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Touchscreen not working

Q: Touchscreen not working

HI, my touchscreen sudenlly stopped working i tried safe mode and checked drivers but it still doesn't work

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RELEVANCY SCORE 200
Preferred Solution: Touchscreen not working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 46

I have a
HP Notebook - 15-f162dx (ENERGY STAR)
Model #: J9M38UA
Serial #: [personal information removed]
 
and  the touchscreen does not respond to my touch.  I had 8.1 and then update to 10 and it worked for a while and then all of a sudden stopped working.
 
Stephanie
 
 

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RELEVANCY SCORE 46

My touchscreen is no longer working on my computer. I think it was after a windows 8.1 update. I have tried updating to windows 10. I also have tried opening my drivers and enabling touchscreen, uninstalling the driver, and restarting the computer along with other things. Any suggestions? 

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RELEVANCY SCORE 46

My Touchscreen stopped functioning after installing Windows 10. I have done a factory reset to Windows 8 and upgraded to 8.1 I have followed all the repair options, but without success. Is there a firmware update or anything else that would solve the problem?

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RELEVANCY SCORE 46

My touch screen is not working for months. The very begining if I restart the computer it will work untile I put the laptop to sleep mode. Now no matter what I do it wont work. I have tried to disable/re-able the driver but not working.  The Lenovo Vantage says there is no update. I used the website to update but it never works. Please help.. 

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RELEVANCY SCORE 46

My touchscreen does not work consistently. I removed Windows 10 and restored 8.1. I performed a factory reset. I have tried everything suggested on various forums and after what looked like potentially helpful responses on this forum, none of them worked. I have now discovered that if I run Command Prompt as an Administrator and enter sfc /scannow, part way through touchscreen starts working. However, it does say that not all processes could be rectified. Touchscreen then works for a while, and when it next stops, running sfc /scannow again does the trick. Is this a Registry fault? Can I fix Registry problems without loading unwanted costly software? Any ideas? My process of Command Prompt (as Administrator) then sfc /scannow doesn't take long, but is a bit of a nuisance! Help! Gordon

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RELEVANCY SCORE 46

i am using Lenovo Yoga 3 and after i downloaded Microsoft Office 2013 it stopped working. I tried going through the control panel and the human interface, tried enable and disable but it still didnt work. Also tried the Mouse and Touchpad setting but still nothing happened.Even if i use it as a tablet or at tent mode the touchscreen wouldnt work. I am very frustrated here. If anyone could help me with this issue i would highly appreciate it. Thanks

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RELEVANCY SCORE 46

i have a notebook 11-n012na & when we got it, all was working great, then we upgraded to windows 10 & touchscreen stopped working, so we did a fresh install of windows 8.1 & downloaded all the drivers & installed them all (well the ones it allowed us to do) touchscreen was working, BUT would not connect to windows update & now touchscreen has stopped working & is still not connecting to windows update, tried windows update troubleshooter & it still wont connect. Can anyone please help????

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RELEVANCY SCORE 46

its been a days since touchscreen is not working smoothly in my pc.....please solve this 

A:touchscreen not working

  Hi @yukesh93 , Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion TouchSmart 14-n033tx Ultrabook and issues with the Touchscreen and  Windows 8.1. Here is a document on how to troubleshoot this Touchscreen with Windows 8.1. Please start  at the top and work your way down. Please let me know if something does not finish correctly. Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues. If this does not resolve the Touchscreen try to perform a System restore. Please let me know. Thanks.

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RELEVANCY SCORE 46

Hello, I just bought Lenovo Yoga 520 and while computer was just finishing all the updates I started touchscreen driver/ or something like driver to install. Updates required for a restart and it started restarting after restart I didn't find the touchscreen driver. I have searched for the driver unfortunately I couldn't find it. My touchscreen doesn't work im really sad

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RELEVANCY SCORE 46

My touch screen is not working . I have followed all the methods provided in the support forum and doesn't seem to work. I don't even have a touch screen driver again and it is not available on drivers list to be downloaded . please I need my touchscreen back 

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RELEVANCY SCORE 46

HI! I just purchased hp 15-f211wm notebook (touch) everything is fine but the touchscreen is not working i have looked for the drivers but found none please help me out

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RELEVANCY SCORE 46

me too, i already tried all the procedure, like hard reset, clean install, enabling HID Touchscreen, reinstall HID Touchscreen and so on. please help, i bought this laptop (pavilion 14 n-033tx) because the touch screen!

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RELEVANCY SCORE 46

Hi i have a Hp revolve G1. When i got the laptop i found out that the touchscreen does not work. In system info it says that the laptop has pen and touch available with 10 touch points. I tried updating drivers and stuff but nothing seems to work . can someone help me ?

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RELEVANCY SCORE 46

The problem started with the free windows 10, I wish I'd never bothered, but am afraid to try to revert back to win 8.1 in case I break my computer.Is is that lenovo have not created a new driver to accommodate the touchscreen in windows 10 for the flex 15? thanks

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RELEVANCY SCORE 46

i don't know why my touch screen is not working well 

A:my touchscreen is not working well

Thank you for visiting the HP Forums!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion x360 and the Touchscreen not working correctly. Here is a link that shows you how to fix this.Please ensure all Windows updates have been completed. Please let me know how this goes.  If this post helps you to resolve the issue you can click the Thumbs up icon to show gratitude! Thanks.

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I have a aspire z1-621 desktop windows 8.1 64 bit and after a windows update the touchscreen has stopped working. I have tried device manager and reinstalling the drivers. I am missing the Ideacom Touch Driver but i cant seem to find it anywhere to download. Any ideas on how to fix the problem? Thank you!

A:touchscreen not working

A user on another forum who had the same problem said that is was an issue with the HID devices that correspond to the touchscreen getting disabled. Here the quote: SOLUTION that WORKED for ME:Goto Windows Device Manager (WDM) @ section, "Human Interface Devices" (HID).Note, you will NOT see anything labeled, "Touchscreen" in the entire HID list.Right-Click menu for each HID should look like the following list:      "Update Driver Software..."     "Disable"     "Uninstall"     "--------------"     "Scan for hardware changes"     "--------------"     "Properties" Obviously, if the right-click menu's 2nd item = "Disable" then it's already EnabledSOLUTION is to ENABLE each HID that 2nd item = "Enable" ALL OF THIS WOULD'VE BEEN MUCH EASIER IF THE DISABLED HID WAS LABELED, "TOUCHSCREEN"but sad to say it wasn't... and that's why I had to check each HID if it was enabled or not.

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RELEVANCY SCORE 46

MY DELL TABLET/LAPTOP INSPIRION 15'S TOUCHSCREEN IS NOT WORKING. I ONLY HAD THE COMPUTER 2 MONTHS. IT WORKED FINE UNTIL LAST WEEK. I AM NOT SURE IF IT DID ANY UPDATES. HOWEVER WHEN I GO TO DEVICE MANAGER IT NO LONGER HAS HID TOUCHSCREEN. I CAN FIND THE HID TOUCHSCREEN UNDER HIDDEN DEVICES BUT IT IS GRAYED OUT. THERE IS NO OPTION TO ENABLE OR REINSTALL. WHEN I UPDATE THE DRIVER IT SAYS I ALREADY HAVE THE MOST UP TODATE DRIVER. IT SAYS IT IS NOT CURRENTLY CONNECTED THOUGH (CODE 45). HOW DO I FIX THIS?

A:TOUCHSCREEN NOT WORKING

I'm assuming windows 10(or windows 8.1) is on the system....
I'd suggest you use System Restore tool on the system. At the left bottom taskbar, right click windows icon, click System, and then System Protection.

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I accidently closed my laptop with the usb for a wireless mouse left on the opposite side off the keyboard where the power button is placed. It left a very small crack on the screen. I can?t even feel the crack. But yet the touchscreen does not work. How can such a small crack on the bottom right of the laptop screen, cause the entire screens touch feature to not work? Is there anything I can do to get the touch screen to work without replacing the entire screen?

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RELEVANCY SCORE 46

I have a all in on desktop 23-p100a, the touch screen has just stopped working, pc does not respond to touch at all. please help. thanks

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My pc keyboard and mouse touchpad stopped working after upgrading from windows 8.1 to windows 10. My friend tried to fix the problem by opening the computer. The problem was not fixed, instead he created another problem, touchscreen stopped working. I tried to re-install touchscreen drivers, to no avail. When i try to open 'view pen and touch info', it says "no pen or touch input is available for this display". Now i don't know i can fix all this... Please help

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RELEVANCY SCORE 46

Hi I've just had to reinstall Windows 10 on a B50-30 AIO (it came with 8.1 but I took advantage of the free upgrade).  As a consequence the touchscreen is no longer working.  Could someone possibly point me in the direction of what drive/exe I have to get to re-enable Many thanks

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RELEVANCY SCORE 46

I have a aspire z1-621 desktop windows 8.1 64 bit and after a windows update the touchscreen has stopped working. I have tried device manager and reinstalling the drivers. I am missing the Ideacom Touch Driver but i cant seem to find it anywhere to download. Any ideas on how to fix the problem? Thank you!

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RELEVANCY SCORE 46

First off, YES MY COMPUTER HAS TOUCH SCREEN. I went through the trouble shooting guide to try and figure out what was wrong with it. When I search windows for "view pen and touch info", it comes back saying "no pen or touch input is available for this display." It is my understanding that this means my computer doesn't support touch, however I have used the touch screen on my computer before, I know it has it. Is there any possible way I may have accidentally uninstalled something required to us touchscreen on my computer? Is there anything that can be done to fix this problem?

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RELEVANCY SCORE 46

I recently updated to Windows 10 Home Insider Preview Build 14342.rs1, but my touchscreen no longer works.I checked to update driver, but no luck.. Is there a way to fix it? Where can I find the driver download? 

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RELEVANCY SCORE 45.6

A few months ago I started experiencing problem with constant error of I2C HID driver on my Yoga 510-15ISK. I used to "solve it" by turning the driver off and on in device manager and it worked for some time. This week it said that "A request for the HID descriptor failed" (code 10) and I can't do anything with it. I tried to update and reinstall the driver, online Lenovo diagnostic, Windows troubleshooting with no luck. Is there anything else that I can do besides sending Yoga to service? Help, please! Windows 10 Home x64Intel i5-6200 2.3 GHz8GB RAM

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RELEVANCY SCORE 45.6

I have an older HP TouchSmart All-In-One touchscreen desktop computer.
Decided to put Windows 8 on it this week because it's supposed to be cool with touch screens.

Question: Why can't I use the hot corners with my finger? Is there a way to make this touchscreen desktop to work like a Win 8 Tablet? I want to use this computer 100% mouse and keyboard free. Basically, I want it to work like a tablet. For example, it's annoying to have to grab the mouse just to open the start menu... Defeats the purpose of Win 8. I'm seriously about to go back to Win 7.

Please help! Thank you

A:Hot corners not working on my touchscreen... Why?

the touch gestures don't use the hot corners. the hot corners are for the mouse.

the touch gestures are all about swipes from the edge of the screen.

a small sample of gestures:
swipe from the right side of the screen to the left: show charms bar and start buttonswipe from the left side of the screen to the right: cycle through your appsswipe from the top edge downward or the bottom edge upward: show the context menu (like right-clicking with a mouse)swipe from left screen edge inward and then back out to show the full list of running apps

here are some longer explanations:
Master Windows 8 gesture commands | PCWorld
Gestures, manipulations, and interactions (Windows Store apps) (Windows)

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RELEVANCY SCORE 45.6

himy touchscreen is not working after reset

A:TOUCHSCREEN NOT WORKING AFTERRESET

@JAWADRASHEED? Install this first. http://ftp.hp.com/pub/softpaq/sp65001-65500/sp65212.exe Reboot and then install this one. http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64573.exe Then reboot again. REO

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RELEVANCY SCORE 45.6

himy touchscreen is not working after reset

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RELEVANCY SCORE 45.6

I have a TouchSmart HP and the touch screen has the blinking circles as though someone is touching it. The circles keep blinking randomly around the screen. The touch screen seems to not be working to the touch either, but it is hard to tell if it is because it thinks someone is touching the screen already or not. I already tried calibrating it. Really need help with this problem. It's a hp pavilion 27N011Ai do not want to disable the touch screen, I want to fix the problem. Can anyone help?











Solved!
View Solution.

A:Touchscreen not working,has circles on it

Lex, welcome to the forum. Here is a guide that may help you solve your problem. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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RELEVANCY SCORE 45.6

Hi All,I love my new Lenovo Yoga 14 ThinkPad. I got it just three weeks ago for medical school and it's been absolutely amazing for notes and research. However, whenever I charge the computer and attempt to use the touchscreen after using the pen on the screen, the touchscreen takes minutes to work again. This only happens when the computer is plugged into an outlet. It happens in both tablet mode and regular.  Has anybody faced this problem? I have an update to Windows 10 that's due to install but I'm suspicious that that won't fix the problem. Does anybody have any suggestions? Thanks!

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RELEVANCY SCORE 45.6

yesterday i was just using my laptop when its touchscreen stopped working, after a few minutes i started working and then it stopped working again, i went to sleep and in the morning it started working again, and then it stopped! i have cleaned the screen and when it does not work windows straight up denies that i have a touchscreen, can somebody help and it is a hp envy i7 laptop if that helps also i have noticed that whenever i turn on the laptop the touch works but only for a minute, i recently upgraded to win 10 and have faced a lot of problems due to driver problems my brother once tapped the back of the screen and it started working but for just a minute, i am really depressed but could someone help?

A:Touchscreen has stopped working

Hi @gamerslayer13,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the touch screen stopped working. I will be glad to help you. Please look at these Microsoft post.Touch screen is not working on Windows 10Touch Screen stopped working, Windows 10  Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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RELEVANCY SCORE 45.6

My touchscreen has randomly stopped working or responding. I have only had the computer for 2 months and cannot figure it out.Help please!

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RELEVANCY SCORE 45.6

I've got a Gateway all-in-one desktop (ZX6961) that shipped with touchscreen functionality, but seems to have lost that ability along the way. I suspect the failure coincided with an update to Windows 10, but I'm not 100% sure.

The monitor shows up as an Acer E211H (HDMI) in the device manager. That particular model doesn't show up on Acer's driver support page. The drivers from Gateway also didn't help matters -- I installed the Intel version of the VGA drivers (because that what the display adapter is labeled as), along with the chipset and USB drivers.

One little detail that I noticed while fiddling with this -- when booting the computer, I get visual feedback on the monitor from touches for a brief moment before the OS fully boots.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Pentium(R) CPU G620 @ 2.60GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 2
RAM: 4040 Mb
Graphics Card: Intel(R) HD Graphics, 1796 Mb
Hard Drives: C: Total - 458838 MB, Free - 414366 MB;
Motherboard: Gateway, ZX6961
Antivirus: Windows Defender, Disabled
 

A:Touchscreen Not Working After Windows 10

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RELEVANCY SCORE 45.6

Less than a month ago I purchased a touch screen HP Notebook with WIndows 10 Home 64-bit My touchscreen worked just fine the other day.  When I shut it down it did some updates.  Today is my first time using it since the updates and my touchscreen isnt responsive.  No matter where I touch the screen, nothing happens.  I have restarted the computer, cleaned the screen- neither work.I do not have any options to calibrate my touchscreen settings like my computer has suggested. I really do not want to have to make phone calls or send in the laptop, I am looking for a solution I can fix on my own.  What should I do??

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RELEVANCY SCORE 45.6

Hi everyone. I am upgrading my uncle's computer for him and I have upgraded the software from Windows 7 to Windows 8 successfully and everything is working fine including audio and networking and everything else. This is an all-in-one computer with a touch screen and when it had Windows 7, I could use the touch screen but now that I did a fresh install of Windows 8, the touch screen will not work. I have been to this website: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=5157096
 
and I have gone under graphics and than clicked on the latest graphics card download that is listed over there for download but after downloading and restarting my computer it still will not work. Somebody please help. I have to get this computer back to him by next week. Thank You so much. Here is the page for the latest driver: 

A:Touchscreen not working after upgrade

Upgrade to w8 or W8.1?
All-in-one site might be the best place to look for drivers
Keep us posted

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RELEVANCY SCORE 45.6

i am using Lenovo Yoga 3 and after i downloaded Microsoft Office 2013 it stopped working. I tried going through the control panel and the human interface, tried enable and disable but it still didnt work. Also tried the Mouse and Touchpad setting but still nothing happened.Even if i use it as a tablet or at tent mode the touchscreen wouldnt work. I am very frustrated here. If anyone could help me with this issue i would highly appreciate it. Thanks
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 45.6

Capacitive touch panel on my 23" G2 705 All-in-one has stopped working. I haven't installed any new drivers or software, but it's possible Windows has done a recent update. BIOS, Drivers, and Windows all appear up to date.  Any suggestions? I don't see a driver specifically for the touch panel in the support center.  TIA!

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RELEVANCY SCORE 45.6

Everything else is working fine, but the touchscreen has stopped working altogether. I tried a few basic things like goig into Device Manager but they said all was working correctly. 

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RELEVANCY SCORE 45.6

Hello, i bought a Yoga 720 i5-7200U, 8GB ram. After Win10 installation and all updates the touchscreen stops working.I already reinstalled Win 10 two times.Maybe there are some problems with the HID drivers?  These drivers will be installed with every reboot or reinstallation of Win10. Thank for your help. Kova  

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RELEVANCY SCORE 45.6

Where can I get a driver for the touchscreen Lenovo Y70-70? I tried: 1) Windows 8.1 with official drivers from the Lenovo website 2) Windows 10 with official drivers from the Lenovo website. Touchscreen does not work. In the device manager, the monitor is displayed as a universal PnP monitor. There is no possibility to restore the system from the built-in partition (there was a hard disk replacement).??? ????? ????? ??????? ??? ????????? Lenovo Y70-70?? ????????:1) Windows 8.1 ? ???????????? ?????????? ? ???? ????? Lenovo2)Windows 10 c ???????????? ?????????? ? ???? ????? Lenovo???????? ?? ????????.? ?????????? ????????? ??????? ???????????? ??? ????????????? ??????? PnP.???????????? ??????? ?? ??????????? ??????? ??? ??????????? (???? ?????? ???????? ?????).

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RELEVANCY SCORE 45.6

Hi all, I've seen a few other posts on this subject, but haven't noticed anything too recent.  I've run into an issue with my brand new Yoga 720 where my touch screen fails to work.  Upon opening device manager, I see that my Wacom Device has a little alert next to it.  The error reported by the device is: "This device cannot start. (Code 10)  A request for the HID descriptor failed." I have tried to reinstall the driver multiple times.  I've grabbed both the Lenovo and the Wacom versions of the driver with no success. I just got the machine today.  The touch screen did not work during the initial installation process, so I don't think the updates are what killed it (as reported elsewhere).  It's also not promising that things magically started to work again after some amount of time. I suppose I don't mind taking the laptop back, but it's otherwise such a nice little laptop (widespread issues with cheap display parts notwithstanding) that I'd really like to be able to hang on to it. Any assistance and / or updates on this problem would be appreciated! 

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RELEVANCY SCORE 45.6

I have an Acer Aspire E1-430P, today my touchscreen stopped working.I didn't receive an error, all updates are installed.I read the manual but couldn't find any information; the internet isn't helping.Anybody with the same problem and a solution? Thank ahaead!

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RELEVANCY SCORE 45.6

Hi thereFew months ago I bought a Yoga 520, and I never had any problems with it. Mostly used it for work, and drawing with my wacom tablet. Tried the touch screen a few times, everything was fine. However, today I wanted to try drawing with my finger on the screen, and I realised the touch function of the touchscreen is not working. I always allow WIN10 to update itself, but since I'm not using the touch function regularly I couldn't say when it stopped working. What I've tried so far:Updated drivers, all of them. Checked Lenovo Vantage for new drivers, everything is the latest. Tried uninstalling the driver of the Wacom device from device manager. (btw in device manager, the wacom device has a yellow ! and on the Properties windows it says 'A request for the HID descriptor failed'.Again, installed every driver from Lenovo Support page I could. Tried basically everything suggested in the similar topics in this forum, and on Microsoft's page. Please tell me, you have something figured out other than 'reinstall your PC', because I don't think a notebook in this price range should be reinstalled after 3 months. Is it because a windows update? So should I wait for another update to fix this, or should I just bring it back to where I bought it?Thanks in advance, have a nice day.

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RELEVANCY SCORE 45.6

pls can someone help I tried all the solutions on this thread where people's touchscreens not working since windows 10 update, and mine is still not workinghttps://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/Ideapad-Flex-15-touchscreen-not-working...can anyone helpI have flex 15 ideapad, windows 10, used to be 8.1miss touchscreen like mad.

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RELEVANCY SCORE 45.6

My Aspire 5-583p's touchscreen hasn't worked in a long while. I'd say about 6 months or so. No new programs installed nor drops/spills/accidents or anything. It stopped working before I upgraded from windows 8.1 to windows 10. Thought that upgrading might somehow help. But to no avail.  So far I've tried: updating drivers, disabling and enabling the drivers, uninstalling and reinstalling the drivers, refreshing my pc, and taking apart the screen to make sure the the sensor is plugged in and secure. Also looked through every setting I could imagine as well as the manual. My last resort is going to be restoring to factory settings but I'm open to any suggestions beore I take the plunge. Thank you so much in advance for any advice

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