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USB 3.0 Ports Not Working - Y580

Q: USB 3.0 Ports Not Working - Y580

Y580, Win10 I just purchased a used Y580 cheap because it has non-functional USB 3.0 ports. The USB 2.0 port works fine.When I plug in a USB cable, it doesn't register anything, as if there's no power to the ports. Which leads me to believe it's not a driver issue...but I could be wrong about that. My thought was that the controller on the motherboard might be bad, but I don't know much about laptops, honestly. I'm more of a desktop guy when it comes to hardware. I'm not even sure if the USB controller is onboard or a separate board in the laptop. Any ideas on how to fix this, or am I just out of luck? Thanks. - Brian

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Preferred Solution: USB 3.0 Ports Not Working - Y580

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


My front left USB 3.0 ports stopped working a few days ago.  They can still provide power via a USB to Micro USB adapter cable, but will not recognise or power my mouse or headset. My device manager indicates that my Intel(r) USB 3.0 Extensible host controller cannot start (code 10).  I've tried reinstalling this driver, but that didn't sovle the problem. My rear right USB 2.0 port functions regularly.  My front right USB 3.0 port does not work because it has been physically damaged. I'd really like to have at least 2 functional USB ports to work with.  Can anyone help me figure out what's wrong with my left ports, or how I could replace the right front port?  Thanks.

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Vista Ultimate 64-bit, ASUS Rampage Formula motherboard, USB mouse and keyboard connected in back ports.

Two things happened: Avira antivirus warned me of some threats which I either ignored or deleted. Windows Update had some updates ready (although I'm not sure if it updated).

I turned off my PC for a couple of hours, turned it back on and realized that my USB keyboard was not working on the password screen.

I eventually unplugged it from the back and plugged it into the front, where it worked. However, my USB mouse did not work when plugged into the second front port, nor did it work when plugged into the front port in which the keyboard worked.

I accessed System Restore using my keyboard and restored to one day previously. When it finished, both keyboard and mouse worked, although I got a pop-up message alerting me that the "drivers for your device could not be installed." When I clicked "OK," the mouse stopped working again.

I have checked BIOS and both mouse and keyboard are recognized, so it does not appear to be a hardware issue.

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I've checked bios settings, turned on. I've installed and reinstalled the driver from 2 sources. I've enabled and disabled the adapter. I've restarted my laptop. This happened after I tried installing Windows 8.1 pro 64 bit. All other drivers are installed (Intel,Nvidia etc.)Ethernet works, but the WIfI button is greyed out.

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I've checked bios settings, turned on. I've installed and reinstalled the driver from 2 sources. I've enabled and disabled the adapter. I've restarted my laptop. This happened after I tried installing Windows 8.1 pro 64 bit. All other drivers are installed (Intel,Nvidia etc.)Ethernet works, but the WIfI button is greyed out.

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8GB, Hynix HMT41GS6BFR8A is not working on Lenovo y580, BIOS: 5DCN40WW (V2.07)HEX data of RAM SPD from anather computer with RWeverything: 000 92 13 0B 03 04 21 02 09 03 52 01 08 0A 00 FE 00
010 69 78 69 30 69 11 18 81 20 08 3C 3C 00 F0 83 01
020 00 00 00 00 00 00 00 00 00 88 00 00 00 00 00 00
030 00 00 00 00 00 00 00 00 00 00 00 00 0F 11 65 00
040 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
050 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
060 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
070 00 00 00 00 00 80 AD 01 14 30 1E 41 71 08 77 80
080 48 4D 54 34 31 47 53 36 42 46 52 38 41 2D 50 42
090 20 20 4E 30 80 AD 00 54 44 34 37 4E 36 31 33 34
0A0 4E 30 33 00 01 11 11 00 00 00 00 22 00 00 43 C0
0B0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00   This RAM works on another computer (asus) and does not work on Lenovo, why? BIOS problem or what?Examples:(Old memory, any slot)  - works normally.(Hynix only) - dont work, black screen.(Hynix slot0) and (Old memory slot1)  - dont work, black screen.(Hynix slot1) and (Old memory slot0)  - dont work, black screen.But Lenovo react for 5sec hold on power button, wich means system works.Is there any solution or BIOS update to fix this problem?Y580 is not too old to unsupport ... Read more

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Hi Everyone! My display backlights stopped working. I'm still able to see what is on the screen when i put my cellphone flashlight on the screen but it's really hard to see anything. From what I read online it might be just a fuse or the display itself. I was not able to locate the fuse on the motherboard, if someone can help me find the fuse would be great. At first I was thinking of ordering the display but some people changed the display and the problem was still there. Any advise would be appresiated.P.S. The laptop is already completly dissasembled  Thanks.

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Laptop updated to Windows 10 then my friend downgraded back to Windows 7 and now the keyboard, mouse, and USB drives don't work and there's no backup image. HELP!!!

A:Lenovo y580 keyboard and track pad not working

Model # of laptop? Did you use the revert back to Windows 7 feature or clean install over Windows 10?
*edit* Sorry, saw you put the model # in the title.

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Hi,I upgraded my Ideapad Y580 to windows 8 and now I can't get the function key combination to turn on my wireless hardware.

Yash Manivannan

Go to Solution.

A:Function Keys not working on Ideapad Y580 after up...

Please install lenovo energy management of windows 7 and then press fn+f5. The one of windows 8 does not work properly.http://download.lenovo.com/consumer/mobiles/cagt24ww.exe

Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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Greetings! I'm currently working on reinstalling win on my cousin's y580 with following specs:Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz8GB RAMGEFORCE GTX 660M Everything went smoothly until the part where I want to install USB 3.0 drivers (responsible for 2x3.0 USB and 2.0 USB port). I tried everything from installing win7 drivers, uninstalling and reinstalling them with Windows Update to forcing INTEL drivers intalation. So far no luck. Browsing the forum I happened to find the topic: https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/USB-3-0-Ports-Not-Working-Y580/m-p/3457050#M149... , where the guy assumes that motherboard is broken cause he bought it with "broken USB ports". That is not the case, ports were working just fine on win8 until the moment win10 was introduced. In the device manager the driver shows the error 10. I also came for advice to my friend using the same notebook with better specs(i7) and they are working fine for him. So my question finally is: have anyone solved this problem for the given spec already and/or is it the case of the 64bit system(not fully supported with those specs)? I am frankly out of ideas rn. Cheers, Hubert  

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This is a brand new custom built PC for web browsing for a motel lobby.

Win7 Home Premium
AMD A4-3300 Llano
MSI A55M-P33 FM1
Rosewill FBM-02 MicroATX Mini Tower

Running latest BIOS and latest drivers downloaded directly from manufacturer's website.

I tried switching between all 3 internal headers and none of them would detect the flash drive.

If I plug the drive in the rear ports it detects right away leading me to suspect the case's ports might be defective but I don't have another USB 2.0 card lying around to confirm.

Based on this info does it seem likely that the front ports themselves are faulty?

A:Front USB ports not working, but rear USB ports work…

You might check to see if the case end of the USB cables are properly plugged into the front panel holding the headers. Some board need more than one brand of USB drivers, Renesas, NEC, etc.

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So I'm sure this isnt' where this goes honestly but putting it out there just to try to help anybody else who struggled with this as long as I did... I ended up getting my two USB ports on the left side (turned out to be my 3.0 ports) to work again when they wouldn't recognize anything. I could use the 2 USB on the right 2.0 ports, but the transfer rate was terrible.  My response on another question where someone had a similar issue... good luck!  "Hi  Not sure if this will help you but I had the same problem, the two left ports were not working on my Dv7. This whole time I thought the right USB were my 3.0 ports so I figured it'd be okay but it's been over a year since I originally had this issue and was doing a bunch of system maintenance so figured I'd look through it again. Anyway, I went to Device Manager through the Computer Management tool. I know you can go straight to device manager, but just giving it to you exactly how I did it. You can just search computer management from Start.  So I selected Device Manager from the menu on the left side and it looked like regular device manager. Went down to Universal Serial bus Controllers... at this point I looked at the action menu on the right and selected more actions, view, and clicked Show Hidden Devices. After that i went through my USB Controllers one by one as I had done many times before and checked them out, tried updating drivers, etc... I noticed underneath the USB Controller... Read more

A:How I fixed my USB ports not working issue. Two ports on lef...

Hi @klark1kent , Thank you for visiting the HP Support Forums and Welcome and thanks for the important information. Have a good week. Thanks.

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Hey guys, brand new kid here. Fairly computer literate but not a whiz by any means. I had to do a Windows XP System Recovery on my HP desktop PC a few weeks ago and since then my USB 2.0 ports haven't been themselves.

Before when I used my Kingston 4gb SDHC card in my front USB 2.0 ports (as they're labeled) it worked at full speed with no problems. After the System Recovery, when I plug in the card it gives me a message saying "This device could perform faster if it were plugged into a High Speed USB 2.0 Port." The problem is, my Device Manager lists a high speed port and hub on my computer, but I get the same message on all the ports on my computer. I tried updating the drivers and uninstalling and reinstalling them but to no avail.

Is there any way to fix this?

A:USB 2.0 Ports working as regular USB ports

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All USB ports on my Dell Inspiron 530 stopped working and therefore no keyboard or mouse control available to work on recovery.  Is there any way to work around this problem? Although the computer was updated to Windows 7 Pro some time ago, I do still have both the Win 7 discs and the OEM discs that came with the computer. Any suggestions?  

A:USB Ports not working and no PS2 ports available

Get a live linux boot CD or DVD and see if the ports work outside the os.
Or Disconnect the hard drive and see if you can F2 into bios.

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Today i just bought some ear phones, with a connected mouth piece. Problem is that my two front ports are dodgy for the microphone and headphones. So if i put the jacks from my headset into the back, i have to take out my speaker input.. Is there any way i can have the speakers in, and the headset and revert back to each without going at the back and changing them? Any help appreciated

A:Headset not working, front ports not working

First, its possible inside your computer case, there is just a loose cable that is causing the problem with the front jacks on your computer. Check inside, right behind where the earphone jack is for a cord running to somewhere on your motherboard or Sound card.

If that dosn't work,
Do you have a CD/DVD player with a earphone jack and have you tried that?
Assuming its the port that is bad itself and not just loose, you could check in at radio shack, bestbuy, or newegg.com for a cord that splits the output. If you get lucky you might find one with a chanel select that will allow you to swap which recieves the output.
The other option, from radio shack I got a Bluetooth USB adapter for $20 and a good pair of BT earphones, again purchased online for cheap (I recommend samsung BT500 earphones).

Another alternative, my speakers have a earphone jack in them as well (the computer speakers, as well as the reciever I currently have my sound card plugged into).

If you have a quality home theater set up, for $80 on new egg you can pick up a good soundcard with optical, Coax, and AV out which you plug into your home entertainment center that again will allow you to use headphones.
Good Luck

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my usb ports are not working in windows 10

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Drivers were up to date, so I had the motherboard replaced. They worked for about a day, and now do not again. The computer is a fairly new Dell Latitude D620.

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Greeting to you.
about two weeks ago.
When I plug in anything into my USB front or back the black icon with three arrows pointing to the right comes up on the task bar. I click on that and abox comes up showing USB root hub{6 ports} and showing a list of them all 'unused' exect one that states 'unknown device' AT top states "one of the USB devices attached to this computer has malfunctioned and windows does not recognise it"
this happens whatever I plug into the USB, flashdisks, external harddrives, scanner, external DVD player, etc.
Except for one , the Brother HL-2040 laser printer, that works fine.
I am running WinXP pro with service pack three
AMD athlon 3800.
Asus A8N.VM motherboard
2 gig ram.

Have tried using the Motherboard masterdisc to reinstall the USB 2.0 drivers but comes up with this message. "Please using Windows XP SP1 (Service Pack 1) or later versions, you DO NOT need to
install this driver, because they already contain software support for USB 2.0."

Also on the taskbar has appeared the icon a small grey box with green arrow above sloping down to the left. this used to only appear after I inserted a external USB device. hovering over it It states " safely remove Hardware".
when double clicking it the details that come up show it is referring to
Generic volume - [C:]
Generic volume - [E:]
I presume this is referring to my sata harddrive which I have partitioned into 2.

I am considering formatting the C: drive and... Read more

A:All USB ports not working.

With a device plugged into the USB port, go to Start/Run and type devmgmt.msc and press enter. In the Device Manager are there any devices with Yellow flags? Or under Universal Serial Bus Controllers is there an Unknown Device? If so, right click it and Uninstall it. Unplug the USB cable from the computer end.
What is the make and model # of your computer/motherboard? Go to the manufacturers support/download drivers site. type in your make and model# and download the Chipset Driver for your model.
Go to Start/Run and typed SFC /scannow and press enter. Put the XP CD in and it will replace any missing files from the CD.
When that is done plug in your USB device into the Back USB port of the computer. You should get the new hardware wizard.

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My USB ports (front & rear) have stopped working. I cannot get any power to my monitor, keyboard or mouse. Please help!

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Hello! I have a bit of a problem. I have an Acer Aspire 5733Z-4633 and upon receiving it, I reinstalled Windows 7 to get rid of all the bloatware and useless things that were taking up space on the hard drive. Upon doing this, two out of three of my USB ports stopped working for some reason. When I look at Device Manager, it says everything is up to date:
I didn't really care about this, considering I had the one that did work. By a stroke of horrible luck though, that USB stopped working too (completely a hardware problem though, no software involved with that breaking. I plugged something in and it literally ripped something out of the USB after I took the plug out). Now, I have these two USB ports that really should work, but they don't. I am almost certain that they worked fine before I reinstalled windows, so that rules out a problem with the hardware. But everything that I've read suggests that its a hardware problem, so I'm a bit confused with what could be going on.

A:Two USB ports not working

Almost a coincidence that my previous laptop was an Aspire 5735Z. Unfortunately I never encountered this issue when I did a clean install of Windows 7.
My first thoughts are wondering if you have installed all the drivers for your laptop? Windows Update does not always find up to date drivers concerning your model of laptop.
For the drivers, click here and enter your model.
The most important drivers are the ones in the category AHCI, AMT and Chipset.
Install the drivers, restart your PC and tells us what happens.

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So, I shut down my computer last night, it's a Toshiba Satellite a215-s5837, got up, went to work, came back, turned my computer on.. or at least tried. Apparently the damn thing had not shut off after closing the lid, and since It was not plugged into the wall the battery died. When I plugged it back in and it charged for a bit I turned it on, and suddenly the two remaining USB ports are not working. Two of them were not working prior to this new issue.

So, I disabled and re-enabled legacy usb support in BIOS, updated BIOS, Disabled and reenabled all the usb hubs all items inside the device manager under the Universal Serial Bus section. Uninstalled and reinstalled all the drivers, checked system services to make sure that nothing was wrong in there, restarted the system, tried other usb items such as a flash card and webcam, none of them work.

However, all the items light up, as they are indeed receiving power from the usb ports that were working prior.

I've run a system restore back to several days before the issue. I've run a virus scan, and that's not the problem, as I have no viruses. (Used AVG and a quickly downloaded, used, and then uninstalled version of mcAffee, just to make sure it wasn't a virus avg virus definitions may have missed.) I'm currently attempting to locate the 6.0.6001.18000 usb drivers for download and re-install to see if they are simply corrupted, but so far having no luck.

I called toshiba, and they said 'take it into the authorized... Read more

A:USB ports not working

Hi. .

USB is Plug-N-Play meaning that Vista will find the drivers for you automatically, unless you have installed software for that specific USB device.

Perform a system Restore using a restore point prior to the loss of the USB.

Then check these areas:

? The Device Manager
START | type dev man into the Start Search box | right-click on Deice Manager that appears up top | select Run as Administrator | look for any red/yellow flags - pay specific attention to the USB area.

? Problem Reports and Solutions -
START | type wercon.exe into the Start Search box | right-click on wercon.exe that appears up top | select Run as Administrator | view "See Problems to Check".

? The Event Viewer -
START | type eventvwr into the Start Search box | right-click on eventvwr.exe that appears up top | select Run as Administrator | view the various logs starting with the Administrative logs.

? Reliability and Performance Moniter -
START | type perfmon into the Start Search box | right-click on perfmon that appears up top | select Run as Administrator | view both the Performance Moniter and the Reliability Moniter.

Regards. . .



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Both the USB ports on my Aspire ES11 don't seem to be working, I have done a full factory reset but still nothing, any ideas?

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I have a IBM thinkpad t41 series with Windows XP. It also has an detachable docking station. There are two USB ports on the laptop and one USB port on the docking station. One day they were working and now all three are not being recognized. When something such as a plug and play is attached the device states that it is working correctly, but the laptop does not show that the device is connected. I have tried deleting and reinstalling service pack 1 & 2, reinstalling windows xp, going to Lennox and making sure all drivers were updated as well as double check the BIOS. I do notice when clicking the ADD HARDWARE under CONTROL PANEL I do get a message stating that my computer is already installing another hardware and is unable to add another until the present download is complete. However, I have no clue what other hardware is installing and have gone under CONTROL ALT DELETE to see if there is anything running that I am not aware of. What am I missing?

A:USB ports not working

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I have a Dell Inspiron 9100 laptop, great laptop, but my USB ports stopped working. I've checked in device manager, and they still show to be "working properly" and i've checked in the BIOS and they appear and are enabled. When I plug anything in the USB ports, nothing happens. I'm all out of ideas. Any advice or tips??


A:USB ports not working

Go into device manager and uninstall USB. Restart the computer and hopefully they will work. Also if you don't have XP Service Pack 2 that will help also.

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Someone PLEASE help.  My USB ports have stopped working randomly.  Not too long ago i factory reset my computer and maybe this has triggered it?  IM not sure but i need my usb ports working asap.


You might try reinstalling the Intel chipset drivers from the hp.com site.

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After a system crash, a re-install of Windows XP Home, and an online upgrade of all patches and SP2, everything seems fine exceppt that none of the devices using usb ports (printer, scanner, battery backup) works. What do I do to turn on the USB ports? Thanks for your help.

A:no USB ports working

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I recently installed Windows 7 64 Bit on my HP 240 G4 Notebook. However, the USB 2.0 ports on my laptop seem to be not functioning. I have installed all the controller drivers listed on the HP Support page. It contains only USB 3.0 eXtensible Host Controller driver. What is the problem and how do i resolve it?

A:USB 2.0 Ports Not Working

Update chipset driver from HP website and check the occurance of the issue.  Have a great day !  I work on behalf of HPPlease click ?Accept as Solution ? on the post that solves your issue to help others find the solution.Click the Thumbs Up to say ?Thanks? for helping!

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So.... Windows 10 decided it was going to install itself on my computer today! Well I declined the terms and conditions to stop the download and it said it was going to revert me back to windows 7. After it rebooted my computer, my USB ports - all 6 of them are not working!! No keyboard, No mouse, No nothing!!
Anything I can do from home or do I need to take it in? Also will I loose all my stuff?? Please help! I'm so mad right now

A:USB Ports not working

so the PC has now reverted back to windows 7
and the only issue is the USB ports - is that correct

Device Manager

Please Post back the results in device manager as requested below

If the PC is currently unable to connect to the internet
You will now need to take a screen shot and copy that back to the working PC.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the screen shot and attach the screen shot in a reply on the forum here.
If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply​
how to access device manager for different windows versions

Hold the Windows key and press Pause key.
Device Manager screen should now open.
You may see Device Manager on the left hand menu - Left click on Device Manager

On a laptop you may need to use Hold the Windows key and press FN key + the pause key

If the above does not work then

For Windows 7 or Vista

Click on the Start Orb > In the Start Search box type > device manager and then press enter
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
start > control panel> System and Security> Device Manager
​For Windows ... Read more

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Ok, so I was plugging in my headphones into the headphone jack and accidentally put it in the USB port. I use a USB mouse and it stopped working after that. I tried three different USB mice(Plural of mouse?) as well as a cooling fan. None of which worked in any of the three USB ports I have. 
I went to the Device Manager and updated the driver software on everything under "Universal Serial Bus controllers" and rebooted my computer.
My machine is a HP Pavilion 17 Notebook laptop. 
Touchpad still works. 
Apologies for incorrect wording or if I posted this in the wrong sub. 
Any help would be greatly appreciated.

A:USB ports not working

Nobody is able to help? I've done some googling, but to no avail. 

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I'm having a very weird problem with my computer. I think it's driver related, but i don't know.

The problem is that my usb ports aren't working for some devices. I have 4-5 free usb ports that just don't work. And they apparently died one by one, don't know what.

So basically, i put my mouse in port 1 and in the day after, port 1 stopped working. Changed it to port 2, same thing, the next morning swapped to port 3.

What's weird is that it applies only to the mouse and my playstation controller charger, if i connect a pendrive there it works, and my tiamat headset connects just fine (i'm not sure if the USB is just for power).

I have tried updating the intel inf thingy, and searched for a renesas usb controller driver, but i couldn't find it for windows 10 and found on several websites that it already comes included with windows 10. So what do i do? Right now i'm running sfc /scannow to see if it works, but i'm just not sure anymore.

Do i re-install rapid storage from intel? The usb 3.0 as well as the 2.0 don't work. It's not specific.

I have also tried disabling the power settings that controls usb suspend, but that also did not work. Any ideas?

edit: oh, and here's what i see on device manager

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I recently downgraded my HP 15-r209ni Notebook from Windows 8 to Windows 7. Only Windows 8 drivers are listed under the support page, but they all seemed to install and work just fine. The only problem is that my USB  ports don't work after Windows loads up. There aren't any drivers under the support page and Windows Update can't find them, nor can several driver update programs - It's just listed as an unknown Universal Serial Bus (USB) Controller under the Device Manager.  Any idea where I might be able to get those drivers?

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I have searched for this problem and have found some information and have taken some recommended steps to fix the problem with no success.

I fried my CPU and after installing a new one none of the ports on the back of my box work. The USB ports do not work nor do the PS2 ports and it also appears that none of the expansion slots on the mobo work either. Fortunately the USB ports on the front of the box still function.

I tried deleting the USB drivers and reloading them. I tried reloading the motherboard drivers.

My board is a Biostar TA790GX XE.

I also have a couple of further questions.

1) I know that you usually cannot switch out a motherboard and use the same hard drive unless you through a process to make it all work. Is this still necessary if you install an identical motherboard? Can you put everything back on an identical motherboard and fire it right up?

2) Can somebody direct me to a good guide to doing back ups?


A:ports not working after new CPU

1) If you use an identical motherboard and nothing else was damaged then yes it will work.

2) I would make an Image rather than a backup, this is a very good free Imaging program :- http://www.macrium.com/reflectfree.aspx

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Please get me my 3.0 drivers....PCI Id's arePCI/VEN 1022&DEV_7814&SUBSYS_2B05103C&REV_01PCI/VEN 1022&DEV_7814&SUBSYS_2B05103CPCI/VEN 1022&DEV_7814&CC_0C0330PCI/VEN 1022&DEV_7814&CC_0C03There are yellow exclamation in device manager.

A:3.0 ports not working...

Shery. Try this one. https://downloadcenter.intel.com/download/22824/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Control... REO

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USB ports of my note book are not working. there is  a driver missing: compatible idIUSB3\ROOT_HUB30 hardware IdIUSB3\ROOT_HUB30&VID_8086&PID_9C31&REV_0004&SID_2211103CIUSB3\ROOT_HUB30&VID_8086&PID_9C31&REV_0004IUSB3\ROOT_HUB30&VID_8086&PID_9C31 pls help me to find this driver.  thanks

A:USB Ports are not working

Hi, Please try:    https://downloadcenter.intel.com/download/21129/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Control... Regards.

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I am working on a friends laptop, a Dell Inspiron 9200 running Windows XP Pro with SP3. I have it working well now except the USB ports do not work.

The laptop was in pretty bad shape when I started. I remove Norton Antivirus (subscription expired 3 years ago), removed a few trojans and viruses using Malwarebytes and Combofix, and installed AVG Free. I also cleaned up the temp files, compacted the registry using NTRegOpt, and defragmented the drive.

I have tried uninstalling the USB controllers and let Windows reinstall them, verified working status in Device manager, and disabled USB device power management. I also plugged in a USB mouse and verified the ports are supplying power.

I should add that the USB ports did not work before any of the above, but I know they worked two years ago. Ideas?

A:USB Ports Not Working

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I have Windows XP and having been using this laptop for well over a year now but suddenly as soon as I plugged in my iPod the other day, (Which I have done many times before without a problem) I get a message at the bottom of the screen telling me there's a power surge in my hub port. I also noticed that my iPod wasn't being recognized. So I unplugged my iPod, afraid that it would fry it or something and haven't used the laptop for a few days now.
Well, now I've decided to move all my files to a new computer seeming as how this one looks like it's going to have problems but the thing is, my USB ports won't recognize anything anymore! I need to be able to plug in my flashdrive one last time to transfer all my files but my computer won't recognize it. It's like the drivers are shot. I have no idea what to do, I really want to be able to transfer all these files before I ditch the computer. Help?

A:USB Ports Not Working?

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The following items are not recognized when plugged into any USB port:
Camera card reader, digital photo frame, external hard drive (for back-up).
PC using Windows XP. Do not know brand of PC or manufacturer of mother board. Any suggestions ??

A:USB ports not working

More than likely, it's not that the ports aren't working, it's probably because Windows does not come with the drivers for those peripherals. You will need to download the drivers from the manufacturer of the products.

What is the exact error you get when you plug them in? Nothing at all? Not recognized? Cannot locate drivers?

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Sheesh, since I put together this new PC, I sure have been to this site a lot.
Anyways, I put my jumpdrive into my PC, but it wouldn't pick it up. I tried both ports, but nothing. I checked the mobo disk, and one of the options is for USB, but when I clicked on it, it said I need the SP1 because the drivers are included. I checked the disk in Explorer and clicked the USB icon and it said I already had the USB drivers from SP1.

A:My USB ports don't seem to be working

You mentioned SP1 but not which OS. I assume XP. Get SP2 and try again. If running 2000, get SP4.

Also, be sure all USB is turned on in the BIOS.

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I have 4 USB ports total on my laptop. 2 on the right and 2 on the left. The 2 on the left work fine, and the 2 on the right used to work fine and now they don't work at all. No matter what device I plug into the 2 USB ports on the right, I get: "USB Device Not Recognized" I can put the Installation Disc in and run it from that as well and it still can't recognize the USB Device. (Even when using things that are ALREADY installed on my computer and they work just fine when plugged into the left USB ports. In my device manager, under my USB folder, there are no yellow flags or issues. No matter what the device, when I plug it in, I get a new folder made in my Device Manager called "Other Devices" and that has a yellow flag and under that there is a yellow flag and an exclamation mark next to "USB Device". How can I fix the USB ports on the right side? What's the problem?  Angie

A:2 USB ports not working.

Update: I did get the 2 non working USB ports 2 finally start working. I unplugged my computer from the outlet and took out the battery and put it back in after 30 mins and booted it up and they worked. However... I still cannot get my Logitech wireless keyboard/mouse combo to install. I know it isn't the device itself because I plugged it into another computer and it installed right away and worked fine. Everytime i plug it in, nothing happens. I open up Device Manager and see it is under "unknown device" - "usb receiver" with a yellow flag and an exclamation mark next to it. i click properties, it says: The driver for this device is not installed. (code 28) To reinstall the driver for this device, click reinstall driver. So I do, and it pulls up the hardware wizard and it always comes back saying it cannot locate the necessary software. It does this with the software disc in my computer or with it not in. It should install without the disc, but even with the dis and even with me downloading updated software it keeps always saying it cannot locate the software. Help???  What do i need to do to fix this? Angie

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So I have 3 USB ports. My mouse occupies one of them. I'll use another one to charge my phone. One USB port is vacant, but I couldnt use it if I wanted to because it has completely stopped working, I think this is a fixable issue however.

So I have the two working USB ports. But if I have my mouse and phone charger both plugged in, one port will usually stop working, or both will decide not to work. Therefore I have to only utilize one usb port at a time.

This was a n issue that started happening every now and then, and now is happening all the time. It must be something in my settings, right? What is the fix here? Drivers are up to date according to my system.

Windows 7
Acer Laptop

All help is appreciated.

A:USB ports not working

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Oh dear, what have I done now?! I have a 6(ish) year old laptop running Windows XP pro. I've always used a hub to add USB ports, and have never had a problem until now. I think it was the phone that did it. I just got a new phone, and it has a USB charger (which plugs into a wall unit) but I assumed that also meant it could charge via computer (after all, my iPod does.) It seemed okay, though I kept getting little connect and disconnect sounds as if I were plugging and unplugging devices. It wasn't until I unplugged the phone that I noticed my keyboard wasn't working. Investigating, I found that my 7-port hub had no lights on but the little red power light. I plugged the keyboard directly into the computer and it works. Okay, I thought. I fried my hub. Dang. So I ran into the next room and retrieved my spare that I don't like so much because of the really bright blue light. Plugged it in. Same thing that happens with the other hub--I got a pop up window saying "USB Device Not Recognized-One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance...click this message." I click the message and get a box with a list of ports that starts with "USB Root Hub 6 ports" and below that is a list of ports each with a USB symbol in line. The first is bold, and just says "Unknown Device" and all the others say "unused Port".

I have no idea what to do with this informatio... Read more

A:USB ports not working right

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My Laptop is refusing to recognise devices plugged into the USB ports, although it has done so in the past.My Kindle and Flash Drive, both listed under Other Devices on the Device Manager, both have the yellow troubleshooting triangles alongside them and are insisting that their are no installed, if they were ever needed, drivers again even though they must obviously must have been for them to work just this morning.(The PC obviously knows the devices are attached but is refusing to work with them)When I try to Update the Drivers the PC insists that they do not exist.And yes I have tried running a System Restore, 3 times, to no effect.It cannot be the Removable Disk or the Kindle since the work when plugged into my ancient Desk Top PC.And for some reason my Wireless Mouse, which operates out of a USB plug in, and yes I have tried the one to which it is normally attached, still works ... so the failure to recognise other devices is particularly puzzling?

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Have a desktop, Acer Aspire model M5640 and running windows 7. Power supplied is 300 watts. Upon boot, got a black screen message saying "warning, keyboard not found." In addition a BSOD message indicated that the "usb drivers were not found."

Prior to these messages, the computer was fine except the 5 usb ports(4 in rear, 1 in front) sometimes worked and other times not. When they didn't work, I would restart the computer. If that didn't work, I would go into the device manager and check to see any yellow highlighted ? next to a driver, etc. If I didn't find any, I would shut down computer then unplug power source and open the case. I would check if anything looked peculiar such as a loose usb hub or connector, then look inside the usb ports if any of the pins looked loose or mis-aligned. What I found was the following:

1. One usb port behind the computer had two pins that were shorter than the other two. Because of this, my theory was that there wasn't a good connection between the usb cable for the keyboard and that usb port. For the usb port in the front of the computer, the same problem was visible like the rear usb port but this port was for the usb cable for the mouse.

2. What I did for both usb ports was use a fine twizzer tool to pull the pins forward and after doing so, those pins were aligned with the other two pins that weren't mis-aligned. My other curiosity was why the other three usb ports behind the computer were... Read more

A:USB ports not working

use a self powered usb hub

http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&DEPA=0&Description=powered usb hub

300w in todays computers screams underpowered

what are you running
video card brand and model
power supply

check the listings in the bios for 12v line voltages and cpu temperatures and post them

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My USB ports are not working on my Acer Aspire 5732 running windows 7. If I plug anything in it lights up but does not work.


A:USB ports not working

Please get to the Device Manager and hence get the drives updated to have the problem solved.

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OK, I connected my digital camera as usual through the usb port and it is not reading my camera at all. Usually it pops up on the screen as soon as it's connected and now it's not working. I got down and actually looked into the port and found that some of the connecting little gold rods are bent out of place. I have 2 other usb ports on my computer however, & they are not working either. Could the problem with the one port be effecting all of the usb ports on my computer? I really need to fix this problem and any information on how to go about it would be greatly appreciated. Thanks in advance for any help received.

A:Help?? USB ports not working at all???

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