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Random, complete power shutdowns on an HP Touchsmart (600-1...

Q: Random, complete power shutdowns on an HP Touchsmart (600-1...

Older HP Touchsmart (600-1000T) has developed a power supply issue. Random, complete power shutdowns that do not seem to align with temperature, cord, or OS status. Un/re-plugging it one or multiple times works, but only until the next outage (moments, hours, days or weeks later). Our Touchsmart has been prone to random-seeming power outages. It?s a complete outage, as if someone knocked the cord out. I don?t think it?s related to temperature. It?s wall-mounted in a clean household environment with plenty of ventilation. There is no dust clogging the vents. It can run for days or weeks without an issue, then fail repeatedly within a short time-frame, only to finally stabilize and stay on for long stretches. It sometimes fails once or twice and then runs fine for a long time. I don?t think it?s a problem with the cord or the outlet. The cord rests on a shelf (and has done so for years), so it seems unlikely it be a break in the wire that?s causing the problem. Further, restarting can be done by either un/re-plugging it directly from the wall (leaving the ?brick? alone) or from where the main wall-cable enters the brick. That is, in either case, either the wall plug or the brick side of things are completely stationary when un/re-plugging. I don?t think it?s an OS issue. Though by nature the outages mostly happen when it?s up and running (Win7), it often blinks out during POST, well before the OS starts to load. I?m not sure where to look next. Suggestions? Thanks,Rhythm

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Preferred Solution: Random, complete power shutdowns on an HP Touchsmart (600-1...

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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K, this like recently happend but like every 10-30 minutes my computer would shutdown, never did this with windows 7 but windows 10 yea, before it shutsdown the screen would go black and the noise would still be there and the blue light on the side would still be on for like 3 seconds then shutsoff completley, please help

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K, this like recently happend but like every 10-30 minutes my computer would shutdown, never did this with windows 7 but windows 10 yea, before it shutsdown the screen would go black and the noise would still be there and the blue light on the side would still be on for like 3 seconds then shutsoff completley, please help

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So about a week ago now my main system has just started to randomly shutdown. Not like shutdown in the sense it exits windows and powers down. I mean like i'm typing this message and now the power is out. The only way to power the system back on is by power cycling the UPS it's connected to and then powering the system itself back on. If I don't unplug the power, then I can't reboot.

So I thought it might be a heat issue and when checking the video card (GTS 250) it's at 111 F. The CPU is sitting at 107 and the MB is at 96.

After this started to happen, I went through and dusted everything off and started to monitor the heat. No spikes or high temps at any point. I tried to see if I could figure out what i needed to do to make it power down, and so far in the last 2 hours I have had it power down about 5 times on me now. I can't seem to find a reason.
ASUS PC Probe is currently reporting my voltages at 1.30, 12.03, 5.08, 3.31 for the rails and they don't seem to flucuate to much.
I have had the system power down on me from a cold start (powered off most of the day) and probably 4 min into it, shut down. It will at times go for hours with no problem, and then I click a link in a website and no power. Was typing an email Monday, had IE open in two instances...shut down. Earlier tonight I was working away on something and lost power. Rebooted, email client loaded and then I went to visit one website I was trying to get to and lost power again (about 1 min 50 after booti... Read more

A:Random shutdowns / loss of power

It definitely seems like a hardware issue. Are you sure nothing is overheating?

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I have a Lenovo W530 that's about a year old and I've been experiencing some random shutdowns. I've checked the event log to see if anything happened at the time of shutdown, however there is nothing. No minidump, no bsod. The laptop acts as if someone has pulled the battery out. (I tried wiggling the battery to reproduce the shutdown with no avail. I'm wondering if it's hardware related (RAM, Power supply?) I the windows memory test (the one you can do before you start windows) and it came back with no errors.

Anything else I could try to figure out what the problem is?

A:Random shutdowns (No BSOD, No Minidump) Losing power?

pulled the battery out (running on just the AC adapter) and the computer has not randomly shut down since.

Any ideas?

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Truly hoping the fine folks of this forum can help me solve the mystery of the random shutdowns. I guess I'd be considered an average+ Windows user and have explored this forum in depth but didn't find quite the same issues as others.

Basically, I'm experiencing random shutdowns. Usually happens when watching youtubes/videos. Or, if no video, then on a page in IE that refreshes content after the page is loaded (ex: using the # search feature on Twitter.com). There is no BSOD - the computer just shuts down with no warning.

So far I have:
- run CCleaner & Malwarebytes Anti-Malware
- deleted Flash completely and have not re-installed
- run sfc /scannow with no integrity violations
- explored the possibility of COM Surrogate DLLHost.exe trouble - and therefore run Process Monitor, set the filter to include DLLHost.exe and stopped running after 125,000+ events by 1% complete
- took a look at the Event Viewer and found Critical Kernel-Power event ID 41 Task Category (63) and Error EventLog 6008. These are from today - there have been a total of 10 instances since March and 2 in November 2015.
- attached the DM Log

The computer is probably 5-6 years old and these problems have been recurring for a couple of months now. And it's maddening, as I'm sure you all know.

Any/all help with diagnosing and treating the problem(s) would be greatly appreciated.
Thank you, in advance.

ETA: Uncertain of where to post this, Hope this is the right place.

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Sorry Total noob here.

My system started acting funny which culminated into this randoms shutdowns. It started a month ago after playing some games. I was playing GhostRecon: Future Soldier.

I tried to find info materials as to how to find a fix for my Kernel Power error but i am having problem downloading Windows Debugger.

I installed the SF DM log Collector on another working pc but the thing is...it is collecting the DM log on the working pc. I have however, able to copy the erring pc's minidump files but its on the desktop only. Is there anyway around this? How can i attach the minidump files without using the DM log collector? Will zipping the folder be enough?

Thank you.

A:BSOD random shutdowns Kernel Power 41 (63) errors.

I can't keep the the machine to run longer than 5 minutes. And as of now, the startup time is taking too long...i can to any update for the drivers then. I have noticed too, that some of my USB ports are starting to come up with errors. some peripherals that works before are starting to become "unrecognized".

And i failed to inform that...i don't really get a "Blue Screen of Death", its just a black screen with some screeching noise coming from the speaker.

I was able to keep it on for much longer. Here are the diagnostic files using SF Diagnostic Tool. I hope this gives additional info as to what is causing this BSOD!

Thank you!

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Truly hoping the fine folks of this forum can help me solve the mystery of the random shutdowns. I guess I'd be considered an average+ Windows user and have explored this forum in depth but didn't find quite the same issues as others.

Basically, I'm experiencing random shutdowns. Usually happens when watching youtubes/videos. Or, if no video, then on a page in IE that refreshes content after the page is loaded (ex: using the # search feature on Twitter.com). There is no BSOD - the computer just shuts down with no warning.

So far I have:
- run CCleaner & Malwarebytes Anti-Malware
- deleted Flash completely and have not re-installed
- run sfc /scannow with no integrity violations
- explored the possibility of COM Surrogate DLLHost.exe trouble - and therefore run Process Monitor, set the filter to include DLLHost.exe and I stopped running it after 125,000+ events by 1% complete
- took a look at the Event Viewer and found Critical Kernel-Power event ID 41 Task Category (63) and Error EventLog 6008. These are from today - there have been a total of 10 instances since March and 2 in November 2015.
- attached the DM Log

The computer is probably 5-6 years old and these problems have been recurring for a couple of months now. And it's maddening, as I'm sure you all know.

Any/all help with diagnosing and treating the problem(s) would be greatly appreciated.
Thank you, in advance.

ETA: Uncertain of where to post this, Hope this is the right place.

A:Random shutdowns Kernel-Power 41 (63); EventLog 6008

Did some digging. Installed Win DBG and took a look at the LiveKernel .dmp files. One showed NVlDDMKM.sys as a probable cause. So that led to a clean install of Nvidia drivers.

Fingers crossed that this is/was the trouble.

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Hi! So, pretty much, my Computer is Randomly shutting down!

No minidumps are created, and no BSOD!

Eent viewer says Kernel Power 41!

But its not software as the crash happens sometimes, immediately after i turn on my system, Prior to BIOS!

OS Windows 7 Ultimate x64 CPU Intel i7 920 2.66 GHz Motherboard Gigabyte GA-EX58-UD3R Memory Patriot 6gb (3x2GB) 1600 MHz Tripple Channel Graphics Card(s) Nvidia PNY GeForce GTX 460 768 mb Monitor(s) Displays LG Flatron W2361V 23" HD Hard Drives Western Digital 640GB PSU Novatech PowerStation Modular 750w 80+ CertifiedI have run Prime, temps are fine for CPU! I have tried all 3 ram Sticks in all modules singularly and the crashs still occur!

Tired my GTX 60 and ATI 4870 and still crashs!

Tried re-applying Thermal paste on CPU and no change!

The only thing i can think of is either, HDD , Power supply or re-seating CPU!!

Please help!!!

CHeers, Tom

A:Random Power shutdowns During Boot/Idle/Games PSU? CPU? RAM?

Hello Tom, Welcome to SF!

Sounds like mobo or PSU.... but it could be something else..: OC-ing...

This board is often OC-ed using the Cloud or Hotkey OC. Please confirm you are not OC-ing?

Second is that your board has an awesome feature capable of powering iPAD's etc. If you use that, please (as a test) don't.

Finally, please, even though you have no dumps, please post full info as instructed here: http://www.sevenforums.com/crashes-d...tructions.html

Sometimes we get more out of the logs and the drivers you use...

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Hello, my computer have been running into problems these past few weeks:
1) Automatic Boot Up:
My computer have been booting up (turning on) by itself after a manual shutdown.
* It doesn't automatically turn itself back on after a manual shutdown, it happens a couple hours later.
When an automatic boot up does occur, the computer either goes through a restart sequence (it turns on then [SIZE=3][SIZE=3][SIZE=3][SIZE=3][SIZE=3][SIZE=3][SIZE=3][SIZE=3][SIZE=3][SIZE=3][SIZE=3][SIZE=3][SIZE=3][SIZE=3] off after a few s[SIZE=3][SIZE=3]econds[/SIZE] or minutes and repeats[SIZE=3])[SIZE=3], or it turns on by itself and stays on.
[SIZE=3] [SIZE=3]*This event happens mostly in early mornings around 2[SIZE=3] - 4[SIZE=3]AM
2) [SIZE=3]Unexpected Shutdowns:
[SIZE=3] [SIZE=3]In addition to the auto boot [SIZE=3]up problem[SIZE=3], my computer is also experiencing random shutdowns. At times it
[SIZE=3] shuts down after [SIZE=3]around 30 minutes after [SIZE=3]I turned the computer on[/SIZE], [SIZE=3]and other times after a coupl[SIZE=3]e of hours. There are also times when it[SIZE=3][SIZE=3] doesn't shut down at all when I'm using the computer[SIZE=3].
[SIZE=3] [SIZE=3]* When the[SIZE=3]re[SIZE=3] is an unexpected shutdown, [SIZE=3]most of the time the computer do a[SIZE=3] complete shutd[SIZE=3]own (it logs off
[SIZE=3] windows first). [SIZE=3]Sometimes it would just shut off as if[SIZE=3] someone pulled the power plug off when [SIZE=3][SIZE=3]the[/SIZE] computer i... Read more

A:Computer boots up on its own & random shutdowns. A failing power supply?

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I've had my computer for years and years. It will randomly crash in an instant at any given time - be it while playing a game or just surfing the web. I can find no rhyme or reason why it crashes or how to cause it to crash.

Sometimes it will run fine without crashing for months at a time. Then it slowly starts crashing more and more. First once every few days, then work its way up to crashing numerous times in a day.

The only thing I've found, through experimentation, to sort of remedy the problem is to turn off the PC, physically remove the graphics card, boot on the pc, wait ~2 mins, turn off PC, re-install GPU, turn on PC.

This usually will stave off the crashing, putting me at least back to the one or less crashes a day phase.

The issue seems to be OS independent, as I get the same behavior when running Ubuntu.

A:Random crashes - complete power shutdown

Here are my attached dump files

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I have this 3000 N100 laptop for over a year now with no problems (except the lousy battery which died in 6 months and I'm running on A/C since then). Last week I started laptop and this shutdown problem started appearing. System would start normally and then would suddenly power itself in 2/3 minutes (most of the times, but sometimes in runs for 2-4 hours before shutting itself down)I checked the fan and processor. Nothing is heating up.I changed processor. Even then it'd go down.I have made the fan DIRECT (always ON) but the system still shuts down.I tried hmonitor but it only reads HDD temprature which is 36-40C - I guess very normal. Now I wonder where the problem may lie. Is it motherboard? What part of board might be getting heat? Or is it actually heat? Or do I need to get certain parts (capacitor, I/C or something) on Motherboard replaced? Any help? Comments? Suggestions?     


Go to Solution.

A:Lenovo 3000 N100 random automatically power off (complete shut down)

I have been having this same issue the past couple days. I power my Lenovo laptop up.. it will boot into Windows XP.. then after 2-3 minutes - it will shut down. If I try to boot up again, the same process repeats. It is running on A/C now and still does this ... could it be a battery issue still? This would be the third battery that I purchase for the laptop since I bought it new. Thanks...

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My setup is fairly new (almost 6 months); I used to encounter a BSOD every few games in League of Legends about once a day.

I updated drivers but recently, instead of a BSOD, the computer would turn off (all fans stop spinning, no LEDs lit except for the LED by the GPU power plug) and restart itself but I would not get a BSOD report on startup. Today, the computer shut itself down but did not restart itself; I had to press the power button this time.

I need to also note that maybe two of the shutdowns occurred while scrolling in Firefox or Adobe pdf reader.
Thank you for reading this and thank you very much if you want to help me!

A:BSOD playing League of Legends; now getting complete shutdowns

Please boot into BIOS and give me the readings for the +12V, +5V and +3.3V

Also, please update you Video Card drivers, from here Latest NVIDIA ForceWare Video Drivers Windows 7

kd> lmvm nvlddmkm
start end module name
fffff880`05600000 fffff880`061f9000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Sat Feb 08 09:48:31 2014 (52F651CF)
CheckSum: 00BC7EE8
ImageSize: 00BF9000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
You may want to try this tutorial to update the drivers. NVIDIA Drivers - Avoid Problems

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Hello everyone,
So I think by now, this problem has already been reported several times. I hope in my post, I can try to collect all the previous posts and what I've learned from them and put it all in one post. Yes, the new Dell XPS 13 (9360) models is confirmed to have a persistent issue of randomly shutting down and attributing this issue to an "ASF2 Force Off” in the BIOS event logs.
I myself own a Dell XPS 13, and yes, it has the same issue. Here's what happened on my end: I bought a new Dell XPS 13 nontouchscreen with 8GB RAM on October 31, 2017. And it arrived and worked well for about a week before randomly shutting down for the first time. I thought it was just a one-time thing, so I kept using it. Turns out, it shut down again and again in randomly moments every hour or so for the next 2 days, so I know it is definitely an issue. I ran an F12 Hardware Diagnostic along in Thorough Test Mode and a Dell Hardware Diagnostic, and the results were that no hardware issues were found, so I know it’s not a hardware issue. I ran a virus-scan just to check that one off the list. Interestingly though, I ran a Dell "Repair" option in the F12 menu, and apparently, there were some unrepairable issues found. Anyways, I got sick and tired of the problem, so I wrote to Dell Customer Service, who replied by sending me a "replacement" model. Meanwhile, I looked at the BIOS event logs and turns out the problem was attributed to an ASF2 force ... Read more

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Hai..I have one uint HP Palilion TouchSmart 20 cannot Power ON. The indicator Led light at the Power Socket was light ON but when i press the power botton, the PC cannot boot up (no respond).. Should i submit a report case?? Please Help.. Model: HP Palilion TS 20-F218d AiO PC AllSerial Number: 3CR3290C6XPart Number: H5Y90AA Note: The warranty expierd Oct 2016 

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I have xp sp2, an hp pavilion 513w. this pc is randomly shutting down when I use it. Usually if you leave it alone, it doesnt shut down, but once I start doing anything...browsing the hard drive or opening IE, it shuts down. It may stay on for 15 minutes and be fine while its being used, but just any time, it shuts down.
I guess I shouldnt say shut down, though, because the power LED on the case goes orange, so maybe its standby. the fan shuts off, so...i dunno
the only way I can use it without it shutting down is to go into safe mode.
any help is appreciated.

A:Random Shutdowns

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Noob Please go easy?

I have done mutiple searches and cannot seem to get the right answer to solve the issue I'm having.

Here we GO!

My Dad has an older Toshiba A100 laptop running XP Sp2. He recently replaced his battery with one I got off ebay for him. The original battery is 10.8v 4000mAh and the new one is 10.8v 5200mAh. With the old battery, low battery alert comes on, plug in AC and all is well. With the new battery, laptop shuts down randomly, no low battery alert? After restarting on AC, with new battery, it show 80% plus on the meter.

I thought possibly an overheating issue, but it doesn't even feel warn to the touch and when on AC no problems.

I got him to turn it on and go into BIOS and leave it sit. It ran ran 2hours plus before shutting down due to low battery (2% upon reboot) This tells me the battery is charging(had him do it 2 times)


Would the different mAh effect this?
Is there software issue? OS?

Any suggestions or tests would be greatly appreciated

Please note we already exchanged the battery twice.

A:Random Shutdowns

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Ok guys, im sure you've seen this message before.
Computer :
Windows XP professional Sp2
P4 2.6ghz
3.0gb memory
Fx5200 video card
Norton Antivirus Corporate Edition. 8.0
Alright, So my computer has been randomly shutting itself down. I would check the event log after it booted back up, and it said that the system has just restarted after a bug check.

BUT, the majority of times that it shut down was when my AV was trying to scan the machine.
So I thought it could possibly be a virus.

But I also read somewhere that having "bad" memory might cause this, Does anyone know of a way to test the memory (ram) to see if its stable?

And i really cant try any options, cause the Comp is pretty much gone. Cant boot into safe mode, the last known good configuration. I cant even boot into the UBCD4Win Program.

The Blue Screen error that i get now is 0x00000024

Basically this post is to try and find out if theres any ways for me to test the memory to see if its stable, and that in fact it was a virus.

Well thanks for your help guys, I appreciate it.

A:Random Shutdowns

Use Everest home to see if your RAM is stable.

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Hi guys,

One of our offices has 4 computers. 3 of the 4 are experiencing random shutdowns. There seems to be no consistancies. One will shut down two times in two days, another 2 times in two weeks, etc. They are all running Win2k sp4. The first thing that came to mind was a virus. We have McAfee, and I had them run housecall.antivirus.com and turned up nothing. Right now, I am having them run AdAware, to see what it turns up.

Any other ideas or suggestions?



A:random shutdowns

Go to http://forums.techguy.org/attachment.php?attachmentid=42955 and download 'Hijack This!'.

First make a folder on your computer in my documents called Hijackthis and then Unzip it to that folder.
Then doubleclick the Hijackthis.exe.

Click the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log.
Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.
It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required,
so do NOT fix anything yet.

Someone here will be happy to help you analyze the results.

Lets do one machine at a time

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Hi Guys

I have this issue with my PC where it will just randomly shutdown once or twice a day. Now I have serviced the PC componenets and done all the basics - cleaned the ram etc etc etc.

Now my question is: Is there a way to exactly pin point the fault with in the event viewer?

I do see some error statuses about kernel power and so on. I would appreciate any feedback or assistance.
Here is my PC specs:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 16351 Mb
Graphics Card: NVIDIA GeForce GTX 770, -1 Mb
Hard Drives: C: Total - 249899 MB, Free - 110507 MB; D: Total - 703866 MB, Free - 109899 MB; E: Total - 953866 MB, Free - 236995 MB; G: Total - 149999 MB, Free - 45355 MB; H: Total - 803866 MB, Free - 136162 MB;
Motherboard: ASUSTeK Computer INC., P8P67 DELUXE
Antivirus: Kaspersky Internet Security, Updated and Enabled

A:Random Shutdowns ?

does it shutdown when idle or only when you are doing things, and what things are you doing - any pattern

have a look in the event viewer - for the date/time it shuts down whats there ?

is the PC getting jot

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I've got a Dell Inspiron 5150 laptop that's spent most of the last week randomly shutting down on me. If I let the machine sit, play music or let the screensaver run, it's fine but if I type anything for very long or if I exit the screensaver, I've got about a 50% chance of the machine dying. When it dies I have to pull the power cord and battery before I can attempt to restart. When I do restart it, I've got a one in twenty chance of the BIOS even starting. Most of the time my power indicator light on the front of the machine comes on momentarily and stuff starts to run, then the system shuts down and cannot be restarted without again pulling the power cord and battery and hoping the system decides to load. Norton doesn't show any viruses present so I'm at a loss. Any suggestions not involving a shotgun would be greatly appreciated.

A:random shutdowns n' more

Well if this is happening on a level where the bios doesnt even start, you may have either a corrupted bios or bad hardware. This is probably not software related at this point

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For some reason after I added my new ASUS Monitor through HDMI, my machine keeps shutting down on its own without notice. It only seems to happen when playing a game.

I tried running overclocks for the GPU's and it would happen within 5min, but without any modification to the GPU or CPU I can get maybe 25-50min of gameplay before the whole system Blanks out.

Can Anyone help me with any thoughts or ideas?

System Specs:

AMD Phenom(tm) II X6 1090T Processor 3.2 GHz
AMD Radeon HD 6770 1GHz x2
Gskill RAM 12Gb
ASUS VH236H Monitor
(I can get the rest later if necessary)

A:Random Shutdowns

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Well I've got this same exact problem so I decided to post the results of my computer up here.
Logfile of HijackThis v1.98.2
Scan saved at 8:48:55 PM, on 1/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\NICServ.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\OdHost.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\WPC54C... Read more

A:random shutdowns

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I have a computer that sporaddically shuts down after "streamwrite error" appears briefly. The shutdowns appear to have no pattern, and I've run every virus, spyware, and rootkit test I can, with no results. Does anyone know what is going on? our help will be greatly appriciated.

A:Random Shutdowns

Hi magicblueman and welcome to TSF !

Are you using some particular application when that stream write error appears ? Are you playing or encoding video files ? In this case the problem could be with that application and you may need to uninstall/reinstall it.

Go to start => run and type eventvwr.msc. Search the different sections there for errors or warnings corresponding to the times of the crashes and tell us about the source and the event ID. Double-click the error and use the third button on the top right to copy the information to the clipboard then paste it here.

If the errors seem to be related to only one application then the solution could be to reinstall that app. If it's related to some windows system file then you can run the system file checker or make a repair install. If there are memory errors or disk errors then it can be some hardware failure. Tell us about it and we'll tell you what you need to do.

If the crashes are related to several different programs then it may be caused by some hardware problem : overheating, faulty memory stick, power failure or errors on the hard drive. Solutions are to clean all the dust that's in the case, test your memory for errors, check that your power supply is sufficient for your rig and test your hard drives for errors with the manufacturer's tool.

Could you post your system specs ? See the link in my sig. If this is a desktop don't forget to include the brand, model and wattage of your power supply which ... Read more

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The problem is my compiuter instantly powers down for some unknown reason, this seems to only be when its under load, and may happen after just 2 minutes, or after hours (eg playing a game, long compiles, etc), but Ive never had it happen when idel or say browesing the web.

After this the only way to restart it (it just acts dead otherwise...) is to completly cut power (eg disconect the power supply) for around 5 seconds, simply leaving it doesn't work (eg I left it from going to bed, to getting home from school and I still had to disconect the power supply to make it start).

At first I thaught it was a overheating problem, and that it was shutting down to avoid damage, however after moniterring the temperatures ive found that it isn't at a certain temperature.. (eg the CPU could be anywhere from 40C to like 60C when this happens...

I then tried changing the power supply but the same thing still happens.

System specs:
Windows XP SP2
AMD athlon XP 3200+
nVidia GeForce 6600
Old creative soundblaster - I'm only using this for its gameport, not for sound since the mb doesnt have one
Motherboard - Well I can't find a label on it/find something that tells me.... "MSI" is written on the board by the CPU, and I get a MSI logo thing when I first boot the computer up though.

ST340810A (40.0GB) << Single partition, windows
Maxtor 6L200P0 (203.9GB) << 2x40GB partitions, the rest is currently unformatted

HL-DT-S... Read more

A:Random shutdowns

Try applying XP's Service Pack 3

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I leave my desk top on all the time and it works fines. Randomly (weeks can go by) while using it, it just shuts down. I will hit the power button it reboots and it goes directly to where it was when it shutdown and will not have lost anything. Some times I can here it reboot all by itself when I am not even using it.

Can anyone tell me what this might be

A:Random Shutdowns

Welcome to the forum,

This may help

Power Options and Sleep Mode Problems

For both 7 and Vista.

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Hello, so this issue arose some time ago, but my computer from time to time randomly restarts or turns off. At times when it restarts, I get no video, so I cut it off and it won't come back. Same issue as when it shuts down, I hit the power, the fans will spin and it quits on me. The only remedy is to take the processors power connector from the motherboard. So my question is, is this a cpu, psu or mobo issue?

EVGA 256-P2-N615-TX GeForce 7600GT 256MB GDDR3 PCI Express x16 Video Card

A-DATA 2GB (4 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel Kit Desktop Memory (underclocked to 667, 3006GB found)

Intel Core 2 Duo E6300 Conroe 1.86GHz LGA 775 Processor Model BX80557E6300

ASUS P5B (motherboard)


Linksys Wireless-G Card (disabled)

Creative Soundmax Audigy SE


320GB SATA Seagate HDD

500GB SATA Seagate HDD

80GB PATA Maxtor HDD (Primary OS)

Windows Vista 32-bit

USB thing that came with the motherboard. Goes into the motherboard's USB thing instead of a PCI. O.O

Plugged into the PC I have:

MI Keyboard, 20 bucks at walmart?
Razer Copperhead mouse
T-Mobile Dash
Ethernet Cabel

Thanks for reading.

A:Random shutdowns

What would you suggest? I'm on a bit of a budget.

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Heres my computer specs

Os: Windows Xp Sp2
Cpu: Intel Celeron 2.66 Ghz (not sure if this is full name)
Ram: PC3100 (both) 512 & 256 (768 Mb)
Psu: 420 Watts
VC: Ati Radeon 9550 (AGP)
HD: Maxtor 40GB
Mobo: Sry cant remember the name of the mobo

My computer freezes and restarts randomly. I dont kno what to do plz help me!

A:Random shutdowns...

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Machine is around two years old, from Ibuypower.com.

*Dual hard disks, 120gb/60gb
*Radeon X850XT video
*SB Audigy 2 ZS sound
*Athlon64 3200+ processor
*580w power supply
*NZXT Guardian case
*VIA K8T Neo mobo, AMI bios
*Windows XP Home

Problem lies in random, sudden shutdowns. This isn't an XP-mandated shutdown - the power's simply cut to the machine, and I'm required to toggle the switch off and on before powering back up. It seems to be related to 3D applications somehow, which gave me the idea that it was heat-related.

However, I've done a fair amount of testing, underclocking the video card, running with the case open, and so on, and the machine seems to power down anyway. The crashes only occur under load, and Ati Tools gives an environment temperature of around 55-58C, GPU temperature of around 75-80C before it happens. I'm aware that this is fairly high, but I haven't heard any other reports of temperatures in this range setting off any sort of "safeguard".

Also, I haven't changed any hardware or significant software in nearly a year, and it's been running just fine before several days ago. Can anybody tell me the cause of this and a solution, or at least how to disable the "safeguard" that the power cuts appear to be?

A:Random shutdowns

After you have the system up and running remove the connector from the front power switch to the MB. Just to check the switch.

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On the other computer which runs in this house, it would often randomly reboot for no reason. Now, when tyring to turn on the computer, the monitor doesn't seem to respond to the videocard. I know that it's not the monitor as i've tested it on my machine. I'm a little afraid to tests the motherboard and videocard with my own system, as I don't want to try anything.

As a side note, the printer malfunctions constantly, but this could or couldn't be related.


A:Random shutdowns and more..

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hi, my pc is about 2 years old has a 400w power supply. The last couple of weeks here though, maybe a couple of times a week, not extremely frequent, my motherboard beeps. its almost like the bios beep codes at start up. i get a total of 8 beeps, it sounds like a police siren or something. it is definatly coming from the board as ive had my stereo off and still here it loud and clear. it happens most frequently when burning dvds or running this program i made (anagram cracker), although it will happen in other programs too. After this happens i will reboot and it reboots fine and will run for days ok. ive looked at my cpu temps and they seem ok usually around 35-50. i have a clean system restore disk that i have used to no prevail. any help or suggestions would be greatly appreciated.

A:random shutdowns

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Hello, for the past few weeks my computer has been shutting down without any notice. I have no idea why this is occuring; virus, hardware failure It usually happens when I run demanding programs, for example, when using Nero. All help is greatly appreciated.

A:Random shutdowns.

Nero could indicate a problem with ur CD Burner Driver or your Video hard driver. Try reinstalling both.

Nero is used to burn stuff stuff to CD's right?

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I know it has been discussed before, but I need to know for sure so here is what has I have been having trouble with.

Month and a half now I have had at least a total of 5 random shutdowns. The first 2 shutdowns were unexpected but different, the monitor faded to black and then the tower had shut down, that was for the first two. Although, I was able to turn them back on the instant it shut down.

The following 3 are becoming troublesome, where it completely kills the monitor, and the top light that glows blue on the tower however you can still hear *Some* of the components still running in the tower, yet the computer isn't really running at all. Instant start-up is not possible after this, since the tower won't turn on afterwards. A coldboot completely shuts it off although when I plug the power back in, it runs the same way again, unable to turn it on. Eventually it turned on, and that was the 3rd time.

The 4th, did the same as the third, except this time it never turned on until it was taken apart and all the dust was blown from the fans, then rolled it back 4 days and it was running.

Additional - But now a popular messenging program (with a standing of 13,838,638 people online at the moment) I currently use is being blindly blamed, by the owner for the recent shutdowns, without any "Standing (Hard) Facts" that it is the issue. Even "IF" so this is the cause for the computer to shut down, then "Why" have I not had similar issues ... Read more

A:Random Shutdowns

Just to clarify the situation, each time the computer has shut down, there were no errors, no BSOD, nothing. Just shut down except you can still hear something faintly running inside the tower now.

Does anybody know what this might be?

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Okay, so. My husband built me a computer for Christmas last year, but gave it to me just after Thanksgiving. I'm a web developer and I also like to play Final Fantasy XIV, so those were the main goals for the computer. It worked great until I tried to update my graphics drivers a month or so ago, at which point FFXIV started blue screening on startup unless I reinstalled the graphics drivers every reboot. I'm 99% sure this is an issue with FFXIV's compatibility, so I'm not overly worried about it (though if there's a fix, that would be nice). The problem I'm worried about is that starting 2 or so weeks ago, the computer started randomly turning off when it's left alone for an hour or more. I highly doubt it's an overheating or power supply issue, but I don't have evidence to confirm this. The components are listed below in the image; it does run Windows 7 and my husband updated the BIOS last week. This probably wouldn't be a problem except that I have to reinstall the graphics drivers every restart. Two days ago it started requiring me to do a system restore each time the computer shut itself off. Until then it would be fine to just reinstall the drivers and run FFXIV, but for the last couple days it still crashes even after that unless I restore and then reinstall. Any ideas?

A:Random Shutdowns

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Hello everyone! How have ya'll been?

My computer has recently been shutting down randomly (from what seems to be some type of a system/CPU overload) and one of my DVD-R/RW drives isn't burning disks so I thought it might have had something to do with a virus.

I'm running my father's computer which is a HP Media Center PC with Windows XP Pro.

Here you are:
Logfile of HijackThis v1.99.1
Scan saved at 6:36:01 PM, on 5/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\... Read more

A:Random Shutdowns

Hi DJ,

If you still require assistance, we prefer a more comprehensive set of logs to assist in detecting any malware that may be present. Please follow the instructions in our sticky topic IMPORTANT - Read This Before Posting For Malware Removal Help If you have any difficulty with any of the steps, move on to the next one.
Be sure to reach Step 5 and post the requested logs in your next reply.

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So had this since I had the laptop, it was so intermittent (Sometimes a month without incident) that it didn't really bother me. It's now a little over a year old and just out of curiosity I would like to find out what it is;

It's most likely when on battery power but also during heavy 3d applications on AC power (It does get hot during games but I clean out the fan regularly and they work well, it's always on a cooling pad and when it does shutdown, it will turn immediately back on)
Did a memtest, passed 5 times so thing RAM is fine. I guess it's either the battery, if that's possible (Right now it only charges up to 26% but I don't know if that can cause such problems OR the mobo, but I thought if that was the case the crashes would be much more regular and normally BSOD (It's always sudden shutdown, no info)
Thanks in advance
Edit: Forgot Specs !

i7 2670qm 2.2

4gb RAM

nVidia gt 555m

Windows 7 64bit

500gb HDD

A:Random Shutdowns

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Hello there. Recently, I've had several seemingly random occurrences of my computer suddenly shutting down and rebooting. There is no blue screen. It happens spontaneously and doesn't seem to have an obvious cause. After every incident, I head over to the event logger and find some cryptic error code in its place. I asked a friend and he took a guess that it may be the power supply but has no real justification to back up that hypothesis. I've included below an assortment of data that may help you guys in determining what's going on.

Event Logs (latest to oldest):
There are a couple more but I think this much will suffice. Let me know if you need more though.

SysInfo Utility:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 16209 Mb
Graphics Card: Intel(R) HD Graphics 4600, 1024 Mb
Hard Drives: C: 111 GB (9 GB Free); D: 931 GB (412 GB Free); E: 465 GB (83 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., Z97X-Gaming 7
Antivirus: ESET Smart Security 8.0, Enabled and Updated

Custom Build: https://pcpartpicker.com/list/kHc9zM

As far as I'm aware, this issue has nothing to do with Windows 7 itself but that is what my bui... Read more

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Hi, I am new to these forums, but I am having a bit of trouble with my system.

My system was working fine until about 3 weeks ago, when the problems started, no new software or anything. The problem is my computer randomly shuts off instantly, no sign of the system struggling, just seems like the power goes out. It isnt the power, because my light on the same outlet stays on, the computer and the light are the only two things on the whole circuit. My CPU moniter shows the RAM was only running at about 75% consumption, and each of my coes at 10%. (Specs further down post)

Things I have tried so far;
- Reset BIOS (No positive effect)
- Ran in Windows 7 (No shutoff so far)
- Checked CPU temp, running currently at 160 in Windows and having no problems, (Windows Vista running anywhere from 80 to 150 would shut off)
- Added a 2.5 foot house fan on the open side of the case to cool the whole system - took off the side panel to allow air to pass in (Shuts off with the additional fan)

My system (Home Built)
- WD 500 GB Hard Drive (Dual Boot, 460GB Windows Vista SP1, 40GB Windows 7, RC1, build 7127)
- Nvidia 790i Motherboard
- 2x SLI configuration of 2 9800 GTX+ (BFG tech superclocked)
- Plextor Lightscribe DVD Player
- Intel Quad Core Q7600
- Stock CPU fan
- 600W PSU
- APEVIA Case (2 60mm fans)

Posts are being edited a bi... Read more

A:Random Shutdowns

Please describe the problem that you're having and give us an idea of what kind of a system you have.

We'll ask for more details as we need them.

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My friend has/had a problem with his machine shutting down
Running XP pro on a 1.4 Gig AMD
w/ 512 MB DDR 2100, W/ a broadband connection
Initially I suggested it might be the power supply.
That tested fine. Someone suggested it might be a virus.
unfortunately at this time he had already tried two
other "fixes" He had flashed the Bios because the machine was seeing
a 128Mb video card as 64MB and his old 64 as 128.
he also tried to reload via upgrade.
I had him FDISK the Master boot record and do a fresh install of XP
Now he says that he has downloaded SP1 from Windows update and during install it took 3 hours.
I have suggested 2 possabilites here
1.) that IF he had a virus it may have infected the files he downloaded
and flashed the bios with and,
2.) That he has other partitions which he did not blow away which may
have reinfected
his new install. I have suggested he do an online V scan.
Have we missed something? and does anyone know how to either scan
Bios for Virus, verify or fix CMOS if it is either infected or simply a buggy

A:random shutdowns

turn off the auto reboot to get bsod error message pointing in the direction of the fault,and post it

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This is my dad's computer. He has high-speed Internet, but let his A/V software expire (and he uses IE) and now has lots of problems. I downloaded an A/V software but it didn't find anything. It's AVG (the free version). I also ran SpyBot, which found quite a bit and was able to clean out some things. There are still some problems, though:

1 - At seemingly random times, the computer shuts down despite being plugged in and having a full battery. It doesn't go through the shutdown procedure, just turns off suddenly. I don't think this is a hardware problem, but I'm open to ideas.

2 - The fan runs almost constantly about as soon as the computer turns on. It seems to be overworked or something.

3 - Some XXX pictures pop up now and then. I don't know where they came from or why they pop up.

Also, I couldn't get PandaScan to run. I turned off the pop-up blocker, but it still blocked the scanner. I then loaded IE w/o plug-ins. It opened the pop-up but still wouldn't run the scan.

Here are my logs. Thank you so much in advance.

Deckard's System Scanner v20071014.68
Run by Circuit City on 2007-11-03 20:33:02
Computer is in Normal Mode.

Total Physical Memory: 495 MiB (512 MiB recommended).

-- HijackThis (run as Circuit City.exe) ----------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 8:33:18 PM, on 11/3/2007
Platform: Windows... Read more

A:No AV for a while, random shutdowns, etc

Bump. It has been 72 hours.

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I recently had to reformat my PC because of a virus, and reinstall Windows XP (Home). It's working fine now, but ever since the reinstall, the computer has been turning off by itself, and then taking 20-30 minutes to come back on. I don't know if it is a virus, but the only processes I could find on Task Manager that looked suspicious were 'Timezone' (on occasion, more than one of that process) and 'lsass'. Does anyone know how to remove either of these?

A:Random Shutdowns?

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This has happened several times now with my laptop, so I am hoping someone here has some ideas as to what might be happening.
My Dell Inspiron 5537 laptop (purchased last April 14) has been doing something odd lately.  I've experienced several instances of random shutdowns, when I haven't been doing anything particularly taxing.  It happens the same way every time -- I'll just be doing my thing (surfing the net, writing an email, whatever) and the laptop will make a sound like it is "revving up", then it just shuts down.  No BSOD, just a complete shutdown.
It's happened four times this month.  It happened again this afternoon.  I checked the Event Viewer log, and the information provided for the shutdown each time is identical.  It has been logged each time as a Critical Event, and apparently has something to do with Kernel-Power.  The exact error text showing up in Event Viewer is "The system has rebooted without cleanly shutting down first.  This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
That doesn't really help me figure out what the problem might be.
I've checked the AC adapter and all the connections are tight; I thought maybe it was loose somewhere or something.  It's also worth mentioning, I guess, that this afternoon when the shutdown happened, I had removed the battery from my laptop (I do that from time to time if I know I am going to be using... Read more

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Hi, I run Windows XP SP2 Home Edition, P4 3.0GHz, 512MB RAM.

I usually keep my computer on 24 hours a day constantly but one morning I woke up and found it switched off. Since then whenever I try turning it on it tends to shutdown automatically around the screen where you see Windows XP and the blue/green loading bar.

I have done a RAM stability test, a graphics card stability test, Scan Disk on both my Harddrives, used registry mechanic to help with my registry, performed scans with Avast and AVG, cleaned the inside of the computer for dust, checked if the the cooling fans still function and used my XP CD to repair windows.

I am completely out of ideas at the moment, the computer works perfectly on any type of safemode (am on Safemode with network atm) and whenever I work for a period of time on Safemode and then retsart it into normal mode the computer manages to funtion normally for about 30minutes before shutting down again (when this happens the logs usually shows DCOM Error 10005, but most of the shutdowns occur before windows really has a chance to start).

I would really prefer to fix this problem without having to format my harddrives, hope somebody can help me >.<!!!

Thanks everyone in advance!!!!!!!!!


A:Random shutdowns on XP, Help Please!!!

This wont solve your problem, but may help you figure out why its restarting.
Start in safemode (or regular mode if you can).
Start > Control Panel > System > Advanced Tab > Start Up and Recover settings > System Failure - uncheck Automatic Restart.

Essentially this will allow you to see the BSOD instead of restarting. Hopefully, from the Blue Screen, you can see an error with a code and/or explanation for the crash.

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I've got a problem with my computer... it's a laptop, a Latitude D600, Windows XP, I believe. Randomly, without any warning whatsoever, it shuts down by itself. Problem is, it's really difficult to turn it back on!

I keep pressing the on button, and the computer momentarily turns back on, but immediately dies. Only after at least 15 times does it FINALLY turn back on.

Does anyone know what might be the cause of this problem? Thanks!

A:Random shutdowns -- Help?

Thats a bad power supply.

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Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program... Read more

A:Random Shutdowns

Seems like we have a pesky virus here. Let's get rid of it now.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

If you have a fast internet connection (broadband), run an online virus scan at TrendMicro http://uk.trendmicro-europe.com/ente...all_launch.php. Just follow the instructions on the site to run the online scan. If any viruses/trojans are detected, try to delete or clean them in that site. Otherw... Read more

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I'm having a major problem with my computer--one of two things is always happening:
(1) Every few minutes that I'm online (very often!!!!), IE (6.0 SP1) randomly closes, with the error message being:
AppName: iexplore.ex
AppVer: 6.0.2800.1106
ModName: ntdll.dll
ModVer: 5.1.2600.11006
Offset: 000245cc

(2) Several times a day, on some days, the computer randomly restarts. When it comes back, it is extremely slow until it is manually restarted, at which point the process starts over, with IE closing often, then the computer eventually restarts.

I'm running a Celeron 1.7 with 512MB Mushkin Enhanced PC2700 DDR Ram, and Windows XP Home SP1.

Any help in correcting this is greatly appreciated!

A:Random shutdowns

Open taskmgr.exe. What processes are running under your user name?

Sounds like you have a memory leak or bad memory.


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