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Lenovo L380 Yoga Probleme

Q: Lenovo L380 Yoga Probleme

Guten Morgen, ich habe mir vor ca. einem Monat ein Lenovo L380 Yoga gekauft.Schon seit dem Anfang habe ich verschiedene Probleme. Zum Beispiel ist die Maus nach dem Starten verschwunden und ich kann das Convertible nur über Touch verwenden. Nach einem Neustart ist das Problem meistens wieder behoben. Ein weiteres Problem tritt bei Stifteingaben auf. Wenn etwas in OneNote / Word / PDF Annontater oder sonstigen Programmen geschrieben wird (Handschriftlich), geht ab und zu die Radier-Funktion nicht. Zudem funktioniert auch der Fingerabdruck-Scanner nur sporadisch.Was ich bisher verrsucht habe:- Treiber für die entsprechenden Funktionen deinstalliert und eine Neuinstallation durchgeführt- Laut dem Programm Lenovo Vantage sind alles Komponenten in Ordnung. Es wäre sehr hilfreich, wenn mir jemand mit dem beschriebenen Porblem helfen könnte. Gruß

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RELEVANCY SCORE 200
Preferred Solution: Lenovo L380 Yoga Probleme

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RELEVANCY SCORE 80

hello : "sorry i don't speak english very well" my keyboard dont working good i need some help or if some one give me when i can buy new keyboard for Lenovo i7 yoga 500 15-idb  thnx for you

A:probleme with my keyboard "lenovo yoga 500 15-idb ...

Hi zouhair59 , 
 
Welcome to the Community Forums. 
 
You can get the Upper Case (keyboard included) part number (using your serial number or machine number to check on the parts look up page . 
This part number is the same FRU number listed from your hardware manual (item 2 page 81) as follows :
 
Upper Case W Flex3-1570 US 5CB0H91211 
Upper Case W Flex3-1570 BKL US 5CB0H91243 
Upper Case W Flex3-1570 UK 5CB0H91271 N 
Upper Case W Flex3-1570 BKL UK 5CB0H91148 
(disassembly guide on page 55) 
 
Related links on ordering:
* How to Lookup and Purchase Accessories, Upgrades, and Replacement Parts- FRU/CRU 
* Lenovoquickpick
* Service parts ordering for Europe, Middle East, and Africa (EMEA)
 
Lenovo technical support in Belgium
Dutch, French,English 02-700-73-77 (lokaal tarief) 9:00 - 18:00 Monday - Friday
 
Else use the part number / FRU number of the Upper Case cover to search on other resellers for availability and pricing.
 
Hope this help answer your query. 
 
Regards

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RELEVANCY SCORE 78.8

Bought the latter and considering the former as a second A/C adapter. Does anyone know if it would work? I expect it to, but just looking before I leap.





Fully patched, updated devices > Stock, unrooted: Verizon Samsung Galaxy Note9 | Unlocked HTC U11 || LineageOS, rooted: Verizon Samsung Galaxy S5 || Windows 10 Pro: Lenovo Flex 5 (15") 81CA | Lenovo ThinkPad L380 Yoga

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RELEVANCY SCORE 77.6

Moin, bei meinem Yoga 900 funktioniert das WLan nur mal sporadisch.Es dauert sehr lange bis er meinen Router in der Liste anzeigt. Andere Geräte erkennen den Router auf Anhieb. Wenn der Laptop in den Energiesparmodus wechselt und ich ihn dann wieder reaktiviere, ist die WLAN Verbindung wieder getrennt und der Router wird wieder nicht in der Liste angezeigt.Alle anderen Router im Haus werden sofort angezeigt. Der Router wird wie zwei andere auch als Repeater benutzt. Der Treiber ist auf dem neuesten Stand gemäß dem Gerätemanager.Was könnte ich nun tun? Vllt einen Treiber manuell herunterladen? Oder hatte jemand ebenfalls dieses Problem und hat eine Lösung gefunden. MfGMicha

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RELEVANCY SCORE 76.4

Hello, I'd like to upgrade memory capacity. it is now have 8gb and I want to buy another 8gb. For that:1. I need to know if the ram installed in this laptop is dual rank or single rank.2. and more important, does it matter in this case? I have Lenovo Yoga L380. model 20870001JIV.The RAM model is 01AG711.  thanks in advance

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RELEVANCY SCORE 75.6

Hi all!I would like to know if any Lenovo L380 users have experienced audio lags? I am really beginning to hate the fact that everytime I listen to Youtube or any other website, I'd have to wait a second or two before I hear the audio. I hope that someone can help me with this problem. Cheers,JP

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RELEVANCY SCORE 75.6

Hi,Both buttons on my ThinkPad Pen Pro stop working after waking up from sleep mode.After a restart everything works again. Is there a way to fix this? I updated all my drivers via the Lenovo Vantage App. Thank you for any help

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RELEVANCY SCORE 75.6

My lenovo l380 yoga has some kind of layer peeling off the glass touchscreen, and on the bezels as well. This is the 3rd time I've had a problem with this device in 3 months. I don't want to send my computer to the depot back AGAIN, as it took around 1 month last time, and I spent so many hours on the customer service line, trying to find out the status, and waiting for parts.Im not very sure what this is, but I don't think this is supposed to happen, and if anyone could help out, that would be appreciated. The image of the peeling is below.

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RELEVANCY SCORE 74.8

A few weeks ago, my L380 yoga just underwent a motherboard replacement, and that took such a long time. Now, ANOTHER PROBLEM HAS SURFACED. THE TRACKPOINT ON THE LAPTOP IS BROKEN. The TrackPoint is my main input device for pointing, and without it, I struggle to use my computer effectively. I have tried checking drivers and reinstalling, but nothing worked. An external USB mouse works as well as the touchpad, but I RARELY USE THOSE AS THEY ARE INCONVENIENT. 
 
 

A:LENOVO L380 YOGA broken SECOND PROBLEM IN 2 MONTHS!

The TrackPoint only moves up and down, and when I move it sideways, either way, it doesn't move or skips right to the side of the screen.
If anyone has a quick fix for this please please please let me know. I need this computer to do important work, I don't want to send my computer to them and wait for who knows how long.
 
This forum seems like the most helpful place out of all the Lenovo support services.
 

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RELEVANCY SCORE 74.8

A few weeks ago, my L380 yoga just underwent a motherboard replacement, and that took such a long time. Now, ANOTHER PROBLEM HAS SURFACED. THE TRACKPOINT ON THE LAPTOP IS BROKEN. The TrackPoint is my main input device for pointing, and without it, I struggle to use my computer effectively. I have tried checking drivers and reinstalling, but nothing worked. An external USB mouse works as well as the touchpad, but I RARELY USE THOSE AS THEY ARE INCONVENIENT. 
 
 

A:LENOVO L380 YOGA broken SECOND PROBLEM IN 2 MONTHS!

The TrackPoint only moves up and down, and when I move it sideways, either way, it doesn't move or skips right to the side of the screen.
If anyone has a quick fix for this please please please let me know. I need this computer to do important work, I don't want to send my computer to them and wait for who knows how long.
 
This forum seems like the most helpful place out of all the Lenovo support services.
 

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RELEVANCY SCORE 74.8

Hello, newbie here, but what a pain to find information, I?m looking at purchasing a Lenovo L380 Yoga and a docking stations for the same, but Lenovo website is not useful, so I have had to sign up here to ask a simple question, sorry.As stated, I'm looking at getting a Lenovo L380 Yoga but do not know what docking station are compatible, could I ask for your advice please. I have seen the following but don?t know the difference and if they are compatible:03X60590A339700A34193I would like two dispaly outputs, thanks. Your advice is most welcome, thanking you in advance. 

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RELEVANCY SCORE 73.2

I decided to buy ThinkPad L380 with the touch screen (non yoga). Does the Lenovo ThinkPad L380 touch version (non-yoga) shipped with a stylus?

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RELEVANCY SCORE 73.2

As stated in the title my Trackpoint is causing my cursor to drift to the right side of the screen. It only does this whenever I physically pick up the laptop or bend the right corner of the palmrest. I've tried to rule out any software related issues by updating the OS to the latest Windows Build, updating BIOS to 1.13, drivers for UltraNav. Once I realized none of this worked I rolled the BIOS back to 1.12 and restored the unit but it is still happening. If I turn off the Trackpoint in Control Panel -> Mouse the issue stops. I do not remember this happening when I first opened it. Any idea as to what is causing it? Thanks!

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RELEVANCY SCORE 72.4

Hi all,Recently, one of my friends bought a ThinkPad L380 laptop. I would say the internal speaker has improved. The bass goes deeper and treble is more extended compared to the older model
To tweak the sound:1. Right-click the photo below, save as Desktop. You may try both to see which EQ you prefer.

 
2. Go to Start > All Apps (All Programs) > Dolby > Dolby Audio.
 
3. Drag it onto the Dolby Atmos application.Do take note that if you were to connect your external speaker/headphone to the headphone jack, change the EQ to others, or off. As this EQ preset is only optimized for L380, L380 Yoga, S2 and S2 Yoga Speakers, not optimized for your external speaker/headphone.Hope you enjoy this tweaks!
Peter
ThinkPad X40 | ThinkPad W520 | ThinkPad T560 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 | Vibe K5 Plus
Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee
=====================================
List of Sound Enhancement Thread
T520 | W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50 ; P40 Yoga | Yoga 14 | Yoga 460 ; T560 | P50s ; Vibe K5 | K5 Plus ; M0620 Speaker Mod ... Read more

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RELEVANCY SCORE 58.8

Hi,I'm interested in the L380 Yoga. I see from the datasheet that NFC is optional but none of the current models on the UK site have it or allow you to add it when cutomizing. Will this come later?Thanks

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RELEVANCY SCORE 58

Hey all. I'm sorry if this is a duplicate post for this forum. Is there a way to keep the keyboard backlight on the L380Y from turning off on its own? I have to turn it back on after a period of inactivity, and I would rather just leave it on (at the very least while plugged in to power). Is there a way to do this? Thanks!Michael 

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RELEVANCY SCORE 58

I just bought this laptop and I must say it is really not what i expected..So many faulty small issues. For instance, microsoft powerpoint and word does not always work when using in tablet mode, but switching it back to laptop mode and then back to tablet mode it works again.. I just wanted to close a ppt file but this machine couldn't even do that. Will never ever ever ever buy a lenovo again. absolute **bleep** company with an absolute rubbish website. I even had to google how i could post a message or just ask a question..  for anyone looking at this particular model, don't buy it. The screen flickers, settings are not saved that are supposed to be saved. things like ticking the 'show pen battery' on, doesn't even work all the time.. Who even designed and made these **bleep** laptops.. I thought thinkpads would be great but they are absolutely not worth your money

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RELEVANCY SCORE 57.6

Bonjour,mon ordinateur à commencer à avoir des écrans bleus de la part de Windows 7, en effectuent des tests (RAM, HDD ect), le logiciel Lenovo Solution Center m'indique un problème sur le Pipeline de texture.Je n'est pas u d'écran bleu depuis 1/2 jour, depuis que j'ai changé certain paramètres dans le BIOS et dans le Gestionnaire d'alimentation de Lenovo.Mais j'ai remarque que mon processeur était un i3-3120M mais Lenovo m'indique sur leur site que le processeur de base dans mon pc est un i3-2370M.Cela peut-être un problème ?, sur le processeur j'ai bien vus une étiquette avec un numéro FRU..., je pense donc que c'est celui d'origine. Apres plusieurs écrans bleus j'ai installé les lancer WhoCrashed, il me dit :On Sat 04/06/2016 10:41:21 GMT your computer crashedcrash dump file: C:\Windows\Minidump\060416-18985-01.dmpThis was probably caused by the following module: ntoskrnl.exe (nt+0x6F400)Bugcheck code: 0x1A (0x41790, 0xFFFFFA80013B8790, 0xFFFF, 0x0)Error: MEMORY_MANAGEMENTfile path: C:\Windows\system32\ntoskrnl.exeproduct: Microsoft® Windows® Operating Systemcompany: Microsoft Corporationdescription: NT Kernel & SystemBug check description: This indicates that a severe memory management error occurred.This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.The crash took place in the Windows kernel. Possibly this problem is caused by another drive... Read more

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RELEVANCY SCORE 57.6

9 out of 10 times (maybe more) the fingerprint scan DOES NOT WORK. WIth the added bonus that Windows 10 does not allow to supress user login, so annoying PIN comes mandatory. Im very dissapointed but mostly strangled since my mobile phone, motog (lenovo) 2016 mid-low range of 1/10 price of PC, recognizes my fingerprints almost ALWAYS. the only way to improve the issue on the lenovo PC is to re-scan the finger(s),which last maybe couple of days. why on earth a 1KE PC needs re-scan every two days while a 100E mobile can last adjusted for a year? only lenovo engineers know

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RELEVANCY SCORE 57.6

Hi, I have a L380 Yoga 20M7-001BMH with Windows 10 and all updates installed.Whenever the laptop is charging and the CPU temperature reaches around 70°C, the cpu frequency get throttled to 0.39Ghz, however this behavior is not present while unplugged.The only solution to circumvent the throrttle is unplugging the laptop or disabling PROCHOT with ThrottleStop. This seems to be a common issue, as reported in the following threads, among others:https://forums.lenovo.com/t5/ThinkPad-L-R-and-SL-series/L380-Yoga-need-fix-for-CPU-throttle-while-ch...https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Poor-CPU-performance-while-charging-T460...https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/After-connecting-the-power-adapter-the-...

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RELEVANCY SCORE 57.6

Good morning! I'm asking this on behalf of a friend.  Is there a way to determine which audio chipset is installed in the L380?  I do see the codec listed in the platform specifications if it can be determined from that. We are trying to locate the latest drivers from RealTek in an attempt to get the "Stereo Mix" recording source back that Windows 10 has removed.   Thanks! - Nathan

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RELEVANCY SCORE 57.6

I've just purchased the L380 Yoga Thinkpad. Happy so far but noticed that it has 2 USB-C ports. One is labelled as the charging port, but right beside that is a second USB-C port. If I was ever to accidentally plug the provided 65W USB-C charger into the wrong USB-C port, would that damage the computer or just not charge it...?

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RELEVANCY SCORE 57.6

I am just wondering which model of trackpoint cap the Thinkpad L380 Yoga uses, is it the Trackpoint caps, the super low profile trackpoint cap, or the Ultra low profile trackpoint cap set. Trackpoint caps - https://www.lenovo.com/ca/en/accessories-and-monitors/keyboards-and-mice/trackpoint-caps/CAP-Thinkpa...Super low - https://www.lenovo.com/ca/en/accessories-and-monitors/keyboards-and-mice/trackpoint-caps/ACCKIT-BO-T...Ultra low - https://www.lenovo.com/ca/en/accessories-and-monitors/keyboards-and-mice/trackpoint-caps/ACCKIT-BO-T...

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RELEVANCY SCORE 57.6

I have just received 3 days ago my Thinkpad L380 Yoga and the display blinks regularly since out of the box. It goes blank for half a second, is quite anoying being a brand new product. Is this an anomaly (defect) or something in all units to be fixed by LENOVO? Just to know if ask for a replacement or just wait for a BIOS update.

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RELEVANCY SCORE 57.6

Brand new l380, after the latest software update we can no longer login to the computer. It does not accept the pin or the fingerprint, we get the "incorrect password" message and the fingerprint scanner seems to be disabled. Any help with this would be greatly appreciated!  

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RELEVANCY SCORE 57.6

Brand new l380, after the latest software update we can no longer login to the computer. It does not accept the pin or the fingerprint, we get the "incorrect password" message and the fingerprint scanner seems to be disabled. Any help with this would be greatly appreciated!  

A:L380 yoga login issues

First thing to try is skipping the fingerprint and PIN logins and use the credentials for your Microsoft account. That should get you in, then you can reset the fingerprint and PIN Windows Hello functions. 

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RELEVANCY SCORE 57.6
RELEVANCY SCORE 57.6

Hello, A few weeks ago I had issues with my ThinkPad and, under warranty, was exchanged for a new ThinkPad L380 Yoga (honestly, I miss my last ThinkPad). My main problem with the L380 Yoga is the Pen Pro. I am a student and use Microsoft Word and OneNote daily, I never had any problems with the pen on my last laptop. However, the bottom (eraser) button on the side of the pen does not work consistently. It'll work for a short period of time until it stops randomly; the only way to fix this is to completely restart my computer. This is very inconvenient for me as I am rarely in a position where I can afford to lose a few minutes restarting my computer that often. The top (lasso) button on the side works perfectly fine and never has any issues. I tried switching the functionalities and the eraser worked on the top, but then the lasso stopped working with the bottom button. Has anyone else had a problem with this/know a solution? I want to get this figured out before my warranty expires. Every forum I have looked at online claims that Lenovo knows about this problem but is failing to come up with a solution to help customers. I've invested way too much money in laptops from this company to have such a hard time finding a solution to such a seemingly fixable problem! Thanks,Frustrated Customer

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RELEVANCY SCORE 57.6

Hey! Does anyone has any idea where I can buy a new Pen for the ThinkPad L380 Yoga? Most of the Pens available are made for a diffrent model and are therefore too long to fit in the pen silo of my TP L380 Yoga. The Pen that it came with it is ~123mmThe Pens available on the internet are 219mm (so they would stick out the silo and probably break) Also: is there a way to change the mine or do I have to buy a new Pen everytime? Kind regardsQ  

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RELEVANCY SCORE 57.6

We're trying to deploy a Lenovo L380 Yoga (docking connected over USB) with SCCM/MDT.The reason for the docking is because this laptop doesn't have an onboard NIC. The driver package has been loaded into SCCM and we're able to launch LiteTouch.https://support.lenovo.com/us/nl/downloads/ds502364But once LiteTouch is launched, the lights on the NIC go out and we get the message:"A connection to the deployment share could not be made. Check Physical connection".We're sure that the physical connection to the server is okay because we're able to download the LiteTouch file from it, also we see a DHCP entry for the laptop. I'm not sure if this is a USB driver issue, as unplugging the docking from the USB and reconnecting it makes the NIC lights turn on for a brief period of time. Other USB devices seem to work just fine E.G: mouse, keyboard, ... Is there a special driver for the USB docking to work in LiteTouch?

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RELEVANCY SCORE 57.6

Hello, the built in microphone of my brand new Yoga L380 is not working. I run the diagnostics and everything seems fine. Moreover I tried with an external PnP usb microphone and even if it was recognized it didn't work so I think that an hardware failure could be excluded. Do you have any guess for a possible solution? Thanks Giuseppe 

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RELEVANCY SCORE 57.6

Hi, I just revieved my first lenovo product and have started trying to learn it. My SO has a pad she uses often (from wacom) and the pan that comes with it works like an eraser if you use the back end of it (where an eraser would be on a normal pen). Is the pen that comes with this computer not supposed to work like that? I thought I paid for a "pro pen" but this just seem like a normal pen where I have to manually select erase mode for it to do it...

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RELEVANCY SCORE 57.6

Anyone know where to purchase a screen assembly for the l380 yoga fru number 02DA313 ecompass and lenovo parts do not have..nothing i see online has any stock eitherThanksdave

A:L380 yoga screen assembly

Hi daveatwce,
 
Greetings.
 
You can try to check Lenovo Parts sales here as it shows:
 
ASSY TOUCH LCD MODULE LG LAIBA
SKU:  02DA313
Unit Of Measure:  Each

Price ?389,98
Availability:Available
 
Likewise Lenovo medion may also have it before checking on other third party screen resellers online when using the part number to search. Other substitute parts 02DA316, 02DA314, 02DL916.
 
I hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 57.6

Anyone know where to purchase a screen assembly for the l380 yoga fru number 02DA313 ecompass and lenovo parts do not have..nothing i see online has any stock eitherThanksdave

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RELEVANCY SCORE 57.6

Dear community,  I am thinking about getting a Thinkpad L380 Yoga since I need a more portable device than my T570. I did some research and found some issues I would like to ask real users of the notebook about. It would be great if some of you may take some time to answer my questions.  Display:  My T570 got a non-glaring screen, so usually the brightness is set to the lowest (or second lowest) value. Is this also possible with the L380 or is a higher brightness necessary under normal indoor conditions? Durability:  One reviewer stated that the build quality of the L380 is not on par with other Thinkpads. Is that true? Have you experienced damages caused by daily use? Active Pen Most reviews only mentioned very basic information on the Active Pen. As I am going to use it very often, I would like to know if there are some issues with it like jitters? If there is anything else you dislike about the L380 it would be great to know. Thanks in advance for your answers! 

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RELEVANCY SCORE 57.6

I cannot find anywhere any information on memory compatibility of new laptops, such as the L380 yoga.Will 2133mhz ddr4 sticks work without a problem?Is there any RAM compatibility data I can find?

A:L380 Yoga 2133mhz RAM compatibility

According to psref.
 
http://psref.lenovo.com/Product/Think_Tablets_and_Convertibles/ThinkPad_L380_Yoga
 

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RELEVANCY SCORE 57.6

Hello Lenovo & community, I wanted to petition for the L380 Yoga to please be accepted into the LVFS[1], so that GNU/Linux users can upgrade device firmware using their OS distribution of choice. I can see Lenovo has already embraced the LVFS project, having submitted firmware for many dozens of Think products; even very similar models to the L380 Yoga are supported[2]! Thank you very much for this gesture. Please consider also enabling this machine for use with the service, to be able to upgrade things like hardware initialization + BIOS/UEFI, Wacom touch firmware, IR camera firmware, and the ThinkPad USB-C dock firmware, etc. I can see the NVMe SSD that comes with the L380 Yoga is already supported! Once again, thank you for your efforts, and for contributing to the libre and open-source community. Kind regards,Jean [1] https://fwupd.org[2] https://fwupd.org/lvfs/devicelist

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RELEVANCY SCORE 57.6

The clock speed throttles to 0.4ghz while charging. Tried everything. XTU, Bios settings, vantages. It still throttles. Pretty sure it needs a BIOS update to fix the problem. 

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RELEVANCY SCORE 57.6

I am looking to possibly upgrade the SSD and RAM in my L380 Yoga. Normally I would upgrade it myself but I have read the manual and do not have a lot of experience with opening laptops (since they started using clips instead of screws). Is this a service Lenovo offers or do I need to try to find someone local with experience on laptops like these? Does anyone who has opened one have any tips should I try it on my own?

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RELEVANCY SCORE 57.6

Hello, the built in microphone of my brand new Yoga L380 is not working. I run the diagnostics and everything seems fine. Moreover I tried with an external PnP usb microphone and even if it was recognized it didn't work so I think that an hardware failure could be excluded. Do you have any guess for a possible solution? Thanks Giuseppe 

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RELEVANCY SCORE 57.2

Bonjour,apres derniere mise a jour de windows 10 sur mon g50-70 les touches w-x-c-v-,-;-:-!-entréne fontionne plus, j ai alors desinstallé les pilotes sypnopsis dans paramètre/systeme/application et fonctionnalités et reinstallé les pilotes lenovo touchpad windows 10 du site et tout fonctionnait a nouveau correctement. ce matin nouvelle mise a jour windows 10 et les memes touches ne fonctionne plus encore une fois seulement cette fois si je n'ai plus la possibilité de les desinstallés dans application et fonctionnalités car il n'est plus présent. Quand j'éssaye de reinstaller les pilotes Lenovo cela me dis que des pilotes plus récent sont déja installés. J'ai également éssayé de débrancher la batterie comme éxpliqué dans d'autres sujets mais rien . Pouvez vous m'aider je ne sais plus quoi faire et je suis sur que les touches ne sont pas cassées.A base le pc était fournit avec windows 8.1Merci d'avance 

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