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Xp 64 bit freezes after double clicking on file name in Explorer

Q: Xp 64 bit freezes after double clicking on file name in Explorer

I have been having a problem with Windows XP 64 Bit freezing when a file name in Explorer is double clicked. It happens with any file from any program. And it happens with files on a network as well as files on the PC's hard Drive. Actually "freezing" is not a good description. Operating in super duper slow motion then failing outright is a more accurate way to put it.

For example: I will open a folder on our network and browse to an Excel file I want to load. I double click on the name. Normally the file comes right up. However, more often than not nothing happens. After a couple minutes of waiting I have used Task Manager to discover that the "Not Responding" description is right next to Explorer's name in the "Applications" tab of Task Manager. Eventually the process will either bomb out completely and I'll get the "Send Email to Microsoft" dialog box. Or the parent application will load (in this case Excel) but without the file I selected being loaded.

And it's not just windows in Explorer. If I have an Outlook email with a Image attached, double clicking on the image name SHOULD take me right to the program associated with that file extension. However, it does the SAME thing as mentioned above.

I am running XP Professional 64 Bit with the latest updates as Service packs installed. The computer I'm using is a Dell Precision DWS490 that has an Intel Xeon CPU 3.20GHz along with 2 GB of Ram. Windows Update is set to Automatic so all new updates are downloaded and installed immediately.

I have run a full scan of the computer using our AntiVirus Software, as well as full scans with a myriad AntiMalware programs. I've also run CCleaner and Defraggler to see if they would help.

Another piece to the puzzle,...this is a 3 year old computer (to me at least) and this didn't start happening until just under a year ago. And the only software that has been installed in that time are updates from Microsoft.

Can anyone help me here or direct me to the correct site within Microsoft's labryinth so I can get this fixed? It's killing my productivity as well as annoying the living heck out of me.

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Preferred Solution: Xp 64 bit freezes after double clicking on file name in Explorer

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I'm unable to open folders on the desktop by double clicking them. The problem is two-fold and it seems to involve explorer.exe. First, at startup, the taskbar and desktop icons are unresponsive; when hovering the mouse over the taskbar, the hourglass appears. To resolve the initial part of the problem, I end the explorer.exe task and restart it, resulting in the taskbar becoming accessible and desktop icons able to be right clicked and highlighted.

Even after restarting explorer.exe and regaining some functionality, whenever I double click a folder or My Computer from the desktop, they don't open and the desktop and taskbar hang and become unresponsive, forcing me to end the explorer.exe task again and restart it. The only way I can open folders/My Computer from the desktop is to right click > "explore," which then opens the folder succesfully. Running in Safe Mode allows me to open folders by double clicking.

I can't tell if this is a virus or just a non-viral registry issue. I have run McAfee, AVG, Malwarebytes, Spybot, and AdAware; none of them found anything, expect AVG which quarantined a trojan while Malwarebytes was scanning files. I haven't run a scan in a while, but I have HijackThis ready to go if someone can help in analyzing it. Otherwise, if it's a non-viral registry-type error, what can I do? I can't do System Restore because it hasn't worked in a while, and any/all save points prior to this problem occ... Read more

A:Explorer.exe freezes after double-clicking folders

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Hi, I've been having this problem for a while now. I don't know when it started/what caused it tohugh

When I double click mp3-files Winamp doesn't react. However, the single window freezes. I can open and use another window while the other is frozen, which means explorer.exe doesn't crash totally...

This is not true for .avi files or .doc files though. I seriously am at a loss here.

It might have something to do with the problems I've been having with Opera for a long time. Every 3 minutes or so the browser freezes for 5-10 seconds and then goes back to function normally. But it also has total crashes regularly. I've tried reinstalling Opera (deleting it and then doing a new install) but somehow the application setup is still there when I've reinstalled it (favourites, personal bar, etc.)

A:[SOLVED] Windows Explorer shell freezes when double clicking files

Hi Norwegian and welcome to TSF !

Do you have that problem with all files you double-click or only with certain file types ? If it's only with mp3-files then uninstall/reinstall winamp.

Do you have SP2 and all the latest critical updates from Windows update ?

Are there any process in the task manager (press ctrl+alt+del and go to the processes tab) that are taking some cpu usage when this happens ?

Go to the device manager : start => run => devmgmt.msc. Check "show hidden devices" in the view tab and tell us whether there's any device with a warning sign next to its name.

Run the event viewer : start => run => eventvwr.msc. Search the different sections for errors and report about what you find.

How much free space do you have on your drives ? Have you defragmented them recently ? Go to start => Run and type chkdsk x: /F /R (replace x with the drive's volume letter), answer no when it asks to unmount the volume then yes to scan the drive at startup and reboot the computer. Do this for all your local drives.

What are your computer specs ? See the link in my sig about posting system specs. Enter the BIOS at startup (repeatedly press del or search for a message telling you which key to press to enter setup) and search for a harware monitor or pc health screen. Report what your cpu temp, fan speed and voltages are.

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Hi I'm David and I'm new to the forum so I say hi to all the other PC lovers like me out there. I have been having this odd issue with File Exlorer since I bought my PC about 1 year, 9 months ago.

Very often when I open the File Explorer and I double click on the C:\ drive icon the folder location jumps to either the Picture folder (C:\Users\David Guzman\Pictures) or to the Music folder (C:\Users\David Guzman\Music) instead of displaying the root folder files and the other folders contained in it so in order to do that I have to click once the blue back arrow (the left one) and then it gets to the root folder in the C:\ drive the way I think it should have done when I first double clicked the C:\ drive icon.

It does this all the time (very frequently) but it mostly jumps to the Pictures folder and it also does this sometimes when I'm inside another folder (any) and I double click in it to see its contents in which case I have to do the same (click the back blue arrow) in order to see the correct content.

Does anybody have a clue of why it does this? Is this some sort of Vista bug?

Other than that the OS has performed very, very well from the get go. It seldom crashes, say what some people say about Vista vs XP (and I have 3 XP PCs at home) I think that my Vista OS hasn't crashed more than 4 times since I bought it, programs crash here and there (but rarely, you know, the normal thing) but the OS has been rock solid and that is way better than the track record that my XP m... Read more

A:Problem when double clicking in File Explorer

Hello David and welcome to the forum.

First do you remember how long this has been going on, and maybe what you were doing at the time it happened. Sounds like you have done some homework on this issue.

Second if you don't have I recommend you download the free version of malwarebytes and run a full scan just to be sure, you can use this link...


Next if malware comes back fine, have you thought about doing a sfc scan to see if it will fix the problem if not here is what you need to do.

1. Click Start
2. In the search box type CMD.exe
3. Go to the top of the popup list and RIGHT click on cmd.exe and run as administrator.
4. When the command box appears type sfc /scannow notice there is a space between the sfc and the forward slash.

When it is finished doing the scan if there are any error's after the scan then run the sfc scan 3 more times as it repairs more each time you run it. Also here is a great tutorial that will give you all the information you will need...

System Files - SFC Command

After this please post back and let us know what is going on and if you need more help please let us know and we will be glad to assit you further.

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Hey all, a few days ago my Windows 8.1 File Explorer started acting weird. I can?t create a new folder, nor does double-clicking work to enter a directory. There aren?t any errors, it just doesn?t work. I AM able to create folders via the command line via mkdir though. Does anyone know how to troubleshoot this?

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Hey all, a few days ago my Windows 8.1 File Explorer started acting weird. I can’t create a new folder, nor does double-clicking work to enter a directory. There aren’t any errors, it just doesn’t work. I AM able to create folders via the command line via mkdir though. Does anyone know how to troubleshoot this?

A:File Explorer New Folder and also double-clicking problems

I would be inclined to a Windows restore to a date before this problem started, you should have a suitable restore since this only started a few days ago.
Click 'Win key + X - Control panel - Recovery - Open System Restore'. This will take you to a screen listing the most recent restore point(s). If there isn't one listed from before the date this problem started then click the button 'More restore points'. Then start the restore process. Accept the warnings about this being irreversible and let it do it, it may take 10 minutes or so - do NOT interrupt the process. When it is finished you will get a message either 'Successful' or 'Failed - no changes were made'
If it worked, try Win Explorer again. You may need to re-install any updates between the date of your restore point and now. I suggest doing them one at a time and testing Win Explorer after each one since it is possible an update caused this problem.
If the restore didn't work, then uninstall any recent updates one at a time and test again.
NOTE - A restore should not have any effect on your installed programs and data, but it is a good idea to back up your data before starting.
Chris Cosgrove

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I have a problem where anytime I try to open(double click) a word, excel, pdf file icon etc. The computer freezes almost completely for about 4 minutes. Strangely when I disable the network connection the problem goes away. Files open immediately when you go to word and hit open file in the file menu. The computer is on a domain but this happens on both local and network folder files. Logged in as administrator and it does the same. None of this happens when logged into another machine. Recently upgraded to office 2007, but have unistalled and re-installed and tried 2003 and the problem remains. Running out of ideas, switched the NIC card today but that did not help either. This is a fairly new dell with XP. Thanks in advance-JV

A:Double Clicking freezes Computer

Change to single click to open.

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This just happened like an hour ago, whenever I double click or press ENTER on a *.zip file, it will pop up the "Search Result" window for me, it will not open the zip file for me and show me the files in the zip file. Now, I had to right click on any of the ZIP files, then choose "Open" inorder for me to view the files in the zipped file.
Can anyone help me fix this problem?
Thank you

A:Double clicking on ZIP file problem

try reinstalling Winzip & if that fails, go to file associations (if i remember correctly, in the folder options located under control panel) and make sure that *.ZIP files are to be opened by winzip.

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Hi guys;

I'm working on my final year project and I need your help. I'm trying to open a word document from a VB application. I'm using a fileListBox. I want the file to open in Word when dblClicked. How can it be done?

A:(VB) Open file by double clicking in the fileListBox

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Some time ago, I was edited the Windows XP registry so that, in Windows Explorer, files with unknown extensions would be opened with a text processor capable of displaying files in hex. This proved to be a bad idea for large files, because of time wasted before opening by the application could be gracefully aborted. I know the registry change involved either or both of HKEY_CLASSES_ROOT\.* and HKEY_USERS\S-1-5-..._Classes\*, but I don't know what to change them back to.

I'm fairly ignorant of the structure of the registry and would be grateful to anyone who can point me to any helpful information.

A:Double-clicking on a file name with unknown extension

registry info,no sure if it has the info you need but worth a look i guess,or try google.com for info on changing registry to do what you done back when you changed the registry and forgot to make a backup of it or the keys you altered

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I can no longer double-click on a text file using Windows Explorer to open it. Even if I right-click and say "Open With", and then choose NotePad or Word Pad, it just does nothing. I can, however, open the files if I open them through NotePad or WordPad. This started happening after I was hijacked. With the help of Tech Support Guy Forums I got rid of the intrusion, but double-clicking still wont open my files. I am running Windows XP.

A:Cannot Open Text File w Double-Clicking

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I was trying to make some changes to7-Zip file associations and have managed to lose the ability to open a 7-Zip file (with a .7z extension) by double clicking it with the left mouse button.

All other operations work fine. I can open a file from the main program. I can right click it to get into the 7-Zip context menu and open it, either directly, or by using "open with" (which tells me that the default program is 7-Zip). I can extract files from a 7-Zip archive. In other words I can do everything except open a 7-Zip file by double clicking it. If I do this the program hangs and the little round circle flickers rapidly. The only way to stop this is to log off and log back on.

If I go to Control Panel -> Default Programs -> 'Associate a file type or protocol with a specific program' there is no sign of a .7z extension. However, there is a .z extension associated with 7-Zip and if I change the .7z extension to .z on a file I can now open it with 7-Zip by double clicking.

I have also tried uninstalling and reinstalling the 7-Zip program, to no effect.

So, is there any way to get my double click back?

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Hello! I have recently noticed a weird bug that double clicking SOME personal folders and subfolders of the main Windows 7 libraries (documents, music, pictures, videos) does not open them immediately in the Windows Explorer main window. I'm not getting any error messages--it seems like Windows is trying to process the double click command because I see the "blue circle waiting symbol". However, nothing happens after the symbol disappears. Opening the problematic folder through right-clicking doesn't work either. The only way I can open the problematic folders is through the context menu map on the left that includes libraries, homegroup, computer and network. This is a less efficient method that I don't like and I never have had to do this before. Is there any way that windows explorer can be refreshed or reset without losing any data? I have anti-virus software, system mechanic and cc cleaner and they didn't see any major problems with my system. Thanks!

A:Double clicking SOME windows explorer folders does not work anymore!

Have you tried system restore?

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Whenever I double click a MS Excel file on the windows explorer, MS Excel program will start but the document will not open. I can only open a MS Excel document by first starting up MS Excel first, then click File->Open and then browe for it. Other MS Office files works fine. I have reinstalled MS Office, but it still doesn't work. Can anyone tell me why?

A:Cannot open MS Excel document by double clicking in Windows Explorer

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i am pretty unfamiliar with Vista, and am servicing a friend's computer. When i click on an icon on the desktop, or a file in winExplorer, a little box with a check mark appears. Explorer puts buttons on its menu bar for actions, or i can select actions by right clicking on the file, or icon. But double clicking does not run/open the file...

i have not seen this 'check box' behavior and i dont like it. Windows is reporting a problem with a program called TuneUp, but after looking it up on WikiP i dont think it is responsible. i imagine it can be solved in 'settings' or 'congfiguration', but where?...

regards... gimpel

A:Solved: strange (to me)... double clicking does not run/open file...

control panel>folder options, see attached I like the single click option..

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In the Office application Excel, when I click on a file, the application opens but the file does not. I can do file/open and the file will open and Excel works fine. Can anyone help. Thx

A:Excel - Double Clicking file wont open it

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I'm using Win7 Home Premium 64-bit, and I'm using the program Expressit 3.1 to create my CD labels.

I downloaded it from here:
exPressit SE - Free software downloads and software reviews - CNET Download.com

Now, the files it creates, of which I have several made using its previous version, 3.0, are suffixed .exp. I have set my Win7 installation so that ExpressIt is the default program to open these files. Double-clicking an .exp file should therefore open that CD label in the ExpressIt program.

However, when I double-click an .exp file, the ExpressIt program does not open so that I can work with the file. If I run the ExpressIt program first, then 'Open' the file from within the program, it all works fine. (The problem with this 'workaround' is that when going to Open the file, its default directory is nowhere near the directories containing my .exp files and takes ages to browse to, so I don't want to do it like that).

So, is there some sort of setting I have missed out that prevents the program running when I double-click the .exp file icons? Or is there a tweak I can use?

A:Running a default program by double-clicking file icon

When you selecz the default program use the browse button to locate any other .exe files in the expressit directory, and see if it works.
I can be the problem, that the .exe that you have associated the file extensio with is just an app laucnher exe and not the main software, which can hadle the files.

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I'm facing this problem and unable to resolve it. When I double click on my drive volumes(C:\,E:\....) & other file folders in My computer Window it doesn't open instead shows windows search options but when I right click on the volume (C:\,E:\...) or the folders and select open then I'm able to open the it. Please help me, I'm totally irritated by this problem.

Thanking You,
Saif Samir.

A:Cannot open drive volumes & file folders by double clicking on them

Hi, and welcome to TSF. The problem you have is not uncommon and MS has a fix for it here.

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I'm posting this question for my brother who is a computer-noob.
Somehow his laptop running XP seems to have been infected by a virus, although Norman AV does not find a virus.
Problem: everytime he doubleclicks on an icon this seems to be interpreted as a delete command. He gets a question "Do you really want to move this file/shortcut to the recycle bin" Answering No does not close the window. This also happens when he opens outlook (via mouse-menu open option) on downloades messages, double click within outlook on a message deletes the message instead of opening it.
Does anybody know a virus that can cause this behaviour?

A:double clicking an icon every time tries to delete file/shortcut

If he has an infected system...he needs to consider posting here at BC, in the appropriate malware forum.BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/forum103.html That's the best advice I can think of for a known infected system.Louis

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Hi All

I am using Excel 2013 on a windows 7 professional

when I am going to an excel file location via Explorer, and double click on the file I get the following error

" There was a problem sending the command to the program"

I have tried un-register and register excel, no good

I have unpinned and re pinned program to the main screen, no good

I have also tried to uninstall and re install excel, no good

When I am using file/open it works, however I need the feature of double clicking

can anybody please recommend what shall i do?



A:Solved: Double clicking on excel file generates an error

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I have a friend with Vista and Office 2007. He's trying to double-click on a publisher file and when he does, he gets the error above.

If you open Publisher up, and do a File>Open, the error does not occur and the file opens up.

What's going on?

A:Double-clicking on a publisher file produces: *.pub is not a valid win32 application"

I am guessing that it is trying to open up the Publisher file in MS Word or another application. I would try right-clicking on a publisher file and select "open with">>"Choose Program" select MS Publisher and check off the check box that says "Always use the selected program to open this kind of file."

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As in the title, whenever i right click on the desktop to refresh it, the system just hangs. Right clicking on icons or files does not seem to cause this problem though, and everything else is working fine. Even my start menu is working.Here is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:12:51 PM, on 6/1/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
E:\COMODO Internet security\Comodo\COMODO Internet Security\cmdagent.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
E:\Setup files\WakeUpOnStandby\wosb.exe
C:\Documents and Settings\Pranav\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Pranav\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Pranav\Local Settings\Application Data\Google\Chrome\Application\chr... Read more

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Since the day before yesterday, I have been having a problem where my mouse double-clicks when I single-click. This happens sometimes when I open a program (I ended up opening a Firefox window with a session restore that I wanted as well as a second blank window. I didn't minimize the session restore one, so when I clicked the X on the blank window it closed both and I lost the session restore links since it closed both windows). When I right click to open a link in another tab, it sometimes opens the site in two tabs. When I click on the google window or the address window, all of the text is highlighted for replacement as if I clicked on the text twice.

I've only noticed this in XP, although I have only done a little work in Word over the last couple days.

I've looked in google and found a couple links that say it is a hardware related program (the mouse is a Logitech MX110 and I can't find it listed at their site for a driver). That is possible, but it has been very sudden AND it seemed to start after XP's latest auto-update (I really should update my OS to one of the professional ones because I've been complaining for years about XP Home's auto-update and reboot).

Is it possible that the latest XP update could have done something to the mouse driver? I should add that I think I'm still using the old Intelipoint driver with the Logitech mouse because I heard that the Logitech drivers were buggy.

Should I try updating the Intellip... Read more

A:mouse double-clicking when I single-click (left and right clicking)

It is likely a problem with the mouse itself. I have experienced the same issue and there are numerous reports of this problem ... and I include a link to one of them for your interest and amusement:


The problematic behaviour may come and go: In my own case, my problematic Logitech mouse has been behaving itself recently. I have not been able to find any reason for the variation in its behaviour from time to time. When it plays up, I simply resort to using another mouse for awhile.

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I tested it out, I put a mp4 file on the desktop and right clicked, it froze.

And when I took it off, it didn't freeze.

What's causing this? I can't move mp4 videos using CTRL+X cause it also freezes.

Windows XP SP3

A:Explorer.exe freezes when right clicking in presense of videos

Which program do you use to view mp4 videos?

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For years, right up until about one week ago, whenever I double-clicked on a PGP8 encrypted ".sda.exe" file, be it tiny or immense, I always had the passphrase type-in plate appear on the screen instantly.

Starting that one week ago, on all drives, when I double-clicked one of these ".sda.exe" encrypted archive files, I was presented with ridiculous delays between 1 and 3 minutes before the type-in plate for my passphrase appeared on the screen. During this delay, my machine slows, severely, almost to a halt and the drive can be heard during all of that waiting time.

* I've reformatted C:\ and reinstalled XP Professional in an effort to start fresh and maybe remove the problem - it has made NO difference. That's the part that scared me the most.

* I've tried earlier versions of PGP, after fully uninstalling PGP8. No difference.

* I've used every piece of spyware, virus and adware removal I can download and that has made no difference to this problem.

* I've used "MSConfig" to eliminate everything but the PGP software, itself, and there was no difference then, either.

This delay is really worrying me.

BUT.....I noticed, earlier, that, if I start up in SAFE MODE, and double-click ANY of the PGP8 encrypted archive (".sda.exe") files, huge or tiny, the type-in plate for my passphrase appears ABSOLUTELY INSTANEOUSLY, just like they used to! It was so nice to see the type-in plate appear quickly, ag... Read more

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Customer brought in an Asus k53z with a freezing problem.  All hardware seems to test fine.  No recent hardware installations, drivers up to date.  From his description of it occurring after clicking a link, it looks probable that something nasty may have downloaded itself.  But I am unable to find it so far.
ADWcleaner found some of the usual junk
JRT found nothing
MSE detects nothing
Malwarebytes found some of the usual pups, no malware or viruses.
Rkill detected a proxy and deleted it
Roguekiller found some registry entries
Malwarebytes Antirootkit found nothing
TDSKiller found nothing
Thanks in advance for your help!!

A:Windows 7 Internet Explorer freezes up after clicking blog link

Welcome aboard
freezes up after clicking blog link

Just one particular link?
Did you try different browser with the same link?

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Not sure if this is an annoying bug that everyone knows about by now, but I'm hoping there's a setting or registry value I've overlooked.

Here is how to reproduce and some loverly pictures.

1. Open File Explorer to a folder with multiple files and select one with left click.
2. Right click on that same file and you'll get your normal context menu.

3. However, if you right click any other folder or file besides the already selected ones, you will clear the selection and not get the context menu for the file or folder that you right-clicked on.
In previous versions File Explorer behaved rationally and a selection event was presumed when right-clicking an unselected item.

Are we out of luck until MS fixes this or is there a remedy?

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recently my computer started having a problem, when I try to right-click on a file or even explore the C drive and click on "file" explorer crashes and says it encountered an error and has to close. Bought a program called RegCure and ran it and it did not fix the problem. What do I do next? I have Windows XP, SP2, running Norton 360. I am not a computer wiz so please help...

A:explorer.exe crashes when right-clicking on file


d/load, extract and run ShellExView ( http://files.snapfiles.com/localdl834/shexview.zip) click on the Type column to sort that column alphabetically. if you can get a screenshot please do and post here.

We just need the Extension Names with type Context Menu.

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Reinstalled Win 7 Ultimate 64 on an SSD two days ago, and immediately installed Chrome. Twice since then, chrome had a download crash at 100% and was unable to download new files, and when I looked in the download folder there's a crashed download (eg: Unconfirmed 508279.crdownload).

The trouble is, I can't click on it. If I left click, right click or interact with it in any way (including select-all in the folder and shift-delete) explorer.exe immediately stops responding and has to be restarted. I haven't found anything via google about explorer.exe crashing when you click on a file.

In safe mode, I can click and remove it without issue, so I'm assuming it's something I've installed that has hooks into explorer, but the first instance of this happened when I was very early in the application-reinstall process. Avast, 7zip, WinRar, Dropbox and Google Drive are the primary culprits based on timing. There are other possible applications like office, and a help authoring toolsuite I use, but to my knowledge they don't hook into explorer at all, so I don't see how they could be an issue when they're not even running at the time.

Everything that is currently installed on the PC was previously installed on the same PC without this issue (same everything: the only difference is it now has more RAM and an SSD).

My powers of deduction kinda end here. Is there an easier way to identify the culprit than uninstalling things bit-by-bit and waiting to see if it strikes again? ... Read more

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Hello. I'm new to this forum so I hope this is under the right thread. I wasn't sure it fell more under Windows 10 or virus, but I do not know if I have a virus or not so I chose Windows 10.

Anyways, whenever I right click on a file in Windows Explorer, Explorer refreshes within 5 seconds and I'm unable to click any of the context menu options in time before it disappears. I uploaded a video showcasing the problem here:

As you can see, the desktop refreshes along with Windows Explorer. I heard that if you had a slideshow background or turned on or have on "Windows automatically choose an accent color for your background", you might get problems. However, all I have already is a picture background and Windows accent color choosing off. The refreshing problem happened 5 days ago and I have never touched the apperance settings. I think it could be a virus or a context-menu problem. I hope someone can help me troubleshoot this. Thank you!

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If I right click any jpg file, it causes windows explorer to hang. I cannot open the right click menu. If I click on any other type of file, no problem. Any ideas how to fix this? I am using Windows 7, SP1 with all of the latest updates and Windows Security Essentials.

A:Windows Explorer Hangs when Right Clicking any jpg file or files

It is likely something that was installed that adds options into the context menu (Right click menu)

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I have W8 on a laptop and a desktop.

In File Explorer I get the normal list of options when right clicking on a partition in the laptop but it stops working when this is done on the desktop OS. (Each has multiple partitions.)

Items other than partitions all respond normally to a right click, including Computer. If this is opened in the right pane then the partitions listed there also then respond normally to a right click.

On occasions I have chosen the debug instead of closing but this has had no apparent effect; neither has running Sfc /scannow.

Is there an alternative to running the "Refresh your PC" function - this would entail the reinstall a quite a number of programs that I have added.

A:File Explorer stops working when right clicking on a partition

Do you have network drives that are not online?

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I am running Windows 7. For some time now if I double click a file or folder in windows explorer left or right pane it moves up a level to the parent folder and shows the contents of that in the right pane rather that opening the contents of that folder.

I have no trojans or viruses. I am using the QTTabBar.

Any ideas of why this is happening?

Thanks, Tom.

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I have a new (about two weeks old) Dell XPS 14 which is randomly getting BSODs, most of which occurred shortly after double-clicking on folders in file explorer. BlueScreenView blames ntoskrnl.exe, iusb3xhc.sys, iusb3hub.sys, rdwm1098.sys or some combination of those for the crashes.

The majority of crashes are 0xb8, ATTEMPTED_SWITCH_FROM_DPC. One 0xa, IRQL_NOT_LESS_OR_EQUAL also occurred, which I believe happened when I tried to start a YouTube video. I am not sure if this crash is related the others.

My laptop has two USB 3.0 ports, one of which is connected to a Plugable 7 port USB 2.0 hub. Attached to the hub are the following:ASUS SDRW-08D1S-U optical drive (2 ports)
Logitech Unifying Receiver
Roland UA-1G audio interface

According to Google, rdwm1098.sys is probably part of the UA-1G driver, which leads me to believe that the audio interface isn't playing nicely with USB 3.0. What I can't explain is?if this is an audio interface problem?why this only seems to happen when I open folders in file explorer. When it crashes, the navigation sound effect (click sound) does fully play before the screen momentarily goes black, then switches to the BSOD screen. My computer has no trouble playing audio through the UA-1G otherwise.

I will leave my UA-1G disconnected for now to see if the crashes go away. Unfortunately, the crashes are very irregular, so it will be difficult to tell if the change has helped.

Can anyone help me find the cause of these crashes?

A:BSOD clicking folders in file explorer, STOP 0xb8

Quote: Originally Posted by Idolon

I have a new (about two weeks old) Dell XPS 14 which is randomly getting BSODs, most of which occurred shortly after double-clicking on folders in file explorer. BlueScreenView blames ntoskrnl.exe, iusb3xhc.sys, iusb3hub.sys, rdwm1098.sys or some combination of those for the crashes.

The majority of crashes are 0xb8, ATTEMPTED_SWITCH_FROM_DPC. One 0xa, IRQL_NOT_LESS_OR_EQUAL also occurred, which I believe happened when I tried to start a YouTube video. I am not sure if this crash is related the others.

My laptop has two USB 3.0 ports, one of which is connected to a Plugable 7 port USB 2.0 hub. Attached to the hub are the following:ASUS SDRW-08D1S-U optical drive (2 ports)
Logitech Unifying Receiver
Roland UA-1G audio interface

According to Google, rdwm1098.sys is probably part of the UA-1G driver, which leads me to believe that the audio interface isn't playing nicely with USB 3.0. What I can't explain is?if this is an audio interface problem?why this only seems to happen when I open folders in file explorer. When it crashes, the navigation sound effect (click sound) does fully play before the screen momentarily goes black, then switches to the BSOD screen. My computer has no trouble playing audio through the UA-1G otherwise.

I will leave my UA-1G disconnected for now to see if the crashes go away. Unfortunately, the crashes are very irregular, so it will be difficult to tell if the change has helped... Read more

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Preface - first post, and I am fairly sophisticated computer user.

I double clicked an exe file by mistake the other day and now I have Internet Explorer popping up with random pages every now and then.
I never operate the computer as an administrator unless I have to, and I was operating under normal user credentials when I executed the above mentioned file.
To prevent the problem from occurring I have denied access to <C:\Program Files\Internet Explorer\iexplore.exe> to the user in question.

I've run full scans with "Spybot Search & Destroy", "Spyare Blaster". Clamwin and Trend Micro HouseCall are running now.
Appreciate I am slightly out of date with malware removal techniques - the last time I had a problem it was 6 years ago and the first two were state-of-the-art methods.

I am usually very well behaved but this time I just had one double click too much!

Kindly advice how to proceed as I am slightly lost.

A:Double clicked exe file *as user* - now internet explorer opens random pages

Anybody on this?
Shall I go and try some of the scanners?

But in the faq it says not to do that unless requsted...


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This is so weird, see the screenshot.This happened after booting up my pc today (running XP Pro SP3).I had a malware infection days ago and removed it almost completely (apart from random tabs popping up in Firefox).Last night I ran O&O Defrag and it finished without any problems or errors.I shut down the pc and then this morning I hung at startup.Safe mode hung at mup.sys and after some Googling I managed to 'fix' it by copying over the original registry (as detailed here: http://support.microsoft.com/default.aspx?...;en-us;Q307545).Obviously that got me back to how Windows was just after the original install in 2007.So I restored the backup of the registry I made just days ago.This fixed everything but gave me this really weird thing in Explorer.Even though the names are wrong I can still click the C: drive and see all my files and folders.I can enter any folder but the moment I double click a file it will open the file in the associated program and crash explorer at the same time.I hope someone has a solution for this!Now

A:Drive names within Explorer completely changed, crashes the moment you double click any file.

The issue has been resolved.

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I have a Logitech cordless keyboard and mouse. The mouse has a side button that will do a double click with one press.
I normally put my computer on standby when not in use. When it goes to complete shutdown, for whatever reason, I lose the double click feature until I go into mouse and re setup. After applying the setup, I get an error message that gets reported to Microsoft.
I didn't have this problem until I changed from Panda to Norton as far as I can recall.

Thanks folks


A:Double clicking on XP

try, going to power options in your control panel and set the "turn off hard drive" option to never.

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When I click on something such as the back button it will double click and take me back twice or triple click and take me back three times. When I try and open something it clicks a couple times. This is random and it doesn't happen all the time. My mouse is NOT set to double click. Something new now is that in AIM when someone sends a message it sends two at a time. What is up?

A:Double clicking?

Check your system for viruses/spyware. Please use these programs

Scan your pc with 2 of these free online scanners:
Panda ActiveScan
RAV AntiVirus
Housecall Be sure to put a check the box beside AutoClean

Download / Install / Update / and Run:
Adaware SE check for any updates before running it.
Get the plug-in for fixing VX2 variants. You can download it at this SITE
To run this tool, install to the hard drive, then open Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection.

Download and install Spybot S&D . Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spy... Read more

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This is too much of a time-consuming feature. I've adjusted the settings and it still requires that when Googling, for example, that I click on a link and wait a few seconds to click again just to get it to open. Can someone please explain this frustrating process to me? Can I disable it?!

A:Double-clicking in OS X

My personal advice... get a real PC.

No seriously, bad joke. This would probably be better answered in the MAC section.

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hi guys,

i just backed up and reinstalled an advent laptop from the restore partition
because the cd rom drive was missing,its back now.
but now when i double click on an icon it wants to delete it.
even if i click on no...it keeps popping up to delete...what the...

the keyboard and touchpad are working fine

any ideas

A:double clicking wants to delete

Possible soluton:


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Hey all, Got a brand-new Carbon 6G. It's been pretty good so far, with some minor hiccups. The trackpad drifts a lot longer before calibrating than on other Thinkpads I've had--not a huge deal, just minorly annoying. But I am having another mouse issue that does severely affect usability. It's only noticeable when I'm closing a window. Essentially, it feels like the computer thinks I'm double clicking. There's about a 60% chance that closing a window will also close the window behind it--which drives me absolutely bonkers. I just returned a lemon X1E and it had the same problem. The mouse buttons feel really nice and squishy, but I'm wondering if that "less clicky"ness means the connection is much more easily rapid-fired. So I'm worried it's just a hardware design issue. I tried adjusting the double-click speed in the control panel, but I think that's just adjusting the threshold in the opposite direction. It increases your window for what counts as a double click. Any advice? Has anyone else run into this? I've got a few other minor things I'd like to figure out too, but this is number one. I've taken to resizing windows before I close them to keep from closing other things out. Thanks!

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ok, this is probably really easy to figure out, but i cant seem to do it... somehow i switched from double clicking to single everything. I NEED HELP THIS IS PISSING ME OFF!!! haha.

thanks for the help guys!!

A:double clicking instead of single

i think the option is to highlight an icon when you hover over it, but i cant find where to change it for the life of me, i know i have done it though.

it would make sense for it to be in the mouse options page, you might check there, i have additional software for my mouse to support all the extra buttons, so they may have neglected to put that option on the modified mouse page. thats where i would check first, it could also be in folder options.

edit: it is in folder options, just open any folder and select tools and folder options, it is at the bottom of the window that opens up.

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Can anyone tell me how to change the setting for my mouse so I only have to single click instead of double click. I knew where to change it on Windows 98 but I can't find where to change it in Windows XP. I went to my computer and clicked on the mouse icon but that only lets you change the speed of the click I couldn't find where to change it to a single click. Help

A:Tired of double clicking

Open My Computer, Tools>Folder Options, on the first tab at the bottom, select Single-click to open an item

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When I open a folder in Windows 7, like my Documents, and try to double click a folder, it gives me an error message. The message is "This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel."

It does this whenever I try to open any folder in documents, libraries, or any folder in a window. I can right click on the folder and press open and it opens fine, but this is insanely annoying when going through many folders.

What do I need to do to solve this problem?

Thanks for any help.

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Hi all,
Has any of you ever experienced this problem before, i set the DVD and bluRay drives to be associated with powerDVD however i have the following issue:
- If i insert the DVD/BluRay then powerDVD automatically launches
- If i right click on the DVD/BluRay then i can select "Play with powerDVD"

DOESNT work:
- If i try double clicking on the DVD/BluRay drives
- If i right click on the drives and press "Play"

When i say it doesnt work i mean windows throws up an error saying: "This file does not have an associated program for performing this action. Please install a program ..."
I know for a fact that i HAVE associated the drives with powerDVD yet it still complains!

If anyone have any idea how i can resolve this i would be very grateful

A:Double clicking on a DVD/BluRay does nothing!

You could set the program as a default.

Default Programs - Set a Program's Default Associations

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I am running Excel2000. What I would like to do is double click on a cell and it will open another page. Is this possible? If so could some one tell me how to do this. Thanx.

A:double clicking a cell

Yes, it's possible.
Use Hyperlink under Insert menu.


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