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Windows Activation Technologies, computer not running Genuine Windows.

Q: Windows Activation Technologies, computer not running Genuine Windows.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-D3FF6-DBX4C-PMRVR
Windows Product Key Hash: VueNuSXJuhxhHbk14QaOuTKTCxc=
Windows Product ID: 00371-OEM-9045901-66993
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {7120EDFC-FBDE-484C-A01B-8088175CA6B8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: http=127.0.0.1:60665;https=127.0.0.1:60665
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7120EDFC-FBDE-484C-A01B-8088175CA6B8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PMRVR</PKey><PID>00371-OEM-9045901-66993</PID><PIDType>3</PIDType><SID>S-1-5-21-141858565-802529273-1679165317</SID><SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0805</Version><SMBIOSVersion major="2" minor="7"/><Date>20140103000000.000000+000</Date></BIOS><HWID>0EC63A07018400F4</HWID><UserLCID>4409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-459-066993-02-1041-7601.0000-3462014
Installation ID: 011922163345125496061236650163747621403952560190087863
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PMRVR
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 13/12/2014 3:08:37 AM

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 12:12:2014 20:23
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: MAAAAAIAAQABAAEAAAADAAAAAQABAAEAHKKSInLxdxbasmh7OP2Km5AegNomB8j2

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
LPIT ALASKA A M I
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
BGRT ALASKA A M I

RELEVANCY SCORE 200
Preferred Solution: Windows Activation Technologies, computer not running Genuine Windows.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows Activation Technologies, computer not running Genuine Windows.

See the notes in http://support.microsoft.com/kb/3004394 - it is not advised to uninstall the update if already installed as it may cause other issues.
MS have since released a new patch designed to resolve the issues caused bythe failed patch..

http://support.microsoft.com/kb/3024777

Read other 9 answers
RELEVANCY SCORE 100

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-FX472-3W6J2-XH9GC
Windows Product Key Hash: Rs83R6K6iR36B6UD766Ut/ymVhU=
Windows Product ID: 00359-OEM-8703987-07873
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0460AAD4-6E38-4D4F-8C29-5F0158C0C45F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025... Read more

A:Windows Activation Technology : This computer is not running genuine

File Scan Data-->
File Mismatch: C:\Windows\system32\slc.dll[Hr = 0x800b0100]
is the cause of your problems.


Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply

Post a new MGADiag report with details of any error messages encountered.

Read other 1 answers
RELEVANCY SCORE 95.6

Hi,
 
This afternoon my computer started asking whether I wanted to allow Windows Activation Technologies to make changes to my computer. I keep clicking "No," but it pops up again every thirty seconds to two minutes later. I looked it up and it's apparently an anti-piracy software that prevents an illegitimate copy of Windows from running after 30 days or so, but I've had my legitimate computer for about two-and-a-half years now. I suspect a virus or whatever is trying to use it to maliciously affect my system. My computer has also become less responsive, briefly freezing every so often and not always registering when I click on something. I'm using Windows 7 Home Premium with a 64-bit operating system on a Lenovo laptop. The program that keeps requesting permission is located at C:\Windows\system32\Wat\WatAdminSvc.exe . There's probably a lot more information you need--I've seen posts with huge logs of data--so please let me know what info you need and how to get it for you.

A:Allow Windows Activation Technologies to make changes to your computer?

Moved to Win 7 from AII.

Read other 7 answers
RELEVANCY SCORE 87.2

  
Quote: Originally Posted by NoelDP


OK - let's try this one....


Close all open windows.
Open an Elevated Command Prompt window, and type the following command

wusa /uninstall /kb:971033

and hit the Enter key
Accept the warnings/confirmations, and wait for it to complete

copy and paste the output (if any) from the command prompt window to a reply here,
Reboot

reinstall the update from http://support.microsoft.com/kb/971033
Reboot

run another MGADiag report, and post it.



Here's my MGADiag report after your suggestion..


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-XKV3H-2K8CX-4FPWQ
Windows Product Key Hash: TFnvNCri2CimDxeATj4vYH5KJ4o=
Windows Product ID: 00359-OEM-8617607-33882
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5F05C646-E922-4CAD-8513-E811E27A057E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifi... Read more

A:Windows Activation - not running genuine Windows

dingdong
It would also be helpful while you are waiting for Noel to fill in your system specs. I ask this because I watch a lot of work done by Noel. I'm not understanding some things in your report and your system specs would help me learn.

Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel

SLIC MSI_NB MEGABOOK

Windows License Type: OEM System Builder
Use this tutorial by Brink:

System Info - See Your System Specs

Thank you for your cooperation.

Read other 4 answers
RELEVANCY SCORE 85.6

I have a lap top running windows 7 home premium ,I have been getting a popup that keeps saying This computer is not running genuine Windows,does anyone anything about this,thanks

A:windows activation technologies

Well, is it running genuine windows? What's the back story on the laptop and the windows install?

Read other 5 answers
RELEVANCY SCORE 85.6

Approximately one month ago, I upgraded my laptop's hard drive from 320 GB to 1 TB. I now regularly receive a pop-up window from Windows Activation Technologies informing me that this computer is no longer running valid Windows 7.  All updates
have ceased, and I am unable to download and run any javascript tools from Microsoft to correct the problem.   The new hard drive contained an exact copy of all software from the old hard drive, when it was installed.  I need HELP!!!

Read other answers
RELEVANCY SCORE 85.6

I just started getting the pop-up depicted below. I haven't made any changes to my system in months.






Quote:
User Account Control - Do you want to allow the following program to make
changes to this computer?


Is anyone getting this?



I'm reluctant to click yes.

Regards

Read other answers
RELEVANCY SCORE 84.4

Hi

Ive searched around for this problem and not been able to find a solution. All of a sudden my computer (running Win7) started to get stuck after the login screen and wouldn't load a desktop. I have now managed to load a desktop but only by disabling the "Windows Activation Technologies Service" in MS Config. I have tried running a windows repair but to no avail. Any advice would be gratefully appreciated.

Thanks
 

Read other answers
RELEVANCY SCORE 84.4

A new HDD was recently installed in this laptop (2012 Dell Vostro):

*******************************
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: AMD A8-3520M APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 4
RAM: 7655 Mb
Graphics Card: AMD Radeon(TM) HD 6620G, 512 Mb
Hard Drives: C: Total - 714651 MB, Free - 613076 MB;
Motherboard: Dell Inc., 0K89MF
Antivirus: Trend Micro Client/Server Security Agent Antivirus, Updated and Enabled

*******************************

There is now a periodic pop-up message that accuses this laptop of not having an authentic Microsoft operating system.

With the OEM HDD, I don't recall seeing that message.

I called MS and they said the O.S. was activated (and apparently valid).

I downloaded the MS program "MGADiag" and ran it from the HDD. I do not know what to make of the results.

The WAT message has a link on it. Should I click on the link while online (dialup)?

I would like to resolve this message problm. Thank you.
 

A:Windows Activation Technologies Message

Read other 16 answers
RELEVANCY SCORE 84.4

Have had same computer with Windows 7 Home Premium for many years. Never had a problem with Windows saying it isn't genuine. A few years ago I cloned the HD to a newer drive. No problems. About 2 months ago I cloned the HD to a larger drive and am now using that without problems as my new HD. Until now. I have no idea why but I now get a Windows Activation Technologies popup - I don't know if it's related to cloning the HD.

I also have turned off Windows updates and used GWX tool to turn off the windows 10 nagware. Again, may be related.

The unfortunate thing is, I don't have any of the original Windows info, key, sn, or any kind of disks to run off of that I know of (my pc came custom built from HP years ago and I don't know where any of that info is)

Just ran the MGA diag exe and generated a report but don't know how to interpret it.

Any help would be greatly appreciated!

tool-report.txt

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RELEVANCY SCORE 83.6

I have this plugin for Firefox (Ver: 7.1.7600.16395) enabled, but can't seem to find any information about what it does, or required, or even if it is genuine. I searched Microsoft for the answer to no avail.
Can anyone shed a light on this?

A:Windows Activation Technologies Plugin for Mozilla

Found a few sites.

Windows Activation plug-in - what is it ? mozillaZine Forums

My Firefox currently has a plugin named "Windows Activation Technologies". | Hacker News

Read other 5 answers
RELEVANCY SCORE 83.6

None of the FRST downloads will run on my system; "Platform not Supported".

But, going through Services in msconfig, I find two services pertaining to the Windows Activation Tool; one I can stop, the other I can't.

If somebody was able to stop the tool I couldn't stop - In Services or (gasp!) the Registry - I'd bet the issue could be resolved once and for all (until MS came up with something else anyway). And that depends on Windows Activation Technologies Service being the same as Windows Activation Technologies UX which, of course, is not in Services.

Please see image. WAS was the one I could stop and remains stopped. But WatAdminSvc isn't one I can stop. And I don't know that I should. It's that "Windows Activation Technologies UX" service that makes me suspect. Probably because it's at the top of the context menu of the WinX Activation Icon.

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RELEVANCY SCORE 83.6

Windows Activation Technologies/Task Scheduler
  Task Schedular --> Task Schedular Library --> Microsoft --> Windows --> Windows Activation Technologies -->
Windows Activation Technologies 2 Tasks
  In error I deleted the two entires in there.
Can somebody give me enough info so that I can reEnter those two entries back in?

A:Windows Activation Technologies/Task Scheduler

From what I can see, these are created by the KB970133. To do that "properly", you could uninstall it and reinstall it.http://www.zdnet.com/article/windows-activation-technologies-an-unauthorized-inside-look/

Read other 5 answers
RELEVANCY SCORE 82.8

First off, thanks for reading my post.

Second, apologies if the answer already exists on the forum. I've searched the forum for related posts for this issue & code, I got about 400 hits. I went through about a dozen with no luck (plus other non-sevenforums Google searches), so I'm posting.

My computer description is in my profile: self-built in 2011, running Win7 Pro 64 (OEM, purchased on Newegg, quite confident it is legit). Until a few days ago, I had no issues with Windows Activation. I believe it was on Dec 10 that Windows Update picked up several updates, apparently for Office 2007. After that update, I began receiving the alert that my computer was not running genuine Windows with the error code 0x8004fe21. See attached screenshot. Yet under the System panel, it shows as activated.

I have tried several fixes so far, none have been successful in resolving the issue:
I uninstalled the Windows updates I received around Dec 10.
I uninstalled an old copy of Office (pre-2007). I use LibreOffice.
Based on several recommendations on this site & others, I updated the Intel Rapid Storage Technology driver to the most recent posted on the Asus site for my mobo (V10.5.0.1026).
I've repeatedly tried the "Resolve online now" link to the /genuine/validate site on microsoft.com. On IE11, it tells me the browser isn't configured to run the required script and asks me to download legitcheck.hta. I never use IE, so I went to my default Firefox where the page... Read more

A:Windows Activation alert "not running genuine Windows" (0x8004fe21)

I also have this annoying Windows Activation alert. I've tried everything that's been suggested on here with no success. grrrrr

Read other 9 answers
RELEVANCY SCORE 82.8

Quote:
In the coming days, we?ll be deploying a new update for Windows Activation Technologies, the set of built-in activation and validation components built into Windows 7. Called Windows Activation Technologies Update for Windows 7, this update will detect more than 70 known and potentially dangerous activation exploits. Activation exploits are sometimes called ?hacks?, and attempt to bypass or compromise Windows? activation technologies. This new update is further evidence of Microsoft?s commitment to keeping customers and partners secure. The update will determine whether Windows 7 installed on a PC is genuine and will better protect customers? PCs by making sure that the integrity of key licensing components remains intact.


Source -
Windows Activation Technologies Update for Windows 7 - Genuine Windows Blog - The Windows Blog

A:Windows Activation Technologies Update for Windows 7.

Thanks JMH for this; does anyone know the exact KB number for this update. It looks a little bit worrying that it scans your machine every 90 days etc. Any opinions on the matter; what would others suggest? Thanks.

Read other 9 answers
RELEVANCY SCORE 82.8

Greetings,

I just started getting a repeat pop up asking for my permission to make changes to the computer - it's from Microsoft and the program is Windows Activation Technologies.

I keep clicking on NO, but a few minutes later - it pops up again. All scans have been done for spyware/malware.

I can't see the full link of where these changes will be made, but this is what I can see:

Windows\system32\Wat\WatAdminSV

I am not computer savvy, so I would greatly appreciate help with this.

Thanks,

Adam

Running processes:

C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\Admin\Desktop\Windows Utilities\HijackThis.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Latest Entertainment News and Celebrity Breaking News | Page 1 on AceShowbiz.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com - Hotmail, Outlook, Skype, Bing, Latest News, Photos & Videos
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com - Hotmail, Outlook, Skype, Bing, Latest News, Photo... Read more

Read other answers
RELEVANCY SCORE 82.8

Recently started receiving message states not running genuine Windows 7, but this computer was purchased with the program installed. Usually only occurs when booting up


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C74C31FC-1B6F-48BB-8A43-1277B5245628}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
... Read more

A:Receiving error 0x8004fe2 from Windows Activation Technologies

To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Read other 4 answers
RELEVANCY SCORE 81.6

Hi, I have had exactly the same alert appearing, i am reading the thread, what exactly needs to be done to try and resolve? I was told by msoft support that this was a virus and charged for removal?

Thanks in advance

A:Windows Activation alert "not running genuine Windows"

Welcome to the forum,

Please follow these instructions and someone will be along shortly,

Windows Genuine and Activation Issue Posting Instructions

Read other 6 answers
RELEVANCY SCORE 77.2

If anybody can help with the above message.

The machine was returned from a client giving the message above after the power was pulled from the system.

Machine specs are:-
Asus P8H67-M LE Rev3.0 Motherboard
Intel Core i3 2120, S1155, Sdy Bridge, 3.3GHz
Corsair DDR3 PC3-10600 (1333MHz) 4GB kit (2GBx2)
500GB Seagate ST3500413AS Barracuda 7200
1GB Gainward G 210 Video Card
Samsung SH-S223Q/BEBN DVD RW
Lindy 1 Port RS232 PCI Card
Microsoft Windows 7 64-bit SP1 (Genuine Disc & Key)

Attached are the MGADiag and CBS reports from the system. Apologies for the CBS in a zip, but it exceeded the file size limit.

Any assistance that can be provided would be greatly appreciated and if any more information is required, please let me know.

A:Windows 7 64BIT 'This computer is not running genuine Windows'

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 9 answers
RELEVANCY SCORE 77.2

Hi all,

First of I just want to say thank you for all the stuff you guys/girls do this forum has helped me alot in the past.

Now to the issue. Its basically as the title says! about a week or less ago I came home turned my computer on and was playing some games when all of a sudden the "This computer is not running genuine Windows" Popup came up. Now Ive spoken to and had about 7 Microsoft technicians try to help me with this issue but to no avail. They also said that my windows had somehow been deactivated

When they where helping me they tried to get me to run slui 3 and 4 as I was also having problems with windows not activating which has been solved now its all activated and stuff! but when I clicked the slui thing nothing happens. And when click activate windows now system nothing pops up either.

I do use CCleaner, avast and spybot - search and destroy
Thanks everyone!

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-G8K26-YCKCP-8YKFD
Windows Product Key Hash: YCPfYVi3X2HhrfoI4V62HF/bP4I=
Windows Product ID: 00359-OEM-8703467-81676
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D2A89AA7-F36D-4302-873C-923158EE5902}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: ... Read more

A:Windows 7 - This computer is not running genuine Windows Popup!

Anyone have any idea?

Read other 1 answers
RELEVANCY SCORE 76.4

Hello!
I have been looking for an answer on this issue as well. I started getting the message "This computer is not running genuine Windows" recently. I have run a checkdisk and file system checker with no errors.

NoelDP, if you don't mind looking at my MGADiag report as well, I would appreciate it:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-FB72Q-DMDPT-7QK94
Windows Product Key Hash: c+o5tgj57YkMEMvFPa1ld9IJWyg=
Windows Product ID: 00371-838-9759973-85050
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C27F0086-499D-483F-90DD-AA2493EC788C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAA... Read more

A:This computer is not running genuine Windows

Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.




Code:
REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
.
Here are some instructions to make life easier

1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories ? then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

2) To run the commands easier, highlight the block of commands, and right-click on thehighlight ? select Copy. In the CP Window, click on the black/white icon at topleft ? select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

3) To copy the results... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to pasteit into your response.

Read other 9 answers
RELEVANCY SCORE 76.4

Hi Guys, my windows suddenly showing me strange "This computer is not running genuine windows" message. I would be grateful if anyone can kindly help me. I am using windows professional 7 X64. Below is the diagnostic message.





Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {31322AAE-A62A-492A-8AA5-98C75A7DDA71}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr ... Read more

A:This computer is not running genuine windows

Hi manomanfive

If you have an intel chipset download the driver below

Intel Rapid Storage Drivers

Then restart twice and rerun the MGADiag and upload the new log

Read other 5 answers
RELEVANCY SCORE 76.4

Hi Folks,

Can anybody help me diagnose why this message keeps coming up?

"This computer is not running genuine Windows"

MGADIAG
---------

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {F21232A6-5671-4461-B531-4861BDC1F70E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By... Read more

A:This computer is not running genuine Windows

  
Quote: Originally Posted by benl


Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui


Hi,

What antivirus software are you running? Has your PC had any malware infections recently?

Please copy and paste the following block of text into an elevated command prompt, and hit enter on the keyboard when it appears to have run:


Code:
DIR C:\Windows\sppcext.dll.* /s
icacls c:\windows\system32\sppcext.dll
sfc /scanfile=c:\windows\system32\sppcext.dll
icacls c:\windows\system32\sppcext.dll
Copy and paste the resultant output back into your next reply.

Regards,
Golden

Read other 9 answers
RELEVANCY SCORE 76.4

Dear all,

I have a strange trouble with windows 7 that I installed on my PC.
Actually I downloaded windows from MSDN (so legal version normally!) and installed it on my PC. After installation, I activated windows online and everything was OK. A while after, I had some troubles and driver compatibilities, so I completely uninstalled from this computer and format disk.
Then, I installed it and activated it again on my laptop and it seems work nicely but I have the annoying message :"This computer is not running genuine Windows" !
Although, activation of windows is OK ! When I check for it on control panel, it is said that "Windows is activated" !
My windows is completely legal (from MSDN). I only installed it on one PC but I completely format the disk and reinstall it onto another PC.

So, where is the problem and how to get ride of this annoying message?
Any solution?
Thank you for help

A:This computer is not running genuine Windows although...

1) Activation and validation are separate things. Your computer is activated but not validated thats why you get the non-genuine message.

2) MSDN keys being flagged non-genuine can happen either because either they have been obtained illegitimately or bought off Ebay and MS has blocked them. MS has been taking up the hammer in recent times. Somebody was found selling Bizspark accounts on Ebay and there was a time you could get AA counts from ACM for 15 bucks!

You may be an unfortunate victim, if your account is legit and allright, give MS a call and they'll help you out.

Read other 9 answers
RELEVANCY SCORE 76.4

Hi All,

I have started getting the "this computer is not running genuine windows" error as well. There seem to be so many flavors of this issue that I feel more comfortable posting my own output for review than following the instructions of one of the many other threads.

This is an Asus desktop computer that I bought in Autumn 2010 from a well-known electronics retailer here in the States. In late 2011, I was having problems, so I took it into a local shop who completely wiped the disk and did a clean install using the key on the side of my case.

Thanks in advance for your help.

Jack in NC



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VFQPV-3X9X3-4XK6Y
Windows Product Key Hash: +Iwy0LMs0SiujdzHVTCb7mJQm90=
Windows Product ID: 00359-OEM-9810901-89503
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BBD926A3-1530-4C57-A08D-073BB39FE858}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Window... Read more

A:this computer is not running genuine windows (yep, me too)

Quote:
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui


Hi,

Please download and install the following IRST, reboot your system and post a new MGADIAG report:

http://downloadcenter.intel.com/Deta...?DwnldID=21730

Regards,
Golden

Read other 9 answers
RELEVANCY SCORE 76.4

Hi, my desktop is having a lot of issues and one of them is getting the message that's on the title of this thread.
As a short background, the motherboard seemed to stop working so I had to get it fixed, and in the process of getting my PC to function again, I had to do a clean install of Windows 7 total of 4 times (including failed ones).

Today, my PC wouldn't respond to clicking files, navigation bar&such, and had to wait a long time to get them start responding. I couldn't even connect to internet, so I tried 'trouble shooting' option, but when I did, the window message popped up saying "This computer is not running Genuine Windows".

The thing is, I've already activated and got a genuine mark.
I double checked it from 'control panel' -> 'system and security' -> 'system',
And it's saying 'Windows is activated' with a genuine logo thingy under the 'Windows activation' section.

Yet, I'm getting this message, and seems like it's preventing me from installing some of updates like 'Service Pack 1' and 'Windows Internet Explorer 9 for Windows 7'.

How do I fix it? And what's wrong with my computer?
Thanks..


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-VQQKT-QGGGP-RQ62D
Windows Product Key Hash: B1oWRG44kq4hE5pxicwjPOx3L+M=
Windows Product ID: 00426-437-6655695-85858
Windows... Read more

A:This computer is not running Genuine Windows

Windows Genuine and Activation Issue Posting Instructions

First things first.

Read other 9 answers
RELEVANCY SCORE 76.4

I recently started getting the genuine windows error and after researching for several weeks, am at a loss as to what to try next.


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-J3MVW-FD237-349TW
Windows Product Key Hash: SCC1XADZaZKOHqQFDl8MO1ulUVs=
Windows Product ID: 00426-437-1148007-85524
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E3180554-60A1-49F0-BEE9-853DFDE4D155}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Small Business 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0... Read more

A:Computer not running genuine windows

edlpatt56 welcome to SevenForums

Download the driver below
http://downloadmirror.intel.com/22194/eng/iata_enu.exe

Once you're done downloading and installing restart the PC twice and rerun the MGADiag and paste the report

Read other 9 answers
RELEVANCY SCORE 76.4

I have a Dell Optiplex that I purchase from Dell approx. one year ago. Now I am receiving an error "The computer is not running genuine Windows". I do have a valid key, but i get a message to buy a copy for $149. Per your forum, I am including a copy of the diagnostic report in this thread.

Can someone help?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B9B94A89-4469-4ABD-AEE1-EF4A64177EAD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.... Read more

A:This computer is not running genuine Windows

Your machine appears to be an OptiPlex 790?
The problem appears to be this....
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003


Please run a full CHKDSK and SFC scan....



Click on Start > All Programs > Accessories


Right-click on the Command Prompt entry


Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.



At the Command prompt, type



CHKDSK C: /R



and hit the Enter key.


You will be told that the drive is locked,


and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.



The CHKDSK will take a few hours depending on the size of the drive, so be patient!



After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -


then run the SFC.



SFC -System File Checker - Instructions


Click on Start > All Programs > Accessories


Right-click on the Command Prompt entry


Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.



At the Command prompt, type



SFC /SCANNOW



and hit the Enter key



Wait for the scan to finish - make a note of any error messages - and then reboot.




Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and uplo... Read more

Read other 6 answers
RELEVANCY SCORE 76.4

Hello I'm having a problem where I get the "This computer is not running genuine windows" popup. This only started recently (maybe a month at most). I bought the computer about 2 years ago and I've never had a problem since, I have my windows code so I know that its legit. The problem with this is that when I follow the link to the windows 7 website and try to authorise my windows it says something along the lines of: "the windows files either aren't installed properly or they've been modified or changed". It then prompts me to buy a new windows key, when I already have a legal key.

Anyway here's my diagnostic report:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B0BADFB1-DC21-4D87-9696-1407EC29E2EA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Noti... Read more

A:This computer is not running genuine windows

Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui


Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply

Post a new MGADiag report with details of any error messages encountered.

Read other 9 answers
RELEVANCY SCORE 76.4

Everytime I open up notepad or control panel it says this computer is not running genuine windows how do I fix this?

Can anyone please help me with this popup?

I downloaded Microsoft Genuine Advanced Diagnostics Tool and and I did a scan and this is what came up.




Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D83670BE-6021-4A37-A335-AB8DF155D98F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80... Read more

A:This computer is not running genuine windows?

Hi Christen,
I take it you have re-installed the OS,
Where did you get the media.

It appears to have borked the auto activation and Slic table.

You MIGHT be able to restore it, if there is a Bios update available from HP.

Roy

Read other 1 answers
RELEVANCY SCORE 75.6

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-8PD4G
Windows Product Key Hash: vvA4fMB+I6tIPXgiNJsgwWpW2yA=
Windows Product ID: 55041-011-1391601-86863
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {898C0987-D98C-4E5E-9347-83442A18504A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1... Read more

Read other answers
RELEVANCY SCORE 75.2

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1E210605-0A75-48F5-AD61-A643FA8424DC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3... Read more

A:Computer not running Genuine Windows 0x8004fe21

There's no signs of any errors there?
Are you still seeing non-genuine notifications?

Read other 3 answers
RELEVANCY SCORE 75.2

Hey guys, freshly installed workstation here at the office.. Everything went smooth, building, setup, installation etc...Last night, I started the updates before I went home for the night, but this morning I came in and I'm plagued with the "This computer is not running genuine Windows" popup.I've already checked very thoroughly for infection on the system, there is none, it is perfectly safe. The only installed products are Adobe Reader, Norton Security and Office 2013 Home and Student, which were all done from the trusted sources. Also, I've investigated the legitimacy of the popup, and it is the correct one from Microsoft, but I'm not sure why this is coming up.Its activated in the computer properties window, and the CoA was brand new in a sealed ziplock bag like they always come. Has anyone ever encountered this before and may be able to help me figure this out? The computer goes out tomorrow!

A:This computer is not running genuine Windows popup

People have reported update KB3004394 can cause this problem because it screws up the root certificates. It was a very bad update that Microsoft has already pulled.
 
https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/windows-update-kb3004394-issues/ace25277-7f65-4486-bc44-c1b106907a18
 
http://community.spiceworks.com/topic/682757-read-me-kb3004394-breaks-everything
 
http://forums.whirlpool.net.au/archive/2346507  
 
See post by Cassandra

Read other 4 answers
RELEVANCY SCORE 75.2

Hello!

I am getting the famous 'your copy of Windows is not genuine.' I followed the instructions in the other post and here is my MGADiag report is below.

I noticed a few weeks ago in my Windows Update log that important updates have been failing for some time now. The Windows version I have was installed when I bought the machine new from Dell, and I believe I have a valid key.

I obviously want to avoid a complete reinstall of Windows 7 if possible. Can anyone spot what I might be able to do?

Thanks for any help!

-jonathan



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4CK97-7G6PJ-F4XTD
Windows Product Key Hash: 1YReIKCmPhyck5RCZC9+eLaybBs=
Windows Product ID: 00359-OEM-9813635-35335
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {46A85F3F-476B-4A94-B9DA-08B2A836A5E0}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTr... Read more

A:This computer is not running Genuine Windows issue

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 8 answers
RELEVANCY SCORE 75.2

Hi, I recently bought this used laptop, it came with Windows 7 64 bit installed, but no discs. I do have the original disc and activation code for Windows Vista 32 bit. I would like to keep this version of windows, actually I dont care but I dont want to have to reinstall all of my software. Is there some way for me to pay for an activation code from Microsoft without having to reinstall windows and everything?

Here's my WGA stuff:

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {0486F8A9-2744-4242-A667-2E38EB8C4816}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Noti... Read more

A:This computer is not running genuine windows message

This should do it:

The Get Genuine Kit

Read other 4 answers
RELEVANCY SCORE 75.2

Please help, I started getting this showing from yesterday 05/09/2015. This is defenetly not a copy, I bought this HP laptop brand new about 2years ago and never had a problem with Windows 7.
I think the infestation of qqpc I had might have something to do with this.....
I really struggled to get rid of qqpc - IOBit tools picked it up but could not delete it, it kept on coming back saying that I do not have rights to delete it. I used ExterminateIt! which also struggled but got rid of qqpc after a few times. This have probably stuffed up my registry...

I have also tried the following
"

Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically."
Every thing goes fine up to 9. slui.exe - nothing happens - I have also tried to run slui.exe thru search an find, it finds it, but nothing ha... Read more

Read other answers
RELEVANCY SCORE 75.2

Hi,

My laptop is running Windows 7 64bit home premium ed., I installed new larger HDD and cloned partitions from the old one, then I'm getting from time to time the message: This computer is not running genuine windows

Here is MGADIAG report.


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {4A73F1BE-8B84-4E0B-95E9-3F3ED80CCB6E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110622-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/... Read more

A:This computer is not running genuine windows message

you need to reactivate your windows, because you've made a hardware change

Read other 9 answers
RELEVANCY SCORE 75.2

Good morning, I have a company Dell Optiplex with a pre-installed OEM version of Windows 7 Professional from Dell. Recently I started getting a popup stating "This Computer is not running genuine windows" If i select the resolve now link provided it takes me to a microsoft site that says I need to install Windows 7.
 
Can someone Please help. I am attaching the log file from running MGADiag.exe:
 
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {D04CA089-0966-4288-AE2C-7FA5422D49BD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x8... Read more

A:This Computer Is Not Running Genuine Windows Error.

Was there any "error code" associated with the Pop-up? Running sfc /scannow might reveal any integrity issues.

Read other 3 answers
RELEVANCY SCORE 75.2

About 4+ years ago I purchased a Windows family pack (3 machines) for upgrading from Vista to Win 7. I have a Dell 1535 laptop (32 bit) which came with Vista and a Dell Desktop (64 bit). I upgraded both machines. All was working fine. I had to reload the desktop about a year later and then again 2 years ago. Laptop works great...

This issue is with our Desktop. The upgrade to win 7 worked fine. I had an issue with the desk top and had to reinstall (can't remember what it was). In January 2014 the hard drive crashed and I installed a new hard drive. I installed Win 7 64 bit and had to validate via telephone. All went well. In July 2014 I started receiving the 'This computer is not running genuine Windows' message. The message keeps coming up. Of course the resolution from MS is purchase a new license, not a good solution for me. In the past genuine advantage always reported all was well! I tried the Suie (sp) and that would not start.

I have posted the Diagnostic report below the key on the report matches the key on the box...Help

Thanks John






Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-YT2R4-BV9WC-T82WF
Windows Product Key Hash: ggejyBn3qlke0DQsEHVc1kQWSaQ=
Windows Product ID: 00359-030-0245737-85290
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.0001... Read more

A:Mesg: This computer is not running genuine Windows

Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Read other 9 answers
RELEVANCY SCORE 75.2

Hi,  I have a Lenova Thinkpad model SL510 that I purchased almost 3 years ago, brand new right from the factory.  It came with Windows 7 Professional 32 bit operating system.  I have never reformatted the laptop, never touched the os.  I ran a  microsoft diagnostic tool but I don't understand the results: and don't know if I'm allowed to post it here.  I called Lenova but since the computer is out of warranty, they can't help me.  I hope someone here can help because I can not run updates, especially for microsoft security essentials. 

A:Pop up states "This computer is not running genuine windows"

Hi kakmck,
 
Try the following and see if this helps: http://support.lenovo.com/en_US/diagnose-and-fix/detail.page?DocID=HT003881
 
 
Regards.............

Read other 2 answers
RELEVANCY SCORE 74.4

hey guys
please help me with this problem...
This error started few days ago ...before it their was no such problem
though it does not give any such trouble...and the windows is working properly...upon clicking cancel it goes away ...
and windows work normaly...
its even updating..any suggestions..
 

A:this computer is not running genuine windows error (0x8004fe22)

Please run this tool and post the results so we can see your licence details:

To run the tool, click on this link: MGADiag
In the File Download - Security Warning dialog box, click Run.
In the Internet Explorer - Security Warning dialog box, click Run.
In the Microsoft Genuine Advantage Diagnostic Tool dialog box, click Continue.
When the MGADIAG tool finishes, ensure it is displaying the information under the Windows tab and click Copy.
Come back to this thread and right click on the message box and select Paste from the pop up menu and the results will appear, then submit the message.

 

Read other 1 answers
RELEVANCY SCORE 74.4

64bit Windows 7 Home Premium
HP Desktop.

Experiencing Windows (Event viewer won't load...) and other misc problems, possibly from a failing hard drive. (trying to nail down the root issue currently, although i do know the suspect drive has 3 bad sectors that need to be remapped)

Has been displaying these messages infrequently (~20 times) for several months now.

Any help would be appreciated


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {575E099A-8128-4556-8511-AA13017AA7D4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached... Read more

A:This computer is not running genuine Windows - Error: 0x8004fe21

Hi Pistol

Maybe you should replace the drive and do a clean install.

Read other 2 answers
RELEVANCY SCORE 74.4

Hi,
so i had a problem with a PC at that keep coming up with a massage "This computer is not running genuine windows" (0x8004fe21).
i had been trying to figure out for days now what that could have been.
this is what MGADiag give me:

Script:



Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code0x8004FE21
Cached Online Validation Code
0x0
Windows Product Key
: *****-*****-QHXJV-YY6BC-6Q88T
Windows Product Key Hash
ppwdTsSQQcj35sEN48nGfMLW714=
Windows Product ... Read more

A:This computer is not running genuine windows (0x8004fe21) [Fixed]

Well done!

Read other 1 answers
RELEVANCY SCORE 74.4

Hi,

I'm having the same problem as some other people with this popup telling me my Windows 7 copy is not legal.

I did some research and tried to uninstall KB 3004394 (didn't work), then tried to install KB 3024777 (didn't work either). I phoned Microsoft twice, first the activation people reactivated the copy, but the error kept appearing. And today Technical Support was doing some stuff by remote assistance, and they they told me "if the problem persisted" I should do a clean reinstall. And the problem persists.

This is my MGADiag report:


Code:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: 0x0
Windows Product Key: *****-*****-JXW6K-7QH84-TQWJW
Windows Product Key Hash: 7gBQ34rewf5uJBMrPlnjleORDyA=
Windows Product ID: 00371-618-4750093-85951
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D85E9675-4B97-442E-B51C-CFAB8599EDB6}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signe... Read more

Read other answers
RELEVANCY SCORE 74.4

I have a computer that's 3-4 years old now and in the last couple of weeks has been giving me a popup alert saying 'This computer is not running genuine Windows' with and error # 0x8004fe21.

I have called Microsoft telephone activations and was asked to run 'slui.exe 3' from the command prompt and re-enter the Windows product key (from the computer case), which I did and it successfully activated. I restarted and everything initially seemed fine, but now the message has returned.

The MGADiag report (below) shows a number of 'File Mismatch' errors - but I'm not sure what to do about it. Any assistance would be greatly appreciated!



Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-KWCCR-KRXFC-32CJM
Windows Product Key Hash: lqrr1lQUkZfJlNC528E/53raqu8=
Windows Product ID: 00371-OEM-9305396-62912
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {7DABE994-67A9-4B8C-8292-4327982D19BE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP N... Read more

A:This computer is not running genuine Windows - Error: 0x8004fe21

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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RELEVANCY SCORE 74.4

I have Dell XPS 8500 running Windows 7 Ultimate 64bit without any issues since December 2012.
In the beginning of April I start getting this pop-up saying about genuine Window. Tried to google for some solution with no luck.
Please, let me know if there any way to fix it. Thank you.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B46D950B-C5D4-4EFF-8723-D11DA2E72AC9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002... Read more

A:This computer is not running genuine Windows - Error: 0x8004fe21

  
Quote: Originally Posted by akhriste


Please, let me know if there any way to fix it. Thank you.


Hello Akhriste, welcome to the Seven Forums.

Yes, there is an easy fix: buy a valid, legal copy of Windows. Your's is counterfeit, pirated.

Kari

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