Over 1 million tech questions and answers.

Re: Blue Screen of Death on WinXP logo & CD Boot up. No Safe mode either

Q: Re: Blue Screen of Death on WinXP logo & CD Boot up. No Safe mode either

My computer was working fine until this morning. I haven't recently installed any new hardware or software. It boots up normally except about 5 seconds into the Windows XP logo splash screen I get a Blue Screen of Death with a message that says a bunch of general stuff about whether or not this is the first time this has happened etc and gives me the error Stop: 0x0000007F (0x00000000 0x00000000 0x00000000 0x00000000). Then it automatically reboots and eventually does the same thing again.

I've gone into advanced windows options with F8 during boot up and tried going into every different kind of Safe Mode. When I try going through safe mode I get through a bunch of files then it asks me to hit ESC if I want to skip loading SPTD.SYS, regardless of whether I do or not it reboots a few seconds after.

The worst part of this is that when I try booting from my Windows XP CD it initially goes into the Windows XP CD Boot Up Screen and begins loading all the various drivers and such at the bottom of the screen and asking my to hit F6 if I want to load seperate RAID drivers or whatever finally it gets through all the files and says at the bottom and then says "Starting Windows" and after a bit it gives me the same blue screen of death.

So I can't even use the Windows XP CD to just reinstall windows on my HD.

Anyone have any ideas on this?

RELEVANCY SCORE 200
Preferred Solution: Re: Blue Screen of Death on WinXP logo & CD Boot up. No Safe mode either

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Re: Blue Screen of Death on WinXP logo & CD Boot up. No Safe mode either

Sure you dont have a virus? Sounds like it to me, or a bad harddrive.
Are or were you running any antivirus/malware software, and was it
up to date?...

Read other 3 answers
RELEVANCY SCORE 156.8

My computer was working fine until this morning. I haven't recently installed any new hardware or software. It boots up normally except about 5 seconds into the Windows XP logo splash screen I get a Blue Screen of Death with a message that says a bunch of general stuff about whether or not this is the first time this has happened etc and gives me the error Stop: 0x0000007F (0x00000000 0x00000000 0x00000000 0x00000000). Then it automatically reboots and eventually does the same thing again.

I've gone into advanced windows options with F8 during boot up and tried going into every different kind of Safe Mode. When I try going through safe mode I get through a bunch of files then it asks me to hit ESC if I want to skip loading SPTD.SYS, regardless of whether I do or not it reboots a few seconds after.

The worst part of this is that when I try booting from my Windows XP CD it initially goes into the Windows XP CD Boot Up Screen and begins loading all the various drivers and such at the bottom of the screen and asking my to hit F6 if I want to load seperate RAID drivers or whatever finally it gets through all the files and says at the bottom and then says "Starting Windows" and after a bit it gives me the same blue screen of death.

So I can't even use the Windows XP CD to just reinstall windows on my HD.

Anyone have any ideas on this?
 

A:Blue Screen of Death on WinXP logo & CD Boot up. No Safe mode either

Read other 7 answers
RELEVANCY SCORE 117.6

I have no idea what caused this.
All scans show my computer as being clean.
My CPU usage is 100% after opening a web browser and stays that way after its closed.
When I try and boot into safe mode, it freezes before WinXP finishes loading drivers (before the login screen, when the screen its still in text mode)
Every time I turn off my computer the End Program window pops up, and it's rarely ever able to end the program. Usually I have to terminate whatever it was so I can shut the computer down.
Last night when I attempted to shut the computer down, it gave me a blue text mode screen telling me that a serious error had occurred, that the system was corrupted, and that I would have to restart the computer to see if WinXP could recover. It did, and it gave me a link to a microsoft website which told me to backup all my files.

OS: WinXP, Pentium 4 3GHZ
Mem: 1GB Ram
Video: Nvidia GeForce 6800 GS/XT (latest drivers installed)

This morning I've everything SQL related because it wasn't being used any more.
There is a System restore file but it was made before removing the SQL programs.
Will restoring my computer to that point damage my computer or system registry?
 

A:WinXP Blue Screen Of Death, Safe Mode Freezes!

Download Process Explorer:

http://www.snapfiles.com/get/processexplorer.html

Start it up BEFORE you launch the browser. When you start the browser, quickly minimize it and watch the results on the Process Explorer screen.

This should identify the culprit.
 

Read other 1 answers
RELEVANCY SCORE 109.6

Hi there,
I am hoping someone can help me with the BSOD. Happened last night.

Computer is Dell 9100.

I cannot enter into safe mode, have run system diagnostics for problems with blue screen - all pass. Run system diagnostics for hard drive - all pass. Cannot boot from CD upon restart.

Changed boot sequence to CDrom first, Hard drive second. This will boot up the CD and allow me to do a system recovery/repair. When I hit "R" to repair, it says there is no hard drive. SO WEIRD!

I can get into Dell Recovery using CNTRL and F11, but that will wipe my hard drive.

Anyone have any ideas about what could be going on? I am trying to preserve the hard drive.

PLEASE HELP!!! Thank you very very much
Karly

A:Blue screen of death, no safe mode, cannot boot from cd

What is the first line of the BSOD...up to the point where the parenthesis starts?

Louis

Read other 1 answers
RELEVANCY SCORE 109.2

HI guys
 
When booting up my laptop in "last known good configuration" mode i keep getting the blue screen of death and the laptop freezes and cuts out and is very over heated. When i have booted up in "safe mode with networking" the latop is still over heating but it dosn't freeze or i don't get the blue screen of death. I am also limited to what i can doin safe mode.
 
Any ideas what the problem could be please chaps?
 
Thanks in advance
 
Tony

A:Blue screen of death on normal boot up but no blue screen in safe mode ?

Exact wording of BSOD error message?
 
System manufacturer and model?
 
Conditions/events which may have led to this?
 
When did problem begin?
 
Louis

Read other 14 answers
RELEVANCY SCORE 108.8

I have a Sony VGC VA1 running Windows XP Pro Media. When I switch on I get the blue screen saying a problem has been detected. Various error codes beginning 0x000, but these seem to change. Unable to start in safe mode and unable to recover from recovery discs. System tries and recognises the recovery disc, but ends up back at the blue screen. Please has anyone any ideas what I can try next. If so would be eternally grateful, but please bear in mind I am a complete beginner. Many thanks in advance
 

A:blue screen of death unable to boot in safe mode

Read other 16 answers
RELEVANCY SCORE 108.8

?A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you?ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Disable or uninstall any anti-virus, disk defragmentation, or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical information:

*** STOP: 0x00000024 (0x00190203, 0x8A90B830, 0xC0000102, 0x00000000)?

It would not allow me to start the computer in any safe mode or last good configuration.

I do not have the recovery cd but I do have the initial cds that came with laptop-windows software. I can't get past the blue screen and when running diagnostics the express test came out fine...while the detailed test came back with 2 errors (fail-error code 0f00:0244 msg:block 99361612:Uncorrectable data error or media (and) error code 0f00:1a44 Msg: Block 99361623: Uncorrectable data error or media.
Does anyone know a link to direct me to since I have a desktop I can use to assist...thanks in advance.

A:Blue Screen of Death and unable to boot in safe mode

http://en.community.dell.com/forums/t/19253408.aspxI'm assuming that the system is a Dell. The detailed/long diagnostic provides the best indication of problems because it is more thorough than the short diagnostic.Louis

Read other 1 answers
RELEVANCY SCORE 108.8

I believe the problem started when I let my lenovo boot optimizer, which I always skipped until now, run its full course.

Computer attempts to start windows but fails, gives blue screen of death and restarts automatically.

Safe mode gives the same error.

Tried all options next to safe mode to no avail.

tried Windows start up repair - can't fix the problem

tried Command prompt bootrec.exe - can't fix the problem. DISKPART says all partitions and volumes are healthy, and it seems like it is not a hardware problem.

I have a backup, but it's on Crashplan... I can't access it until I can login to crashplan. I'm about to install ubuntu, and see if I can retrieve to an old backup through Ubuntu. Any better ideas?
 

A:Windows 7 Won't Boot - Blue Screen O' Death - no Safe Mode

stop parameter: STOP: 0x00000050 (0xFFFFF880009AA000, 0x0000000000000000, 0xFFFFF800036C26DA, 0x00000000000000000)

Also under a problem has been detected in the Blue screen:
PAGE_FAULT_IN_NONPAGED_AREA
 

Read other 2 answers
RELEVANCY SCORE 96.8

Blue Screen - Hangs On Xp Logo Screen - No Safe Mode

Hello There, I Would Really Appreciate Any Help.

As Above, I Am Pretty Sure This Has Happened To Other People.

I Installed A New Programme Which Was Downloaded From Bit Torrent(i Am Thinking Now That It Must've Contained A Virus).

Blue Screen - Memory Dump
Rebooted And Now It Just Hangs On Windows Xp Logo Screen.

Tried To Boot Using Safe Mode But No Joy.

Also Tried To Use The Restore Disks And The Xp Disk Itself But It Would Not Boot From Those.

What Do I Do Now? I Dont Want To Format The Drive And Loose All My Files.
 

A:Blue Screen - Hangs On Xp Logo Screen - No Safe Mode

If it was unable to boot from the restore disk or XP disk, that indicates that the BIOS Boot Optios are not set to allow it to boot from the CD before the Hard Drive.

Enter the Bios at boot-up time and correct this.
 

Read other 2 answers
RELEVANCY SCORE 96.4

Hi, 2 days ago I downloaded a windows update onto my packard bell netbook. When I try to restart my netbook it starts up as usual then says, continue with system resume and delete restoration data and proceed to system boot menu. When I press Continue with system resume, the BSOD appears. So, I restarted my netbook multiple times and then tried to access safe mode - the problem is, the blue screen of death appears before I get the option of putting it into safe mode.

If I've left anything out I'm sorry, I'm a major technophobe.

Please can anyone help me?

Thanks anyway!

G

Read other answers
RELEVANCY SCORE 95.2

I'm getting the blue screen of death a few seconds in to booting windows xp (32bit). It was working fine last night and i left it on to go into another room and when i came back the blue screen message had appeared and has done ever since. Stop code is : 0.0000008E

When i run in safe mode to code is 0.00000050 and i get the error message page_fault_in_nonpaged_area

All my uni work is on this computer so I really need to get it back! Any help would be really appreciated

Thanks

Clare
 

Read other answers
RELEVANCY SCORE 95.2

Im not really that great with computers so bare with me here. I recently cleaned my computer of a virus but I'm pretty sure it messed up some of my drivers because I got the blue screen of death. I got some kind of message saying which one it was and I was going to fix it but then I got the blue screen again, only this time I was unable to get back on my computer. I tried using safe mode but I got the screen yet again and my computer just restarted. If I could just get back on my computer I'm sure I could fix it, but I can't. I really have no clue what to do, please help. And again, I'm not that great with computers so please try to explain things simply. Thank you.

A:Blue Screen of Death, can't open in safe mode

Post the BSOD error message that you are receiving.

Do you have the Windows re-installation disc?

Read other 5 answers
RELEVANCY SCORE 95.2

I'm getting the blue screen of death a few seconds in to booting windows xp (32bit). It was working fine last night and i left it on to go into another room and when i came back the blue screen message had appeared and has done ever since. Stop code is : 0.0000008E

When i run in safe mode to code is 0.00000050 and i get the error message page_fault_in_nonpaged_area

All my uni work is on this computer so I really need to get it back! Any help would be really appreciated

Thanks

Clare
 

A:Blue screen of death help? Cannot start in safe mode

Go Here ----> "STOP 0x00000050" or "STOP 0x0000008e" and follow the step set out by MS.
 

Read other 3 answers
RELEVANCY SCORE 95.2

IntroI picked up a pretty nasty virus of some sort yesterday, and while I'm used to getting rid of spyware and malware, I've never encountered anything like this before, and I'm at a complete loss for what to do. Computer Specs I'm running Windows XP with SP3 on a 2.2 GHz Dell. Synopsis of the ProblemYesterday I was browsing through some websites when all of a sudden windows informed me that it was restarting itself. From that point forward as soon as I would boot up the computer and launch the internet connection and browser, the computer would start to freeze up. This is not the typical 'computer slowing down due to spyware' type deal though. Rather, the computer just freezes up and any programs that are running start becoming nonresponsive, although I can still move the mouse for some reason. Now, once it gets to this point where the programs have become nonresponsive but I can still move the mouse, if I click the screen a few times randomly then the computer totally locks up and the tower starts emitting a long beeping noise and the mouse stops moving, at which point I am forced to press the power button and turn it off.I realized that I had some sort of virus or trojan, and I tried to do some scans with the typical programs (Malwarebytes, TrendMicro, Spybot), but they would always either A) freeze up before completing the scan, or complete the scan without finding anything. I tried restarting in Safe Mode, but when I do this I get the blue screen of death almos... Read more

A:Virus Gives Me Blue Screen of Death When I Try Safe Mode

I was eventually able to find a workaround for my problem, and just in case anyone else ends up on this thread because they are trying to figure out how to fix a similar issue on their computer, this is what I did:

The breakthrough came when I saw a reference to a program on this forum called Flash Disinfect, by Subs, the same author of Combofix. For whatever reason this program was able to catch about 10 malware programs that were running on my computer and then remove them.

Prior to this point I was paralyzed because my computer would freeze up before I could complete any malware scans with other programs. I couldn't run a full scan of Malwarebytes, Spybot, Combofix, etc. I could hardly even run DDS and RootRepeal in order to generate the reports for this forum (it took me like 10 attempts). I couldn't even restart in safe mode.

However, once I ran the Flash Disinfect program for some reason my system started to stabilize, at least enough that I could then run Combofix. Combofix seems to have caught a rootkit, probably the one mentioned in the root repeal report above, as well as a number of other sketchy looking programs on my system. From that point forward it was just a matter of sweeping up the aftermath with full scans from Malwarebytes, SuperAntiSpyware, and Avira (all of which picked up different things).

At this point I'm still in the process of running additional scans and fully disinfecting that computer, so I'm still not even using it yet, but ... Read more

Read other 2 answers
RELEVANCY SCORE 94.4

OK, ill try and make this short and sweet. A week ago my computer's power supply went out. I got a new power supply and now having issues. When I startup my computer regularly, it gets to my desktop and within 30 seconds or so of completely booting up (random, sometimes not even that far) I get the blue screen error and it reboots. This cycle will go on forever.
 
I am however, able to F8 and go into system restore, etc and the computer will stay powered on there forever. In fact, I am writing this post while in Safe Mode with networking. 
 
I have run hijack this and attached is my results. Any help is greatly appreciated. Thank you

A:Blue Screen Death on startup, but fine in Safe Mode

Greetings and to BleepingComputer,
My name is xXToffeeXx, but feel free to call me Toffee if it is easier for you. I will be helping you with your malware problems.
 
A few points to cover before we start:
Do not run any tools without being instructed to as this makes my job much harder in trying to figure out what you have done.
Make sure to read my instructions fully before attempting a step.
If you have problems or questions with any of the steps, feel free to ask me. I will be happy to answer any questions you have.
Please follow the topic by clicking on the "Follow this topic" button, and make sure a tick is in the "receive notifications" and is set to "Instantly". Any replies should be made in this topic by clicking the "Reply to this topic" button.
Important information in my posts will often be in bold, make sure to take note of these.
I will attempt to reply as soon as possible, and normally within 24 hours of your reply. If this is not possible or I have a delay then I will let you know.
I will bump a topic after 3 days of no activity, and then will give you another 2 days to reply before a topic is closed. If you need more time than this please let me know.
Lets get going now
==========================
 
Hi 00bolt,
 
Run this program from safe mode:
 
Please download Farbar Recovery Scan Tool and save it to your Desktop.
 Note: You need to run the version compatible with your system. If you are not sure which version applies to your syste... Read more

Read other 3 answers
RELEVANCY SCORE 94.4

I'm on Windows Vista. I got the blue screen a few times. It rebooted, attempted system dump, repair, etc. I finally tried rebooting in safe mode. Nothing worked. I then used my brother's laptop, came to this (amazing, wonderful, saved my old computer in my college days!) site and tried to do some research before I posted with an inane question. I did this as suggested by a moderator:
Try this

1. Reboot the PC tapping F8

2. From the options select 'Last Known Good Configuration'NOT WORKING. Rebooting in safe mode won't even let me access the internet. It's been "identifying" the connection but I can't get online to run a Hijack This log or ANYTHING.

Any help, advice, etc. MUCH APPRECIATED!

A:Blue Screen of Death, Safe Mode won't even access Internet!

hi i think you may need to try a start up repair.however before that did you choose safe mode with networking.have you tried running sfc/scnw http://www.vistax64.com/tutorials/66...c-command.html or chkdsk http://maximumpcguides.com/windows-v...windows-vista/

Read other 1 answers
RELEVANCY SCORE 94.4

OK, ill try and make this short and sweet. A week ago my computer's power supply went out. I got a new power supply and now having issues. When I startup my computer regularly, it gets to my desktop and within 30 seconds or so of completely booting up (random, sometimes not even that far) I get the blue screen error and it reboots. This cycle will go on forever.
 
I am however, able to F8 and go into system restore, etc and the computer will stay powered on there forever. In fact, I am writing this post while in Safe Mode with networking.  But I am unable to actually run system restore. It will end up giving me an error no matter which system restore point I try and run.
 
anyone have any ideas? Really need to get this back up and running ASAP as I use it for work 

A:Blue Screen Death on startup, but fine in Safe Mode

Do a Clean Boot and see if this is related to a Service or Startup item.
 
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
Step 1
 
(1)  Click on the Start orb, then type msconfig.exe in the Search programs and files box.  
 
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.
 

 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
Step 2
 
(1)  Click on the General tab.   
 
(2)  Click the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 

 
Step 3
 
(1)  Click on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
 
(3)  Click Disable all, this will remove all of the check marks in the Services list, then click on Apply, then OK.  Click on Restart in... Read more

Read other 13 answers
RELEVANCY SCORE 94.4

I recently got the winhost.exe virus on my laptop. Booting to windows was working fine it loads into windows and ran fine except some programs were running slow. But this virus has disabled my virus protection programs and does not allow me to run any .exe files saying that "the file is not a valid win32 file". It prohibits or does not allow me to go to a different restore point and most importantly run in safe mode. I get a blue screen of death saying the computer has an error, virus or hard drive problem and shuts down when I tried to run in safe mode using the <f8> key.

In order to run in safemode some other technitian told me to 1) go run prompt 2) type msconfig 3) select the middle tab on top 4)check on safe boot box 5) click apply 6) restart. Hoping this would bypass the virus and go into safemode this is what I did.

Now I can not start the computer because every time it loads windows the system wants to go into safemode which the virus will not allow.

Please help me reconfig my windows so it starts again.

I have tried all the options on the boot option screen when pressing <f8> and none worked. Is there a way to load windows again without reinstalling?
 

A:windows gives blue screen of death trying to start in safe mode

Welcome to TSG....

Do you have the recovery disk set for this Dell computer?
 

Read other 2 answers
RELEVANCY SCORE 94.4

Hi.  My wife has a Windows vista, SP2 32bit computer which has been sluggish for months - sometimes really bad, other times just a nuissance.
 
Yesterday I was trying to install Catalyst AMD suite for my video card, and teh installation got partway through and said installation failed.
 
The installer wouldn't let me click it closed, and CTL ALT DEL didn't bring me to windows manager, so I had to do a hard shutdown with the powerbutton, which is often the only way to shut that computer.
 
Following that, I've gotten several blue screens of death. 
I took out the hard drive and transferred all the important data to this computer.
 
Found the old Windows Vista disks and thought I'd do a fresh install since the system had been having problems anyway.  Was able to boot into safemode - but computer then shuts down fairly quickly (within 5-60 seconds or so) and this is now happening every time.
 
The fan is running and doesn't feel particularly hot in case, though happy to check temp if someone could tell me how - that is, if I can boot into safe mode with network connection - and didn't shut down before download /; instsall of software finished.
 
Any advice would be much appreciated.  (Note - I had also scanned the hard drive to see if it had a problem, and on 3 separate occasions, the computer powered itself down part way through the test (though everything had passed up till that point).  I scanned the hard drive when it wa... Read more

A:Blue screen of death - and spontaneous shut down even in safe mode

Im not an expert but have you scanned for viruses, malware, trojans

Read other 6 answers
RELEVANCY SCORE 94.4

Thank you so much for your help.  I've gone through this site before and have been so happy with you all.  I have a blue screen of death on my computer using Windows XP.  I've tried to push F8 and start in safe modes multiple times but nothing works.  I saved Vipre Rescue to a flash drive and to a DVD but cannot get either to load. Please help me.  I have time sensitive things on this computer and need to recover.  

A:Blue Screen of death-can't start in safe mode, Windows XP

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/561489 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

Read other 2 answers
RELEVANCY SCORE 93.2

Hello, Im running:
-Notebook Pc
-amd turion x2 dual-core mobile processor rm-72 (2.1ghz, 1mb L2 cache)
-webcam
-250gb (5400rpm) Hard Drive
-1204 mb ddr2 sdram (1 Dimm)
-LightScribe Super Multi 8x dvd+rw with double layer support
-ATI Radeon HD 3200 graphics with shared graphics memory
-802.11 b/g WLAN
-5-in-1 digital media reader
-6-Cell Lithium-Ion Battery

Problem:
Every time in turn on my computer a blue screen shows up for a few seconds real quick at start up, then it restarts the computer and does it again,I tried going to safe mode but same thing happens as well ,I tried pressing F8 for advance startup options but they did not help as well,Therefore i cannot repair my computer on safe mode because the blue screen shows up all the time... i tried checking diagnosis check for, Disk check, Start up check etc..
please help im really desperate on getting my files back...

Additional:
I tried inserting the OS cd to repair it, but once done loading it restarts the computer and goes back to the same loop again with the blue screen..., Im also using a laptop so it would be hard to change the different parts of the hardware pls help I would be very happy if you can find a solution for this problem
 

A:Solved: Blue Screen Of Death Wont let me access safe mode

Read other 8 answers
RELEVANCY SCORE 92.4

The machine is a Dell Optiplex 210L. I know the hardware is fine because I put the drive inside another of the exact model and it did the same thing. I have no idea what the history is of the machine is- it's my friend's and she's not tech savvy.STOP 0x0000007E (0xC0000005, 0x80A07CEI, 0XF8956C30, 0xF895692C)
ntoskrnl.exe - Address 80A07CE0 base at 80A01000, DateStamp 539d7a75

A:Blue Screen Of Death: Stop 0x0000007e ntoskrnl.exe (cannot access safe mode)

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

Read other 1 answers
RELEVANCY SCORE 92.4

my problem has been getting worse over the past few days. I am usually very good at removing this stuff but for some reason this one is giving me trouble. I have run malwarebytes and does not pick up anything. when i go to IE and search on an engine, the results i click on send me to other pages. i cannot get into safe mode, give me the blue screen of death. now other programs are not letting me in, outlook etc... please help!! DDS (Ver_09-12-01.01) - NTFSx86 Run by denhom at 9:37:00.81 on Fri 01/22/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2729 [GMT -5:00]AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\Program Files\LogMeIn\x86\RaMaint.exeC:\Program Files\LogMeIn\x86\LogMeIn.exeC:\Program Files\LogMeIn\x86\LMIGuardian.exeC:\Program Files\Symantec AntiVirus... Read more

A:Infected with somthing, browser redirecting, cant get into safe mode, blue screen of death

anyone?anyone?===========Hello While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of th... Read more

Read other 13 answers
RELEVANCY SCORE 90.4

Hi, this has happened on 2 computers, after playing a game or just going for a quick chat onto a game's linked server.

The first computer is a HP m8247c with legit Vista. I wanted to give you a link for the specs, (sorry, I'm writing this on my cellphone, and I can't select and copy the specs from the hp.ca site). As a newbie, I am not allowed to give you the link, but it's easy to find, although I don't think it's necessary to have the computer's specs to be able to envision the problem. The second computer is an e-machine, built up a couple of years ago and running on legal XP.

My 13 years old son used to play an online game, Teeworlds, a couple of times per week. Our home computer operates on Windows Vista, with Avira Antivir for the security.

The last time he played that game was the last time the computer worked. I tried to ask him what had happened, but he couldn't tell me. Then, a similar thing happened with a second computer... That refreshed his memory. For what he remembers now, the next time he turned our computer on, he clicked on the Teeworlds icon, clicked run, then a blue screen appeared with lots of writing on it about memory transferring to hard disk and a lot of numbers at the bottom of the screen. He then force closed it by pushing on the power button. At the next restarting, he couldn't get further than the HP home screen, not able to get into Windows, and then the screen turned black, with only the ... Read more

A:Black screen (of death?) on 2 computers, no way to boot in safe mode

Are you able to boot from a CD?
 

Read other 6 answers
RELEVANCY SCORE 89.2

I picked up another Google redirect virus, so I went into SafeMode to run some of the programs recommended in this forum. Now I cannot run Safe Mode or boot up at all.

Anytime I try to boot XP, I receive the Blue Screen of Death and a STOP: 0x0000007E message.

What I've done so far:

I've gone into BIOS setup and tried to disable caching or shadowing (as suggested in the error message), but there's no option to do so. I've also entered Recovery Console, did chkdsk /r. Problem persists after scan.

XP came preloaded and I do not have any disks! I do however have a USB drive and access to another PC, so fortunately I can download whatever I need. I also know how to boot from the USB. I am on a friend's mini that does not have a CD ROM, so burning any files to a CD is not an option!

Any assistance is greatly appreciated!

A:XP cannot boot in any mode, persistent blue screen of death

Hello,can you run HJT/DDS fro there?Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.Let me know if it went OK.

Read other 4 answers
RELEVANCY SCORE 88.8

HI,

I have a black screen problem after I run chkdsk with my Win7 drive. So far I've managed to work around the problem by disabling auto chkdsk on my drive. How do I fix this permanently?

Specs are below. Here is what I've done to help correct the problem:

1) Run Trend Micro online scan found one virus and 5 trojans. Fixed
2) Updated the video drives of my Nvidia 9500 GT video card
3) Lowered screen resolution in screen
4) Raised Refresh rate in Monitor.
5) Disconnected and reconnected VGA monitor
6) Changed cluster size
7) Scanned for bad clusters
8) Downloaded and ran black screen shell ext fix
9) Created a New profile and booted into it
10) I am unable to run sfc /scannow
I can boot into safe mode fine.

After I get Black Screen, I can go back to the original state with Norton ghost 15.

Here are my specs

Desktop:
Drive C: W7 Home Premium 80GB NTFS (IDE)
Drive D: WinXP Pro sp2 80GB NTFS (IDE)
Drive E : Storage 80gb (IDE) -2nd half of Drive &quot;D&quot;
Drive F&amp;G DVDRs

Seagate 400GB Sata Storage 2 Partitions
Seagate 400GB USB Storage 2 Partitions (external)
Phenom II 5500 (3.2ghz) CPU
4GB DDR3 Ram
Nvidia 9500GT PCIE 1GB video card
Creative 128bit sound card
ASROCK M3A770DE Mobo
Earthlink DSL 6000bps
Floppy drive, 56K dialup, Optical Mouse, Keyboard, 21" CRT
 

A:Solved: Black Screen of Death with Cursor after chkdsk, can boot into safe mode

Read other 14 answers
RELEVANCY SCORE 87.2

I am trying to help my mom with her laptop.  She has an Acer with a 1.6 ghz Intel Celron processor, 1.6 g of ram, Windows XP Professional service pack 3.  When attempting to boot the computer we get a blue screen that says:
A problem has been detected and windows has been shut down to prevent damage to your computer.
PAGE_FAULT_IN_NONPAGED_AREA
Technical information:
Stop: 0x00000050 (0xF0E50100, 0x00000000, 0x805393c2, 0x00000000)
 
She has been experiencing this problem for a couple of months, but this is the first time that I have been able to visit.  I tried to use System Restore to the earliest date available (August), and it reported that the system was restored, but we still get the blue screen.

A:Blue screen - can only boot in Safe mode

Have you tried using the Windows XP Disk to "Repair" her setup ?

Read other 3 answers
RELEVANCY SCORE 87.2

I was just tried turning on my computer and I got the blue screen:

STOP: c0000218 {Registry File Failure}
\SystemRoot\System32\Config\SOFTWARE
or its log or alternate
It is corrupt, absent, or not writable.

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.

I tried booting it on safe mode and I still got the same thing. Recently I donwloaded a registry cleaner called registry doctor, and I downloaded some movies on limewire. What can I do to fix this?
 

A:Blue screen, won't boot even on safe mode

Read other 6 answers
RELEVANCY SCORE 87.2

Hello, I had some problems with my computer that lead me to have to boot in safe mode F8 wasn't working so I changed the boot in system configuration to boot in safe mode minimal. Restarted went to boot in safe mode and it blue screened. Now I'm stuck with boot to safe mode blue screen loop. Is there anyway to change it back to boot windows normally?

Also there is no way I can see what the blue screen says as its gone in a blink of the eye.

I'm on windows 7 ultimate.

Thanks

A:Blue Screen In Safe Mode Boot

Update: got the blue screen error code by video taping the boot
stop: c000021a fatal system error 0x00000000 oxcoooo428 oxooo1
is what i can make out

Read other 7 answers
RELEVANCY SCORE 87.2

I am having a similar issue. I am able to get a command prompt open and run chkdsk /r and it ends with the same error. I imagine nytenurse may have used the same method. When I try to boot, normally or in safe mode, I get a blue screen with STOP: 0x00000123. This happens every time I attempt to boot.

Any idea?
 

A:boot, normally or in safe mode, I get a blue screen

Read other 6 answers
RELEVANCY SCORE 87.2

I am a computer novice and when I try and startup my computer, I get a Blue Screen which flashes briefly so I can read what it says. If I press F8 it allows me to get into safe mode with networking. The computer which is windows xp occasionally lets me reboot in regular mode but very seldom and it will usually go haywire for some reason in regular mode and shutdown when this happens. Where do I start to remedy this problem? Thanks for all responses in advance.
 

Read other answers
RELEVANCY SCORE 87.2

We have the adware trojan that everyone is talking about. So we were trying to open up in safe mode and got the blue screen that says umnountable_Boot _Volume and now we get it in normal mode too.
Any suggestions?
Thanks,
Dan and Kara
 

Read other answers
RELEVANCY SCORE 87.2

Shut computer off and when turning back on it launches to blue screen with session 1 initialization failed. Can not launch into Safe mode. Can not refresh, restart, or restore pc. Automatic repair fails. Can not go back to previous build.

OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: AMD FX-4100 @ 1.60GHz
Processor Count: 4
RAM: 16310 Mb
Graphics Card: AMD Radeon HD 7700, 1gb
Hard Drives: C: 2tb
 

Read other answers
RELEVANCY SCORE 86

Here's the story:
---Computer running windows XP got a virus.
---Was going to run a program that needed to run in Safe Mode
---When I booted in safe mode I got a blue screen
---I (stupidly) changed the settings so that the computer automatically booted into safe mode thinking that would change something.

Now I can't boot into windows! The computer automatically boots to safe mode and I always get a blue screen (error: 0X0000007b, 0Xf7c7B524, 0XC0000034, lots of 0's)

Question: How do I change my settings to NOT automatically boot to safe mode without accessing windows! I can't get back to MSCONFIG and know no other way to turn off the automatic safe-mode boot option.

Ughhhhh, I wish I hadn't done that! Please help me!

A:blue screen safe mode boot loop!

Quote:





Originally Posted by lost42


How do I change my settings to NOT automatically boot to safe mode without accessing windows!




If you have a Windows XP installation disk, and wish to use the Recovery Console, see the following link ... (near the bottom of the page)
Problems that can occur by forcing Safe Mode using the System Configuration Utility
http://www.bleepingcomputer.com/tuto...force_safemode

Otherwise, use a LIVE CD ...
Download Puppy Linux (105MB)
http://www.puppylinux.org/

When you have Puppy Linux burned to a CD, boot from the CD.
Load Puppy Linux into memory and use as a LIVE CD operating system: Do not install.
Navigate to C:\Boot.ini
Open the file: It is simply a text file, so use a text editor within Puppy Linux to open the file.
Delete the following switch: /safeboot:minimal
Save the file and close it.
Exit Puppy Linux and remove the CD.

Start your Windows system normally.

(If in any doubt, copy the content of the boot.ini file and post it here.)

Read other 19 answers
RELEVANCY SCORE 86

A friend of mine said they were having computer trouble so I went over to take a look late last night and saw they have a blue screen error message:

STOP: 0x0000007E (0xC0000005, 0x000042CA, 0xF89EF548, 0xF89EF244)

I tried booting with last known good configuration...didn't work

Then I tried booting in safe mode...didn't boot

I was going to use an XP CD to boot up recovery console but Dell didn't send them an XP CD.

They indicated to me that before the blue screen error they were being inundated with pop-ups and their computer was running very slowly, thus indicating they have a virus/malware infection. Apparently they didn't respond and try to stop the infection before it became worse as they seemed to have let it to go for some time. Unfortunately, I don't yet know what viruses/malware are present and how serious that problem is since I haven't been able to boot windows yet, but I think the two problems are likely related.

They are running XP SP3...although I am not 100% sure it is SP3.
2.8 Ghz Pentium 4
512 RAM
80 GB HD

I am going to go back to their house tomorrow night and run recovery console from my XP disc and run the following:
chkdsk /r
fixboot
fixmbr

Their house is far from me so I would rather fix their computer while I am there next time. So my question is, what else should I do to get windows to boot normally? What should I do if the tasks I have listed above fail to eliminate the blue screen error? Once I have booted windows... Read more

A:Blue Screen Error-won't boot in safe mode

HelloWe will have to create a small 'fix CD' to solve this problem.Please download RC.ISO and save it somewhere you can find it.Also download MagicISO and install it.Start MagicISO. You should see a window informing you about the full version of MagicISO.In the bottom right select Try It! and the program will open.Click on File and then on Open and navigate to the RC.ISO file you downloaded. Select it, and click Open.First, we'll need to add a clean version of userinit.exe to the current RC.ISOIn the upper right pane, double click on the i386 folder.Right click in the upper right pane and select Add Files...Navigate to C:\Windows\System32 and select userinit.exeThen click Open to add userinit.exe to the CD image.Click File and select Save As...Name the file RCplus and save it somewhere you can find it.Next, we'll need to burn the newly created image to a disk that we can use to fix the problem.Put a blank CD-R disk in your CD burner and close the tray. If an AutoPlay window opens, close it.Click on Tools and select Burn CD/DVD with ISO.... A window will appear.Click on the little folder to the right of CD/DVD Image File then navigate to the newly created RCplus.iso Image file and click Open.In the CD/DVD Writing Speed drop-down menu choose the 8X setting.Under Format make sure that Mode 1 is selected.And finally, click on the Burn it! button to burn RCplus.iso to disk.Once the disk is burned, put it in the machine you want to fix and restart ... Read more

Read other 3 answers
RELEVANCY SCORE 86

I receive a message- unmountable_Boot_Volume and have a blue screen-- Tech info: Stop: 0X000000EP, 0XC0000006,0X00000000,0X00000000. I tried to go to safe mode but the blue screen comes up- The message tells me to go to safe mode and disable caching or shadowing in the bios- But F8 will not work
I ran IDE Disk tests with f12 on reboot- system passsed but i had three error blocks on Read test --Msg- 0F00:0244-- block 6317014, 106919080, 145862149
Verify test- Msg-0F00:1A44 and the same blocks failed

Any Ideas?
 

A:Solved: Blue screen and can't boot to safe mode

Read other 12 answers
RELEVANCY SCORE 86

My XP sp3 installation seems to work fine when booted normally, but I get a blue error screen when trying to go into Safe Mode. During the boot, I'll see some drivers load, and then blue screen appears. I know how valuable Safe Mode is, so I'd like to get this fixed.

The error is Bad_Pool_Caller and the stop code is 0x000000c2 (0x00000007, 0x00000cd4, 0x00000000, 0x0000034). The last time I used Safe Mode was several weeks ago when I couldn't get an HDMI Audio Driver to install in Normal Mode, but it would install in Safe Mode, but I don't really know if this is when my problem started. I googled this problem and read that it's usually caused by a bad driver or software, but not much info on how to identify the bad item. And yes, I uninstalled that HDMI driver but it didn't fix the problem. I've been building my own computers for some years now but have never run into something like this. Any advice would be appreciated.
 

A:Solved: Blue screen only in Safe Mode Boot

Read other 13 answers
RELEVANCY SCORE 86

Hi

My PC blue screens with c000021a FATAL SYSTEM ERROR at boot. I boot any further than that.

I've tried booting with last known working config, same error occurs. My PC won't boot to safe mode, just get a list of files and nothing happens.

It was recomended to me to do a Windows XP repair but the screens described to me don't appear.

I can boot to the CD, then I can select enter to set up windows and get to the next page to accept the windows licence agreeement. But the next screen on I see is something to do with selecting a partition, rather than the screen I was told I would see.

Any ideas?

Cheers Neil
 

A:Blue screen, can't boot to windows or safe mode

This can be a sign of a malware infection, is suggest making a bootable AV CD, boot from it and scan the entire hard drive.

http://www.techmixer.com/free-bootable-antivirus-rescue-cds-download-list/

After removing any malware you may have, see if it will boot, if no joy, you may have to do a repair installation of XP.

.
 

Read other 2 answers
RELEVANCY SCORE 86

Hello, I have come across the internet's finest here. My internet started redirecting me to strange webpages automatically a couple days ago and I was thrown off, so I downloaded adaware from the lavasoft.com webpage. When I restarted, my computer went haywire and I got a blue screen that would shut down my pc and then reboot. At the reboot, I have tried multiple times to run as normal, but safe mode will only work (otherwise I get just the blue screen forcing me to restart).

Unfortunately, McAfee won't remove the trojans, malware, or w/e I screwed up. It detects multiple issues, but won't remove or quarantine them. I found the log to say "generic!atr" and "fakealert.h". I really don't know much more to say other than I would really appreciate it, and would love donating to this cause if I can get a fix! Thank you!





DDS (Ver_09-02-01.01) - NTFSx86 NETWORK
Run by Scott at 6:58:12.35 on Tue 02/24/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_11
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.3060.2211 [GMT -6:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Wind... Read more

A:Fakealert.h and blue screen, only boot in safe mode

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please visit this webpage for download links, and instructions for running ComboFix:

http://www.bleepingcomputer.com/comb...o-use-combofix

* Ensure you have disabled all antivirus and antimalware programs so they do not interfere with the running of ComboFix.

Get help here

Please post the C:\ComboFix.txt in your next reply for further review.

------------------------------------------------------

Read other 2 answers
RELEVANCY SCORE 86

Just this afternoon as I started up my computer I started getting this problem. The blue screen constantly appears unless I boot in safe mode. I tried scanning my computer with avg and malwarebytes but both came up with no infections so I need to come here for help.

I saw that most people who posted a similar problem were then told to download blue screen view and post the results and I have already done that.

==================================================
Dump File : Mini052110-01.dmp
Crash Time : 21-May-10 21:22:05
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbfb18f19
Parameter 3 : 0xa6bd9ba4
Parameter 4 : 0x00000000
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+142f19
File Description : NVIDIA Compatible Windows 2000 Display driver, Version 82.68
Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 82.68
Company : NVIDIA Corporation
File Version : 6.14.10.8268
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini052110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

I hope I did everything right and didn't miss anything. If there is any other info needed please ask, thanks in advance.

A:Blue Screen error can only boot in safe mode

Hi . The file mentioned (nv4_disp.dll) is an nVidia video driver file.I would simply uninstall the current video drivers (using Device Manager in safe mode) and then reboot.A more elaborate purported solution: EHow Solution.Louis

Read other 18 answers
RELEVANCY SCORE 86

Hello,

I Need Help! My laptop won't boot up. In the middle of booting, a blue screen will flash (can't even read the message because it flashes so fast), then it will take me to a black and white screen with options to choose Safe Mode, Last Known Good Config and other options. Whichever I choose, windows will start booting but process will just be the same, blue screen flashes and will take me back to option screen. I was tempted to stick in my system restore disk but I'm afraid, will I lose all my data if I do that? Please help me. Maybe you have other idea to get my computer up and running without losing anything. I would really appreciate your help. Thanks!

Jae
 

A:Won't Boot Up Even On Safe Mode (Flashing Blue Screen)

Read other 7 answers
RELEVANCY SCORE 86

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

Read other 4 answers
RELEVANCY SCORE 85.6

On my computer, for about a little bit over a week now, I've been getting the blue screen that automatically restarts the computer. The blue screen text goes by so fast I can't even read it. I found out online that it was the SmitFraud, so I checked out the guide and downloaded the SmitFraudFix.exe. When I ran it in safe mode, it started working, but then it disappeared and all of my icons and everything on safe mode disappeared. The safe mode screen became a black screen with the words safe mode in the four corners, and I think there was the computer type or something on the top center of the screen. I couldn't run the fix properly in safe mode because after I tried running the fix, safe mode is not useable anymore.
What I tried to do was let my malwarebytes and my anti virus try to detect it, but they couldn't find it. I was thinking of system restoring my computer back 2 weeks, but I also couldn't find the restore points( as there weren't any). What can I do to get rid of the problem? It's really annoying.

A:Smit Fraud/Blue Screen of Death problem and safe mode startup problem

Hi there

Before we start I need you to provide me some pieces of information:

1. Which is the version of your Operation System?

2. Do you have the installation CD of the Operating System?

3. Is Normal Mode completely inaccessible?

4. Do you have a clean computer on which you can download tools in order to be able to transfer them to the infected computer?

Elle

Read other 1 answers
RELEVANCY SCORE 85.2

Problem: when restarting a Compaq Presario CQ61-411WM, the first thing you see after red Compaq logo screen is:
Windows Error Recovery:
and options of

Launch startup repair (recommended)
Start Windows normally

After choosing either option, here is what happens:
Starting Windows
Windows is loading files
the blue windows logo background screen begins to load with arrow and active circle,
another window tries to pop up then goes away (about 1/2 the size of the screen),
then the screen stays on the windows logo background screen with the cursor arrow actively moving when moving the mouse.

We have tried multiple forums on fix options, using either options of F8 to try to enter into safe mode, or resolve, or restart as last safe (or similar verbiage) results the same.
 

A:Start up blue screen with arrow, can't boot safe mode

hi,if you have windows 7 install disc or you created a repair disc then set BIOS to boot from the DVD rom drive,pop in your disc exit BIOS saving settings.when the pc starts watch for the "press any key to boot from dvd" loading files will appear on screen.select language/keyboard settings on next screen,on the following screen click on the "repair your computer" line which will take you to the System recovery options,DO NOT CLICK ON INSTALL NOW. next screen System rcovery options will search your hard drive and insllation,next select the windows 7 installation to perform the startup repair on and click on next.on this screen click on the Startup Repair line.
The Startup Repair tool will now search for problems with files that are important to the proper functioning of Windows 7.

If Startup Repair finds a problem with an important operating system file, the tool may suggest a solution of some kind that you have to confirm or may solve the problem automatically.

Whatever happens, follow the prompts as necessary and accept any changes suggested by Startup Repair.

Important Note:

If you want the Startup Repair to work properly, you must remove any flash drives or other USB storage devices, like external hard drives, from your computer before running the tool. Due to the way some computers report the storage space on USB connected drives, the Windows 7 Startup Repair may incorrectly report that it found no problems when in fact there may actually be an iss... Read more

Read other 2 answers
RELEVANCY SCORE 85.2

Hi,

I am new to this forum but I was hoping someone might have some helpful advice.

I have a friend who gave me her laptop because she said she kept getting a blue screen error message. After starting it up the first time I suspected it might have some viruses because it was running extremely slow with long lag times when starting applications like IE.

(I don't quite know the specs on her laptop other than it is a Toshiba running XP Home (SP2 I think) with a Pentium 4. Her laptop in running PC-cillin 11 with expired virus definitions)

My first inclination was to try and see if I could find the viruses, so I went to cnet and downloaded Malwarebytes and started a scan. As the scan progressed the computer became increasingly slow. The scan found 186 infected items and then before it could be completed the Blue Screen appeared indicating a memory dump. I tried rebooting in Safe Mode w/Networking and re-initiated the scan. This time a payed more attention and most of the viruses or malware seemed to appear when it began scanning the System 32 folder. Before it could finish scanning the folder it got the same blue screen message after becoming very sluggish (scanning almost one file at a time). I thought the registry might be very corrupted so I tried to do a system restore after restarting but the blue screen appeared before the system restore could be completed.

I tried rebooting in Safe Mode only in order to try and scan only the System32 folder and at least rem... Read more

A:Blue Screen Memory Dump - Can't boot in Safe Mode

The BSOD and viruses just might be a coincidence.Now if I try to boot in Safe Mode it loads the drivers and then just keeps processing without moving on to the welcome screen.Does it stop at a specific driver?

Read other 1 answers
RELEVANCY SCORE 85.2

from another thread i read to download the service pack 4 for my windows 2000 pc.....i downloaded it and attempted to load it into my harddrive......there was some error on my pc so the entire service pack would not load at all but it was still on my computer sitting there. i looked and tryed to delete it since it was unusable....it told me that my computer might not run properly if i deleted it.....but since it never really was loaded onto m hardrive correctly i did not think it could do much damage....i deleted it....i logged off my computer.....a few hours later i came home and turned my computer on....within about 15 seconds of turning it on a blue screen popped up saying it could not find the source or the entry to the computer?? ...bottom line is that it would not boot correctly at all. i attempted many times yet the same thing happened. it also prompted to boot in safe mode. i did that but the blue screen popped up again. i am typing this on back-up computer that we have. i was wondering if anybody knows what i can to with my computer to fix it or get it fixed professionally which is a strong option. But I was wondering to see if there was anything that I could do before bringing it to a computer pro.i am fairly advanced with computers but this boggles my mind and I do not know what to do. if anyone knows anything to help me it would help alot.....thanks...
 

A:Blue screen before boot...won't start in safe mode or anything..nothing works.HELP!

Read other 11 answers