Over 1 million tech questions and answers.

Nero 8 issues (server busy), plus roxio removal issues also

Q: Nero 8 issues (server busy), plus roxio removal issues also

Hi, I have posted before about 4 months or so ago but I am still having problems getting rid of Roxio creative suite from my computer. When I run programs like spyware blaster and a MP3 converter program I get the loading screen for roxio saying it is going to load and then it fails. It is really a pain to always have to deal with. Plus as of recently I am unable to load Nero 8 fully on my computer without errors. I tried the demo but when I uninstalled it and tried to load Nero 8 again it would not work, there are some files missing I guess like DXbridge, Audio wave effects and one other one. I tried another install of Nero 8 and omitted the wave editor and some other features and it did load but now I get a server busy error (switch to or retry), when I try to make a cd/dvd. I can press retry multiple times and it will work but not without the the hastle!! Please can someone help me!! I have attached my hijackthis and dss log. I tried attaching the extra.txt log but it seems to fail!!

Deckard's System Scanner v20071014.68
Run by Shawn on 2008-02-19 20:20:00
Computer is in Normal Mode.

-- HijackThis (run as Shawn.exe) -----------------------------------------------

Unable to find log (file not found); running clone.
-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-02-19 20:25:26
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsgk32.exe
C:\Program Files\Shaw Secure\Common\FSMA32.EXE
C:\Program Files\Iomega\System32\AppServices.exe
C:\Program Files\Shaw Secure\Common\FSMB32.EXE
C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
C:\Program Files\Shaw Secure\Common\FCH32.EXE
C:\Program Files\Shaw Secure\Anti-Virus\fsqh.exe
C:\Program Files\Shaw Secure\Common\FAMEH32.EXE
C:\Program Files\Shaw Secure\FSAUA\program\fsaua.exe
C:\Program Files\Shaw Secure\Anti-Virus\fssm32.exe
C:\Program Files\Shaw Secure\FWES\program\fsdfwd.exe
C:\Program Files\Shaw Secure\FSAUA\program\fsus.exe
C:\Program Files\Shaw Secure\Common\FSM32.EXE
C:\Program Files\Shaw Secure\FSGUI\fsguidll.exe
C:\Program Files\BinarySense\HDDlife\HDDlifePro.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsav32.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Shawn\Desktop\Unused Desktop Shortcuts\dss.exe
C:\Program Files\Trend Micro\HijackThis\Shawn.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Shaw Secure\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Shaw Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: HDDlife.lnk = C:\Program Files\BinarySense\HDDlife\HDDlifePro.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.bc.edu/bc_org/avp/law/lws...r/tdserver.cab
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://ciscdb.sel.sony.com/support/p...t/VaioInfo.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://fpdownload.macromedia.com/pub...irector/sw.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeup...tent/opuc3.cab
O16 - DPF: {459E93B6-150E-45D5-8D4B-45C66FC035FE} (get_atlcom Class) - http://apps.corel.com/nos_dl_manager...EGetPlugin.ocx
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1102016329788
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1125596102953
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} () - http://fpdownload.macromedia.com/get.../ultrashim.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/get...nt/swflash.cab
O16 - DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} (CTAdjust Class) - http://download.microsoft.com/downlo...4/clearadj.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/...ampx_en_dl.cab
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\..\{4141FC92-0C1B-4AA7-8087-11D71B6BFE88}: NameServer =
O18 - Protocol: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files\Belarc\Advisor\System\BAVoilaX.dll
O18 - Protocol: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - C:\Program Files\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\MSN Messenger\msgrapp.8.1.0178.00.dll
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\MSITSS.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\MSN Messenger\msgrapp.8.1.0178.00.dll
O18 - Protocol: mso-offdap - {3D9F03FA-7A94-11D3-BE81-0050048385D1} - C:\Program Files\Common Files\Microsoft Shared\Web Components\10\OWC10.DLL
O23 - Service: ADInsightSvc - Unknown owner - C:\WINDOWS\system32\ADInsightSvc.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\Shaw Secure\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Shaw Secure\FWES\program\fsdfwd.exe
O23 - Service: FSMA - F-Secure Corporation - C:\Program Files\Shaw Secure\Common\FSMA32.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Iomega Activity Disk2 - Unknown owner - C:\WINDOWS\system32
O23 - Service: Iomega App Services - Iomega Corporation - C:\Program Files\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NTBOOTMGR (NTBOOT) - Unknown owner - C:\WINDOWS\SYSTEM\DRIVER\ntuser.exe
O23 - Service: NTSVCMGR - Unknown owner - c:\windows\system32\dllcache\win32\winlogon.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
O23 - Service: Roxio UPnP Renderer 9 - Unknown owner - H:\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Unknown owner - H:\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

End of file - 11050 bytes

-- Files created between 2008-01-19 and 2008-02-19 -----------------------------

2008-02-19 20:22:12 0 d-------- C:\Program Files\Trend Micro
2008-02-11 23:50:34 691545 --a------ C:\WINDOWS\unins000.exe
2008-02-11 23:50:34 3452 --a------ C:\WINDOWS\unins000.dat
2008-02-11 22:02:39 0 d-------- C:\Documents and Settings\Shawn\Application Data\Nero
2008-02-11 21:57:17 0 d-------- C:\Program Files\Common Files\Nero
2008-02-11 21:57:17 0 d-------- C:\Documents and Settings\All Users\Application Data\Nero
2008-02-04 20:51:42 3532 --a------ C:\drmHeader.bin
2008-01-20 01:35:10 217127 --a------ C:\WINDOWS\system32\drv43260.dll <Not Verified; RealNetworks, Inc.; RealVideo 9 (32-bit)>
2008-01-20 01:35:10 208935 --a------ C:\WINDOWS\system32\drv33260.dll <Not Verified; RealNetworks, Inc.; RealVideo 8 (32-bit)>
2008-01-20 01:35:10 176165 --a------ C:\WINDOWS\system32\drv23260.dll <Not Verified; RealNetworks, Inc.; RealVideo G2 (32-bit)>

-- Find3M Report ---------------------------------------------------------------

2008-02-18 21:56:47 0 d-------- C:\Program Files\Shaw Secure
2008-02-11 21:57:17 0 d-------- C:\Program Files\Common Files
2008-02-10 13:10:34 0 d-------- C:\Program Files\LimeWire Acceleration Patch
2008-02-09 18:59:47 0 d-------- C:\Program Files\SpywareBlaster
2008-02-05 23:19:59 0 d-------- C:\Documents and Settings\Shawn\Application Data\Vso
2008-02-02 21:42:25 0 d-------- C:\Program Files\SopCast
2008-01-27 13:56:51 0 d-------- C:\Documents and Settings\Shawn\Application Data\Move Networks
2008-01-23 23:24:00 115160 --a------ C:\Documents and Settings\Shawn\Application Data\GDIPFONTCACHEV1.DAT
2008-01-20 01:35:39 34 --a----c- C:\Documents and Settings\Shawn\Application Data\pcouffin.log
2008-01-20 01:35:25 47360 --a------ C:\Documents and Settings\Shawn\Application Data\pcouffin.sys <Not Verified; VSO Software; Patin couffin engine>
2008-01-20 01:35:25 1144 --a------ C:\Documents and Settings\Shawn\Application Data\pcouffin.inf
2008-01-20 01:35:25 7887 --a----c- C:\Documents and Settings\Shawn\Application Data\pcouffin.cat
2008-01-20 01:35:11 0 d-------- C:\Program Files\vso
2008-01-01 21:53:51 0 d-------- C:\Documents and Settings\Shawn\Application Data\Adobe
2007-12-19 22:39:45 0 d-------- C:\Program Files\Bonjour
2007-12-19 22:21:20 0 d-------- C:\Program Files\Common Files\Macrovision Shared
2007-12-04 03:15:00 952 -----n--- C:\WINDOWS\system32\KGyGaAvL.sys

-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown

"F-Secure TNB"="C:\Program Files\Shaw Secure\FSGUI\TNBUtil.exe" [26/04/2007 05:41 AM]
"F-Secure Manager"="C:\Program Files\Shaw Secure\Common\FSM32.exe" [26/04/2007 05:43 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [29/06/2007 06:24 AM]
"NeroFilterCheck"="C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe" [01/03/2007 02:57 PM]

"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/08/2004 01:56 AM]

C:\Documents and Settings\Shawn\Start Menu\Programs\Startup\
HDDlife.lnk - C:\Program Files\BinarySense\HDDlife\HDDlifePro.exe [15/08/2005 1:19:56 PM]

"NoDispBackgroundPage"=0 (0x0)


@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Image Transfer.lnk]
backup=C:\WINDOWS\pss\Image Transfer.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Photo Express Calendar Checker SE.lnk]
backup=C:\WINDOWS\pss\Photo Express Calendar Checker SE.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
"C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AGRSMMSG]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
"C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DAEMON Tools-1033]
"C:\Program Files\D-Tools\daemon.exe" -lang 1033

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DMXLauncher]
"H:\Media Experience\DMXLauncher.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelliPoint]
"C:\Program Files\Microsoft IntelliPoint\point32.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM]
"C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
"C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
"C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NBKeyScan]
"H:\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Nero PhotoShow Media Manager]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\News Service]
"C:\Program Files\Shaw Secure\FSGUI\ispnews.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NWEReboot]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PE2CKFNT SE]
C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RegistryMechanic]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
"C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"

-- End of Deckard's System Scanner: finished at 2008-02-19 20:30:07 ------------

Read other answers
Preferred Solution: Nero 8 issues (server busy), plus roxio removal issues also

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


My machine is so buggy these days - I loathe reconfiguring the entire thing as I work online and have so much software, reg's etc. that I have to re-create. If you can help me I would be so appreciative.

I am buggy on boots - I get a lot of errors and lately I get the "server busy" error and sometimes I can switch and get it off but today I had to pull the power to shut down machine (ctrl+alt+del would not execute). I have two registry cleaner programs; I run ZA with virus, I have PC Tools Spyware Doctor - have tried and tried to clean up without reconfiguring but am getting concerned as new errors appear on reboots. Also, something new, lightscribe can't run and I get a new error regarding that. Can't write to XYZ location of memory. This just started a few days ago. Like I said, it seems something new comes up at each boot/re-boot. Oh, and I might mention in the past 2 days sudden shut downs. No blue screen just blink and we're rebooting. This worries me. Needless to say I've been backing up data getting ready for the big crash. Can you help? Suggestions?

I have this Hijack log. Hope it means something to you as it's overload for me. Thanks for any help. The Nevada Gal, Lisa

Logfile of HijackThis v1.99.1
Scan saved at 11:04:50 AM, on 3/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\system32\... Read more

Read other answers


I'm using dreamweaver MX2004 and get the following error when I try to access site definitions for editing.

Error when accessing sites: Server busy ... the other program is busy ... choose 'Switch To' to activate

I have followed the instructions as given by Adobe, (copied below) and type iisreset, I get that it successfully stopped. However, thenm I get, "attempting start...Restart attempt failed. The service did not respond to the start or control request in a timely fashion.

Looking at the services, World Wide Web publishing is listed as starting.

I do not use Zone alarm, I do use Norton Internet Security and Windows Defender.

Any ideas on how to get IIS working properly so I can use Dreamweaver?

Using windows XP SP2 all patches up to date.

Adobe instructions:

"Error when accessing sites: Server busy ... the other program is busy ... choose 'Switch To' to activate
When attempting to create a new site or edit an existing site, Dreamweaver fails with the following error:

Server Busy

This action cannot be completed because the other program is busy. Choose 'Switch To' to activate the busy program and correct the problem.

buttons: [Switch To...] [Retry] [Cancel] (grayed out)

Note: This TechNote only applies to Windows XP Pro and Windows 2000 Pro users who have Microsoft Internet Information Services (IIS) installed.

When sites are defined or edited, Dreamweaver checks to see if a local ... Read more

A:IIS issues Error when accessing sites: Server busy ...

Try disabling Norton and see if that will solve it. Also try going into IIS disabling all the websever extensions and restarting it from in there.

Read other 6 answers

hi, i have been using nero 8 for a while and then all of a sudden when i try to copy disk via smartstart or burning rom i get a message "nero startsmart 8 inline function discCopy Server has encountered a problem and needs to close' behind that is a pop up window which states that the server is busy and that i have to switch to or retry, I have uninstalled and reinstalled and even downloaded the trial one from nero website but still get this message .......any one help please ?

A:Nero 'server busy'

hello ,

now uninstall nero / then do a search for it / then deleat all that you find / then do a defrag / then do a search again

then reboot

then reinstall nero

and try again

it might not be getting totally uninstalled and leaving a corrupt file behind and your syste is still refferencing that file

get back to me


Read other 2 answers

Hello all,

Well I was given this Inspiron 6000 with Mcafee installed.
Dell Inspioron 6000
Windows XP SP3 (WinNT 5.01.2600)
Intel Pentium M 1.50GHz
598MHz, 512MB ram
Internet Explorer v8.00
Intel Pro/wireless 2200BG network connection

It was cleaned out from prior user, complete with error messages, the network connection connected
but wasn't working properly, extreamly slow to view networks threw system tray icon.
<regsvr32 netshell.dll> worked
<regsvr32 netcfgx.dll> worked
<regsvr32 netman.dll> Regsvr32 caution window came up as "LoadLibrary("netman.dll")failed - The specified module could not be found.
Infected with spyware-malware, just an all around disaster.
The first error message I came across led me to find a Registry Cleaner
"AML Free Registry Cleaner" best one I found and it came across about 1400+ issues.
So I tried to fix what I could.

The biggest problem was still Mcafee ,so I unistalled that and tried to install AVG9.0
(have AVG8.5 on my Dell 4550) and got an error message at the end of the DL, it finaly installed after Mcafee was compleatly out.

That boosted the speed up a bit (widows opening faster).Then I was getting the "Server Busy"(switch to-retry) dialog box and it was opening the start menu.

So at this point ,its a week later and I found "HijackThis" so heres my results
Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 1:59:40 AM, on 1/9/2010

Platform: Windows XP SP3 (... Read more

A:"Server Busy" dialog box with other issues

Anyone have time to look at this?
I can't access any security features as of now.

Read other 2 answers

Hi, I recently had Roxio creative suite 9 and tried to uninstall it and it would not go away. Currently every time I run spywareblaster I get the install for Roxio and get a cannot find certificate error and then it procedes to want to load the progam which I tried getting rid of with the following programs:
1. Ran a virus scan with f secure
2. Ran spybot
3.Ran miscrosoft cleanup tool
4. Ran killbox
5. Ran registry booster 2
6. Ran revo uninstaller
7. And tried looking throught the registry myself but too many files to erase

I see that I do have some virus/spyware hidden on my computer that programs dont seem to get. These are my logs:

Panda Activescan

Incident Status Location

Virus:Bck/Zapchast.BB Disinfected Operating system
Adware:adware/ist.yoursitebar Not d... Read more

A:Having issues with Roxio and some applications!!

Have "Hijack This" fix all the following items in the list below by placing a check in the appropriate boxes.Confirm that you have only the listed ones checked, then press <Fix checked> and Close HJT.

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {f5c93451-2609-4723-a053-5c19516be1a8} - (no file)
O4 - HKLM\..\RunServices: [Microsoft Update] bling.exe


Please download the OTMoveIt by OldTimer

Save it to your desktop.

Please double-click OTMoveIt.exe to run it

Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

c:\windows\downloaded program files\ysbactivex.inf
H:\Shareaza Faster Downloads\NNGLZA638.EXE

Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.

Click the red Moveit! button.

Close OTMoveIt

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


This will help to identify any malware on your system.
Please download Combofix from any of these locations:


Save ComboFix to the desktop.

1. ... Read more

Read other 6 answers

I have been trying to install Roxio Easy Creator 6 standard edition, and Roxio Easy Creator 7 standard edition, and Roxio Easy Creator 8 Platium and cannot install any of these on my Pc. I originally had installed Roxio Easy Creator 7 standard edition on my Pc when I first got it. This version came with a dvd burner I had purchased. All worked well, until I decided to change it because it would not run on my resolution of 800x600. It kept changing to a higher resolution which was very hard for me to read because everything was so small. So I have a copy of Roxio Easy Creator 6 standard edition, which is installed on another pc of mine, and thought I would install it on my new pc. Well this is where the fun starts.
When I tried to install version 6, my pc would not boot up again. It just keep recycling over and over. The only thing that saved my butt was a product called GO BACK. Which when I used it, my system was returned to normal. So I tried this 3 times, then my nephew gave me a copy of Roxio Easy Creator 8 Platium more than I really wanted but tried to install it and guess what, pc won’t boot again. Tried that twice. Now in total despair I install Nero 6 which I also had from a former cd burner, and no problem installed fine and used it for a couple days, but I get too many errors with it and I really like Roxio better. Seems I can not make a mistake with it and have used it for years. Ok I will reinstall my version 7 standard edition, and live with the resolution prob... Read more

Read other answers

A few minutes ago I decided to load the Roxio 5 (Basic) Easy CD Creator into my computer and quickly realized that this program is not what I was expecting it to be. I decided to delete IT, and the Quicktime program, that surreptitiously came with it, but am unable to delete neither of the two, nor am I able to perform a System Restore. Does anyone have a fairly simple fix to get rid of these "viruses?"

I need, therefore I beg

Read other answers

I uninstalled roxio 7 because it was causing my system to shutdown and reboot on its own. Fixed that problem but now I cannot get any disc's to autoplay. I have checked and rechecked items in the registry per advise and everything seems to be like it is suppose to be, on right clicking the cd/dvd drive...properties it says everything working normally, NOT..
the menu on right click still says drag to disc even though no Roxio software exists in the system..i checked the drivers and they are all updated to the best available, I am at my witts trying to figure out how to re enable the autoplay feature. No discs will autoplay in any drive. ( i have 3 cd/dvd drives). I am running on windows XP home edition SP2. I ran a autoplay fix from microsoft and recorded the log of what it came up with...

AutoFix [V5.2.3790.67]
Time [2007-10-10 10:26:35]
Microsoft Windows Version [5.1 (Service Pack 2) <2600>]

Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK

Test [Policies] - Instance [D:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
... Read more

A:Auto play issues after uninstalling Roxio 7

Read other 7 answers


I am having a problem with trying to reinstall the Roxio Easy Media Creator 7. I believe it got corrupted when I tried to load Google Earth? The Drag & Drop function and maybe others are not working.

The uninstall is not clean and may require manual deleting of any items left on the Drives and registry. I did a search for files and removed everything pertaining to Roxio.

I also went into the registry and did the same except for... shared files.

Question... Should the Roxio shared files also be removed?

The error message says that components are missing to make it work. What does that mean?

If anyone has a procedure to fix my problem it would be appreciated.


A:Roxio Easy Media Creator 7 install issues

Try this:


Or this:


Read other 1 answers

Alright here is the problem that i am having.

First off, i am using an old version of nero, 5. something, something. Second i am only using one drive i guess its my DVD drive:

"IDE-CD R/RW 8X4X32"

When trying to burn something on a cd-r, i cant. I guess using a cd r/rw drive wont let me burn stuff onto a cd-r(this sucks for real). Now here is the problem right now.

I am trying to Write to CD , I got Zip files, and some exe files, Total = over 500MB. So i go to add them to the compilation, and then i go to write them onto my cd(CD-RW) and an error comes up at the end of the session:

Invaid Write State
Could not Perform End Track
Burn Process Failed at 4x(600kbs)

Ok , what is the problem here? Software or hardware issue.

Note: I had to remove one of my drives, so i am only using my dvd drive, which is drive D on windows 98 se.

Is it possible to burn or write stuff onto a CD-R using a cd-rw drive? please tell me whats really going on, also tell me what other program is good like nero, thanks.

Read other answers

Hi all sorry to bother but I recently purchases Nero 9 for my hp pavilion laptop (running vista 64 bit) so that I could make videos for my family during my tour to Iraq. I installed the software but it refuses to find my cd/dvd-rw drive, is there a fix for this? I'm not really a computer kind of guy so any advice and or help would be great. Thank you in advance!

A:nero 9 issues

Did you look under the Recorder menu, choose recorder?

What do you mean exactly about it "not finding" the drive? Does the drive not appear in any of the dropdown menus? What is the model of the drive?

Have you rebooted and were any security programs running during installation that might block registry access?

When you right-click the drive in Computer > Properties, does the drive have a Recording tab?

Read other 3 answers

I have 2 issues ATM,maybe they r connected ?
I have a HP pavilion A1550 running Win XP

For the past few days I have been having some issues w/ Nero 7 Premium.
It claims 2 b burning at 16x but it’s taking forever 2 complete the writing process.
The “remaining time” clock will say that there is 40 seconds left to burn, the clock counts down to 0 but the burning process isn’t even half way finished. The “remaining time” & “elapsed time” clocks flash & flicker throughout the whole process.Eventually the “remaining time” clock will start the count time process again until it’s is fully burnt.

I've checked 2 make sure that it isn't in PIO mode as suggested by others.

Also, after I have burnt mpegs, jpegs 2 a dvd r, I’ll open the dvd r, click on “thumbnails” & only the jpeg previews appear. The Mpegs/avi’s don’t show the previews.

I have also noticed issues w/ WMP11.It won’t play Audio cd’s from track 1. It will start w/ track 2/8. After that song is finished it will jump back to track 4-1.The songs wont play in their correct order.
I've checked the microsoft trouble shooting section 4 wmp11 but didn't find a solution there either.
I’ve also noticed that dvd’s aren’t playing properly.The movies tend to flicker allot.I am watching movies through HP DVD play.

I've reinstalled Nero & WMP 11 but the problems persist. I have run full virus & spyware scans & nothing has been found.
Can it be a problem with my dvd... Read more

Read other answers

I just bought a new dvd burner and it came with nero oem suite.
I started to burn some old files to a blank dvd and when I played them back I noticed that It didn't record a couple of seconds off some the ends of the files. It just skipped to the next title. I figured that it must be something wrong with some of the nero express3 settings and not the liteon dvd burner I bought. Dvd burning is new to me.

A:Nero burnig issues

Were you trying to burn a DVD Audio disk?

Your post is confusing because what you described doesn't make any sense. If you give Nero an audio file and it burns a portion of it to the disk it will burn the whole thing, there is no reason that I know of that it would cut off something once it has started.

The 2 possible answers I can think of are you gave it incomplete files to begin with, or whatever you are playing the disk back with can't handle it.

Read other 7 answers

love the website iam new here and i hope someone can help me...
i went to work yesterday while i was at work i ran my norton 360 when i came home from work i wanted to burn a dvd so i clicked on my norton smart start and i got a error message that said...unable to create xml parser instance. please reinstall microsoft core services (msxml)4.0 sp2 or higher then after i close the error message another window pops up stateing fatal error:nero smart start cannot run corrupted installation or invalid license agreement...also i should say this is 100% a clean paid for nero 10 program and had no issues with the license untill yesterday

my first question,i think i already know the answer to but i wanna ask anyways.is this problem because norton removed something it should not have? it shure seems that way because it worked fine before i ran the norton 360.

and my second question is should i go to microsoft and download the microsoft core services? and is that a hard thing to install?

iam running windows 7,i wasnt shure if i should post this question here or in the forum for antivirus programs but the initial problem was with nero so i posted it here

Read other answers

Whenever I open up Nero burning Rom to burn stuff, I get this pop-up titled "bad or missing system .DLL" and the text in the pop-up reads "Needs WINDOWS original WNASPI32.DLL" now I searched that .DLL on my comp and it's in my nero folder but I keep getting this pop up and when I click ok I get another window titled "NeroApix" and the text reads "Could Not open driver. Trying system aspi." I don't know what to do and burning data is important because this computer is old and I plan on getting rid of it...I need the burning working though in order to transfer files.

Please, any help on fixing this issue would be appreciated. I already reinstalled nero and whatnot. I have Nero smartstart. I'm running on Windows 98 version 1, 350 mhz pentium II, 64MB ram, about a gig of space left out of 8. thank you.

A:Nero Burning Rom Issues

Install Forceaspi. http://radified.com/ASPI/forceaspi.htm

Read other 2 answers

Grettings! (I'm new here)

I have Nero 6ultra.. and like some other people here, I am having problems restoring my HD backup.

Nero did not write an *.nbi file on any of the dvd's.. I had verify on.
I have tried to restore by botting from the CD.
I have tried copying and renaming the .DAT files to .zip files and extracting with WinZip. - No luck.

I have also contacted Nero... and like others, no response.
My entire business in on those DVD's.... AHHHHHH!

Can ANYONE offer me some help?
Maybe some one has some new tricks?


A:More Nero Restore Issues.

there is a compatibility issue with sp2andsp3 with version 6. I would suggest that you use burning rom and backup on cd specific things.

Read other 7 answers

I recently purchased and downloaded Nero 12 Platinum, in part to give me a method for viewing Blu-Rays. I haven't done much with it yet, but it does fine viewing Blu-Rays on my system until I go into full screen mode to get rid of the Windows controls, then everything freezes. All I see is a nice clear full screen shot of the video I had been watching.

My system is an Acer Aspire M3970. In short the system has an i3 (2nd gen) and Intel HD graphics, I have added a Blu-Ray drive, an SSD for my OS/programs, and maxed out the memory to 16GB, I have also added my Hauppauge 2250 tv tuner (which works well in full screen via Media Center and WinTV 7). I went into the BIOS and set my video memory allocation to the largest available size to see if it would make a difference, and it did not.

I have sent an email to Nero support, but I thought I would also ask here in case anyone had any ideas about what I could try while awaiting their guidance.

A:Nero 12 Platinum issues viewing Blu-Ray

No solutions here but just wanted to let you know that I had major problems with Nero 12 Platinum. It would constantly freeze, and when it did work, it took literally 4 to 5 minutes for the Blu-ray disc to start playing. I deleted it from my system and got a refund.

I purchased PowerDVD 12 platinum and it works perfectly. I suggest you try their demo if you can't get Nero to behave for you.

Read other 9 answers

Im having problems burning data (mp3) disks with nero. I open it, drag/drop the files I want to burn (they are mp3 files), and click burn. 5 seconds later I get a message that says burn process failed at 24x or somthing like that. I have a copy of the nero log and will paste it below. The cd-r's Im using are Verbatim 80min, which work just fine when burning audio cd's, although Ive only burned audio cd's in media player and have yet to try nero for burning audio cd's. In nero, Ive tried both, the data disk, and mp3 disk Icons. Both resulted in the same error message. Id really like to find out whats wrong, Thank You in advance.

some of the other messages I got were: could not perform endtrack, power calibration error, could not perform fixation, burn process failed.
Windows XP 5.1
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=, size=164112 bytes, created 11/2/2004 12:54:32 PM

NT-SPTI used
Nero Version:
Internal Version: 7, 0, 1, 4
(Nero Express)
Recorder: <MATSHITA DVD-RAM UJ-830S>Version: 1.00 - HA 1 TA 0 -
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <MATSHITA DVD-RAM UJ-830S >Version: 1.00 - HA 1 TA 0 -
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : TOSHIBA MK8032GAX atapi Port 0 ID 0 DMA: On
CdRomPeripheral : MATSHITA DVD-RAM UJ-830S atapi Port 1 ID 0 DM... Read more

A:Nero Issues with Data Disks.

Read other 16 answers

Simple problem, and I hope there may be some simple advice.

I use Nero and it's a great multimedia program. I have been using it for various things, but I wish to crop movie files form my computer to a smaller file. Example: take a 700 meg avi file and delete unwanted parts by cropping and change it into say a 300 meg file. I have tried various options, like using custom size to match a 'file size' limit, but that doesn't work. What it likes to do instead is make the file much bigger. It crops the file wonderfully, then makes it say 1 gig! Any ideas on what I might be doing wrong or indeed what I am doing wrong?

Thank you!

A:Nero film cropping issues

it's probably the output file format/compression.

I'm sorry i'm not sure to say any more, but that should put you on the right track.

i will say that most people i know who burn videos use other programs to edit and encode the files and only use nero to burn, if at all. Maby you should experiment with some video file converters, just google it.

Good Luck

Read other 2 answers

I was using Nero with my 16 speed burner until I recently upgraded my machine. I then went to an LG 52*24*52 burner (GCE 8520B) which came with Nero 5.5.9.* This was fine until I tried to burn some SVCD's and it demanded the MPEG2 encoder which I downloaded but now it is re-encoding my movies before burning them and the quality is very poor. I attempted to go back to my old version of Nero that allowed me to burn non-compliant SVCD's but it will not recognise my new burner.

Is it possible to force Nero to recognise my new CDR and if so how do I do it. Is there a file I need to update, replace or modify, I have sent Nero Support several emails but never hear anything back.

Thanks in advance


A:nero/burner issues - is it possible to go back

Read other 6 answers

Hey all...

Every time I attempt to run Nero Burning ROM (whether it's the bundled or downloaded version) it freezes up my computer.

Is anyone else having this problem?

A:Nero Burning ROM Freezing Issues

Hi, welcome. I'm assuming you have the latest version; I was getting some freezes prior to, but that's all taken care of. You might try getting Nero HelpTool off their download page, it has a number of things to walk through if you're getting freezes.

Also, if you want to post back here, please explain when the freeze happens in the burn process, and what you're trying to burn, and what kind of disc you're trying to make (does it freeze on all kinds?)

Read other 1 answers

Have an old copy of Nero I was given when I bought my computer.

Normally I use Alcohol to burn cds but I wanted to make a mixed cd so decided to put Nero back on the computer.

Problem is my formerly English version of Nero is now installing in Japanese.

Yes, I do have the language pack installed - because I live in Japan.
I tried uninstalling the language pack and rebooting the computer and THEN installing Nero.

It's *still* defaulting to Japanese.

What the hell is the problem?

Read other answers

Okay, About three months ago, I got hacked HARD...permissions were changed, administrator rights were removed from my administrator accounts, etc. i was flabbergasted. THe iactually didn't bother me though until I ran a MBAM scan and found 133 viruses and spyware instances on my drive (NOT including tracking cookies!). I cleaned and recleaned, using MBAM, SuperantiSpyware, Avira, running each one in safe mode first, then loading into my normal account and running them, and finally erasing my user account and creating a new one. But even after the new user account was created with Administrator privileges, I still routinely received virus and Malware threat warnign flags from MBAM and Avira. Eventually, Avira and MBAM were disabled and Avira was "deleted" (Windows will not uninstall because the setup.exe file has been 'Changed" and won't reinstall it because I don't have "Administrator privileges" on my Administrator accounts!) even though at startup I receive an error message saying that Avira has been corrupted. The most telling issue is that antivirus and spyware/Malware scans come up clean on Safe mode scans, but using my normal account, the machine reboots. Using Superantispyware I notice that it's always during the memory test that this occurs (and in Safe Mode, it passes through this section with no issue). None of my antivirus programs will download updates, even ones I start manually, and although I have no problem acc... Read more

A:Machine reboots during Spyware scan...won't load updates. Issues issues issues!


Read other 3 answers

I am running Windows XP Pro Version 2002 with SP3 on a Dell Inspiron E1505. I have Norton 360running for internet and firewall protection. I was experiencing the BSOD frequently and finally Windows would not boot. A Norton scann gave me the following "Tidserve Activity 2 Threat requiring manual removal detected". I downloaded the TDSSKiller from Kaspersky and removed seemed to remove the threat. I was able to get Windows up and running, but since then have had the following issues:
1. Occasional popup window with the message "C:\Windows\System\MSVIDEO.DLL is not a valid windows image. Please check this against your installation diskette"
2. Internet access is not possible. The DHCP won't function due to dependencies, specifically AFD, which has a yellow exclamation point in the Device Manager. AFD won't start. So I'm currently working via a flash drive to transfer files from the laptop to a functioning desktop.
Is my system still infected?
Thanks very much-
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Dell at 22:46:39 on 2012-01-23
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.371 [GMT -5:00]
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Norton 360 *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton AntiVirus *Enabled*
FW: Norton 360 *Enabled*
============== Running Processes =============... Read more

A:No internet and AFD issues after apparent removal of Tidserve Activity 2 Removal

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me Agent ST for short), it's a pleasure to meet you. I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing... Read more

Read other 84 answers

Afternoon Everyone, I have a very curious and serious problem. I use a program known as Folder Lock 6.4.2 and previously whenever I burn the "FLK" file using Any version of Nero((Currently using Nero Version 10)), When I go to open up the Burnt Data Dvd to put in my password info into the Folder Lock program, I get the error message "Mount Not Working. Due to some reason encryption not working. Please restart your computer to resolve this issue or select another locker top open." .

I have uninstalled and reinstalled everything more than once, Folder Lock 6.4.2, Nero 7, Nero 10. When I switch over to Windows XP, i put in the password it opens up just fine. Im using Windows 7 64-bit Ultimate. Anyone have any ideas ??

A:Folder Lock or Nero Encryption Issues :(

Download all the current driver's from manufactures sites along with updating software for Window 7 Ultimate 64 bit.
It may be your 64 bit is the problem or AV/Firewall blocking it. IMO

Read other 5 answers

I just bought a new dvd burner 2 days ago since my other Sony DVD RW 810 was on the fritz after 2 1/2 years. Well, my recent purchase, a Sony DVD RW DRU 190A is now giving me problems only while using Nero Vision Express 3. When starting a new project, I insert brand new disks, I get the error: "This disk is not writable". Therefore, the program is not recognizing the media type. I have uninstalled, reinstalled, cleanly several times to no avail. I have used another of my dvd burning programs with no trouble, burned a cd with no trouble as well with Nero! just NeroVisionExpress 3 is being a pain. The new drive which is set to master, is showing as a DVD-RAM drive which I thought was a bit peculiar, but not entirely sure. I like Nero Vision Express 3 and would like to continue using it. Any help would be greatly appreciated.

A:Solved: DVD burner issues w/ Nero Vision Express 3

Well, I've resolved the issue on my own. If anyone else ever has a similar problem, make sure that you have the latest InCD plugin for your version of Nero.

Read other 1 answers

I have a XP laptop and installe Nero 6.0 and Roxio 7.0 on it. I can play CD's and DVD's but not record them Toshiba said that Nero and Roxio "fight each other" and I may have knocked out a file but couldn't help me. Re-installing didn't help

A:Nero and Roxio

There is a file problem between Nero and Roxio. I would suggest that you keep one and remove the other. I had both working on my machine but there is really no need to have both. I kept Nero 6.6 and removed Roxio 7. You might actually want to remove both of them and then reinstall the one you decide to keep.

Read other 2 answers

I just baught a CD/RW drive and was wondering if I could install both Nero 5.5 and Roxio Easy CD Creater 5 platinum at the same time or do I have to just choose one and just forget about the other one? P.S. I have two hard drive would it help to install each on a seperate drive?

A:Roxio and Nero 5.5

you are not really suppose to install both, but before i had nti cd maker, nero, adaptec easy cd creator, clone cd, and blind write all installed. I never had a problem.

The only way to know for sure is try it if you want. Personally I would just use nero.
You might want to backup your registry first before you install them.

Kind of like this

backup regisrty first

install roxio. don't install direct cd unless you really need it.

then if that works ok, backup the registry again.

then install nero and if everything is fine backup the registry one more time.

There is also a special way to select which burner software controls the system when the computer loads.

Safest way would be to just install nero.

Read other 2 answers

which is better to use? for burning and all

A:roxio or nero?

I have never tried Roxio but I have Nero 7 Ultra and it works terrific!

Read other 16 answers

I cannot choose between those two. Which one is better overall? Please dont give me crap like "This is better for this and that is better for that, you choose."

A:Roxio ... or Nero?

Read other 12 answers

HI There

I have a laptop that came with Roxio Easy CD Creater 10LJ pre-installed and i wanted to create create DVD's from some AVI Videos that i have on my hard drive.

I used to use Nero Vision on my old pc with Nero installed and had no problems with that installed alone.

I want to install Nero (bought last year) on my laptop but not sure if it will conflict with Roxio.

I use Roxio at the moment to make Data DVD's as backup etc.

I do not want to uninstall Roxio as i do not have a copy of it as it came pre-installed and if something goes wrong with the nero installation then i cannot install it again.


Windows 7 Home Premium

Intel Core(TM)2 Duo CPU
([email protected] 2.2GHz 2.2 Ghz)
4.00GM Memory
64 Bit System

A:Roxio v Nero

Read other 8 answers

I'm in the market for a recent version of either Nero Ultra or Roxio Easy Media Creator. I would appreciate hearing from anyone who has a strong preference for either one as I would like to learn the advantages and disadvantages of both. I have heard that Nero is "more powerful," but that it's interface is quite complicated. Thank you.

A:Nero vs. Roxio: Is one better than the other?

Read other 6 answers

My laptop has Windows XP and Nero Express.

I want to load Roxio... can they both be on laptop at the same time?

Thanks in advance for your comments

A:Roxio & Nero together?

Read other 9 answers

I have read here that the two do not live well together in the same house.i am new to DVD burning, and my new (inexpensive Digital Max) DVDRW came with Nero. I have been using Roxio (Easy 6) which has DVD capabilities. My question is weather to keep the Roxio or uninstall it in favor of Nero. --- Also came with Cyberlink PowerDVD 5 ---> What is it ?


Read other 9 answers

I just got a new XPS and I'm ready to burn DVD's. I'm working on home videos, capturing from VHS that I have burned onto DVD's and capturing from a DV camera. I'd like to take what's on the DVD's and after saving them in the PC, cut scenes, etc and combine into different DVD's (ie, take all the sports and make one DVD of that, etc). My computer came with basic Roxio that I can upgrade fairly cheaply, or I could just go get Nero though it will cost more.

What does everyone recommend?

A:Roxio or Nero?

Read other 14 answers

I have a Lite-on ltr-48125w on my machine which I use with nero5 ( which came bundled with the drive. works great, no problems, I like it. just purshased a plexor px-708a burner, it comes bundled with roxio creator 6. Question; can I have both aps installed, and continue to use the nero for my cd burner and the roxio for the dvd? will there be any conflicts? and could it cause me problems somewhere down the road? Thanks a bunch ahead of time for any and all help. Rick

A:nero and roxio

No there shouldn't be any conflicts. Roxio also comes with WMP and it doesn't conflict with other burners.

Read other 2 answers

I have Roxio on my computer and have recently installed NERO on my computer. Previously I had saved all my files on to CD-R media for each my projects. The problem I'm having now is that one I tried to save additional information on to the CD, NERO will not perform the function. Is this because it has been previously formatted with Roxio?

I have also some CD-R cds that I had used Nero to burn. And then I tried to add some additional information using Roxio and dragging and dropping, however, I could not perform this function.

Do the CDs only work with the software that they were started with?


A:NERO & Roxio Formatted CDs

Only when dealing with Nero and Roxio, they dont play well together.

Read other 1 answers

I got a new burner and I don't like the software that came with it, Veritas Record Now. I do like Roxio's Easy CD Creator and Nero for CD-R, both of which I have used for years.

Does Roxio's and Nero's programs have the same look, feel and menu structure for DVD burning as it does for CD-R?

A:Roxio & Nero for DVD work same as for CD-R?

both r about the same. both have a step and step menu to help you.

Read other 3 answers

Haven't used Nero, but haven't heard good things about it. Roxio appears to be resource intensive. Any alternatives?

A:Roxio and Nero alternatives?

Hi, Foycur.

As cd and dvd burning softwares go, I have found the open source program, CDBurnerXP Pro 3 to be very good, reliable, and a lot less weighty than Nero. Only trouble is, I can't remember where to find it. But these are my three favorite sites to find well-written open source software for Windows:


Boris and Bailey

Read other 2 answers

Which burning software would you recommend for Win XP?

A:Nero vs. roxio 5 platinum

Read other 8 answers

I am in the market for a multimedia software program. I am debating between roxio 10 or nero 8. I want to get it for 2 of my computers. Any suggestions or input would be greatly appreciated!

1st computer
xp home
pentium 4 2.8ghz
1.5 gb ram
160 gb hd

2nd computer
xp home
1.6 ghz duo core
1 gb ram
60 gb hd

A:Roxio or Nero? (mainly need it for for dvd authoring)

Read other 16 answers

I have been reading some reviews and I get the picture that both Nero 7 and Roxio 8 suck pretty bad. The reviews were far worse for the Nero software than the other, but they are not very good either way. Are these reviews bogus - do these bundles really do what they adveritise and don't crash systems in the process? If not, what other software is there that will do the entire job right?

A:Nero and Roxio suck?

Please post a link to a sample of said r5eviews, and we shall endeavour to agree or disagree with them. lol

seriously though, the bundles do majorly suck, but mainly for the unwanted bloat as far as I'm concerned.

Read other 7 answers

Okay I'm putting together my new system which will be running Vx64 OS. I own both Nero 9 full and Roxio's Creator 20009 Ultimate and trying to make a decision.

As far as I can tell both offer about the same burning/editing options and seems kind of silly to install both if I really only need one or the other. Here are the Pro's/Cons I can think of for each but would appreciate the advice of others.

Nero 9:
? Have been using it for some time and am used to its settings
? Have bought all the plug-ins for it

? Read a fair number of posts concerning ppl having problems installing it on X64
? Runs in 32 bit compatible mode for most of the apps

Creator 2009 Ultimate
? Has basically everthing that Nero has including Blu-ray features
? Not sureif its X64 app but their site says its x64 compatible

? would have to learn burning with a new program (learning curve)

Would really appreciate other ppls opinions on which is better

A:Roxio or Nero apps?

I think I'd try Imgburn 64 bit version first. See if that works. It doesn't seem to cause a problem with other burning software that I've ever noticed. Likely you can just leave it on even if you put Nero or another on later.

Read other 7 answers

Can I have both Roxio 7.5 and Nero 6 on the same computer? Will they conflict with each other? I wanted to check before I installed both.

A:Solved: Roxio and Nero on the same computer

They won't conflict as long as you don't run DirectCD and InCD at the same time.

Read other 3 answers

Hi all ,

I have just recently got a DVD recorder and have started using Roxio Easy Media Creator 7 I have also got Nero which I have used for a couple of years for burning CDs.

I used Roxio to convert some files from DIVx to DVD, these have been saved as VOB files, but I cannot record them to disc.

The folder is VIDEO_TS. I tried copying the whole folder and it recorded but it won't play on my computer or DVD player. So I thought you might need to copy the individual files instead, but I get the following:

When using Nero to burn them:
I highlight the files and press "ADD" and I get "NO COMPATIBLE FILE FOUND"

When using Roxio to burn them:
The files don't seem to be in the folder.

I bought ROXIO cheap from Staples (as it had NO box or instructions - and I thought, "How difficult can it be")

I am new to DVD burning so i'm sorry if this sounds like a stupid question.

Any help would be much appreciated.

A:Roxio and Nero DVD Burning problems?!

Roxio and Nero don't usually play well together, so they USUALLY can't be on the same computer. They conflict with each other. Try getting rid of one or the other. You can always re-install, if it doesn't help.

Everyone I know, personally and online, that had both, had problems. Once they got rid of one, problems stopped.
I, personally, prefer Nero. It does a much better job, for my purposes.
Good luck!

Read other 3 answers