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No wirless & Bluetooth Device in the Device Manager

Q: No wirless & Bluetooth Device in the Device Manager

Today I was installed windows 7 Professional (64 bit) but there is no wireless connection or bluetooth. I tried to install driver software for both wireless & bluetooth device which is (Mediatek) ralink, but no result>>> there is no yellow sign in the device manager as well. There is no wireless adapter shown in the network & sharing option also...... Thanks in Advance

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Preferred Solution: No wirless & Bluetooth Device in the Device Manager

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


Model is Acer Aspire One D270.
Internal bluetooth doesn't work.
Nothing in device manager.
Fn+F3 is meant to control it, but doesn't.
May be because I've messed with some programs.
Trying to re-install to factory settings.
Any suggestions at all?


edit: The machine is Win7 baby (starter?), x86_32.

A:Bluetooth device not in device manager, no hardware switch, Acer netbk

What programs did you remove or mess with? Have you tried repairing these programs?

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i have installed the correct driver for this belkin bluetooth usb dongle model: F8T012XX1

but in device manager, it has the belkin device and microsoft bluetooth enumerator, which is great. but when u get further down the list. it has a tab named "other devices" and then a subtab with "bluetooth peripheral device" which has an exclemation mark on it.

i have searched for driver software using the update service but it cant find no update.

i have looked for the name of the manufacturer but found nothing.

i then disabled the unknown device, and sent a picture to my mobile phone. which confirmed that it was not the belkin bluetooth device. so i uninstalled the unknown device, restarted the computer. then when i logged in, it said that it had found a new device and wanted me to find the CD that came with it..

i would be greatful if any1 could help me on this..

thanks in advance

A:multiple bluetooth devices in device manager, but only one device installed?????

What type of keyboard have you got?
Have you got any remote control devices around.
Have you got a headset for your phone.
Have you got anything that may be bluetooth that you dont know about (headphones etc).
Have you had a look at ghost devices on the tutorials;
Ghost Devices & Drivers

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Yoga 2 Pro, Win 8.1Blueooth device disappeared.Trying to repair the Intel Wireless driver. (bt247w81.exe) This is a two stage process.Stage one ends with "Completng the Intel bluetooth Driver SEtup Wiazard" with "Install Intel Bluetooth Driver now" checked.Click "Finish" Stage two Starts with "Welcome to the Intel PROSet/Wireless Tools Installation Wizard", proceeds to Repair and fails with: "Cannot write value C:\Program Files(x86)\Intel\Bluetooth\ to key \SOFTWARE\Microsoft\Windows Defender\...\Paths. Verify that you have suffifcient access to thhat key..." error when attempting to write to registry. I believe this is because bt247w81.exe launches the Intel driver installer without admin privileges.I've tried launching bt247w81.exe with "Run as Administrator" and launching it from a cmd.exe which has been launched as Administrator. How am I supposed to install these drivers?

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Recently I tried to pair a bluetooth mouse with my T450s and... failed. Perplexingly the bluetooth device doesn't appear in device manager at all.I've reinstalled the intel bluetooth and wifi drivers multiple times.I've checked all drivers and bios are upto date.I've gone into the bios and enabled/disabled bluetooth to try and 'kick' it into life, all made no difference.I've even replaced the wifi card with an AC-8265 and experimented with swapping the antenna. Even after all that (with the current state being the antenna's the right way around and bluetooth enabled):There is no bluetooth device in window device manager.There is no 'unknown' or other device in device manager.The windows BT troubleshooter says:  "device does not have bluetooth"I've even tried booting up an ubuntu live cd and that can't find any bluetooth either. What am I missing?  Is there some other switch that would disable bluetooth?

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Hello Everyone,

I have a Compaq Presario F553US running Windows 7 Home Premium 32 Bit, I just installed a new copy of the OS so I know this is not virus related. I cannot get my wirless card to be detected in the device manager. I downloaded the drivers and HP Wirless Assistant and still nothing. So I thought maybe the wirless card was bad and replaced it with a new card. But still nothing, I even checked the BIOS to make sure that the wirless was enable and it was.

So now I have no idea was this suddenly stop working, the light on the front (next to the wireless switch) is an orange color instead of blue. Do anyone have any ideas on how to resolve this problem.


A:Wirless Card Not lIsted in device manager

I've seen a number of laptops where the built-in wireless device stopped working and had to be replaced with an external USB wireless adapter. It sounds like you have the same problem.


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I installed The Bluetooth/Wifi module that came with my mobo (DP67BG), after setting the drivers i can only use the wireless adapter while my bluetooth device won't appear.

Any help will be appreciated,
just note that i redownloaded the BT drivers but nothing changed.

A:Bluetooth Device won't appear in Device Manager

Are you saying you put your device in discovery mode but you can't detect it from Win 7? Do you have any other BT devices that are detected?

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i have acer aspire 4750G with intel core i5. when i upgraded to windows 10, it didn't trace bluetooth device in device manager.

A:no bluetooth in device manager

Originally Posted by abdullah

i have acer aspire 4750G with intel core i5. when i upgraded to windows 10, it didn't trace bluetooth device in device manager.

I had the same problem with a Dell Notebook and fortunately Dell had already posted Win10-compatible drivers.

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I'm using a Studio 1749 with Windows 10 version 1709. I don't see the Bluetooth icon in my device manager. Am I missing a driver? If yes, what driver should I download?
Best regards.

A:No Bluetooth in Device Manager

Do you have an unknown device in Device Manager?

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Hi there,
I recently reset my computer and now my Bluetooth has disappeared, I have downloaded drivers, gone onto device manager and done all that stuff, but my Bluetooth is still gone.

Some help would be appreciated


System Info:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Celeron(R) 2955U @ 1.40GHz, Intel64 Family 6 Model 69 Stepping 1
Processor Count: 2
RAM: 3816 Mb
Graphics Card: Intel(R) HD Graphics, 1024 Mb
Hard Drives: C: 447 GB (332 GB Free);
Motherboard: Acer, EA50_HW
Antivirus: Windows Defender, Enabled and Updated

A:Bluetooth not in device manager or ANYWHERE

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I've updated all my Drivers, Restarted "Bluetooth Support Service", and none of this seems to be working. There isn't an Bluetooth setting nor Bluetooth installed in my Device Manager.

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I accidentally deleted the Bluetooth driver in my device manager. It shows up in the hidden devices, and I've scanned hardware or what not, but I cannot get it to work or even the option to connect in settings.  Dell Inspiron 17 Series 7000 - 7737 is
the model number of my laptop I believe.  I am running Windows 10.  Please help.  I really enjoy listening to my music. 

Mario A

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After a recent update and system error, my bluetooth is completely missing from everything, including the device manager. Worked several hours with Windows tech support and still can't fix it. Tried re-downloading Windows in case the file was corrupted and downloaded 3 different drivers from Lenovo's website. They suggest that the currently available drivers are just not compatible and suggested talking to Lenovo. Any suggestions? Lenovo IdeaCentre 300s 90F10000US DesktopProcessor 2.9 GHz Core i5-4460SRAM: 8 GB SO-DIMM DDR3Hard Drive: 1 TB SATAGraphics Coprocessor: Intel HDWiFi: Qualcomm Athereros QCA9677 Wireless Network AdapterEdition: Windows 10 Home (64 bit)Version: 1607OS Build: 14393.576

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I bought a new Bluetooth device today only to find out that I can't get it to connect to my desktop due to the fact that Bluetooth just flat out isn't working on my computer.

In device manager there is no blue "B" denoting that it is even installed. If I go to Devices in my settings there is no Bluetooth option in the left pane. However, if I go to Notification Center I see a Bluetooth option there (which took a bunch of work just to make that show up there), clicking on it takes me to the Devices screen where I can attempt to connect a device, however no devices are found when trying to pair a device.

I'm at a loss here, this seems to be a relatively common issue which I've been unable to find a fix for (watched a bunch of videos, read a bunch of sites claiming to have a fix). Does anyone have any definitive ideas? This is a clean Win 10 install, not an upgrade and I've already tried repairing/uninstalling/reinstalling the Intel Wireless Bluetooth software.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD FX(tm)-8320 Eight-Core Processor, AMD64 Family 21 Model 2 Stepping 0
Processor Count: 8
RAM: 8168 Mb
Graphics Card: AMD Radeon HD 7900 Series, -1024 Mb
Hard Drives: C: 111 GB (15 GB Free); G: 1862 GB (567 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., 990FXA-UD3
Antivirus: Windows Defender, Disabled

A:Bluetooth not displayed in Device Manager on Win 10.

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I have a MSI GT70 2OD, I have not really ever used bluetooth, so im not sure how long I have had the problem.
Running Windows 8.1 and everything updated. My computer does not seem to realize that it has bluetooth. The computer has the Killer Bigfoot Doubleshot Lan/Wlan/Btooth card. When I look in device manager there is no bluetooth, and i guess therefor no option in windows to toggle on/off bluetooth.

In the details tab of task manager there is a btvstack running and if I go to my bluetooth folder location I can run bttray.exe and have that running in details tab, however the tray icon does not appear.

I have looked quite a bit to find that it seems to be quite a common problem and not specific to MSI however cannot find a clear solution.

Any help with this would be much appreciated.

Thanks in Advance.

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I cant enable nor find Bluetooth in device manager. I can see it in the control panel and in services.msc. But it disappeared in PC Settings > PC and Devices > Devices and also disappeared in device manager. It was there before and now its gone.
I tried reinstalling the Intel Pro Wireless Wifi driver to see if that could help but it didn't. How do I get this back?

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Bluetooth capability is totally missing on this laptop.  Bluetooth does not show up in Device manager.  It is not detected as a missing driver when running a device analyzer.  What can I do to get bluetooth capability on this computer?

A:Bluetooth Missing from Device Manager

Hi:Below is the link to the product specifications page for your model. http://support.hp.com/us-en/product/HP-Pavilion-17-f000-Notebook-PC-series/6936220/model/7242209/doc... It does not come with built in bluetooth networking, or that feature would have been listed along with the 1x1 802.11b/g/n WLAN wireless connectivity specification. There would be two ways to add bluetooth... The hard way...replace the internal Realtek 8188EE wireless card with the Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter for HP Pavilion 17 Notebook    HP Part # 753077-005. That will require extensive disassembly of the notebook. Consult the service manual...chapter 6 for the wlan card R&R procedures. http://h10032.www1.hp.com/ctg/Manual/c04402649 The easy way...purchase an external usb bluetooth adapter. I use this one for example. https://www.amazon.com/Kinivo-BTD-400-Bluetooth-4-0-USB/dp/B007Q45EF4 

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I am experiencing the following issue:
All bluetooth items have desappeared from the Notificaion area, the Device Manager as well as from the service.msc.
It occured after a driver updates perfomed with the installation of the following driver from Toshiba support website:
"Bluetooth Filter Driver Package
Windows 7 - 64 Bit 17.1.1523.1299
I did this update because I was strugguling to connect UE BOOM2 speaker and the Mbot Ranger robot.

So it is not possible for me to connect any bluetooth periferal devices anymore.
I have tryied many things to recover the bluetooth material, including drivers updates with "Driver Navigator" tool and Bios update via Toshiba website, but without any success.

I have attached the current Device Manager Screen shoot version.
I have also attached the CCleaner current screen shoot version in witch I still can see only one related Bluetooth item listed.
I have attached the Aida Hardware report of my computer hopping it could help.

My computer:
Windows 7 Professional

Thanks by adavance for any support.


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I have a Dell XPS M1210 laptop that I have recently upgraded to Windows 7. Everything went great with the upgrade with the exception of the internal Bluetooth module.

I have Vista on another drive and installed it into my laptop to test to see if the module is working. The bluetooth works fine and I am able to couple devices.

I have checked the BIOS and the setting for the Bluetooth show it present and enabled.

I do not see Bluetooth in my Windows 7 Device manager. As expected, I cannot couple devices.

The Device Manager rescans when I turn the Bluetooth on with the switch on the laptop but does not appear.

I have downloaded the Broadcom Setup Module but it does not see it either.

Any suggestions would be greatly appreciated.

A:Bluetooth Module not seen in Device Manager

Just a guess, go to services and make sure that blue tooth is aon automatic and enabled.
Type services in search.

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OS: Windows 7 Home Premium 64bit
Computer: Samsung NP300E5A

My bluetooth-radio is removed from the device manager.

Picture: View image: 1

How can I get it back?

A:Can't find bluetooth from device manager

Hi Welcome to Seven Forums .. There is a Bluetooth Device showing in your Device Manager So what is missing ?

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I tried using bluetooth wireless headset for the first time. I could not find where to pair. No Bluetooth entry in the Action Center and could not find when scanned. When I checked Device Manager, here were no entries for bluetooth. I have used HP support Assistant and Windows Troubleshooter - neither found anything. THis PC was upgraded from Windows 8 to 10 when it came out. All updates are current, all drivers are current. I have tried all the posted solutions I could find. As an aside, I have a second HP Pavillion dv7with the same problem.

A:No Bluetooth entries in Device Manager

@fg19951 What model number WiFi do you have installed??? REO

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I know that bluetooth is there because it shows up in the Services list and I am using a wireless mouse and a wireless keyboard. However,  Bluetooth does not show up in the Device Manager List. Yesterday I tried to install a FitBit and it told me that I don't have Bluetooth, so I was unable to install it. I know I have Bluetooth but I can't see where I can either update the driver or fix it some other way. Any advice would be greatly appreciated. Thanks.

A:bluetooth not showing up in device manager

Hi: Didn't you have to plug in a little USB thing for the wireless and keyboard to work? They don't normally run off the PC's bluetooth radio. The USB dongle is the wireless device that works with those. All PC's with Windows have Bluetooth services, whether or not the PC actually has bluetooth hardware. If you don't see a bluetooth radios icon in the device manager listing, then your PC does not have built in bluetooth networking. The easiest thing to do would be to puchase an external usb bluetooth adapter. I use this one on my HP business desktop PC and it works for what I use it for. https://www.amazon.com/Kinivo-BTD-400-Bluetooth-4-0-USB/dp/B007Q45EF4 Since your PC is a Configured to Order (CTO) model, there are no specs that indicate whether your specific build has it or not. It could have come with built in bluetooth networking on some models. http://support.hp.com/us-en/product/HP-Pavilion-Elite-HPE-100-Desktop-PC-series/4079700/model/412462... The only other suggestion I can offer would be to enter the product number of your PC in the part surfer website at the link below, and see what parts came with your PC.  Sometimes the part surfer will give exact info, and sometimes it will list all possible options. The product number of your PC can be found on the same sticker as the serial number. http://partsurfer.hp.com/search.aspx

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I have Dell Studio 1558, when I upgraded windows from 7 to 10, bluetooth have stopped working. It disappeared from Device Manager and i can?t install it back. Does anyone know the solutions please?

Thank you

A:Bluetooth is not working (it is not in Device Manager)

Is there a key combination to turn BT on and off ?

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Sorry if this is the wrong forum. Wasn't clear to me which one was correct.

I have the ASUS Rampage IV Extreme motherboard. One of its features is onboard Bluetooth.

I have it enabled in BIOS. I flashed my BIOS to the latest version, I updated my chipset to the latest driver. I installed the latest Bluetooth driver. I started Bluetooth Support Service in Windows Services.

I've tried disabling Bluetooth in BIOS then enabling it.

I have never once seen anything in my computer that hinted at Bluetooth whatsoever. No Bluetooth Radios in Device Manager or anything Bluetooth related.

I'm running Windows 7 Ultimate 64-bit
ASUS Rampage IV Extreme

I have never tried to use it so I don't know if it ever worked before, but I have no system restore points set anyway, so that test isn't viable.

A:Bluetooth not working or showing up in Device Manager

It looks like a lot of people are having this problem with that motherboard.

One solution was to remove and reconnect the Bluetooth dongle from the motherboard port after installing the driver (yes it is removable, but it clips into the port).

Another was to make sure that the Bluetooth service was enabled in Windows.

Another solution that worked was posted by Necrosan over at ROG:"You need to install AI Suite II - specifically the Mobilink component - on your PC. (You can obtain the most recent version from the R4E ASUS website.)
Turn on bluetooth, pair the phone, open RC bluetooth, hit menu->devices. Choose previously paired device.
At this point it should "just work" if you are about 1-3 feet away from your computer. Any more distance than that and you likely will experience issues. (Yes, the range really does suck this bad.)

I just tested these exact instructions and they worked fine. Feel free to ask any follow up questions.
Enjoy. "
But I think that last one was only if it shows up in Device Manager but does not connect. Can't be sure.

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It appears after the latest round of windows automatic updates my native bluetooth device went missing.  It is not visable in the device manager or the control panel settings.   I have downloaded and reinstalled the latest wireless and bluetooth drivers, however I am still unable to view the device.  This is a Yoga Pro 2 (64bit) running the most current Windows 8.1 updates.  The latop has a native bluetooth adaptor which had been working with no issues. I have run services.msc and restarted the associated BT services and they are running. Would appreciate any help.  

A:Windows 8.1 Bluetooth missing from Device Manager

Have you checked through the Charms Menu?
Hover to the right of the screen, click settings >> PC Settings >> PC & Devices
If you cant find it there, then go to Control Panel >> Recovery >> Open system restore
and restore your system to the last recovery point before the microsoft updates.

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I have upgraded my PC in Windows 10 from 7. Now the Bluetooth is vanished from Device Manager, Settings etc. though the Driver is shown in System. Please fix it.

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Lost my bluetooth adapter when I powered up my laptop this AM.  No icon in the tray, nothing in the device manager.  System info says it's there, and I updated the Intel software package for it, but still nothing.

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I Have Bluetooth but it doesn't show in device manager.

A:Help, Again!!! Bluetooth doesn't show in device manager

Quote: Originally Posted by ebartolon

I Have Bluetooth but it doesn't show in device manager.

Probably because the drivers for your device are not installed?

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Whenever I connect a bluetooth device to my PC (such as my phone) I always get this list of peripheral devices with yellow exclamation signs (see attached image).

I have tried right-clicking on them and choosing to update each one, but that never works. I have also tried deleting/disabling them and they always come back.

Any advice on how to fix this would be appreciated.


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Hi, I have tried to get my Bluetooth back and it wont activate. I'm trying to hear some videos that are to low in volume. also I just bought head phones and external speaker.      I did the fsquairt and tried to transfer
files and it wont come up. I have a Dell Windows 7

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My parents bought a bluetooth Dongle and I tried installing it, but after I installed the CD that came with it I saw that I don't have the option when I right click a file "Send To" -> "Bluetooth", so I went googling and couldn't find anything.

Everywhere I go it says it should come with windows xp sp2 and I have windows xp Home sp3(upgraded for sp2).

so what's the problem?

please help, thanks.

A:I don't have a bluetooth driver and device manager on my windows xp

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I'm trying to get my SIXAXIS wireless controller to work with my laptop, but I am unable to find "Bluetooth radio" under my device manager. Is there a way to install these drivers? Or are they supposed to be native with windows?

I'm using Windows XP SP2.

A:Bluetooth Radio not showing in device manager

You might be able to get it to work using a USB cable. Bluetooth drivers are not native to XP

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Bluetooth Not Listed under Device Manager in my Lenovo G40 and for sure when installing Bluetooth driver for Broadcom it says bluetooth device not detected...

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Hi there I did a clean install of Windows 10 several months back. All is working perfectly fine. However, Bluetooth does not appear in Device Manager (including when hidden devices are shown):  This hasn't bothered me up to now, because I never had a requirement to use Bluetooth since I purchased this laptop back in 2012. However, now I do... 1)  Have tried installing the Atheros Bluetooth 8 and 8.1 drivers from Acer Support>Drivers & Manuals. Still no luck (FYI there are no Windows 10 drivers supported for V3-571) 2) Because of the above I tried installing the driver for V3-572 (some people have recommended elsewhere for other issues with Acer models not supported with W10 drivers) - unfortunately this did not work. I installed the below only.  All the above install did was update my wireless network adapter driver? Bluetooth still did not appear in device manager. Can anyone help? I must add that Bluetooth does not appear via the W10 menu either:  But greyed out Bluetooth option does appear via notifications>actions menu pop up (unable to activate, probably because there's no apparent driver according to device manager):  I know that that the obvious answer will be "Your Acer Aspire model is not supported with drivers for W10, therefore there may be some compatibility issues", but surely someone out there must have my model (or older), be using W10 and still be able to use Bluetooth? Many thanks... Read more

A:Bluetooth not in device manager Acer Aspire V3-571...

I don't have your system. But I know that with the Nov Release of 10, My bluetooth don't work anymore either. When 10240 was released there was no issues. However with the November 10586 after the update it said Sorry this bluetooth wasn't compatible and was removed.  I tried to reinstall the Wireless/Bluetooth Driver but bluetooth still away. Lucky my Wireless part still working....  Maybe it could be the same thing with yours. Or maybe if you give your Wireless/Bluetooth model maybe there is others that have info about a good Driver for your system James PS. Not all systems have everything that is listed in the Drivers list of Acers website. It could be that yours didn't come with the Bluetooth Part

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Bluetooth is giving me this error: "Windows has stopped this device because it has reported problems. (Code 43)" when I go check it through the Device Manager. The drivers are updated and I have already uninstalled and reinstalled to no avail. My laptop can still connect and use Wifi without problems. The device is a Qualcomm Atheros AR3011. Is this a hardware problem?

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I upgraded my windows 8.1 Lenovo Yoga Pro to Windows 10 and just realized that I no longer have a bluetooth option. It's not in the device manager, but the bluetooth service is listed in the services. I've tried installing new drivers. I've been working on the issue for 10 hours and still can't seem to resolve the issue.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz, Intel64 Family 6 Model 69 Stepping 1
Processor Count: 4
RAM: 8104 Mb
Graphics Card: Intel(R) HD Graphics Family, 1024 Mb
Hard Drives: C: 437 GB (92 GB Free); D: 24 GB (21 GB Free);
Motherboard: LENOVO, Yoga2
Antivirus: Norton Security, Enabled and Updated

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I accidently un-installed the Bluetooth device driver from my computer. Im using LG ultrabook with windows 8.1 installed. is there any way to re-install the Bluetooth driver?

A:Accidently uninstall bluetooth device manager

Open Device Manager, then right click on <computername> at the very top and select 'Scan for hardware changes' from the context menu.

Failing that, go to View > Show Hidden Devices, then look for any residual Bluetooth devices. If there are any, remove them all. Right click on each and select Uninstall. Once their all removed, click 'Scan for hardware changes'

Alternatively, visit the LG Driver Downloads page and download the Bluetooth drivers for your specific model. Make sure the model number is correct to the letter.

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Hello All, I booted my laptop up today and noticed the driver didn't come on for the Bluetooth. Usually it comes on with the WiFi but it's just no where to be found. I can't locate it in Control Panel > Network and Internet.It's not in Device Manager at all.I conducted a search for "Bluetooth" in the Start > search program and files. The icon shows up, but when I click on it nothing happens. I tried Run> service.msc and Bluetooth Service and Bluetooth Support Service are both set to automatic. I've tried running sfc /scannow in Command Prompt. It reported verification 100 complete. Windows Resource did not find any integrity violations. I tried unistalling update KB958488 and restarting but that didn't help. I tried running Sytem Restore to an earlier point (31st May 2016) but that was unsuccessful because of error 0x80070005. I tried installing the lastest drivers "Broadcom Wireless LAN Driver for Microsoft Windows 75.60.350.6 20.7 MB May 17, 2016" from  http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv6-2100-entertainment-notebook-pc-serie... It seemed to have installed correctly but the bluetooth driver/app still won't start.When I went to C:\SwSetup\SP45578 > Setup it asked to "repair installation for Bluetooth Software" I clicked OK. It stated to prepare to install, but then comes back with an error message "No Bluetooth Device was detected. Please make sure that your Bluetooth device is plugged in pro... Read more

A:Bluetooth disappeared from Device Manager Windows 7 64-bit

Hi: A couple of suggestions... 1. Update the HP Bluetooth driver to the final version for W7... This package contains the software required to support the HP Integrated Module with Bluetooth Wireless Technology in supported notebook models running a supported operating system. The HP Integrated Module with Bluetooth Wireless Technology provides wireless connectivity to other devices from the integrated module of the supported notebooks. It also provides additional Bluetooth Profiles. ftp://ftp.hp.com/pub/softpaq/sp47001-47500/sp47022.exe 2. Make sure the bluetooth radio was not turned off by the HP Wireless Assistant.  Below is the latest version of that software. This package contains the HP Wireless Assistant for the supported notebook models and operating systems. The HP Wireless Assistant reports the power state and Microsoft Windows Device Manager status of integrated wireless devices, alerts the user when the status of a device changes, and enables the user to turn integrated wireless devices on and off. ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49408.exe

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I think I have Bluetooth ability but I can't seem to find any evidence of this in the Device Manager. Where would it generally be located?

Thank you

A:Where sould my Bluetooth hardware be listed in Device Manager?

BT shows up in the DM only when enabled. There should be a switch to enable it. I have it in my lappy, once enabled, it showed in my DM. Before that, no trace of it.

Also check whether you have installed the drivers. Try re-installing them.

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Bluetooth and wifi adapters are missing on device manager

A:Can't find Bluetooth and wifi adapters on device manager

I am also suffering from this problem.please help me..wifi network apadter and Bluetooth adapter are missing

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Hello, I bought a G580 laptop with Core i7, 8GB RAM, 1TB HDD, 2GB Nvidia 635M and without windows.I recently Installed it with a Windows 8 Pro 64bit. All the drivers are working fine except bluetooth, when I try to install its says, no suitable driver to be installed. Also the bluetooth radio is not listed under the Device Manager. Please, let me know, the solution as I have read in many threads, that the problem still not been solved. 


Go to Solution.

A:Bluetooth Not Listed under Device Manager in my Lenovo G580

Hi rahul088,
Welcome to Lenovo Community Forums!
I?m sorry to hear that the Bluetooth device is not listed in device manager and the driver is not installing in the computer as well, below is the link to download the exact driver according to the Model Type which is mentioned at the base of your laptop, please download the relevant driver and install.

Bluetooth Driver for Microsoft Windows 8 (32-bit, 64-bit) - Lenovo G580 (2689, 20157)
Bluetooth Driver for Microsoft Windows 8 (32-bit, 64-bit) - Lenovo G580 (2189, 20150)

Hope this helps!!!
Do post us back if the issue still persists.
Best Regards

Shiva Kumar

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I have an Alienware M11x notebook computer.  Recently I purchased a Sony bluetooth headset. I had not previously used any bluetooth devices on the computer. 
I set the laptop to discover devices and set the headset to be discoverable.  After pairing the headset to my laptop, I opened my music folder and started listening.  After hearing music for about 60 seconds, the headset went silent and the music starting coming out of the speakers instead.  I then tried to 'restart' the laptop's bluetooth receiver but there was no way to do it.  It was even missing from Device Manager.  Finally, I closed the display and let it go to sleep.  When I resumed again, the bluetooth was back.  I was again able to listen to music but, after another minute or two, the device again disappeared.  I even called Alienware support.  He upgraded the BIOS and reinstalled the bluetooth driver, but it would never work.  This was because he never had me actually shut off the computer.  In other words, once the bluetooth device was gone, the only way to get it back was to sleep or shut down (power off, not just reboot) the machine. 
After these steps failed to resolve the problem, the technician set up an appointment for me to get the bluetooth adapter replaced.  This went very smoothly (great on-site support), but when I got home, the problem was still happening even with a new bluetooth module. 
To ... Read more

A:Bluetooth Stops Working, no longer in Device Manager

I have the same problem in my new Alienware 15 R2 and your post really helped me! Thank you very much!

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hi, i m using HP 15 touchsmart notebook PC...wherein i m nt able to see the bluetooth in my device manager which previously use to b seen..pl help...my laptop supprt bluetooth,,hw do i install aagn as it is bymistakenly uninstalled by me

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I have an Inspiron 1420 with built-in bluetooth.

I recently upgraded to Windows 7 from Vista and the bluetooth does not work anymore.

1 Bluetooth does not appear in device manager or control panel anymore
2 The 'Radio On-Off' switch on the front of the laptop no longer controls the bluetooth
--a. Dell Quickset switch options does not let me select Bluetooth
3 The WIDCOMM bluetooth software does not even open on my computer anymore
--a. I uninstalled WIDCOMM in order to install the latest driver from Dell
--b. I cannot finish installing this driver (R140135) because it tells me to turn on the blutooth hardware using Fn+F2 (my keyboard does not have this shortcut)
4 I have tried using the BTW bluetooth patch from Dell but it does not work (R159805)

Essentially, my computer does not seem to know that there is bluetooth hardware built into it. The 'bluetooth sensor light' (next to the power and wifi lights) has remained off since I installed windows 7.

I would appreciate if someone could provide a solution to my problem. Please let me know if you require more information on my laptop

A:Bluetooth Disappeared from Device Manager After Windows 7 Upgrade

You are not going to like this answer, but it is the best and almost all would agree. You made a mistake when you upgraded, you should do a clean install. This is just the beginning of the problems.

Do it over. Do a clean install. I know you dont want to install programs, again, etc. But it is for the best. That is the only way to fix this and everything else that will happen.
Clean Install with a Upgrade Windows 7 Version[2]=General Tips
Need help just ask.

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I reformatted my Lenovo G580 laptop, and ran a clean installation of Windows 10. After the installation Bluetooth disappeared completely. I waited till all the updates are downloaded and installed. However, this did not install the bluetooth driver. Note that before this clean installation, I was running Windows 10 with Bluetooth perfectly working.The Bluetooth disappeared from Device Manager. There is no entry containing Bluetooth in name, including the hidden devices. I tried to install the drivers from Lenovo's support website. As there are nothing available for Windows 10, I tried to install the ones for Windows 8.1, with compatibility mode set to Windows 8. But none of those drivers were installed due to the following compatibility issue.Realtek Bluetooth suite can't run on WindowsI also tried correcting the Bluetooth Support Service, but nothing changed. I tried to troubleshoot Bluetooth as per Microsoft's official help page on this. The troubleshooter said thatDevice does not have bluetoothBluetooth is not available on this device. Please try using an external adapter to add Bluetooth capability to this computerBeing clueless now, I tried to reset the BIOS to its default settings, as some of the internet articles and/or StackExchange sites suggested. I have already seen this https://superuser.com/questions/946581/option-to-turn-bluetooth-on-or-off-is-missing and tried some of the suggested solutions. But nothing worked. I tried Ubuntu with a bootable USB, and blue... Read more

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