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Computer freezes up

Q: Computer freezes up

Hi guys!

Just created an account and i'm making this post just to know where is the topic that i can ask for some software problems!
I will explain the problem:
when i try to turn on the computer it runs normal and appears the log in screen, i log in and when the system is starting to run an icons starting to appear on the desktop, after like 10 seconds the cmd window appears saying nothing and then the computer shuts down.

i tried many forums and found the way to start secure mode:

(not really image, its is for demonstration but same )

when i reach to this point the computer just freezes

Please help guys! Having some hard times here! Sorry for band English i'm a yong Portuguese!

Thanks ^^
(using the laptop at the moment for like 2 month cuz can't fix the problem)

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RELEVANCY SCORE 200
Preferred Solution: Computer freezes up

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 40.8

Hi all,For several months my PC has been frustratingly slow. However, I have dealt with it. Now however, when I click on "start" my PC will completely freeze, not allowing me to access anything. When closing programs, the desktop slowly scrolls back onto the screen instead of instantly appearing. I wish there was more details to share but there is none to my knowledge. I have recently ran spybot S&D and ran a virus scan but it has not helped. I have followed the instructions on the preparation post and here is the data in the DDS log. I am attaching the other log files as well. Thanks for your help in advance. I know you all do quality work as I have used this site in the past for a different PC.------------- DDS log file -----------------DDS (Ver_09-12-01.01) - NTFSx86 Run by Whitney at 22:05:47.95 on Mon 12/14/2009Internet Explorer: 7.0.5730.11Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.109 [GMT -6:00]AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:�... Read more

A:Computer slow at all times. Ocassionaly freezes. Clicking on start often freezes system completely.

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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RELEVANCY SCORE 40

Hi
I wondered whether I could get help with a increasing slow and infected computer, internet and email freezes, so does the keyboard and sometimes the cursor moves on it's own. It is a HP windows 7, 64 bit OS, 4.00 GB, AMD E-350 processor 1.60 GHz. Below are the logs. I have had to attach the ark txt file as the message board will only allow a certain number of characters
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:41:29, on 27/02/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16635)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Samsung\EmoDio\SMSTray.exe
C:\Program Files\Motorola\Bluetooth\btplayerctrl.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\HP\Desktop\HijackThis.exe
C:\Windows\SysWOW64\DllHost.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\M... Read more

A:slow computer, keyboard freezes, internet freezes

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RELEVANCY SCORE 40

I have a Windows 7 64 bit laptop with 8gb ram. I have never had this problem until now. It freezes all the time and will not shut down. Am I infected? Freezing happened after a java update.

A:Computer freezes, windows explorer freezes frequently

Are you sure that the java update was from oracle or some fake ad?

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RELEVANCY SCORE 39.2

For the past few weeks, about 1/2 hour after booting my computer up in the morning, whatever program I'm using at the moment will stop responding. If I continue to try to get it to respond, its screen will dim and I get the message "Not responding". The disk activity light goes on 100%. To a certain extent I can still get to other programs that are already running, but I can't open new ones. Usually, if I just sit and wait, after about 30-60 sec everything will be ok again; other times nothing will happen for several minutes after which I'll get a BSOD with the message "Windows was shut down..." and
Collecting data for crash dump ...
Initializing disk for crash dump ...

Because of this, I've been running Process Explorer. When the problem occurs I can switch to it if it's on the second screen of my dual-screen system. When I do so, almost everything seems normal:
CPU 1.5%
System Commit 3.46 GB
Physical Memory 3.0 GB
I/0 2 kB
Network 400 B
Disk 0 kB
The abnormal indication is that the disk shows 0 kB even though the disk activity indicator is on 100% of the time. The list of processes shows Avast (anti-virus program) and System to have overwhelmingly the largest I/O Read Bytes, but this doesn't seem abnormal.

I use the program WhoCrashed to check dump files. Some time ago I used it to cause a deliberate crash to check that dump files were bei... Read more

A:Computer freezes/recovers or freezes/crashes ~once per day

You're the only user of the system I assume?

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RELEVANCY SCORE 39.2

My computer and screen momentarily at times and it just recently happened. I have Norton on my computer. the computer is 3 years old an is a Windows Home Vista Premium. other than that it runs great. .It's on a Century Link line with our house telephone. I've had several techs out here and they said that every thing about our computer was fine . The problem was with the street lines. a lot of people in this area have the same problem. 1islander2 Does any one have any suggestions how I can clear up this freezing? Thank you

A:computer freezes at times,screen freezes

Hi -

Remove Norton - http://jcgriff2.com/NRT_N360_Removal.html

Is your Internet DSL or dial-up?

Regards. . .

jcgriff2

`

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RELEVANCY SCORE 39.2

hi guys,new here and looking for a little help.my computer has been freezing totally after about 10 mins or so,and i have tried a lot of things to fix it my self and nothing seems to work!would like some guidence plz.....i want to add that i am checking disk c attemting to recover bad sectors to see if this helps.as far as what could have happened to my computer,it is hard to tell because my father,who has dementia got on my computer one night and boom it has gone down hill from there.i got the system has recovered from a serious error the next day when i logged on.so i have been trying to figure out the problem ever since!

A:my computer freezes,when i say freeze i mean every thing freezes,need help

We need to know more about your BSODs...Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.Then go to File > Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.Compliments of Broni

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RELEVANCY SCORE 39.2

Hello and thank you in advance for any help you might be able to give me. I am reasonably competent computer user and should be able to understand what you need me to do. I am experiencing this problem in all browsers, Firefox, IE and Chrome. The problem started happening in the last few days, about the same time my son came to stay with me for the week, Hmmm.After surfing for 5-10 minutes the browser will cease to load pages and then computer will stop responding. Functionality to many computer programs will cease to work, shut down and restart do not respond and a hard reboot is necessary. DSL is still available to online game if it was already running though. I am sure my son or I went somewhere stupid and caught something but I don't know what. AVG and zone alarm were running on the computer. I have run ad aware, spybot, , Malwarebytes, Superantispyware and Hijackthis. Doubleclick was found. Problem still persists.Computer info:Vista HomePremium SP1Intel Core2 Quad [email protected] GHz6 GB RamNVIDIA GeForce 9800 GTGigabyte EP45-UD3P MmotherboardHijackThis log is here:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:12:55 PM, on 8/8/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v8.00 (8.00.6001.18813)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\AVG&#... Read more

A:Browser freezes after a few minutes, then computer freezes

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 39.2

[Answers are in brackets.]
· OS - Windows 8.1, 8, 7, Vista ? [Windows 10]· x86 (32-bit) or x64 ? [x64]· What was original installed OS on system? [Windows 8.1]· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? [OEM version]· Age of system (hardware) [1 month]· Age of OS installation - have you re-installed the OS? [2 days ago, Windows 8.1 was upgraded to Windows 10. Laptop 1 month old and came preinstalled with Windows 8.1]
· CPU [Intel® Core™ i7-4940MX CPU @ 3.10GHz (8CPUs), ~2.1GHz]· Video Card [two NVIDIA GeForce GTX 980M]
· System Manufacturer [Alienware]· Exact model number (if laptop, check label on bottom) [Alienware 18]· Laptop or Desktop? [Laptop]
 
My new laptop has been freezing periodically and I can't quite pin down why. Some extra info: When the freeze occurs, my mouse cursor disappears and the screen freezes still as-is. The sound loops whatever note it was making when the freeze occurs. Moving the mouse and hitting any keys or key-combinations (such as ctrl-alt-del) does nothing. The only thing I can do is hold the power button to turn it off and then boot it back up without issue. While it freezes randomly, I have found a few occurences where it always freezes, such as when opening Open Broadcast Software Multiplatform, or after 10 seconds of streaming on the non-Multiplatform Open Broadcast Software. Interestingly, this freeze ... Read more

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RELEVANCY SCORE 38

Hello,I really need some help! My computer had a virus that made the fake Windows XP antivirus popup appear where they want you to download the bogus antispyware program, and the desktop background changed to blue with a message that read " WARNING! Spyware detected on your computer. Please install an antispyware...." Blah, Blah Blah! And it would act like it was restarting and go to a blue screen, but if I pressed F8 it would go back. So I followed some steps I had read on here from other people, and that part of it is gone. I am now able to change my desktop background. Now the problem is that every time I try to go on to the internet, Google or whatever other search engine I use will come up, but then when you try to go to another site, it just says " Loading, internet browser redirecting." And I get redirected to another site, usally ADT (weird) or another antispyware site which I believe is just part of the virus. Also, the computer will freeze up completely to where I can't do ANYTHING. Even CTRL+ALT+Delete doesn't work. So we end up just unplugging it (I know that is probably REALLY bad!) I downloaded spybot S&D from my other computer and put it on the bad one, and it did find a couple things and I deleted them, but it didn't help. So I got hijackthis from my other computer also and dowloaded it to the messed up one and obtained my log. I had to do this in safe mode and allow networking to even get my computer to keep running, so... Read more

A:Computer Infected-internet Browser Redirects And Computer Freezes/ Computer 2

Hi Please Download Malwarebytes' Anti-Malware from Here :-http://www.majorgeeks.com/Malwarebytes_Ant...ware_d5756.htmlor here :-http://www.besttechie.net/tools/mbam-setup.exeDouble Click mbam-setup.exe to install the application.* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.* If an update is found, it will download and install the latest version.* Once the program has loaded, select "Perform Quick Scan", then click Scan.* The scan may take some time to finish,so please be patient.* When the scan is complete, click OK, then Show Results to view the results.* Make sure that everything is checked, and click Remove Selected.* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.* Copy and Paste the entire report in your next reply.This should do enough to enable you to boot your computer into normal mode THEN ...Please follow these directions to run Combofix & post a log.http://www.bleepingcomputer.com/combofix/how-to-use-combofixsteam

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RELEVANCY SCORE 38

The title explains it all. No matter what I do in firefox it freezes after about 5 min of it being open and never used to do that. When it freezes my whole computer freezes my task manager wont come up and I can't do anything so I have to reset my computer...

A:Firefox freezes and then freezes my computer

Which version of Firefox do you have ?

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RELEVANCY SCORE 36

My computer, early in boot-up, freezes up randomly, mostly when firefox is used for more than 5 minutes (sometimes even before firefox shows up), and in some boots, Vista won't even open anything, then later freezes,Theres pretty much a 1/50 of a working boot up, but I've been trying since about 3:00 AM EST (posted this at 1:28 PM EST) today after it eventually froze up from printing from Acrobat Reader, with no luck (and even one boot, didn't even show the Compaq splash screen), previously, on working boots, I've done virus scans with Malware Bytes' Pro, with no results, never (this computer only got a virus once).I'm forced to boot in safe mode for the computer to work, im afraid its some sort of virus thats unknown by Malware Bytes', so im posting a HiJack This log (later, when i try to run normal mode again) with my DxDiag (please note, my brother installed a facemoods.com thing on this computer, since i think its spyware, i deleted all the traces of it i spotted). I'm using a unmodified Presario CQ50 209WM on the lastest version of Vista, which had already had one reinstall after getting hacked while a relative was using it.Please hurry i just rented a 3 Day Elite weapon in Battlefield Play4Free yesterday which set me back over 100 games worth of getting credits for.

A:Computer freezes up randomly, mostly when using firefox, some boots, computer refuses to open up programs

First of all, MalwareBytes is not an anti virus app. Do you have an av installed? If so, have you run a full scan with that? If not, and since you think it's malware related, you should probably post in the Am I Infected forum.

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RELEVANCY SCORE 36

Hey all,

I was unable to get GMER to run the full scan without an error popping up halfway saying that the .exe has stopped working. I tried it twice and lost patience so I will try again later and try to make it work. For now I'm just putting this post up there to at least get something by the end of today hopefully, so I just want to point out first that my GMER log is not included. Sorry about it! If the GMER log is absolutely necessary along with Hijack and DDS logs for you guys to diagnose what is wrong with my computer, do let me know. Also, if you guys could, any advice on how to get GMER working would be appreciated. I was unclear through the instructions if I should uncheck the IAT/EAT box and check the C: drive box (the GMER tool did not warn me about rootkit activity, but I went ahead and unchecked IAT/EAT and checked C: drive anyway, assuming that the drive that is most important to scan would be C: drive).

I'm running Windows 7 on my Macbook Pro Bootcamp partition and its only recently been experiencing some problems, the most notable being that the computer freezes randomly. I could be playing a game or browsing the web, and the screen freezes, no black or blue screen though, everything just freezes, and I can't move my cursor or get to task manager to end processes. Another problem I encountered is that while browsing Youtube in particular, when I click on a video, for the first 10 to 20 seconds or so, the video itself is either mostly black o... Read more

A:Computer freezes at random times, Youtube issues, Computer heating up!!

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RELEVANCY SCORE 36

Recently, I bought a new chaintech 7NJL6 motherboard, new 256mb ddr ram, new video card nvidia g-force 2 MX 400, and I'm using my old cpu which is a AMD sempron 2400+, Operating System Windows XP PRO SP2, Using onboard motherboard audio,160gb wester digital WD 1600BB-0FFTAQ I never had problems with the processor before but when I run any video game applications or any music files, my screen gets all garbled up, everything just halts and remains frozen until I hit the reset button on the tower. Also, I'm able to go online with no problems.The other problem is when I *ONLY* put my old CPU back into my other computer which I never had problems with before, the same problem occured again with my old computer; I ran a video game and my monitor froze and the screen was all garbled. I've got a fan and properly made sure the heatsink on my CPU was properly installed. I'm using (speed fan) application to check the temperature on my cpu which is clocking at 32C. Also, I never overclocked my processor. I was able to get two minidump files out of the 20 computer errors thus far. Also, I see this one other error; The DgiVecp service failed to start due to the following error:
The system cannot find the file specified. I've fixed this error by chaning the registry start value for this application to (4). The DGiVecp error hasn't appeared since but this was after I had the computer freezing and garbled monitor error that'll once in a while reset on its... Read more

A:Minidump - Computer monitor graphics gets all garbled and computer freezes

Problem has been resolved. My graphics card was creating the conflict, just needed to upgrade my video card drivers and adjust the setting accordingly.
 

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RELEVANCY SCORE 35.6

hi
just two days ago my computer keeps freezing when i go into certain programs. i really dont know much about computer so i dont know what to do.. i did download a photo editor around the same time it all started to happen, so i dont know, pleasee help!
 

A:computer freezes when i go into my computer, my documents, control panel, etc

forgot to say i also ran a virus scan but everything was fine. any ideas of what could be the problem?
 

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RELEVANCY SCORE 35.6

As the title said, my computer freezes during games. When it freezes the screen just stop at the last frame (so no black screen or anything like that) and I can hear the game for about a second before it turns to a low clicking sound. At which point I have to manually shut down the computer and restart it. Nothing else works. Then I get the usual question of how I want to start the computer, I always pick “start normally” and it’s like it never happened.

I think it’s because the GPU is overheating, because that’s the only component that’s really hot. When I check the temp while playing it’s usually building up to about 60C (24-30C on idle) and stays around that number. And it fells really hot when I touch it after it’s happened. The only problem with that theory is that I can play every game out there usually on the best setting (haven’t tried every powerful game out there) and not a single problem with lag or such. Then again, I’ve never had that problem with MW3, and the temp stays around 50C on that. Not to say that the GPU is really that great. It’s average at best, but I’m not a hardcore gamer or anything so figured I didn’t need the best.
I built the computer myself in June 2011. And it went fine without any problems until maybe 6 months ago, not really sure when it happened.

Here’s what I’ve done so far
I’ve... Read more

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RELEVANCY SCORE 35.6

If I don't play a 3D game a high settings or equivalent for the first few minutes after turning on my computer it will completely freeze up and sometimes even black screen but still stay powered on. My specs are in the picture http://i.imgur.com/PJQwk.png I'm running windows 7 64 bit
 

A:Computer freezes if i don't do something graphics intensive after turning my computer

anything listed in the event viewer

what does the bios list for 12v line volts and cpu temp

check the ram voltage in the bios and on the makers website and that it is set to the higher end
 

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RELEVANCY SCORE 35.6

Hi
I need help since my computer freezes randomly lately and BSOD with Locale Id: 13321

Yes, I said randomly, Now I'm lucky that my computer didn't freeze but if I shut this down
and use it again later or tomorrow it may freeze then BSOD again.
Problem Signature
Problem Event name: BlueScreen
O.S 6.1.7601.2.1.0.256.1

BC CODE 116
(I accidentally closed the report so I cannot put other additional Info)

System spec
Original OS
OS is OEM

OS and OS installation are 1 year old


I hope someone can help

A:Computer Freezes, then shutdown BSOD Computer NO signal

Forgot to rename the zip file

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RELEVANCY SCORE 35.6

Ok well, my computer is pretty old, but its not THAT old, it has always worked very well, and all of a sudden one day it froze and i tried turning it off but when i went to press the power button it wouldnt turn off, no matter how many times i pressed the power button. so i had to turn off the power switch in the back of the computer. it did this consistently so i decided to format my computer and delete the partition stuff like that, but it still did it, and i even virus checked and there were no viruses.

my computer freezes out of nowhere at random spots (startup, windows, my desktop, etc) and when i try to turn it off the power button doesnt work so i have to turn it off by turning off the switch at the back of the computer, please help me, i don't know whats going on!

A:URGENT PROBLEM: Computer freezes, but can not turn computer off

Try holding the power switch in for at least 4 seconds. There is a entry in BIOS for instant off and 4 second delay. Yours is probably set to 4 seconds. Delay is good as it prevents accidential power offs from hitting the switch by mistake.

If you are hiolding the switch in and it isn't powering down there are two possibilties. Switch is defective or connector has came off the header.
Charlie

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RELEVANCY SCORE 34.8

Hi!Hope I am posting at the right place. I am really panicking and don't know what to do. I just got my computer for a few days. At first, everything seems alright, and all of a sudden I can't turn off my computer properly. My computer freezes up when I try to "turn off" my computer, or to "log off", but I can't switch user properly. Currently, I have Norton Antivirus installed, Spyguard, and Spyblaster. However, whenever, I try to update definitions for Spyguard, my computer freezes as well. I tried to download spybot, and my computer freezes again when I am downloading new definitions.Below is a copy of my Hijack this log: Thank you !Logfile of HijackThis v1.99.1Scan saved at 2:15:36 PM, on 9/24/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Norton Internet Security\ISSVC.exeC:�... Read more

A:computer freezes and unable to turnoff computer

Hello dolphin1349 and welcome to the BC HijackThis forum. I do not see any problems with viruses or malware at this time. The HijackThis log is clean.

It sounds more like a configuration or ISP issue. I would suggest posting a question in the Windows XP forum or the Internet Browising forum and see what they have to say.

Cheers.

OT

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RELEVANCY SCORE 34.8

Last night I found the ISTBARA.F & B in my computer.. I deleted them and everything was working great.. Until this morning.. Screens are freezing and and locking up. I ran the house call scan and lone and behold.. their back. However I cannot find them anywhere. Please help..

Logfile of HijackThis v1.97.3
Scan saved at 10:38:13 AM, on 11/6/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\igfxtray.exe
C:\WINNT\System32\hkcmd.exe
C:\WINNT\System32\SK9910DM.EXE
C:\WINNT\GWMDMMSG.exe
C:\WINNT\System32\PROMon.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zapro.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\iolo\Common\Task Agent\Task_Agent.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\Symantec\DeepSight Extractor\ExtractorService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\NMSSvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\System32\wisptis.exe
C:\WINNT\explorer.exe
C:\Documents and Settings\Owner\De... Read more

A:Please help.. computer freezes and ISTBAR.F & B found on computer

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RELEVANCY SCORE 34.8

Hi, there is a red light next to my power button that blink's alot & i believe it's called the hdd light. No matter what i'm doing it shut's off after awhile & than my computer freeze's & i don't know why. Everything work's fine into that happen's & it's alway's random. I only had this computer for 2 years & i built it myself & this problem just started 2 days ago i also did memtest but it partially freeze's meaning the upper right corner isn't moving but the mid right corner still has number''s moving.This is my system specs

geforce gtx 660
intel core i5-3570k
corsair cx 600
ASRock Z77 Extreme4
Onboard gpu intel (R) 4000

A:Hdd light on my computer keep's shutting off than my computer freezes

The hdd light should only light while the disk is being read or written to. It is normal for the hdd light to not be on all the time.

Since you say the system "partially" freezes during a memtest, I would like to understand more about that. Can you post a screenshot of what you are seeing when it's partially frozen?

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RELEVANCY SCORE 33.6

Every time i turn on my computer within 10 seconds it restarts and repeats the process. A box prompts up with an error report saying:

System has recovered from a serious error. I view the technical information it says:

C:\DOCUME~1\Owner\LOCALS~1\Temp\WERf7f2.dir00\Mini082010-01.dmp
C:\DOCUME~1\Owner\LOCALS~1\Temp\WERf7f2.dir00\systdata.xml

I click do not send two boxes have popped up indicating a problem they are:

The procedure entry point JS_IsDebuggerFrame could not be located in the dynamic link library Js3250.dlll
and
The instruction at 0x7c80c621 referenced memory at 0x00df0009. The memory could not be read.

Can some one please help me out here, much thanks; i am running windows xp

A:Computer starts up then restarts (Safe mode freezes)Every time i turn on my computer within 10 seconds it restarts and repeats...

Have you tried the Lask Known Good Configuration option?

I think it might be a Mozillla issue (damaged), calling for the uninstall/reinstall routine.

Louis

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RELEVANCY SCORE 33.6

Hello,
OK I am having a HUGE problem with me computer. While I'm working on it in regular mode Windows freezes. I can move the mouse around and the keyboard responds, but when I so to my task bar I just get that circle thing that says it's thinking. If I leave it alone for a few mins, then the whole computer stops responding and I have to do a hard shutdown. I have tried to Google this problem many times but I can't find an answer as to what may be causing it. I thought it might be a virus, but when I try to run and virus scanner, the computer stops in the midsts of it. I can work in Safe Mode with no hangups so I think it might be one of my programs that runs in regular mode. Does anyone know what is going on with my computer? Do you think I should try and reset it to factory settings? Any advice would be grateful seeing as how I am going nuts trying to figure out what's wrong. Thanks for any help you can give me!!!

A:Need help from computer genius - computer freezes

It sounds to me like you have what's called bad sectors on your hard drive. This is physical damage on a hard drive so that when the laptop is trying to access the hard drive it can't see this data due to the damage and crashes.

The only way to be sure is to take the drive out of the machine and run a sector scan using HDTune on the hard drive externally, you could use a boot disk but I'm not familar with the rules, so won't post the name, some forums don't like people using them.

Worst case, your looking at a replacement hard drive. If you need more detailed intructions please PM me.

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RELEVANCY SCORE 33.6

Hey.
I know I have a virus or more. I need help please. My computer is slowing down due to all the pop ups and it also freezes all the time. Any help will be appreciated!
here is my log.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 2:34:14 PM, on 7/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptic... Read more

A:Computer freezes, pop ups, computer slowing down. Help please.

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RELEVANCY SCORE 33.6

HJT log ... on Deckard file .... slow computer and locks up


Deckard's System Scanner v20071014.68
Run by HP_Administrator on 2007-11-22 10:56:19
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
13: 2007-11-22 17:56:38 UTC - RP828 - Deckard's System Scanner Restore Point
12: 2007-11-22 00:53:25 UTC - RP827 - System Checkpoint
11: 2007-11-21 00:45:14 UTC - RP826 - Removed Windows Live Toolbar
10: 2007-11-18 02:32:52 UTC - RP825 - Restore Operation
9: 2007-11-16 16:00:45 UTC - RP824 - Installed Trend Micro PC-cillin Internet Security 2007.


-- First Restore Point --
1: 2007-11-14 11:40:01 UTC - RP816 - Software Distribution Service 3.0


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as HP_Administrator.exe) ------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:59:09 AM, on 11/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C... Read more

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RELEVANCY SCORE 33.2

As soon as in boot up my system, I get this message: Intel(R)O PROset/Wireless Event Log Service has stopped working - Also, after doing work on the computer for about 10 mins. My computer freezes and I have to reboot to get any other work done. Also I tried to download a Real Estate program so I can study for my broker's license; it goes thru the process and right at the end it freezes. Please help - this is frustrating
 

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RELEVANCY SCORE 33.2

Hello,

I have a dell gx280 system running xp.
The system simply freezes up as it boots into 32 bit mode.
I have tried f2 system bios changes, f12 boot options etc...
The system will initially boot but freezes as the OS moves into 32 bit mode.
I can boot from xp cd, and even reinstall os, but as the system reboots to finish install, it freezes (again going from 16 to 32 bit mode.

I cannot boot from cd into ubantu etc... again system locks as it moves into 32 bit mode.

I have reseated memory, cpu etc..and cleaned out all dust bunnies.

Im stumped...

could it be power supply?

what else.

Thanks in advance.

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RELEVANCY SCORE 33.2

I have a very large (2g) 3d modeling program.I installed it onto my slower/smaller computer and for a while it worked.As the space diminished I was unable to open it up.Since this was a computer used for homeschooling I decided to move it to the larger/faster computer.1.2ghz.I create a model in 2d then rotate it and transition to a 3d solid.It is at that move where my computer freezes.No mouse,nothing moves.All I can do is terminate the program and get out of it.I have added 2g of RAM to no avail. 1.2ghz,
win2k 2g RAM ASUS anthlon 64 motherboard.I need help!!
 

A:computer freezes

You don't mention what chipset you have and whether you have integrated graphics or not (there are a number of flavors of ASUS Athlon 63 mobos out there).
It could just be that you need a graphics card - or a better one.
 

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RELEVANCY SCORE 33.2

Ok so basically the error is this: when I am playing most games my computer crashes. Sometimes the whole screen flickers and I can still here sound but eventually the screen freezes and I eventually get sent the Blue Screen of Death. When my computer is restarted I get an error message popping up on my desktop telling me that I had the "Bluescreen" error and other information. However, sometimes rather than the screen flickering etc... the whole computer will simply freeze and I must hold in the power button to restart and the same erroe will appear and tell me I had a "Bluescreen" error.

I get this error on a variety of games and sometimes when watching video files like movies, dvds etc. The games it happens on are World of Warcraft, most source engine games, Mount and Blade, Men of War and League of Legends. These are just the games that it does the most often though it has done it on most games I own once or twice.

A variety of things have been done to fix it but sadly none have helped. I have tried reinstalling my OS as I used to run Windows Vista and I now run Windows 7 64 bit. I also used to have 8GB of RAM and that was reduced to 4GB but it did not help. My power supply was also recently replaced which did nothing. Drivers have been reinstalled and did not fix it. I also know that this is not an overheating problem as Speedfan tells me the temperature is fine.

I am quite computer illetarate so if you do have any suggestions, could you please make... Read more

A:Whole computer freezes!

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RELEVANCY SCORE 33.2

Hello,

My computer constantly is freezing up. Here are the hardware details of the computer: Intel Core 2 Duo 2666 MHz, 2049 MB of memory (5 gb of kingston memory), 160 GB seagate HD. It is Windows XP SP2, Intel Desktop Board DP35DP (mainboard), EVGA GeForce 8600 GTS (video card)

I ran HIJACKTHIS and here is the log:

HIJACKTHIS

Here are two logs from event viewer (system and application):

Application

System

Thanks in advance.
 

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RELEVANCY SCORE 33.2

Hi all ,

I have had my PC for 3 years now

Spec :

Windows Vista 32Bit
2030MB
Geforce 8300 GS
Quadcore 2.4ghz

Recently the pc has started to freeze and what seems to be random times, where ALL programms become (not responding) and the only way to shutdown the PC is to force it by holding down the power button.

The PC does not do this after 12 hours of being online , but as soon as I connect the PC to the internet it freezes/crashes at random times. So I started with Windows Firewall , running Avast Anti Virus and Windows defender , even scheduling a pre-boot scan for avast , all clean .......

I read somewhere that someone had same problem they uninstalled avast and worked fine , not in my case.

I therefor repaired windows using CD Rom, not changes so i decided to reinstall windows , still no change.

I then ran a RAM test all came back clean, I then ran AVG Anti virus and Malwarebytes Anti Malware , all clean.

I have been keeping an eye on the Windows Task Manager Processes and Performance for trends , at first glance i saw my Memory usgae hit 100% and thw cpu usgae hit 0% , before it crashed but after that it seemed to be random so must have been coincidence.

Since it only happends when connected to internet I dont think its a hardware issue ?

Any help would be much appreciated.... lost 2 days now.

Thanks again.

Craig Guest
 

A:Computer Freezes

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RELEVANCY SCORE 33.2

I have a problem that I need some help with. Each Time I open Internet Explorer (IE7) it Freezes the computer and I am either forced to restart or it crashes and automatically restarts the computer. I contacted Windows tech support and the person stated that I had a corrupt .dll file and that he could fix it remotely for me for a nice fee of $139.00 . I there a way to fix this myself? and if yes how?

Thanks in advance for any help and advice.

A:Computer Freezes

May be this can help:
http://www.techknow.geek.nz/blog/int...d-ons-for-ie7/

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RELEVANCY SCORE 33.2

Help... I have a Compaq 1.1Ghz desktop, 512mb RAM, and ample HD space, running ME. My computer just freezes up at random times during applications. Happens during all different types of apps, since this started, I've moved most of my work off of it and too my laptop...so it seems to happen during my sons games more often right now...but I've lost many Excell spreadsheets, and many photos in photoshop!!!
Seems 'maybe' that the more intense the app, the more likely it is to freeze! When my sons game is VERY graphic intensive...freeze.....excell doing a major calc, or even word doing a special feature...freeze!!! Doesn't have to be something amazing happening...just an increase in activity!

I've updated all my drivers....Graphics card, programs that I've noticed it happening in, and done the auto windows updates. I've upgraded my RAM to 512. Is it time to take it into a shop and have it looked at, or is there more I can do 1st?

Thanks for any help!

Patrick
 

A:Computer Freezes-Up

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RELEVANCY SCORE 33.2

yea so my computer likes to freeze at random moments...when i try to open a program up it will freeze and nothing will work...i can still move the mouse but i cant open up any other programs...also i can shut it off i have to reset it or i have to use the psu switch any body know what the problem could be
 

A:computer freezes

You could try reinstalling your OS
 

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RELEVANCY SCORE 33.2

I just got this issue today and i have no idea what cause it this time.
All i did to this computer today was the usual downloading and installed avast IS. next thing i knew, as i was using my computer longer, freezes started to occur. The sequence of the freeze was pretty consistent where i would be palying songs on windows media player and surfing on mozilla and as i would be on say a site like youtube, when it starts loading or palying my media player would freeze followed by mozilla. The way it freezes however is abit intriguing for my media player would stop playing any sound, but the program is still running (im able to pause stop rewind etc etc) and the progress bar would still move. Mozilla however would just go into a (not responding) state and freeze for a minue or so and everything will go back to normal again.

Other things i realized as well is that the computer would still be useable, it would just be mozilla and media players side effect (inclusive of skype) that would freeze. The taskbar would still eb clickable, windows will minimize and maximize, explorer still works, programs like visio technical still work too. I have absolutely no idea what i did :S

if there is any additional info you think i could provide i would be glad to supply them.

The computer am using is a Pesario CQ40

any help is greatly appreciated ]:

A:Computer freezes

Quote:





Originally Posted by Sithkid


All i did to this computer today was the usual downloading and installed avast




Hey. I think the answer to your problem is in the above sentence. Antivirus, when not working correctly, can exhibit the symptoms you speak of. Try uninstalling Avast to see how it goes.

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RELEVANCY SCORE 33.2

My computer freezes or even crashes usually in the beginning when i turn on my computer or when im in the middle of doing something. I can't usually have more than 4 tabs open without it crashing. I find this very bothersome and need some assistance in finding out if i have a virus or just need to fix something inside the computer itself. Thank You.

A:Computer Freezes

================================== MBAM Scanner ==================================Run a scan with MBAM:Download the free version of Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.Double-click mbam-setup.exe and follow the prompts to install the program.At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select Perform quick scan, then click Scan.When the scan is complete, click OK, then Show Results to view the results.Be sure that everything is checked, and click Remove Selected.When completed, a log will open in Notepad.Post the log back here.Be sure to restart the computer.The log can also be found here:C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txtOr at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt ================================== Eset Scanner ==================================Run Eset online scanner;Note: You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as adminGo to the Eset web page to run an online scanner from ESET.Turn off the real time scanner of any existing antivirus program while performing the online scan... Read more

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RELEVANCY SCORE 33.2

yea, i have this problem
at random moments, my computer freezes
everything stops, mouse stops moving, music freezes.
some specs:
Windows XP professional 5.1
AMD athlon X2 2.2 ghz processor
2 gig RAM
2 230 gig harddiscs
FOXCONN RS690M2MA
processor fan is spinning

well, i think those are the only specs that matter here.

the harddiscs were recently installed, so they might be doing it
but i dont know where my old 70 gig is, it was taken out by some guy
coming to repair it.

i want to install a new, quite expensive videocard, but first i wanna rid my pc of all
problems, so.
im not comfortable reformatting my pc, btw

its really annoying, so please help.
 

A:Computer freezes up----help me

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RELEVANCY SCORE 33.2

my computer freezes randomly, sometimes its when i try to open a program like AIM, sometimes when i try to watch a video on youtube, and sometimes its just random.
any advice? im thinking its something to do with my gfx card or ram
it used to randomly restart but it hasnt for a few days now
 

A:computer freezes

With no computer specs or programs as in security or other loaded your question is hard to answer.
 

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RELEVANCY SCORE 33.2

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:22:34 PM, on 12/10/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\Nhksrv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exeC:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exeC:\WINDOWS\system32\tcpsvcs.exeC:\WINDOWS\System32\snmp.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exeC:\WINDOWS\System32\dmadmin.exeC:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exeC:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exeC:\Program Files\CA\eTrust PestPatrol\PPActiv... Read more

A:Computer Freezes

Hi newbio,

If you still need help please post a fresh HijackThis log and I'll be happy to look at it for you.

Thanks for your patience.

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RELEVANCY SCORE 33.2

Its weird, first time it made my usb ports like turn off or something, and today it just froze my computer i couldnt do anything.. why is that??

A:IE freezes my computer...

  
Quote: Originally Posted by sotorious


Its weird, first time it made my usb ports like turn off or something, and today it just froze my computer i couldnt do anything.. why is that??


Why, I do not know. Use error check to try to correct (c drive, properties then tools then error check.

If that does not work try repair install using your Win7 DVD.

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RELEVANCY SCORE 33.2

I have a Toshiba Satellite C50-B with windows 8.1 on it. I have had the computer for about 3 years now and haven't had any issues till now I have my main admin account and another account, the issues I am having are all on my admin account no issues at all with the other user accounts. Here is my issue I am pretty good with computers and tech stuff but not good with the terms to please bear with me on how I explain this to you.....
After logging into my admin account and letting the screen load up I will go to use the mouse to click on anything and it will freeze no way of using the mouse or keyboard unless it is to -ESC, HOME, END or DEL- to close out of the program if one was able to get opened or the only other option I have is to log out of the admin account and log in to the other user account I have on the computer. I have checked the hard drive and no issues are there it is running 100%, no viruses or bugs are on the computer. I tried calling the tech support number for Toshiba and was told that it is a software issue but unless I could pay $100.00 they weren't able to go any further with helping me. I have not at any point had any error windows pop up or anything along those lines at all if that helps. Has anyone else had this issue or can give me some kind of tips to be able to use my computer again. At this point, I just want to make a new admin account since that seems to be the issue and be able to use my own account again since I have pictures and scho... Read more

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RELEVANCY SCORE 33.2

I need help, my computer keeps freezing. i have rebooted from the restart button like 10+ times today. it freezes when doing things like looking for viruses, encoding DVDs, playing games,play videos etc. I have a custom built computer (I did not make it) Windows XP professional service pack 3, ATI Radeon 8500 Series Graphics card, 512 RAM, seagate hard drive (2), Intel Pentium 4 2.80 GHZ, Phoenix award Bios 2004.LG DVD-RAM drive. I have fixed errors using chkdsk /f and using seagate seatools for DOS. could you help me in stopping my computer from freezing please.
 

A:Computer Freezes

reboot into safe mode run spyware removals. try to boot to windows once you have ran them. once in windows run AV chk back here after that
 

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RELEVANCY SCORE 33.2

Hi all,

I've got a Dell Inspiron desktop that is about 8 years old with 2GB of memory. I think I've got a virus or malware. When I try to turn it on, it lasts about 2 minutes then freezes. I tried booting up in safe mode but it does the same thing. I can't run any programs. Is there something I can do that is quick so that I'll have to time to fix it before it freezes?

Any help would be appreciated.

Thanks
Varstrom
 

A:Computer freezes

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RELEVANCY SCORE 33.2

I have Windows XP service pack 3 and I ran a virus scan and defragged a few days ago. Now yesterday I tried to boot up my computer and after a few minutes it froze and the video went funky and started flashing random colors and characters. Now it only boots up every so often and freezes right away if it boots up at all. Any ideas on how or why this is happening and if there is anything I can do to fix it?

A:Computer Freezes

Welcome to TSF

Open the side of the case and reseat you video card

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RELEVANCY SCORE 33.2

Computer freezes in games only so far I had the computer up for 8 hours yesterday browsing on and off through the day and played 1 hour of runescape just fine. on the 20th my computer froze in a youtube video and I did a windows update it found browsermodifer/win32/diplugem maleware and removed it. I have Norton Antivirus it found 17 problems in a safe mode minimal full scan 2 viruses where detected and I malwarebytes found 159 items as well.
 
 I just don't if this is causing my computer to freeze in games the computer becomes unresponsive the numlock key wont even light up the screen becomes jumbled green,blue, red, yellow , purple pixelated lines all over the screen and i have to hold the power down to turn off and restart a few minutes later.

A:Computer freezes

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download Malwarebytes' Anti-Malware from HereDouble-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).The scan may take some time to finish,so please be patient.If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Log... Read more

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