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cannot install Synaptics UltraNav Driver

Q: cannot install Synaptics UltraNav Driver

I can't seem to install the latest Synaptics UltraNav ( driver for my X1C6. I'm running W10 (1803) with all the latest updates installed. Anybody have any idea why it won't install?

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Preferred Solution: cannot install Synaptics UltraNav Driver

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


Lenovo Ultranav stoped working wen installed windows 10. SolutionsPleaseInstalation of Synaptics ThinkPad UltraNav Driver ThinkPad T440p under Windows 10, failed!!

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Lenovo has rolled out new driver today, but i have problem installing it. Any advice at all please? It's annoying cause my the touchpad has been playing up for a bit since it released. 

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The URL below states that the driver being installed is
However, the actual driver which is installed by the package is:! This is not the first time where the package description(s) are inconsistent with the contents.

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Hello, recently I noticed that on my up-to-date Windows 10 (Creators Update) there is a process called "WMI Provider Host" (WmiPrvSE.exe) constantly using 1-3% CPU no matter what you are doing. I've been observing this behaviour just recently (maybe 1-2 weeks). So I started with a fresh (completely clean) Windows 10 installation on my Thinkpad X260. I observed this behaviour instantly after Windows finished its instalation and update process without installing any custom software from Lenovo website. When I try to kill this WMI host instance, it is restarted imidiatelly and problem continues. I attached threads output from ProcessExplorer. I looks like the thread execution is deadlocked or something similar. So I started digging which application is causing this WMI host cpu usage. After disabling Synaptic Pointing Device service called "SynTPEnhService" this behaviour disappeared. So I started digging around Synaptic executables. I was able to find out, that process causing this cpu usage is SynTPEnh.exe, which I believe is some kind of main (parrent) process for Synaptic driver functions. When I kill this particular process, then I am able to pernamently kill the WMI host causing those troubles. Well, it actually restarts again, but has no cpu usage. I am using latest version of Synaptic drivers available, which is Is anybody else observing such behaviour? What is the solution for this problem? By disabling SynTPEnhService you loose your track... Read more

A:Synaptics UltraNav Driver causing WmiPrvSE.exe cpu usage

I noticed the same with the 5/29 bios update and the recent trackpoint firmware as well using the more recent Synaptic drivers.

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I installed and activated Windows 10 on a pair of X-series laptops, an X220 and an X201.  Everything was just fine except that the touchpad does not control the cursor well, either freezing it or bouncing around madly.  I finally solved the problem by changing the UltraNav driver to PS/2 Mouse driver, less functional, but it actually works.  When I ran the Windows 10 update, it reinstalled the UltraNav driver, so I had to revert back to the PS/2 driver and reboot.  (The UltraNav driver downloaded from the Lenovo site is equally defective.) Yes, I know these are older systems, but can't Synaptics do a working driver?  Or maybe Microsoft could install the basic PS/2 Mouse driver as the default?  I must be dreaming.  Anyway, the problem of a properly function touchpad has a solution.

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Thus far I failed to identify the circumstances in which the touchpad stops working. It seems to sometimes happen when it checks for an update. What is also curious that the cursor will sometimes mess up such that the text cursor will be displayed as the context menu cursor. Not sure if this is related. The touchpad works again after restart. Everything is up-to-date, running Windows 10 (1909). The TrackPoint is unaffected by this.

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I want to uninstall Synaptics ThinkPad UltraNav Drivers and files and registry t440p windows 10.Does anyone has al the instructions. The way from the controlpanel does not work....

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Hi everyone, My trackpad stopped working, and I've been trying to troubleshoot the issue. Everytime I try to enable the trackpad with Fn+F8, I get the message "UltraNav driver is not installed." The Lenovo systems updates says that I have an UltraNav driver update available for my computer, but everytime I install it and reboot, I get the same message. Everytime. I can find where the driver has been downloaded on my computer, but the computer still says that "UltraNav driver is not installed," and the driver update still remains available on the system updates. I've tried downloading again and again, only to re-write and reinstall the download, with no effect. I've also tried going directly to the Lenovo website and downloading the driver from there to the same effect. Any advice?

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I have a Lenovo Ideapad Y510P with Windows 8.1. For months or longer, I have been having an issue with the touchpad software. After days of use it will stop responding to advanced commands like two finger scrolling unless I restart the computer. If I try to access the icon in the right corner on the taskbar, the application will not open. It cannot be right clicked. If I try too much the taskbar freezes. I tried to access Mouse in control pad - no response, I couldn't access it. I tried to look for updates for the driver and it would always say it is totally updated or when I manually download one it would say that it is already installed or something.

So today I decided I would fix this problem. I uninstalled the application, and removed the driver in the Drivers section in control panel. I downloaded the program again from the Synaptics site for my computer and tried to install.

The message: "A previous version of the Synaptics TouchPad Driver is installed. If you continue installation, the driver may not install properly. To avoid this problem, press 'No' to exit setup...

I never pressed no the multiple times I tried to install and install would always fail after about 15 seconds. I then looked for traces of Synaptics on my computer in Program Files and Driver folder. Deleted all Synaptics folders and emptied recycling bin.

Problem still persists. Need help. I rebooted my computer a couple times along the way, but not after I deleted those folder... Read more

A:Cannot Re-install Synaptics TouchPad Driver

It could be a physically bad touchpad...

Does the installer have an option for "clean install"?

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I attempted to disable the pointing device (touch pad) on the keyboard since I'm using an external mouse and I often make the mouse move with my wrists leaning on the touch pad. The first thing I disabled was the touch screen driver. I re-enabled that OK. But when I un-installed the driver for what was called the Synaptics touch pad, the touch pad remained operational. So I don't know what I un-installed, and I cannot get the system to recognize any new hardware with a hardware scan. Was the Synaptics touch pad driver something extraneous that isn't used? Thanks for your help. Lee

A:How do I re-install the synaptics touch-pad driver?

My system ID is: XOS43UA#ABA It's a great machine when everything works...

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when i install win7 64 bit, in my hp 15r 033tx notebook,Synaptics touchpad driver fails to install. plz help

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Hi all.

I have a friend who is having trouble making his Toshiba Satellite L50-A (PSKLWA-004001), Touchpad work. He said it hasn't been working several months so he has been using a USB mouse instead.

I first tried installing the driver from 'mytoshiba' and no drivers were available for windows 10 (64bit) so I tired the windows 8.1 driver and that didn't seem to work.

Then I saw that Synaptics had a windows 10 driver (same at pinned thread) especially for the touch pad so I installed the PS/2, SMBus one which I believe is the one built-into the laptop and it installed, restarted and no luck there either.

I did the latest windows updates and then it also detected an update for the touchpad driver, so it then installed via windows update and still no luck.

I know that this is not a simple case of Fn+f5 because the function key settings show that the touchpad is enabled and strangely the device manager does not have any device listed under mouse/pointing devices other than the USB mouse.

I believe this is a case, of the right driver has been found but is not installing, but I could be wrong .

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I have a dell inspron 15 series 3000 with intel i5 5th gen processor. I had a problem with the touch-pad driver software installed on the machine so, I decided to uni-install it and re-install. But when I try to re-install, I get an error saying an updated version is already installed.....
I think it has not uni-installed properly. Can anyone help me? Please.

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Toshiba provides its own Synaptics touchpad drivers. When I initiate a Windows 7 update, it says there is a "Synaptics - Other hardware - Synaptics PS/2 Port TouchPad" update, released August 2013 (almost a year ago). I can't get any more detail because when I click on "More information", Firefox launches but nothing shows up.

Is it advisable to go ahead with this update?

A:Should I install Win7 driver "Synaptics PS/2 Port TouchPd"?

Under optional Windows updates sometimes is offered touchpad driver or WLAN driver.
Toshiba offers tested driver so I strongly recommend you to NOT install this driver.

Use drivers from Toshiba support page only.

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I am running Windows 10 on an Acer and recently downloaded and installed the update for the Synaptic touchpad (January 17, 2017).  After rebooting my laptop, I can use the touch pad to move the cursor when logging in, but once the system as loaded,
I cannot move the cursor using the touch pad.  I can left-click and right-click, and shrink and expand on the touch pad, but have no control over the cursor.  I currently have a mouse attached to the computer in order to move the cursor.
When I click on the link for more information about the update, there currently is no information.  Quite frustrating.
Please advise as how to resolve this issue.
Thank you.

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Just bought an Inspiron 5759 from Dell Canada.
 Touchpad is very squirrelly - move around and it randomly perceives a click hence starts moving or invoking stuff.  Try to click left or right button (bottom left or right of touchpad) and the cursor moves so I can click on wrong thing easily.  Looked for Touchpad settings under Control Panel Mouse.  Nothing there specific to touchpad - just generic mouse settings.  Looked in Device Manager - Mouse and Pointing Devices - see HIID compliant mouse and PS2 compatible mouse.   Driver for either is from Microsoft dated 2006.  
Ok - load newest driver from dell.com.  Claims it installs ok - wrong.  The Dev Mgr shows same Microsoft drivers.  Manually force driver to Synaptics - Dell TouchPad.  Looks like it succeeds.  Now, Dev Mgr shows two mouse devices: Dell Touchpad and PS2 Compatible mouse.  Try control panel - Mouse.  Now I see a Dell Touchpad tab but the only field - Change Dell Touchpad settings - does nothing.
Spent 6 hours trying to get help from Dell Support - worst experience with any support organisation (other than HP who managed to toast a notebook via remote control while trying to install a printer driver - never did work.)  Absolutely no improvement in situation.  Four times put on hold and line drops.  Considering strongly returning the notebook.
Went to BestBuy and looked at 8 Inspiron  and XPS computers on demo.  Not a sin... Read more

A:Inspiron and XPS laptops running Windows 10 cannot install Dell/Synaptics Touchpad driver

With Win 10, touchpad drivers are found in the Win 10 Settings, selected in the Start Menu. In addition, many newer laptops are using a Precision touchpad, a Microsoft inspired pad. The driver is incorporated in Windows itself, and a regular driver will not work. This is why you don't see anything in the "old" Windows Control Panel app or in the Device Manager.

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Issue :Im using T470s with Windows 7 OS, 1st - When im using Cisco Jabber to have a video chat\confrence the application will crash. Im suspected it due to the the intergrated camera driver. However when i go to Lenovo site, for T470s i can only found camera driver for Windows 10. 2nd - There is no Synaptic UltraNav available and when go to Lenovo site, for T470s i can only found driver for Windows 10. Question :Is there any Win 7 camera and UltraNav driver from other T model that compatible with T470s? BRMiqdad

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Hello all,  I decided to install a different version of the Ultranav driver on my ThinkPalled ad x220 laptop. I deinstalled the Ultranav driver using Programs and Feures, and then proceeded to install the Ultranav driver by running the executable I downloaded from thealla lenovo page at http://support.lenovo.com/nl/fi/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x22....  The installation goes on fine up to the point when the driver has to be actually copied/installed, and then I get the error message "You have to run the 64-bit version of DPInst.exe on this machine. Contact the vendor that provided you this package."What to do? The machine, as it is now, is nearly unusable, unless I use an external mouse. 

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Hi all, The latest version of the touchpad driver for the T440 disables my trackpoint and removes the option to re-enable it from the Mouse Properties menu. Has anyone else had this issue? I'm on Windows 7 and the original driver on my computer is v18.0.7.40, for reference. Removing and re-installing the new driver did not fix the issue. I'd like to keep the new driver installed (due to behavior issues from my touchpad on the old driver), but lack of trackpoint functionality is a dealbreaker for me. Thanks in advance.

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I reset my laptop back to factory default (from windows 10 64 bit to windows 7 64 bit), and now my included trackpad and eraser head mouse are not working as well as the mouse buttons (right, left, and middle click), and when I click fn + f8 I get a popup saying that "ultranav driver is not installed" with no option other than "ok" I installed the ultranav drivers from https://support.lenovo.com/us/en/downloads/migr-67226 I get a successful installation notification, but I still do not have a functioning mouse. I reboot the laptop, do a full shutdown, and still no dice. Any ideas on how to fix it?

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Hi Mark_lenovo or other thinkpad expert, I will ask for your help in finding a driver for the UltraNav 2(ALPS) on the Thinkpad X300 for windows 10(64bit). Currently I use the latest driver for windows 7 (7.202.1616.206):
But that one has issues with the metro/Modern parts of windows 10 UI: Touchpad scroll works in Internet Explorer, Firefox, File Explorer, Device manager, Help, Services.msc and some other places, but it does not work in Start menu or any menu under system, Control panel, Edge or Windows Store.
Most likely it's because the programmers didn't know about the modern UI when they made the driver and therefore it does not support it, and that is why scroll is not working in those parts of the UI.
The synaptics touchpad on some Thinkpad models works fine with driver version 17.xx.xx.x but as soon as it is updated scroll function seize to work again - mine is ALPS Ultranav 2 touchpad - is it possible to "cheat a bit" and use the ultranav utility in combination with the synaptics driver or can synaptics driver replace the ALPS driver totally(I tried this on my R500 and it didn't work, the touchpad were disabled after restart)?
Do you know of any other thinkpad models with same Ultranav 2 touchpad(Palmrest FRU# 42X5021) that has a newer driver and will work with the X300 and windows 10 Modern UI? Could you find out?
I already tried most of the series 8 drivers I could find o... Read more

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I did a search to see if this was already posted but didn't find it.  So, here's my story. I have a P40 Yoga that's about a year old.  A couple of weeks ago, I received a pop-up from Lenovo Vantage saying there was a system update.  Like a good user, I said OK.  I didn't notice it right away (because I use an external mouse) but the trackpad, left/right click buttons and the "trackpoint" center button all stopped working.  I did a lot of searching to see if there was a resolution but couldn't find one. Eventually, I went into Control Panel | Device Manager | Mice and other pointing devices | ELAN pointing device | Driver and saw that there was a recent update.  Fortunatly, there was a "Roll Back Driver" option which I figured couldn't hurt anything.  After a reboot, the driver is back to one dated 2/13/2017 version  All mouse accoutrements are once again working. What prompted me to post today is that the Lenovo Vantage pop-up appeared again telling me there's an update and it wants to put the bad driver back. Irconically, the pop-up says: "Lenovo recommends that you install these updates to optimize your computer" Yah, right!  Now I'm sceptical about ever doing another update.

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*Please read in entirety before replying*The situation is as follows: - Purchased new X1 Thinkpad Yoga 3rd Gen in Jan 2019; Windows 10 64-bit- Bought with the MISTAKEN belief that the track pointer stick would have "press to select/click" capability. Not having this feature is an absolute DEAL BREAKER for me.  - Steps taken in attempt to resolve the problem: 1. Uninstalled driver for Synaptics Pointer in Device Manager 2. Installed most recent version of Ultranav Driver3. Result: NO CHANGE  - In MOUSE PROPERTIES, there is no option for "press to select" - only choices are to use for scrolling or as middle click. Question 1: Is there ANY WAY possible to incorporate the press-to-select option for the pointing stick on this model?Question 2: If it is not possible, which Thinkpad models currently DO include this option?  Thank you in advance... 

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I just want to report that the newest touchpad driver brakes native windows middle-click scrolling. What I'm talking is this:1. Swich off all advanced features in the TouchPoint setting to get back a middle button. BTW, how on earth it is possible that the default setting "steals" the middle button. Going for the Nr. 1. PC maker and forgetting a stupid default settings in a Synaptics driver is a joke.  2. Now, try scrolling in any native windows application like Chrome, Firefox, etc. The quick way of scrolling is to push the middle button while scrolling. It had always worked before.Now this way is broken.Now, the only way for scrolling is to the:1. push middle button to enter scolling mode2. move mouse3. push again to exit scrolling mode This scolling mode has never been a good way to scroll, but the quick way is broken with the latest driver. I'm using a W520 with Windows 7, 64-bit. Broken driver: Version   

A:Newest UltraNav driver brakes native windows middle-click scrolling

I have a similar problem as the OP: after today's update, my Touchpad is not functioning properly anymore. Scrolling of any sort on the Touchpad seems to have been disabled. As I do not have a mouse attached, I am forced to use the Trackpoint set's middle button and then move my cursor around to scroll. I checked my Control Panel settings and both two-finger and single-finger Touchpad scrolling are enabled via the settings. Also I don't know if this is relevant, but it seems like the option to double-tap to bring up Lenovo SimpleTap has also randomly been disabled... W530, Windows 7 x64.

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I have regualrly run a System Update for my computer via Lenovo Companion and I've managed to have all updates successfully completed - all except for one. Lately, I have runs of Updates where I encounter an update for Synaptic UltraNav Driver, run it, but comes up as being unable to download and install - in spite of a successful initial download. Since its encounter a couple of weeks ago, I have been unsuccessful in fully downloading and installing this specific Driver for my computer. Is there any indication of issues for this Drive? And what should I do to resolve it? Also, if the Driver can't be properly updated, what is its purpose for my system? Any form of help concerning this Driver update issue would be appreciated.

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I am using a Lenovo ThinkCentre, and recently I had this problem when I acess 'Mouse' in Control Panel, and it comes up with an error saying 'Unable to connect to the Synaptics Pointing Device Driver' I press OK, then it goes to the Mouse Properties. But I think this is affecting the SetPoint settings for my Logitech Performance MX mouse that I am accessing through the mouse properties. How can I fix this?

Capture.JPG ?16 KB

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Hi, can you help me to find a signed GENERIC Synaptics driver for Windows 8 32-bit - not released by an OEM but released by Synaptics itself. The latest one v17.0.19 is not properly signed so I am looking for another one.

A:Synaptics driver

Hello Werty,

I've found an older 16.2.21 Synaptics touchpad driver version that'll hopefully work for you.

Download Synaptics TouchPad Driver 16.2.21 for Windows XP, Windows Vista, Windows XP 64 bit, Windows Vista 64 bit, Windows 7, Windows 7 64 bit, Windows 8, Windows 8 64 bit

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I have a Lg Xnote Laptop, and I'm looking for a vertical scrolling driver. I have a synaptics driver now, but under settings it does not allow me to turn on vertical scrolling (nor is it even a visible as an option).

I've tried installing another synaptics driver a few times, but so far I've had no success.

This is my first time to the forum so I appreciate all and any help you can offer me.


A:Help me for Synaptics driver!

Which Xnote and what country? Why do you think it is a synaptic touchpad?

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Could someone please help me find Synaptics driver version dated 29/10/10.

A:Old synaptics driver


Difficult question. The closest I can find is Synaptics TouchPad 15.1.22 - WikiDrivers - Wiki-style resource and guide for device drivers

Is that not close enough? I think that it may be the closest you can find though.


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I just upgraded to Windows 10 and upgraded my synaptics driver to their windows 10 version. Only trouble is the little red light in the corner is always on. The light is only supposed to come on if the trackpad has been disabled but the trackpad is working and the light is on. On top of that the double tap the corner function that turns the trackpad on and off doesn't seem to be an option with this version of the driver.

I managed to find a registry hack to get chiral scrolling to work again but can't seem to find/enable the corner double tap and rid myself of this stupid light.

ETA: Okay weirder still the light is reversed, when I plug in my USB mouse the light goes out and the trackpad is disabled.

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i have toshiba 2007 sattilite lt.it has version 15.2.20 drivers for synaptics touch pad.are these good or should i update drivers.i'm still running vista.

A:vista/synaptics driver

If your computer is running fine I wouldn't update the driver as it is not a security issue

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I Have a MSI GT80, And the Synaptics Pointing pad doubles as a number pad. And every time I update, I lose my number pad but the touch pad works. I have to uninstall the download and install MSI driver back in and it work fine again until windows update
again. is there something I can turn off to stop this download?

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I recently formatted my Xnote laptop. The synaptics driver was reset to its original state. The scroll is too jumpy for me, and I tried to update my driver, by going to Drivers | Synaptics. All the download links seem to be broken. How can I get the newest version of the synaptics touchpad driver?

A:Can't download synaptics driver!

Best place to look for drivers is the PC Vendor and not the actual device manufacturer. Sometimes the non PC vendor drivers will not work correctly as many PC vendors do custom impementations of the hardware.

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My laptops touchpad keeps making the cursor jump across the screen or just not move at all. I've tried reinstalling the drivers and cleaning the touchpad. I don't know what esle I could possibly do. Any help would be much appreciated

A:Synaptics driver issues

What is the make and model# of your laptop?
Go to the Manufacturers Support/Download Drivers site and type in your make and model # or Service Tag# of your computer and download the Touchpad driver for your model.
Go into Control Panel/Mouse (Touchpad) and adjust the sensitivity.

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Just Installed (clean install) Windows 7 64 bit on my laptop today, what a pain, tried an update first on my 32 bit but had problems so I decided to go ahead with installin 64 bit as my computer was compatible.

Anyway, got it installed and I'm re-installing my software.

Main problem is I can't seem to get a driver for my touchpad on my laptop which is a Fujitsu Siemens just over a year old. Fujitsu do not have 64 bit drivers but I got one from Synaptics.com which is supposed to be compatible and signed but when I try to run it I get the error message that it is not a Win32 app.

Anyone got an answer for me.

A:Synaptics Touchpad Driver

OK. Managed to find a driver which seems to work.

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Hi! So a few hours ago I went to play a game (Blacklight Retribution) and when I pressed any key down and tried to look around I couldn't look around. I've ran into this problem before and easily fixed it. So I went to Control Panel, searched "Mouse" then clicked on Mouse settings. What I saw was this.... Screenshot by Lightshot. Iclicked yes the first time and tried installing the Windows 8 Synaptics Driver Again... It worked. But I still got the same error when going to Mouse Settings. This time I clicked no and received this... Screenshot by Lightshot. So for quite some time after this I was confused on what to do. To relieve my mind I tried playing another game (Planetside 2) and didn't have the problem I had with Blacklight. (This problem is fixed now) But what was annoying me was whenever I brushed just a hair on the trackpad it made me click which made me shoot! Now I go back to the Mouse Setting and browse through it and don't see anything helpful. I decided to look at Device Manager and look to see what was under the Mouse area. I found this... Screenshot by Lightshot. That has nothing to do with the original or Synaptics driver I just installed! So If I can please get some help on how to get my Synaptics Driver back so I can change my mouse settings that would be greatly appreciated. Thank you in advance.

A:Synaptics Driver Missing

All I really need is a solution to disabling tapping. However I don't have the options for that.

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The two latest drivers have broken some functionality, I would like the driver used before April, where do I find it?

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I'm having a problem where my mouse doesn't move while a key is pressed. In Settings>Mouse & Touchpad, under the "touchpad" heading, the "Delay before clicks work after typing (paraphrased)" settings is set to No Delay (always on). From the above screen>Additional mouse settings>smartsense>settings cog next in smartsense bar:The top setting is all the way left on the "off" selection of a ticked bar.The second bar labeled "tapping disabled time after keystroke" is all the way left.The third bar labeled "pointing disabled time after keystroke" is all the way left.The first top bar being set to "off" causes the bottom half of the setting screen to be grayed out. From the searching I did, apparently the settings are correct(?), but it's not disabling the feature.A solution that worked for a few people was to install a previous driver and set it to not automatically update it. After a good bit of searching around on this very confusing-to-me site, I was unsuccessful at finding the driver I need. My current driver installed is:Synaptics TouchPad Driver (Windows 10 v1607) Rev. ASep 12, 2016 

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The touchpad on my HP G62 laptop was less responsive than normal. I tried changing the properties with no improvement. So I went to HP help and noticed that there was a driver update for this device. So I ran the update. Then the touchpad barely worked at all and a notice box said the driver was incompatible with current system. The advice on the web included more than one remark advising to not bother with the Synaptics website as it is unreliable. I did it anyway. Synaptics recognised I had a legal copy of Windows 7 Home and I downloaded the suggested driver. Which actually was a new version entirely. Now the pad is back to life just like old times. The HP update was outdated. Every time I have used any HP updates I run into problems. I suggest HP users forget all about the "Support Assistant" and seek more credible update sources. Thnx, gnuguy.

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what is is exactly and is it essential to my laptops fuctionality? if I remove it will it harm my pc or if I need a specific driver can I just go to manufacturers site?

A:synaptics pointing device driver

schugeorge said:

what is is exactly and is it essential to my laptops fuctionality? if I remove it will it harm my pc or if I need a specific driver can I just go to manufacturers site?Click to expand...
The pointing device in question is the touchpad and the left and right clicking buttons on your laptop so it's probably better to go to the manufacturer's site and find the right driver.

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Touchpad just stopped working while I was using it. Here's what's going on:

Fn + F7 does nothing
Synaptics ps/2 Port Touchpad shows in Device manager, however it is hidden and has a yellow exclamation point. Error code: This device is not present, is not working properly, or does not have all its drivers installed. (Code 24).

I have updated the drivers from the Gateway website by first uninstalling the drivers that were present. No go. I then updated the drivers from the synaptics website via the same method, nothing. I've tried searching for a driver via device manager....nothing.

As I mentioned, I tried Fn+F7 and nothing happened. Also I notice that the driver software is not loading in the tray like it used to and I can't even make it run by trying to open the .exe file.

Any ideas? I've been searching for an answer for this for a while with no luck.

A:Synaptics Touchpad Driver Problem?

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I have istall official synaptics driver on my Aspire e5-511g with windows 10 x64 but i not see synaptics cotroll panel in mouse optins. Please help me. 

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The ultrapad pointing devices on my TP X230T  has suddently stopped working.  I have tried deleting the driver and reinstalling.  I have tried downloading the latest driver from the Lenovo site.  None of this helps.  See the screenshot below for the specific error message, "Synaptics (SmbDrv system)" failed to install. I am running Windows 10, 64-bit.  I upgraded several months ago. Note error message

A:Synaptics Ultrapad Driver Error

Hi DAVANDEN, Some report that installing the driver twice works, so you might try just running the driver install again and see if that fixes the prolbem You might also try uninstalling the device via Device Manager Control Panel (right click on Start > Device Manager), selecting "Delete the Driver Software for this Device" if offered, and then rebooting before trying to reinstall the driver. Good Luck,   Good Luck.  

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hello guys I am trying to change settings for the synaptics touchpad driver, and I when I go to my mouse settings and click device settings and settings after this all it does is give me an overview and information about it and I can't change anything and this is frustrating me because I want to set my touchpad to where I am comfortable using it any information on what I can do is helpful thank you very much

A:Need help with Synaptics touchpad driver version 16

Hi there ... Download the Driver from the Lenovo website and Re-install it ... That should Restore your Settings ...

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I just bought a HP Pavillion dv6000. I am trying to enable the scroll on the touch pad. When I go to the control panel to mouse a message come up stating: UNABLE TO CONNECT TO THE SYNAPTICS POINTING DEVICE DRIVER. Can someone tell what I need to do to connect.


A:Synaptics Pointing Device Driver

Sound like the driver may not be properly installed. First check Device Manager to see if it's working OK (Start...Run...type in "devmgmt.msc" (without the quotes) and press Enter. See if the device has a red x or yellow ! by it.

You can go to the HP site and download updated drivers for the touchpad if need be.

Then, check in Control Panel for the Mouse or Pointing Device option - then open it to see if the rest of the software is functioning correctly.

Finally, ensure that any switches that may enable this are turned on (there may not be a switch - I'm unsure about HP laptops). But I had a similar problem with a touchpad that took 2 hours to solve - and all it was was that the switch was off!

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