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Computer freezes up

Q: Computer freezes up

Hi guys!

Just created an account and i'm making this post just to know where is the topic that i can ask for some software problems!
I will explain the problem:
when i try to turn on the computer it runs normal and appears the log in screen, i log in and when the system is starting to run an icons starting to appear on the desktop, after like 10 seconds the cmd window appears saying nothing and then the computer shuts down.

i tried many forums and found the way to start secure mode:

(not really image, its is for demonstration but same )

when i reach to this point the computer just freezes

Please help guys! Having some hard times here! Sorry for band English i'm a yong Portuguese!

Thanks ^^
(using the laptop at the moment for like 2 month cuz can't fix the problem)

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Preferred Solution: Computer freezes up

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Hi all,For several months my PC has been frustratingly slow. However, I have dealt with it. Now however, when I click on "start" my PC will completely freeze, not allowing me to access anything. When closing programs, the desktop slowly scrolls back onto the screen instead of instantly appearing. I wish there was more details to share but there is none to my knowledge. I have recently ran spybot S&D and ran a virus scan but it has not helped. I have followed the instructions on the preparation post and here is the data in the DDS log. I am attaching the other log files as well. Thanks for your help in advance. I know you all do quality work as I have used this site in the past for a different PC.------------- DDS log file -----------------DDS (Ver_09-12-01.01) - NTFSx86 Run by Whitney at 22:05:47.95 on Mon 12/14/2009Internet Explorer: 7.0.5730.11Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.109 [GMT -6:00]AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:�... Read more

A:Computer slow at all times. Ocassionaly freezes. Clicking on start often freezes system completely.

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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I wondered whether I could get help with a increasing slow and infected computer, internet and email freezes, so does the keyboard and sometimes the cursor moves on it's own. It is a HP windows 7, 64 bit OS, 4.00 GB, AMD E-350 processor 1.60 GHz. Below are the logs. I have had to attach the ark txt file as the message board will only allow a certain number of characters
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:41:29, on 27/02/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16635)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Samsung\EmoDio\SMSTray.exe
C:\Program Files\Motorola\Bluetooth\btplayerctrl.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\M... Read more

A:slow computer, keyboard freezes, internet freezes

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I have a Windows 7 64 bit laptop with 8gb ram. I have never had this problem until now. It freezes all the time and will not shut down. Am I infected? Freezing happened after a java update.

A:Computer freezes, windows explorer freezes frequently

Are you sure that the java update was from oracle or some fake ad?

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Hello and thank you in advance for any help you might be able to give me. I am reasonably competent computer user and should be able to understand what you need me to do. I am experiencing this problem in all browsers, Firefox, IE and Chrome. The problem started happening in the last few days, about the same time my son came to stay with me for the week, Hmmm.After surfing for 5-10 minutes the browser will cease to load pages and then computer will stop responding. Functionality to many computer programs will cease to work, shut down and restart do not respond and a hard reboot is necessary. DSL is still available to online game if it was already running though. I am sure my son or I went somewhere stupid and caught something but I don't know what. AVG and zone alarm were running on the computer. I have run ad aware, spybot, , Malwarebytes, Superantispyware and Hijackthis. Doubleclick was found. Problem still persists.Computer info:Vista HomePremium SP1Intel Core2 Quad [email protected] GHz6 GB RamNVIDIA GeForce 9800 GTGigabyte EP45-UD3P MmotherboardHijackThis log is here:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:12:55 PM, on 8/8/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v8.00 (8.00.6001.18813)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\AVG&#... Read more

A:Browser freezes after a few minutes, then computer freezes

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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My computer and screen momentarily at times and it just recently happened. I have Norton on my computer. the computer is 3 years old an is a Windows Home Vista Premium. other than that it runs great. .It's on a Century Link line with our house telephone. I've had several techs out here and they said that every thing about our computer was fine . The problem was with the street lines. a lot of people in this area have the same problem. 1islander2 Does any one have any suggestions how I can clear up this freezing? Thank you

A:computer freezes at times,screen freezes

Hi -

Remove Norton - http://jcgriff2.com/NRT_N360_Removal.html

Is your Internet DSL or dial-up?

Regards. . .



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hi guys,new here and looking for a little help.my computer has been freezing totally after about 10 mins or so,and i have tried a lot of things to fix it my self and nothing seems to work!would like some guidence plz.....i want to add that i am checking disk c attemting to recover bad sectors to see if this helps.as far as what could have happened to my computer,it is hard to tell because my father,who has dementia got on my computer one night and boom it has gone down hill from there.i got the system has recovered from a serious error the next day when i logged on.so i have been trying to figure out the problem ever since!

A:my computer freezes,when i say freeze i mean every thing freezes,need help

We need to know more about your BSODs...Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.Then go to File > Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.Compliments of Broni

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[Answers are in brackets.]
· OS - Windows 8.1, 8, 7, Vista ? [Windows 10]· x86 (32-bit) or x64 ? [x64]· What was original installed OS on system? [Windows 8.1]· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? [OEM version]· Age of system (hardware) [1 month]· Age of OS installation - have you re-installed the OS? [2 days ago, Windows 8.1 was upgraded to Windows 10. Laptop 1 month old and came preinstalled with Windows 8.1]
· CPU [Intel® Core™ i7-4940MX CPU @ 3.10GHz (8CPUs), ~2.1GHz]· Video Card [two NVIDIA GeForce GTX 980M]
· System Manufacturer [Alienware]· Exact model number (if laptop, check label on bottom) [Alienware 18]· Laptop or Desktop? [Laptop]
My new laptop has been freezing periodically and I can't quite pin down why. Some extra info: When the freeze occurs, my mouse cursor disappears and the screen freezes still as-is. The sound loops whatever note it was making when the freeze occurs. Moving the mouse and hitting any keys or key-combinations (such as ctrl-alt-del) does nothing. The only thing I can do is hold the power button to turn it off and then boot it back up without issue. While it freezes randomly, I have found a few occurences where it always freezes, such as when opening Open Broadcast Software Multiplatform, or after 10 seconds of streaming on the non-Multiplatform Open Broadcast Software. Interestingly, this freeze ... Read more

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For the past few weeks, about 1/2 hour after booting my computer up in the morning, whatever program I'm using at the moment will stop responding. If I continue to try to get it to respond, its screen will dim and I get the message "Not responding". The disk activity light goes on 100%. To a certain extent I can still get to other programs that are already running, but I can't open new ones. Usually, if I just sit and wait, after about 30-60 sec everything will be ok again; other times nothing will happen for several minutes after which I'll get a BSOD with the message "Windows was shut down..." and
Collecting data for crash dump ...
Initializing disk for crash dump ...

Because of this, I've been running Process Explorer. When the problem occurs I can switch to it if it's on the second screen of my dual-screen system. When I do so, almost everything seems normal:
CPU 1.5%
System Commit 3.46 GB
Physical Memory 3.0 GB
I/0 2 kB
Network 400 B
Disk 0 kB
The abnormal indication is that the disk shows 0 kB even though the disk activity indicator is on 100% of the time. The list of processes shows Avast (anti-virus program) and System to have overwhelmingly the largest I/O Read Bytes, but this doesn't seem abnormal.

I use the program WhoCrashed to check dump files. Some time ago I used it to cause a deliberate crash to check that dump files were bei... Read more

A:Computer freezes/recovers or freezes/crashes ~once per day

You're the only user of the system I assume?

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Hello,I really need some help! My computer had a virus that made the fake Windows XP antivirus popup appear where they want you to download the bogus antispyware program, and the desktop background changed to blue with a message that read " WARNING! Spyware detected on your computer. Please install an antispyware...." Blah, Blah Blah! And it would act like it was restarting and go to a blue screen, but if I pressed F8 it would go back. So I followed some steps I had read on here from other people, and that part of it is gone. I am now able to change my desktop background. Now the problem is that every time I try to go on to the internet, Google or whatever other search engine I use will come up, but then when you try to go to another site, it just says " Loading, internet browser redirecting." And I get redirected to another site, usally ADT (weird) or another antispyware site which I believe is just part of the virus. Also, the computer will freeze up completely to where I can't do ANYTHING. Even CTRL+ALT+Delete doesn't work. So we end up just unplugging it (I know that is probably REALLY bad!) I downloaded spybot S&D from my other computer and put it on the bad one, and it did find a couple things and I deleted them, but it didn't help. So I got hijackthis from my other computer also and dowloaded it to the messed up one and obtained my log. I had to do this in safe mode and allow networking to even get my computer to keep running, so... Read more

A:Computer Infected-internet Browser Redirects And Computer Freezes/ Computer 2

Hi Please Download Malwarebytes' Anti-Malware from Here :-http://www.majorgeeks.com/Malwarebytes_Ant...ware_d5756.htmlor here :-http://www.besttechie.net/tools/mbam-setup.exeDouble Click mbam-setup.exe to install the application.* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.* If an update is found, it will download and install the latest version.* Once the program has loaded, select "Perform Quick Scan", then click Scan.* The scan may take some time to finish,so please be patient.* When the scan is complete, click OK, then Show Results to view the results.* Make sure that everything is checked, and click Remove Selected.* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.* Copy and Paste the entire report in your next reply.This should do enough to enable you to boot your computer into normal mode THEN ...Please follow these directions to run Combofix & post a log.http://www.bleepingcomputer.com/combofix/how-to-use-combofixsteam

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The title explains it all. No matter what I do in firefox it freezes after about 5 min of it being open and never used to do that. When it freezes my whole computer freezes my task manager wont come up and I can't do anything so I have to reset my computer...

A:Firefox freezes and then freezes my computer

Which version of Firefox do you have ?

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My computer, early in boot-up, freezes up randomly, mostly when firefox is used for more than 5 minutes (sometimes even before firefox shows up), and in some boots, Vista won't even open anything, then later freezes,Theres pretty much a 1/50 of a working boot up, but I've been trying since about 3:00 AM EST (posted this at 1:28 PM EST) today after it eventually froze up from printing from Acrobat Reader, with no luck (and even one boot, didn't even show the Compaq splash screen), previously, on working boots, I've done virus scans with Malware Bytes' Pro, with no results, never (this computer only got a virus once).I'm forced to boot in safe mode for the computer to work, im afraid its some sort of virus thats unknown by Malware Bytes', so im posting a HiJack This log (later, when i try to run normal mode again) with my DxDiag (please note, my brother installed a facemoods.com thing on this computer, since i think its spyware, i deleted all the traces of it i spotted). I'm using a unmodified Presario CQ50 209WM on the lastest version of Vista, which had already had one reinstall after getting hacked while a relative was using it.Please hurry i just rented a 3 Day Elite weapon in Battlefield Play4Free yesterday which set me back over 100 games worth of getting credits for.

A:Computer freezes up randomly, mostly when using firefox, some boots, computer refuses to open up programs

First of all, MalwareBytes is not an anti virus app. Do you have an av installed? If so, have you run a full scan with that? If not, and since you think it's malware related, you should probably post in the Am I Infected forum.

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Hey all,

I was unable to get GMER to run the full scan without an error popping up halfway saying that the .exe has stopped working. I tried it twice and lost patience so I will try again later and try to make it work. For now I'm just putting this post up there to at least get something by the end of today hopefully, so I just want to point out first that my GMER log is not included. Sorry about it! If the GMER log is absolutely necessary along with Hijack and DDS logs for you guys to diagnose what is wrong with my computer, do let me know. Also, if you guys could, any advice on how to get GMER working would be appreciated. I was unclear through the instructions if I should uncheck the IAT/EAT box and check the C: drive box (the GMER tool did not warn me about rootkit activity, but I went ahead and unchecked IAT/EAT and checked C: drive anyway, assuming that the drive that is most important to scan would be C: drive).

I'm running Windows 7 on my Macbook Pro Bootcamp partition and its only recently been experiencing some problems, the most notable being that the computer freezes randomly. I could be playing a game or browsing the web, and the screen freezes, no black or blue screen though, everything just freezes, and I can't move my cursor or get to task manager to end processes. Another problem I encountered is that while browsing Youtube in particular, when I click on a video, for the first 10 to 20 seconds or so, the video itself is either mostly black o... Read more

A:Computer freezes at random times, Youtube issues, Computer heating up!!

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Recently, I bought a new chaintech 7NJL6 motherboard, new 256mb ddr ram, new video card nvidia g-force 2 MX 400, and I'm using my old cpu which is a AMD sempron 2400+, Operating System Windows XP PRO SP2, Using onboard motherboard audio,160gb wester digital WD 1600BB-0FFTAQ I never had problems with the processor before but when I run any video game applications or any music files, my screen gets all garbled up, everything just halts and remains frozen until I hit the reset button on the tower. Also, I'm able to go online with no problems.The other problem is when I *ONLY* put my old CPU back into my other computer which I never had problems with before, the same problem occured again with my old computer; I ran a video game and my monitor froze and the screen was all garbled. I've got a fan and properly made sure the heatsink on my CPU was properly installed. I'm using (speed fan) application to check the temperature on my cpu which is clocking at 32C. Also, I never overclocked my processor. I was able to get two minidump files out of the 20 computer errors thus far. Also, I see this one other error; The DgiVecp service failed to start due to the following error:
The system cannot find the file specified. I've fixed this error by chaning the registry start value for this application to (4). The DGiVecp error hasn't appeared since but this was after I had the computer freezing and garbled monitor error that'll once in a while reset on its... Read more

A:Minidump - Computer monitor graphics gets all garbled and computer freezes

Problem has been resolved. My graphics card was creating the conflict, just needed to upgrade my video card drivers and adjust the setting accordingly.

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I need help since my computer freezes randomly lately and BSOD with Locale Id: 13321

Yes, I said randomly, Now I'm lucky that my computer didn't freeze but if I shut this down
and use it again later or tomorrow it may freeze then BSOD again.
Problem Signature
Problem Event name: BlueScreen
O.S 6.1.7601.

(I accidentally closed the report so I cannot put other additional Info)

System spec
Original OS

OS and OS installation are 1 year old

I hope someone can help

A:Computer Freezes, then shutdown BSOD Computer NO signal

Forgot to rename the zip file

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If I don't play a 3D game a high settings or equivalent for the first few minutes after turning on my computer it will completely freeze up and sometimes even black screen but still stay powered on. My specs are in the picture http://i.imgur.com/PJQwk.png I'm running windows 7 64 bit

A:Computer freezes if i don't do something graphics intensive after turning my computer

anything listed in the event viewer

what does the bios list for 12v line volts and cpu temp

check the ram voltage in the bios and on the makers website and that it is set to the higher end

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just two days ago my computer keeps freezing when i go into certain programs. i really dont know much about computer so i dont know what to do.. i did download a photo editor around the same time it all started to happen, so i dont know, pleasee help!

A:computer freezes when i go into my computer, my documents, control panel, etc

forgot to say i also ran a virus scan but everything was fine. any ideas of what could be the problem?

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As the title said, my computer freezes during games. When it freezes the screen just stop at the last frame (so no black screen or anything like that) and I can hear the game for about a second before it turns to a low clicking sound. At which point I have to manually shut down the computer and restart it. Nothing else works. Then I get the usual question of how I want to start the computer, I always pick “start normally” and it’s like it never happened.

I think it’s because the GPU is overheating, because that’s the only component that’s really hot. When I check the temp while playing it’s usually building up to about 60C (24-30C on idle) and stays around that number. And it fells really hot when I touch it after it’s happened. The only problem with that theory is that I can play every game out there usually on the best setting (haven’t tried every powerful game out there) and not a single problem with lag or such. Then again, I’ve never had that problem with MW3, and the temp stays around 50C on that. Not to say that the GPU is really that great. It’s average at best, but I’m not a hardcore gamer or anything so figured I didn’t need the best.
I built the computer myself in June 2011. And it went fine without any problems until maybe 6 months ago, not really sure when it happened.

Here’s what I’ve done so far
I’ve... Read more

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Ok well, my computer is pretty old, but its not THAT old, it has always worked very well, and all of a sudden one day it froze and i tried turning it off but when i went to press the power button it wouldnt turn off, no matter how many times i pressed the power button. so i had to turn off the power switch in the back of the computer. it did this consistently so i decided to format my computer and delete the partition stuff like that, but it still did it, and i even virus checked and there were no viruses.

my computer freezes out of nowhere at random spots (startup, windows, my desktop, etc) and when i try to turn it off the power button doesnt work so i have to turn it off by turning off the switch at the back of the computer, please help me, i don't know whats going on!

A:URGENT PROBLEM: Computer freezes, but can not turn computer off

Try holding the power switch in for at least 4 seconds. There is a entry in BIOS for instant off and 4 second delay. Yours is probably set to 4 seconds. Delay is good as it prevents accidential power offs from hitting the switch by mistake.

If you are hiolding the switch in and it isn't powering down there are two possibilties. Switch is defective or connector has came off the header.

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Last night I found the ISTBARA.F & B in my computer.. I deleted them and everything was working great.. Until this morning.. Screens are freezing and and locking up. I ran the house call scan and lone and behold.. their back. However I cannot find them anywhere. Please help..

Logfile of HijackThis v1.97.3
Scan saved at 10:38:13 AM, on 11/6/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\iolo\Common\Task Agent\Task_Agent.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\Symantec\DeepSight Extractor\ExtractorService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\De... Read more

A:Please help.. computer freezes and ISTBAR.F & B found on computer

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Hi, there is a red light next to my power button that blink's alot & i believe it's called the hdd light. No matter what i'm doing it shut's off after awhile & than my computer freeze's & i don't know why. Everything work's fine into that happen's & it's alway's random. I only had this computer for 2 years & i built it myself & this problem just started 2 days ago i also did memtest but it partially freeze's meaning the upper right corner isn't moving but the mid right corner still has number''s moving.This is my system specs

geforce gtx 660
intel core i5-3570k
corsair cx 600
ASRock Z77 Extreme4
Onboard gpu intel (R) 4000

A:Hdd light on my computer keep's shutting off than my computer freezes

The hdd light should only light while the disk is being read or written to. It is normal for the hdd light to not be on all the time.

Since you say the system "partially" freezes during a memtest, I would like to understand more about that. Can you post a screenshot of what you are seeing when it's partially frozen?

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Hi!Hope I am posting at the right place. I am really panicking and don't know what to do. I just got my computer for a few days. At first, everything seems alright, and all of a sudden I can't turn off my computer properly. My computer freezes up when I try to "turn off" my computer, or to "log off", but I can't switch user properly. Currently, I have Norton Antivirus installed, Spyguard, and Spyblaster. However, whenever, I try to update definitions for Spyguard, my computer freezes as well. I tried to download spybot, and my computer freezes again when I am downloading new definitions.Below is a copy of my Hijack this log: Thank you !Logfile of HijackThis v1.99.1Scan saved at 2:15:36 PM, on 9/24/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Norton Internet Security\ISSVC.exeC:�... Read more

A:computer freezes and unable to turnoff computer

Hello dolphin1349 and welcome to the BC HijackThis forum. I do not see any problems with viruses or malware at this time. The HijackThis log is clean.

It sounds more like a configuration or ISP issue. I would suggest posting a question in the Windows XP forum or the Internet Browising forum and see what they have to say.



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Every time i turn on my computer within 10 seconds it restarts and repeats the process. A box prompts up with an error report saying:

System has recovered from a serious error. I view the technical information it says:


I click do not send two boxes have popped up indicating a problem they are:

The procedure entry point JS_IsDebuggerFrame could not be located in the dynamic link library Js3250.dlll
The instruction at 0x7c80c621 referenced memory at 0x00df0009. The memory could not be read.

Can some one please help me out here, much thanks; i am running windows xp

A:Computer starts up then restarts (Safe mode freezes)Every time i turn on my computer within 10 seconds it restarts and repeats...

Have you tried the Lask Known Good Configuration option?

I think it might be a Mozillla issue (damaged), calling for the uninstall/reinstall routine.


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HJT log ... on Deckard file .... slow computer and locks up

Deckard's System Scanner v20071014.68
Run by HP_Administrator on 2007-11-22 10:56:19
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
13: 2007-11-22 17:56:38 UTC - RP828 - Deckard's System Scanner Restore Point
12: 2007-11-22 00:53:25 UTC - RP827 - System Checkpoint
11: 2007-11-21 00:45:14 UTC - RP826 - Removed Windows Live Toolbar
10: 2007-11-18 02:32:52 UTC - RP825 - Restore Operation
9: 2007-11-16 16:00:45 UTC - RP824 - Installed Trend Micro PC-cillin Internet Security 2007.

-- First Restore Point --
1: 2007-11-14 11:40:01 UTC - RP816 - Software Distribution Service 3.0

Backed up registry hives.
Performed disk cleanup.

-- HijackThis (run as HP_Administrator.exe) ------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:59:09 AM, on 11/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C... Read more

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OK I am having a HUGE problem with me computer. While I'm working on it in regular mode Windows freezes. I can move the mouse around and the keyboard responds, but when I so to my task bar I just get that circle thing that says it's thinking. If I leave it alone for a few mins, then the whole computer stops responding and I have to do a hard shutdown. I have tried to Google this problem many times but I can't find an answer as to what may be causing it. I thought it might be a virus, but when I try to run and virus scanner, the computer stops in the midsts of it. I can work in Safe Mode with no hangups so I think it might be one of my programs that runs in regular mode. Does anyone know what is going on with my computer? Do you think I should try and reset it to factory settings? Any advice would be grateful seeing as how I am going nuts trying to figure out what's wrong. Thanks for any help you can give me!!!

A:Need help from computer genius - computer freezes

It sounds to me like you have what's called bad sectors on your hard drive. This is physical damage on a hard drive so that when the laptop is trying to access the hard drive it can't see this data due to the damage and crashes.

The only way to be sure is to take the drive out of the machine and run a sector scan using HDTune on the hard drive externally, you could use a boot disk but I'm not familar with the rules, so won't post the name, some forums don't like people using them.

Worst case, your looking at a replacement hard drive. If you need more detailed intructions please PM me.

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I know I have a virus or more. I need help please. My computer is slowing down due to all the pop ups and it also freezes all the time. Any help will be appreciated!
here is my log.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 2:34:14 PM, on 7/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptic... Read more

A:Computer freezes, pop ups, computer slowing down. Help please.

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The computer freezes when gaming or idling for a long time. Have to hard reset it.

I recently bought a new Thermaltake 650W PSU and another R9 270X (Now in Crossfire). But this has been happening more often.

I have a feeling its my Seagate Barracuda 1TB Hard-drive is faulty.Not sure if it is.
* AMD FX-8320E
* 2x AMD R9 270X (in crossfire)
* Asus M5A97 LE R2.0
* 8 GB RAM
* Seagate Barracuda 1TB HD 7200RPM
* Thermaltake 650W PSU

A:Computer Freezes

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD FX-8320E Eight-Core Processor, AMD64 Family 21 Model 2 Stepping 0
Processor Count: 8
RAM: 8092 Mb
Graphics Card: 2 x R9 270X
Hard Drives: C: Total - 953766 MB, Free - 280196 MB;
Motherboard: ASUSTeK COMPUTER INC., M5A97 LE R2.0
Antivirus: Advanced SystemCare Ultimate, Updated and EnabledClick to expand...

Your computer specs show you're using IObit Advanced SystemCare Ultimate.

These type of apps can damage the Windows operating system and wreak havoc with a computer.

That may be part of your issue.


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Hi there,
this is my mach.'s configuration:
Window XP Professional Ver. 2002 Service Pack2
Intel Pentium III processor
668MHz, 256 MB RAM
80 GB hard disk
I regularly use Firefox, Flash, Dreamweaver, Fireworks and softwares like this.
Since the last few days, my mach freezes, everything stops working(mouse, keyboard)... and maybe(i am nt sure) it is also when i'm using firefox...
and then i have to restart my mach thru the reboot btn on the CPU, just 3 months back i had purchased this new hard disk.
i have also done a full 'norton security scan' and no viruses wre found. my c drive is 36% free, so i don't think it has anything to do with 'less disk space'
pls help me out

A:Computer freezes

Sounds like overheating issue. Run SpeedFan and post here the temperature of your CPU.

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I have a problem that I need some help with. Each Time I open Internet Explorer (IE7) it Freezes the computer and I am either forced to restart or it crashes and automatically restarts the computer. I contacted Windows tech support and the person stated that I had a corrupt .dll file and that he could fix it remotely for me for a nice fee of $139.00 . I there a way to fix this myself? and if yes how?

Thanks in advance for any help and advice.

A:Computer Freezes

May be this can help:

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could some knowledgable saviour please take a look at my hijack this log and see if there is anything wrong. thanksgfile of Trend Micro HijackThis v2.0.2Scan saved at 12:19:35, on 17/09/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18943)Boot mode: NormalRunning processes:C:\Windows\System32\smss.exeC:\Windows\system32\csrss.exeC:\Windows\system32\wininit.exeC:\Windows\system32\csrss.exeC:\Windows\system32\services.exeC:\Windows\system32\lsass.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exeC:\Windows\system32\nvvsvc.exeC:\Windows\system32\winlogon.exeC:\Windows\system32\svchost.exeC:\Windows\System32\svchost.exeC:\Windows\System32\svchost.exeC:\Windows\system32\svchost.exeC:\Windows\system32\svchost.exeC:\Windows\system32\SLsvc.exeC:\Windows\system32\svchost.exeC:\Windows\system32\svchost.exeC:\Windows\system32\nvvsvc.exeC:\Windows\System32\spoolsv.exeC:\Windows\system32\svchost.exeC:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Hewlett-Packard\HP Odometer\hpsysdrv.exeC:\Windows\System32\... Read more

A:computer freezes,

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

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hi everybody
my computer problem that it makes computer freezing suddenly and it forces me to restart it because there is no other way

A:Computer freezes

Do you have antivirus, and antispyware installed and up to date?

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hello.recently my computer has begun to freeze at random times. I ran malwarebytes and eveything is ok. I have mcafee running for over a year and it seems to be ok. I ran chkdsk and it did find some lost clusters but that might be due to the system locking up and needing to be rebooted. I even ran system file checker and nothing...... the only thing that is new is about a month ago I let my child play online games. two week ago the freezing began and i stopped my child from using the computer.so, I turn to you and hope that maybe there is something in this log that will help. if you need more info let me knowthanksLogfile of Trend Micro HijackThis v2.0.2Scan saved at 10:57:23 PM, on 3/28/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16791)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Ahead\InCD\InCDsrv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.... Read more

A:computer freezes

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructio... Read more

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I have a problem with my computer freezing. I am using the Windows XP. The freezing occurs kind of randomly, but when it occurs, I have to push the power button on my computer to shut everything down. There is no error message, everything just stops.

I think it is related to programs that display graphics. It seems to freeze very often, or much more quickly if I am playing a video game. For example, I purchased the Sims video game, and the computer would usually freeze within 10 minutes always of starting this program. If I don't play a video game, then the computer may or may not just freeze randomly (but it usually doesn't freeze for hours in this case). After a freeze from the video game, the computer freezes once or twice during startup before I can get a startup that lets me do things again. I have noticed the last couple of times I started up after freezing, the screen goes black just after I can see the desktop and when I click the mouse, the screen comes back and the resolution has been reset to the lowest possible setting, even though I did not reset it myself.

I have tried scanning for viruses with the AVG Free program. I have tried scanning for spyware with Lavasoft's Ad-Aware. I have tried scanning my computer for errors with a program called CCleaner. I have tried Defragmentation. I have tried turning off every other process in Task Manager except essential system processes. As a last resort, I did the Destructive System Restoration where ... Read more

A:Computer freezes

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Hi Gang!
I've got a serious problem with my computer hanging up and freezing intermittently. I,ve checked the event viewer and it told me:

(The COM & Event System detected a bad return code dduring it's internal processing...Blah,Blah,Blah). And I wonder, "what is the COM & Event System
and how do I correct this problem?

A:Computer Freezes!!!

hope this helps Microsoft Knowledge Base Article - 272958

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As soon as in boot up my system, I get this message: Intel(R)O PROset/Wireless Event Log Service has stopped working - Also, after doing work on the computer for about 10 mins. My computer freezes and I have to reboot to get any other work done. Also I tried to download a Real Estate program so I can study for my broker's license; it goes thru the process and right at the end it freezes. Please help - this is frustrating

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I am working on a computer for a friend of mine. She tells me that her computer is freezing alot and she has constantly has to restart it. Also she says her yahoo email acts strange. For example, when she presses reply to an email it goes to the log in screen. I have noticed the cursor jump around as if i pressed the TAB key but to random places on the screen. It has jumped around twice since I started to write this thread. She did have a virus before from an spoofed email which crashed the computer after opening it. I cant find it in any of the quarantines though. Supposedly the guys at Staples took care of it but she is still having some problems. The computer starts up fine and is running pretty decent now for a couple hours.
The HJT log seems to have alot of processes so Im thinking that could be it but i figure id let you guys check it out. In the meantime i will be running Malwarebytes and superantispyware scans. The OS is Vista Sp1 and I really havent worked on this OS very much. Any support would be appreciated. Thank you.


Dell Inspiron
Intel Dual CPU T2330 @1.60GHz 1.60GHz
4 Gigs of RAM
32 bit OS


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 747 PM, on 12/23/2011
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.19088)
Boot mode: Normal
Running processes:
... Read more

A:Computer Freezes

Also she bought Kaspersky 2012 from. Installed is McAfee version that came with their Verizon Fios. Ive had problems removing McAfee completely. Should I install Kaspersky?

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Hi can anyone give me an insight as to why my pc completley freezes (I have to manually turn off the hard drive) whilst copying cd's. I can copy loads of discs with no problems then it will crash for no apparrent reason. I only have systray & explorer running cable modem disconnected etc whilst copying.
Any advice welcome

A:computer freezes

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Hi i just built my friend a new computer and everything runs fine but the dvd! It plays a dvd but after awhile the computer freezes and there are verticle lines just ontop of the screen. Does anybody know why? thanks

A:Dvd Freezes my computer

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I am now using windows 8.1 after trying out windows 10. Windows 10 on my machine was less stable then windows 8.1.
But on both versions, my computer would freeze up if I worked my mouse quickly over my choices. Then I have to wait up to 2 to 5 minutes and then its ok again. Where should I look to prevent it from freezing up?

A:Computer Freezes UP

Hi have you run CCleaner or an Anti-Malware at all
that is what I would try and see if there is any improvement

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Hello.. i was wondering if anyone can help me with a problem that has been a real pain the last several days, my compter keeps freezing up A LOT each time i try to work on windows.
It frezees up when i try to install something (anything), when i open a video or something similar, and lately even when windows starts, it does not even make it to the user logon screen. The funny thing is that when i boot up in Safe Mode everything works just fine, i work for hours and nothing happens. The one thing i notice is that when i boot up in safe mode the video card drivers dont seem to load, so this has brought to a conclussion that it can be the vid card. But im not sure, any help you can give me would be really aprreciated. THX

My PC has:
P4 3.6 Ghz Processor
VIA 8237 Motherboard Aud/LAN/Modm Integrated
Vid Card is a ATI Radeon 9200
1 GB Ram

Thx in advance!

A:Computer Freezes

Has nothing to do with it. Safe Mode is specifically designed to not load the video card drivers. It loads standard VGA drivers. In fact, you will also find that your hard drive is slow (because standard BIOS drivers are loaded), any advanced mouse or keyboard abilities don't work (because standard mouse and keyboard drivers are loaded), etc.... That's why it's called Safe Mode.

Start by disabling unnecessary services and programs. Check the Event Log. Look at what's being loaded using the Task Manager.

Bottom line: It's impossible for anyone on this forum to diagnose your problem without a lot of specific information. We can only give you advice on where to look.

Courtney sends....

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My comp. freezes up at random. It seems to be happening while I'm surfing. I've never had a problem while playing games. I've run a few torture tests and it's not a hardware issue that I can tell. I ran anti-virus, Ad-aware, Spysweeper and Spybot S&D with nothing found.

Logfile of HijackThis v1.99.1
Scan saved at 5:48:53 AM, on 8/18/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\program\fsbwsys.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Program\fspex.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\Program Files\Charter High-Speed Sec... Read more

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My computer freezes every time. Sometimes freezes in a minute or two - but mostly after about half an hour, three quarters of an hour after startup.

I have checked the fan/ventilation, etc. and hoovered out all the dust, made no difference.

I think its a conflict but can't say if its hardware or software although incline to software as I haven't added any hardware since it all began about two months ago.

Please help...????

A:XP, computer freezes

Can you check your temperatures and post back? Also, check in Event Viewer and see if there is any indication of what caused the freeze.

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So i've done a little pickin/proddin at tech support for my wife's work....mostly because she works with a buncha old people who can't even run a virus scan...i make 40 bucks here and there not a big venture but occasionally i make a few beer dollars...runnin wires for multiple computers to use the same printer stuff like that...

so this lady downloads a screensaver...her computer's jacked, and she trys to fix it deletes a few things doesn't know what, exactly they are...and now IE freezes the whole computer every time she tries to start it...says it's trying to connect...firefox, however works fine and that's what i've got her runnin on now, the only problem is that there are certain applications that she MUST run through IE....so she kinda needs it...so she doesn't need to keep hookin up her laptop...

she's runnin IE7
XP sp2
broadband connection

i already tried the "remove/reinstall/restart" general fix-all....to no avail....help me...!!!

A:Ie Freezes Computer

Have you tried system restore choosing a date and time just before she downloaded the screensaver?

Orange Blossom

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My comp seems to freeze at random. As far as I can tell it's not overheating. When it does happen my comp makes a noise. The best way to describe it is like something is shutting down and then restarting. After that happens I have to reset the comp. I want to say it's the HD but it's only a couple years old.

Windows XP Pro SP1
AMD Atholon XP 2800
1GB ram
Maxtor 160GB
Nvidia 6800GT OC

A:Computer freezes, please help

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My computer Freezes up everytime like 10 minuts after start up and I have to shut it of on the power button. It has been going on Like for a half year and it really makes me angry. It stopt like for 2 months and now its back often then it was before. Plz Help I have a Acer Aspire M5300 Specs are Windows 7 64 bit , AMD Phenom II X3 720, 8 gb of ddr3 ram , Nvidia GeForece GTS240 2gb

A:My computer Freezes up

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I recently had to rebuild my BF's PC after he dropped tea all over it. (I built it 4 months earlier)
After the Incident displays wouldn't work replacing the PSU and motherboard fixed that so now it starts. One beep at the beginning and then a few seconds into running it freezes I can not enter bios and if I do somehow manage it it freezes.
I have tried one ram at a time, removing bits at a time, rebuilding, cmos jumping (?) Taking the battery out and even replacing with the old one since this was the same board I didn't think it would matter.
I have spent hours trying to fix it now and now joy just when I think it's working freeze time.
I have tried unplugging all externals, tried to get it to boot from cd but it still freezes. What am I missing?

A:Computer freezes

If it was running at the time of spill I wouldn't have high hopes for that MB. If that tea had sugar, cream or lemon in it, it could be even worse. I repaired couple of laptops by taking out MB, washing it with distilled water and alcohol mixture using a soft paint brush and let them dry in the sun for couple of days. Since you did everything else, there's nothing to loose trying that.

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