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Internet Explorer Crashing on Startup. Windows 10 LTSB 2016- How to Enable Logging?

Q: Internet Explorer Crashing on Startup. Windows 10 LTSB 2016- How to Enable Logging?

I'm working with Windows 10 LTSB 2016
The issue I'm having is the IE keeps crashing at startup. IE will go to not responding and will ultimately exit with no errors in the application event log. I cannot get it to open a single time.

I'm interested in how to enable logging to see if I can figure out what the issue it. So far we have tried starting IE safe mode and it didn't help.

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Preferred Solution: Internet Explorer Crashing on Startup. Windows 10 LTSB 2016- How to Enable Logging?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Please see the title - two parts, but this is my only question.   I do not need help resetting IE, or troubleshooting IE - I want to enable IE event logging, and I am looking for a step by step guide to doing this.  It seems as though I have
it enabled, but the log has zero entries.

This thread has the same question, and some genius marked it answered, although it should be pretty obvious to anyone with the ability to read and comprehend written English language that the question was not answered, and in fact, the person who asked the
question was completely ignored after the initial answer (which I do not for a minute believe was even close to the right answer):  https://social.technet.microsoft.com/Forums/ie/en-US/bfecbfd3-ffc8-4279-a006-64a1cd248621/can-we-get-windows-event-logging-with-internet-explorer-10-and-windows-8?forum=ieitprocurrentver
If you look, you will see that the log exists in Windows 10, and at least on the machine I am on, the properties say enabled (although that is greyed out and cannot be altered).    The way I see it there are a couple of possibilities here:
1)  Logging is a relic that doesn't actually work and for whatever reason was never removed from the code tree.
2)  Logging is not enabled despite what the properties sheet says.
3)  Logging is enabled, but I have no way to verify it because it will not log any events.
Please help me (and a bunch of other poor souls who have asked this... Read more

A:How do you enable event logging for Internet Explorer in Windows 10, and how can I verify that it is enabled?

Hi Harry,
Please see the Event Viewer How to documentation here -
To use event viewer you need to have a pro or enterprise edition of windows and an administrators account on your computer. If you are using a work computer consult with your company's IT staff.
Start>Control Panel>Administrative tools>Event Viewer
Windows logs>Appliction
will list any iexplore.exe application error logs.... I think it depends on your computer settings for sending feedback to Microsoft, whether or not error logs are automatically generated and sent back to Microsoft.
If you have no entries in that list for IE then it has not had any application errors. There also should be listings for other programs there apart from IE....
For help with using Event Viewer please see the documentation link above.
Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to
raise a question, it's highly recommended you head on over to http://answers.microsoft.com/en-us

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And now I have a watermark on the most right bottom side of the screen that says: "Windows License valid for 90 days".
What that means? Why did I get this watermark? Will Windows become invalid, locked and unusable in 90 days? If yes then why? I got it for free. What should I do to remove this watermark and make sure that I have this Windows forever?

A:I have just installed Windows 10 Enterprise 2016 LTSB Evaluation

Uhh...gee...Erez: think about what evaluation means. Try it for a while and if you like it, BUY a real copy. When the timeline runs out, you may be able to rearm (restart the 90-day clock) as many as three more times. But after that, you must uninstall, then reinstall to start another evaluation. It's illegal to convert an evaluation copy into a permanent copy, because it violates Microsoft's licensing terms. 'Nuff said.

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Just downloaded the newest HP Image containing Windows 10 Enterprise LTSB 2016 for our HP t630 Thin Clients and tried to install the cumulative Windows Update April 2017 KB4015217: 1. Disabled write filter2. Set windows update service to manual startup3. Run installer for KB4015217 with success4. Rebooted Thin Client to complete update installation. When booting up, Windows Update installation screen runs successfull up to 99%, then displays: we couldn't complete the updates, undoing changes. Eventlog shows error code 0x800F0922 Tried installing previous cumulative update KB4016635 with the same results. Never had this problem with Windows 10 Enterprise LTSB 2015. Anyone out there with the same problems or any ideas fixing this error?

A:Windows 10 Enterprise LTSB 2016: Installing Windows Updates ...

It might be too big while unpacking in the temporary folders in the Ramdrive.Try to change the size of the HP RamDisk under the Control Panel (or if not enough to change the TEMP Paths).After the successful installation it is recommended to change the RamDisk back to it's default value.

I am an HP Employee.My opinions are my own and do not express those of HP.**Click the Thumps Up Button on the right to say Thanks**

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ok so ive been having issues with spyware and adware over the last couple of days.
i use internet exporer and google chrome at times. and in chrome i am getting a bunch of background advertisements..
well i downloaded and ran adware cleaner to try from a google search ran it it showed this coupon addon.
used the tool to delete it restarted the machine now internet explorer wont even run icrashes before it starts..

ie 11
windows 7 sp1
i7 2600k
16 gigs of memory

A:Internet Explorer issues Crashing on startup

Is this the utility you used off google search ?
Review Jacee’s instructions to run Adwcleaner here on post#7,
Ignore the title of the thread,
Or download it from bleepingcomputer.com
Screen shot of the download button to use for Adwcleaner

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Buen dia, estamso configurando nuestro sistemas en web nos están pidiendo reinstalar IE11 en WS2016, el problema es que no encontramos donde puede estar esta opción y en internet no hay información al respecto........

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Hi, i am new at this, so bear with me lol

We have just moved our XP computer into the living room, and connected it to a 58kb dial-up connection. We installed AVG 8 and everything was running fine

Now we've installed Windows Live OneCare Family safety on the machine so we can monitor my borther and sisters internet usage.

Now, the computer runs extremely slowely, Windows Explorer continually crashes, meaning we have great difficulty opening My Documents, and My Computer or anything that requires Explorer to open

As well as this, now the internet is majorly slow... even for bloomin dial-up, we used to get at least 9kbps, but now its shot down to between 2.5 and 1.5 kbps

AVG is now continuously scanning... even outside of scheduled scans, and constantly wants to update :S

And finally, i have now noticed that small files i dont use very frequently have begun to dissapear from the system!!! music files, images, word docs etc.

We have tried defragging it, scandisk, using AdAware SE Personal 2005, AVG Scans, and they all come up with negligeable results.

As well as this, now the pc wont install files for Trend Micro Online scans to run... so we cant even work it out that way :S

I have a suspicion this could be something to do with OneCare, or Multiple Viruses in the system that have somehow hidden themselves from AVG



This sounds like a virus, have you tried running a hijackthis log?

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Hey guys, one of my friends is currently expirencing issues with their HP desktop computer. It's a "HP Compaq" I can't list any of the specs or anything of that nature because of the issue that we are encountering.

The issue is that when I start the computer up Windows explorer immediately crashes, a black "wallpaper" is all that can be seen along with a window that reads, "Windows explorer has stopped working." Giving me the options to close the program or check for a solution online. I can't connect to the internet because of the explorer not working.

When I open CTRL+ALT+DEL I can open the task manager, etc. If I try to run explorer.exe I just get the same window.

Here's the problem details:

Program Signature: Problem Even Name: APPCRASH
Application Name: Explorer.exe
application version: 6.1.7601.1756

If I need to write out the rest of it I gladly will, it's a long list.

I started windows in safe mode and the explorer does indeed start - but not while starting normally. While in safe mode I did do a virus/malaware scan and it found nothing.

A:Windows explorer crashing on startup

Could really use some help on this.

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Hi, My windows Explorer is crashing on startup and i get a "windows don't send error". After clicking don't send a personalized settings error pops up and after which explorer restarts.
here's a screenshot:
additional information: I did recover from a corrupt user account in which I had to make a new user account. I also had a question mark on a user when you click on any folder > security tab,but I resolved that. Im using winxp sp3.

any help would be appreciated !!!!!!

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Hi. I am using Windows XP Pro SP3. I googled for some theme modifications and came up to downloading a software called CustoPack Tools. I've downloaded and installed their provided themes and it worked out just fine. But when suddenly when I rebooted my machine, the "Restore Active Desktop" error occured, repeatedly. It's like my desktop was there for a second, and then the next second, it was gone and the "Restore Active Desktop" error was there again, and so on. My Start Menu and Taskbar was acting the same manner, and I can't even explore My Computer, Control Panel and My Documents. When I click My Computer, it will run but after a second, it will close. So as My Documents and Control Panel. I've googled for solutions and knew that there was something wrong about explorer.exe. I checked Task Manager --> Processes to check that explorer.exe was there. It is there, but it disappears repeatedly. It's like, it is running, then suddenly crashes, and then runs again, and then crashes and then runs again. I terminate that process. My wallpaper was there but not my icons, taskbar and Start Menu. When I rerun it, it goes back to the same situation. I have a suspicion that the DLL modifications of the themes I've installed was responsible for this. But I don't have any proof for that. I've tried many solutions given at many forums I visited but none of them worked. I was wondering if I should perform a repair install of my OS, or full installation of it. But m... Read more

A:My Windows Explorer keeps crashing after startup.

Have you tried restoring your computer to a earlier date ( before the CustoPack Tools install). You can also try SFC /scannow from the cmd prompt, however if the computer doesn't have a restore partition, or the i386 folder from a XP CD you will need to replace the CD Drive first.

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Hi. Windows Explorer (XP Home SP2) crashes every time I right click or try to delete any.mp3 file. Debug error:Unhandled exception in explorer.exe (KERNEL32.DLL) 0x0000005: access violation. I am the pc admin. Also having OS startup issues. error: Boot start or system-start driver failed to load (SMPLSCSI). I regularly run adaware and spybot s&d. Please help!

Hijack This log below:

Logfile of HijackThis v1.98.2
Scan saved at 1:02:12 PM, on 4/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\eM\Bay Reader\Shwicon2k.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\CD-Writer Plus\HP Simple Trax\hpcron.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\GE\GE 9... Read more

A:HTJ Log-explorer.exe crashing, windows startup malfunctions

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Reinstalled operating system using Vista Ultimate.  After Service Pack 2 is installed, I am no longer able to get Windows Updates.  Internet Explorer 9 was installed June 2016.  Is there a fix to this problem?  Thanks.

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This started happening three days ago, and happens about once every day, and now, once every few hours.

After a certain amount of time, many programs will suddenly freeze, crash, fail to show a window, etc. For example, explorer.exe will become nonresponsive, internet explorer will crash, and when restarted, will lock up and become nonresponsive, windows media player will not produce a window (although wmplayer.exe is launched), and system restore will not display a window (although rstrui.exe is launched). Before the first occurrence, the programs work fine; however, after they experience that problem once, they continue to experience the problem. Also, they seem to be somehow linked; for example, if internet explorer crashes and fails to display windows properly/becomes nonresponsive, trying to use Windows media player later will not work either. I should also note that nothing is hogging the CPU during this time. However, some programs are completely unaffected. For example, Firefox 3.5.5 works completely fine, Office 2007 works fine, Process explorer works fine, along with most of my non-Windows programs. What I’m starting to guess is that there is some problem with my graphics related to parts of the operating system and programs close to it, but I’m not sure.

Most of the time, simply restarting the computer doesn’t solve the problem. I system restore to provide a temporary fix by going into Safe Mode and starting system restore from there... Read more

A:Internet explorer, Windows explorer, Windows media player, etc. freezing/crashing

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Hi all,

I am using Window7 64 bit version. I have a problem when I was trying to open a folder. When I open this particular folder windows explorer is crashing and saying cannot access memory (with different addresses). All other folders are opening properly. Also, there are few vedio files in the directory, which can opened by right clicking on the folder using VLC media player.

I ran malwarebytes anti-malware and avast anti virus on the directory. Both showed no errors.

Please help me on this.

Markandeyulu BV.

A:Windows explorer (not Internet explorer) is crashing

Hello markandeyulub, welcome to SF!

I'm not sure if I understand completely. If you open a specific folder, it crashes. Explorer but not your whole PC, right?
If so how do you get to a few video files in that specific folder? Do you mean it crashes sometimes but not allways?
have you tried a checkdisk of that HDD? Disk Check

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When I bought my ThinkPad P72, the biometric login via face recognition and fingerprint was enabled and working. After adding the laptop to my current 2016 Windows domain, the biometric login has been disabled. Does anyone know the settings to re-enable via the laptop local domain policy without having to reconfigure the domain controller server?

There are 10 types of people in IT: those that understand binary and those that don't .....

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When I bought my ThinkPad P72, the biometric login via face recognition and fingerprint was enabled and working. After adding the laptop to my current 2016 Windows domain, the biometric login has been disabled. Does anyone know the settings to re-enable via the laptop local domain policy without having to reconfigure the domain controller server?

There are 10 types of people in IT: those that understand binary and those that don't .....

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After some time my Internet explorer 10  (both metro and desktop version) crashing continuously, even I have tried no Addon mode but the results are the same. 
Please help me
 C2D 1.60 GHz 
2 GB ram
windows 8 64 bit

A:Internet Explorer 10 is crashing in windows 8 64 bit


Based on the log, it seems that the issue is related to EasyRedirect64.dll.

I have searched it in a 64-bit Windows 8 Enterprise RTM machine, however, it does not exist.

Therefore, I suspect that it might come with a third-party application. If so, please temporary disable or uninstall the application and see how it works.

Also, please right click EasyRedirect64.dll and choose Properties, provide us a screenshot of the Details Tab.

Hope this helps.

Jeremy Wu
TechNet Community Support

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On Windows 8 machines and up, when I enable DNS Client Event logging through the event viewer (The log named Microsoft-Windows-DNS Client Events/Operational), the log quickly fills up with many events.

However, when I turn on that logging service on Windows 7 machines - it only logs a small percentage of event IDs that Windows 8 and 10 log.

For example - Event ID 3008 - which means that a DNS request for a particular domain has finished processing - does not seem to appear at all in windows 7, but is frequently seen in the DNS Client event logs for windows 8.

My windows 7 machines are all up to date on Windows updates, if that makes a difference.

My question is this - is there a way to turn on Windows 8+ style logging for DNS Client events on Windows 7 machines? Could it be as simple as modifying a registry value? Is there another way to get DNS Client resolution information on Windows 7 machines?

Thank you very much in advance

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On Windows 8 machines and up, when I enable DNS Client Event logging through the event viewer (The log named Microsoft-Windows-DNS Client Events/Operational), the log quickly fills up with many events. 
However, when I turn on that logging service on Windows 7 machines - it only logs a small percentage of event IDs that Windows 8 and 10 log.
For example - Event ID 3008 - which means that a DNS request for a particular domain has finished processing - does not seem to appear at all in windows 7, but is frequently seen in the DNS Client event logs for windows 8.
My windows 7 machines are all up to date on Windows updates, if that makes a difference. 
My question is this - is there a way to turn on Windows 8+ style logging for DNS Client events on Windows 7 machines? Could it be as simple as modifying a registry value? Is there another way to get DNS Client resolution information on Windows 7 machines?

Thank you very much in advance 

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Hi all,

I really hope someone can help me out here, as this is my work box, and it will take me about a week to get everything re-installed and configured if I have to format :-(

The problem is that if I try to open windows explorer or internet explorer, they immediately crash. I suspect that this is due to spyware / virus.

I have since upgraded from service pack 2 - 3 and run scans with McAfee, Avast and SpyHunter3. Can't find anything ...
All open / save dialog boxes work fine though ... which is luckily the only way i can work now ... through firefox

Windows Explorer
Error signature
AppName: expIorer.exe AppVer: 6.0.2900.55l2 ModName: msvcrt.dll
ModVer: 7.0.2600.5512 Offset: 00037678

Thanks in advance!

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We have a problem with Internet Explorer crashing several times a day. Windows.UI.XamlHost.dll seems to cause this.
Here is the event:
Faulting application name: IEXPLORE.EXE, version: 11.0.17134.1,
time stamp: 0x6639744d
Faulting module name: Windows.UI.XamlHost.dll, version: 10.0.17134.319, time stamp 0x8341feb9
Exception code: 0xc0000409
Fault offset: 0x000058cf
Faulting process ID: 0x2460
Faulting application start time: 0x01d5105fb98a0dfb
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting application path: C:\Windows\System32\Windows.UI.XamlHost.dll
Report ID: a9a04560-fbf6-4ffa-9d42-1f18c3c73f4a

Windows 10 v1803
Where should I start to resolve this issue?

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Hi Guys,

Semi proud owner of a Samsung NC110 netbook, running windows seven starter, 8 months old. I noted that every single time I was trying to open a file windows explorer was crashing, so I restarted and installed updates that I had been putting off for about a week now. I then noticed, the reboot was ridiculously slow, and then windows wireless service was apparently broken, despite it running fine 5 minutes ago and still windows explorer crashed every single time I tried to open anything. I can run it in safe mode and normal, and open programs that don't use windows

I've tried running CHKDSK to no avail and well without internet on it I'm fresh out of ideas. Oh and because I was super smart, I don't have any antivirus on there....

On the upside, as it's a netbook I've used it for internet browsing so I don't have anything precious saved on there, wiped harddrive wouldn't be the end of the world.

And if it's any further help it did fall off a table onto the floor about a day ago. Oops.

Many thanks in advance :)

A:Windows Explorer Crashing + No internet access

Is Mcaffee installed on the netbook? if it is they issued a update that is causing all kinds of issues.

Read this post on how to remove it: customers may experience loss of network connectivity and/or errors in McAfee 20/8/12

After rereading your post, the last line about "falling off the table" this could be a problem.

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Ok, so far 2 issues keep immerging. Internet explorer keeps crashing at random times, and in addition to the that when I open more than 1 tab the page does not load. I need to re-open multiple tabs with the same web page in order to get one of them to display. 
The issue is non existent on Fire Fox or other search engines.

A:Windows Internet explorer crashing/failing to display

What repair options have you tried?
What was the result when you ran sfc /scannow as the administrator from the CMD prompt?
Which version of IE are you running at this time?
Keep us posted

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So I just built this computer. It has been done for a little under a week now. I am relatively new to doing this kind of thing and I have been having this problem since the computer was finished. The problem I am having is that windows media player and internet explorer are crashing. I am running windows vista so it will pop up the little fix it messages when things like this happen. The fix it message reads...

Download latest version of NVIDIA nForce Networking Controller

This problem was caused by NVIDIA nForce Networking Controller, which was created by NVidia.

A newer version of this product is available that might solve this problem.

I have downloaded this and installed it but the problem continues to persist. The motherboard I am using is a NVIDIA NForce 780i SLI, as I said before I am running vista 64 bit, video card is a GeForce 9800 GTX, the processor is and Intel Core 2 Quad Q9450 2.66GHz, and I have a 500gb sata hard drive.

I would greatly appreciate any help/advice that anyone has to give. This problem is really driving me nuts

A:Internet Explorer and Windows Media Player crashing...

Can no one help me? Would anyone maybe know any other reason something like this would be happening besides there being an issue with that driver? I have noticed those little fix it windows can sometimes be wrong. I was having an issue with Internet Explorer a while back and it was telling me it was because I didnt have a program for "smart web printing" installed. I wasnt even doing anything with printing... So I know that it can be wrong so maybe it is wrong now. I dont know where else to go though or what else may be able to cause something like this to happen...
I would really appreciate any feedback anyone has. Even if its just a thought. Anything helps!! :)

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I am running the above program on an Asus Crossfire II board with AMD 2.6 GHz quad core processor.

Anyway my problem is this:
I cannot get to IE no matter what and all I get is the following error message

"Windows shell common dll has stopped working"

When I go to control panel and try to get to "internet options" , it closes out with that message.

I have run sfc /scannow as an admin and it found no errors.

Would you be so kind as to point me in the right direction as this issue is present on both desktops running this program?


We handle all issues in threads so others can contribute and learn. This works out in your interest because chances are someone else has seen this issue and knows the solution. So be sure to title the thread very descriptively, perhaps with the DLL error + can't open IE. I'd put it in General forum.

I'll answer in your thread. Meanwhile run a full scan with Malwarebytes,
in Safe Mode if necessary installing it via flash stick if you can't download it on that PC. Then run SFC /SCANNOW Command if necessary SFC /SCANNOW Run in Command Prompt at Boot.

Report the results of these in the thread, so we can keep all help there to help others and get you the best help.

A:Windows 7 Ultimate 64 bit dll errors & Internet Explorer 10 crashing

What were the results of these steps:

run a full scan with Malwarebytes , in Safe Mode if necessary installing it via flash stick if you can't download it on that PC.

Then run SFC /SCANNOW Command, if necessary SFC /SCANNOW Run in Command Prompt at Boot from System Recovery Options

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My clients are using internet version version 11.1176.10586.0CO . on one of the post api call IE crashes for this version. working fine in chrome.

Few findings:

tried to track api call with fidler, when i use fidler the app works fine.
tried to run the code in same brower- the app works fine.

one non -local environment with the call in ie it crashes (it is simple post call and this happens on change of any input box in a screen)

Few error trace:

1.An unhandled win32 exception occurred in iexplore.exe [6452].

Unhandled exception at 0x6CE4846A (msvcr100.dll) in iexplore.exe: 0xC0000005: Access violation reading location 0xC8A31FC7.
Debugged it a bit more:
one of the parameters on post call goes missing for this IE version.works fine with other IE versions also in chrome.

Any fix for this issue or any suggestions for debugging?

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Does anyone no why Internet Explorer keeps dropping its connection on windows Vista. My son trys to play a game and not at any set intervals it just disconnects him from the internet. which is where he needs to be to play the game. He says it is not just on the game either, when he is just surfing around just at any time it will just disconnect from the Internet. I no his computerr is clean because I just cleaned it for him with antivirus, spybot, spyblaster, AVG Antispyware, everything is clean ran clean up to get all the temps, cookies, history deleted, ran Crap cleaner to clean the registry. Can anyone tell me why it is doing it?

A:Windows VistA Basic- Internet Explorer question-Crashing

First the Basic is near the bottom of all of Vista versions, and is stripped down.

You did not tell us how this machine is connecting to the web?
How much RAM this machine has?
What games are being played?

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I was running windows vista and avg free and kept getting Internet explorer crashes. I eventually had to start explorer with no addons to get it to work. I went through isolating IE addons and found an avg free add to Internet explorer that was avg search to enable scanning of search engine entries for viruses. Disabling this avg add on allowed Internet explorer to work again. There may be a workaround involving permissions and authorities but until I find it I run with this feature of avg disabled. If you are experiencing Internet explorer crashes with avg and vista you may want to try disabling this addon to explorer first i spent a couple hours isolating the troublemaker.

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Hello Forum,

I have the following issues -

1. First received the message on the computer from MS informing that we had an error - went to view details it said that we had a Error 1033. I went and pushed the button to get MS to fix this issue - but continually receive the message that I have the same problem.

2. The time that I rebooted - I noticed in place of the CPU gadgets that i have on my desktop that all MS gadgets had crashed. Again a fix did not work.

3. Internet Explorer is not working and the tabs keep crashing.

I did go onto the MS webpage and ran SFC and posting the pics from the results. I am unsure as to what other information or where to go to try and fix this issue.

I have tried everything prior to posting. I am not sure if any snips from Event Viewer may assist.

Thank you

A:BSOD Error 1033 - Internet Explorer crashing - Gadgets crashing

Run this in cmd: findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt
And attach the sfcdetails.txt here

For BSOD, we have an entire section for it.

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Windows XP home edition, running SpyBot S/D each morning at 5:00 am. McAfee Virus Scan and Firewall active and on line. I am not comfortable with making changes to the registry and would like some expert help when doing this. I have researched many of the items in the HJT log but can't be sure of the things that are unwanted or unneeded. Thanks for any help you can give.Logfile of HijackThis v1.99.1Scan saved at 8:47:32 AM, on 1/28/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0011)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\cisvc.exeC:\WINDOWS\System32\CTsvcCDA.exec:\program files\mcafee.com\agent\mcdetect.exec:\PROGRA~1\mcafee.com\vso\mcshield.exec:\PROGRA~1\mcafee.com\agent\mctskshd.exeC:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exeC:\WINDOWS\System32\nvsvc32.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\wanmpsvc.exeC:\WINDOWS\System32\MsPMSPSv.exeC:\WINDOWS\system32\cidaemon.exeC:\WINDOWS\System32\HPZipm12.exeC:\WINDOWS\Explo... Read more

A:Internet Explorer Logging Off Every 5-10 Min.


The forums are really busy, that explains why logs get behind. If you still need some help, please start with posting a new hijackthislog in this thread. Don't start with a new thread.
Then I'll take a look.

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For the last few weeks I've been getting logged out of every website that I go to as soon as I leave the page. This is happening on every single website that I use without exception and I don't know how to fix it. I have looked at every message board
and tried everything and checked everything and all of the settings are how they should be so I really don't know what to try now and it is really irritating me, especially facebook as I need to use the code generator every single time I want to go on it.
I would really appreciate any help or advice that you could give me. Thanks.

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I would greatly appreciate any help you could provide. I am running Windows XP - SP3. The system has slowed a lot and Internet Explorer keeps opening multiple windows on it's own. I receive a message at startup on a black screen " Invalid boot.ini" It continues to say it is booting from and it flashes off the screen before I can read it. I ran DDS and have included the two files it produced. When I attempt to run Gmer my system, or the program itself, locks up. After clicking on the GMER.exe file, it loads and then automatically begins a scan of /system then becomes "unresponsive". Once I got the blue screen after running GMER, and it read "STOP: c000021a {Fatal System Error} The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000) The system has been shut down. A couple of other times GMER was "Not Responding". Once again thanks in advance for your assistance. I have enabled the email notification and set it to notify me immediately.DDS (Ver_10-03-17.01) - NTFSx86 Run by Charlie and Erinn at 13:09:20.78 on Wed 06/30/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3070.2359 [GMT -4:00]AV: System Shield *On-access scanning enabled* (Updated) {2565CEEE-6BDB-4A6D-AD6D-F682F2695014}FW: iolo Personal Firewall *enabled* {38254411-9AEC-4967-913E-F892C2A4DF89}============== Running Processes ... Read more

A:Windows XP SP3 - Internet Explorer Opening by itself - computer running slow and crashing

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.I order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is ... Read more

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This is a computer that is used for our small business and it is running extremely slow. We will occasionally have Windows and Internet Explorer crash on us. Sometimes the computer is so slow that processing credit cards is hard.I have run CCleaner, Register Mechanics, Adaware and Malware Bytes on it but to no avail. I have Norton 360 installed on the computer.The computer is running Windows XP SP3Any help would be appreciated.Following is the HiJack This 2.0.2 log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:37:41 PM, on 9/9/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\wltrysvc.exeC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Cherry\CDI\CDI.exeC:\Program Files\Common Files\Intuit\Entitlement Client\v5.3\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.ex... Read more

A:Computer is running extremely slow with Windows and Internet Explorer crashing

Hello proliney Welcome to the BC HijackThis Log and Analysis forum. I will be assisting you in cleaning up your system.I ask that you refrain from running tools other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond the your topic and facilitate the cleaning of your machine.After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.I read where you said you ran MalwareBytes to no avail. Does that mean it did not find anything or it found something but did not fix the problem? If it did find something please open it back up and click on the button marked Logs and copy and paste the results from it in your next post along with the log from the following program.Please perform the following:We need to scan for Rootkits with GMERPlease download GMER from one of the following locations, and save it to your desktop:Main Mirror
This version will download a randomly named file (Recommended)Zip Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extra... Read more

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please help me if you can...I have windows 7, and internet exp 9. everytime I log on to internet explorer and try to leave my home page, my computer logs off completely.

A:computer logging off whenever i try to use internet explorer?

I was wrong, I have internet explorer 10. any help would be greatly appreciated.

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Hey guys, i have i.e. 7, have intermittent problems logging in to some websites, that im a member of. They work, then they wont work anymore, yes, i checked to make sure caps lock is not on. lol
any ideas or settings i could change.

A:Problems Logging In On Internet Explorer

Hi mdoggy39,You should try clearing your cache, cookies and temp files to start with to make sure it isn't something simple.* Clean your Cache and Cookies in IE:Close all instances of Outlook Express and Internet Explorer Go to Control Panel > Internet Options > General tabClick the "Delete Cookies" buttonNext to it, Click the "Delete Files" buttonWhen prompted, place a check in: "Delete all offline content", click OK* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):Go to Tools > Options.Click Privacy in the menu on the left side of the Options window.Click the Clear button located to the right of each option (History, Cookies, Cache).Click OK to close the Options window
Alternatively, you can clear all information stored while browsing by clicking Clear All.
A confirmation dialog box will be shown before clearing the information.* Clean other Temporary files + Recycle bin Go to start > run and type: cleanmgr and click ok. Let it scan your system for files to remove. Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.Press OK to remove them.If that doesn't work, please post more detail on the problem. Do you get an error message? Does it happen on the same sites?

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I have lost the history logg tracking in Internet Explorer 6.0.2900 on XP

In the today, one week and three weeks folder nothing appears and wherever I visit will not log in the folders.

Anyone had this problem and know how to fix it?


A:No history logging in internet explorer

Hi and welcome

If you go to Control Panel - Internet Options and on the General tab is "days to keep pages in history" set to a number greater than 0?

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I Am Running Windows Xp Service Pack 3 Home Edition Version 2002 2 gb ram

Heres The Thing, I Downloaded Avg Firewall + AntiSpyware Off Piratebay.org, A Torrent And Downloaded The Program, Usually When I Download Any Kind Of Malicious Software Nod32 Picks It Up And Quarantines It Automatically, Not This Time... I Double Clicked The Keygen And Nod32 Picked It Up Quarantined A File Named removalfile.bat In C:\DOCUME~1\Larry\LOCALS~1\Temp\removalfile.bat Full Path , But Did Not Quarantine The Actual Keygen, It Came Up With An Error That It Is In Use, So I Tried To Do It Myself But Could Not, So Then I Tried Deleting It And Could Not, I Eventually Removed It, But Whatever It Did, When i Boot Up My Computer It Says Automatic Updates Disabled, When I Try To Enable Them Says Something About Security Center Could Not Enable, So I Try To Troubleshoot And Open Services.msc And Start Automatic Update Service And Says Something To The Sort "Some Services stop automatically if they have no work to do", So I Set It To Automatic Hit Ok, And Reopen The Service Properties And Notice Its Back To Disabled, I Tried To Open My Browser And Search The Web But It Just Continues Loading Nothing When I Try To Get On The Web, If I Go Into Task Manager And End Explorer Process Tree, And Reopen Explorer And All The Programs I Want Running Such As Nod32 I Try Internet, And Sure Enough... It Works, I Have Created A HijackThis Log Right On Startup Before I Ended The Proce... Read more

A:Cant Enable Auto Updates / Cant Use Internet On Startup

I suggest you post your hijack log on the forum, and identify the processes that are running.

In the meantime, try booting your computer in safe mode and attempt to remove the entries from your registry, but remember to back it up beforehand.

NOD32 may not pick up the newer viruses - there are other anti virus products on the market you could use as well.

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I am having an error pop up when attempting to access my Outlook 2016 email and or bringing up Internet Explorer.  I can access my email if I used the web access using the Google Chrome browser, but not through Internet Explorer.  I was looking
for a location on the microsoft site to download this file, but I am not finding it.  Any advise.



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I have a problem with my desktop. Each time I start up explorer crashes and once I restart it in task manager it then goes into a loop of crashing and restarting. I believe there are some dubious entries on my Hijackthis log. Expert help gratefully recieved:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:16:05, on 29/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Electronic Arts\Medal of Honor Airborne\UnrealEng... Read more

A:Explorer crashing on startup

Hi and welcome to TSF.

Apologies for any delay in replying, but we have been rather busy lately, and, of course, all our helpers are volunteers.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your log is clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Download ComboFix and save it to your desktop.

**Note: It is important that it is saved directly to your desktop**

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts. When finished, it will produce a report for you.
Please post the log "C:\ComboFix.txt" along with a new HijackThis log for further review.

Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

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Hey guys, I've just started having a problem with my desktop computer in the last couple of days. When I turn it on, it seems to load properly, but explorer.exe crashes, leaving me with a black screen. I was able to restore a previous version fine, but as soon as my computer went to sleep/shut down, the problem returned. The computer starts fine in safemode.
So far I have tried
Clean Boot
Checked my shell in the winlogon in Registry Editor
Scanned for viruses
So far, the problem persists. I can't think of any recent changes/installs that would have been the cause? Any suggestions would be greatly appreciated!

A:Explorer.exe crashing on startup

Let's see what we can see .
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

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(I don't know the what type of infection this is so I did not post it in the title)About two days ago I was browsing the internet specifically on the worldofwarcraft forums.Someone had posted a link about an amusing picture so I clicked it and I got a lot of pop ups. Not thinking much of it I went on browsing and doing my own thing after closing the pop ups.Later on in the day I restarted my computer and when it came back up I noticed when I logged in my explorer.exe kept refreshing itself as though I was logging into my account constantly. This happened about 5 times every 15 seconds until it just disappeared.I was able to access the internet and programs through the task manager but that is about it.I googled the issue I was having because I assumed it was some sort of spyware. I ran programs such as Super Antispyware, Adaware and Spybot but the situation was still present.I later came across a program called combofix where someone had used this and was able to fix their problem. After running it and after it deleted some items it restarted and now made the situation worse.Everytime I log on explorer.exe completely crashes and gives me the Windows error box with the options to send the report or ignore it.If I try to open it through task manager it still ends up crashing with the same Windows error.I read more about combofix and it stated to post the results on a forum such as this by copy and pasting the log file in my C: which sadly I can't find at all.I was also planning... Read more

A:explorer.exe crashing at startup

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until instruc... Read more

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As soon as I open Internet Explorer 11 it crashes. The instant IE is launched it crashes, never starts. The event log is below which tells me nothing.
I have researched this and tried the following:

Reset Internet explorer to defaults and reset advanced settings
Disable all add-onsRemoved and re-install Internet explorer via add/remove features (reboot inbetween)
Logged on as a different user still crashesStarted going through all running processes closing one off at a time and trying to start but would crashStarting IE in safe modeScanning Windows system files for any corruption using sfc /scannow (no problems found)Windows is fully patchedVirus scan nothing found
System restore is not possible as I was told by the user it started happening months ago and there's no longer a restore point that far back. Only entry related to IE is below, this gets logged whenever I try to open IE.
Faulting application name: iexplore.exe, version: 11.0.9600.18894, time stamp: 0x5a45ed3d
Faulting module name: unknown, version:, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000000d0015
Faulting process id: 0x27bc
Faulting application start time: 0x01d3905826578777
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: unknown
Report Id: 64088ee1-fc4b-11e7-a165-6451065966ac

event ID 1000

   unknown ... Read more

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so i had a virus.. and then got rid of it (as far as i know)

before i scanned and found the virus what started happening was i would start up my computer and i would get a popup saying "svchost.exe - Application error" then it would say something about there was a problem at 0xrandom numbersxblahhxblah something like that. (ex 0x3234x321 but those arent the numbers it said). and it asked if u wanted to terminate the program or cancel.

then when i would try to type in the address bar for internet explorer, or windows explorer for that matter, there would be an error and it would close the program.

besides all that nothing on my start menu seemed to work.

i scanned, found the virus, and got rid of it. the virus was in the startup folder in my computer, and was called win32.exe, but had no icon or anything. there was also a "Windows SK SP" or something there which seemed foreign to me so i deleted it as well.
i had to delete in safe mode too, it wouldnt let me in normal conditions.
i restarted normally and the start menu was working, but my computers still a lil sick.

well now when i scan for the virus its not there anymore, but the problems with the startup and the explorer still remain.

any help?

A:Problem with startup/ Internet and windows explorer

Just going and deleting things because they do not look right is actually bad practice and can do more harm than good.

I would like you to run a HijackThis and post it here and let a certified tech here diagnose it for you they are the people with the little gold shield to the right of their names and the only ones that are allowed to do this.

To download HJTsetup.exe To Download HijackThis go to the following: http://www.thespykiller.co.uk/forum/index.php?action=tpmod;dl=item5
Filename = 1137518044HJTsetup.exe

Save the file to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\HijackThis.
Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialog box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
Come back here to this thread and Paste the log in your next reply. DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

A security expert should t... Read more

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My system is on Win 2000 professional. I use Internet Explorer version 6.

I am facing some kind of problem while logging into IE..

I have to access an application thro url.. I open one IE window and type the url and getting authentication window asking for username and password, when i give the values, i am able to log into the application thro url. when i open another IE window and type the url, this time without asking for the username and password, it directly logs into the application..

I recently made some change in the settings in IE.. but not sure the problem is due to that or not, and i am also not able to recollect what kind of changes i made in IE..

Pls help.


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I am getting the following error message when I begin to logon to the internet with Internet Explorer 5.0.:

[This browser window (or Active X control in this page) is busy. Closing the window may cause some problems. Do you want to close anyway?]

I am not able to log on to the Internet at this point. I will then try to close out the error message and then this error message will pop-up:

[This problem has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.]

I have tried the following troubleshooting steps. I obtained these steps from the www.support.microsoft.com site entitled "How To Disable Active Content in Internet Explorer."

1. Confirgured Internet Explorer so that it does not run Active scripts automatically.
2.Configured Interent Explorer so that it does not automatically use items that show active content, such as vertical marquees or animations.
3. Verified that Internet Explorer's internal Java Just-In-Time (JIT) compiler is disabled.
4. Configured Internet Explorer so that it does not run Java programs automatically.

After performing these steps, I am still getting my error messages mentioned. I need help.... Thank you!

A:Getting Error Messages When Logging onto Internet Explorer - Help!

Please go into Windows Explorer, click on C:\ > File > New Folder and call it HJK , or another name of your choice. Go to this Site and download Hijack This. Install the program into the folder you created then run it. Click Scan. Save the log file to Notepad , then copy and post it in the Security Anti Virus Hijack This forum back here. Make sure to include the System information at the top of the log as well.

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