPTY" 4GB USB jump drive, it will boot just fine.I'm not sure if it's because the Seagate Backup Plus was a 3TB drives or it has "certain" content inside the jump drive. If any fellow K450 users has the same issue, please post it here so the Lenovo "engineer" be able to see that there's an issue out there. Thank you. 

A:Warning! K450 stuck on Lenovo logo when USB hard d...

Hi iamxcpx, welcome to the forums,
 
what you have experienced is not uncommon with any type of computer from notebook through to server, regardless of the boot disc being set as item 1 in the list, sometimes they just want to search everything available for boot instructions; depending on the quantity of information on the external discs it can sometimes take a little while.
 
I would suggest totally excluding the drives, or better all usb devices, from the boot order.  The following picture is of another systems BIOS, but hopefully illustrates what I mean.
 

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RELEVANCY SCORE 67.6

hello.  When I restart the computer after a Hibernate (Windows 10) the computer sometime the computer stall at the Lenovo boot screen.  I updated all the firmware and software available in Companion. There is a reason for that ?

A:ThinkPad P70 is stuck at Lenovo logo screen after Hibernate

Do you have the latest BIOS?  
 
Do you authenticate through a domain controller?  Where is network boot in the boot order?

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RELEVANCY SCORE 66.8

I just got my X1 carbon today. The major problem is that the CPU is overheating. It can easily reach to 90 degrees or even higher. (I already used XTU undervolted the cpu) The fan is always on and a little bit noisy if using the laptop even for performing some simple tasks such as open a web. It will turn so hot that i won't even able to reset my hand on the right side of the keyboard above the air outlet (the area next to "enter"). Since it is a new system, i need to restart it after updating and installing some apps. The system stuck at Lenovo logo screen during restarting a few times already. I think it was due to overheating. Long press the power bottom and restart it will solve the problem.  

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RELEVANCY SCORE 66.8

When I power on my T450 docked in UltraDock sometimes it stuck at Lenovo logo.Only solution is to undock laptop and enforce reboot.This is video of my probelm https://photos.app.goo.gl/L9AhXoJZeqcXvr7m9

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RELEVANCY SCORE 66

Hi there, I have some problems with my Lenovo G50-30 Lap.The Story from the beging: Lenovo G50-30 has the Upgrated Win 10 64 but after a problem with a Win 10 Update on 8 of May 2018 I had to go back to the Factory OS from Lenovo On Key Recovery back to Win 8.1. with Bing. I install all the Win 8.1 Updates but still the laptop working to slow..!After a reboot I get Blue Screen with a message "Driver Power State Failure".  This message came after the Lap was close withe power on and went to Sleep Mode for hours! Then with a hard shutdown from the power button and power on again, wont boot to Windows and get the message with Driver Power State Failure.When I manage one time to boot to Windows, I change the option on the Power Option Menu, For Managing The Power Sleep, Hibenat and other option. The system also was very slow! Reboot and doing the same. Driver Power State Failure! Reboot again but the same problem the Lenovo Logo but wont boot to Windows and the same message and try to reboot again.I can not also go to Safe Mode Enviroment cause no key either F8 or F4 was working (other key working to go Safe Mode?) .I try also without batery to plug out the power cable. Nothing! Still can't able to boot to Windows Enviroment. of Safe Mode I open also the back cover, unpluged the HDD Drive and the memory and plug in after a minutes and without battery on. Nothing!The same blue screen and message again. The Recovery Option From Nano Lenovo Menu wo... Read more

A:Lenovo G50-30 Problems - Wont Proceed from USB Bot to Recovery or Format Stuck After Win Logo

It sounds like the HDD may be having trouble reading the boot sector and might need to be replaced. Have you tried using the "novo" button to enter BIOS and see if you have a HDD diagnostic you can use?  If you can enter BIOS, change out the boot order, try your USB and CD/DVD.  If it boots from USB or CD successfully then I would suspect a HDD issue, one that may require replacing the HDD to cure.CB

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RELEVANCY SCORE 65.2

Hey guys, i've seen some similar questions asked about this, but the solutions to those problems haven't been able to help me so wanted to ask you guys if i missed something or you can help. Maybe i've overlooked something, but i wanted to write this post, before going to bed in hope i could try the suggested possible solutions. -By the way, i am new to this forum thing so if i am doing it wrong, please feel free to correct me or give me advice on that as well.I got a used Lenovo G500, with windows 8.1 (64-bit) from a friend, so i used the feature in windows to wipe it from all files and reset it. But after it had run for about 10-11 hours the screen had just been black for about 6 hours, so i decided to turn it off, although it was still running, to see if that would help. Now when it boots, it just gets stuck at thLenovovo logo right when i boot it, without no signs of loading or anything, when i leave it there for some time, nothing happens. The NOVO button is not working, and i can't access the BIOS menu or Booting menu with any keyboard shortcuts. Unplugging it and removing the battery and holding the power button, then rebooting, also does nothing. I don't think anything is wrong with the hardware since it was running perfectly before i wiped it, but now it just gets stuck at the lenovo logo right when i boot it.Is it because windows did not get installed correctly, or some drivers were corrupted, or something with the BIOS (which i am not really sure what is, i do... Read more

A:Labtop stuck at Lenovo logo when booting after "failed?" Windows reset (G500)

I posted a pre-solution for OKR feature. You can try and let us/me know if it works for you
 
https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/New-Disk-Partioning-and-OneKey-Recovery-OKR-Fea...

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RELEVANCY SCORE 64.8

Hi please help i got my new Lenovo ideapad 110 2 weeks ago and its stuck on a black screen after showing the logo and preparing automatic repair even using the one key recovery i tried changing things in BIOS and didnt work

A:Lenovo Ideapad 110 With AMD Radeon R5 stuck on Black screen after showing logo and preparing repair

 Hi there, Eddie                       -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Automatic Repair usually kicks in if there's a problem loading up the files that's required to start Windows. If the repair was interrupted and the screen just goes into a black screen then there's most likely a hardware component that's malfunctioning.
 
To check, try to:

Boot into the BIOS by pressing the OneKey Recovery button

  - Link to picture
 
If successful, set the following settings in the BIOS:
 
Security Tab:
Secure Boot = Disabled
 
Boot Tab:
UEFI = Disabled or Legacy
Boot Mode = Legacy
Boot Priority = Legacy First
Exit Tab
 
OS Optimized Defaults = Other OS or Disabled
 
When done, press F10 (or Fn+10) to save and exit and try to boot from your Windows CD
 

If you're successful in booting from the Windows Disc, see Step 1 to Step 2 of this guideon how to proceed in fixing the issue.
If the problem remains, consider re-installing Windows by pressing the OneKey Recovery button and choose System Recovery

  - Link to picture
 
In an event that the recovery fails, I recommend you contact Lenovo and report the issue as you may need to send the unit for service.
 
Update us how it goes.
 
 
 
 
Regards,
&... Read more

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RELEVANCY SCORE 64.8

Hello. I have various issues that need to be address. First of all I have 2 Lenovo P50 laptops. On many occassions during bootup my laptop hangs at the beginning showing the Lenovo logo boot screen. The only way to pass this is to take out all usbs. Is there a work around for this? I changed settings of bootup order in bios to no avail. Secondly after an update at the beginning of May I am unable to use my Ata2020 microphone utilising Asio4all in Cubase. The strange thing it works with only the realtek or the ur12 but all sounds stop when enabling the microphone. In the past maybe 3 weeks ago there were no problems using asio4all. The only way to make it work is using the default full duplex asio driver. I tried to roll back nvidia and sound drivers to no avail, I would like to download and older driver of realtek but do not see it anywhere on the website. Thanks.

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RELEVANCY SCORE 64

Two ThinkPad X1 Yoga Gen2 TabletPCs will successfully boot into Windows 10 just fine from a hard poweroff.  But once in windows, if i choose Restart, it will hang at the "LENOVO" BIOS  level boot up logo with "To interrupt normal startup, press Enter".   Stuck at Lenovo BOOT BIOS initialization screen, right before handoff to the Operating System. "To interrupt normal startup, press Enter" At this point, pressing ENTER does not work.CTRL-ALT+DEL causes the screen to change shade for a moment, but effectively does nothing.Changing the UEFI settings to diagnostics results in black screen.Holding the power switch to force a poweroff, waiting a few moments, and then powering on results in a successful windows startup.  DevMGMT.msc does NOT see bluetooth and there is "Unknown USB Device (Device Descriptor Request Failed)" entry under "Universal Serial Bus controllers".  I have run all automatic updates via "Lenovo Vantage" and the manual TPM update.   I can boot into the firmware setup and have had it revert to factory defaults and reverted to factory defaults for all security settings.   I even tried the Win10 repair startup problems, but it says it cannot fix this.   

A:ThinkPad X1 Yoga Gen2 does not Restart, requires hard power off. Stuck at Lenovo boot logo.

It looks to me like you have a faulty hardware issue or a serious driver issue. Try the Lenovo recovery to put the device back to the factory windows install. If that fails, I would think you have a hardware issue.

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RELEVANCY SCORE 64

Recently my lenovo laptop  z50-70 start blocking on black screen before lenovo logo appears on start up with led light on. It lastes from 15 minutes to even 2 hours before lenovo lego appears and laptop starts and works smoothly with no problems.Now it is blocked on black screen and can t proceed to lenovo logo. I can t acces bios menu.I tried bios reset. no effect.I updated the bios to the last version. no effect.

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RELEVANCY SCORE 60.8

Hi,i have Lenovo ThinkPad T470 (LENOVO 20HD0002MC) and recently has started a strange problem:While booting at first Lenovo logo shows up (where you can get to BIOS by Enter key) and right after screen goes black. When i power down laptop and boot again (sometime few times) intead of the black screen there is a prompt for Bios password, like it should have and booting continues to OS.Enter key for BIOS doesnt work while it slill get stuck on black screen just right before it loads the BIOS (after trying few times with power -off/on it gets to BIOS and i can boot normally)I have BIOS firmware updated to the latest version, so as well drivers for hardware.Im not aware of any change that could potentionally start this issue, maybe after updating bios to some newer version.Otherwise im using Windows 10 with latest updates, but i dont think this could cause the issue as its way before windows loading.Thanks for the help.

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RELEVANCY SCORE 56.4

i went from windows 8 to 10 about a year ago ans now i got this problem... https://youtu.be/-P4mBrUUhto and also sometimes it loads up pc detected a problem restarting for u.. and it just keeps doing that... and then gets stuck tp another black screen...i have this pc for more than 2 years.

A:Pc stuck in hp logo then stuck in black screen and startup r...

Hi, Shutdown the notebook.  Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Diagnostic Menu option ( f2 ) and run the tests on the Hard Drive and Memory. Post back with the results, including any error codes that may be generated. Can you also post back with the full Model No. and Product No. of your hp 2000 series notebook - see Here for a guide on locating this information. Regards, DP-K

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RELEVANCY SCORE 55.2

My computer automatically updated when I turned it on. It's on the HP logo screen. The update stops at 9% and won't budge for the past 2 days.

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RELEVANCY SCORE 53.2

Hello, My Lenovo yoga 3 pro 1370 is barly 5 months old, this morning when i tried to switch it on. it is stuck at the lennovo screen.I treid accssing the BIOS screen but even if the press the button it still wont go past the lenovo logo screen.Please help  Thank you,Shyam Jampala

























WhatsApp Image 2016-11-08 at 18.08.07.jpg ?80 KB

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RELEVANCY SCORE 52.4

Hello,  I have lenovo g 500 (laptop) and everything was fine until today when start my laptop i see black screen with lenovo logo (white color) link: imgur.com/tzWMuwII have tired to remove the battery with/without power cord but still same.  Lenovo G500Model name: 20236 Thanks for help! 













Solved!

Go to Solution.

A:Lenovo G500 black screen (lenovo logo)

could you please press f2 to start-up your computer for bios.then set the default settings, save/exit and restart if it helps.

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RELEVANCY SCORE 51.6

Hello sir, my brand new preinstall 4 months old lenovo laptop getting black screen after lenovo logo. Day before yesterday i treid to factory reset my lenovo laptop, after it almost completed and after loging with microsoft account i got an error that the account is already sign in and create local account. I create local account and when i put password. it struct on Welcome page. and when i try to force restart the laptop , now its getting some black page after lenovo logo. That black will be there for 20-30 minutes and then an error come and it goes to auto repair and then again it getting same problem, getting black screen after lenovo logo. Please sir, i need that laptop, for my work purpose. please give me some better solution , as soon as possible  Thank You,

A:Lenovo G50-30 : getting black screen after lenovo logo

Hi zoheb_syed , 
 
 
Welcome to the Community Forums. 
 
Doing factory reset would delete everything and repartitioned with new Windows on it just like out of the box . 
Lenovo splash screen is a good sign that power goes in the computer and the devices required for a working machine.
For as long as you back up your files , try doing the Lenovo Restore using the Novo key (no.2 page 9).
Just turn off the pc and use the Novo button to turn it on . Novo menu would give the System Recovery 
 
Soon as done , create a local account and proceed. 
If it goes to a black screen during the process , I recommend you call in tech support for repair.
Most likely there would be a problem with the GPU since rendering on Windows failed.
You can also check the display on any external monitor to see if the display would work externally to isolate LCD or cable issue .  
If the computer finish up with the restoration then run Lenovo diagnostics. 
 
Tech support can give you repair options or if BIOS update is neccessary . 
Best check on your warranty for the type of repair service you would expect (either sending to depot or Onsite repair)
Considering the turn around time of the repair , which I know that you need it on a daily basis for work  Try above step and let us see how it works.
 
Hope this helped you get things done on your issue.
 
 
Regards 

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RELEVANCY SCORE 50.8

HiI have unpluged the power in middle of the updateI started the computer and tryed system recovery from a booting cd...the proces finished and the computer restarted but now its stucked to the logoI have tryed to formate the computer and to recover itWith F9 AND F11 but doesnt doPls help

A:Logo stuck

Hello,   At this point what you probably need is  HP Recovery Media. HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded.You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/driversOnce there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update". If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.Or, if you prefer, you can do the same by contacting HP Customer Service:If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If you have trouble finding a phone number, then try: 1 (800) 474-6836If HP no longer provides Recovery Media for your model, a couple of other sites you can che... Read more

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RELEVANCY SCORE 50.8

after pationning the drives from c ,it told me to restart . after restart my latop stucks on hp logo ,what to do ??

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RELEVANCY SCORE 50.8

I turned on my Laptop this morning and it was fine then while in my email the screen went black and "cannot load movie maker" came up I clicked on exit.Then it was fine for a couple of minutes and the movie maker error came up again.I have never used or even gone into movie maker.After it came up the second time the screen was black and stuck so I tried to enter task manager but couldnt , I turned off the laptop and when I booted it up all noises fans lights etc... came on and it was booting as normal the HP logo with the loading circle of dots swirling , the went away as they do before it goes to where you enter your password but came back a second later and the swirling circle of dots froze and it was stuck on the HP logo with the curcle froze and not moving.I did a hard reset entered diagnostics and did a quick check everything passed the test but it still will load as normal then the logo and the circle freezes and it stays there.I am no genius with laptops but can do something if I am shown/told what to do.Any help would be greatly appreciated.The laptop is 2 years & 1 month and a week old and running very well never had any issue , I have had bullguard security since day one and run it regularly.There is plenty of space on the laptop.

A:Stuck on HP logo

If everything passed in the hardware diagnostics then it may be a corruption within windows, generally the only way to resolve that is via recovery. Unfortunately at this point any data on the machine is at high risk, you can try entering the recovery menu using F11 key during startup before the HP logo appears. This, if it loads, should give you access to the HP recovery manager, you'll need to select troubleshoot and then recovery manager after pressing F11.If you are able to load the recovery manager then you should see an option for data backup, you can attempt this option for recovering files (you will need an external USB drive for this with a suitable amount of space for your files). Unfortunately there are no guarantees when it comes to data, if this does not work and you have valuable data on your machine I'd recommend taking your computer to someone who can use other tools to attempt to recover your data.If this does work or you do not need to backup data, within the recovery manager screen is the option for system recovery, click on that and select the option to recover without backing up. This will reset your machine to its factory default state. If it is successful then you will be at the initial setup screen as if you just bought the computer new




*****I do not work for HP**********click the purple thumbs up button to say thanks**********If I solved your problem, help others by clicking accept as solution*****

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RELEVANCY SCORE 50

I've read all the forums of the same problem and I cannot get my HP Stream fixed at all!I got given the notebook and there wasn't enough memory on it so I tried factory resetting. Think it got to around 86% and then said failed. Ever since it has been on a rebooting cycle where it will turn off then go to hp logo and repeat. I've tried BIOS recovery, quick test and also extensive test. Everything passed and I'm running out of ideas!Also tried system restore but there was no file to go back too.Please please please help!

A:Hp stream stuck on HP logo

Hi,What is your exact model name?Stream notebooks are budget machines that are built with very very low hardware resources to work with. It's a shame that manufacturers make these in this time when the softwares and OS finds it difficult to work with.I can only suggest you to do a clean install of Windows 10 Home edition following this tutorial: https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.htmlCreate bootable installation USB:https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.htmlAdditional drivers you can download from HP support page.RegardsVisruth

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When I start it when turned on I get the hp logo for about 15 seconds then the screen goes blank for ten to fifteen seconds then back to the hp logo and I can't get it to turn on all the way please help me when I ran little tests with f2 or G11 I haven't got any error codes come up and all the tests said passed I don't know what to do please help     

A:Stuck on hp logo at startup

My x360 is like new now when I turn it on I get the hp logo for about 15 20 seconds  then the screen goes black for about the Same time then back to the hp logo doesn't go any further now I ran bios that said OK and I ran the complete f2 test for Almost everything on there and nothing came back negative every section said passed also my power light is a solid color aND does not blink and also the power button has a solid light when on    along with another light on  power button side of laptop that comes on every now and then I believe it's the pic of thtee stacked cds  it looks like on the power button side of the computer please help me if u know what else n I can try thanks a lot    

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I downloaded a movie that at the end said it didnt load,after that my pc was running slow,also it wouldnt let me load anything onto it,for example photos.so i rebooted,now it will not get past the "phillips" logo on startup.no bleep,i am unable to start in safe mode,it will not load any cd's(tried to load xp disc to format),i have tried lots of times but nothing,please can someone help.

A:PC stuck on opening logo.

Hello frew66

Let`s try the easiest things first

Have you tried "Last Known Good Config" or System Restore

Boot into Safe Mode Options Screen
Select "Last Known Good Configuration"

If that does not work, boot back to the same screen and select
'Safe mode with command prompt'

At the command prompt type
C:\Windows\system32\restore\rstrui.exe

Hopefully this will open System Restore, so restore to before the problem started
http://bertk.mvps.org/

.

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We had a storm in the area;  lighting caused some other electronics to fail;  My computer WAS on a surge protector; however the ethernet cable was plugged in AND connected to the  DSL modem/router;  The Modem/Router did fail and had to be replaced.     My computer DOES boot and will get me to the HP Logo screen;  I can also get to the Diagnostic screens (have done the F8, F10, F11, ESC button etc....), and all tests Passed;   I tried even getting to System Recovery thru this same method and I select it but it does NOT do anything.   I also unplugged everything...and restarted;  now only have the keyboard/mouse plugged in and that is it. I do NOT have any recovery discs....was just hopeful I could find a way to get to my desktop before going that route of Recovery.....  I have things I did NOT have backed up (shame on me, I know) Any ideas to try??   

A:Cannot get to Desktop; Stuck on HP logo; however can get to ...

Hi there @RebeccaLynn89, May the Forums be with you!  It is a great place to find the help you need, from other users, HP experts, and other support personnel.  I understand that your computer is not starting properly and that it hangs on the HP logo.  I am happy to help with this. Please try going through this document: HP Desktop PCs - Computer Does Not Start (Windows 10,8). I realize that there are many steps in this that you have already said you have tried, but start from the top. Some are going to be passes for you, and you have already said the Recovery manager did not work for you. I think you can skip steps 3 and 4, so start with step 1 and 2, and then continue from step 5. Do you have a bootable Windows installation disc you can use?  Also if you need to, see: HP PCs - Obtaining HP Recovery Discs or an HP USB Recovery Drive You may need to contact HP Phone support if there is no improvement. In that case, please use the following http://www.hp.com/contacthp, fill out the form, create a case for your issue and then use the provided information to contact HP. Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

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I upgraded my cpu to a 3GHz cor2duo E6850 from a E4500 2.2GHz
now my pc is stuck on bios logo screen.

When it powers with the new CPU I get one beep then it just sticks on bios logo screen, I left it for 20 minutes.

So I put my old CPU back in and updated bios then it stuck on logo screen witch ever CPU I used.
So then I tried to reset cmos, that's when it really crapped out, no beeps no display.
so then I took my cmos battery out and drained the board put my old processor back in and (thank god) it booted into windows.

Bad CPU?

Please any help would be greatly appreciated.

Motherboard is a foxconn 45cmx (Bios has been updated)
 

A:New CPU PC stuck on BIOS logo

Anyone have any thoughts
 

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