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slow shutdown on Win 7 - need help reading Shutdown trace results

Q: slow shutdown on Win 7 - need help reading Shutdown trace results

Hi all,

I've downloaded the Windows SDK to create an trace file to pinpoint what is holding up my laptop shutdown.

Unfortunately I'm having trouble reading the results so would appreciate anyone whom has experience with the software help me identify what is holding up shutdown.

Shutdown now takes 30secs on an i7 sony laptop ssd 8gb ram, it use to take only around 5 seconds.
It would seem there is only activity at the start and end of the shutdown process and a dead spot with little cpu activity for about 20 seconds.

Only thing I can see is the process lifetime seems to be extended for a handful of processes.

The file is HUGE so i'll just upload some screenshots of the results.
Any help would be appreciated.

Thanks.
dodo.

RELEVANCY SCORE 200
Preferred Solution: slow shutdown on Win 7 - need help reading Shutdown trace results

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: slow shutdown on Win 7 - need help reading Shutdown trace results

Until someone that can read the above comments, see if this will help Shut Down -Speed Up

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RELEVANCY SCORE 80.4

Hello All,

I have a ASUS Laptop with Intel I3 processer and Windows 7 Home Premium. I recently had a forced shutdown during a Windows upgrade session. Ever since then the Boot and Shutdown times have increased to over 15 minutes. I have run the msconfig unticking all but the antivirus (Kaspersky) and it still takes >15 min to boot and Shutdown. Is there something I can do before I decide to reinstall Windows &. (I dont have a install disk.) The software came with the Computer and I have the OEM code (Bought at Best Buy)

Thanks in advance.

A:SLOW Boot and Shutdown after forced Shutdown during Windows 7 Upgrade

Yeah. I have been using the Software performance toolkit from windows. Basicly if you know about windows xp, xp had a program called bootvis that rearranged the bootfiles and such for faster boot times, and bootvis is in windows 7, but you need another program to try to use it (i believe).

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RELEVANCY SCORE 76

Hello!

My PC has gotten very very slow (esp. during start-up and shutdown). What's weird is that i always needed to click the shutdown and turn-off button twice for it to start shutting down. The first instance that i click turn-off, it does nothing. And during shutdown, there's always this end program box for explorer.exe.

Pls pls help! Thank you very much! i hope it won't take too much of your time. Im really really counting on your help. Thanks in advance! God bless! :)
-----------------------------
Here's the DSS logfile:

Deckard's System Scanner v20070711.54
Run by Ely Boy on 2007-07-21 at 15:14:05
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
30: 2007-07-21 07:14:44 UTC - RP248 - Deckard's System Scanner Restore Point
29: 2007-07-21 06:49:29 UTC - RP247 - Installed Panda ActiveScan
28: 2007-07-21 01:02:38 UTC - RP246 - Removed VP-EYE
27: 2007-07-21 01:00:06 UTC - RP245 - Removed BibleReader with KJV Bible
26: 2007-07-20 11:56:38 UTC - RP244 - System Checkpoint


-- First Restore Point --
1: 2007-05-11 12:01:53 UTC - RP219 - Software Distribution Service 2.0


Backed up registry hives.

Performed disk cleanup.


-- HijackThis (run as Ely Boy.exe) -------------------------------------------... Read more

A:very slow PC (slow start-up and shutdown) need to click shutdown twice

Do a HijackThis scan & place a check next to these items and select "Fix checked":

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://minisearch.startnow.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://as.starware.com/dp/search?x=w...T5gYV390FiUUsa
R3 - URLSearchHook: (no name) - {6F46FD6C-E95F-451D-89D9-934B8AE01331} - (no file)
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: (no name) - {59879FA4-4790-461c-A1CC-4EC4DE4CA483} - (no file)
O4 - HKLM\..\Run: [Trickler] "c:\documents and settings\ely boy\local settings\temp\gain_trickler_3202a.exe"
O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
O16 - DPF: {CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_01) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{388BDD93-C6FF-4F5D-95C6-2C3F9BE37A57}: NameServer = 85.255.113.90,85.255.112.5
O17 - HKLM\System\CCS\Services\Tcpip\..\{9DEC0A1F-2F60-4075-B9B1-E98C8B003952}: NameServer = 85.255.113.90,85.255.112.5
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.90 85.255.112.5
O17 - HKLM\Sys... Read more

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RELEVANCY SCORE 76

As most do I started this journey getting really annoyed as my shutdown and/or boot time kept creeping upward. I used to have a Commodore 128 (actually it lives on!) so I realize that 2 min may not be such a tragedy, but what I do know is that this machine used to shutdown much more quickly with basically the same software and hardware. So.... here's a link to the .zip and there's two screenshots of the services and driver delays graphs. These are just stabs in the dark but seem to standout a little. Hopefully some folks here can glean even more info out of the data.

My SevenForums dropbox folder

Also driver delays looked odd as it's basically 2 drivers causing ALL the problems. This is more likely a root cause. Thanks in advance. Really fascinating software I look forward to continuing a deeper dive into the data. And putting it to use!

A:First shutdown trace: NetTcpPortSharing, SMSvcHost.exe(2064) stand out

I'm downloading the file now - it's slow from dropbox for some reason, but I should have it shortly. Getting lots of random disconnects today, and only to dropbox.

Not sure if that's my ISP, or dropbox.

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RELEVANCY SCORE 75.2

Hello,

I have upgraded to Windows 7 x64 from Windows XP. With Windows XP, shutdown/reboot/sleep were working perfectly fine but now with Windows 7 x64 the PC refuses to shutdown completely. The fans/LED/CPU remain on. Same thing if I chose to sleep the computer. I need to press the power button for 4 seconds to completely shutdown the PC. I've tried:

- A clean boot;
- Deactivating all non essential services;
- Looking into devices power management tabs and deactivated accordingly what was needed;
- A Safe Boot;
- Reverting certain drivers to older versions (network card, GPU);
- Resetting bios. The Bios is up-to-date;
- Doing a sfc /scannow.

None of the above changed a thing. The outcome is always the same. The only difference with a Safe Boot is that the shutdown process hangs at the "Shutting Down..." window and therefore I need to hard reset the computer as well. Windows 7 is fully up-to-date.

In order to eliminate possible hardware issues I booted the PC with a backup drive of my old installation of Windows XP. Shutdown works perfectly. So it does not seem to be hardware related.

I have made a Shutdown Trace that can be found here. Could any expert have a look at it and tell me if he notices anything out of the ordinary?

Thank you.

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RELEVANCY SCORE 71.6

Well sir ... this one is for a heavy. If there are any about. Hopefully there are.

I have the Gigabyte GA-M68MT-S2 mobo. I was getting a bad reading with HW Monitor ... for my +5V reading I was getting a +3.66. On top of that I am unable to shutdown the computer. Instead it will simply reboot. The only way I can get the computer to shut down is hold the power button or kill the power when the screen goes black before reboot. The Inland ILG-600 P/S I had died on me in less than 90 days. I replace it and the mobo ... boot it up ... same thing!!! This time the +5V is reading +3.60 according to HWM, and it still won't shut down!

That's why I said this is for a heavy. It's a real head scratcher

Thanks for reading my post.
 

A:Mystery Shutdown and Power Reading

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RELEVANCY SCORE 71.6

Here's my problem. I open my taskmanager and look at my CPU usage. It sits at about 2%, but when I move my mouse really fast, it climbs to 10% and the bar turns red. If I grab the window resizer and move that around quickly, it swiftly jumps to aroun 90% CPU usage and the bar is completely red. I have NO idea why it's doing this.

During games, there have been times where my computer just turns itself off, and makes a strange sound. 4 notes of 2 seperate tones. The monitor turns off, I hear a tone, then a deeper tone, then the original tone again, then the deeper tone, and then the system turns off.

I have a feeling that these problems are related...

And while I'm at it, the fan on my Vid-Card doesn't spin. I don't know if that relates or not.
 

A:CPU reading Red during Idle, Shutdown during Games

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RELEVANCY SCORE 68

Howdy y'all,

I am dealing with quite the annoying problem that has been plaguing me for a couple weeks now. When i either hit the power key, or select hibernate/shutdown/restart from the start menu, my laptop will give me the blue screen explaining that a memory dump has been initiated. On this screen it references usbhub.sys as the culprit.

I did a little googling to find out how to debug memory dumps, and I downloaded and installed the WinDbg utility. The problem is that the memory.dmp file in the Windows folder lists June 9th as the date, which is not current as I have recreated this memory dumping situation a few times today. And in the minidumps folder, I see one from 6/9/09, and a couple from 6/6/09, which seem out dated as well.

In looking into these dumps with WinDbg, i see a bunch of references to libusb.sys, which is something I know that I have installed in the recent past in conjunction with another utility to use my Playstation 3 controller over USB. I also installed a cheesy program called WinDS3, which installs custom drivers into my laptops built in bluetooth adapter, allowing use of the Playstation controller over Bluetooth. I have since uninstalled this software, which also uninstalls the custom drivers from my bluetooth adapter.

I have run a full virus scan with AVG, and ran a scan with SpyBot. SpyBot found a couple things and repaired them, but they did not affect this problem in anyway that I'm aware of.

I am dual-booti... Read more

A:Shutdown/hibernate results in memory dump and restart

Dump files are stored in C:\Windows\Minidump, or as the file MEMORY.DMP in the C:\Windows directory (which is overwritten with each memory dump). If nothing is located there, search the entire hard drive for files ending in .dmp There are many reasons for a dump file not being created - so that will be a part of the analysis.

You've done most of what is needed (and thanks for that!). Depending on what you removed with the SpyBot, there may/may not be a malware component to this issue.

Frequently hibernate and sleep issues are due to a corruption in the video drivers. So I'd suggest:
- Downloading the latest video driver for your system from here: http://support.dell.com/support/down...&catid=&impid=
- Uninstall your current video drivers through Control Panel...Programs...Uninstall a program.
- Reboot the system (dismissing any "Found New Hardware" dialogs that may occur).
- double click on the downloaded file to install the new drivers.

If this doesn't solve the problem, then please provide us with the information in this post: http://www.techsupportforum.com/1871981-post2.html

Just FYI, here's my blog post on analyzing these files: http://usasma.vox.com/library/post/d...d-02oct08.html
You'll notice in paragraph G that there are some additional commands, try them to see what you get.
Also, there's a link at the bottom to a general description of how to analyze the debugger's output.

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RELEVANCY SCORE 66.8

We're currently running into an issue with an older Yoga ThinkPad model 20C0. Specifically when these devices were upgraded to Windows 10, they've encountered issues sporatically when users would shutdown or sleep the device. The system's screen will go black, but the LED power indicator on the palm rest "ThinkPad" sticker and atop the laptop itself. This behavior continues until the battery is fully drained. Here is what I've gathered so far. Early false positives led us to believe the Intel Management software was at issue, but a colleague eventually found that if Chrome and/or Firefox were running at the time sleep was initiated, the problem would be triggered. The behavior is inconsistent regardless of which driver is installed for Intel MEI or Intel HD Graphics. Currently using the following driver versions: Intel MEI: 11.0.0.1157(Lenovo's latest version is 9.5.15.1730) and Intel HD Graphics is Lenovo's current version 20.19.15.4416. Windows 10 1703 Enterprise OS Build # 15063.540. Anyone else encounter this issue? I know it is something plaguing Windows 10 users accross multiple hardware vendors and the only things that seem consistent is Windows 10 and Intel Gfx thus far. Any assistance in this matter would be greatly appreciated! JH  

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RELEVANCY SCORE 66.8

We have a Lenovo T440s laptop that had a failing drive. We manage to clone the systems partition and manage to repair a where after the clone, the MBR was corrupted and needed to be repaired using the Windows 7 DVD.

Everything else seems fine and we ran chkdsk to make sure their no errors (it repaired a few using the DVD in order to get it to boot and then ran fixmbr to repair the boot records).

However the only issue we are facing is everytime we do a proper shutdown or reboot, the machine will boot up saying that windows has not properly shutdown and to select "start windows normally". Any ideas what can cause this issue and what can we
do to fix it.

I am unsure if maybe the corruption caused this (as the recovery partition and the MBR partition were both lost). I reformatted the recoveyr partition into a NTFS drive since I couldn't recovery that partition by itself.

I dont have access to that laptop at the moment as the user took it on vacation till next week but was looking into inputs as to what I can do to resolve this.

I also checked the system logs and it shows "windows was shutdown uncleanly" and such but we did shut it down using the normal windows shutdown button and restart button, both of which cause this error.

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RELEVANCY SCORE 66.8

Greetings Gents


? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

Summery:
out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

A:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -

Code:

nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -

http://support.dell.com/support/down...nConsent=False

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip


If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .

jcgriff2

`


BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

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RELEVANCY SCORE 66.8

Hi, My apologies for asking something which has been asked and answered in many variations, but none of which has helped much.

I have three Win7 Home Premium x64 PCs called BoyToy (my main PC), Salsa, and Polka, all of which are wired to a D-Link DIR-655 router. I want to wake and shutdown Salsa and Polka from BoyToy using Aquila?s WakeOnLan utility (which can also control non-Windows PCs) or something similar.

After enabling the BIOS and Win7 settings, I?m able to ?Wake On LAN? both computers from BoyToy (yeah!) but I?m stuck on the Shutdown side?and I?ve tried many different combinations of utilities and settings.

Most recently, I?ve run Aquila?s Listener (part of their WOL utility) on Salsa with its Win7 firewall turned off and no AV running. Listener detects WOL messages sent from BoyToy (not surprising since WOL works) but it doesn?t detect Shutdown messages. From BoyToy, I?ve sent the shutdown message to different router addresses (255.255.255.255, 0.0.0.0, 192.168.1.255, and Salsa?s address) and the results are always the same: WOL detected; shutdown not.

I?m stuck because I don?t even understand how Shutdown is supposed to work in Win7. I?ve found lots of WOL documentation but not for Shutdown. I assume it?s totally different than WOL since the computer to be shutdown is awake so it has an IP address, the Shutdown message contains timer info, warning text, etc.

I?d really appreciate it if someone could explain to me how Shutdown is sup... Read more

A:Home Prem WOL works, Shutdown doesn't. How's Shutdown meant to work?

Welcome to the Seven Forums.

Let's try the software that is built into Windows.

Click Start, click All Programs, click Accessories, and click Command Prompt.

Type shutdown /i to display the Remote Shutdown dialog box (Shutdown.exe).

Under Computers, click Add to enter computer names, or click Browse to open the Find Computers dialog box.

Under What do you want these computers to do, click Restart or Shut down.

Source: Restart or Shut Down a Remote Computer and Document the Reason

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RELEVANCY SCORE 66.4

We have a lenovo t440s laptop that had a failed harddrive. We manage to clone the drive but because of how bad the failure was, part of the mbr partition and the lenovo recovery partition was lost.
 
i manage to repair the mbr partition by using a Windows 7 DVD and using fixmbr, fixboot and rebuildbcd command from the recovery console to get the machine up and running.
 
We didn't see any other issue however whenever we shutdown the laptop or do a reboot for windows, it will say that windows did not shutdown properly  when it boots back up and to select start windows normally or repair mode.
 
The other strange issue I notice was that when using the windows 7 dvd repair option, it does not detect the OS installed when you get the GUI box. It does detect it when i did the rebuiltBCD option even thought it corrupted boot the second time I ran the command and to again reboot into the dvd and rerun it a third time allowing me to get into the machine.
 
Any ideas how I can resolve the windows did not shutdown properly error.
 
I could reinstall windows but since the machine came with Windows 8 media with downgrade to windows 7, I dont want to use a genuine dvd to reinstall it since i am not sure if it will even work.
 
People told me to just upgrade to Windows 10 but i cannot do that at the moment for this client of ours that has this issue.
 
 
 
 
 
 

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RELEVANCY SCORE 66.4

Hey folks. I would appreciate if you could lend a hand with this issue, as I haven't had any luck so far.
 
My PC has been restarting instead of shutting down when I initiate a shutdown. I did a clean boot and tried it, as well safe mode, and it still replicates the problem. The BSOD I occasionally get before the restart is KERNEL_SECURITY_CHECK_FAILURE
 
Even though the BSOD doesn't show up every time, I am getting a minidump each time it restarts with the KERNEL_SECURITY_CHECK_FAILURE error. I've included the two most recent minidumps for analysis if it helps solve the problem.

Minidump 1: http://speedy.sh/WM23P/092014-21796-01.dmp
Minidump 2: http://speedy.sh/4UXvm/092014-24046-01.dmp
 
Where do I go from here?
Much obliged for your help,
Faithisreason

A:Computer Restarts on Shutdown (Windows 8.0) Occasional BSOD During Shutdown

Have you made sure that you have all your windows updates?

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RELEVANCY SCORE 66.4

Hello all!

I seem to be having an annoying error alert for an error that, as far as I can tell, never occurred.

When I shutdown my computer (through start -> shutdown....as I always have), it shows the vista shutdown screen then the computer powers off, like it always has.
But, when I power back up and log in, I get an alert stating the following:

Windows has recovered from an unexpected shutdown.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8D728267
BCP3: 803CCC04
BCP4: 803CC900
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1Click to expand...

This problem began to occur this past week, and I think is a result of 6 windows vista updates installed on Sept.10. Four updates were listed important (two recommended were for my Windows Mail software and a general update to resolve application compatibility issues - KB954366) and are logged as being successfully installed in my update log.

I don't really want to have to uninstall windows updates, unless absolutely necessary.

Is there any other likely reason for this notification to pop up on startup after a completely normal shutdown?

Thanks in advance for any help.

~

EDIT:
Here are my system specs:
Processor: AMD Athlon 64 X2 Dual Core 6400+
MOBO: ASUS M2N-SLIDELUXE
RAM: 3GB Comstar DDR II 667/533
HDD: Western Digital 250GB
DVD: LG 20x Super Multi Security DVD Rewriter wi... Read more

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RELEVANCY SCORE 66.4

Hi,A friends PC has some issues with booting & shutting down / logging off. I'm posting this on behalf of him. He doesn't have much experience with computers. I have seen the computer in person earlier today.Manufacturer: ToshibaModel: Satellite Pro L40 I believe.OS: Vista (probably 32 bit)RAM: 1Gb.Processor: Intel CeleronGraphics: Unknown whether Laptop has graphics card & being used, or is using on-board graphics (I did not think about this earlier)Hard disk capacity approx 60Gb- Two partitions visible via "My Computer":Partition 1 - C:\ - OS - size approx 19Gb. ~ 16GB free. Partition 2 - D:\ - Data - size approx 51Gb. Hardly any space used.Summary of boot / shutdown related issues*****Normal boot -> after user logs in mouse cursor appears but screen is blackLast know configuration -> after user logs in mouse cursor appears but screen is blackSafe mode -> after user logs in mouse cursor appears but screen is blackSafe mode with networking -> not tried.Log off / shutdown issue (see 2. below)Startup repair finds no issues.System restore works allows PC to boot normally (see below), but boot problem always reoccurs after restart (see 1. below).1. Using system restore was able to restore PC to restore point in January successfully, and after restarting, user logs in boots up normally. (User has multiple restore points in past)2. When restarting / shutting down PC, it gets to "logging off" notification screen with blue h... Read more

A:Boot & shutdown issues. PC boots normally only after system restore. Cannot shutdown normally.

I would start with

a. Hard drive diagnostic, long test.

b. Followed by chkdsk /r if no issues during diagnostic.

c. Followed by defrag if no issues with first two steps.

<<Partition 1 - C:\ - OS - size approx 19Gb. ~ 16GB free>>

Is that correct as stated? Seems somewhat anomalous to me.

Louis

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RELEVANCY SCORE 66.4

My Product Name is HP Pavilion g6 2301 ax Notebook PC Operating System : Windows 8 64-bitProcessor : AMD A8-4500 APU with Radeon(tm) HD Graphics 1.90 GHz Promblem is since from 2 months my pc is making Shutdown Automatically and the immediatelywhen i am starting the PC getting the message as "THERMAL SHUTDOWN OCCURRED" and The system bios has detected that your Notebook PC was put into shutdown and restarting normally. so i willing to have a better solution for solving this Problem by further problems.and i should also want to know why it is occurring/happening like this. this may cause harmful to PC?what to do by escaping or to solve this problem. waiting for your Communication

A:Sudden Shutdown Occurs and display THERMAL SHUTDOWN OCCURRED...

Hi FARHEEN. You are definitely experiencing overheating. This can be caused by a non-functioning system fan, or if the air ducts are blocked. Overheating can reduce the life of your computer, so you will want to resolve this as soon as you can. Here are a few troubleshooting documents you can use to help you.


Troubleshooting an Overheating and Auto Shutdown Issue
http://support.hp.com/us-en/document/c03904182

Reducing Heat Inside the PC to Prevent Overheating:
http://support.hp.com/us-en/document/c01657439

 

If they do not resolve the issue, you will want to contact Phone support.

HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
 

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RELEVANCY SCORE 65.6

I've browsed through a few threads on here, and because of that, I was able to figure out how to disable fast startup (which allows me to listen to the startup sound), but also replace it as well since I believe by default, there is no startup sound in Windows 10.

However, this isn't the same with the shutdown as every time I turn off my PC or restart my PC, there is no sound that plays.

I've customized both the startup (which works) and shutdown (which does not work) as well and enabled the Logon and Logoff sounds in the Sounds menu as well. I used the same sound for Logoff and Logon as well. For Exit Windows as well, I used the shutdown sound and I also checked Play Windows Startup sound too.

Anyone know how I can change this so I CAN hear it when I restart or turn off my PC? Minor customization options like this is what made Windows 7 and below so great, and to see this absent or hidden from Windows 10 and Windows 8.1 is rather disappointing as I feel that I am not able to customize my own computer, possibly at least without some form of a workaround.

Thank you.

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RELEVANCY SCORE 65.6

EDIT: 11/21 The latest thing it says is windows did not shut down successfully because the system stopped responding. Anyone?
After PC is left unattended more than an hour or so it gets a black screen with no error messages, but the CPU and fans are powered up. I must power off and cold start. Usually it takes 3 or 4 tries to get a successful boot, and when I do I get a message that says windows did not shutdown successfully.

The windows error log says the problem is shut down unexpectedly, event name bluescreen, OS version 6.1.7601.2.1.768.3 Locale ID 1033. (Windows Home Premium)

I have all power, sleep, and hibernate options set to never. I have run the memory test and it is OK. I have also run a windows integrity scan which said no corruptions in windows integrity.

I'd really appreciate a hand with this issue. Thanks.

Edit: Although at the top of the post I said "after an hour or so" that is not always so. A more accurate description would be after leaving the PC unattended for several hours.

A:Shutdown Unexpectedly, & Windows Did Not Shutdown Successfully Errors

EDIT: 11/21 The latest thing it says is windows did not shut down successfully because the system stopped responding. Anyone?

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RELEVANCY SCORE 65.6

New laptop lenovo ideapad from january i run a lot of programs for engineering on it works great. But it seems after a while online listening to music and browsing flash/shockwave whatever begins to crash if i exit out of chrome i cannot re open but i can open ie. running mcafee enterprise and antivius and have a malware detection program i've had similar setups in the past and never had much of a problem or at least anything i couldn't handle myself. so when i go to restart after these problems it sits at the shutdown screen and the swirl timer keeps swirling until i get pissed and force shutdown holding the button. is this a problem with win 7 os or is there something still running in the backround that i can't seem to find?

A:windows 7 restart or shutdown stays at shutdown screen

Welcome to the Seven Forums.

Just as a test, uninstall McAfee antivirus tool and install MSE.

You might also try shutting down after a clean start:
Troubleshoot Application Conflicts by Performing a Clean Startup

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RELEVANCY SCORE 65.6

Hi guys,

I have a problem , from a few days now I have these BSOD, and could not imagine why, can't remember if I installed anything wrong. Maybe you can help i will attach the archive so I hope it will work. I tried to uninstall the video driver, didn't help.

error is Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
(founded and match my case it dosent write anything else down of the error. could it be because of same issue that i found in a guy's post ?). this is what i found in his post
Dump File : Mini100811-01.dmp
Crash Time : 8/10/2011 7:00:42 ??
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
Caused By Driver : hal.dll
Caused By Address : hal.dll+bead
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+5ad54
Stack Address 1 :
Stack Address 2 : ntkrnlpa.exe+2da7da
Stack Address 3 : ntkrnlpa.exe+2da46d
Computer Name :
Full Path : C:\Windows\Minidump\Mini10... Read more

A:BSOD after shutdown, error 0x00000d1, shutdown not complete

Hello Johny, for a Stop 0xD1, we need to see the crash dumps to have the closest look. The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. If anything is there, upload it. If not, wait for the next system crash. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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RELEVANCY SCORE 65.6

We have a lenovo t440s laptop that had a failed harddrive. We manage to clone the drive but because of how bad the failure was, part of the mbr partition and the lenovo recovery partition was lost.

i manage to repair the mbr partition by using a Windows 7 DVD and using fixmbr, fixboot and rebuildbcd command from the recovery console to get the machine up and running.

We didn't see any other issue however whenever we shutdown the laptop or do a reboot for windows, it will say that windows did not shutdown properly when it boots back up and to select start windows normally or repair mode.

The other strange issue I notice was that when using the windows 7 dvd repair option, it does not detect the OS installed when you get the GUI box. It does detect it when i did the rebuiltBCD option even thought it corrupted boot the second time I ran the command and to again reboot into the dvd and rerun it a third time allowing me to get into the machine.

Any ideas how I can resolve the windows did not shutdown properly error.

I could reinstall windows but since the machine came with Windows 8 media with downgrade to windows 7, I dont want to use a genuine dvd to reinstall it since i am not sure if it will even work.

People told me to just upgrade to Windows 10 but i cannot do that at the moment for this client of ours that has this issue.
 

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RELEVANCY SCORE 65.6

Hi guys if i remote into my XP box everything is fine except when i shut down using a shutdown shortcut and other shutdown utilities no matter what after i get booted off the remote session the computer looks like its shutting down then stays on for a few seconds then a BSOD appear. I have been trying to figure out why for the past week and no solution so im hoping someone can chime in.

The problem is only on remote if i shut down locally never a single BSOD and no hardware has changed. No driver issues. ive read and tried all the usual solutions. Need someone here to chime in on specifics.

Ive also tried to remote in with bare minimum and no go. same thing.

A:Remote desk shutdown causes BSOD but not local shutdown?

Hi,

Still follow these instructions - hopefully the info will give us a clue: http://www.techsupportforum.com/f217...ml#post2545708

Attach the .zip file to your next post in this thread.

Regards,
Reventon

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RELEVANCY SCORE 65.6

Hello ExpertsI have been facing a peculiar problem with Windows XP SP-3 install on my computer.1. System freeze after few minutes of normal working. 2. Cannot shutdown the windows, always need to pull out battery these days.What i have done so far1. No manual changes done, no deletions.2. RUN the trend micro online scan for few hours. Posting the housecall log in attachments.3. Run the HijackThis and GMER, no changes made as per suggestion.###=========================changes made manually==============================4. Few changes made in the following registry path: HKLM\System\CurrentControlSet\Services\*****\Start value changed to HexaDecimal 4. Above changes done to following drivers. i Changerii i2omgmtiii lbrtfdciv PCIDumpv PDCOMPvi PDFRAMEvii PDRELIviii PDRFRAMEix WDICA x XLHASP ###=====================End of changes made manually==============================Some files have been located in the location C:\Windows\system32\drivers\ with no signature certificates...ativmc20.cod size 64,352 bytescxthsfs2.cty size 129,045 bytesdevcon.exe size 98,304 bytesusbser_lowerflt.sys size 8,064 bytestiscfw.deb size 17,120 bytes U3sHlpDr.sys ... Read more

A:System Freeze after few minutes, never shutdown on shutdown sequence.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 65.6

Hello!
Please any body tell me how do i prevent shutdown process after click on Shutdown button!

A:Stop Shutdown process after click Shutdown button!

Ok I'll bite...

What?



Are you wanting to prevent the shutdown of the computer by a user clicking on the shutdown button?

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RELEVANCY SCORE 64.4

This is weird. I have to go through the shutdown procedure twice, i.e., Start/Shut Down/Shut Down and click Ok, then Start/Shut Down/Shut Down and click Ok again. It will then shutdown properly. The same thing happens when I try to "Restart."

After doing the first shutdown sequence, everything is normal. I can open programs, surf the web, etc. It's as if I never tried to shut it down at all. Only after the second shutdown procedure will it shutdown fully. One note: When I go through the first shutdown sequence, my taskbar pops up and the desktop is darkened. After clicking Ok, the taskbar autohides and my desktop returns to its normal color.

I have only had this problem for the last month or two. Before that, all was fine. It's not critical since I can shut it down. It's just annoying to have to do it twice.

I have Windows 2000 Pro, SP4, build 5.00.2195. Any ideas/suggestions?
 

A:Solved: I have to shutdown Win2000 Pro twice to shutdown computer

I have had this happen a couple of times in the three+ years I've used W2K, and I figured I hadn't let the thing work long enough to shut down (due to my impatience). W2K saves changes, analyzes configurations, etc, etc during both start-up and shut-down.

Sooo , I waited a couple of times, and sure enough, it shut down after 10-15 minutes.

Then, I waited once, including going to bed, and it was still up in the morning.

What is it? I don't know. I do know that after I did a reinstall about 3 months ago, I have yet to experience it again.

(Not saying that I won't).
 

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RELEVANCY SCORE 64.4

I have shutdown correctly, but I get BSOD and then it shutdowns, but then it turns on again.

A:BSOD as computer shutdown, turns on after shutdown

Even when i try to restore my computer it gives the BSOD

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RELEVANCY SCORE 64.4

Hello! I have recently had an issue with my computer not fully shutting down!

When I press on the windows icon and the press SHUTDOWN it goes to shutdown and looks like it is working but then as the monitor goes off and things get quieter, the computer still stays on!

The computer has been running great but I am very close to trying a new reformat (although Intel's driver website seems to be having issues when I go to download so this might have to wait).

I also just replaced my power supply recently, a friend came over who runs a pc shop and he sad it is installed right (he even redid it just to make sure). The PSU was like 6 years old, it would not start up before so thats why we got anew psu and put it in and its worked since (although with this not 100% shutting down)

Also I got a new motherboard and CPU put in not long ago. I have a feeling there could be a bios update I should use? I know its still an early default bios.

Asus P8Z77-V_LK
Consair 650w PSU
Intel I5
Auzen 7.1 Prelude
660ti+ 3gb version
Windows 7 Ultimate 64 bit

When I go into events for windows after I have to shutdown the comp with the button, it says "Kernel Event" and "Session Micrsoft Security Client OOBE Stopped due to the following error: OxC000000D"
and "Microsoft Windows Setup" Stopped due to the followign error:0xC00000D" The wierd thing Is I dont even have Microsoft Security going and I dont know what the whole Microsoft Windows setup thin under event view... Read more

A:Pressing SHUTDOWN does not fully shutdown computer

Go to the Start Orb and right tick and select Properties.
You should see a window. Then select Start Menu and you should see this. Notice the red circle.
Tick there and you will see some selections.

Attachment 292213

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RELEVANCY SCORE 64.4

Hi Guys,
I've done a fair amount of looking around for a way to do this with no luck. Basically we have a 'timecard' type software system at the business that I work at that keeps track of when people are working. They do this by clocking in and out using
an interfaced deployed onto user computers. The issue is when people go home without clocking out. As a matter of course most people shut down their computers before they leave for the day. I was thinking if you could display a message asking people if they
had clocked out, then cancel the shutdown if they answer 'no'
After some searching I only really found one result that didn't want to use 3rd party software or required you to create a dummy 'shutdown' button on your desktop:
https://www.sevenforums.com/customization/118688-display-reminder-when-click-shutdown.html
From there I got the following script:
<job id="vbs">
<script language="VBScript">
Set WshShell=WScript.CreateObject("WScript.Shell")
On Error Resume Next
menuSel=MsgBox("Have you clocked out?", vbYesNo)
If menuSel=vbYes Then
WshShell.Run "Shutdown -a"
End If
</script>
</job>
I saved this as .wsf and used gpedit.msc to get it to run on logout/shutdown. It almost works in so far as that message asking "Have you clocked out?" Pops up before the computer shuts down with yes/no options, and it waits fo... Read more

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RELEVANCY SCORE 64.4

Hi

I have seen many posts on various forums describing similar problems to mine, but no solution. Problem is as follows:

Running Windows Home Premium on HP DX7400 core 2 duo, 2gb memory, Nvidia 8400GS Video Card.

Everything runs perfectly, until I shut down.

I click shutdown and system starts to shut down, BSOD and minidump, then automatically reboots and says it has recovered from an unexpected shutdown.

If I ask it to find a solution it sends me off to some Broadcom Bluetooth driver problem and I have no Bluetooth installed. I did have but its uninstalled with Revo.

I have checked the disks, the memory, updated all Vista Updates and Nvidia drivers, Broadcom Ethernet driver.

Nothing seems to fix the problem. Its totally random. Sometimes it shuts down fine and sometimes not. I had XP on this PC initially and it was fine,

On many of the posts it seems to be only Vista Home Premium users who have this problem, I never see it with Ultimate or Basic Users. I also seems to affect many brands and configs, so it seesm to be a Home Premium problem.

Does anyone know of a fix?

A:BSOD on shutdown then recovers from unexpected shutdown

Please try and Reinstall your Blue tooth Driver that is Installed

See the Attachment for more Information

YOU WILL NEED TO BE AN ADMINISTRATOR

Hope This Helps,
Josh

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RELEVANCY SCORE 63.6

I have configured a server with Windows Small Business Server 2003. I have set it up to run using a workgroup and not domain. Now periodically the server shutsdown on its own listing the above mentioned Event ID which indicate that ;

"this computer must be configured as a domain controller"

Microsoft's description states that this is the cause of the servers operating system integrated setup was not complete. This is the only server on the network and otherwise the network itself has been running fine outside of the periodic shutdowns.

My question is how can this be done now after the fact and what dtepsd must be taken?

Thank you for any help you can provide.

ME
 

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RELEVANCY SCORE 63.2

Erm hi. Last night my PC was absolutely fine, and today it seems to be completely broken.

I turned the computer on today and received a "malware detected" message from Avast antivirus. I tried to move to chest/delete and the message kept popping up. I looked up NewDot malware on the internet (which is what Avast was detecting) and it said that NewDot prevents access to the internet, which seemed about right as i was having to use my laptop to access the internet as the time, because the other computer wasn't working properly. It said that i could get rid of it easily my going to Add/remove programs and uninstalling it, which i did.

After this i restarted the computer and the loading time was exceptionally slow, i thought it had frozen, but it was just taking 5-10minutes to load. When it finally did load i tried to access the internet through a number of different browsers, but none of them would load. I tried to open some other applications too, and they wouldn't load either. I went to msconfig and disabled the majority of my startup items, and then restarted the computer. Once again the loading time was slow, and no applications would start. I then tried to do a defrag, but the program didn't work. Then i tried system restore, and the application didn't load, i came back to the computer 5-10minutes later and it had loaded, but it came up with an error that said something along the lines of "system restore is unable to protect your computer, please restar... Read more

A:Slow boot, slow application loading, slow shutdown

I don't know if there's an edit option on this site, but i couldnt find it.

Anyway, i've found a website dedicated to this newdot "foistware" as it is known: http://www.cexx.org/newnet.htm

It says that deleting the .dll will result in a broken internet connection. IT also mentions that sometimes uninstalling it will still leave errors in winsock.
This seems to be what has happened to me, so i'm going to try the LSP fix utility available for download on that site. The problem is that this laptop has no floppy disk drive, and i don't have a UBS storage device available.

I was just wondering, if and when i do repair the LSP problems, could that be what is causing my system to run slowly? I hope so.

Thanks again.

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RELEVANCY SCORE 63.2

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:50:14 PM, on 11/28/2009Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v7.00 (7.00.6002.18005)Boot mode: NormalRunning processes:C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exeC:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexStoreSvr.exeC:\hp\support\hpsysdrv.exeC:\Program Files (x86)\Java\jre6\bin\jusched.exeC:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exeC:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exeC:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files (x86)\PowerISO\PWRISOVM.EXEC:\Program Files (x86)\Winamp\winampa.exeC:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exeC:\Program Files (x86)\QuickTime\QTTask.exeC:\Program Files (x86)\iTunes\iTunesHelper.exeC:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.acC:\hp\kbd\kbd.exeC:\Program Files (x86)\uTorrent\uTorrent.exeC:\Program Files (x86)\Mozilla Firefox\firefox.exeC:\Program Files (x86)\Trend Micro\HijackThis\Hijac... Read more

A:Slow Comp/slow browser/Slow shutdown and Start up

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 63.2

I noticed slow startup shutdown speeds a month or two ago, and have been trying to fix the problem by using all the usual scanning and detecting software. Some of my programs are slow to launch after a reboot for some reason, after I launch them the first time they lag but when I launch them a second time they pop right up, except for MSconfig which takes about 25 seconds to launch, can't figure that one out. Was having problems with my IE 10 crashing and restarting, and my ISP kept sending me e-mails about illegally downloading copyrighted material, didn't see any unauthorized wireless activity on my Gateway, so I might have had a backdoor problem or something like that. So I finally ran combofix and it took care of a lot of my problems. So far some other programs launch the way they're supposed to, no IE 10 crashing and restarting it, and no more e-mails from my ISP. But I still have slow startup shutdown speeds, and some programs slow to launch, same lag time on MSconfig. I've ran the scanners y'all usually have people run, so I can attach or paste those logs if you would like.
Any help would be greatly appreciated.
Thanks
 
Edit: Topic was Moved to the Malware Logs forum since Combofix had been run
Roger
 

A:Windows 7 slow startup & shutdown time & different programs slow to launch

Thanks Roger

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RELEVANCY SCORE 62

I've ran the latest Ad-Aware and SpyBot and found nothing. I run Trend-Micro Internet Security and its found nothing. Startup and Shutdown seems to take much longer than before. System is defragged. Web Browsing and File Transfers seem to take much longer than before as well. Any help would be appreciated.

Here is my HijackThis! log:

Logfile of HijackThis v1.97.7
Scan saved at 6:53:53 PM, on 7/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\PROGRA~1\WinFax\WFXSWTCH.exe
C:\WINDOWS\System32\wfxsnt40.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\Plaxo\1.4.2.25\InstallStub.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.EXE
C:\Program Files\Trend Micro\Internet Security\PCCGUIDE.EXE
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Documents and Set... Read more

A:Slow Startup/Shutdown, & Slow Browsing/Xfers

And here is my Startuplist Log...
StartupList report, 7/19/2004, 6:55:58 PM
StartupList version: 1.52
Started from : C:\Documents and Settings\Amir Zarrin\Desktop\StartupList.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\PROGRA~1\WinFax\WFXSWTCH.exe
C:\WINDOWS\System32\wfxsnt40.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\Plaxo\1.4.2.25\InstallStub.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.EXE
C:\Program Files\Trend Micro\Internet Security\PCCGUIDE.EXE
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Documents and Settings\Master User\Desktop\StartupList.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\... Read more

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RELEVANCY SCORE 62

Hi -
 
I have been running Win7x64 for a few years now, and I have an insanely annoying problem during Windows shutdown or Windows startup.
 
I am running my OS and most of my programs on an SSD drive, which generally performs very nicely. I have a few monster-sized apps on traditional drives, like VMWare workstation, and a few games. Everything seems to run pretty zippy, once Windows has booted.
 
However, I will randomly see a slow Windows shutdown that takes approximately 15 to 20 minutes - measured - to successfully power down. (I never force a shut-down or restart unless the system takes longer than 1/2 hour to shut down, and there is almost no hard-drive activity). During the 15-20 minute shutdown, there is nearly constant hard drive activity.
 
Additionally, I will see random times when Windows seems to hang during the startup process. Normally, my startup processes will take about 50 - 55 seconds to start. Occasionally, I will see the startup time take as long as 6 - 7 minutes. There isn't significantly higher hard drive activity while this is happening.
 
It drives me crazy.
 
The startup / shutdown issues may be related, or may not be related at all.
 
Scans with Live CD versions of Kaspersky and Avira have shown no malware activity.
 
Does anybody know what is going on? Or, does anybody have suggestions on how to isolate the problem(s)?
 
Thanks!
 
AzJazz

A:Random Win7x64 Slow Shutdown or Slow Startup

Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.. In the Menu bar, click File -> Publish Snapshot. Click Yes > then Copy to Clipboard. On your next reply, right-click on a empty space and click Paste on reply box then click Post. Download MiniToolBox and run the program. SelectList Last 10 Event Viewers, List Installed Programs and List Users, Partitions and Memory Size then click Go.A notepad will open then copy-paste the report on your next reply.

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RELEVANCY SCORE 62

Trying to figure out this nagging problem with my HP laptop Pavilion DV7 running Vista 64 bit.
The laptop won't shutdown.  It logs off user, then stalls at shutting down message then finally blue screen error and memory dump files created.
It then reboots to the logon screen.
 
Once logged back in get windows messsage:
 
Windows has recovered from an unexpected shutdown.
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.0.6002.2.2.0.768.3
  Locale ID:    4105
Additional information about the problem:
  BCCode:    1000009f
  BCP1:    0000000000000004
  BCP2:    0000000000000258
  BCP3:    FFFFFA8003CBD040
  BCP4:    0000000000000000
  OS Version:    6_0_6002
  Service Pack:    2_0
  Product:    768_1
Files that help describe the problem:
  C:\Windows\Minidump\Mini031213-02.dmp
  C:\Users\Alex\AppData\Local\Temp\WER-1868689-0.sysdata.xml
  C:\Users\Alex\AppData\Local\Temp\WER4BDE.tmp.version.txt
 
 
 
 
I also have issues trying to use Windows backup utility as it times out when creating a shadow copy.  I belive this is related to above issue.
I can shut down from safemood without any apparent issues.  So I think some driver is corrupt somewhere.
 
Thanks in advance for your... Read more

A:Computer won't shutdown, bluescreen on shutdown

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply
 
 
Also, What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

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RELEVANCY SCORE 62

Dear all,

I have an issue with my 7 machine, every time I hit shut down the machine will hang on the shutdown aero screen and fails to shut.

If I leave it to run it loses the connection to the monitor which goes black and does not detect the PC input.

I then have the hold down the button in order to shut the machine down.

I have replaced the old 120 GB SSD with a larger 480 GB SSD and the behaviour is the same. I cloned the drive to change it using Macrium Reflect.

I would greatly appreciate any guidance and will gladly supply the required logs / info on request.

Many thanks in advance.

Ron.

Windows experience info is below -

Manufacturer Gigabyte Technology Co., Ltd.
Model Z68MA-D2H-B3
Total amount of system memory 16.0 GB RAM
System type 64-bit operating system
Number of processor cores 4

Storage
--------------------------------------------------------------------------------

Total size of hard disk(s) 4285 GB
Disk partition (C 344 GB Free (447 GB Total)
Media drive (D CD/DVD
Disk partition (E 112 GB Free (112 GB Total)
Disk partition (F 1129 GB Free (1863 GB Total)
Disk partition (I 1117 GB Free (1863 GB Total)

Graphics
--------------------------------------------------------------------------------

Display adapter type NVIDIA GeForce GTX 560 Ti
Total available graphics memory 4095 MB
Dedicated graphics memory 2048 MB
Dedicated system memory 0 MB
... Read more

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RELEVANCY SCORE 62

Hi to all Eightforums.
came here after a long time, and very hardly remind my id/pasword. thank God I remind it.
so the problem is, I often let my laptop for downloading something in torrent or idm and set the option "shutdown after download". and I noticed that this schedule shutdown is a full shutdown. not hiber shutdown as windows 8 doing it by default. its confirmed by starting the laptop again and it takes much time at startup. wheres my laptop's normal start time is very short, no more then 20 seconds or less.
so is there any option I should set and this schedule shutdown make hiber (fast) shutdown.
waiting for reply.
best regards.
(sorry for language)

A:Schedule shutdown is actually a full shutdown.

It is a default function in the download process and cannot be altered.

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RELEVANCY SCORE 62

i have had an hp envy for almost two and it will never shutdown by simply pressing shutdown.  Screen goes black but fan remains on. Only way to get it to shutdown is to hold power button for 6-7 seconds

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RELEVANCY SCORE 62

Can someone please help. The computer takes a painfully long time to shutdown.Needless to say when it has to be restarted takes ,seemingly forever.

XP Home.sp3 Ie8.

thanks.
 

A:Slow shutdown

Can you take a snapshot (or copy a list) of what's running in the background? Also, have you set the machine to clear your swap file at shutdown?
 

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RELEVANCY SCORE 62

I am running win-xp OS Home Edition. My computer seems a little slow to shut down. I don't have a lot of programs loaded and none are "Memory Hogs". What could be my problem?

Thanks,
Ray Savage
 

A:Slow XP Shutdown

Try here:

http://www.duxcw.com/faq/win/xp/shutdwn.htm
 

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RELEVANCY SCORE 62

'My' shutdown time is double (maybe even triple) as startup is.

Is there some workaround for this issue ?

(have no spyware and viruses: AVG, AdAware, SpyBot, SpywareBlaster)


Thanks

A:very slow shutdown

You may find something here that will work for you http://www.theeldergeek.com/shutdown_issues_in_xp.htm

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RELEVANCY SCORE 62

Hi
Everytime I try to shut down it's really slow and after awhile a window pops up showing me that it is trying to end a program that starts with E56116FE...
Please help! Thanks

Logfile of HijackThis v1.98.2
Scan saved at 7:22:27 PM, on 11/16/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\Program Files\America Online 9.0b\aoltray.exe
C:\Progra... Read more

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RELEVANCY SCORE 62

I've been having a problem the past couple of weeks where my PC either takes forever to shutdown, or will not shut down at all. It just hangs on the "Shutting down" screen and the disk light blinks every second or so.

I eventually get tired of this behavior and press the power button. (I know - Bad Mellon! Bad!)

I should note that it will reboot properly, no lag shutting down.

I've run scans with MBAM, MSE and SuperAntiSyware with no results. I've checked the event log, and there is nothing much I can find there except for Kernel power events saying that the computer shut down unexpectedly (but that was me).

Problem is, I'm a little confused and don't know where else to look. Anybody have any ideas? Suggestions would be greatly appreciated.

Thanks.

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RELEVANCY SCORE 62

I was wondering if anyone had tips on how to speed up my shutdown, I reformatted about a month back, my PC is running fine but it takes over 1 minute to shutdown. Any tips?

A:Slow shutdown...

welcome to tsf
sometimes a defrag will help, but see what you have running in the backround, start-run - msconfig
do you have norton installed?
post back

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