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Cant connect to wifi after system restore

Q: Cant connect to wifi after system restore

So basically after i used system restore on my computer to reset it i cant connect to wifi
Im using my phone to post this and every device i have can connect to wifi except for computer that i system restored
Pls help with this problem

RELEVANCY SCORE 200
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A: Cant connect to wifi after system restore

Quote:





Originally Posted by Prorivalz


So basically after i used system restore on my computer to reset it i cant connect to wifi
Im using my phone to post this and every device i have can connect to wifi except for computer that i system restored
Pls help with this problem




Hi and welcome to TSF!

Open Device Manager and post a screenshot of it. Increase the size of the window so that all devices are visible,then take the screenshot and post it.

Kindly post the make and model of your computer.

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RELEVANCY SCORE 74.4

Cant connect after doing system restore heres my computer model
Pls help

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RELEVANCY SCORE 74.4

So basically after i used system restore on my computer to reset it i cant connect to wifi
Im using my phone to post this and every device i have can connect to wifi except for computer that i system restored
Pls help with this problem

A:Cant connect to wifi after system restore

Quote:





Originally Posted by Prorivalz


So basically after i used system restore on my computer to reset it i cant connect to wifi
Im using my phone to post this and every device i have can connect to wifi except for computer that i system restored
Pls help with this problem




Hi and welcome to TSF!

Open Device Manager and post a screenshot of it. Increase the size of the window so that all devices are visible,then take the screenshot and post it.

Kindly post the make and model of your computer.

Read other 9 answers
RELEVANCY SCORE 71.2

Computer info:
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4085 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 287221 MB, Free - 177854 MB; D: Total - 15359 MB, Free - 6112 MB;
Motherboard: Dell Inc., 0N6705, , .HVK69K1.CN7016694F0FN2.
Antivirus: ava

Recently after downloading and running AdAware I have lost the service for print spooler and can no longer print from my laptop. I tried to do a system restore and got the message that system restore was not turned on and I am unable to get it to turn on. My computer is running very erratically and is unstable.

This is the message that I get when I try to print something:
Windows could not start the print spooler service on Local Computer.
Error 3: The system cannot find the path specified.

HJT log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:19:05 AM, on 1/10/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Dell Video Chat\DellVideoChat.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Users\Sue\Documents\RCA Detective\RCADetective.exe
C:\Windows\OEM02Mon.exe
C:\Program Files (x86)\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files (x... Read more

A:Lost several services (print spooler), WIFI connect, system restore

Problem continues
 

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RELEVANCY SCORE 54.8

I did a system restore on my win 7 laptop, after which it could only establish a partial connection with my android device. I've tried to play around with the connection settings to no avail :/. What am I going to do next?
 

A:USB/wifi tethering not working after system restore

If you are talking about System Restore Points you can un-do the restore.
 

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RELEVANCY SCORE 54.8

Anytime i try connecting to wifi it justs shows the networks then they vanish. If i try connecting it doesnt work.Im using the windows10  anniversary version. Ive uninstalled the driver severally yet this still happens.

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RELEVANCY SCORE 54.4

After a full system restore (had a virus), IE 7 simply will not complete a connection. I can get online using Firefox so I know the connections are working. Does anyone have any suggestions about what might be wrong with IE?

A:IE 7 will not connect after system restore

Quote:





Originally Posted by pcyoung


After a full system restore (had a virus), IE 7 simply will not complete a connection. I can get online using Firefox so I know the connections are working. Does anyone have any suggestions about what might be wrong with IE?




Solution:1: Reset internet explorer and register all .dll files.
2: Scan with malware byte delete all infected entry.

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RELEVANCY SCORE 54.4

Our home PC cannot communicate with the net. It is connected by a LAN cable to a Netgear MBR 1210. Our netbook however works fine wirelessly, using the MBR1210. While it seems like a virus, MSES turns up nothing. I will insert a HJ file below. Tried to restore PC to an earlier point, but restore is disabled/corrupted and no matter which restore point I choose, I get the message
Your computer cannot be restored to ... No changes have been made to your computer. To choose another....

I did get an email from a friend travelling in China a couple of days ago, which I would suspect, except that it arrived two days prior and things were fine yesterday. Is this something simple, or will I have download a specific tool to clean? Thanks.
Windows XP Pro SP 3, 32 bit
Microsoft Security Essentials, Up to date
System manufacturer 939m2

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:08:28 AM, on 11/10/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Security Clien... Read more

A:Cannot connect to Net or Restore System

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RELEVANCY SCORE 54.4

Hi
I performed a system restore after which I m not able to connect to the LAN/Broadband connection. I can't find any option of the broadband I was using in the connection tab in the right side of the bottom bar...can anyone help here?
 

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RELEVANCY SCORE 54.4

I wiped my Samsung R540 laptop with Samsung Recovery Solution 4 which came with my laptop. On board WiFi was working fine before the restore, however now I can only connect using an Ethernet cable or a USB WiFi dongle. I used Driver Pack Solution to update all the drivers so I don't think tat is the cause (although I could be wrong). Also I cannot find the WiFi card under 'Network Adaptors' in the Device Manager.

Here is my system info:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3892 Mb
Graphics Card: Intel(R) HD Graphics, 1722 Mb
Hard Drives: C: Total - 433295 MB, Free - 343241 MB; D: Total - 23060 MB, Free - 22940 MB;
Motherboard: SAMSUNG ELECTRONICS CO., LTD., R530/R730/R540
Antivirus: avast! Antivirus, Updated and Enabled
Any help would be greatly appreciated, thanks.
 

A:Solved: WiFi card won't work after system restore.

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RELEVANCY SCORE 54

Hi!
 
So I've just installed Windows XP Proffesional on my old laptop. The thing is i cannot connect wirelessly to wifi. Through cable it works just fine. 
 
Im 99% sure I installed proper drivers.
'Wireless Zero Configuration' is set:   startup type: automatic   Service status: Started
In 'network connections' tab it only shows 'Local Area Connection' and '1394 Connection 2'
No antivirus, only basic windows firewall
I'm pretty sure it has nothing to do with the card itself as on linux it worked just fine (for anyone wondering why I switched to XP it's that this PC couldn't handle linux very well and linux does not support most of the games)
I already tried resetting network adapters and their drivers
 
Card: HP Compaq 2210b Wireless WiFi Card 441082-003
 

A:Unable to wirelessly connect with wifi on new system

Before going online with wireless or ethernet, make sure all Windows Updates are installed.
 
You need an antivirus program installed.
 
1394 is a Firewire card, not a wireless network adapter.
 
http://windowsitpro.com/windows-xp/what-1394-network-connection
 
You still need to set up a wireless network adapter.

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RELEVANCY SCORE 53.6

Today I turned on my computer to be met with a blue screen which it says was a registry issue. After looking on forums I found out that people have previously done a startup repair to fix the problem. So, I did this and it asked to do a system restore. After starting up again it refuses to connect to the Internet. It also came up with a message saying that 'Event Log Service is Unavailable'.
I really don't want to wipe the computer and start again because I really like how I've set it up, plus I have managed to lose the disk with Windows 7 on it.
My computer has a wired Internet connection. Restarted the hub, still doesn't work.
Wondering if you could help me.
Thank You,
George
 

A:Will not connect to Internet after system restore

Hi George, and welcome to TSG.

Try this;

Press the Windows + R keys and in the run box type CMD - click OK

In the command prompt window that opens, type the following commands, each followed by the Enter key: (only type the text in bold)

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot your PC.
 

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RELEVANCY SCORE 53.6

A few weeks back i switched on my computer and before it got to the log in screen i was told my computer has a problem and that i must do a restore imediatley to fix the problem. After it had completed the restore the computer started up but it now no longer connects to the internet, it connects to my wireless network fine but for some reason wont connect to the net. I know theres no prob with the router or network cause i have several other wireless devices which connect to the net fine through it. ive had various mates round who are good with computers but none of them could work out the problem and it was the same story when i rung up the tech support for my internet provider, so any suggestions would be greatly appreciated.
 

A:pc wont connect to net after system restore

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RELEVANCY SCORE 53.6

My compter is terible so I wanted to do a system restore to maybe have it run faster which I've done before but this time it won't let me connect to internt. When I try to repair connection I get problem renwing ip adress. I've looked around this site and tried everythingfrom netsh winscok reset, netsh int ip resetlog.txt . Nothing seems to work , I'm really stuck. Any help would be grateful, also this is what I get when I go start>run>cmd>ipconfig/all

C:/documents and settings^aj>ipconfig^all

Windows ip configuration

Host name . . . .:katheryn-asijdzx
Primary dns suffix . . . :
Node type .. :broadcast
Ip routing enabled : no
Wins proxy enabled . . . . : no

Ethernet adapter local area connection :

Connection specific dns suffix : belkin
Description : broadcom 440x 10/100 intergrade controller
Physical adress: 00-0B-DB-29-B6-46
Dhcp enabled: yes
Autoconfiguration endabled : yes
Ip adress: 0.0.0.0
Subnetmask: 0.0.0.0
Default gateway:
Dhcp server:192.168.2.1
Dns servers: 192.168.2.1

C:/documents and settings/aj>

That's basically I'm on my phone so I just copied from computer that's why it doesn't look like the exact way but all the stuff is corect. By the way. Have a motorola modem and belkin wirless internet I've tried plugging the moded right into the comp nothing works. All the lights are on correctly did all replugs. Any ideas?

A:cant connect to internet after system restore please help!!

Your Default Gateway is not showing up in your IP Config file. Your Default Gateway is your Router. It should be listed as 192.168.2.1 the same as the DHCP and DNS server. Unplug the power plug to the Modem and the Router. Plug the power into just the Modem (unless you have a modem/router combo) When all the lights come up, plug in the power to the Router (unless combo of course)
Now Go to Start/Run and type inetcpl.cpl and press enter/Connections/LAN Settings. Make sure all the boxes are unchecked. Now go to Start/Run and type ncpa.cpl and press enter. Right click the Local Area connection/Properties scroll down to Internet Protocol (TCP-IP)/Properties. Make sure Obtain an IP Address and DNS Server Address Automatically are both checked. Now go to Start/Run and type CMD and press enter. IN the Command Prompt type ipconfig /release and press enter. the IP Address changes to 0.0.0.0 Now type ipconfig /flushdns and press enter. Now type ipconfig /renew. Now type ipconfig /all. You should have a new IP address try it again. If you still cannot connect please include the text output of your ipconfig /all in your next post

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RELEVANCY SCORE 53.6

Today,

After changing my Unicode to Japanese(to run a VN) and restarted my computer it loaded up a repair screen. It ran the repair and windows started up normally again. Once in windows I noticed my internet no longer was recognized, all my anti-virus software stated my computer was unprotected. I switched back to English Unicode but the problems continued. I tried reinstalling my drivers but that did nothing.

I fear that I downloading a virus somewhere and that repair screen actually had something to do with the virus. I have run malwarebytes, superantispyware, and MSE none have returned a virus using the quick scans. I will probably run a full scan over night. I have run out of ideas and have come to you guys for help. I saw that the instructions listed ark.txt for 32bit but my computer is a 64bit, do I need to include the ark.txt file?

I tried system restore but I was getting error 0x80042302. I think the virus is preventing me from restoring or even changing several things in Windows 7.
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_24
Run by Austin at 22:17:07 on 2012-03-29
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8190.6071 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Outdated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Outdated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF4... Read more

A:PC can't connect online or run system restore

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please download aswMBR.exe to your desktop. Double-click aswMBR.exe to run it.
Click the Scan button to start scan.
Wait until it says, 'Scan finished successfully'. ( Note - do not select any Fix at this time)
Click Save log, and save it to your desktop.
Click Exit.
Please post the contents of that log, aswMBR.txt, in your next reply.
There shall also be a file on your desktop named MBR.dat. Right-click that file and select Send To > Compressed (zipped) folder. Please attach that zipped file in your next reply.

------------------------------------------------------

When you run this tool, remember to choose 'Skip' not 'Cure' if it finds something. We just want a scan, not a fix.

Download tdsskiller.exe and Save it to your Desktop.

Double-click tdsskiller.exe and click 'Run'

Click 'Change parameters' then under 'Additional options' tick both boxes > OK.

Click 'Start scan'.

If no infection is found, click 'Close' and let me know.

If an infection is found, select 'Skip' from the dropdown menu under 'Cure' then ... Read more

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RELEVANCY SCORE 53.6

So. This is a weird one. Today I started getting a strange error message pop up that stated "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator." It seems to pop up at random. First couple times, I ignored it. When it persisted, I googled it, only to find most people with this error are having issues with links in outlook. I do not use outlook or IE, and wasn't doing anything browser related during any of the errors, so, lazily, I ignored it again. Finally, when one of these errors kicked me out of my Portal game, I decided I had to do something about it. I decided to just system restore before I went through any huge hassle before I tried figuring anything major out.

System restore went swimmingly, didn't seem to have any issues. But.. My keyboard and mouse, both wireless and usb, weren't working upon reboot. Okay. Different port. Nope. All of them are dead. All. Even the motherboard ones in the back. NO usb device I plug in works, or even registers. To make it weirder, I see that my wireless isn't connecting (the internet is fine) and my sound is muted. Sound was on when I started system restore. It's like all input into my machine is no longer accepted. I know the CD drive works, because inserting a CD even brought up the autoplay window, even though I can't actually input anything.

I haven't messed with it too much, as I'm very tired and annoyed, but if anyone has some clues, please tun... Read more

A:Strange error message, system restore, now no usb input or wifi

See if you can undo system restore by either:
- going into Safe Mode (rapidly tap the F8 key just before the Windows splash screen shows up.
- going into Startup Repair and using System Restore from there.

Also, try these free, bootable diagnostics: Initial Hardware Diagnostics

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RELEVANCY SCORE 53.2

Hey, yesterday my laptop got the Windows Defender 2010 virus and I did a system restore. This got rid of the virus, but now my laptop won't connect to the internet. It connects to the wireless network, but doesn't identify it, and says its an unidentified network. And I know the router is working, as I'm using it to connect to the internet on my PC right now. I also tried connecting the laptop to the internet using a cable, but it still didn't connect to the internet.. so yeah. I found a picture on another forum which shows the same situation:

Its a HP Pavilion and runs Windows Vista.
This is my IPCONFIG /ALL

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\User1>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-21-86-06-96-FE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link... Read more

A:Laptop won't connect to internet after system restore!

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RELEVANCY SCORE 53.2

I have an HP 735n Desk PC running Win XP Home with SP 2. It reached a point of only starting under "Safe Start" so out of final desperation, I used (F10) System Recovery. The computer is starting AOK now and I have recaptured a lot of data by uninstall/install of programs where I'm told "Your Data Has Not Been Affected". However, when I reached the point of needing to reconnect to the internet VIA a wireless home LAN utilizing a D-Link DIR-615 (ver 3.21) Router with (1) computer connected thru a USB Adapter WUA-2340 (all working fine) I reinstalled a USB Adapter DWA-125 (ver A1) {Which had been working OK} and I get message "No Internet Connection Available" altho' all other indicators are "GO" The Device is working properly and net work indicators are all showing the D-Link USB Adapters on both my Compaq (with Win 7) and the HP (with XP) are working. I have worked on computers for years and never needed to do a System Recovery before and I have NEVER had any trouble getting on a network nor the internet before. After 3 full days of hair pulling frustration, all I can truthfully say is, "'I Want My Mommy!"" At least she would say, "Well bless your little heart" Can anyone out there do more??? REMEMBER, the HP W/XP CANNOT BE USED TO DOWN LOAD. It won't go on line! I can use my Compaq if we can make CD's, DVD's, or Flash Drive copies of anything needed for transport to the HP. HELP!!
... Read more

A:Solved: Can't Connect to Internet after System Restore

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RELEVANCY SCORE 52.8

Hi,
About 3 weeks ago, I was using a public WIFI connection. *something* went wrong, my computer froze up, and ever since, my system icons have been disabled and I can only connect to my home WIFI connection - by going to the control panel and manually connecting. Since I no longer have my connectivity icon, I can not view the available networks, and therefore cannot select one to connect to. Only my home WIFI connection works.
This is bad, since I will be moving soon and leaving my home network. I have tried every tutorial I have found.....my last resort would be reinstalling the OS...but I'm not even sure that would work. I am running Windows 7 Home Premium. Any ideas?
Thanks!
Hollie

A:Can only connect to home WIFI, possibly due to no system icon access?

holandrand,

Do you have more information on this *something* that went wrong? Could it have been a virus? What antivirus do you have? Is it, and windows update ... all up to date?

Have you tried going into network and sharing center and using it to find another network (should be something there that says connect to a network). You might try first downloading the wireless adapter driver from its correct website and saving it to your computer, removing your current one, and then installing the newer one you just downloaded. You will have to reenter the network password (if you have one, and you should) for your home network, but hopefully this will solve the problem.

Let me know what wireless adapter you have and I can look for the correct download for you

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RELEVANCY SCORE 52.4

Can´t connect to wireless network after system restore. It doesn´t show up. Drivers seem ok. I tried to connect with a dongle but that ddidn´t work either. Here´s the basic info:

OS Version Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count 4
RAM 3766 Mb
Graphics Card Intel(R) HD Graphics, 1755 Mb
Hard Drives C Total - 463525 MB, Free - 312299 MB;
Motherboard Acer, Aspire 5742
Antivirus avast! Antivirus, Not Updated
 

A:Can´t connect to wireless network after system restore.

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RELEVANCY SCORE 52.4

Hi there,

I have an HP Desktop computer and I cannot connect to the internet. The problem started with my mouse not working well then my keyboard so we replaced them (that was a month ago). Then strange thing started to happen, a ticking sound started to sound every few minutes ..
Apart from that, the computer seems well and functions properly. Then one day when I tried to turn it on, the screen looks different. I am referring to what I usually see on my screen whenever I turn it on..my pc is running on windows 7 but right now it looks like its on XP. Plus I cannot connect to the internet. The icon is no longer on the systems tray and when I tried to do the following:

system restore
network troubleshooting

it wont allow me..when I do system restore it will say A volume shadow copy service component encountered an unexpected error. Check the application event log for more information (0x80042302)
and with \

Pllease help...is this free or there is a cost? Let me know..

Thanks
Erika
 

A:multiple problem..please help!!! cant connect to internet , cant do system restore

The 0X80042302 error may be caused by windows system files damage. The corrupted system files entries can be a real threat to the well being of your computer.
There can be many events which may have resulted in the system files errors. An incomplete installation, an incomplete uninstall, improper deletion of applications or hardware. It can also be caused if your computer is recovered from a virus or adware/spyware attack or by an improper shutdown of the computer. All the above actives may result in the deletion or corruption of the entries in the windows system files. This corrupted system file will lead to the missing and wrongly linked information and files needed for the proper working of the application.

Novice Computer User Solution (completely automated):
1) Download (0X80042302) repair utility.
2) Install program and click Scan button.
3) Click the Fix Errors button when scan is completed.
4) Restart your computer.

hope this helps
 

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RELEVANCY SCORE 52.4

To start with, I'm running XP and Firefox is my primary browser. I had Adaware installed to deal with malware, however it never found anything and the infection first appeared while I was browsing a site I know is clean, so I suspect it was lying dormant on my system for awhile. I also have CCleaner. Both Malwarebytes and SuperAntiSpyware were downloaded in the process of trying to cleanse my system. Adaware and Malwarebytes are both deleted now, because I was told not to have more than one antimalware program at one time.

On to the problem. It happened very suddenly. I opened a page in a new tab, and suddenly all the links went red. A message popped up from the system tray. I can't remember the exact wording, sadly, but it went something like "Your computer is infected! Download antispyware now" and I believe it claimed to be from Windows security, though the icon was a red circle with a white x rather than the usual shield shape. There was also a red link at the top of every page I navigated to saying something similar "Too many errors were detected on your computer. Get antivirus now!" or something to that effect.

I ran first Malwarebytes and it found and cleared several problems. The pop up from the tray stopped and the false link was gone, however, my computer was now crashing every few minutes. I then ran SuperAntiSpyware and it also found and cleared a few problems, however, now my computer couldn't connect to the internet at ... Read more

A:cannot connect to internet, add/remove programs or system restore

Sounds to me like a few things happened here:
1. You were infected with a rogue(fake) Anti-Malware program with a possible Trojan Downloader which keeps reinfecting your computer.
2. During the cleaning process you may have accidentally removed something which allows your ability to connect to the net, but I cannot be sure.

Do you still have your logs from the MBAM and SAS scans? If so please post the latest ones from each.

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RELEVANCY SCORE 52.4

I am currently unable to connect my desktop to the internet, and using the troubleshooter tells me that the issue is the deactivation of the Diagnostics Policy Service, but it is unable to fix it. I found this thread from several years ago, where OP's issues seem pretty much parallel to my own:

[SOLVED] Diagnostics policy service wont start

I tried every one of the possible remedies given in the linked thread, but none of them worked. To review:
I tried starting the Diagnostics Policy Service via the services.msc menu, but it returned an 'error 5' telling em I lacked permission.
I tried a system restore to an old update point, but it failed, and the error message told me it may be due to my antivirus. I uninstalled both Malwarebytes and Bitdefender and tried again, twice, once from safe mode, but it still failed both times with the same error message.
I tried uninstalling all my ethernet control software from the devices menu, then undoing it via the "check for hardware changes" command, but it had no effect, even after a restart.
I tried the method given in the microsoft forums, where I use the regedit tool to manually change the permissions of my account and allow it edit access to the DPS programs, but even after restarting and going back to make sure I still had the permissions, it had no effect.
Finally, I tried using the cmd menu and using these commands:
net localgroup Administrators /add networkservice
press enter then type:
net localgroup... Read more

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RELEVANCY SCORE 52.4

I had to do a system restore last night and haven't been able to connect to Internet since then. I've done all of the unplugging, swapping and rebooting that my Internet provider suggested. The HP rep said it's a provider issue. The wireless I have hooked up to it for my phone is working, just not able to connect on my desktop. I don't need/want wireless at this point so I just need my desktop to connect.

I've looked at other threads and I'm just not sure what to do.
I've run the ipconfig through cmd.exe and that is as far as my knowldge goes.

Help me please!

Thanks,
Amanda

A:Can't connect to Internet after system restore. Vista desktop.

Post the results of your ipconfig /all cmd here. Plus we need a little more info, make and model of your router and modem .

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RELEVANCY SCORE 52

About a week ago, our cable internet connection went out. Before I had a chance to reboot the modem & router, my 11 year old decided to completely reset the router to factory settings! Ugh! This caused several issues: my home network is now gone, only a unsecured factory network is available. When I try to plug my laptop into the router via ethernet cord (in order to login to router and setup secure network) my computer will not recognize the router and won't connect to internet. I tried troubleshooting with my cable provider and they say it's in my computer (IP address will not reset) and he recommended I replace my network card. However, today when I brought my laptop to work, it will instantly recognize the wifi at work. So is it really my network card that is causing issues? Please help, I'm desperate and not tech too tech savvy!

Details:
Linksys wireless router
Charter cable modem
Hp pavillion dv6 laptop with Windows Vista OS
 

A:Laptop won't connect to home wifi but will connect to work wifi

Did you figure this out?
 

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RELEVANCY SCORE 52

Hi,

I recently restored the whole system on my sister's HP because of a virus that I was unable to remove manually.
The system restore went fine until it reached the point where it was going to reinstall Windows. The computer just turned itself off and the software install was not complete. Nor am I able to reinstall it again. Therefore I have to hold down ctrl+alt+del, go to task manager, click on audit.exe and end the process to turn the computer on. But I can't do anything with it in safemode. The main problem is: I can't connect to the internet! It won't find my wireless network even though Network Discovery is on. What can I do about the internet? And is there any way to install Windows again without a CD?
Thanks in advance!
 

A:Unable to connect to the internet after system restore and Windows install

whats the model of the HP by tapping F10 or F11 as it boots you may get into the recovery manager

i confused is the software now installed on the PC ?

is this a restore going back to a previous date - or a re-install

when you re-install the software you may need to download drivers - lets see a device manager

------------------------------------------------------------------------
Device Manager
Post back the results in device manager
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager

network adaptors, click on the + > post back the devices listed there
are there any ! ? or X
post a screen shot of the device manager - network adapters

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
Full details are here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
------------------------------------------------------------------------
 

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RELEVANCY SCORE 52

I'm not sure what techinal mumbo jumbo info you need, but I do know that you at least need that I have windows XP Service pack 3

The system restore is simple. I start it up, it runs, I log back in, and then I get a message without any error codes that it could not be compleated, and that no changes were made. When checking what is affected (since, when attempting a system restore, I get a message that says "Changes made to drive(s) E: after this point cannot be reversed because the drive was either excluded from System Restore monitoring, or was turned off or removed"

In any of the lists I find, it seems system restore only affects C: anyways.

I have a feeling that if I turn the restore points off then on, therefore reseting them, or create custome restore points, it would be fine, but I also have a feeling that a good system restore would fix my other, more complex problem. And if I can do a system restore in the end and fix this, I need those old restore points.

(Also, I have attempted system restore from various points from both normal and safe mode, and at no point was there a change in what happened.)

When going through run to the event veiwer to check system restore errors, there was one for each attempt at a system restore, all with the Source: SRService, Event ID: 111, and the message in the description :

"A restoration to "Software Distribution Service 3.0" restore point failed. No changes made to system.
For more information, se... Read more

A:Can't connect to internet, DHCP Client won't start, and can't use system restore.

Unauthorized content removed.
 

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RELEVANCY SCORE 52

Hi

I believe my PC has a virus or some sort of malware on it.
I recently recieved a large amount of threats which i thought BitDefender had delt with but now i have the following problems.
- my computer fails to detect any wireless networks (i know they are there)
- I have tried to use system restore but i get a error msg after reboot which says 'Cannot restore. No changes have been made to your system'

I have used BitDefender, AVG and Spybot Search & Destroy to scan for viruses but they fail to find any problems

My PC is running Microsoft Windows xp home edition version 2002 with service pack 3.

*(this is the first time i've had to use one of these sites so bare with me)
 

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RELEVANCY SCORE 51.6

I have a Dell inspiron and it has Windows vista on it. This morning I had a virus, it was called antivirus soft. I had Norton protection but it had expired. Stupidly I updated the norton when i had the virus attack and dowloaded the updated version. I ran the norton but it said no virus detected. I then decided to do a system restore. I did it in 'safe mode' not knowing that I couldn't go back to the original settings. Now that it has restored there is no more virus. everything seems fine except I don't have internet activity getting to my computer. It works in the rest of the house but not my computer. Before I did this the internet worked smoothly, no problems. Comcast is my internet provider. Also, the norton program, well, windows doesn't see it anymore, it doesn't exist on the computer except in the uninstall folder. when I try to uninstall it it says it can't find the path. I tried to restore to another date and it's the same thing. What do I have to set so my computer sees the internet again?
thanks in advance!
-Eric
 

A:antivirus soft virus, did a system restore fixed but now can't connect to internet?

Try uninstalling Norton with the Norton Removal Tool. Traces of it are most likely blocking your Internet access.
 

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RELEVANCY SCORE 50.8

Hello,

Recently, I found myself unable to connect to the internet on my home computer (I'm posting from my laptop). When I try to "troubleshoot problems" from the system tray, I am told "The Diagnostics Policy Service is not running." I am given the option to "Try these repairs as an administrator". However, no changes are made when I do.

The service is set to automatic. If I try to start it in MMC, I am given the error:

"Windows could not start the Diagnostic Policy Service service on Local Computer

Error 5: Access is denied"

In addition to this, Windows Action Center began displaying an alert that the Windows Firewall is off. If I try to start it, I am given the error "Action Center can't turn on Windows Firewall." If I try the option "Turn on Windows Firewall manually", and click "Use recommended settings", I am given the error:

"Windows Firewall can't change some of your settings.
Error code 0x8007042c"

At this point, I suspected a virus might be possible, so I ran Avast! (Free). The results said windows\syswow\64\wdi\perftrack\AltTab.ptxml was posibly corrupt, but found no viruses.

I tried to run system restore, but I was given the error:

"The disk Local Disk (C:) has errors.

Windows has detected file system corruption on Local Disk (C:). You must check the disk for errors before it can be restored."

I scheduled a chkdsk scan for n... Read more

A:Numerous errors: cannot start windows firewall/ system restore/ connect to internet

Hi jojestic,My name is dyjodapa and I will try to help you. Download MalwareBytes. Save it to a flash drive if you need to. Make sure it is updated run a Quick Scan. Then after that is completed please post your log back here.

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RELEVANCY SCORE 50.8

I've picked up something on my PC that is proving ridiculously hard to get rid of, and I'd really appreciate any help you guys can give.

I was surfing the web and had googled a few things, and some of the links I clicked on were taking me to strange search sites. I thought nothing of it at the time, since some of the google links were working, but now that I've read a few comments from people suffering a similar problem, I realize that was probably another symptom of this problem. At any rate, I restarted my computer, and that's when it all went bad.

I'm getting an error message on startup titled "svchost" which reads 'The instruction at "0x75606eb5" referenced memory at "0x00000008". The memory could not be "read". Click on OK to terminate the program.' I cannot connect to the internet. I can see wireless networks, but when I try to connect it tells me that it can't renew my IP address.

I've run Spy-Bot, Symantec, Ad-Aware, Malewarebytes and SuperAntiSpyware, but the problem persists. I wasn't able to run any of the anti-spyware software until I changed the name of the exe file. I've tried to do a system restore, but it wouldn't work. I was able to open system restore and select the day to restore, but when I hit "next" to start the restore, it did nothing.

I've tried pretty much everything I can think of, and nothing appears to work. Symantec and Walewarebytes found a... Read more

A:A myriad of problems: svchost error, unable to connect to internet, cannot system restore

Please download and scan with Dr.Web CureIt.Follow the instructions here for performing a scan in "safe mode".If you cannot boot into safe mode, then perform your scan in normal mode.-- Post the log in your next reply.Please post the results of your MBAM scan for review.To retrieve the MBAM scan log information, launch MBAB.Click the Logs Tab at the top.The log will be named by the date of scan in the following format:
mbam-log-2009-01-12(13-35-16).txt your dates will be different from this example
-- If you have previously used MBAM, there may be several logs showing in the list.Click on the log name to highlight it.Go to the bottom and click on Open.The log should automatically open in notepad as a text file.Go to Edit and choose Select all.Go back to Edit and choose Copy or right-click on the highlighted text and choose copy from there.Come back to this thread, click Add Reply, then right-click and choose Paste.Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.Exit MBAM when done.

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RELEVANCY SCORE 50

Hi! Totally new to forums and BP! I will try and throw this out to you and see if i can resolve it with your help before i swallow my pride and surrender! I have a fujitsu-siemens laptop, amilo M1451G with win Xp home edition swedish version 5.1.2600 service pack 3 build 2600.I had norman av for 3 years without any problems. Last week had to change av and in spite of disconnecting the internet, i connected it too early and messed up my protection. I was wide open for just enough time for something to infect me. Any search from google, yahoo or aol for major well known sites get redirected to spam sites, auto insurance, comedy or the likes. v1. adwarefeed.com, info-feed.com play some role. When it cannot find a site to redirect, it goes to fastbrowsersearch which i have no idea how that got in. and the same thing happens then too. If i google the search word, it redirects me. if i simply type in the website directly in the menu, i can access the website. so googling nod32 will be redirected, inserting eset.com in the browser will take me there. I have tried restore the computer to a previous point... there is no answer on the last |next\ to do so. Simply no reaction. I have installed spyware doctor and registry mechanic, but updates are blocked by the dns server... no connection to server in spite of being connected. nod 32 is installed and has updated to the latest definitions but hasnt warned of anything. tune up installed and run and all okay. Ad aware inst... Read more

A:redirect virus.. system restore incapacitated.. mbam not responding.. updates not possible to connect to server.../ Moved

I am moving this topic from the XP forum to the Am I Infected forum where these issues can be addressed.

Orange Blossom

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RELEVANCY SCORE 48.4

Can someone provide some detail about the differences in
content between Win7 system repair disc, system restore point and system image?
And perhaps I should add Dell ISO recovery image to the list.  I don't know (yet) if that is different from the Win7 system image option, or if the latter invokes the Dell ISO recovery image program instead.  If it matters, I have a Dell Precision
5510 laptop.
At the very least, is each option a superset of the other, perhaps in the order that I specify above?
Ideally, what are the folder names that each contains, if indeed their content can be described by complete folders?
I am trying to determine which of those options I need to create in order to have
complete recovery capability.
I have read the following support.microsoft.com articles:
https://support.microsoft.com/en-us/help/17423/windows-7-create-system-repair-disc
https://support.microsoft.com/en-us/help/17101/windows-7-system-recovery-options
Those descriptions are indequate for my purposes, in part because of differences in terminology.
For example, the System Recovery Disc option "can help you repair Windows", whereas the System Restore (Point) option "restores your computer's
system files".
In that context, are "Windows" and "system files" synonyms content-wise; or is one a superset of the other; or do they have some non-overlapping content?
I suspect that the System Recovery Disc contains only "Windows"... Read more

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RELEVANCY SCORE 47.6

I have a desktop that is able to have wifi it's a adapter dell 1450 UBS Wireless 802.11a/b/g it works so does the router which is a Cisco Linsky E 1000 it shows um that it works I'm getting packet but I just can't seem to connect I don't understand it says that I am connected but I cannot get on the internet what am I doing wrong please help my desktop is compaq hp with wireless capability help!
 

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RELEVANCY SCORE 47.6

Hello fellas i need to connect my dumb Xbox 360 to live for it does not play any movies!! and asks to connect to live that i am unable to do.
OKey here is the plit-> i have a usb modem that i connect into my laptop wihch has wifi n all that now i create an adhoc n/w first on lapi--the xbox detects and connects but still test connection fails(the xbox is unable to connect to the adhoc n/w)
second i tried creating a adhoc n/w on my xbox-->lapi connects to that n/w but still the test conncetion fails on the xbox

I have checked "Allow users to use this n/w" for my USB modem connection which i use to connect to the internet In Properties-->Sharing
But here it asks to select the n/w connection out of 3 options Wireless conn,Wireless conn2,Local Area Conn.
Sometimes it shows only Wileless Conn and LAN
i tried every possible combination of all these settings but nothing is working.
The internet on my laptop works fine.
I am using Win 7 Home Premium.
I just need to connect my Xbox to my laptop wirelessely and use the internet connection my laptop is using.

i tried some manual settings of ip.subnet n dns server on my xbox n lapi, in this case the xbox connects to the network (while connection test) but does not connects to laptop.
HELP guys
 

A:Solved: wifi laptop+wifi xbox360+USB modem--->not able to connect to live!!!

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RELEVANCY SCORE 47.6

HI, I am having G400s Touch laptop which is out of warranty. It has Qualcomm Atheros AR9485WB Wireless Netowork Adapter (Wifi Card) installed but now a days I am getting problem in connecting to Wifi. Router doesnt has any issue as mobile and other laptop is able to connect to same wifi without any issue.   Sometime G400s Touch laptop connects to wifi and then dropped and then didnt connect again for hours. So I decided to change the Network Adapter I want to change to new Wifi card which is Dual Band. Please let me know which all Dual Band Wifi Cards / Network Adapter supported by G400s Touch. Is there any link on web where i can see the compatibility. I dont want to end up in the situation where I will buy dual band netowrk adapter but then it wont support my laptop. Please help!!! Thanks...

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RELEVANCY SCORE 47.6

Hi All,

I am new to this forum..few day agai got to know that I can make my Windows 7 Laptop a HotSpot via Virtual WiFi...so I tried to make my laptop hotspot and the same can be detected from my iPhone also...i can connect connect iPhone to my laptop...but i cant access any internet..
i have also tried putting off my firewall but with no use....
can somebody help me out with the same?
 

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RELEVANCY SCORE 47.6

I have an HP Pavilion g6. This laptop used to run fine with no issues. Now no matter what I do I cannot get the computer to connect to any wireless networks. I can still connect via direct LAN eithernet cable. There is only a LAN Network symbol where the Wifi symbol used to be. The wireless key's light remains solid orange and does not change. No message appears when it is pressed. The divice manager only lists the Realtek PCIe FE Family Controller and does not list any Ralink driver as it should. I have tried everything. Reseting does nothing.  I am running Windows 7 Home Premium.

A:Laptop wont connect to wifi. Wifi key light is always orange...

   Check if you have Wireless adapter under network adapters in Device Manager.





Thanks & Regards,Emmanual Nebu

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RELEVANCY SCORE 46.8

HiHad this laptop for a few weeks now and never had trouble connecting to wifi at home. But today I am unable to connect to wifi and I did a troubleshoot and it says that the problem is - 'WiFi doesn't have a valid IP configuration'I know the problem is my laptop and not the wifi as it is working fine on my iPad.Can someone help please?Thanks,Dee

A:Can't connect to wifi - 'wifi doesn't have a valid IP config...

Hi there @Dee85 Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that you are having troubles with connecting to your home network; I am happy to help. Have you tried connecting to a different network with this notebook?Does the wifi (available connections) show up on your notebook at all?Have you tried resetting your wireless router? The error you are getting sounds like the router is not passing on a local IP address to your notebook. The problem could be on either side of that. Try working through these.Troubleshooting wireless network and Internet (Windows 8)Also, you can look at the power management for your wireless adapter:Disable the Power Off option for the adapter:1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)2. Expand the Network adapters.3. Right click on the Ethernet/Wireless Adapter and click Properties.4. Click the Power Management tab.5. Remove the check mark beside Allow the computer to turn off this device to save power.6. Click OK.7. Test. Forget the network: (Windows 8)1. Press Windows Key + C2. Click Settings.3. Click Change PC settings.4. Click Network on the left.5. Click Manage known networks.6. Click the network name.7. Click Forget.Reset the TCP/IP settings on your PC:1. Go to your start screen/menu and type CMD.2. Right click on the command prompt icon and chose Run as administrator.3. In the wi... Read more

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RELEVANCY SCORE 46.8

I have a HP Notebook 15. I restarted my laptop this morning and when it came back on, all options for connecting to the internet via WiFi were gone. I am able to connect to the internet via ethernet cable, and everything works this way.There are no options whatsoever to connect to WiFi or reset the connection or anything, however the WiFi itself is working because other devices in the house are connected to it. I followed a HP technical support online page, which provided step-by-step instructions of various ways to reconnect to WiFi but nothing worked. I tried restarting the computer, updating the driver software, making sure it wasn't in airplane mode, and troubleshooting. Nothing worked. What should I try next?

A:Unable to find Wifi adapter - Cannot connect to WiFi

Hi @jgkelly2, Welcome to HP Forums! I understand that wireless connection stopped working on your laptop. I want to help. Please run the Component test - Wireless Module to verify if the wireless network adapter is functioning well.HP Notebook PCs - Testing for Hardware Failures (Windows 10, 8) If the test failed, the wireless adapter needs to be replaced. Let me know if you need further assistance. If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me a Kudos.  Regards, 

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RELEVANCY SCORE 46.8

Okay, so my desktop is connected to the network by wifi to the wireless N (plus B and G) router. It connects to the internet fine and dandy. My iPhone can connect to the router, but drops the wifi signal most of the time. It doesn't seem to want to hold the connection because of either distance or interference from the wall or whatever.

What I want is to connect the iPhone's wifi to the computer for a stronger connection. But I don't want to move the router because it's centrally located and my office is kinda further away from it.

Equipment:
1 computer
1 802.11n wireless USB adapter connected to computer
1 802.11g wireless PCI adapter connected to computer
1 802.11n router connected to internet
1 iPhone with 802.11b/g connectivity
Is it possible to do this? I know what people have done it with one wired connection and a wireless connection from the computer. But can it be done with TWO wireless adapters connected to the computer?

Thanks in advance for any replies....

PS...I know it'd be easier to just use the computer to browse the internet since I'd be in the office anyway...but I work as a 3D modeler and alot of times I'm testing renders for scenes and such and can't stop the render without losing the progress. If I browse while it's rendering, it's possible I can crash the computer because of the heavy resources the 3D engine is already using.
 

A:Possible to connect iPhone's wifi to computer that is connected by wifi to the net?

Doesn't hurt (except maybe your time) to try. Get an ad-hoc wireless network working between computer and iPhone (using dynamic addressing). Then in Network Connections bridge the two wireless connections.

If it doesn't work, show the following for the computer before you bridge and when you have the bridge.

Start, Run, CMD, OK to open a command prompt:
(For Vista type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 

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RELEVANCY SCORE 46.8

I am ready to give up on HP AND Windows 7.  My laptop worked fine until a week ago - did all - reset router, plugged HP 15 laptop into router....wireless has stopped working - low signal sometimes if I spend hours removing and reinstalling, etc.
 
Reinstalled network adapter - have Kaspersky 2017 - tried turning it off.  Using Windows Firewall - tried turning off.
 
Keeps saying network adapter has invalid IP config.  Laptop of my husband next to mine is working fine!  Same settings.
 
Have done EVERYTHING.....running HP Network Diagnostics....same errors - problem w/wireless adapter or access point and "wireless connection doesn't have a valid IP configuration.
 
Previously I used to see my neighbors wifi network names in the bar at the bottom where the wireless strength shows.  Now only see my computer/homegroup (which I also deleted and reset umpteen times)....is this a clue?
 
Thank you.

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RELEVANCY SCORE 46.8

Hi there,

I have a new problem that has just cropped up today. I am no longer able to connect to public wifi or my phone's wireless hotspot. My laptop either will not connect or connect with limited access. It has connected without issue in the past and as soon as I returned home it connected to my wifi here.

What I did notice is I am connected to an unidentified network with no internet access in addition to my home wireless network:
Specs:
Acer Aspire S7 392
Windows 8.1 64 bit
Intel Dual Band Wireless 7260 (driver updated)
Disabled my firewall and antivirus

I just connected to my phone's hotspot again and here is what I am coming up with:
Attachment 57082

And when I run ipconfig/renew
Attachment 57083

Any ideas what could be causing this?

A:Can only connect to home wifi - no public/hotspot wifi

What Internet Security software are you using? Are you using any third party software to manage network connections?

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RELEVANCY SCORE 46.8

my HP 15 116 laptop wifi cannot connect to wifi router modem AND it keeep on saying "cant connect to this network" whereas it  can work perfectly fine on smartphone wifi hotspot . please fix it ......... DONT MAKE ME REGRET ON BUYING HP LAPTOP ....

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RELEVANCY SCORE 46.8

Wifi doesn't connect when i move away from wifi router. I have a wifi router installed in my drawing room where i get good browsing speed on phones and laptops. But the problem starts when i take my laptop from drawing room to my bedroom which is not more than 5 mtrs from router. Wifi signal drops to zero on laptop whereas it remains decent on phones. Earlier my laptop used to connect in bedroom as well..This is happening lately. Is there any solution?

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