Over 1 million tech questions and answers.

Black Screen when turning on Screen - Possible motherboard malfunction? Please help!

Q: Black Screen when turning on Screen - Possible motherboard malfunction? Please help!

Dear all, Happy new year and all

I wonder if you could help...

My husbands laptop this evening will not turn on AT ALL. It was working perfectly well a few days ago:

When the power button is turned on all that happens is the power light turns green. There is no sound coming from the hard drive (the hard drive light doesn't even show). In addition, there doesn't seem to be a fan working. And finally, there is a light strange noise (not a hard drive noise).

I am wondering whether it is a motherboard issue????
Woud creating a recovery bios boot CD help? Would like wipe the hard drive?

The major problem is that the laptop is used for all our business transactions and GASP.... we haven't backed it up, so we could potentially lose very important data
Many thanks and I do hope somebody is out there to help us.

Much geekness
Lucy

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Black Screen when turning on Screen - Possible motherboard malfunction? Please help!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 78.4

Hello potential saviors,

My computer (HP Pavilion dv6700 running Windows Vista) was running without a problem when I noticed that my Symantec icon had a red exclamation point on it. I clicked on it to see that the first of two items (I cannot recall what they were called but they were the two types of protection that Symantec offers) was not working properly. (Side note: My Windows Security Center had been telling me for a couple of weeks that Symantec was reporting in a format that was not compatible with the Security Center, but Symantec itself was telling me that its protections were in place so I ignored the problem).

I tried to fix the problem but Symantec was only giving me the option to click on a button called "Options" and it didn't seem helpful, so I tried going to Windows Security Center to fix the problem there, but then my screen went black and didn't respond to Control Alt Delete or anything else I tried. I forced it to shut down, restarted it in safe mode, opened Symantec and tried to fix the problem but got an error message about my Symantec registration.

I restarted the computer normally and opened Symantec, but now both items were not working. At the top there was a message alerting me to the fact that both forms of protection were not working and there was a button saying "fix now". I clicked on that and nothing happened. I assumed that my computer had not fully started up at that point and clicked "fix now" again after ... Read more

A:Symantec malfunction, then start up to black screen

Get rid of the symantec. It doesn't work right with Vista, (as you can see), no matter WHAT they claim. Same with Norton, of course, since they are the same company and the same crappy results when used with Vista.

Read other 5 answers
RELEVANCY SCORE 77.2

Problem:
1) When booting the computer, after the motherboard splash screen the screen turns black and nothing happens. Everything is still on and the fans are running.

PC Spec's:
Motherboard: Asus M4A78-E SAM3 780 ATX
Processor : AMD Athlon II X4 620 2,6GHz 2MB, 95W, AM3
RAM: Corsair 4GB DDR2 800MHz/Cl5/XMS2-6400
Graphics (x2 Crossfired): XFX PCIe HD5750 512 MB
Power supply: Corsair VX 450W
HDD1 (Windows 7 (64) installed): HD500GB Samsung SP SATA-2 7200RPM Spinpoint F3
HDD2: 250GB storage
DVD: DVD RW Samsung 22X DL

This PC has been in use for approximately a year.

Facts:
1) When I turn the power on, all fans start running like they normally do
2) Using the ASUS Express Gate splashtop that launches before the motherboard splash screen I'm able to browse all my files on both harddrives
3) Pressing DELETE at the motherboard splash screen takes me to the Bios Setup Utility, which I can navigate
4) At the Bios Setup Utility, it says that the Primary IDE Master and Primary IDE Slave are "Not Detected". Not sure if this is significant.
5) According to the Bios Setup Utility it should attempt to boot from the correct HDD. Trying to boot from the second HDD yields the same results.
6) Pressing TAB at the motherboard splash screen to view BIOS POST Message only leads to the same black screen
7) Switching the monitor made no difference
8) The monitor can't find a signal from any other ports

I'm at my wit's end. I do not und... Read more

A:Motherboard splash screen - then black screen of death =(

I went into the Bios Setup Utility and reset to factory defaults. I then changed the boot order so that I would boot from DVD before HDD. For some reason this did it. It now works. Maybe it just needed time to rest? Because this hardly sounds like the solution to my problem.

Read other 1 answers
RELEVANCY SCORE 75.2

hey sorry that i've posted this samish message in other forums, i'm new to this posting stuff.

when i start windows especially, my screen goes black anytime a program begins to load. it turns off up to 3 times every time a program is loading and then it's fine until i start another program. there is no blacking out during demanding video games. i have uninstalled and installed the newest video card drivers. this has been a bit annoying, but i installed linux and it is constantly turning the screen black so i am stuck with windows xp.
this wasn't a problem before i bought a new motherboard and ram and processor.

thank you so much for any help!! this has just been annoying for soooo long and i havent found any of my friends that is smart enough to figure this out.
 

A:screen turning black

Read other 8 answers
RELEVANCY SCORE 75.2

Hello everybody.  I am really sad cause I think will loose my entire information.  I just bought (with so much effort) a new laptop on October 2015. Now, seven months later, when I put the ON BUTTOM, it does not turn on. I just hear all the process of turning but the screen is black.  The MAYUS KEY blink with a white light: 3 times and a pause, 3 times and a pause... Wanna know what can I do. I am completely sad and angry at the same time. My way of living is all I have there.  PLEASE HELP ME! Thanks. 

Read other answers
RELEVANCY SCORE 74.4

I have a touch smart pc it is an ( all-in-one model: 310-1033/product numberBT566AA #ABA ) i was using it and went to get me a coffee when i came back the screen was black, i could see it had power so i went to the hp web site followed the instructions unplug,hold power etc. did this more then the 3 time suggested and it is still black pulled off the back cleaned any dust and retried the suggestion again to no avail, a neighbor told me to replace the video card but before i do anything thought i might see if anyone here can help me . i also saw that this is a common problem per google but once again a lot of suggestions can anyone please help me with this i do not want to scrape this as i have 3 years worth of info ,pictures, home movies of my children, not to mention 3 chapters of my new book with research stored on it, im not a computer genius and this is my first computer ever so if you can help me please and thank you. 

A:black screen when turning on my all-in-one touchsmart 310 PC

Hello @k_meacham, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.I understand that your HP TouchSmart 310-1033 Desktop PC is starting up to a blank screen and you are seeking assistance. I am providing you with an HP Support document: Screen is Blank after Starting the Computer, which has been designed to address the very issue you are experiencing. I recommend that you review the document and follow the instructions. Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!

Read other 8 answers
RELEVANCY SCORE 74.4

My laptop screen turns black right after I turn it on. I don't even get to the Windows screen most of the time. I hooked it up to an external computer screen and get a picture if I do get past Windows screen, and I just had a new screen put on 6 months ago.  I have looked online and seen some info about possibly the blacklight or inverter is messed up. Any help would be appreciated.

A:Screen Goes Black After Turning On Computer

If I read this correctly it seems as if even on another monitor it has a bit of an issue.  Have you tried getting into safe mode as you boot up?  Try tapping F8 repeatedly as it boots, if it works in safe mode that would rule out a hardware issue.

Read other 3 answers
RELEVANCY SCORE 74.4

Yesterday my computer shut down and now when I try to restart it, it's stuck at a black screen. I went into Boot Options and then Diagnostics, and the error code 2000-0146 came up. I have no clue what I'm supposed to do now. Help please!

edit: i dont know if this is the right place to post so i posted in hardware too. if i get a response here i'll delete the other one
 

A:Black screen when turning computer on

Read other 11 answers
RELEVANCY SCORE 74.4

Before you read this, I am not very good with tech.
so..

My computer is a HP PC with Windows 7. If someone could tell me how to get more information by typing something on the computer, that would be great.
I have avast!, I have 6GB Ram, Nividia Graphics Card (yet again, if someone could tell me how to get more info) and my computer has some problems.

When I turn my PC on, it takes around 5 minutes of the mouse in the middle of a black screen for it to get to the screen where you log in.

After that, the computer is okay. Recently, however, it has started to make a really loud noise, and is getting very very hot. It burns if I put my skin on it.

When I play games like LoL, Dota 2 and Arma 2, my screen sometimes goes black and the only way to fix it is by turning my PC on and off, and when it takes 10 minutes to get back to the point where I can open the game, this is very detrimental to my gameplay.

To be more specific, the screen has a little cut out where I can see a black screen with lines in it for a split second, then the screen goes black. I can still hear and talk to my friends in Teamspeak, but then, sometimes, after about 20 seconds, the sound cuts out and gets stuck on the sound last heard before it cut out.

Black Screen? My computer randomly turns off alot, and when it does, I am usually playing games.
Now, when I turn it back on, it loads up the HP screen, then it goes to a black screen with a mouse in the middle of it for what I timed as around 5 MINUTES. ... Read more

A:Computer Turning Off & Black Screen

Read other 10 answers
RELEVANCY SCORE 74.4

Hey there this is my first post here.

So I turned my laptop on as usual to an unexpected black screen and a frozen cursor at the top left. Nothing came on the screen prior. I then tried turning the machine off via the power button to no success so I had to pull the battery.

Now it no longer turns on at all! I've tried discharging it too and nothing

I'm using a Compaq presario. Any help will be seriously appreciated.

Thanks.

A:Black Screen Help Upon Turning On Laptop

Hello trenon and Welcome to PCHF

After you log-in (on black screen) press ONE TIME Ctrl-Alt-Del.
Then Start Task Manager>File>New Task (Run...)>Browse>Local Disk (where Windows is)>Windows>Explorer and select Open

BTW: Is there a light blinking on CapsLock?

Read other 1 answers
RELEVANCY SCORE 74.4

I just turned on my win 7 HP Pavillion G7 laptop and I get a black screen. the power light and num lock is on; I hear the fan and hard drive moving but not taking me to the windows startup so i can enter my password. this is not the first time i have had this problem. i have hit f2/f3, f10, and f8 the laptop is not responding to those commands. I did a hard reset power off laptop for 30 seconds and took out the battery and plugged it back in. The screen is still black. any suggestions?

Read other answers
RELEVANCY SCORE 74.4

My tower is a hp envy 750 the problem is when I turn it on it starts normal but when it continues the screen just turns black but the tower is still on
 

A:Screen turns black when turning on

Read other 6 answers
RELEVANCY SCORE 74.4

Everytime I turn my computer on it will start goes through the first couple of screens and then right before it gets to the screen where you type your password to log onto your computer its a blank black screen. I realized after doing this many times that if I leave it on this black screen after a good 10 to 15 min it goes onto the logon screen and I type in my password and it logs into the computer. Takes a while to start up so I try to run a virus scan and then it will restart the computer and nothing happens. Also I am able to log onto safe mode just fine but if I have to many things going on it freezes and I have to restart the computer and I am then back to square one.

PLEASE HELP new Dell Inspiron 1420 computer only had for 6 months and I don't want to lose any data!
 

A:Black Screen when turning computer on

Read other 16 answers
RELEVANCY SCORE 74.4

I have a Sony P93-A and it intermittently has a black screen when I turn it on the automatic mode. By this I mean I can't see anything on the LCD screen. I have sent it in to Sony repair 2x and they say nothing is wrong.

Am I missing something simple here? Has anyone else had the same problem?

The only variables would between the repair shop and me would be the memory stick and the batteries.

Could aging batteries cause this problem?

Thank you for any insight you might have.

Jill
 

A:Black screen when turning on my camera

Read other 8 answers
RELEVANCY SCORE 74.4

Hello everyone i'm new here but i have a problem playing games. I have a Intel(R) Celeron(R) CPU 3.06 GHz Clockspeed 3.08 GHz, 512mb Ram and a Readon 9200 Pro Family Video Card. The problem i'm having is with the game FarCry when i start the game and the level is loaded the screen turns black and in the middle i see a small monitor and a computer disconnecting and then my screen turns off(it happens on every setting). I'm having the same problem with the game Joint Operations thyphoon rising but then just in the beginning of the first trainig level
 

A:screen turning black with Farcry

try updating your video card driver's from here:

http://ati.amd.com/support/driver.html

The video refresh rate is incorrect for your monitor when you start playing these games. A driver update might fix this trouble
 

Read other 1 answers
RELEVANCY SCORE 74.4

i need help i have an hp notebook envy 15-j144na when i press the power on button the power light comes on. the f12 key led stays orange. the caps lock key blinks white twice every four seconds. the screen never comes on. when i power on i can hear the hard disk power up. i tried taking the battery out and disconnecting ac. then pressing power button for 15seconds then attach ac and power on. i tried removing battery and memory  and power cable. then put it all back together and power on.  i tried holding windows key and b key and pressing power on for a second but it does not enter bios update. i tried attaching an external monitor but it doesnt show anything when i power the laptop on the bios doesnt show if i press f2 or del or esc.  before this happened windows 10 crashed when using bittorrent then reset and now black screen from power on. any ideas? 











Solved!
View Solution.

A:black screen indefinate when turning on

I left my laptop off over the weekend and it had the same symptoms. I swapped the hard disk out for another harddisk. The new hard disk has windows 7 on and the bios reported it couldn't boot. This was different because i could see something of the bios on the screen at least. Then i plugged my laptop hard disk back in and the screen worked and it booted to windows. I dont know why the laptop is now working. Very odd. I've never seen this on any previous laptops or desktops. 

Read other 6 answers
RELEVANCY SCORE 74.4

Hi,

i've got a little problem lately. It started first when i played Overlord II. The screen suddenly turned black, sound went on for a while and when i alt-tab'ed after a minute or so sound stopped and i could get back into the game. but it kept makin this problem every few minutes so the game got unplayable. thought i wait for a patch, maybe its a game problem...
then i installed call of duty 5, same problem, only i can't get back into the game... and its got the 1.4 patch installed.
all of this happened without any error, drivers are up to date (had the driver reset problem a while back but the latest nvidia drivers seemed to get rid of it).
overheating is not the problem, gc temperature is 64C according to everest, cpu rarely goes over 60C.
Any suggestions? other games like fallout 3, streetfighter 4, prototype, etc. work great. all of the games are set to 1650x1080, worked fine so far... changing settings didnt work either....

btw, my specs:
P4 E8400 @ 3 GHz
Mushkin 4GB DDR2-800
BFG GTX 285 OC2
Vista 64
 

A:Screen turning black during games

Read other 16 answers
RELEVANCY SCORE 73.6

This morning, when I turned the PC on, the monitor only showed a black screen. It was working well last night though. Th PC seems to work normally as it seems like it reaches the desktop part with start menu and all the short cut Icons. I know this because after waiting for a while, I press the windows button then press "U" two times(it's the hot key for shut down and turn off). The light around the power button of the monitor keeps on blinking instead of a consistent light(this thing usually happens after turning the PC on while there's still power on the monitor until the AVR is turned off). There were no beep sounds and such when turning the PC as it never had those kind of sounds even when things are okay.

If this helps, the fan for the video card is still working as other fans as well.

What could be the problem? Video Card? Monitor? Monitor to PC connection? I probably just need to know which is the problem for now.

EDIT: I'm not very knowledgeable on hardware terms and I'm not very good at this stuff as well so I probably won't try to do changes on my computer by my own.
 

A:Monitor shows black Screen after turning on.

Read other 16 answers
RELEVANCY SCORE 73.6

Hi guysAbout an hour before, I tried turning on my laptop. Win 10 booted, and then hanged right at the login screen. The cursor wasn't moving and it was like that for a few minutes. Eventually I got fed up and pulled out the battery (a big mistake). Then the screen was black after I switched it on again. Lights were glowing, fan moving but nothing on the screen. I kept it like that for a few minutes. Then, I switched it off by holding the power button, removed battery, connected ac adapter and pressed the power button and it got switched on! It started working normally but then restarted suddenly. But this time, instead of booting all the way to the desktop, it stopped at windows logo and then gave me the blue screen of death. Some system file which I don't remember was 'lost' or had 'an error'. I restarted, This time again it loaded to login screen and then restarted. There was 'winload.exe' now instead of the previous file on the blue screen of death. Again restarted and now it won't show anything. Tried like 50 times already. Lights glowing, fan moving but no display. I guess the windows has been corrupted or something. But how do I acces bios now to launch installation cd or to usb boot? Thank you so much. 

Read other answers
RELEVANCY SCORE 73.6

Basically whenever I'm playing games that are either intense or fps uncapped my screen turns black for a second or two and then goes to normal again. This can happen once every few minutes or every few seconds while playing.

This problem does not exist while browsing etc.

GPU: XFX RX 580 8G
CPU: Ryzen 1600x Fan: be quiet pure rock slim
RAM: crucial 8gb ddr4 2133mhz
PSU: be quiet pure power 10 500W modular
MBO: MSI b350m pro-vdh
Monitor: Viewsonic viewsonic xg2401 144hz
Sys: W10

Tried reinstalling windows, using ddu and trying older drivers. Updated BIOS. Turned GPU and CPU fans to 100%.
MAX GPU temp while gaming is 81c. CPU around 60-71c under heavy load.
(Note: screen turns blackeven when the gpu temp isnt that high)
Any clues? My guess would be temps but they look fine on paper. Maybe the psu getting too hot? Can motherboards overheating cause this?

Thanks in advance.
 

Read other answers
RELEVANCY SCORE 73.6

When my friend turns on their xp laptop the screen goes white, then black and won't do anything. The cursor is on the screen and looks like it is loading but nothing ever happens.
 

A:When turning on XP laptop screen goes white, then black

May be caused by a bad hard drive...
 

Read other 1 answers
RELEVANCY SCORE 73.6

Hi Everyone,
The problem that I have been experiencing within the past week is very strange. I will just be happily using the computer, and all of a sudden, the screen goes black, and I can't do anything. I don't get a blue screen, no warning. It just happens. The most recent incident happened 10 minutes ago. I was burning a CD while listening to some music. The screen turned black, my music was frozen, the same 2 seconds, was playing over and over... nothing would work, the "working" light on the tower was blinking, and then stopped. Does anyone know what this would be caused by, or even if they have heard of anything like this happening to someone they know.
Thanks for any information.
 

A:Strange Problem...Screen Turning Black!

How long have you had your current screen? Also if you have a spare monitor does it work fine with that or do you still get a black screen?
 

Read other 3 answers
RELEVANCY SCORE 73.6

Yesterday my laptop randomly shut down and now when I try to restart it all I get is a black screen. I went into Boot options and then Diagnostics and the error code 2000-0146 came up. I'm literally stuck with a black screen and I have no idea what to do. I submitted all my computer's info when I signed up but i you need me to re post it just let me know. Please help!
 

Read other answers
RELEVANCY SCORE 72.8

Hello again.

I recently purchased my parts and monitor about a few months back. I have a Samsung Syncmaster 226BW. It is in good condition and when it works, it works very well.

However, there are times when I start my PC, my monitor will only display content for a few minutes until it just turns black (and other times pink). The power button on the monitor says it's still on and not hibernating or turned off. I would then have to restart my computer to bring back the display. And it always works the second time I start my PC if this problem occurs.

Also, when it turns black or pink, I blindly type the restart sequence (windows key -> up arrow -> left key twice, ctrl+alt+delete doesn't restart my PC). Once it starts to restart the computer, often times the mouse arrow appears in front of the black/pink screen. Just thought it was unusual.

Does any of you have an answers for this? I updated my monitor driver but I forgot if I updated my video card driver to the most recent update. I am going to do that now. But I really want to know if there are any other solutions?
 

Read other answers
RELEVANCY SCORE 72.8

Hey Guys,
Recently a week ago, I watched a movie and put my dell ultrabook to sleep, the next day, when i started it up, The laptop started giving out three beeps, Then i took it to my local service center who said that the motherboard was faulty, I didn't seem to believe them, so i disassembled the laptop and replaced the cmos battery, after an overnight capacitor drain.

The laptop finally started, and i was met with the dell logo, I tried tapping F2/F12 to no avail, then a black screen appeared mentioning "PXE-ROM : Exiting PXE ROM", This screen comes very rarely, Only after 12 hours of cmos drain. I can't seem to access windows, My hard drive is well working.Any help would be appreciated 

Read other answers
RELEVANCY SCORE 72.8

Hello!
Few month ago motherboard of my 7720 inspiron decided to pass away. suddenly the laptop had turned on and when plugging the AC adapter the blue light indicator turned off. I've understood that the motherboard is broken (after discussing with some technicians as well). recently I've purchased new motherboard and hopped that my laptop will be back to life but it won't...
after replacing with the new motherboard the light indicators are turning on and even the quick access buttons are turning on as well but the screen remains black and blank without the fan working! I've tried the following:
1. turning off the laptop and pressing the power button for 15-20 sec without power plugged in.
it helped but the windows logo got freeze and after rebooting the laptop once again it has returned to the same black and blank position.
2. display check (long pressing D) is OK.
3. I've even ran the diagnostics check and it's OK as well. 
can it be just a bios update issue?
please help me!

Read other answers
RELEVANCY SCORE 72.8

I do not have the Blue screen, but the Black screen that just shows up when I turn on my laptop along with the cursor.
Can anyone likely help please with this? Calling all experts! Trust me I did my due diligence and researched the incident, removed battery and plug, USB, held power button for 30 seconds, restarted the laptop, all to no avail.
Anyone up to help with this and if there's another way to fix the issue? It would be appreciated

A:Laptop when turning on Only shows Black screen and Cursor

Can anyone please help? It is Lenovo thinkpad

Read other 0 answers
RELEVANCY SCORE 72.8

I'm not sure if this is in the right area or not.

I had my laptop on and running fine for a few hours accumulatively (because I did put it in sleep mode ocasionally) last night and then one time I turned it off and when I turned it back on it lit up but nothing came up on the screen.

I turned it back off by holding down the power button and decided to let it cool down. Later I turned it back on and it was working fine seemingly and then it would "turn off" because the screen went black but the lights were still on. Then it would refuse to turn on for a while. I let it set overnight and I turned it on and it seemed to work again but then it did that thing I mentioned where the screen goes black but the lights are still on and it won't turn back on now. Well, it will turn on because the lights will be on but nothing will show on the screen.

I also think there might be a chance there is a virus on it. My alert keeps popping up and telling me that there is but it says it's quarantined and infected or something. I don't really know how to explain it.

Read other answers
RELEVANCY SCORE 72

My lenovo Yoga 700 is turning on with a black screen and a continuos beep. I have reset the battery and also left it out and held down the power button for 30 seconds and plugged it back in. I have reseatted the RAM and SSD. I have tried booting with the SSD not inserted and I still get the same error. I have no clue where the CMOS battery is on this MB, I have read that it is replaced by two super conducters? If so how do I go about resetting it if that might help. Let me know if anyone has any ideas desperate at this point thanks!

A:Lenovo Yoga 700: turning on with a black screen and a continuos beep

I have a Yoga 710-11, from yesterday do the same thing, except sound, mine make no sound. I too unplug battery And wifi. Turn on but only black screen, nothing more. I start figuring it's a BIOS update installed in background, because i was working Good, suddenly make a noise, and turn off. And now don't start. 

Read other 1 answers
RELEVANCY SCORE 72

Hey I have Ideapad 500-15ISK . Surprised that the new notebook can't start properly. After power on, it kept in the black screen and can't go to Windows 10. (The power button light is on). i read about some solution like(unplug the AC adapter and take out the battery. Then, you push the power button 10 times in a row at one second intervals. Next, you push and hold the power button for 30 seconds. Then you put the battery back in and push the power button) but my laptop has built-in batterywhat can i do ?????????????????????

Read other answers
RELEVANCY SCORE 72

Hello, my Lenovo y500 laptop has not been working properly after normal shutdown (with fast boot on win8.1 enabled). After plugging AC adapter, laptop turned on by itself (I didn't press power button) but nothing appears on the screen - I hear quite loud fan from inside. So the screen is black, it doesn't even show 'Lenovo' logo. What's more, I can't even turn the laptop off by hitting power button! I can only do that by unplugging AC... Did someone experience such things?

Read other answers
RELEVANCY SCORE 72

fter upgrading to Win 10 Home from 8.1 and even after clean install of Win 10 Home, I get intermittent almost black screen without cursor. Programs running, like browser video continue producing sound without glitch. Ctrl-Alt Del does not work but Fn-F7 turns the LCD backlight off (darker black screen) and pressing again turns it on with video restored. The problem will recur from 2 seconds to a day later. Driver errors in Generic PNP Monitor (present in Safe Mode) and Bluetooth have been corrected by uninstalling and scanning for new hardware, but problem persists. Both sfc and dism completed without changing anything.
ASUS N550JK
Win 10 Home 10.0.10586 Build 10586
AMI UEFI v. 208 (latest)
Intel Core i7-4710HQ
16 GB Dual-Channel DDR3
Intel HD Graphics 4600
NVIDIA GeForce GTX 850M
SanDisk 250 GB SSD

Read other answers
RELEVANCY SCORE 67.2

Hey
I just replaced my not working motherboard and power supply card with new ones. Now the windows seems to boot but just when the start screen is about to show up, the screen go black. I know it's up because when i slide my finger in the biological sensot it would make the sound of a successful login.
If you guys have any suggestions except repairing or reinstalling the OS, i'd happy to hear that.
Thanks in advance

A:Black screen problem - new motherboard - Dell Vostro 3550

It's probably an Activation Problem. If it's a new Motherboard, it's new Hardware, even if it is the exact motherboard you replaced.

If you can pull up Task Manager from the black screen (If you have a mouse but nothing else) - Then you can stick your install disk into the Optical Drive and run Setup.exe- This will fix any activation problems. Run an In-Place Install which means just choose "Upgrade" from the choice of either upgrade or fresh install. I've had to do this twice.

Read other 3 answers
RELEVANCY SCORE 66.8

 Hi all,First post!  My Dad's Lenovo laptop goes to a black screen when starting up, so is unusable.I haven't seen it in the flesh yet but have started to research things for him and have found that 'black screen' shows up quite a lot for Windows 10 and Lenovo PCs! We were so impressed with my Dad's PC I've ended up with the same model myself:Lenovo YOGA 500 Convertible Laptop, Intel Core i7, 8GB RAM, 256GB SSD, 15.6" Touch Screen.Also labelled as: Yoga 500-15IBD Laptop (ideapad)  I see some people mentioning hardware failures and others device driver problems with the graphic card etc. but haven't read a definite cause/fix for this so far. I've just found this recent critical BIOS update for this PC which mentions the black screen problem:Software name: BDCN63WW Version 63[Important updates] Fix Win 10 lid close black screen issue.http://support.lenovo.com/gb/en/products/Laptops-and-netbooks/Yoga-Series/yoga-500-15ibd/downloads/D...I haven't seen this mentioned in the forums? Has anyone else used this?If the PC always boots to a black screen I'll obviously have trouble installing this! I'm hoping that it will boot in Safe Mode or I'm going to have some trouble installing it?! I don't know whether to install the BIOS update on my own machine which is running fine - I think I'll wait until I see my Dad's laptop first which will be in a few weeks. Has anyone had any experience of this BIOS update or other comments on this?Thanks. &nb... Read more

A:Yoga 500 'BLACK SCREEN' - BIOS update: "[Important updates] Fix Win 10 lid close black screen issue"

I'm still wondering about this... I've just updated the Lenovo Companion after seeing it mentioned in another thread. It looks like this s/w is supposed to scan the PC and recommend Lenovo updates - critical and nice to have ones. Initially the Companion was showing a critical update for Lenovo SHAREit and a recommended one for my BIOS. It says I'm currently on BDCN28WW and offered something like v61 and not the 63 I mentioned in my first post? After letting it update SHAREit and re-scanning the BIOS update is no longer being offered and still shows me on v28 ??? I'm not sure I trust this 'Companion' app!My laptop seems to be running fine so I don't want to break it updating the BIOS if it's not required. For all I know my Dad's broken one may be broken because it upgraded?! Does anyone else use/trust the Companion app?And has anyone else seen it change it's mind on recommended BIOS updates?Thanks.

Read other 4 answers
RELEVANCY SCORE 66.4

I just bought this laptop for about 1 month, the laptop work fine before. But after...I don't know maybe after the windows update, the driver make the screen flickering and some dots appear on the screen, sometimes the screen lagging and went black. I'm pretty sure it's because of the driver because if I disable it, everything is fine,but that is just a temporary fix, every games is unplayable when I disable the driver. I tried to reinstall it using driver from Intel, Windows, Lenovo but none of them work(newest)

Read other answers
RELEVANCY SCORE 66.4

Hello!I recently ordered a new motherboard for my "Inspiron 7720 Special Edition" laptop because the old one failed.The laptop is out of warranty but I was told since I purchased the new motherboard that the new part (motherboard) has 2 years warranty.In the new motherboard the 1st graphics card (Intel HD4000) is causing display problems whereas the secondary one (Nvidia GT650M) is working flawlessly.I have included a screenshot of how the screen looks.I have tried the latest and older drivers and have also found out that there's a Kernel memory leak (via PoolMon).I am using W10 64bit and have the latest BIOS installed. The problem initiates when W10 is on the log on screen, just after the boot and loading.Screenshot of the problem: 
I would like to thank you in advance!

Read other answers
RELEVANCY SCORE 66.4

My wife has a computer with an ASUS P5ND motherboard that's been failing to boot lately; I'm not sure what's causing it, but it may be a motherboard problem, so I'm posting here. Essentially, what happens is that the BIOS boots partially (including a successful sounding startup beep) and then the screen goes black. This had been occuring during the Windows boot process (I run Vista; the Windows logo would appear briefly, and then the screen would go blank and the booting process would hang), but now I'm getting a message saying that the BIOS post failed and then the screen goes black. I can then press delete to enter setup, but the screen blacks several seconds afterwards.

Admittedly, this may be a video card problem (feel free to move it if so), but my wife noticed no graphical artifacting or other signs of damage (other than a Skyrim crash to desktop, which is probably par for the course for the game). For what it's worth, she has a GeForce SLI setup of some kind (I'm not sure what, but if it would be helpful, I can check); I've tried reseating the cards and the bridge to no avail (though immediately after doing this, I *was* able to view the set-up screen successfully, without the screen going blank; further reboots led to the blanking set-up screen again).

Anyway, if anyone has any suggestions as to the nature of this problem before I take it in for repairs, I'd greatly appreciate them. I'm pretty mystified, and... Read more

A:Potential issue with motherboard -- failure to boot, black screen on setup

It may very well be the motherboard or even the power supply... SLI setups require a lot of power
 

Read other 1 answers
RELEVANCY SCORE 66

I'm getting the black screen with movable cursor or KSOD (Black Screen Of Death) on Windows Vista.

What happens:
The system powers on.
POST
BIOS
Start windows normally
Windows splash screen
-> Black screen <-

What I can do:
I CAN enter BIOS and have reset the default settings.
I CAN press F8 to give me advanced boot options, but all options have the same result, apart from "Repair your computer".
I CAN load the "Repair your computer" option.
I CAN move the mouse around the screen.
I CAN press shift 5 times to get a dialogue to appear, but no control panel.
I CAN press the power button to shut down the system.
I CAN start up in safe mode, which is exactly the same, but with lower resolution.

I CANNOT seem to do anything else.

However, there are workarounds to accessing the hard drive:

I CAN use MSDaRT or the System Recovery Tool.
I CAN use the hard drive as an external USB hard drive on another machine.

What I've tried:
Startup Repair - Could not detect a problem.
System Restore - No restore points.
Windows Complete PC Restore - A valid restore location could not be found.
Windows Memory Diagnostics - No errors.
SFC Scan - No problems.
Stand alone system sweeper - No problems.
Hotfix Uninstall - Nothing to uninstall.

I also COULD do a partial or full "Packard Bell Recovery", which is essentially like reinstalling windows. I DO NOT want to do this.

I'm sure this is just a simple software issue real... Read more

A:Black screen with movable cursor or KSOD (Black Screen Of Death) Vista

I think I saw this post aver at Toms but I also think you gave some additional info.
I think what may be going on it during the switch from the windows low res video driver to the driver used in normal mode.

Since you can get into safe mode try to go to device manager.
Start|right click computer|properties|device manager.
Look in the display adapter.
Is there a yellow exclamation mark there?
Or is it showing the video that you know should be there?
Please post the video that the machine uses and or the PB model.

Read other 15 answers
RELEVANCY SCORE 65.6

A few times now I have been in internet explorer and then the screen with go back and forth from black screen back to internet screen and back and forth between the 2 for a few minutes and then will hit me with a blue screen with a bunch of writing on it and then will restart. It seems to run fine after the computer restarts itself but this has happened a few times now!
 

A:Screen flips back and forth from black screen to normal then blue screen

Welcome,
Can you provide a few details [remember we can't see or touch your system] about the hardware and software?
Thanks

Read other 3 answers
RELEVANCY SCORE 65.2

Hi everyone,

From last few weeks I'm having this strange and annoying blank screen of death. I could just see a blank screen (not a blue screen) while either waking up computer from sleep or while trying to turn on the display by moving cursor/typing something(waking up from power saver mode of display, I set display to be of after few minutes of inactivity). So essentially screen becomes total blank. Just once or twice I saw this BSOD "DRIVER POWER STATE FAILURE" but for all other times my screen is just blank. I could see the Hard Disk activity LED on during this blank screen. And almost after all subsequent boots, I could see "Windows has recovered from unexpected shutdown/serious error - Check for solution" message.

System - Windows 7 Pro x64 with all latest recommended and security updates
CPU - i7 2630QM
GPU - nVidia GT525M
MoBo - Factory default for Dell XPS L502X

First I suspected its because of my nVidia GT525M GPU drivers (I was using official latest drivers 320.49), so I completely uninstalled them with regular uninstall + DriverSweeper 2.1.0 from Guru3D.com. I did not install any nVidia/display drives since then. But just now I got another blank screen after it. Also I started connecting my PC to an old Sony Bravia TV with HDMI cable and that time the automatic installation of drivers failed. That is my second point of possible problem. I've been using CCleaner to clean the unwanted registry entries and revo uninstaller for almost every unin... Read more

A:Blank screen of death while wake up from standby/turning on the screen

The BSOD is caused by Intel(R) Centrino(R) Wireless-N 1030 driver.

Code:
Irp is active with 5 stacks 3 is current (= 0xfffffa800760f840)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa8009cd4050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
\Driver\NETwNs64
Args: 00014400 00000000 00000004 00000002
[ 16, 2] 0 e1 fffffa8009d9e470 00000000 fffff8000370b200-fffffa800c1f7510 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00014400 00000000 00000004 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa800c1f7510

Args: 00000000 00000000 00000000 00000000
And the driver is old.

Code:
fffff880`06cd3000 fffff880`07555000 NETwNs64 T (no symbols)
Loaded symbol image file: NETwNs64.sys
Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
Image name: NETwNs64.sys
Timestamp: Tue Jun 21 22:40:03 2011 (4E00D06B)
CheckSu... Read more

Read other 8 answers
RELEVANCY SCORE 65.2

I'm having a BIG problem with the computer screen. Pixels on my screen keep turning green & pink. It also keeps changing the screen resolution by itself. I tried installing the latest graphics driver from Compaq, unplugging my phone, neither worked. I've provided an image below:

Please, please, can you help me!
 

A:Random pixels on screen turning red & green, with screen res changing by itself

Read other 6 answers
RELEVANCY SCORE 64.8

Hey I need immediate help!

It's my sis' previously-formatted HP Pavilion dv5201tx! The problem is as the title above. I can go into safe mode. I've used system restore twice. And in Documents and Settings folder I noticed it has:

Administrator
Administrator.computer description name
Administrator.computer description name.000
username1
username2

Is it creating more user folders? At some point Administrator.computer description name.000 wasn't there. Corrupted registry hive? I'm not sure! Restarted many times, used Last known good configuration, and it's still black after the boot screen. Please help quick, she uses it a lot. Thank anybody so much..
 

A:Black screen after boot screen, no welcome screen, no logon screen

Read other 6 answers
RELEVANCY SCORE 64.8

Hi,
When I was playing a game the other day my DELL XPS 8500 froze turning the screen into green and yellow lines as well as freezing the sound into a continuous set of dissonant tomes. I turned the computer off using the power button. When restarting the computer wouldn't start properly.
On restart, the fan starts as usual and the computer appears to be starting normally for the first few seconds, then the HD lamp goes out and nothing more happens. The screen has power but is black all the time. Some USB slots seems to have stopped working while some still appears to work as lights go on on the items attached to them. The mouse seems to actually have been broke. Some lights on the mouse lights up but not the laser underneath. Testing the mouse in another computer gives the same result.
Opening the cover reveals an orange light lit up on the motherboard.
Any help in identifying the problem apreciated
Cheers,/Segelmange

A:XPS 8500 will not start, orange light on motherboard, will not boot, BIOS inaccessible, black screen

Orange LED on motherboard means absolutely nothing.  It only indicates that 5VSB power is available.
Green and Yellow Lines indicate GPU fan failure and overheat damage.
Disconnect the Data Line for the hard drive and turn on.
It should show failure at that point.
If it does not there are other problems.

Read other 9 answers
RELEVANCY SCORE 64.8

i need to know what to do to get it off the black screen has to do with geuinnse i ant spell is said windows 7 its not a part of genunse 

Read other answers
RELEVANCY SCORE 63.2

After I close the screen (closing the lid over the keyboard). Instead of going into standby and then turning back on when I open the lid (screen), the screen doesnt come back on and I have to restart the computer. What is going on. P.S. I have XP tablet edition. Thanks

A:Screen not turning back on after closing screen

It does come back on after I manually put it on standby

Read other 1 answers