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touchpad and mouse stop working on my win7

Q: touchpad and mouse stop working on my win7

Yesterday, when i installed the Kaspersky on my Compaq CQ40-619TU. It wasn't success, and then i don't know what happened my notebook restarted and the touchpad and usb mouse also just simply stop working.

When i check on the driver, it's still saying "This device is working properly".

PLS help me solve this problem.

RELEVANCY SCORE 200
Preferred Solution: touchpad and mouse stop working on my win7

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: touchpad and mouse stop working on my win7

Welcome!

Rest assured, if anyone posts in this thread, it will be to help you.

I suggest a system restore to get to a point before the troubles.

Then try installing Kaspersky again. If the problem happens again, do another system restore, and install Microsoft Security Essentials instead.

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RELEVANCY SCORE 80

Just purchased a YOGA 720. I am having an issue with the Touch Pad and Mouse. Everything works fine on startup but if I close the lid and then reopen the touchpad and mouse become inoperarable. On start up I checked the Device Manager and see two "HID Compliant Mouse" items. If I close the lid and re-open the touchpad mouse stops working and when I check the Device manager again only ONE "HID Compliant Mouse" item is listed. I hit the "scan for hardware changes" but it still does not come back. If I delete the remaining "HID Compliant Mouse" and scan for hardware changes, it re-populated the item but the mouse still does not work. Does anyone have an idea of how to fix this?

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RELEVANCY SCORE 74

My boss just bought a new computer for his office network environment.

It came with windows 10 home on it, and the network is controlled by an sbs2008, the 2 are not compatible. I was asked to Install windows 7 pro on the new machine so it could be added to the network environment without any hassle.

I made a windows 7 pro 32 bit bootable usb drive, ran into the usual usb3.0 issues with newer computers and win 7, so i added usb 3.0 drivers to it using win7-usb3.0-Creator, disabled secure boot in the BIOS as well as changing it to legacy so it actually recognizes the USB when i try to boot from it.

Mouse and keyboard worked during installation, the only remaining issue was that the partition was GPT which didnt work for win 7 , so i used CMD to diskpart, tried to convert to MBR but it wouldn't take it so ended up having to format it and then install from there.

It all went smoothly from that point on and i thought i was in the clear until i got to first time setup and had to make a user. The keyboard and mouse had once again mysteriously stopped working. So now i cannot add a user and get past the initial setup point.

I was wondering if anyone else has run into this issue and knows a potential fix.

The computer in question is an Acer tc-710-Eb51 with the following specs

i5-6400 quadcore @ 2.70 Ghz
h110 express chipset model
8gb ddr3 sdram
1tb serial ata/300
intel hd graphics 530 (onboard)

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RELEVANCY SCORE 67.6

Not really sure what genre this problem should be on. However i have recently purchased a Fujitsu Siemens Amilo Li2727 notebook. Working fine when i got it but i decided to use a usb mouse instead of touchpad now the touchpad has stopped working entirely even when usb mouse id plugged out. i really want to resolve the problem. i have already gone onto control panal, mouse but the touchpad does not come up as a device. Any help appriciated thanks.

A:Touchpad not working, usb mouse does, touchpad never works even w/o usb mouse

Hello Tristan,

Welcome to the forums.

Been a while since I had a laptop, but I seem to remember there being a setting on what to do with the touchpad when the mouse is plugged in. Unfortunately I don't remember where and have no way of finding it.

Have you tried rebooting with the mouse unplugged?

Sorry I can't be of more help. The manual for the laptop ought to have that info in it somewhere.

Gary

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RELEVANCY SCORE 62.8

Keyboard and mouse stop working

Hi, I'm having some major problems with my Dell Dimension 8400 which runs on Windows XP.
It all started with some files found and replaced during chkdsk.
My PC was working fine yesterday, but today when I turned it on the problem started.
At first, everything is okay. Then, after the initial Windows page the screen goes black and a gray bar appears at the bottom. At this point, the keyboard and mouse shut off (lights go off) and stop working. Once the gray bar has finished loading (1-2 seconds), windows continues to start as usual. The only problem is when I get to the log in screen (where I have multiple user accounts) I cannot choose one to log on with because the keyboard and mouse do not work. I have tried unplugging them and putting them in the USB slot instead but to no avail. I cannot run safemode or anything because the same login screen comes up.
I tried hitting F12 initially and ran hard drive diagnostics which gave me the alarming result:
"Drive 0: ST3160023AS - FAIL - Return Code 7
Drive 2: No device"
Drive 4...my CD drive...diagnostics not supported
Drive 5...my DVD drive...diagnostics not supported

Any Suggestions? Please help!

Thanks in advance.
 

A:Keyboard and mouse stop working AND STOP 0X0000007B

Please follow the steps here for the Stop 0x0000007B error: http://support.microsoft.com/kb/324103

As you will note, one cause can be a boot sector virus.

Return Code 7 can indicate hard drive failure. Drive 0 is the hard drive.

As for CHKDSK replacing files and causing this problem, it's not likely. Even IF you check both options- fix file system errors and scan for and attempt recovery of bad sectors, it didn't 'cause' the problem, it just made it more evident.

Backup everything you do not want to lose and consider replacing the hard drive.
 

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RELEVANCY SCORE 62.8

After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates

A:Mouse scroll and keyboard stop working until left click of mouse

Hello mpmckee,

First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.

Note: if you need some suggestions on which tools to use, let me know.

Afterwards, test functionally of mouse and keyboard.

If no change, run System Restore, choose a Restore point before the issue started.

Again test behavior of mouse and keyboard.

If the issue has been resolved, go ahead and reinstall windows Updates.

John

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RELEVANCY SCORE 61.6

Hi everybody, The touchepad stop working after putting the computer in stand by and start it again.All the perepheric just disepeare.Thank you in advance if you can find a solution. Best regards

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RELEVANCY SCORE 61.6

Compaq V6000 Vista Home, (32 bit) service pack 2. Computer about four years old. Motherboard replaced about four months ago because of graphic chips issue.

After a period of time / 30 min or so(?) (varies) the touchpad stops working. The blue power light continues to stay on, indicating the pad is still ?turned on? but the pad and buttons don't function. When the touchpad goes into this state, the icon on the bottom toolbar disappears. I also loose all sound, although the speaker icon remains.

When in this state the touchpad blue power light stays on and pushing the touchpad power button has no affect. (it should turn it off and illuminate an orange light)

The touch pad will also go into this state if the computer goes into the hibernate or sleep mode. One interesting thing, when in sleep or hibernate mode, you can awaken the computer by touching the touchpad surface, indicating to me that the pad is working until the computer comes ?awake.? After it wakes up, the blue blight is still on but the touchpad is inoperable.

If the touchpad is working, you can enter the sleep mode, return and the touchpad will continue to function normally.

To restore the touchpad and sound, the computer must be restarted. After that, everything works fine for a while. (time varies)

I can plug in a USB mouse to get around this issue.

I have done extensive research on Google. This issue has been happening at least since 2009. (although I didn't run across the sound issue mentioned) ... Read more

A:Touchpad/keyboard stop working

Update your chipset driver with drivermax
http://www.innovative-sol.com/drivermax/

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RELEVANCY SCORE 61.2

I updated my pc to windows 10 and since then the touchpad driver disappeared. Already tried to download a new driver but on the HP site there is only for the Windows 8. Even if im able to download for Windows 8 it still doesnt work.There is a driver that works on windows 10?Tks

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RELEVANCY SCORE 61.2

The tap function of my 2year old Dell 600m stop working last week. Every time I went to mouse settings and change anything, it start working. But after a standby, it stop working again. It also works on the login screen, but after loading all the settings it stops working.
It seems to my like a software driver problem. Any input is appreciated.
 

A:Tap function of Dell touchpad stop working

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RELEVANCY SCORE 61.2

This has happened a lot since my upgrade to Windows 10, and it's really starting to get on my nerves. Seemingly randomly, my keyboard will stop responding to what I type, and my touchpad completely stops as well (no, I did not accidentally click to disable it). These problems will never resolve themselves on their own, but as soon as I reset the computer everything works again - to me, that sounded like a driver crash, but nope! I checked the driver menu and it told me everything was running just fine. What's even more strange is that I have the backlight keyboard enabled so that when I type, it lights up. And strangely, the keys still light up when I press them, so I know it's registering my typing SOME how.

You would also think that this would be a software problem since it fixes immediately upon reset, but I've noticed that this issue seems to crop up a lot right after I have moved my computer... I'm lost and I've scoured the internet for clues, but no one else seems to have this problem. Please help!

In order to possibly do testing on what is causing this (via suggestions hopefully, I've tried everything I can think of) I am purposely not resetting my computer (thankfully this is a touch screen, but this on-screen keyboard typing is obnoxious). Currently, both keyboard and touchpad don't work, but a usb mouse I use does (the computer is also set so that using the usb mouse does not disable the touchpad).

A:Keyboard/touchpad stop working randomly

Hi I had that same trouble when on windows 8.1
Found out my BIOS was out of date
When upgraded to 10 my manufacturer updated the BIOS
Which in turn updated the latest drivers
Also have you run SFC /Scannow
Follow this link
SFC Command - Run in Windows 10 - Windows 10 Forums
Written by Brink easy to follow

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RELEVANCY SCORE 61.2

Unfortunately, the trackpad and touchpad of my T460p stop working intermittently. The problem seems to occur after the laptop is going into hibernation. When it boots up afterwards, neither the trackpad nor the touchpad or the mouse buttons work, and the device manager shows the Synaptics device having a hardware issue. The problem persists when rebooting the system and even when using a different operation system (e.g. Ubuntu via a Live USB). I tried upgrading the Synaptics drivers (v19.0.19.1), which does not solve the problem though. I also tried different driver versions (e.g. the ones offered on the Lenovo site), without success. I encountered this problem both on Windows 10 Home & Windows 10 Enterprise Edition, as well as various Linux flavors (Ubuntu, Fedora). The only workaround that I found is to shut down the laptop, remove the battery and reboot it afterwards, which seems to reset the faulty state the touchpad is in. I strongly suspect that this is a problem with the firmware of either the mainboard or the Synpatics device itself, which puts it into an invalid state when going into hibernation. For now, I disabled hibernation mode, which avoids the problem but is not ideal of course. Did someone else run into this problem? Any ideas how to permanently fix this? I'm very happy with the T460p otherwise but this problem just drives me crazy as it's impossible to use a laptop without touchpad/trackpad when traveling.

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RELEVANCY SCORE 61.2

This has happened a lot since my upgrade to Windows 10, and it's really starting to get on my nerves. Seemingly randomly, my keyboard will stop responding to what I type, and my touchpad completely stops as well (no, I did not accidentally click to disable it). These problems will never resolve themselves on their own, but as soon as I reset the computer everything works again - to me, that sounded like a driver crash, but nope! I checked the driver menu and it told me everything was running just fine. What's even more strange is that I have the backlight keyboard enabled so that when I type, it lights up. And strangely, the keys still light up when I press them, so I know it's registering my typing SOME how.

You would also think that this would be a software problem since it fixes immediately upon reset, but I've noticed that this issue seems to crop up a lot right after I have moved my computer... I'm lost and I've scoured the internet for clues, but no one else seems to have this problem. Please help!

In order to possibly do testing on what is causing this (via suggestions hopefully, I've tried everything I can think of) I am purposely not resetting my computer (thankfully this is a touch screen, but this on-screen keyboard typing is obnoxious). Currently, both keyboard and touchpad don't work, but a usb mouse I use does (the computer is also set so that using the usb mouse does not disable the touchpad).

A:Keyboard/touchpad stop working randomly

Hi I had that same trouble when on windows 8.1
Found out my BIOS was out of date
When upgraded to 10 my manufacturer updated the BIOS
Which in turn updated the latest drivers
Also have you run SFC /Scannow
Follow this link
SFC Command - Run in Windows 10 - Windows 10 Forums
Written by Brink easy to follow

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RELEVANCY SCORE 61.2

I have a Thinkpad T440S and have a problem that many have reported. The trackpoint and touchpad initially work upon bootup but then stop working after a few minutes.I believe I've tried everything (uninstall/reinstall drivers, replace keyboard, replace hard drive and do a complete reinstall of all software, update everything, etc etc etc). Nothing works and the only reason I can still use my computer is that a wireless mouse will work. It's time to get a new computer. I've bought Thinkpads for more than a decade but I still see this problem being reported for the T470 so Lenovo can't or won't bother to fix this. Any suggestions for a different brand and model? I do like the trackpoint so does that mean Dell is my only alternative?

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RELEVANCY SCORE 61.2

A couple weeks ago while using my laptop, the keyboard and mouse pad suddenly froze up/lost power. No response to usb ports or cd drive. The screen stayed on, fan, power, even wifi connection stayed on, but couldn't get anything moving. The power button didn't respond so I had to unplug power and remove battery to shut it down. Worked fine after I restarted it.

Now, the same thing just happened again, on a DIFFERENT laptop with a different OS, browser, everything.

WTH?

Thanks
 

A:Touchpad And Keyboard Suddenly Stop Working

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RELEVANCY SCORE 60.8

Have a Dell e6420, running Windows 7 pro.
Problem:
Mouse in Devices only has PS/2 Compatible mouse, installed automatically.
Touchpad is working, although there are no settings for it in the Mouse options. Impossible to increase sensitivity, and it's really slow. Attempted to download drivers from Dell website, tried touchpad drivers version 6, 7, and 11, none worked.
New mouse was installed, driver installed, Steelseries rival gaming mouse was recognized on the Steelseries application, but no response on screen, and error in the device manager. Indicates missing driver for Rival Gaming mouse. Auto-update doesn't produce anything but continues running, requiring shutdown through task manager.
I'm not sure where to look anymore, any advice would be appreciated.

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RELEVANCY SCORE 60.8

Have a Lenovo S415, operating system Windows 10.  The touchpad and mouse stopped working.  Went to Control Panel, hardware for mouse does not show up, latest Synaptic driver installed.  

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RELEVANCY SCORE 60.8

I'm running Win 10. My laptop is a Asus Zenbook UX501VW. I have tried reinstalling multiple drivers, multiple times, to no avail. Oddly, the touch screen still works perfectly fine, and for a while I was able to get gestures working on the touchpad (pretty much just scrolling), but now those don't work again. I have also tried three different mice, none of which worked (Microsoft WirelessMobile Mouse 3500, Kinzu V2, unsure of the model of the third).

This started suddenly about three weeks ago and I've been trying to fix it ever since. Like I said before I've tried reinstalling a bunch of drivers, including the ATK pack and Asus SmartGesture drivers, as well as the Microsoft Wireless drivers, yet nothing seems to work. If anyone has some insight on this issue it would be greatly appreciated, I work with adobe editing programs and the touch screen has been more than frustrating to use on these programs.

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RELEVANCY SCORE 60.8

I have an HP Elitebook that connects to a logitech usb mouse when attached to docking station. The touchpad on the keyboard moves the pointer, but the left and right mouse buttons do not work. There are two sets, one below touchpad and one above at the keys and neither work. The stylus buttons work and the usb mouse works, however without touchpad it is difficult to use when not docked. Could usb mouse install interfere with touchpad? Thank you for any help.
 

A:touchpad mouse not working

You should have softwarte to configure the touchpad, make sure everything is enabled.

Also check device manager and make sure the drivers appear to functioning normal. If everything looks OK try to find a newer version of the drivers for the tocuhpad and update those.
 

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RELEVANCY SCORE 60.8

I recently had the top cover replaced because of damage done to it during a tuneup and cleaning. Now my right mouse key, on the touchpad does not respond. Using a wired mouse everything is normal. Is there a setting in Windows to correct this, or is it a ribbon not properly connected or similar problem? Thanks for any and all help. Glen

HP DV7 3173nr Win7 Ultimate 64bit

A:Touchpad right mouse key not working

If it just happened after somebody messed with it physically, then it's almost absolutely something they did to cause it. Take it back to the person/company and have them correct their error. Or somebody else who won't neglect to refasten everything properly.

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RELEVANCY SCORE 60.4

suddenly mt touchpad stop working, i could move cursor,but i could not click on touchpad, i had to use left button instead of using touchpad,i was unable to enable or disable touchpad by doubble clicking on left corner.then i visit ur support forum,i download touchpad driver. By following ur suggestion , now i am able to use touchpad, but the only one problem i am facing now is , i am unable to disable my touchpad, and my touchpad light is always lighting

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RELEVANCY SCORE 60.4

Hi
I have Dell 3537 laptop I 'm Facing Touchpad Issue On My Laptop It's Worked Not Correctly , Sometimes It's freeze and i Turned it Off Using (fn+F3) Then Turn it on, It's start Working. Sometimes It force me to restart Laptop To Work again .
But Now It's Completely stop working and Does Not appear in Device Manager 
I reinstall Drivers , OS. But TouchPad Does Not Work Also Not Appear in Device Manager 
Please Help to Solve my Issue
Thanks.

A:Dell inspiron 3537 Touchpad Stop Working

Hi,
Thank you for writing to us!
We would like for you to boot the system in BIOS and check if the touch-pad is working. We would also ask run the diagnostics on the system to check if there are any errors.
Kindly private message the service tag and email address.
Thanks
Robin

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RELEVANCY SCORE 60.4

I am having serious problems with my latop HP Elitebook 840, with Windows 7 (64-bit) OS. Keyboard and touchpad of my laptop stop working after 1-2 minutes of activity. Restarting does not fix the problem, the keyboard and touchpad stop working again after random time. I can confim that the touchpad is not locked up. It has an antivirus software. Can you help me. Thanks a lot.

A:My laptop keyboard and touchpad stop working a minute after ...

This could be either hardware of software issues. To make sure, have your system updated, BIOS and drivers I recommend the use of HP SDM ( Softpaq Download manager - www.hp.com/go/sdm ) to update the system. When it runs and downloads the latest catalog,    * select 'check for updates' tab - if not the default when you run SDM    * install auto-checkmarked drivers, NOT the BIOS, at this point        it may occasioanly suggest 2 versions of dirvers - select the latest version only    * install any other (ONLY) drivers that show as Not Installed + Essential System Updates softpaq    * select BIOS update (if needed) by itself and Install        DO NOT SHUTDOWN if the laptop beeps a few times during the BIOS update !!! Let it continue to final Reboot




I work for HP. All opinions and comments are my own.

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RELEVANCY SCORE 60.4

Hi Guys,After updating to the latest BIOS , TouchPad stopped working. 12 C HID driver issue, touchpad missing from the settings below the mouse. I tried Troubleshoot and restart, Full Recovery of Windows, nothing worked. Anyone?Thks in advance,Marco Coimbra


























TouchPad.png ?9592 KB

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RELEVANCY SCORE 60.4

The Touchpad stops working and is grayed in options. Trackpoint is fine. Driver reinstall helps, but not for long - the issue appears again very soon, especially after plugging in the power. No problem in Ubuntu/Linux. Any idea? Driver version is the latest one for Win7 64bit: 18.0.7.109. BIOS: GIET90WW (2.40).

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RELEVANCY SCORE 60.4

I left my laptop on while I went to watch the rest of the football on tv. After I came back, I couldn't move my cursor on the screen using my touch pad. I restarted it and it still didn't work. Then I shut it down properly, turned it on again, and it still didn't work.

I'm had to do everything using the keyboard and it's really time consuming. I can't work like this!

Why on earth has my touch pad suddenly stopped working and how do I fix it? Please help as I need this fixed urgently.

Thank you.
 

A:Mouse Touchpad not working!! Urgent!!

Most laptops have a way to enable/disable the touchpad using the Fn key. Try hitting Fn + some of your F keys, on Acer laptops it's F7.
 

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RELEVANCY SCORE 60.4

Hello, I've not long since upgraded to Windows 10 and everything was working fine at first.Now the touchpad doesn't work at all and the laptop isn't recognising my mouse when I plug it in. I also can't even see the location of the cursor on the screen. Any suggestions on how I can fix this without using a cursor? Cheers.

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RELEVANCY SCORE 60.4

hi
just got my advent 5611 laptop back from a so called IT guy now my built in mouse/ touchpad is not working. Using a usb mouse i can get into control panel but it only shows the usb mouse any suggestions please ?x
 

A:built in mouse/ touchpad not working

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RELEVANCY SCORE 60.4

Hello guys,
I am using g50-30 ,recently I have upgraded to windows 10 creators update from my windows 8.1. After I updraged mine touchpad stopped working, it went uncontrollable, when I tried with mouse too it isn't working. I installed latest updates of Lenovo touchald drivers and mouse too. I unistalled and tried installing the latest update but still it doesn't work. Still the problem continued the click on desktop or any applications open the cursor moves downward and never allows to scroll up. 
Please help me I am helpless because of these all I lost mine windows 8.1 back up file. Before I lost I had went back to windows 8.1 the problem existed there too.  Now I have only windows 10. 
Please help me!!. I have tried all the procedures from different sites. Nothing worked so I came here to ask.  
Please help 
Thanks 
 
 
Moderator comment: Model added to subject for clarity.

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RELEVANCY SCORE 60.4

Hello guys,I am using g50-30 ,recently I have upgraded to windows 10 creators update from my windows 8.1. After I updraged mine touchpad stopped working, it went uncontrollable, when I tried with mouse too it isn't working. I installed latest updates of Lenovo touchald drivers and mouse too. I unistalled and tried installing the latest update but still it doesn't work. Still the problem continued the click on desktop or any applications open the cursor moves downward and never allows to scroll up. Please help me I am helpless because of these all I lost mine windows 8.1 back up file. Before I lost I had went back to windows 8.1 the problem existed there too.  Now I have only windows 10. Please help me!!. I have tried all the procedures from different sites. Nothing worked so I came here to ask.  Please help Thanks 

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RELEVANCY SCORE 60.4

I have been using usb mouse for a couple days now I only can use usb mouse because my touchpad is not working. its like it is disabled or something.
I have asus k55v (windows 8.1)
pleasseeee help !!!!

A:my touchpad is not working anymore after using usb mouse for a while

Check the settings:
Press FN+F9 or hotkey to turn on touchpad.
If the problem persists then enter the BIOS and make sure BIOS is set to default.


S.Sengupta, Windows Entertainment and Connected Home MVP

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RELEVANCY SCORE 60.4

Hello, fellow HP-ers! Hoping someone's expertise can assist me. I decided to clean out my fan by opening up my laptop keyboard. Unfortunately, I must've snagged a power strip or something because suddenly, the mouse stopped working. Does anyone know which power strip is for the mouse? Or if there's something to resecure in there? I've provided a photo for reference. Thanks in advance for the help!  - Mr. Horrible DIY-er

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RELEVANCY SCORE 60.4

Hi, I updated to Windows 10 yesterday. I thought my laptop was working OK after the update, but I've noticed that my mouse touchpad doesn't work at all after the update. I hit the F6 button to turn the touchpad off and on, and it still isn't working. Can you help? Thank you!

A:My Lenovo G50 Mouse Touchpad isn't working

Is someone going to get back to us with a fix for this problem?

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RELEVANCY SCORE 60.4

Hi, I have a dell laptop dell latitude e6410 running on Windows 7 32bit and mouse touchpad is irattic and not working properly, can anyone give me the right driver for that?
Thanks

A:Mouse touchpad not working properly

www.dell.com/.../driversdetails

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RELEVANCY SCORE 60.4

hello ,the touchpad ,mouse of my laptop is not working from 2 weeks , i use linux(ubuntu 16.04) as operating sysytem .i use external wireless mouse for work .please help.

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RELEVANCY SCORE 60.4

I recently gave vista the boot installed windows 7 on my Toshiba satellite A200-FT3 laptop. Everything went great however the touchpad doesn't seem to be functioning.

I've already installed the latest synaptic driver. The device manager even says that the device is 'working properly' however i can't get the pointer to move using the touchpad.

The 'Fn' functions work:
Fn+F7 to brighten
Fn+F6 to darken.

EXCEPT the touchpad: Fn+F9.

Does anybody have any ideas? =[

A:Touchpad Mouse driver not working

That is honestly something I have not experienced.
Did it work before you up installed the touch pad driver?
Have you checked all the setting making sure something funky didn't get clicked, by the ghost of vistas past?

Have you ran windows updates, after installing the drivers?
Have you tried uninstalling the driver then running win updates?

Are you getting tired of my questions?
If yes, Im done
If no, I can make some more up for you :P

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RELEVANCY SCORE 60.4

After having to re-install Windows 7 on my laptop I've found that the trackpad and associated mouse buttons are no longer working. The keyboard works fine.The touch screen works fine.When I inserted an external mouse, it automatically installed the driver and worked without issue.I installed the Synaptics TouchPad Driverbut that didn't make any difference. I also tried removing the battery, holding the power button for 30 seconds, re-instering the power cable (but not the battery) and booting up the latop.  It was working fine before the re-install so I can ssume i's not a hardware fault and if the keyboard works the interface cable is also working... Just wondering if anyone has had the same issue and can suggest anything?  

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RELEVANCY SCORE 59.6

My Pavilion 11n021 x 360 touchpad is not working. Is not even at device manager. Should be under or as mouse. But after it stopped working, there's no mouse anymore on my device manager.looks like is dead.I already uninstall and install device driver several times, from hp recovery manager and from hp site file both.Looks like is dead or turned off. Is there any hidden switch to turn it on, or any way to enable it?

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RELEVANCY SCORE 59.6

My touchpad stopped working after I had installed a usb mouse (and an IR remote).

I searched numerous forums and tried everything out there with no success, including the following:
tried the function key to turn touchpad on/off (the most obvious source of the problem)
tried reinstalling driver for touchpad from the manufacturer web site
removed the usb mouse and rebooted
went to Control Panel/Hardware and Sound/Mouse to enable touchpad - touchpad was no longer even listed
There were no problems showing up in the Device Manager

This all became a bit frustrating because I would have to reconnect the usb mouse to do any maneuvering around the system (since the touchpad was not working) to try something else.

I then tried the following: removed the usb mouse, turned off computer (used ctrl/alt/del, then tabbed to the shut down button), turned computer back on. The touchpad still did not work. Without doing anything else, and with the usb mouse still not connected, I then turned the computer back off, then on a second time - and the touchpad became functional. I plugged the usb mouse back in and both worked again at the same time. In the Control Panel/Hardware and Sound/Mouse - both the touchpad and mouse were now recognized.

Hope this helps out others with the same problem (this seems to be a fairly common problem based on the number of postings around the web)

A:Touchpad not working after installing a usb mouse - one solution

With MSI, try turning it on with Fn + F3

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RELEVANCY SCORE 59.6

Turned on my laaptop today and the touchpad was not working while the touchscreen remaining functional. I tried reinstalling the drivers and the touchpad still remains inopererable. I would like for it to be brought back online.

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RELEVANCY SCORE 59.6

hi,i had my laptop repaired for overheating and cooling fan issues from a hp service center. since the repair my laptop's touchpad isn't working. after that i formatted the c-drive and installed fresh windows 7 home basic on my 64 bit laptop. i installed synaptics touchpad driver but touchpad isn't showing in device manager. i then connected a usb optical mouse which works fine and then mice & pointing devices is visible in device manager. when i disconnect the mouse, mice & pointing devices disappears from device manager. also in mouse settings there is no tab for touchpad. i also uninstalled the mouse driver and reinstalled synaptics touchpad driver but no use. is it due to hardware problem caused during repair? or is it a driver issue? the touchpad worked fine before repair and i used synaptics touchpad driver earlier. how can i solve this issue?

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RELEVANCY SCORE 59.6

Hi, I have a strange problem with my inspiron Inspiron 15 (N5050). When I plugged in the AC charger, the touchpad / mouse does not work properly. Sometimes it moves and sometimes not eventhough I have moved and touched the touchpad. When I disconnect the AC charger, the touchpad works perfectly fine. Can anyone give me advise on this? thanks in advance

A:My mouse/touchpad is not working properly while charging

Hi suneel_zee.
Welcome to the Community,
Have you tried different power outlets? Does this happen in different locations(even outside you house/work)?
I would suggest you to release flea power.To release flea power disconnect AC adapter,remove battery,disconnect all external peripherals(USB devices),press and hold power button for 30 seconds.
Reconnect the battery and AC adapter.Check how touchpad responds with AC Adapter connected.
If the issue persists try a different AC adapter(may be borrow from some one who uses same watt Dell AC adapter).
Let me know how it goes.
Thank You

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RELEVANCY SCORE 59.6

I just reformatted the HDD on my girlfriends laptop and now the touchpad mouse is not working properly. The scroll wheel doesn't work and when scrolling down on a web page with the keyboard it goes step by step. Are their any settings that I need tochange to make it work right?
 

A:Laptop touchpad mouse is not working properly

Some touchpads require specific drivers installed. Did you install these from the manufacturer? This is the integrated one on the laptop not add-in devices?
 

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RELEVANCY SCORE 59.6

These do not work anymore and I get the error message: Windows cannot initialize the device driver for this hardware. (Code 37). I've looked it up and it appears I have to change my registry manually. I'll post the hijack this log and if anyone could help that would be wonderful. Thanks in advanceLogfile of Trend Micro HijackThis v2.0.2Scan saved at 10:53, on 2009-03-09Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\Launch Manager\LManager.exeC:\Acer\Empowering Technology\eDataSecurity\eDSloader.exeC:\Windows\WindowsMobile\wmdSync.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Alwil Software\Avast4\ashDisp.exeC:\Program Files\Windows Sidebar\sidebar.exeC:\Windows\ehome\ehtray.exeC:\Program Files\Skype\Phone\Skype.exeC:\Program Files\Yahoo!\Messenger\YahooMessenger.exeC:\Program Files\AIM6\aim6.exeC:\Users\Josh\Program Files\DNA\btdna.exeC:\Windows\System32\rundll32.exeC:\Acer\Empowering Technology&... Read more

A:Touchpad mouse, sound, and several other devices not working

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructio... Read more

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RELEVANCY SCORE 59.6

I have a just over one year old (~14 months) Dell Inspiron 17 laptop with Win 8.1 (no touch) and of course it's out of warranty. The mouse simply stopped working, no cursor. I was able to use the touchpad but then that quit too in quick order.
I spent hours searching here and the interweb looking for possible fixes, so far no luck.
The worst of the issue is now I can't get past the splash screen to the login screen to access the repair/restore functions in Windows.
How do I access these when I can't even login to the computer?

A:Mouse stopped working, then touchpad, then keyboard

I called Dell and they want almost $300 to send it back so they can 'look at it'!
Any thoughts or suggestions to solve this issue?

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RELEVANCY SCORE 59.2

Greetings, After installing Windows 10 pro from scratch into my old Spectre 13x2 (Product number: E9W92UA#ABA, Bios version F.20), I notice that all the touch gestures on the touchpad no longer works as it used to be.   The gestures on the screen still work without any issues.  The device manager doesn't show anything with a yellow exclamation mark.   I search HP for touchpad driver but can't find any.  Is there anything that I can do to restore the touchpad gestures or fix this issue? Thanks in advance for your time and help.  

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